Automotive scheduling software

Automotive scheduling software

Try modern automotive service booking software for free: an AI-powered platform that sets up in minutes, optimizes your workshop, connects with diagnostics and billing solutions, and creates a solid foundation for growing your auto repair business.

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All-in-one software

Build a workshop management system tailored to your automotive service business – modular auto service booking software offering extensive configuration options, detailed work order processes, integrations with parts, billing and inventory systems, and ready to scale with your repair business.

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    Add-on modules

    Upgrade your automotive service booking software functionality in real time – enable 20+ ready-made workshop modules with a single click (work orders, tire season management, spare parts reservations, customer notifications and more) and reduce administrator workload by up to 41.2%¹ (Capterra Features & Functionality 5/5).
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    Scalable data management

    Add an unlimited number of service locations, repair bays, mechanics, diagnostics specialists, maintenance packages and customers, and manage all your automotive service data from a single central platform up to 33.1%¹ more efficiently.
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    IoT Ecosystem

    Automation engine that connects automotive service digital workflows with the physical workshop environment (e.g. license-plate-recognition entry systems, lift control, lighting automation, HVAC) – enabling 24/7 contactless vehicle reception, autonomous work management and 10–30% energy savings.

24/7 Sales Agent

Turn your automotive service website into a 24/7 virtual reception that matches repair and maintenance time slots in real time with the right vehicle and customer – for online bookings, service enquiries, collision repair quotes or special projects.

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    Service marketplace

    Bring your auto service into the spotlight on a digital service marketplace – let potential customers discover your oil changes, tire services, diagnostics and body repair in one place, boosting your online visibility by up to 16.9%¹ without extra marketing, especially for new or digitally less active car repair businesses.
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    Quotes and orders

    Capture more profitable work orders in your auto service – respond to maintenance and repair inquiries with structured quotes, confirm work orders digitally, manage spare parts and add-on service requests, and increase each bay’s utilisation and revenue per vehicle.
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    Interactive Business Profile

    Bring all your automotive service operations into a single interactive workshop profile. This profile serves as a fully functional booking platform where customers can select maintenance and repair services 24/7, book suitable times, send photos and descriptions, approve work orders, track job status, and pay invoices.

24/7 Contextual AI support

Use a specially trained AI assistant for automotive service that is deeply integrated with workshop processes, resolving up to 79.3%¹ of maintenance- and repair-related questions 24/7 in real time in 25 languages, giving customers personalized recommendations on service intervals, service packages, and additional work, and supporting the service manager with more accurate job planning.

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    Contextual AI Assistant

    A context-aware AI assistant resolves up to 79.3%¹ of standard booking and service inquiries at automotive service centers and up to 52.4%¹ of first-line technical support questions in real time by analyzing the history of each repair order, service booking, and vehicle record and providing a personalized solution for every car owner.
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    Automated customer communication

    Automated customer communication sends event-based, vehicle-status-related personalized notifications to the right driver at the right time (25 languages) – maintenance reminders, tire service confirmations, diagnostics completion notices and invoice information reduce customer management time by up to 39.3%¹ and store all communication inside the auto service booking software.
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    24/7 Customer Support

    Customers of your auto service get 24/7 AI chat support in 25+ languages – the smart assistant follows your workshop rules, guides them in creating bookings, clarifying repair schedules and approving additional work, ensuring a smooth customer experience while reducing the need for manual intervention by your service advisors by up to 59.3%¹.

Trusted Platform

A trusted all-in-one automotive service booking and workshop management platform, preferred by hundreds of dealerships, repair shops and tire centers – replace fragmented job cards, calendars and communication channels with one comprehensive solution and offer drivers a seamless, digitally managed service experience.

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    Easy to Use

    Automotive service booking software ease of use is 5/5 – an intuitive work-planning view, workshop calendar management and mechanic workload allocation, combined with 24/7 multilingual guided support, have cut training time by 60% and enabled 9 out of 10 workshop team members to master the core features in under 30 minutes¹ (Capterra rating).
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    Unrivaled Value Proposition

    Anolla automotive service booking software is a cost-effective and reliable investment for workshops, dealerships, and auto service centers. Its monetary value rating is 4.7/5¹ and its functionality and reliability rating is 5/5¹ on Capterra. Usage-based pricing means you only pay for actual bookings and active work bays – there are no hidden costs, and financial risks from seasonal cold spells, tire seasons, and maintenance campaigns are mitigated.
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    Real‑Time Support

    Real-time support for your automotive service: a 24/7 context-aware AI agent resolves up to 79.3%¹ of inquiries related to bookings, maintenance and workshop access rights, integrates with your existing repair management and parts inventory systems, and has increased customer support satisfaction scores to 4.7/5¹.
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    Security and Compliance

    Security and compliance for automotive service data – encrypted data exchange, 24/7 monitoring and cloud-based backups protect the integrity of vehicle service history, customer contacts and billing details 90–95% more effectively than local servers, while the platform complies with strict GDPR requirements, ensuring worry-free digital business development.

Customer Experience

An overall rating of 4.8/5¹ and 99.96%¹ uptime prove the reliability and top performance of the automotive service booking software in dealerships, independent workshops and tire chains alike. Real customer stories show measurable revenue growth through better planning of labor hours and efficiency gains by automating intake, diagnostics and billing — join leading operators who refuse to compromise on queues, idle bays or customer experience.

Customer Success 360°

Turn your automotive service’s customer care into a strategic revenue engine – the Customer Success 360° solution links round-the-clock contextual support, maintenance and repair analytics, and dynamic customer and workshop views to anticipate service needs, increase repeat visits, raise satisfaction, and grow driver loyalty to your shop.

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    360° Personalization

    360° personalization adjusts in real time each car owner’s booking flow, recommended maintenance packages, and add-on services according to vehicle history, mileage, and customer preferences – smart upsell suggestions (tires, service packages, extra checks), quick options for repeat maintenance, and 24/7 chat support provide a one-click vehicle service experience on both mobile and desktop.
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    Customer Management

    Automotive service customer management (CRM) consolidates the full vehicle history, maintenance plans, repair orders and contact details for each customer into a single, real-time updated database – create disciplined customer groups (e.g. warranty service customers, seasonal tire-change customers, insurance repair customers), add technical notes for each car, personalise communication with reminders for oil changes, inspections or timing belt replacement, and strategically grow your loyal customer base and workshop occupancy.
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    Link Manager

    Create and share unique car service booking links and QR codes – every dealership website booking button, Facebook ad, Google Profile “Book now” button, car wash flyer or service hall poster becomes a direct path to booking diagnostics, maintenance or repair in your workshop schedule.
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    Online payments

    Secure advance payments for vehicle servicing and repairs – integrated online payments confirm workshop bookings only after a successful prepayment or deposit, reducing revenue lost to “no-show” customers and securing your mechanics’ schedules and spare parts orders.
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    Automated Waitlist

    The automatic waitlist continuously fills freed repair and maintenance times in the auto service schedule: the software immediately alerts queued drivers when an oil change, diagnostics, tire service or bodywork slot opens up, boosting workshop efficiency and noticeably raising bay utilization.
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    Translation Management

    Provide every driver with a native-language booking experience in over 25 languages – descriptions of automotive services (diagnostics, maintenance packages, tire services, bodywork and painting) and the booking portal are automatically localized, breaking language barriers with foreign customers, international fleet managers and transit travelers and increasing cross-border service revenue.

Customer Loyalty Analytics

Customer loyalty analytics shows in real time which drivers, fleet managers or leasing clients are most valuable to your auto service business, how often they book maintenance or repair and which types of work (quick service, electrical work, tyre service, diagnostics) they prefer – enabling you to offer them targeted service packages, personalised mileage-based or seasonal pricing and to maximise billable hours and workshop revenue.

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    Memberships

    Create multi-tier automotive service loyalty programs – automate membership levels separately for private customers, fleets, taxi companies, and courier firms, offering exclusive discounts at each level for maintenance packages, tire storage, technical inspections, and quick repairs; a growing share of repeat bookings can multiply workshop profitability and make your service center drivers’ preferred maintenance hub.
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    Passes and Tickets

    Prepaid maintenance passes and service cards provide auto service centers with predictable cash flow and repeat visits – the system automatically tracks used maintenance visits, tire work and seasonal checks, reducing manual billing and error risk and making shop management practically automated.
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    Recurring Subscriptions

    Recurring subscriptions create automatically renewing subscription-based maintenance packages – for example a monthly fleet maintenance contract, a regular oil change program, or year-round tire storage with changeover – providing a stable and predictable monthly cash flow and, for the driver, an uninterrupted and convenient maintenance experience.
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    Email Campaigns

    Send targeted email campaigns to exactly the right driver segments – export dynamic customer groups (e.g. diesel vehicles, cars nearing the end of their warranty, winter tyre customers, fleets) to your marketing platform with one click and automate campaigns with seasonal maintenance packages, inspection reminders and special offers, achieving measurably higher utilisation of your service bays.

Booking Management

Manage all automotive service bookings, repair orders, maintenance projects, job statuses, customer notifications, and workshop activity logs from a single mission-control screen – coordinate mechanics’ workloads, spare part arrivals, diagnostic equipment usage, fleet group bookings, and individual service slots, while reducing manual scheduling and gaining full visibility into your service center’s workflows and revenue.

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    Group Bookings

    Automated group bookings for automotive services – set the maximum number of vehicles or customers for the workshop, manage live lists for group maintenance and tire services, and create recurring bookings for seasonal campaigns (e.g. tire changes, technical inspections).
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    Multi-Resource Booking

    Multi-resource automotive booking in one transaction – allow customers to reserve multiple lifts, diagnostic devices, service bays, or mechanics at once, ideal for managing complex maintenance packages, bodywork and paint jobs, and fleet schedules for major clients.
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    Hourly and Daily Services

    Manage all automotive service operations from a single platform – from minute-based oil changes and diagnostic checks to day-based bodywork and engine repairs, the booking software adapts to your shop’s workflow, workload, and seasonal peak times.
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    Variable-Duration Services

    Create variable-duration auto service jobs – let customers choose the duration of maintenance, repair or diagnostics based on vehicle condition and needs, increasing lift utilisation, reducing idle time and optimising mechanic work hours.
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    Flexible Booking Rules

    Flexible automotive booking rules – define minimum and maximum booking durations, job cancellation and confirmation terms to avoid last-minute changes, and manage a color-coded repair calendar in daily, weekly, or monthly view so the entire shop can see workload at a glance.

Schedule Management

Centralized automotive service scheduling – bring mechanics’ working hours, repair bays, lifts and workshop locations into one control center; role-based access and real-time booking updates ensure an accurate schedule and reduce overbooking and errors by up to 68.5%¹.

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    Schedules

    A smart automotive service schedule – sync lift bays, repair bays and mechanic availability with the online booking calendar, set fixed working hours, exceptions, inventory and training days in just a few clicks and let the calendar automatically reflect all changes to customers.
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    Time Blocking

    Flexible time blocking in your auto repair shop – create one-time or recurring blocks for a specific lift, repair area, or diagnostics lane, defining exact times, dates, and weekdays so bookings don’t clash with parts deliveries, test drives, training, or internal work.
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    Resource Management

    Precise automotive service resource management – link service bays, lifts, tire changers, diagnostic tools, and test lanes to specific maintenance and repair tasks to avoid double bookings and bottlenecks in the workshop and to increase daily workload and revenue.
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    Access Management

    Secure access to your automotive service booking system – configure permissions for mechanics, consultants, service managers and administrators to view and modify jobs, define which bays and equipment each person can book, and automate notifications to customers (reminders, readiness updates, schedule changes) to keep the workflow transparent and controlled.

Mobile-first software

Mobile-first automotive service booking platform – mechanics, service advisors, and managers see job queues, bookings, and work orders in real time on phones or tablets; cloud-based sync and instant app notifications ensure no maintenance, tire job, or diagnostics slot is overlooked, regardless of device or location.

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    Cloud-based access

    A cloud-based automotive service booking system that provides access to workshop schedules, repair orders and customer data from any device and location with 99.96%¹ uptime, synchronizing maintenance and repair bookings in real time.
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    Cross-platform ecosystem

    The cross-platform automotive service management ecosystem works smoothly both on workshop computers (Mac/PC) and on iOS and Android devices, allowing you to start planning maintenance bookings, tire services or diagnostics on one device and continue on another without disrupting the workflow.
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    Admin app

    The iOS and Android management app for automotive service centers provides 100% of the web version’s functionality – a pocket dashboard for repair orders, maintenance schedules, parts usage, job statuses and team workload, all with instant app notifications.
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    Client app

    A convenient customer app (iOS, Android, web) enables car owners to book maintenance, tire service, pre-inspection preparation or diagnostics in just a few clicks, track the repair status of their vehicle in real time, and receive instant notifications about workshop updates.
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    Instant app notifications

    Real-time app notifications automatically alert you to new repair bookings, peak-season tire change appointments, cancellations, reschedule requests, and client messages in both browser and smartphone, so no automotive service opportunity is missed.

Personalized automated notifications

Automated notifications are triggered by service or repair stage, workshop location, and the chosen channel (email/SMS), sending drivers personalized updates about scheduled oil changes, seasonal tire swaps, brake repairs, or diagnostics while maintaining the shop’s brand language and professional communication.

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    Automated confirmations

    An automatic email and SMS confirmation is sent for every new maintenance or repair booking, time change, and cancellation, giving peace of mind to drivers as well as the service center’s mechanics, service advisors, and customer service staff.
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    Reminders

    A smart auto service reminder system reduces no-shows by up to 14.9%¹ by automatically sending SMS and email reminders about upcoming maintenance, tire work, diagnostics or body repairs, ensuring that both car and driver arrive at the workshop at the right time even without internet access.
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    Automatic feedback collection

    Automatic feedback collection asks car owners for ratings (up to 5★) and comments after each real maintenance or repair experience, covering the mechanic’s work, workshop service and repair quality, so the auto service can data-driven improve processes and increase repeat visits.

Dynamic pricing

The dynamic pricing module lets you set auto service prices automatically based on time of day, season, customer segment, job type and workshop occupancy – intelligently creating campaigns for oil changes, tyre services, diagnostics, body repair and VIP customer price lists that maximise workshop revenue and increase utilisation.

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    Time-based special pricing

    Time-based special pricing creates automatic discounts based on service or repair duration, date, time of day, day of week, specific job type (e.g. oil change, tire service, diagnostics, brake repair) and client membership, helping an auto service center smooth demand peaks and troughs and optimize workshop turnover.
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    Resource-based pricing

    Resource-based pricing in automotive services – set different prices and job durations according to mechanics’ experience, the load on work bays (lifts, diagnostic tools, tire machines) and service demand so that every maintenance, repair and diagnostic service precisely reflects its true value.
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    Discounted rates

    One-click discounts in the auto service booking view – highlight promotional prices for tire services, oil changes, seasonal inspection packages and car washes with a clearly displayed crossed-out old price to guide car owners’ decisions and quickly fill newly opened work and lift times.

Data-driven analytics

Manage your automotive service centre in a data-driven way – track in real time booked maintenance and repair jobs, average workload by lift and mechanic, integrate Google Analytics, Google Tag Manager and Meta Pixel, and gain a detailed overview of which automotive services, campaigns and online channels bring in the most bookings and which job types need pricing or process optimisation.

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    Real-time statistics

    View workshop statistics in real time – the dashboard shows up-to-the-second automotive service revenue, volume of booked jobs, number of new and returning customers, lift and bay occupancy, and the most popular services, so you can quickly decide on additional work, staffing schedule changes or launching a campaign.
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    Web analytics integrations

    Connect your auto service website bookings with web analytics – integrate Google Analytics, Google Tag Manager and Meta Pixel to see which traffic sources, ads and landing pages generate the most maintenance and repair bookings, track abandoned booking flows and optimize the profitability of your auto repair shop marketing.
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    BI & AI readiness

    Make the most of your automotive service data – export bookings, job durations, revenue and customer behavior data to Excel, Google Sheets or directly into BI and AI tools to build deep analyses, forecast seasonal tire and maintenance workload, plan mechanics’ schedules and optimize pricing based on demand and brand-specific workloads.

Questions and answers: Anolla software

FAQ about Anolla automotive booking software – clear answers to common questions on digitising bookings for repair shops, tyre services, diagnostics and car washes, helping you make an informed decision and launch online booking for your automotive business confidently and step by step.

  • keyboard_arrow_downHow is Anolla’s automotive service booking software different from a standard online booking calendar?
    Most automotive service calendars only allow you to book maintenance and repair times. Anolla is a comprehensive all-in-one workshop management and booking platform for automotive services, built to maximize revenue for garages, service centers, tire shops, and body repair businesses. The platform brings online maintenance bookings, workshop CRM, vehicle data management, and automated workflow control into one environment. Unlike static calendars, Anolla uses artificial intelligence to optimize lift and bay utilization, mechanic schedules, and repair job order. Anolla supports dynamic pricing for automotive services (maintenance, diagnostics, bodywork, tire services). The system handles hourly repair work and multi-day projects such as collision repairs or complex engine jobs simultaneously, consolidating all bookings in a single workshop calendar.
  • keyboard_arrow_downDoes Anolla support hourly and multi-day auto repair bookings at the same time?
    Yes, this is one of Anolla’s biggest competitive advantages in the automotive service booking software market. Unlike many simple booking tools, Anolla does not force a repair shop to choose a single booking model. The platform supports hourly maintenance and repair bookings (such as oil changes, diagnostics, tire services) in parallel with daily or multi-day jobs (complex body or engine repairs, paintwork, insurance cases). You can also manage repair services with variable duration, where the work time depends on the vehicle’s condition or additional tasks. All bookings—regardless of job type or duration—run in parallel under a single automotive service account and are consolidated into one central workshop calendar. Anolla is ideal for hybrid business models such as repair shops that simultaneously offer maintenance, welding, diagnostics, tire rental, body and collision repair, or fleet maintenance.
  • keyboard_arrow_downHow does the Anolla AI assistant reduce administrative workload and human errors in automotive service centers?
    Anolla’s automated AI customer support assistant for automotive services operates 24/7, answering booking and maintenance inquiries immediately even outside workshop opening hours. The AI assistant automatically resolves up to 79.3%¹ of all repeat customer questions, such as oil change availability, maintenance interval explanations, price inquiries, tire service slots or booking changes. It also handles up to 52.4%¹ of first-level technical support inquiries related to online booking, payments and client portal usage, without any need for reception or service staff to intervene. Automated customer communication and reminders (booking confirmations, service SMS reminders, inspection and tire change alerts) reduce workshop admin time by up to 39.3%¹ and minimize human errors such as double bookings, incorrect license plates or forgotten service dates.
  • keyboard_arrow_downHow does Anolla’s dynamic pricing help automotive service centers optimize their maintenance and repair prices?
    Anolla’s dynamic pricing module automates pricing strategies for automotive service centers across maintenance, diagnostics, tire services, and body repair. Service centers can create flexible pricing rules that adjust labor rates, bay fees, and service package prices by time of day, day of week, season (e.g., tire-change periods), or customer segment (loyal customers, fleets, insurance partners). All price changes are applied automatically according to the defined business rules, reducing manual work updating price lists. The system helps sell low-demand slots—such as empty blocks in the middle of the day—by offering discounted service packages or promotional pricing. During peak hours and seasons (tire and inspection periods), automatic price adjustments enable maximum revenue while keeping workload balanced. The goal is to increase workshop utilization and the overall profitability of each service bay.
  • keyboard_arrow_downIs Anolla suitable both for a small auto service shop and for a multi-location auto repair chain?
    Yes, Anolla automotive service booking software is designed to scale for vehicle maintenance and repair businesses of any size. A single repair shop or independent mechanic can start with a powerful free plan, quickly automating online booking, service records and customer communication. For multi-location service chains, brand dealerships or tire shop networks, Anolla offers centralized management to control all workshop calendars, price lists, promotions and customer databases from one place. The platform lets you add unlimited service locations, workshops, bays and users (mechanics, service advisors, front desk staff, managers), with flexible role- and location-based access control (RBAC). Management can see the overall workload and performance of the entire service network, while each workshop operates efficiently within a unified system.
  • keyboard_arrow_downWhat tools and systems does the Anolla automotive service booking software integrate with?
    Anolla is built with an API-first architecture, allowing auto repair shops to easily connect the booking platform with other workshop and business software. For payment processing, there is a deep integration with the Stripe payment solution, enabling advance payments for maintenance or tyre services as well as handling instalment or security deposits. Anolla supports analytics integrations including Google Analytics, Google Tag Manager and Meta Pixel, giving auto service businesses a detailed overview of online booking sources, campaign performance and the customer journey. If needed, raw data can be exported to BI and machine learning tools (BI/ML) to analyse workshop occupancy, job structure and customer lifetime value. In addition, the platform includes a powerful API through which accounting software, inventory and spare parts management systems, insurance platforms and fleet management solutions can be connected where required.
  • keyboard_arrow_downWhat does Anolla’s free plan include for automotive service centers and what do the paid features add?
    The Anolla free plan gives an auto service business all the basic tools needed to launch digital online booking and a smooth workshop workflow. The free solution includes a booking calendar for managing service and repair times, basic customer and vehicle data management, booking confirmations and reminders. This plan is ideal for solo operators, smaller auto repair shops and new tyre shops that want to move quickly and cost-effectively to a digital booking system. Paid features add unlimited automations (e.g. maintenance reminders based on licence plate and mileage), additional integrations (accounting, inventory, insurance partners), advanced analytics and customer loyalty solutions (membership programmes, coupons, service packages). This enables an auto service business to increase repeat visits, raise the workshop’s average invoice value and offer customers a seamless, convenient service experience.
  • keyboard_arrow_downHow does Anolla’s usage-based pricing help reduce the business risk of an auto service shop?
    Anolla’s usage-based pricing model is specifically designed to reduce the business risk of auto service centres, tyre shops and body repair companies. An auto service centre does not have to pay high fixed monthly fees during periods when the workshop is less busy or when demand fluctuates seasonally (for example outside tyre season or during holidays). Platform costs always increase and decrease in proportion to actual booking volume and system usage, so software spending stays aligned with real turnover. This model is particularly suitable for seasonal repair businesses, mobile service providers, tyre shops and services dealing with project-based repair work. This way an auto service centre can use state-of-the-art booking software without excessive overheads.
  • keyboard_arrow_downHow quickly can an automotive service center start using Anolla’s booking software?
    For automotive service centers, getting started with Anolla typically takes only a few minutes. The workshop setup process is guided step by step by a 24/7 context-aware AI assistant that helps you enter services (oil changes, maintenance packages, diagnostics, tire services, body and paint work), define the number of bays, mechanics’ schedules and prices. The platform’s ease of use is rated 5/5 on Capterra¹, and nine out of ten team members master the core functionality – using the booking calendar, managing customer and vehicle records, and confirming online bookings – in less than 30 minutes¹. This means the service center can very quickly move from manual phone bookings to an efficient digital solution.
  • keyboard_arrow_downWhat makes Anolla’s automotive service booking platform a future-proof solution?
    Anolla is a future-proof solution for automotive service providers thanks to its extensible modular architecture, which continuously evolves on top of a cloud-based infrastructure and AI-driven learning. Unlike static booking software, Anolla is built around a powerful API that allows automotive service businesses to integrate the platform with new tools, partners, and technologies without completely replacing the system. The extensible modular platform also supports an IoT ecosystem in automotive service, including hardware integrations such as smart access control systems, key management solutions for fleets, equipment rental tracking, and workshop sensors (for example, real-time bay occupancy monitoring). This architecture enables us to continuously add the latest technologies, from automatic license plate recognition to intelligent maintenance recommendations, ensuring that automotive service tools always stay at the forefront of the market and ready for future digital shifts.

¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.

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