Pet booking software

Pet booking software

Try for free: an AI-powered pet services booking platform that sets up in minutes, unifies your veterinary clinic, grooming, training, and boarding schedules into a single calendar, and provides smart integrations and growth potential for your pet services business.

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All-in-one software

Create exactly the pet appointment booking software your veterinary clinic, grooming salon, training center, or pet hotel really needs – a modular solution with a wide range of settings, payment solutions, client management, and clinic system integrations, ready to scale with AI support.

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    Add-on modules

    Extend your pet services platform in real time – activate 20+ ready-made add-on modules with one click (e.g. vaccination tracking, kennel management, pet health card, recurring bookings) and reduce admin and phone workload by up to 41.2%¹ (Capterra Features & Functionality 5/5).
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    Scalable data management

    Add unlimited veterinary clinics, grooming salons, training groups, pet hotels, veterinarians, groomers, dog trainers and pets, and manage all schedules, kennel spaces and treatment plans from a single central pet management platform 33.1%¹ more efficiently.
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    IoT Ecosystem

    An automation engine that connects pet booking software with the physical environment of the veterinary clinic and pet hotel (e.g. self-service access to the pet hotel, security doors, smart lighting, HVAC and cage or room occupancy sensors) – enabling 24/7 self-service check-in and check-out, autonomous operation and 10–30% energy savings.

24/7 Sales Agent

Get a 24/7 online sales environment for pet services that matches, in real time, your veterinary appointments, grooming services, training sessions and pet boarding availability with the right pet owners – for online bookings, package offers or special care requests.

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    Service marketplace

    Let new pet owners discover your veterinary clinic, grooming salon, dog school or pet hotel services via a pet booking software marketplace – increasing visibility by up to 16.9%¹ without additional advertising, especially for businesses that are just starting out online and on social media.
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    Quotes and orders

    Accept profitable pet service orders and respond personally to quote requests (for example surgery packages, long-term pet hotel stays, behaviour therapy or grooming care packages) – this way you capture every valuable booking and grow the revenue and client base of your veterinary clinic or pet salon.
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    Interactive Business Profile

    Bring your entire pet services business – veterinary clinic, grooming salon, training centre or pet hotel – together on a single interactive business profile. This profile is a comprehensive pet services environment where pet owners can book appointments, grooming and boarding 24/7, pay invoices, request quotes and manage their pets’ health and care history.

24/7 Contextual AI support

Use a well-trained and deeply integrated AI assistant that understands pet-booking software, veterinary clinic processes and grooming-salon workflows, and 24/7 resolves up to 79.3%¹ of customer and technical inquiries in real time in 25 languages, providing pet owners with personalized booking and care recommendations.

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    Contextual AI Assistant

    A context-aware AI assistant helps your veterinary clinic, grooming salon or pet hotel handle in real time up to 79.3%¹ of repetitive booking and care inquiries, and up to 52.4%¹ of first-level “What does my pet need?” technical questions, by analysing active pet bookings, loyalty card data and the animal’s health information, and by offering personalised solutions for every pet and owner.
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    Automated customer communication

    Automated communication with pet owners sends booking and care notifications, vaccination and deworming reminders, pet hotel check-in and check-out information, and grooming confirmation and aftercare messages to the right owner at the right time (in 25 languages) – reduce front desk phone and email work by up to 39.3%¹ and manage all pet-related communication in Anola’s pet booking software with clear documentation.
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    24/7 Customer Support

    Pet owners using your services have 24/7 access to smart AI chat support in 25+ languages that understands the rules of your clinic, grooming salon, walking and boarding services, guides owners on how to act in special situations (e.g. after a procedure), and supports them with new bookings, cancellations or time changes – all while reducing the need for manual intervention by your reception and front-desk team by up to 59.3%¹.

Trusted Platform

Anolla is a recognized all-in-one pet booking platform trusted by hundreds of top-tier veterinary clinics, grooming chains, walking and boarding services, and pet hotels. Replace fragmented calendar apps, the phone-and-Excel chaos, and separate notification tools with a single end-to-end pet booking solution and offer pet owners a smooth, reliable, and professional service experience.

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    Easy to Use

    Anolla’s pet booking software has an ease-of-use rating of 5/5 – the intuitive appointment and clinic calendar, grooming schedule, pet hotel occupancy views and walking service routes, combined with 24/7 multilingual guided support, have reduced staff training time by an average of 60% and enabled 9 out of 10 veterinary assistants, groomers or administrators to learn the core booking and client management functions in under 30 minutes¹ (Capterra rating).
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    Unrivaled Value Proposition

    Anolla pet services booking software is a profitable and reliable investment for your clinic, grooming salon, or pet hotel. Its value for money rating is 4.7/5¹ and its functionality and reliability rating is 5/5¹ on Capterra. Usage-based pricing means you pay only for the actual booking volumes and features you use – there are no hidden fees, the risk of low seasons (e.g. summer or post-holiday periods) is mitigated, and every additional booking increases your profitability rather than your cost base.
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    Real‑Time Support

    Real-time support for your pet centre: 24/7 context-aware AI support that understands your clinic, grooming centre and pet hotel processes independently resolves up to 79.3%¹ of booking, schedule change and FAQ tickets and is integrated with your existing communication channels and payment solutions, raising customer support satisfaction to 4.7/5¹.
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    Security and Compliance

    Anolla’s pet appointment software ensures data security and compliance for your clinics, salons and pet hotels – encryption of medical pet records, client cards, booking history and payment information, 24/7 monitoring and cloud-based backups protect pet and client data 90–95% more effectively than on-premise servers. The platform is GDPR-compliant, reducing legal risks and allowing you to focus on animal welfare and growing your business.

Customer Experience

Anolla’s pet-care booking software rating of 4.8/5¹ and 99.96%¹ uptime prove the platform’s reliability even in peak season when clinics, grooming salons and pet hotels are fully booked. Real success stories from veterinary clinics and pet-care chains show measurable growth in revenue and efficiency – more repeat bookings, higher revenue per client account and a lower risk of overbooking. Join leading players in the pet-care industry who do not settle for an average customer experience.

Customer Success 360°

Turn pet owner service into a strategic partnership – the Customer Success 360° solution for pet businesses combines 24/7 context-aware support, detailed booking and repeat visit analytics, treatment plan and care visit tracking and dynamic client portal views to anticipate pets’ needs, increase owner satisfaction and loyalty and grow the rate of repeat bookings.

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    360° Personalization

    360° personalization tailors the booking journey in real time for every pet and owner based on their history, health data, and preferences – intelligent suggestions (e.g., recommended next vaccination, grooming package, or boarding period), quick shortcuts for recurring services, and 24/7 chat support ensure that pet care appointments can be found, confirmed, and managed with one click on both mobile and desktop.
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    Customer Management

    Pet owner management (CRM) consolidates every dog’s, cat’s or exotic pet’s profile with owner contacts, health information, vaccinations and booking history into a single real-time database – create dynamic animal and owner groups, add notes about behaviour and special needs, personalize communication and strategically grow your regular customer base and repeat bookings.
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    Link Manager

    Create and share dedicated online booking links and QR codes for every pet service – every dog grooming offer, cat hotel page, veterinary clinic campaign, dog school training plan or Instagram bio link becomes a direct path to booking dog or cat care.
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    Online payments

    Secure prepayments for pet services – integrated online payments confirm dog washing, grooming, vet appointments, dog school training or pet hotel bookings only after a successful prepayment, reducing lost income from no-shows and cancellations at critical times.
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    Automated Waitlist

    The automated waitlist fills open care and appointment times around the clock: the pet booking software instantly alerts dog and cat owners whenever a grooming slot, vet appointment, training group place or pet hotel kennel becomes available, significantly increasing kennel, clinic and salon occupancy.
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    Translation Management

    Offer every pet owner a native-language online booking experience in 25+ languages – descriptions of dog centers, veterinary clinics, grooming and hotel services, as well as the booking interface, are localized instantly, breaking language barriers and increasing bookings from international, expatriate and tourist pet owners.

Customer Loyalty Analytics

Pet owner loyalty analytics shows in real time who your most profitable repeat dog and cat owners are, and which grooming packages, vet visits, training sessions or boarding options they prefer – enabling you to offer them personalized packages, seasonal care programs and dynamic pricing to maximize occupancy and revenue.

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    Memberships

    Create multi-tier pet loyalty and care programs – automate dog and cat client membership levels, offering exclusive discounts at each tier for grooming, vaccinations, regular check-ups, dog daycare, and pet hotel stays; even a 5%¹ increase in pet owner retention can boost the profit of a veterinary clinic, grooming salon, or pet hotel by 25–95%¹.
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    Passes and Tickets

    Prepaid care passes and punch cards for dog washing, grooming, training, day care or cat hotel stays provide steady revenue and repeat visits – automatic tracking of usage and visits reduces the time spent managing pet services to almost zero.
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    Recurring Subscriptions

    Recurring subscriptions create automatically renewing monthly or seasonal care packages – for example a regular dog grooming package, monthly parasite control, recurring daycare, or a monthly pet hotel fee – ensuring stable, predictable revenue and consistent pet care.
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    Email Campaigns

    Send targeted email campaigns to exactly the right pet owner segments – export dynamic groups of dog, cat or exotic pet owners to your email marketing platform with a single click and achieve measurably better results for vaccination campaigns, seasonal grooming offers, training courses and pet hotel promotions.

Booking Management

Manage all pet bookings, grooming appointments, veterinary visits, dog training sessions, pet hotel stays, reminders and activity logs from a single booking hub – easily handle both individual dog and cat appointments and group classes, reduce phone calls and manual calendar work, and gain a complete overview of the workload and seasonality of your pet services.

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    Group Bookings

    Automated group bookings for pet training, washing and grooming – set participant limits for each dog training group, cat playtime session or puppy course, manage real-time lists, and create recurring group classes and services to ensure stable occupancy.
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    Multi-Resource Booking

    Simultaneous booking of multiple pets and services – let clients book several pets, grooming booths, training fields, spa baths, transport or walking packages in a single transaction, ideal for bundle deals, multi-pet care and organizing larger pet events.
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    Hourly and Daily Services

    Manage all pet services from one place – minute-based nail clipping and quick grooming, hourly dog walking and training, and day-based pet hotel stays, day care and spa packages on a single platform that adapts to your veterinary clinic, salon or pet care business model.
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    Variable-Duration Services

    Create variable-duration pet services – let the client choose the length of walks, training sessions, grooming appointments or spa combinations, providing flexible pet care plans and increasing occupancy of grooming rooms and training areas.
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    Flexible Booking Rules

    Your pet center, your booking rules – set advance booking limits for grooming, training, and boarding, define cancellation and confirmation policies, deposit requirements, and manage a color-coded calendar in day, week, or month view for dog training, cat grooming, and pet hotel services.

Schedule Management

Centralize schedules for pet trainers, groomers, veterinarians, walkers, boarding kennels, training grounds, and pet hotel rooms into one operations center – role-based access for dog trainers, clinic staff, and salon employees plus real-time updates ensure bookings match service capacity and reduce double bookings by up to 68.5%¹.

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    Schedules

    A smart pet booking schedule syncs the availability of training areas, grooming stalls, appointment slots, and pet hotel rooms with your online booking page – set regular working hours, days off, emergency vet appointments, and seasonal pet camps in a few clicks, and the system updates all calendar schedules automatically.
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    Time Blocking

    Flexible time blocking for pet services – create single or recurring blocks for dog training halls, grooming tables, vet rooms, walking slots, or pet hotel rooms using precise time, date, and weekday filters to manage availability for cleaning, rest time, staff training, or special services.
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    Resource Management

    Smart pet service resource management – link grooming kennels, wash stations, training areas, veterinary rooms, transport crates and pet hotel rooms to specific services for dogs, cats and other pets, avoid double bookings and increase the occupancy and revenue of your salon, clinic and boarding services.
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    Access Management

    Manage access to pet service operations securely – assign role-based permissions for dog trainers, groomers, veterinarians, administrators and pet hotel staff to view or modify services, resources and locations, and configure automatic notifications for booking confirmations, vaccination reminders and cancellations so that every employee has a clear and secure workflow.

Mobile-first software

Mobile-first pet services booking software – an intuitive interface works seamlessly on both smartphones and tablets, cloud sync keeps dog walking, grooming sessions, vet visits and pet boarding reservations always up to date, and instant app notifications deliver real-time reminders, changes and new pet requests straight to you and your clients’ phones.

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    Cloud-based access

    Cloud-based pet appointment software lets you manage schedules for clinics, salons, hotels and pet sitters from any device and location with 99.96%¹ reliability – all pet bookings, vaccination times and care plans are synchronized automatically in real time.
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    Cross-platform ecosystem

    The cross-platform ecosystem unifies your veterinary clinic, pet grooming salon, dog training school, and pet hotel into one coherent system – start planning pet appointments on your computer and continue managing bookings, kennel spaces, or grooming schedules conveniently on your iOS or Android device.
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    Admin app

    The pet management app for iOS and Android provides full web-based clinic and salon management functionality – access bookings, pet records, kennel occupancy, and dog walking schedules from anywhere, with instant app notifications for every new pet reservation.
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    Client app

    The pet owners’ mobile app (iOS, Android, web) gives a quick overview of clinic appointments, grooming bookings, daycare spots and boarding options – owners can book washing, grooming, vaccinations or a dog hotel in a few clicks and receive instant notifications about confirmations, changes and reminders.
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    Instant app notifications

    Real-time app notifications alert you to every pet owner activity – new veterinary appointments, grooming bookings, pet hotel cancellations, daycare inquiries, and chat messages in both browser and mobile so no pet’s appointment or kennel spot goes unnoticed.

Personalized automated notifications

Make pet client communication fully automated – personalized email and SMS notifications about vaccination due dates, flea and tick treatment repeats, care package renewals, and pet hotel arrivals are sent to the right client segment at the right time while preserving your clinic’s or salon’s brand voice.

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    Automated confirmations

    Automatic confirmations give peace of mind to pet owners and to clinics, grooming salons, or pet hotels by immediately sending SMS and email confirmations for every new booking, schedule change, added service (such as nail trimming or health check), or cancellation, reducing confusion and double bookings.
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    Reminders

    A smart pet booking reminder system reduces no-shows by up to 14.9%¹ – automated SMS and email reminders for vaccinations, health checks, grooming, dog training classes and pet hotel check-in and check-out times ensure pets arrive on time, even if the owner has no internet connection.
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    Automatic feedback collection

    Automatic feedback collection asks pet owners for ratings (up to 5★) and comments after each vet clinic visit, grooming service, training session or pet hotel stay, helping you improve services in a data-driven way, train staff and boost the reputation of your clinic or salon.

Dynamic pricing

The dynamic pricing system automatically adjusts prices for veterinary clinics, grooming salons, dog schools and pet hotels based on time of day, season, animal size, breed, customer group and demand – set up campaigns for off-peak times, VIP price lists for regulars and event-based discounts, maximizing revenue from every kennel space and time slot.

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    Time-based special pricing

    Time-based special pricing lets you create automatic discounts based on weekday, time of day, booking duration, season, service type (grooming, health check, boarding, daycare), and customer membership – enabling you to flexibly manage booking volumes, fill cages and schedules more intelligently, and optimize your clinic or pet hotel revenue.
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    Resource-based pricing

    Resource-based pricing for pet services – flexibly set prices and durations for dog grooming salons, veterinary appointments, pet hotel rooms and day-care spots based on caretaker experience, animal species, size and seasonality, so every service for cats and dogs reflects its true value fairly.
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    Discounted rates

    One-click discounted prices for pet care – showcase campaigns for dog washing, cat grooming, vaccinations, spaying and neutering, pet hotel overnight stays and daycare packages by clearly displaying the discount and crossed-out previous price to encourage pet owners to book faster and with greater confidence.

Data-driven analytics

Manage your veterinary clinic, grooming salon or pet hotel with data – gain a real-time overview of booked vet visits, grooming services, daycare occupancy and pet boarding capacity, connect Google Analytics, Google Tag Manager and Meta Pixel, and export booking data to BI and ML tools to optimize your price list, service packages and the pet owner journey.

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    Real-time statistics

    Monitor pet service bookings in real time – the dashboard displays, to the second, dog grooming schedule occupancy, number of veterinary appointments, pet hotel room occupancy, day care utilization, revenue, and new pet owner sign-ups so you can quickly adjust opening hours, staff schedules, and promotions.
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    Web analytics integrations

    Connect pet service bookings with web analytics – integrate Google Analytics, Google Tag Manager and Meta Pixel to measure which dog wash, cat grooming, vaccination or pet boarding landing pages generate the most bookings, which campaigns bring in new pet owners, and how visitors move through the booking flow until a dog or cat appointment is confirmed.
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    BI & AI readiness

    Turn your pet service booking data into a strategic asset – export detailed information about vet appointments, dog grooming, cat care, pet hotel stays and daycare bookings at any time into Excel, Google Sheets or directly into BI and AI tools to run in-depth analyses, build predictive models for seasonal demand and optimize staffing and pricing across pet services.

Questions and answers: Anolla software

Frequently asked questions about Anolla pet services booking software – find answers on digitalizing bookings for veterinary clinics, dog grooming salons, cat grooming salons, pet hotels and day care, as well as online scheduling, automated reminders, payment solutions and integrations, so you can make an informed decision and confidently start smart management of pet service bookings.

  • keyboard_arrow_downHow is Anolla different from standard pet service booking software?
    Most pet care booking calendars only allow you to reserve time slots. Anolla is a comprehensive all-in-one revenue-growing pet booking and client management platform for veterinary clinics, pet hotels, dog centers, grooming salons and training facilities. The solution unifies booking, pet and owner data management (CRM), automated communication and smart workflow management. Unlike static calendars, Anolla uses artificial intelligence to forecast pet service demand and optimize schedules. Anolla supports dynamic pricing for pet care services based on seasonality and demand. The platform allows you to manage both hourly appointments (such as vet consultations and grooming) and multi-day reservations (such as pet hotel and boarding or dog daycare) in parallel.
  • keyboard_arrow_downDoes Anolla support hourly and multi-day pet service bookings at the same time?
    Yes, this is one of Anolla’s most important advantages in the pet-services booking software market. Unlike many solutions, Anolla doesn’t force a veterinary clinic, dog daycare, pet hotel or grooming salon to choose between only hourly or only day-based models. Under the same account you can manage both short appointments and multi-day stays. The platform also supports variable-duration services such as dog training programs, rehabilitation courses or personalized care packages. All bookings—vaccinations, procedures, boarding and training—are consolidated into a single central calendar view. This makes Anolla an ideal solution for hybrid pet businesses that combine a veterinary clinic, pet hotel, grooming and training facilities.
  • keyboard_arrow_downHow does the Anolla AI assistant reduce the administrative workload and human errors in pet services?
    Anolla’s automated customer support AI assistant handles pet owners’ inquiries 24/7 via booking forms, the website and communication channels. The assistant automatically resolves up to 79.3%¹ of recurring questions, such as consultation hours, boarding conditions, vaccination requirements and price information. In addition, the assistant covers up to 52.4%¹ of first-level technical and booking-related questions without the clinic staff or hotel reception needing to intervene. Automatic reminders for vet visits, vaccinations, parasite control and pet hotel arrivals reduce admin workload by up to 39.3%¹ and minimize double bookings and missed appointments. The result is smoother operations, fewer human errors and more satisfied pet owners.
  • keyboard_arrow_downHow does Anolla’s dynamic pricing module help pet service providers optimize their prices?
    Anolla’s dynamic pricing module automates the pricing strategy for veterinary clinics, pet hotels, dog daycares, grooming salons and training centres. Pet service providers can create rules that adjust prices by day of week, time of day, season, holiday period or customer group (regulars, new clients, multi-pet households). The system sells low-demand times at better prices to fill free slots in the clinic schedule, boarding facility or training groups. During peak hours and high season, pricing helps earn maximum revenue while maintaining a transparent and fair price list for pet owners. The aim of dynamic pricing is to increase appointment occupancy, cage and room utilisation in pet hotels and overall business profitability.
  • keyboard_arrow_downIs Anolla suitable for both an independent pet service provider and a multi-location pet service chain?
    Yes, Anolla is designed to scale from small pet groomers to large multi-location veterinary clinics and pet hotel networks. A solo vet, mobile dog groomer, or small dog trainer can start with a powerful free plan and manage all visit, training, and care bookings in one place. Owners of multiple clinics, boarding facilities, or dog daycare centers in different cities benefit from centralized management, where all clinic, hotel, and salon calendars, kennel capacity, rooms, and staff are handled in a single environment. The platform lets you add unlimited locations, pet-care specialists, and admins, and configure flexible role- and location-based access (RBAC) so each vet, groomer, carer, or trainer only sees the information they need.
  • keyboard_arrow_downWhat tools and systems does Anolla pet booking software integrate with?
    Anolla is built with an API-first architecture and supports key integrations that are important for veterinary clinics, pet hotels and grooming salons. For payment processing, there is a direct integration with Stripe, which allows deposits to be taken for pet hotel bookings, dog training programmes and veterinary procedures. For marketing and analytics, the software supports Google Analytics, Google Tag Manager and Meta Pixel to measure booking flows, campaign profitability and pet owner behaviour. Raw data can be exported to BI and machine learning tools to analyse client-specific visit frequency, trends in medical histories or occupancy rates in boarding facilities. In addition, Anolla offers a powerful API to connect veterinary medical information systems, billing platforms, door access control solutions and other systems used in pet-related businesses.
  • keyboard_arrow_downWhat does the free package include, and what do the paid modules add for pet booking management?
    Anolla’s free plan includes all essential booking and client management tools needed to smoothly launch operations for a veterinary clinic, grooming salon, dog daycare or smaller pet hotel. A solo veterinarian, independent groomer or new dog trainer can offer online bookings, manage pet and owner profiles and send basic reminders without any monthly fixed costs. Paid plans add, among other things, unlimited automation (e.g. advanced reminder and follow-up message sequences), enhanced integrations with other systems used in the clinic, and customer loyalty modules that allow you to offer loyalty points, repeat-visit discounts and personalised care programmes for pets.
  • keyboard_arrow_downHow does Anolla’s usage-based pricing reduce risks in the pet business?
    Anolla’s usage-based pricing is designed to reduce business risk for veterinary clinics, dog daycares, pet boarding facilities, grooming salons, and training centers. Pet service providers do not have to pay high fixed monthly fees for booking software during the low season when there are fewer bookings. Costs always scale in line with the actual booking volume and active platform use. This model is particularly suitable for seasonal pet hotels, summer dog camps, and clinics with periodic peak loads, where demand fluctuates with holidays, vacation periods, and outbreak seasons.
  • keyboard_arrow_downHow quickly can I start working with Anolla's pet booking software?
    Getting started with Anolla usually takes only a few minutes, and the entire setup process for an animal clinic, pet hotel, dog daycare, or grooming salon is guided by a 24/7 context-aware AI assistant. The assistant helps you enter pet services, define appointment times, set the capacity of cages and rooms, add veterinarians and carers, and launch online booking for pet owners. According to Capterra feedback, the platform’s ease of use is rated 5/5¹, and nine out of ten team members master the basic system functionality within 30 minutes¹, enabling a fast transition from manual scheduling to a professional pet booking platform.
  • keyboard_arrow_downWhat makes Anolla’s pet booking platform a future-proof solution?
    Anolla is a future-proof pet services booking solution thanks to its scalable modular architecture, which fits the needs of today’s and tomorrow’s veterinary clinics, pet hotels and dog centers. The platform evolves continuously through cloud-based infrastructure and AI-driven learning, using pet service booking data to better forecast workloads and demand. Unlike static systems, Anolla is built around a powerful API that allows you to quickly add new features and third-party solutions. The modular design also supports an IoT ecosystem: you can integrate smart door access in pet hotels, kennel sensor systems, scales and other specialized equipment. This architecture makes it possible to embed the latest technologies into the booking and care process, keeping pet service providers’ digital tools consistently at the forefront of the market.

¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.

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