Online booking software

Online booking software

Accept online bookings, manage schedules and keep client information organized in one easy booking system. Automate routine workflows, launch quickly and adapt the software as your business grows.

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All-in-one booking management software

Manage bookings, clients, schedules and daily operations in one integrated solution. Flexible settings, modular features and seamless integrations let you tailor the software to your workflows and scale it with your business.

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    Add-on modules

    Adapt your booking software to your workflows. Enable the features you need with one click, automate repetitive tasks, and reduce manual administration without complex setup.
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    Scalable data management

    Manage bookings, locations, users, services, and customer data with centralized booking management software. Anolla scales with your business while keeping daily operations flexible and efficient.
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    IoT Ecosystem

    Connect digital booking workflows with on-site operations such as access control, lighting, and other smart automation. Provide a seamless 24/7 self-service experience while reducing the need for staff to manage facilities in person.

24/7 Sales Agent

Let customers book your services at any time. This virtual sales environment matches real-time availability and customer needs to generate bookings, quote requests, and custom orders.

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    Service marketplace

    List your services on the Anolla marketplace so new customers can discover and book them more easily. Improve your visibility across digital channels while building an online customer base for your activities, sports sessions, or classes.
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    Quotes and orders

    Manage orders and quote requests in the same booking system, then send tailored proposals at the right time. Win more valuable projects and grow your customer base with a streamlined sales workflow.
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    Interactive Business Profile

    Bring your services, bookings, and enquiries together in a personalized business profile. Customers can schedule appointments, place orders, make payments, and request quotes online 24/7.

24/7 Contextual AI support

Support your team around the clock with an AI assistant integrated into your booking platform and daily workflows. Multilingual guidance and personalized recommendations save time and help your staff deliver smoother customer service.

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    Contextual AI Assistant

    The context-aware AI assistant automatically answers common support questions and helps resolve more technical queries. It uses each user's request, account activity, and relevant data to provide fast, accurate, and useful responses.
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    Automated customer communication

    Automated customer communication sends personalized notifications to the right customer at the right time based on bookings and other events. Manage multilingual messages securely and keep a clear record of every customer interaction in one place.
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    24/7 Customer Support

    Give customers access to AI-powered chat support outside your business hours. The assistant answers common questions, guides users through online booking, and helps resolve issues in most major languages when your team is unavailable.

Trusted Platform

A trusted all-in-one booking platform used by hundreds of leading service providers. Replace disconnected apps with one reliable booking management solution and deliver a smoother customer experience.

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    Easy to Use

    Anolla's online booking software makes it easy to manage services, schedules, and reservations without technical expertise. A clear interface and 24/7 multilingual guidance help you set up your account quickly and launch an efficient booking workflow.
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    Unrivaled Value Proposition

    Anolla’s pricing is based on actual usage, so you only pay for what your business truly needs. With no hidden fees, the booking software adapts smoothly to changing demand and an expanding range of services.
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    Real‑Time Support

    Real-time support keeps booking management running smoothly. A context-aware AI agent answers many common questions and works with automation integrations to reduce manual tasks.
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    Security and Compliance

    Anolla helps protect your business and customer data with a secure, cloud-based online booking system. Encryption, 24/7 monitoring, cloud backups and GDPR compliance provide dependable data protection as your business grows.

Customer Experience

User feedback, measurable results and real customer experiences show how Anolla helps businesses streamline daily operations, provide a more convenient booking journey and support sustainable growth.

Customer Success 360°

Make customer service more informed, proactive, and collaborative. Customer Success 360° combines context-aware 24/7 support, analytics, and dynamic interfaces to help you understand customer needs and build lasting satisfaction and loyalty.

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    360° Personalization

    360° personalization adapts the booking experience in real time based on each customer's history and preferences. Smart recommendations, quick selections, and 24/7 chat support make scheduling services simple and seamless.
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    Customer Management

    Customer management brings client data into a single real time view, where you can create segments and notes, personalize communication, and build lasting customer loyalty.
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    Bookings for website and sharing

    Share direct booking links and QR codes so customers can choose an available time from your website, Instagram profile, or printed materials.
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    Online payments

    Secure prepayments can be built directly into the booking process. Appointments and reservations are confirmed once payment is received, helping reduce no-shows and protect your revenue.
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    Automated Waitlist

    An automated waitlist helps fill last-minute openings quickly, even outside business hours. Customers are notified when a suitable time becomes available, improving occupancy across services, activities and classes.
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    Translation Management

    Give customers a seamless online booking experience in their preferred language. Manage service descriptions, the user interface and notifications from one language configuration to support international sales and clearer communication. Anolla’s online booking software works across countries, currencies and time zones.

Customer Loyalty Analytics

Loyalty analytics reveals your most valuable customers and their preferred services, helping you tailor pricing, improve occupancy, and increase revenue.

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    Memberships

    Create loyalty programs with multiple membership tiers and automate their management. Offer tailored benefits for each tier, including special terms for services, class passes and admission tickets.
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    Passes and Tickets

    Prepaid passes and multi visit packages generate cash flow upfront and encourage repeat bookings, while the booking system tracks every use automatically.
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    Recurring Subscriptions

    Offer automatically renewing memberships and subscription passes to create predictable monthly revenue and encourage customers to book regularly.
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    Email Campaigns

    Export dynamic customer segments to your marketing platform in one click, reach more relevant audiences with targeted email campaigns, and track results more effectively.

Online booking system

View appointments, jobs, projects, notifications and activity logs in one place. Reduce manual work, accept individual or group bookings and give clients a simple way to book online.

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    Group Bookings

    Online booking software makes it easy to manage group bookings for classes, sports and activities, set capacity limits and keep attendee lists up to date, including for recurring sessions.
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    Multi-Resource Booking

    Let customers reserve multiple resources in a single booking, such as rooms, courts or equipment, while simplifying the management of packages, events and combined services.
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    Hourly and Daily Services

    Manage short appointments, hourly bookings and multi-day services in one flexible booking platform that adapts to your business operations.
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    Variable-Duration Services

    Offer fixed-length services alongside flexible appointments that let customers choose a suitable duration while helping you make better use of available time.
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    Flexible Booking Rules

    Tailor booking rules to your workflow, set lead times, cancellation and confirmation policies, and manage a color-coded calendar in daily, weekly or monthly views.

Online scheduling software

Coordinate staff working hours, resources and locations from one central calendar. Role-based permissions and real-time updates keep availability, bookings and team schedules accurate.

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    Schedules

    Connect staff, service and resource availability to an online calendar, then define regular hours and exceptions so your scheduling system stays up to date automatically.
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    Time Blocking

    Block time whenever a staff member or resource is unavailable using one-time or recurring blocks based on the date, time or day of the week.
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    Resource Management

    Manage limited resources efficiently, assign rooms and equipment to services, and prevent double bookings to keep operations running smoothly and improve resource utilization.
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    Access Management

    Control user access to specific features, locations and resources, and tailor notifications so every team member has the permissions and information they need.

Mobile-first software

Manage bookings from any device with online booking software designed for mobile use. A clear interface, cloud syncing, and fast app notifications keep your schedule up to date wherever you work.

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    Cloud-based access

    Access your online booking software securely from any device or location. Data syncs automatically, while performance and security are continuously monitored to simplify day-to-day booking management.
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    Cross-platform ecosystem

    Use the same booking system on Mac, PC, iOS, and Android. Start a task on one device and continue on another without interrupting your workflow.
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    Admin app

    Experience a truly mobile-friendly workflow. The iOS and Android apps offer 100% of the web version’s functionality, plus instant push notifications. Manage your business from anywhere.
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    Client app

    Give clients a simple, mobile-friendly booking experience. Available on iOS, Android, and the web, the client app makes it easy to view and manage bookings and receive timely updates.
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    Instant app notifications

    Stay informed as soon as clients take action. Browser and mobile push notifications alert you to new bookings, enquiries, cancellations, and messages.

Personalized automated notifications

Configure automated notifications by event, location, and delivery channel, including email and SMS. Send on-brand messages to the right clients at the right time.

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    Automated confirmations

    Keep clients and your team informed about important updates. The online booking system automatically sends confirmations for bookings and other key actions by email or SMS.
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    Reminders

    Automated SMS and email reminders help reduce no-shows by notifying clients about upcoming bookings at the right time. SMS alerts arrive quickly even when the client has no internet connection.
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    Automatic feedback collection

    After each appointment, activity, sports session, or class, the booking system automatically requests ratings and comments. This feedback provides actionable insights for improving your services and online booking process.

Dynamic pricing

Set prices by time, season, customer group, and resource. Flexible pricing tools let you create promotions, VIP rates, and event-based discounts to increase revenue.

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    Time-based special pricing

    Apply automatic discounts based on duration, date, time, day of the week, service, or membership tier to manage demand and streamline pricing.
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    Resource-based pricing

    Set flexible prices and durations for each bookable resource based on experience, availability, and demand, so every online booking reflects its true value.
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    Discounted rates

    Add a discounted rate in one step and show customers the original price alongside the offer, making their booking decision clear and straightforward.

Data-driven analytics

Manage bookings with reliable data. View real time insights, connect Google Analytics, Google Tag Manager, and Meta Pixel, or export raw data to BI and machine learning tools to analyze pricing, services, and the customer journey.

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    Real-time statistics

    Track revenue, service utilization, and new customers on an up to date dashboard, helping you make faster, informed decisions with your online booking software.
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    Web analytics integrations

    Connect Google Analytics, Google Tag Manager, and Meta Pixel to link bookings and customer interactions with your web analytics data.
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    BI & AI readiness

    Export data at any time to Excel, Google Sheets, or directly to BI and AI tools for deeper analysis and predictive modeling.

Flexible pricing

Choose transparent, usage based pricing with no hidden fees. The booking solution adapts to your business volume and seasonal demand.

Free software

Get started without risk and create a complete booking flow using essential features.

0€
Create Free Account

Package includes

Paid features

Start with free software and activate paid features as needed and as your business grows.

Paid features

Anolla usage statistics

These figures are based on anonymized Anolla usage statistics, online booking software configurations, the feature catalogue, in-platform feedback and service monitoring. They reflect measured usage and configuration data, not results promised to any individual business.

Officially supported languages

26
The number of languages in which Anolla officially supports its booking interface, notifications, AI assistance and customer support workflows.
Source and method
Source:
Anolla software configuration.
Method:
Counts actively supported languages whose localized user interface and notifications are in use in production.
Last updated:

Overall in-app user rating

4.8/5
The weighted average of in-app user ratings based on booking management workflows, support conversations and feedback analytics.
Source and method
Source:
Anolla in-platform feedback and anonymized usage data.
Method:
The weighted average of ratings from workflows, conversations, and feedback analytics is calculated.
Last updated:

Measured platform uptime

99.96%
The measured availability of Anolla's core public booking services, based on service monitoring data.
Source and method
Source:
Anolla monitoring data.
Method:
Successfully completed monitoring checks are compared with all monitoring checks performed.
Last updated:

AI support availability

24/7
The availability of Anolla's AI assistant for automated guidance and answers to common booking software questions.
Source and method
Source:
Anolla software configuration and service monitoring.
Method:
It is verified whether the AI support service is configured to be available around the clock.
Last updated:

AI-resolved support chats

79.3%
The percentage of support chats resolved by the AI assistant without intervention from a customer support agent.
Source and method
Source:
Anolla anonymized AI and support usage data.
Method:
An inquiry is considered resolved if no follow-up inquiry or support ticket on the same topic was created for the same session or account.
Last updated:

Advanced features activated via self-service

12
The number of optional booking management features customers can activate with one click through self-service settings.
Source and method
Source:
Anolla software configuration.
Method:
Active add-on features that customers can activate through self-service are counted in the feature catalog.
Last updated:

Full online payment flow with prepayment

100%
The required prepayment percentage for bookings with online payment before the reservation is fully confirmed.
Source and method
Source:
Anolla payment configuration.
Method:
It is verified whether a booking with integrated online payment is confirmed only after the full booking fee has been paid.
Last updated:

Core feature coverage in mobile apps

99%
The percentage of core online booking software features available in Anolla’s iOS and Android mobile apps.
Source and method
Source:
Anolla feature catalog and release/QA checks.
Method:
The core features supported in the mobile applications are compared with the web platform's core feature catalog.
Last updated:

Unedited AI-generated support responses

52.4%
The percentage of AI-generated support ticket responses that required no substantive edits from the technical support team.
Source and method
Source:
Anolla anonymized AI and support usage data.
Method:
AI-generated responses are compared with responses edited or manually replaced by technical support.
Last updated:

Management accounts using automated notifications

90%
The percentage of active admin accounts where automated notifications are sent for bookings, schedule changes, and other events.
Source and method
Source:
Anolla anonymized usage data.
Method:
Active management accounts in which the automated email or SMS notification add-on is enabled are counted.
Last updated:

Independently completed initial setup

85%
The percentage of new users who set up their accounts online and launched the booking system without additional training or support.
Source and method
Source:
Anolla anonymized usage data.
Method:
Completion of the account, schedule, service, and initial booking flow setup steps by new users is verified.
Last updated:

Active accounts using advanced features

41.2%
The percentage of active accounts using at least one advanced feature to expand or automate booking workflows.
Source and method
Source:
Anolla anonymized usage data.
Method:
Active accounts with at least one enabled add-on feature are compared with all active accounts.
Last updated:

Anolla ratings on Capterra

In addition to Anolla’s anonymised usage data, the independent software review site Capterra collects user ratings for Anolla. The ratings below show how customers evaluate their experience with the booking software.

★★★★★
5.0/5

Ease of use

★★★★★
5.0/5

Features and functionality

★★★★★
4.7/5

Value for money

Ratings are based on user reviews from the independent software portal Capterra.

Frequently asked questions

Find answers to common questions about Anolla online booking software so you can evaluate the platform and get started with confidence.

  • keyboard_arrow_downHow is Anolla different from regular booking calendars?
    Many booking solutions focus only on appointment scheduling and calendar management. Anolla brings online bookings, customer relationship management, automation, flexible pricing, and online payments together in one AI-powered booking platform. It supports both hourly and multi-day reservations, works on the web and in mobile apps, and can be used across countries in multiple languages. Its flexible setup makes it suitable for independent service providers and larger organizations alike.
  • keyboard_arrow_downDoes Anolla support hybrid services (e.g. hours, days and resources)?
    Yes. One of Anolla's key strengths is its ability to handle hourly appointments, full day reservations, and services with variable durations in one central calendar. This makes the booking system ideal for hybrid businesses such as rental companies, studios, and consultancies.
  • keyboard_arrow_downHow does the Anolla AI assistant reduce administrative workload and human error?
    Anolla's AI assistant provides automated customer support around the clock and resolves a large share of chat enquiries. Automating customer communication reduces repetitive manual work, helps prevent human error, and gives your team more time to grow the business.
  • keyboard_arrow_downHow does Anolla’s dynamic pricing increase profit and occupancy?
    Anolla's dynamic pricing tools automate your pricing strategy. Create rules that adjust prices by time of day, season, or customer group. You can offer lower rates during quieter periods and maximize revenue at peak times, helping improve both occupancy and overall profitability.
  • keyboard_arrow_downIs Anolla suitable for both solo providers and multi-location teams?
    Yes. The platform is designed to scale with businesses of any size. Independent providers can start with a powerful free plan, while multi-location teams benefit from centralized management. Add unlimited locations and users, then control access flexibly by role or location.
  • keyboard_arrow_downDoes Anolla integrate with my existing tools (API, calendars, payments)?
    Yes. Anolla is built for seamless connectivity. The platform supports two-way synchronization with Google Calendar and integrates directly with leading payment gateways such as Stripe and Montonio. Its powerful API also lets you create custom integrations with your existing systems.
  • keyboard_arrow_downWhat does the free software offer and what do the paid features add?
    The free plan includes the essential booking management tools you need to establish an efficient workflow. It is ideal for testing Anolla or managing bookings with a small team. Paid features unlock unlimited automation, advanced integrations, customer loyalty tools, and more.
  • keyboard_arrow_downHow does Anolla’s usage-based pricing mitigate my business risks?
    Our usage-based pricing model is designed to reduce business risk. You do not pay high fixed monthly fees when you are not generating revenue, and costs scale in proportion to your actual usage. This approach is particularly well suited to seasonal businesses, helping them avoid unnecessary overhead during quieter periods.
  • keyboard_arrow_downHow quickly and easily can I get started with Anolla?
    Getting started takes only a few minutes. A context-aware AI assistant is available around the clock to guide you through setup, so most users can create their account, configure the online booking system, and launch it without outside help.
  • keyboard_arrow_downWhat makes the Anolla platform a future-proof solution?
    Anolla is designed for the future with a modular, cloud-based architecture and continuously evolving AI capabilities. Unlike static appointment software, it is built around a powerful API and supports a growing IoT ecosystem through hardware integrations. This architecture allows us to adopt emerging technologies continuously, helping your booking tools remain modern and competitive.

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