Pet care management software
Run your pet care business from one flexible system. Configure services, customer and pet records, bookings, notifications and integrations to support your daily workflows and future growth.
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Add-on modules
Tailor your pet booking software to the services you offer. Enable useful add-ons with one click, automate repetitive workflows, and reduce manual administration without a complex setup. -
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Scalable data management
Manage unlimited locations, staff, pet services, and clients from one central pet care management system. It scales from a small pet care business to a multi-location kennel, cattery, or dog daycare provider. -
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IoT Ecosystem
Anolla connects digital booking and management processes with physical technology such as access control and automated lighting. Offer 24/7 self-service while keeping daily pet care operations running smoothly.
24/7 Sales Agent
Give pet owners a 24/7 online portal that presents the right services and availability at the right time, whether they want to book an appointment, request a quote or discuss special care requirements.
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Service marketplace
List your pet services on the marketplace so new clients can find and book them more easily. Increase your visibility across digital channels without adding time-consuming manual marketing tasks. -
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Quotes and orders
Manage enquiries and orders proactively, send tailored quotes and turn valuable opportunities into lasting customer relationships that help your pet services business grow. -
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Interactive Business Profile
Showcase your services in one personalised business profile. Pet owners can choose appointment times, place orders, make payments and request quotes online at any time.
24/7 Contextual AI support
Use Anolla’s built-in AI assistant to access multilingual support around the clock. It answers questions, provides context-aware recommendations, and saves time for both your team and your clients.
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Contextual AI Assistant
The context-aware AI assistant automatically handles many routine support requests and helps with more complex follow-up questions. By considering each enquiry, account activity, and available data, it delivers fast, personalised answers. -
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Automated customer communication
Automated client communications send personalised booking and pet care notifications to the right person at the right time. Messages are available in multiple languages, while every interaction remains secure and documented in your pet appointment software. -
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24/7 Customer Support
Your clients can get help from multilingual AI chat support at any time. The assistant answers common questions, guides clients through booking dog training, pet sitting, or boarding services, and resolves issues when your team is unavailable.
Trusted Platform
Trusted by hundreds of service providers, this all-in-one pet care management software replaces multiple apps and makes booking pet services simple for your customers.
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Easy to Use
Anolla’s pet booking software is easy for both service providers and clients to use. A clear interface and 24/7 multilingual guidance help you set up your account quickly and start managing pet care appointments without a complicated implementation. -
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Unrivaled Value Proposition
Anolla’s usage-based pricing is ideal for growing pet service businesses because you pay only for what you use. There are no hidden fees, and the pet booking software scales smoothly as your appointment volume and workload change. -
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Real‑Time Support
Real-time support keeps pet service bookings running smoothly. A context-aware AI agent handles many common enquiries and works with automation integrations to reduce manual administrative tasks. -
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Security and Compliance
Anolla helps protect your business and customer data with secure, cloud-based pet care software. Encryption, 24/7 monitoring and cloud backups provide robust protection, while GDPR compliance gives you peace of mind as your pet care business grows.
Customer Experience
Customer stories, user feedback and measurable results show how Anolla helps pet service businesses streamline daily operations, improve the booking experience and support sustainable growth.
Customer Success 360°
Turn customer care into a strategic advantage. Customer Success 360° combines 24/7 context-aware support, analytics and flexible integrations to identify needs earlier and strengthen satisfaction and loyalty.
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360° Personalization
360° personalisation adapts how services are displayed in real time based on each customer's history and preferences. Relevant recommendations, quick selections and 24/7 chat support create a smoother booking experience. -
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Customer Management
Keep pet owner profiles, pet details and booking history in one CRM that updates in real time. Create smart customer segments and notes to personalise communication, encourage repeat bookings and deliver better pet care. -
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Bookings for website and sharing
Create a dedicated booking link or QR code for each channel, so your Instagram bio, website button or printed materials take customers straight to online booking for your pet services. -
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Online payments
Let customers make a secure prepayment when booking pet care services. Appointments are confirmed once payment is received, helping to reduce no-shows and protect your business revenue. -
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Automated Waitlist
An automated waitlist helps fill cancelled appointments, even outside business hours. Customers are notified when a suitable time becomes available, keeping your pet services schedule fuller without extra administrative work. -
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Translation Management
Let pet owners book services in their preferred language. Service descriptions, the booking interface and notifications are managed from one central language area and adapted automatically to support international customers. The pet booking software works across different countries, currencies and time zones.
Customer Loyalty Analytics
Identify your most loyal pet owners, see how often they book and understand which services they prefer. Use these insights to personalise pricing, improve occupancy and increase revenue.
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Memberships
Create tiered loyalty programmes for your pet care services. Membership levels update automatically, and you can assign exclusive offers for services, multi-visit passes and admission passes to each tier. -
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Passes and Tickets
Sell prepaid passes and multi-visit packages for recurring services such as dog daycare, dog training or pet sitting. Automatic visit tracking reduces administration, supports predictable cash flow and encourages customers to return. -
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Recurring Subscriptions
Offer automatically renewing memberships for regular pet care services. Recurring subscriptions simplify sales, make repeat visits easier for customers and provide your business with more reliable monthly revenue. -
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Email Campaigns
Send targeted email campaigns to selected pet owner segments. Export dynamic customer groups to your marketing platform in one click and track campaign performance more clearly.
Pet booking software
Accept and manage individual or group bookings from one clear workspace. Automated confirmations, reminders and activity records reduce manual work while giving groomers, trainers, pet sitters, kennels, catteries and boarding providers a complete view of daily appointments.
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Group Bookings
Create and manage group bookings automatically. Set capacity limits, track attendance in real time, and easily schedule recurring dog training classes or other group pet services. -
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Multi-Resource Booking
Assign multiple resources to a single booking, such as rooms, staff, or equipment, to simplify packages and combined pet care services. -
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Hourly and Daily Services
Manage short pet care visits and longer stays on one platform, with booking options tailored to workflows such as pet sitting, dog daycare, and boarding. -
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Variable-Duration Services
Offer fixed appointment lengths or flexible-duration bookings. Clients can choose the time they need, while the calendar helps you plan availability and capacity. -
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Flexible Booking Rules
Adapt the pet booking software to your policies. Set advance notice, cancellation, and confirmation rules, then use color coding to manage the calendar in daily, weekly, or monthly views.
Pet scheduling software
Coordinate staff availability, service locations and resources from one central calendar. Real-time updates and role-based access keep schedules accurate and help your pet care team avoid conflicts and missed appointments.
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Schedules
Connect staff and resource availability to your online calendar. Add regular working hours and exceptions quickly, and the scheduling system will automatically update bookable time slots. -
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Time Blocking
Block time whenever needed. Add one-off or recurring restrictions for staff and resources by time, date, or day of the week to keep availability accurate and under control. -
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Resource Management
Manage limited resources by assigning rooms, staff, or equipment to services. Prevent double bookings and make better use of capacity across your kennel, cattery, or pet care business. -
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Access Management
Set user permissions by feature, resource, and location, and customize automated notifications so each team member can access only the pet management software tools they need.
Mobile-first software
Pet booking software that works seamlessly on any device. A clear interface, cloud syncing, and instant app notifications help you manage appointments at reception, in your pet care facility, or on the go.
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Cloud-based access
Access your pet care business securely from the office, your service location, or while on the move. Data syncs automatically, while performance and security are continuously monitored to keep daily operations running smoothly. -
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Cross-platform ecosystem
Use the same pet scheduling system on Mac, PC, iOS, and Android. Start managing your pet services schedule on one device and continue on another without interrupting your workflow. -
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Admin app
The pet management app for iOS and Android provides full web-based clinic and salon management functionality – access bookings, pet records, kennel occupancy, and dog walking schedules from anywhere, with instant app notifications for every new pet reservation. -
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Client app
Give pet owners a simple mobile experience that supports repeat bookings and lasting client relationships. Available on iOS, Android, and the web, the client app provides quick access to appointments, easy self-service options, and timely notifications. -
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Instant app notifications
Stay informed about client activity in real time. New bookings, enquiries, cancellations, and messages appear instantly in your browser and mobile app.
Personalized automated notifications
Set up automated email or SMS notifications based on the event, location, and communication channel. Personalised messages reach the right pet owners at the right time while keeping every interaction consistent with your brand.
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Automated confirmations
Keep clients and staff informed with automatic confirmations. The pet appointment software sends email and SMS updates for every important booking, action, or schedule change. -
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Reminders
Help clients remember upcoming appointments with automated SMS and email reminders. Timely notifications reduce no-shows, and text messages reach pet owners quickly even when they do not have internet access. -
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Automatic feedback collection
After each completed service, clients automatically receive a request for a rating and comment. Their feedback provides practical insights for improving pet services and maintaining consistently high standards of care.
Dynamic pricing
Automatically adjust pet service pricing by time, season, customer group, or resource. Flexible pricing tools let you create promotions, VIP rates, and event-based discounts to increase revenue and optimise capacity.
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Time-based special pricing
Set special rates and discounts by duration, date, time, day of the week, service, or customer membership. Use flexible pricing to shape demand and make better use of your pet care schedule. -
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Resource-based pricing
Set flexible prices and service durations based on staff experience, demand, or the resource being booked, from groomers and trainers to kennel spaces. -
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Discounted rates
Make special offers easy to spot by displaying the promotional price alongside the crossed-out standard rate, giving clients another reason to book your pet services.
Data-driven analytics
Run your pet care business with reliable data. Monitor performance in real time, connect Google Analytics, Google Tag Manager, and Meta Pixel, or export raw data to BI and machine learning tools to analyse pricing, services, and customer journeys.
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Real-time statistics
Use a real-time dashboard to track revenue, service demand, and new clients, helping you make faster, better-informed decisions with your booking system. -
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Web analytics integrations
Connect Google Analytics, Google Tag Manager, and Meta Pixel to link bookings and customer actions with your website analytics. -
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BI & AI readiness
Get more value from your booking data by exporting raw records to Excel, Google Sheets, or directly to BI and AI tools for deeper analysis, forecasting, and reporting.
Flexible pricing
Usage-based pricing provides a transparent, affordable model with no hidden fees, adapting to the growth and seasonal demand of your pet care business.
Free software
Start risk-free with essential features that create a smoother online booking experience for your pet services.
Paid features
Start with free software and activate paid features as needed and as your business grows.
Paid featuresAnolla usage statistics
These metrics are based on anonymised Anolla usage data, pet booking software configurations, the feature catalogue, in-app feedback, and service monitoring. They reflect real platform usage and setup patterns but do not guarantee results for any individual pet care business.
Officially supported languages
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Overall in-app user rating
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Measured platform uptime
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AI support availability
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AI-resolved support chats
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Advanced features activated via self-service
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Full online payment flow with prepayment
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Core feature coverage in mobile apps
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Unedited AI-generated support responses
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Management accounts using automated notifications
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Independently completed initial setup
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Active accounts using advanced features
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Anolla ratings on Capterra
Alongside Anolla's anonymised usage data, independent user ratings are available on the software review site Capterra. These ratings show how customers experience Anolla when scheduling appointments and managing pet services.
Ease of use
Features and functionality
Value for money
Ratings are based on user reviews from the independent software portal Capterra.
Frequently asked questions
Find answers to common questions about Anolla's pet booking software so you can evaluate the platform with confidence and get started sooner.
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keyboard_arrow_downHow is Anolla different from standard pet service booking software?Many booking tools only handle appointment selection and calendar management. Anolla brings pet booking software, CRM, automated workflows, flexible pricing, and online payments together in one AI-powered workspace. It supports both hourly appointments and multi-day stays, works on the web and in mobile apps, and accommodates multiple countries and languages. Its flexible setup suits independent pet care providers as well as larger organisations offering services such as dog training, daycare, boarding, or grooming.
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keyboard_arrow_downDoes Anolla support hourly and multi-day pet service bookings at the same time?Yes. One of Anolla’s key advantages is its ability to manage different types of pet care bookings in one system. Veterinary clinics, dog daycare centers, boarding kennels, catteries, grooming salons, and training facilities do not have to choose between hourly appointments and day-based reservations. The same account can handle short consultations, grooming visits, and multi-day stays, as well as services with flexible durations such as dog training programs, rehabilitation plans, and personalized care packages. Vaccinations, treatments, boarding stays, and training sessions all appear in a centralized calendar. This makes Anolla’s pet booking software particularly well suited to hybrid businesses that combine veterinary care, pet boarding, grooming, and training.
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keyboard_arrow_downHow does the Anolla AI assistant reduce the administrative workload and human errors in pet services?Anolla's automated AI customer support is available around the clock and can resolve a large share of chat-based enquiries without manual input. Automated communication reduces repetitive work, helps prevent human error, and gives your team more time to care for animals and grow the business.
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keyboard_arrow_downHow does Anolla’s dynamic pricing module help pet service providers optimize their prices?Anolla’s dynamic pricing module helps veterinary clinics, boarding facilities, dog daycare centers, grooming salons, and training providers automate their pricing strategies. Businesses can create rules that adjust rates by day of the week, time of day, season, holiday period, or customer group, including returning clients, new customers, and multi-pet households. Lower-demand appointment times, boarding dates, or training sessions can be offered at reduced rates to fill available capacity. During peak hours and busy seasons, flexible pricing helps maximize revenue while keeping prices clear and fair for pet owners. The goal is to improve appointment utilization, kennel and room occupancy, and overall business profitability.
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keyboard_arrow_downIs Anolla suitable for both an independent pet service provider and a multi-location pet service chain?Yes. Anolla scales from independent pet care professionals to large veterinary or pet boarding groups with multiple locations. A solo veterinarian, mobile dog groomer, pet sitter, or dog trainer can start with the feature-rich free plan and manage appointments, training sessions, and care services in one place. Multi-clinic groups and operators with several kennels, catteries, or dog daycare locations benefit from centralized management of calendars, room and kennel capacity, facilities, and staff. The pet care management software supports unlimited locations, service providers, and administrators. Flexible role-based and location-based access control lets each veterinarian, groomer, caregiver, trainer, or administrator view only the information relevant to their work.
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keyboard_arrow_downWhat tools and systems does Anolla pet booking software integrate with?Anolla is built on an API-first architecture and supports integrations used by veterinary clinics, boarding facilities, and grooming salons. Its direct Stripe integration lets businesses collect deposits and payments for dog boarding reservations, training programs, veterinary procedures, and other pet services. Google Analytics, Google Tag Manager, and Meta Pixel help teams measure booking journeys, campaign performance, and pet owner behavior. Raw data can also be exported to business intelligence and machine learning tools for analysis of visit frequency, clinical trends, boarding occupancy, and other operational metrics. Anolla’s API can connect the platform with veterinary practice management systems, billing platforms, access control solutions, and other tools used by pet care businesses.
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keyboard_arrow_downWhat does the free package include, and what do the paid modules add for pet booking management?Anolla's free plan includes the essential booking and client management tools needed to launch and run a veterinary clinic, grooming salon, dog daycare, or small pet hotel. A solo veterinarian, independent groomer, or new dog trainer can accept online bookings, manage pet and owner profiles, and send basic reminders without a fixed monthly fee. Paid plans add unlimited automation, including advanced reminder and aftercare sequences, enhanced integrations with tools used in your clinic or facility, and loyalty features for points, repeat-visit discounts, and personalised care programmes.
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keyboard_arrow_downHow does Anolla’s usage-based pricing reduce risks in the pet business?Anolla’s usage-based pricing helps veterinary clinics, dog daycare centers, boarding kennels, grooming salons, and training facilities reduce financial risk. Pet service providers do not have to pay a high fixed monthly fee for booking software during quieter periods when reservations are limited. Costs scale with actual booking volume and active platform use. This model is especially practical for seasonal pet boarding businesses, summer dog camps, and veterinary clinics with demand that changes around holidays, vacation periods, and seasonal illness peaks.
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keyboard_arrow_downHow quickly can I start working with Anolla's pet booking software?Setup is quick and usually takes only a few minutes. A context-aware AI assistant is available around the clock to guide configuration, so most users can prepare their account independently and start using the pet scheduling software without a complicated onboarding process.
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keyboard_arrow_downWhat makes Anolla’s pet booking platform a future-proof solution?Anolla is future-ready pet booking software with an extensible, modular architecture designed to support the evolving needs of veterinary clinics, pet hotels, boarding kennels, and dog care centers. Its cloud infrastructure and AI-driven capabilities help businesses use booking data to forecast demand and plan workloads more effectively. Unlike rigid systems, Anolla is built around a powerful API that makes it easier to add new features and connect third-party solutions. The modular platform can also support IoT integrations such as smart access control for boarding facilities, kennel sensors, connected scales, and other specialist equipment. This architecture enables pet care providers to adopt emerging technology across their reservation, scheduling, and care workflows without replacing their core pet business software.
¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.
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