Healthcare scheduling software

Healthcare scheduling software

Anolla helps clinics, medical practices, health centers, and hospital networks manage online booking, patient appointments, provider schedules, and resources in one place. Set up quickly, integrate with your EMR/EHR, and scale as your organization grows.

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All-in-one healthcare scheduling system

Configure Anolla around the workflows of your clinic, medical practice, health center, or hospital. Modular features, flexible settings, integrations, and expanding AI capabilities help you manage scheduling operations in one system.

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    Add-on modules

    Expand your healthcare scheduling software when your clinic’s workflow requires it. Add essential features with one click, automate recurring tasks, and reduce manual administration without complex setup.
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    Scalable data management

    Manage unlimited locations, users, services, and patients in one place. Anolla keeps appointments, staff schedules, and administrative tasks organized across your healthcare practice.
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    IoT Ecosystem

    Anolla connects digital workflows with physical infrastructure, including access control and automated lighting. This automation supports 24/7 self-service and keeps routine processes running with minimal staff involvement.

24/7 Sales Agent

Give patients a 24/7 booking experience where they can find the right services, specialists, and available appointments, whether they need to schedule a visit, submit an inquiry, or request specialized care.

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    Service marketplace

    List your healthcare services in the marketplace so prospective patients can find them more easily. Increase your visibility across digital channels without additional marketing, which is particularly valuable for new healthcare providers.
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    Quotes and orders

    Manage important inquiries and service requests quickly and systematically, ensuring every message from a patient or healthcare partner receives a timely response.
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    Interactive Business Profile

    Present your healthcare services in one clear online profile where patients can book appointments, choose services, make payments, and submit inquiries at any time.

24/7 Contextual AI support

Use an integrated AI assistant to manage healthcare appointments and schedules more efficiently. Available around the clock in multiple languages, it provides personalized guidance that saves time and improves the patient experience.

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    Contextual AI Assistant

    The context-aware AI assistant resolves many common support queries automatically and helps with more technical requests. It uses each user’s question, account activity, and relevant data to provide fast, personalized answers.
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    Automated customer communication

    Send timely, event-based notifications tailored to each patient. Secure, multilingual communication is managed and documented in one place, making appointment confirmations, reminders, changes, and follow-ups easier to coordinate.
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    24/7 Customer Support

    Give patients 24/7 access to AI chat support in most major languages. The assistant answers common questions, guides users through appointment-related tasks, and helps resolve issues outside your clinic’s opening hours.

Trusted Platform

Replace multiple standalone tools with one reliable healthcare booking system and provide patients with a simpler, more convenient digital experience.

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    Easy to Use

    This healthcare appointment scheduling software is easy to use for medical staff and patients alike. A clear interface and 24/7 multilingual guidance help your team set up its account quickly and start managing appointments with confidence.
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    Unrivaled Value Proposition

    Anolla’s usage-based pricing means you pay only for the capacity you need. There are no hidden fees, and the healthcare scheduling software adapts smoothly as the appointment needs of your clinic, medical practice, or healthcare organization change.
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    Real‑Time Support

    Real-time support helps you resolve healthcare scheduling questions quickly. A context-aware AI agent handles many routine queries and works with automation integrations to reduce manual administrative tasks.
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    Security and Compliance

    Data protection is essential in healthcare. Anolla uses encryption, continuous monitoring, and cloud-based backups to safeguard your organization’s and patients’ data. The healthcare booking system supports GDPR compliance and provides a secure foundation for growing your services.

Customer Experience

User feedback, measurable results, and customer stories show how Anolla helps healthcare providers manage appointments more efficiently, create a smoother patient experience, and support sustainable growth.

Customer Success 360°

Turn patient communication into a thoughtfully designed service experience. Customer Success 360° combines contextual support, analytics, and flexible integrations to help you understand patient needs and improve satisfaction and loyalty.

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    360° Personalization

    360° personalization adapts how services are displayed based on each patient’s previous activity and preferences, highlighting relevant recommendations, quick booking options, and 24/7 chat support for a smoother scheduling experience.
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    Customer Management

    Centralize contact details, appointment history, notes, and patient segments in one up to date view for more personalized communication and consistent care.
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    Bookings for website and sharing

    Share appointment availability through unique booking links and QR codes, directing patients from your website, social media profiles, or printed materials straight to online booking.
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    Online payments

    Accept secure prepayments when patients schedule an appointment. The appointment is confirmed once payment is received, helping reduce no-shows and protect your healthcare organization’s revenue.
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    Automated Waitlist

    An automated waitlist helps fill canceled appointments, even outside office hours. Patients are notified when a suitable time becomes available, helping your clinic maintain a fuller and more efficient schedule.
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    Translation Management

    Let patients book appointments in their preferred language. The healthcare appointment scheduling software localizes service descriptions, the booking interface, and notifications through a shared language configuration, creating a smoother experience for diverse patient groups. It also supports operations across multiple countries, currencies, and time zones.

Customer Loyalty Analytics

Use loyalty analytics to identify returning patients and their preferred services, helping your clinic tailor offers, improve appointment capacity, and support revenue growth.

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    Memberships

    Create tiered membership and loyalty programs tailored to your healthcare services. Automate membership levels and assign specific benefits to each tier, including service discounts, multi-visit packages, and passes.
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    Passes and Tickets

    Offer prepaid care packages and multi visit passes to encourage repeat appointments and improve cash flow planning, while automatic usage tracking reduces administrative work.
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    Recurring Subscriptions

    Create automatically renewing service plans that make monthly revenue more predictable and give patients convenient, uninterrupted access to ongoing care.
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    Email Campaigns

    Create targeted email campaigns for selected patient groups, export dynamic segments to your marketing platform with one click, and track measurable results.

Healthcare appointment scheduling software

Let patients book individual or group appointments online while your team manages availability, confirmations, notifications, and activity logs from one view. Automated workflows reduce administrative work and help keep appointment information accurate.

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    Group Bookings

    Automatically organize group appointments and recurring sessions, set patient limits, and monitor attendance lists in real time.
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    Multi-Resource Booking

    Assign multiple resources to a single appointment, including consultation rooms, treatment areas, and medical equipment, making care packages and complex visits easier to coordinate.
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    Hourly and Daily Services

    Manage short consultations, procedures, and extended services in one scheduling system designed to fit your clinic or medical office workflow.
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    Variable-Duration Services

    Offer services with fixed or variable durations based on each patient's needs while keeping your appointment calendar flexible and accurate.
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    Flexible Booking Rules

    Use healthcare scheduling software to set booking windows, cancellation and confirmation policies, and manage a color coded calendar in daily, weekly, or monthly views.

Healthcare staff scheduling software

Coordinate provider and medical staff schedules, rooms, equipment, resources, and locations from a central calendar. Role-based access and real-time updates help teams prevent conflicts and keep schedules clear across the organization.

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    Schedules

    Keep staff schedules and resource availability synchronized with your online calendar. Set recurring hours and exceptions in a few clicks, with every change applied automatically.
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    Time Blocking

    Block one off or recurring time slots by date, time, or day of the week so appointment, room, and equipment availability always reflects your actual operating schedule.
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    Resource Management

    Manage limited resources clearly, assign treatment rooms and equipment to services, and reduce double bookings for a more efficient clinical workflow.
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    Access Management

    Control each user's access to features, resources, and locations, and customize automated notifications so doctors and clinical staff only see and manage what their roles permit.

Mobile-first software

Mobile first healthcare scheduling software lets you manage appointments on any device. A clear interface, cloud synchronization, and instant app notifications help clinical staff maintain efficient workflows.

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    Cloud-based access

    Access your healthcare scheduling software securely from the clinic, home office, or while on the move. Data stays automatically synchronized, while system reliability and security are continuously monitored to support worry-free daily administration.
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    Cross-platform ecosystem

    Use the same platform on Mac, PC, iOS, and Android. Start managing patient appointments on one device and continue on another without interrupting your workflow.
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    Admin app

    Manage your practice on the go with a truly mobile-friendly admin experience. The iOS and Android app includes nearly all web version features, allowing you to manage your organisation, monitor appointments and receive instant notifications wherever you are.
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    Client app

    Give patients a simple, mobile friendly booking experience. Available on iOS, Android, and the web, the patient app provides a clear appointment overview, easy self service options, and instant notifications.
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    Instant app notifications

    Track patient activity in real time from your browser or mobile device. App notifications alert your team to new appointments, requests, cancellations, and messages.

Personalized automated notifications

Configure automated email or SMS notifications by appointment, location, and communication channel. Personalized messages reach the right patient group at the right time while keeping communication consistent with your brand.

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    Automated confirmations

    Give patients and medical staff greater certainty with automated confirmations. Send immediate email or SMS updates for appointments, schedule changes, and other important actions.
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    Reminders

    Reduce missed appointments with automated SMS and email reminders. Patients receive timely booking notifications, and SMS messages can reach them even when they do not have internet access.
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    Automatic feedback collection

    Automatically collect ratings and comments after completed appointments. Patient feedback provides actionable insights for improving care delivery, clinic operations, and the appointment scheduling process.

Dynamic pricing

Adjust pricing by time, season, patient group, or resource. Flexible pricing tools help your clinic manage promotions, special rates, and event based discounts while supporting revenue optimization.

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    Time-based special pricing

    Create automatic special rates based on appointment duration, date, time, day of the week, service, or patient membership to manage demand and make better use of available appointment slots.
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    Resource-based pricing

    Set flexible prices and appointment lengths based on the clinician's experience, service type, and patient demand.
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    Discounted rates

    Apply a discounted rate with one setting, display the previous price with a strikethrough, and make special offers clear to patients.

Data-driven analytics

Manage clinic bookings with reliable data, monitor performance in real time, connect Google Analytics, Google Tag Manager, and Meta Pixel, and export data to BI or machine learning tools to analyze pricing, services, and the patient journey.

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    Real-time statistics

    View up-to-date revenue, service, and new patient metrics on your dashboard to make informed scheduling and operational decisions across your healthcare practice.
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    BI & AI readiness

    Export appointment data to Excel, Google Sheets, or directly to BI and AI tools for deeper analysis and predictive modeling.

Flexible pricing

Choose transparent, usage-based pricing that adapts to the needs of a growing healthcare practice, accommodates seasonal demand, and includes no hidden fees.

Free software

Get started without risk and manage appointment workflows with all the essential scheduling features.

0€
Create Free Account

Package includes

Paid features

Start with free software and activate paid features as needed and as your business grows.

Paid features

Anolla usage statistics

These figures are based on anonymized Anolla usage data, healthcare scheduling software configurations, feature inventories, in-platform feedback, and service monitoring. They reflect actual usage and configuration patterns, not guaranteed outcomes for any healthcare provider or medical facility.

Officially supported languages

26
Languages officially supported across Anolla’s user interface, notifications, AI assistance, and customer support workflows for healthcare appointment scheduling.
Source and method
Source:
Anolla software configuration.
Method:
Counts actively supported languages whose localized user interface and notifications are in use in production.
Last updated:

Overall in-app user rating

4.8/5
The weighted average of in-platform user ratings, calculated from workflow feedback, support conversations, and feedback analytics.
Source and method
Source:
Anolla in-platform feedback and anonymized usage data.
Method:
The weighted average of ratings from workflows, conversations, and feedback analytics is calculated.
Last updated:

Measured platform uptime

99.96%
The measured availability of Anolla’s core public services, based on service monitoring data.
Source and method
Source:
Anolla monitoring data.
Method:
Successfully completed monitoring checks are compared with all monitoring checks performed.
Last updated:

AI support availability

24/7
The availability of Anolla’s AI assistant for automated guidance and help with common booking, scheduling, and usage questions.
Source and method
Source:
Anolla software configuration and service monitoring.
Method:
It is verified whether the AI support service is configured to be available around the clock.
Last updated:

AI-resolved support chats

79.3%
The percentage of support conversations resolved by the AI assistant without intervention from a customer support agent.
Source and method
Source:
Anolla anonymized AI and support usage data.
Method:
An inquiry is considered resolved if no follow-up inquiry or support ticket on the same topic was created for the same session or account.
Last updated:

Advanced features activated via self-service

12
The number of optional features healthcare providers can activate with one click to manage clinical schedules and patient appointments through self-service.
Source and method
Source:
Anolla software configuration.
Method:
Active add-on features that customers can activate through self-service are counted in the feature catalog.
Last updated:

Full online payment flow with prepayment

100%
The prepayment percentage required for online payment appointments before the booking can be confirmed.
Source and method
Source:
Anolla payment configuration.
Method:
It is verified whether a booking with integrated online payment is confirmed only after the full booking fee has been paid.
Last updated:

Core feature coverage in mobile apps

99%
The percentage of core web features supported in Anolla’s iOS and Android healthcare scheduling app.
Source and method
Source:
Anolla feature catalog and release/QA checks.
Method:
The core features supported in the mobile applications are compared with the web platform's core feature catalog.
Last updated:

Unedited AI-generated support responses

52.4%
The percentage of AI-generated support ticket responses that required no substantive edits from the technical support team.
Source and method
Source:
Anolla anonymized AI and support usage data.
Method:
AI-generated responses are compared with responses edited or manually replaced by technical support.
Last updated:

Management accounts using automated notifications

90%
The percentage of active administrator accounts using event-triggered notifications for patient appointments, reminders, and schedule changes.
Source and method
Source:
Anolla anonymized usage data.
Method:
Active management accounts in which the automated email or SMS notification add-on is enabled are counted.
Last updated:

Independently completed initial setup

85%
The percentage of new users who completed their online account setup independently, without additional training or support.
Source and method
Source:
Anolla anonymized usage data.
Method:
Completion of the account, schedule, service, and initial booking flow setup steps by new users is verified.
Last updated:

Active accounts using advanced features

41.2%
The percentage of active accounts using at least one advanced feature to extend or automate appointment scheduling workflows for healthcare providers.
Source and method
Source:
Anolla anonymized usage data.
Method:
Active accounts with at least one enabled add-on feature are compared with all active accounts.
Last updated:

Anolla ratings on Capterra

Alongside Anolla’s anonymized usage data, the independent software marketplace Capterra collects verified user ratings for Anolla. These reviews show how customers rate the healthcare scheduling software in everyday use.

★★★★★
5.0/5

Ease of use

★★★★★
5.0/5

Features and functionality

★★★★★
4.7/5

Value for money

Ratings are based on user reviews from the independent software portal Capterra.

Frequently asked questions

Find answers to common questions about Anolla's healthcare scheduling software so you can choose the right solution and get started with confidence.

  • keyboard_arrow_downHow is Anolla different from standard healthcare booking software?
    Many healthcare scheduling systems focus only on selecting appointment times and organizing calendars. Anolla is AI-powered healthcare scheduling software that brings appointment management, patient and client CRM, workflow automation, flexible pricing, and online payments into one place. It supports both hourly and multi-day bookings, works online and through mobile apps, is available worldwide, and offers multilingual access. Its flexible setup makes it suitable for independent healthcare providers, clinics, and larger organizations.
  • keyboard_arrow_downDoes Anolla support hourly and multi-day healthcare visit bookings at the same time?
    Yes. This flexibility is one of Anolla’s key advantages for healthcare providers. Unlike many patient booking systems, Anolla does not restrict a clinic to a single scheduling model. The platform can manage hourly appointments, procedures and diagnostic tests alongside multi-day treatment programs, inpatient care and rehabilitation packages. It also supports consultations, surgeries, diagnostic services and therapy sessions of varying lengths. All services can run concurrently under one healthcare organization account, with every patient booking consolidated into a central clinic schedule. Anolla is well suited to hybrid care models, including specialist practices, operating units, day surgery centers, rehabilitation facilities, aesthetic clinics and telehealth services.
  • keyboard_arrow_downHow does the Anolla AI assistant reduce a healthcare reception’s administrative workload and human errors?
    Anolla's automated AI support assistant is available 24/7 and can resolve many chat support enquiries without manual intervention. Automated communication reduces repetitive administrative work, helps prevent human error, and gives medical staff more time to improve patient services.
  • keyboard_arrow_downHow does Anolla’s dynamic pricing module help healthcare providers offer optimized prices to patients?
    Anolla’s dynamic pricing module automates pricing for self-pay appointments at clinics, private practices and diagnostic centers. Healthcare providers can define rules that adjust the price of specialist consultations, diagnostic packages, aesthetic procedures or rehabilitation sessions based on the time of day, day of the week, season, doctor availability or patient group. Price changes are applied automatically according to the organization’s predefined business rules. Lower prices can help fill periods with less demand and reduce unused appointment slots, while higher-demand periods can be priced to improve clinic revenue. This approach helps increase appointment occupancy, treatment room utilization and overall profitability.
  • keyboard_arrow_downIs Anolla suitable both for an individual medical practice and for a multi-location healthcare network?
    Yes. Anolla is designed to scale for healthcare organizations of any size. An independent specialist, family doctor or therapy practice can start with a capable free plan covering essential online booking and patient management needs. Healthcare networks operating multiple clinics, branches or hospital facilities benefit from centralized service and schedule management. The platform supports unlimited locations, doctors, nurses, therapists, reception staff and administrators. Flexible role-based and location-based access controls let organizations determine which professionals and departments can access specific patient, appointment and care plan information in line with their privacy and security policies.
  • keyboard_arrow_downWhich healthcare tools and systems does Anolla integrate with?
    Anolla uses an API-first architecture and supports key integrations across the healthcare ecosystem. A direct Stripe integration enables online patient payments and appointment fee collection. Clinics can connect Google Analytics, Google Tag Manager and Meta Pixel to measure the patient journey from their website to a completed booking. Anonymized raw data can also be exported to business intelligence and machine learning tools for analyzing appointment demand, doctor schedules and clinic utilization. Anolla’s API can connect the healthcare scheduling software with hospital information systems, electronic medical records, electronic health records, laboratory information systems, billing platforms and other clinical solutions.
  • keyboard_arrow_downWhat does the free package include and what do the paid healthcare features add?
    Anolla's free plan includes the essential tools a smaller healthcare provider needs to launch online appointment booking and manage a digital front desk. It includes patient self-scheduling, appointment management, basic automated reminders, and simple patient profile management, making it ideal for an independent doctor, therapist, or small clinic. Paid features add unlimited automation for complex care pathways, advanced integrations with health information systems and payment platforms, multi-department management, detailed reporting, and patient retention tools for follow-up visits, recurring appointments, and preventive health campaigns.
  • keyboard_arrow_downHow does Anolla’s usage-based pricing reduce business risk for healthcare providers?
    Anolla’s usage-based pricing model helps healthcare organizations, clinics and private practices reduce financial risk. Providers do not have to carry high fixed monthly costs when appointment or patient volumes decline because of seasonal demand or economic fluctuations. Platform costs scale with actual booking volume and usage. This model is particularly suitable for seasonal healthcare services, aesthetic clinics, rehabilitation centers and diagnostic practices with variable demand. Clinics can keep costs under control while maintaining a professional digital front desk and an efficient healthcare booking system.
  • keyboard_arrow_downHow quickly can I start using Anolla healthcare booking software?
    Implementation is quick, and the initial setup takes only a few minutes. A context-aware AI assistant is available 24/7 to guide users through each step, allowing most healthcare providers to configure their account independently and start using the healthcare scheduling app without a lengthy onboarding process.
  • keyboard_arrow_downWhat makes Anolla's healthcare platform a future-proof solution for clinics and hospitals?
    Anolla is built as a future-ready solution for healthcare providers, with an extensible modular architecture. Its cloud infrastructure and AI capabilities evolve continuously by learning from appointment demand, booking behavior and care journey patterns. Unlike static clinic software, Anolla is built around a powerful API that makes it easier to add new medical integrations and workflows. The modular platform can also support healthcare IoT applications, including access control for consultation rooms, medical equipment and device rental management, and sensors for monitoring waiting area occupancy and room utilization. This architecture allows new medical technologies and digital services to be integrated over time, helping clinics keep their appointment scheduling, digital front desk and patient management capabilities up to date.

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