Healthcare scheduling software

Healthcare scheduling software

Try it for free: an AI-powered healthcare platform that sets up in minutes, connects to your existing clinic system (EMR/EHR) and supports flexible growth from small practices to hospital networks.

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All-in-one software

Create a digital appointment management solution tailored exactly to your healthcare facility – a modular healthcare platform with extensive configuration and integration options, ready to scale with growing patient volumes and evolving AI support.

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    Add-on modules

    Extend your healthcare booking software functionality in real time – activate 20+ specialized healthcare modules with one click (e.g. repeat prescription management, telemedicine video consultations, digital registration, waiting lists) and reduce front-desk and practice admin workload by up to 41.2%¹ (Capterra Features & Functionality 5/5).
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    Scalable data management

    Add unlimited clinic locations, care team members, specialties, examination packages and patients, and manage all appointment logistics from a single centralized healthcare platform up to 33.1%¹ more efficiently.
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    IoT Ecosystem

    An automation engine that connects a clinic’s digital workflows with the physical infrastructure (e.g. smart access systems, waiting room call systems, lighting automation, HVAC and medical equipment bookings), enabling 24/7 self-service registration, smooth patient flow management and 10–30% energy savings.

24/7 Sales Agent

Get a 24/7 virtual healthcare reception environment that matches doctors’, nurses’, therapists’ and diagnostic units’ availability and medical services with the right patients in real time – for online bookings, submitting consultation requests and inquiries about individual treatment plans.

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    Service marketplace

    Let potential patients discover your clinic’s consultations, diagnostics and therapies through a healthcare marketplace – increase your visibility by up to 16.9%¹ without additional marketing, especially for specialist centers and health clinics that are only beginning in digital channels.
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    Quotes and orders

    Accept profitable diagnostic, surgical and treatment plan orders and respond to medical price inquiries with targeted proposals – this way you capture every valuable case, fill open operating slots and expand your clinic’s patient base.
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    Interactive Business Profile

    Bring all digital services of a clinic or health center together into an interactive profile. This profile serves as an integrated healthcare service environment where patients can 24/7 book appointments, register for examinations, pay medical bills, submit repeat-prescription and price inquiries and modify their bookings.

24/7 Contextual AI support

Use a healthcare-specialised, well-trained AI assistant deeply integrated with reception workflows to resolve up to 79.3%¹ of patients’ repetitive real-time questions 24/7 (appointment times, preparation instructions, booking changes) in 25 languages and to offer personalised recommendations aligned with each patient’s medical history and the clinic’s services.

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    Contextual AI Assistant

    The contextual healthcare AI assistant resolves in real time up to 79.3%¹ of repetitive patient inquiries and up to 52.4%¹ of first-line IT support questions by analyzing what is happening in the booking view of the clinic, reception or department currently opened and providing personalized support aligned with the patient’s specific medical record and history.
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    Automated customer communication

    Automated patient communication sends visit- and treatment-plan-based personalised notifications to the right patient at the right moment (in 25 languages) – ease the workload of reception and clinic coordinators by up to 39.3%¹ and manage all patient communication in a single healthcare booking system with full documentation.
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    24/7 Customer Support

    Your patients have 24/7 access to healthcare AI chat support in 25+ languages – the solution follows your clinic’s care guidelines and reception rules, guides them through appointment booking and preparation for procedures, and reduces manual phone communication by up to 59.3%¹.

Trusted Platform

A renowned all-in-one healthcare booking platform preferred by hundreds of specialist clinics, family practices, dental offices, and private medical centers. Replace fragmented calendars, phone lines, and various reminder apps with a single, unified healthcare booking system and provide patients with secure and equal access to medical services.

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    Easy to Use

    Ease of use 5/5 – intuitive scheduling and appointment management, 24/7 multilingual guided support and easy integration with care pathway and billing systems have reduced training time for reception and clinic staff by 60% and enabled 9 out of 10 healthcare workers to learn the main booking functions in under 30 minutes¹ (Capterra rating).
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    Unrivaled Value Proposition

    Anolla healthcare booking software is a cost-effective and reliable investment in your clinic’s digital development. Its financial value rating is 4.7/5¹ and its functionality and reliability rating is 5/5¹ on Capterra. Flexible usage-based pricing means you only pay according to actual appointments and booking volumes – there are no hidden licence fees and the risks related to seasonal fluctuations in visits are mitigated.
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    Real‑Time Support

    Real-time clinic support solution: A 24/7 context-aware healthcare AI agent that resolves up to 79.3%¹ of tickets and patient inquiries, combined with automation integrations, has raised the support satisfaction score for clinics, hospitals, and private practices to 4.7/5¹.
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    Security and Compliance

    Security of health data and regulatory compliance – encryption of medical data, 24/7 information security monitoring and cloud-based backups protect clinic and patient data 90–95% more effectively than local servers. The platform complies with GDPR and healthcare data handling requirements, significantly reducing privacy and regulatory risks.

Customer Experience

An overall rating of 4.8/5¹ and 99.96%¹ uptime confirm the reliability of the healthcare booking software in polyclinics, dental practices, therapy centres and private hospitals alike. Real experience stories from clinics show measurable gains in revenue, cash flow and efficiency thanks to lower no-show rates, better schedule occupancy and a smoother patient journey – join healthcare providers who do not compromise on quality of care or patient experience.

Customer Success 360°

Turn reception and patient support into a strategic partner in your clinic’s growth – in healthcare, Customer Success 360° combines 24/7 context-aware support, visit and treatment planning analytics and dynamic patient forms to anticipate patient needs, increase appointment completion rates, satisfaction and long-term treatment loyalty.

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    360° Personalization

    360° personalization tailors appointment time ranges, doctor and specialist recommendations and service packages in real time for every patient based on their medical history, insurance coverage and preferences – smart follow-up visit suggestions, quickly selectable diagnostic packages and 24/7 chat support create a smooth one-click patient experience on both mobile and desktop.
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    Customer Management

    The patient management (medical CRM) module consolidates all patient information – contact details, health data, visit history, referrals and treatment preferences – into a single, real-time database, enabling clinics to create dynamic patient groups, add detailed anamnesis and medication notes, personalize patient communication, and strategically build long-term treatment loyalty across the entire healthcare organization.
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    Link Manager

    Create and share dedicated appointment and examination booking links and QR codes – every hospital or clinic website button, patient portal, e-registration link, email, or printed leaflet becomes a direct path to booking a doctor’s appointment, nurse visit, vaccination, diagnostic examination, or rehabilitation service.
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    Online payments

    Secure online prepayments for healthcare services allow you to charge visit, procedure or examination fees before the appointment – integrated payment solutions confirm the booking only after a successful prepayment, reducing lost clinical revenue from no-shows and optimizing front desk workload and care planning.
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    Automated Waitlist

    The automated waitlist fills open doctor, dental, physiotherapy, diagnostics and vaccination appointments around the clock – the system notifies patients in real time about cancelled or rescheduled slots, increasing schedule utilization, reducing queues and significantly improving the use of treatment capacity.
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    Translation Management

    Offer every patient an automatically native-language digital registration and healthcare booking experience in more than 25 languages – appointment descriptions, examination packages, preparation instructions, consent forms, and the self-service patient portal interface are localized instantly, breaking language barriers, supporting international and expatriate patients, and increasing the volume of cross-border healthcare services.

Customer Loyalty Analytics

Patient loyalty analytics shows in real time which patient groups, family doctor lists, specialist practices or types of in-clinic services (e.g. dentistry, gynecology, physiotherapy, diagnostics) are most valuable to you and which healthcare services they prefer as repeat visits – enabling you to design targeted recalls, preventive health check programs, personalized health packages and to optimize appointment schedules, occupancy and treatment revenue.

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    Memberships

    Create multi-tier health programs and patient membership solutions – automate preventive health check packages, chronic disease monitoring programs, occupational health contract packages and family health plans, offering each level exclusive discounts on consultations, diagnostic packages, vaccinations and rehabilitation; even a small, roughly 5% increase in patient retention can raise a healthcare provider’s profitability by several tens of percent.
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    Passes and Tickets

    Prepaid health packages, visit cards and procedure-based passes ensure stable cash flow and repeat visits – automatic tracking of appointments, sessions and treatment courses reduces front desk manual work and error risk, simplifying treatment plan management for dental clinics, physiotherapy, spa medicine, cosmetic surgery and diagnostic centers alike.
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    Recurring Subscriptions

    Recurring subscriptions create automatically renewing monthly health and monitoring programs – for example regular GP or specialist check-ups, chronic disease monitoring plans, mental health counseling packages or rehabilitation series – ensuring a predictable monthly revenue stream for the clinic and a continuous, consistent care journey for the patient.
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    Email Campaigns

    Send targeted healthcare email campaigns to specific patient groups – export dynamic segmentations (e.g. chronic patients, risk groups, unvaccinated children, occupational health clients or people interested in preventive check-ups) to your marketing and information channels with one click and measure precisely how health reminders, screening invitations and prevention campaigns affect the number of bookings and appointment utilization.

Booking Management

Manage all doctor appointments, nurse outpatient visits, dental procedures, diagnostic exams, surgery times, telemedicine video consultations, reminders and clinic activity logs from a single healthcare “mission-control” screen – support individual, family and group visits as well as occupational health checks, reduce manual tasks at reception and gain real-time visibility into schedule load, resource utilisation and clinical workflows.

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    Group Bookings

    Automated group appointment booking – set precise participant limits for health education classes, therapy groups and group procedures, and manage real-time patient lists, including recurring group treatment sessions and consultations.
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    Multi-Resource Booking

    Set up multi-resource booking for healthcare – allow patients to reserve several treatment rooms, diagnostic devices, specialists and procedure slots in a single transaction, ideal for managing complex examination packages, surgeries and combined care pathways.
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    Hourly and Daily Services

    Manage all healthcare services – from short appointments to multi-day treatment courses, rehabilitation and inpatient care packages – in a single healthcare booking software that adapts to your clinic, health center or hospital operations.
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    Variable-Duration Services

    Alongside fixed-length appointments, offer variable-duration healthcare services – patients can choose the length of their visit, therapy or counselling session themselves, which increases appointment occupancy and improves the flexibility of the care pathway.
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    Flexible Booking Rules

    Your healthcare facility rules in one system – define appointment booking time limits, cancellation and confirmation policies, follow-up and check-up windows, and manage a colour-coded calendar for doctors and procedures in day, week or month view.

Schedule Management

Consolidate doctors’ appointment times, procedure schedules, treatment resources, and clinic locations into a single operations center – role-based access, real-time updates, and automatic synchronization ensure an accurate schedule and reduce double bookings and planning errors by up to 68.5%.

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    Schedules

    Healthcare schedules synchronize the availability of doctors, nurses, procedure rooms and diagnostic equipment with the online calendar – set regular consultation hours and exceptions (on-call shifts, vacations, conferences) with a couple of clicks, and the booking calendar updates automatically.
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    Time Blocking

    Flexible time blocking in healthcare – create single or recurring blocks for doctors’ offices, operating rooms, ultrasound and X-ray machines or specific specialists, using precise time, date and weekday filters to manage appointment and procedure availability exactly according to treatment plans.
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    Resource Management

    Manage limited healthcare resources efficiently – link procedure rooms, operating theatres, diagnostic equipment and specialists’ time to specific examinations, surgeries and treatment packages, avoiding double bookings and increasing the clinic’s throughput, efficiency and profitability.
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    Access Management

    Configure access for doctors, nurses, reception staff and administrators to the client registry, bookings, treatments and locations, and customise automatic reminders and notifications – each user can only view and modify the health data allowed to them, ensuring a secure and compliant workflow.

Mobile-first software

Truly mobile-first healthcare booking software – a user-friendly interface for doctors and front-desk staff, cloud-based synchronization and instant app notifications for patients and personnel ensure smooth online booking, appointment management and up-to-date information on every device.

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    Cloud-based access

    Cloud-based healthcare booking software provides secure access to patient data and appointment management from any device and location with 99.96%¹ reliability – all appointment plans, examination schedules and care pathways are synchronised automatically in real time.
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    Cross-platform ecosystem

    The healthcare facility booking environment functions as a unified cross-platform ecosystem from Mac/PC workstations to iOS and Android tablets and smartphones – start updating the appointment schedule in the doctor’s office and continue the same process smoothly at reception or from a home office.
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    Admin app

    With the healthcare management app you can experience truly mobile-friendly clinic administration – the iOS and Android application offers 100% of the web version’s functionality, instant push notifications and the ability to manage appointments, staff schedules and diagnostic resources from anywhere.
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    Client app

    The patient app (iOS, Android, web) makes booking healthcare services easy and convenient – patients get a quick overview of doctor appointments, availability of examinations and treatment plans, can make bookings in a few clicks and receive instant notifications about changes and confirmations.
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    Instant app notifications

    Real-time app notifications give the clinic and reception an instant overview of all patient activity – new appointment and examination bookings, e-consultation requests, cancellations and secure messages in both browser and the mobile app.

Personalized automated notifications

Configure healthcare-focused automated notifications based on the booked service (doctor’s visit, examination, procedure), location (clinic, hospital, branch) and channel (email/SMS) – personalized messages reach the right patients at the right time, preserving your healthcare provider’s brand voice and strengthening personal communication.

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    Automated confirmations

    An automated confirmation flow gives confidence to both patients and the care team – every doctor’s appointment, examination or procedure booking, change or cancellation is immediately confirmed by email and SMS, reducing confusion and double bookings.
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    Reminders

    A smart reminder system reduces no-shows in healthcare by up to 14.9%¹ – automated SMS and email reminders before a doctor’s appointment, examination or procedure help patients arrive on time (SMS is delivered quickly and reliably even without an internet connection).
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    Automatic feedback collection

    Automatic feedback collection is triggered after every actual patient experience – following a consultation, examination or procedure, patients are asked for ratings (on a 5★ scale) and comments, so the clinic can make data-driven decisions to improve service quality, physician performance and the care pathway.

Dynamic pricing

A flexible pricing module allows you to automate healthcare service prices according to time of day, season, patient group (e.g. insured, private, corporate) and resources (doctors, equipment, procedure rooms) – one of the market’s most powerful solutions for creating campaigns, special prices for preventive health checks, VIP packages and event-based discounts, maximising clinic revenue.

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    Time-based special pricing

    Create automatic special prices for healthcare services based on service duration, date, time, day of the week, treatment or examination package, and patient membership—optimizing clinic revenue, balancing appointment load, and shifting demand from peak hours to quieter times more effectively.
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    Resource-based pricing

    Resource-based pricing in healthcare – set consultation fees and durations according to the doctor’s expertise, medical specialty, examination complexity and appointment time, so that each medical service fairly reflects its value and demand.
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    Discounted rates

    One-click discounts for healthcare services – clearly highlight promotional prices for health checks, vaccinations and preventive screenings in the patient portal, together with a crossed-out regular price, to encourage patients to book especially for open and strategically important appointment times.

Data-driven analytics

Manage your clinic or health center operations in a data-driven way – track in real time appointment occupancy, the most popular specialties and repeat bookings, connect e-registration data to Google Analytics, GTM and Pixels, and export raw data to BI/ML tools to optimize appointment schedules, pricing and the patient journey.

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    Real-time statistics

    Real-time statistics for healthcare management – an interactive dashboard instantly displays the number of appointments, cancellation rate, occupancy by specialty, flow of new patients and volume of telemedicine consultations, enabling the clinic manager to make rapid data-driven decisions.
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    Web analytics integrations

    Web analytics integration for healthcare booking environments – connect booked appointments, pre-fill abandonments and repeat bookings in your digital registration system with Google Analytics, Google Tag Manager and Meta Pixel to understand patient behaviour and improve the usability of patient portals.
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    BI & AI readiness

    BI and AI readiness for healthcare data – export anonymized booking and visit statistics to Excel, Google Sheets, or directly into BI and AI platforms to build in-depth analyses, forecast appointment load, plan doctor and nurse schedules, and reduce waiting times.

Questions and answers: Anolla software

Frequently asked questions about Anolla healthcare booking software – clear answers for private clinics, dental centers, family doctors and other healthcare providers to help you make an informed decision about adopting a digital registration system and confidently start managing online appointments.

  • keyboard_arrow_downHow is Anolla different from standard healthcare booking software?
    Standard doctor’s office or clinic calendars only support appointment scheduling. Anolla is a comprehensive all-in-one revenue-optimizing platform for managing healthcare visits and care pathways. The solution combines online booking, patient management (medical CRM), digital reception and automated communication. Unlike static treatment calendars, Anolla uses AI-based workflow orchestration. Anolla supports flexible pricing for private visits, specialist services and diagnostic packages. The platform allows you to manage hourly appointments alongside multi-day treatment cycles and rehabilitation packages. All booked visits, procedures and examinations are consolidated into a single healthcare calendar suitable for private clinics, hospitals, primary care centers and rehabilitation facilities.
  • keyboard_arrow_downDoes Anolla support hourly and multi-day healthcare visit bookings at the same time?
    Yes, this is one of Anolla’s main competitive advantages in the healthcare sector. Unlike many patient booking systems, Anolla does not force a clinic to adopt only one scheduling model. The platform supports hourly appointments, procedures and examinations alongside day-based treatment courses, inpatient episodes and rehabilitation packages. You can also manage variable-length consultations, operations, diagnostic services and therapy sessions. All healthcare services operate in parallel under a single provider account, and all patient bookings are consolidated into one central clinic schedule. Anolla is a perfect match for hybrid care models such as specialist practices, operating suites, day surgery, rehabilitation centers, cosmetic clinics and telemedicine services.
  • keyboard_arrow_downHow does the Anolla AI assistant reduce a healthcare reception’s administrative workload and human errors?
    Anolla’s automated patient-support AI assistant operates 24/7 as an extension of your digital registration system. The virtual assistant independently handles most recurring booking requests, visit rescheduling and cancellation inquiries, as well as questions about available services. It can automatically resolve up to 79.3%¹ of standard patient inquiries and up to 52.4%¹ of first-line technical support for healthcare staff. This happens without direct involvement from registration staff or nurses. Automated patient communication reduces phone traffic, email volume and manual data entry by up to 39.3%¹. The result is a lower administrative burden for reception, fewer double bookings and human errors in scheduling treatment plans.
  • keyboard_arrow_downHow does Anolla’s dynamic pricing module help healthcare providers offer optimized prices to patients?
    Anolla's dynamic pricing module automates the pricing strategy for paid appointments in clinics, private practices, and diagnostic centers. The healthcare provider can create rules that change the prices of specialist consultations, diagnostic packages, cosmetic procedures, or rehabilitation sessions based on time of day, day of the week, season, physician workload, or specific patient group. All price changes are applied automatically in line with the healthcare facility's predefined business rules. The system helps fill low-demand time slots with more attractive prices, reducing cancellations and empty appointment times. During peak hours and high-demand periods, the solution enables the clinic to maximize revenue and increase total turnover from medical services. The goal of this strategy is to improve appointment utilization, practice efficiency, and the overall profitability of the healthcare organization.
  • keyboard_arrow_downIs Anolla suitable both for an individual medical practice and for a multi-location healthcare network?
    Yes, the Anolla platform is designed to scale for healthcare providers of any size. A solo specialist, family doctor or therapist practice can start with a powerful free plan that covers core online booking and patient management needs. Healthcare networks with multiple clinics, branches or hospital wings benefit from centralized care service management. The platform lets you add unlimited clinic locations, doctors, nurses, therapists, front-desk staff and administrators. The system provides flexible role- and location-based access control (RBAC), allowing you to precisely define which professionals and departments can access specific patient records, appointments and treatment plans in line with healthcare privacy and security requirements.
  • keyboard_arrow_downWhich healthcare tools and systems does Anolla integrate with?
    Anolla is built on an API-first architecture and supports key integrations in the healthcare ecosystem. For patient online payments and visit fees there is a direct integration with Stripe payment solutions. Healthcare providers can use analytics integrations such as Google Analytics, Google Tag Manager and Meta Pixel to measure the patient journey from the website through to the booked appointment. The platform allows anonymised raw data to be exported to BI and machine learning tools to analyse visit workload, doctor schedules and clinic occupancy. In addition, Anolla includes a powerful API that enables integration with hospital information systems (HIS), electronic medical records (EMR/EHR), laboratory information systems, billing platforms and other medical and clinic solutions.
  • keyboard_arrow_downWhat does the free package include and what do the paid healthcare features add?
    Anolla’s free plan includes all the essential tools to start a digital reception and online appointment booking in a smaller healthcare facility. The package covers patient self-booking, appointment slot management, basic automatic reminders and simple patient profile management, making it ideal for solo doctors, therapists or small clinics. Paid features add unlimited automation for complex care pathways, advanced integrations with health information systems and payment platforms, multi-department management, detailed reporting and patient loyalty modules with automated follow-up visits, repeat bookings and preventive health campaigns.
  • keyboard_arrow_downHow does Anolla’s usage-based pricing reduce business risk for healthcare providers?
    Anolla’s usage-based pricing model is designed to reduce the business risks of healthcare providers, clinics, and private practices. Medical institutions do not have to pay high fixed monthly fees during periods when the number of appointments or patients is lower, for example due to seasonal demand or economic fluctuations. Platform costs always scale proportionally with the real booking volume and actual usage. This model is particularly suitable for seasonal health services, aesthetic clinics, rehabilitation centers, and diagnostic practices where demand fluctuates. This allows a clinic to keep costs under control while maintaining a professional digital front desk and efficient booking solution.
  • keyboard_arrow_downHow quickly can I start using Anolla healthcare booking software?
    Getting started with Anolla typically takes only a few minutes, and a 24/7 context-aware AI assistant guides the entire setup of your healthcare facility. You are led step by step through configuring specialists, appointment groups, treatment resources, and clinic schedules. The platform’s ease of use is rated 5/5 on Capterra¹, and nine out of ten medical team members master the system’s core functions – appointment booking, calendar management, and patient reminders – in under 30 minutes¹, enabling a fast rollout without adding extra workload to the IT department.
  • keyboard_arrow_downWhat makes Anolla's healthcare platform a future-proof solution for clinics and hospitals?
    Anolla is a future-proof solution for the healthcare sector thanks to its extensible modular architecture. The platform evolves continuously via its cloud-based infrastructure and artificial intelligence, learning from workload patterns, booking behavior, and care pathways. Unlike static clinic systems, Anolla is built around a powerful API that makes it easy to add new medical integrations and workflows. The extensible modular platform also supports a healthcare IoT ecosystem, including door access for examination rooms, equipment and device rental management, and sensors to monitor occupancy in waiting areas and room usage. This architecture allows continuous integration of the latest medical technologies and digital services, ensuring that your clinic’s booking software, e-registration, and patient management stay at the top of the market.

¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.

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