Acupuncture practice management software
Manage your acupuncture practice with configurable appointment options, online booking, client records, clinic workflows, integrations, and AI-powered support. Anolla’s modular software adapts to the needs of independent practitioners, growing clinics, and multidisciplinary health centers.
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Add-on modules
Tailor Anolla's acupuncture scheduling software to the way your practice operates. Add the features you need with one click, automate repetitive tasks, and reduce manual administration without a complicated setup. -
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Scalable data management
Manage multiple treatment rooms, locations, acupuncturists, services, and clients from one central acupuncture practice management system. Anolla scales with your needs, whether you run a private treatment room or a growing acupuncture clinic with multiple locations. -
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IoT Ecosystem
Anolla connects digital workflows with your clinic's physical environment, including access control, automated lighting, and compatible smart devices. These integrations can support 24/7 self-service and help routine processes run with less staff involvement.
24/7 Sales Agent
Turn your acupuncture website into a 24/7 virtual front-desk assistant that matches real-time available acupuncture slots, treatment packages and therapy combinations with the right clients – for online bookings, initial consultations or fully personalized treatment plans.
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Service marketplace
List your acupuncture treatments in the marketplace to help potential clients discover and book your services. Greater visibility across digital channels can help attract new clients with less manual marketing, especially when launching or expanding a practice. -
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Quotes and orders
Accept profitable orders for acupuncture treatment courses and respond to individual health consultation requests with structured proposals – this way you capture every valuable treatment project, increase the average order value and grow the client base of your acupuncture clinic. -
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Interactive Business Profile
Bring your entire acupuncture practice onto a single interactive business profile – a complete health service environment where clients can explore treatments, book acupuncture appointments, purchase therapy packages, pay online and submit personalised health inquiries around the clock.
24/7 Contextual AI support
Use Anolla's integrated AI assistant at any time and in multiple languages. Context-aware guidance saves time, simplifies daily administration, and helps you deliver a smoother client experience when managing acupuncture appointments.
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Contextual AI Assistant
The context-aware AI assistant answers many routine support questions automatically and helps resolve more technical requests. By considering each user's query, account activity, and relevant data, it provides faster and more personalized guidance. -
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Automated customer communication
Automated client communication sends timely, personalized notifications about acupuncture appointments, schedule changes, and other relevant events. Manage multilingual messages securely in one place while keeping communication accurately documented. -
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24/7 Customer Support
Your clients can access AI chat support around the clock in most major languages. The assistant answers common questions, guides clients through the acupuncture booking process, and helps resolve issues even outside your clinic's opening hours.
Trusted Platform
A trusted all-in-one acupuncture booking platform – the preferred choice of dozens and hundreds of acupuncture therapists, Chinese medicine practitioners and health centers. Replace separate calendar apps, email reminders and a manually maintained patient registry with a dedicated acupuncture booking system, and provide your patients with a consistent, professional treatment journey experience.
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Easy to Use
Anolla's acupuncture booking software features a clear, intuitive interface and 24/7 multilingual guidance. Most acupuncturists can set up their accounts independently and start managing appointments quickly without a complex implementation process. -
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Unrivaled Value Proposition
Anolla offers fair, usage-based pricing, so you only pay for what your acupuncture practice actually uses. There are no hidden fees, and the acupuncture scheduling software scales with the needs of your practice or clinic. -
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Real‑Time Support
Anolla provides real-time support so everyday questions do not disrupt appointment management. A context-aware AI assistant handles many common requests and works with automation integrations to reduce manual administration for acupuncturists. -
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Security and Compliance
Anolla keeps acupuncture bookings and client data secure through encryption, continuous monitoring, and cloud backups. This acupuncture practice management software supports GDPR compliance and provides reliable protection without the burden of maintaining local servers.
Customer Experience
Customer stories, user feedback, and practical results show how Anolla streamlines acupuncture appointment management, improves the client experience, and supports sustainable practice growth.
Customer Success 360°
Turn your acupuncture client service into a strategic partnership – the Customer Success 360° approach combines 24/7 contextual support, booking and occupancy analytics, and dynamic patient interfaces to anticipate acupuncture patients’ needs, optimize treatment schedules, reduce no-shows, and increase satisfaction and repeat bookings.
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360° Personalization
360° personalisation adjusts suitable appointment times, therapist choice and treatment packages in real time for each acupuncture patient, based on their medical history, health concerns and preferences – smart recommendations, quick-booking options and 24/7 chat support create a smooth one-click booking experience for both initial consultations and the entire follow-up treatment course. -
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Customer Management
Acupuncture client management (CRM) consolidates each client’s health history, meridian balancing plans, completed acupuncture sessions and sensitive areas into a single, real-time updated database – create personal health profiles, record the points used and needling techniques applied, personalise follow-up communication, and strategically grow both your regular clientele and treatment outcomes. -
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Bookings for website and sharing
Create and share personal acupuncture booking links and QR codes – every Instagram bio, website button, business card or clinic flyer becomes a direct way to book a needling session without phone calls or email back-and-forth. -
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Online payments
Let clients make a secure prepayment when booking an acupuncture session. Appointments are confirmed once payment is received, helping your clinic reduce no-shows and protect treatment revenue. -
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Automated Waitlist
An automated waitlist helps fill canceled acupuncture appointments, even outside business hours. Clients are notified when a suitable time becomes available, improving schedule utilization and keeping treatment rooms busy. -
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Translation Management
Let acupuncture clients book in their preferred language. Manage service descriptions, the booking interface, and notifications through centralized language settings to simplify communication and improve the client experience across different markets. Anolla supports international operations, including multiple countries, currencies, and time zones.
Customer Loyalty Analytics
Acupuncture client loyalty analytics shows in real time who your most valuable acupuncture patients are and which acupuncture packages, point treatment courses and add-on therapies they prefer – enabling you to offer them personalised treatment packages, repeat-visit discounts, and to maximise schedule utilisation and revenue.
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Memberships
Create tiered loyalty and membership programs for your acupuncture clinic. Clients can progress between membership levels automatically, with tailored discounts available for sessions, treatment packages, and passes. -
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Passes and Tickets
Prepaid acupuncture session cards and treatment passes ensure stable cash flow and consistent treatment courses – the system automatically tracks each acupuncture session used, reducing manual administration to zero and making it easier for the patient to complete a full course of therapy. -
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Recurring Subscriptions
Acupuncture subscriptions create automatically renewing monthly or course-based treatment passes, giving your acupuncture practice a stable, predictable monthly cash flow and providing the client with uninterrupted access to their personal treatment plan. -
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Email Campaigns
Send targeted email campaigns to exactly the right acupuncture client groups – export segments related to chronic pain, stress, insomnia, or rehabilitation programs to your marketing platform with one click and offer them personalised treatment series, seasonal point therapy campaigns, and wellness packages that deliver measurably better results.
Acupuncture booking software
Manage acupuncture bookings, treatment sessions, practitioner availability, client notifications, and clinic records from one intuitive dashboard. Organize individual appointments, treatment courses, combined therapies, and group sessions while reducing manual administrative work.
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Group Bookings
Automated booking for acupuncture group sessions – set maximum participant numbers for needle therapy group treatments, manage real-time participant lists and recurring group sessions to fill your acupuncture clinic efficiently. -
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Multi-Resource Booking
Multi-acupuncture resource booking in one step – allow clients to select multiple acupuncturists, treatment rooms, beds, and therapy devices within a single reservation to manage more complex treatment plans and wellness packages. -
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Hourly and Daily Services
Manage all your acupuncture services – from short point sessions to multi-day rehabilitation courses – in one smart acupuncture booking system that adapts to your clinic’s workflows. -
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Variable-Duration Services
Create variable-duration acupuncture treatments – clients can choose the length of their session according to their condition, increasing flexibility, schedule utilization and overall client satisfaction. -
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Flexible Booking Rules
Your acupuncture clinic, your rules – set suitable time limits for the appointment booking window, cancellation and prepayment conditions, consent forms, and manage a color-coded acupuncture schedule in day, week, or month view.
Acupuncture appointment scheduling software
Coordinate acupuncture appointments, treatment rooms, practitioners, and other resources through one central calendar. Role-based permissions and real-time updates keep schedules accurate, prevent conflicts, and help your clinic team stay coordinated.
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Schedules
Acupuncture schedules automatically synchronize therapists’, treatment rooms’ and acupuncture equipment availability with the online booking calendar – create regular schedules, vacations and exceptions in a few clicks and let the system update session times on its own. -
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Time Blocking
Flexible time blocking for acupuncture appointments – temporarily block treatment rooms, acupuncturists and device-based therapy equipment for training, breaks or special sessions using precise time, date and day-of-week filters. -
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Resource Management
Accurate acupuncture resource management – link treatment rooms, beds, heat lamps and other acupuncture equipment usage to specific sessions, preventing double use and maximizing treatment room occupancy and turnover. -
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Access Management
Secure access to your acupuncture booking software – assign different permissions to acupuncturists, administrators and the clinic manager for sessions, treatment protocols, calendars and analytics views, so everyone sees and edits only what falls within their responsibility.
Mobile-first software
Mobile-first acupuncture booking solution – clients book acupuncture sessions in minutes directly from their phones, practitioners see schedule changes instantly via cloud sync and receive real-time app notifications about new and cancelled appointments on any device.
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Cloud-based access
Manage your acupuncture practice securely from any browser, device, or location. Data stays automatically synchronized, while reliability and security are continuously monitored to keep daily practice administration running smoothly. -
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Cross-platform ecosystem
The cross-platform acupuncture client management system works seamlessly on Mac/PC, iOS and Android devices – start managing the acupuncture appointment schedule or needle therapy bookings on one device and continue on another with the same intuitive experience. -
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Admin app
A mobile app (iOS and Android) built for acupuncture practice managers offers 100% of the web version’s capabilities – manage acupuncture sessions, practitioners, room usage and client queues in real time, and receive instant in-app notifications wherever you are. -
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Client app
The acupuncture client mobile app (iOS, Android, web) creates a smooth booking experience – available session times, online booking, date and therapist selection and confirmations are all accessible in just a few clicks, supporting loyalty and repeat visits. -
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Instant app notifications
Get real-time app notifications about all acupuncture client activities – new acupuncture session bookings, online inquiries, cancellations, reschedules, and messages – in both browser and mobile.
Personalized automated notifications
Automate acupuncture notifications based on event, location, and channel (email/SMS) – tailored messages for new and regular clients about bookings, treatment plans, follow-up sessions, and reminders are delivered at the right time while preserving your clinic brand voice.
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Automated confirmations
Provide peace of mind for acupuncture clients and therapists – your acupuncture booking software sends automatic email and SMS confirmations for every new session booking, change or cancellation immediately after the action is saved. -
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Reminders
Reduce missed acupuncture appointments with automated SMS and email reminders. Clients receive timely notifications, and SMS messages can reach them even when they do not have internet access. -
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Automatic feedback collection
Automatically collect client ratings and comments after each completed acupuncture session. Use this feedback to make informed improvements to your treatments, service quality, and overall client experience.
Dynamic pricing
Dynamic pricing for acupuncture clinics – automate prices for acupuncture sessions, initial consultations, treatment courses and additional services based on time of day, season, client group (e.g. regulars, members), therapist and room occupancy, and create campaigns, VIP rates and event-based discounts to maximise revenue.
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Time-based special pricing
Set up time-based special prices for acupuncture sessions – automatic discounts based on session length, date, time, day of the week, specific acupuncture service or client membership level help you better fill low-demand slots and optimize your acupuncture clinic’s revenue. -
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Resource-based pricing
Session-based pricing – set flexible prices and durations for acupuncture sessions according to the therapist’s experience, techniques used (e.g. dry needling, auricular acupuncture, cosmetic acupuncture) and demand, so that every treatment visit fairly reflects its health value. -
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Discounted rates
Discounted health packages with one toggle – highlight discounts on acupuncture courses, repeat visits and combined Chinese medicine services (e.g. acupuncture + cupping + herbal consultation) with crossed-out standard prices to encourage clients to choose longer treatment plans and regular sessions.
Data-driven analytics
Run your acupuncture clinic in a data-driven way – monitor in real time which acupuncture packages, point protocols and holistic therapy combinations are most popular, connect Google Analytics, GTM and Meta Pixel, and export booking data to BI/ML tools to optimise treatment packages, pricing, schedules and the patient journey from the first consultation booking to follow-up visits.
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Real-time statistics
Monitor acupuncture appointment statistics in real time – the dashboard shows up-to-the-second clinic revenue, most popular acupuncture sessions, first-time consultations, repeat visits and the number of new patients, so you can adjust therapists’ schedules, treatment packages and campaigns precisely to actual demand. -
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Web analytics integrations
Connect acupuncture bookings with web analytics – integrate Google Analytics, Google Tag Manager and Meta Pixel to measure which health blog articles, explanatory acupuncture pages or campaign landing pages generate the most online bookings, and use this data to optimize your Chinese medicine clinic’s marketing. -
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BI & AI readiness
Unlock the full potential of your acupuncture clinic data – export raw data at any time to Excel, Google Sheets or directly into BI and AI tools to analyse seasonality, session occupancy, repeat client behaviour and treatment course length, and to forecast therapist workload, booking flows and the best times to launch campaigns.
Flexible pricing
Flexible pricing for an acupuncture practice – a usage-based and transparent model with no hidden fees that grows with the volume of your acupuncture clinic, Chinese medicine practice, or health center, and accounts for seasonal demand, for example during flu season or high-stress periods.
Free software
Start acupuncture online booking risk-free – create a smooth booking flow for your clinic or practice room with core features that cover individual acupuncture sessions and initial consultations.
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Create Free Account
Package includes
Paid features
Start with free software and activate paid features as needed and as your business grows.
Paid featuresAnolla usage statistics
These figures are based on anonymized Anolla usage, configurations, feature data, feedback collected through the platform, and service monitoring. They illustrate how acupuncture scheduling software is used in practice but do not guarantee results for any individual acupuncture clinic.
Officially supported languages
26
The number of languages officially supported across Anolla’s user interface, notifications, AI assistance, and customer support workflows.
Source and method
Overall in-app user rating
4.8/5
The weighted average of in-app user ratings, combining feedback from acupuncture practice workflows, support conversations, and feedback analytics.
Source and method
Measured platform uptime
99.96%
The measured reliability of Anolla’s public core services, based on continuous service availability monitoring.
Source and method
AI support availability
24/7
The availability of the AI assistant to provide users with automated guidance and help resolve common questions.
Source and method
AI-resolved support chats
79.3%
The percentage of support chats resolved by the AI assistant without intervention from a customer support specialist.
Source and method
Advanced features activated via self-service
12
The number of additional features an acupuncturist can activate with one click through self-service settings.
Source and method
Full online payment flow with prepayment
100%
The percentage of acupuncture appointments using integrated online payment to collect a deposit before the booking is confirmed.
Source and method
Core feature coverage in mobile apps
99%
The percentage of core web features also available in Anolla’s iOS and Android mobile apps for managing acupuncture appointments on the go.
Source and method
Unedited AI-generated support responses
52.4%
The percentage of AI-generated support responses that required no substantive edits from the technical support team.
Source and method
Management accounts using automated notifications
90%
The percentage of active admin accounts that automatically send event-based notifications for acupuncture appointments and other bookings.
Source and method
Independently completed initial setup
85%
The percentage of new users who completed their online account setup independently, without separate training or customer support.
Source and method
Active accounts using advanced features
41.2%
The percentage of active accounts using at least one advanced feature to streamline or automate acupuncture clinic workflows.
Source and method
Anolla ratings on Capterra
Alongside Anolla’s anonymized usage data, the independent software review site Capterra collects user ratings for Anolla. The ratings below reflect customers’ experience using Anolla as acupuncture scheduling software.
★★★★★
5.0/5
Ease of use
★★★★★
5.0/5
Features and functionality
★★★★★
4.7/5
Value for money
Ratings are based on user reviews from the independent software portal Capterra.
Frequently asked questions
Frequently asked questions about Anolla’s acupuncture booking software – clear answers that help Chinese medicine therapists, acupuncture clinics, and health centers understand the functionality, security, and integrations and make a confident decision on how to move their acupuncture booking process online in a convenient and professional way.
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keyboard_arrow_downHow is Anolla’s acupuncture booking software different from regular online calendars?Many booking tools are limited to appointment selection and basic calendar management. Anolla is an AI-powered acupuncture practice management software that brings online booking, client management, automation, flexible pricing, and online payments into one place. It supports both hourly appointments and multi-day bookings, works in browsers and mobile apps, can be used worldwide, and offers multilingual functionality. Its flexible setup suits independent acupuncturists as well as larger health and wellness organizations.
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keyboard_arrow_downDoes Anolla support both hourly acupuncture sessions and multi-day treatment courses at the same time?Yes, this is one of Anolla’s key competitive advantages as an acupuncture booking software. Unlike many acupuncture online booking solutions, Anolla does not force you to choose only one scheduling model. The acupuncture platform simultaneously supports hourly needle therapy sessions, extended diagnostic appointments, and multi-day or multi-week acupuncture treatment courses. The acupuncturist can easily manage procedures with variable duration, such as combined needling, cupping, or moxibustion. All acupuncture time slots, packages, and treatment plans operate in parallel under a single clinic account and are consolidated into one clear booking calendar. Thanks to this, Anolla is perfectly suited for solo acupuncturist practices, integrative treatment centers, and hybrid wellness studios.
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keyboard_arrow_downHow does the Anolla AI assistant reduce administrative workload and human errors in an acupuncture clinic?Anolla's automated AI customer support assistant is available 24/7 and can resolve many chat inquiries without manual intervention. Automated communication reduces repetitive administrative work, helps prevent human error, and gives you more time to develop your acupuncture practice and care for clients.
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keyboard_arrow_downHow does Anolla’s dynamic pricing module help an acupuncturist optimise the prices of their sessions?The Anolla dynamic pricing module automates pricing strategy for acupuncture sessions, taking into account demand and booking occupancy. The acupuncturist or clinic manager can create flexible rules to adjust prices for initial consultations, follow-up acupuncture treatments, treatment courses, and wellness packages based on time of day, day of the week, season, location, or patient group. All price changes are applied automatically according to defined business rules in the acupuncture booking view and online booking forms. The system helps fill low-demand morning or gap times with discounted acupuncture offers, while maximizing revenue for popular evening and weekend sessions. This increases appointment occupancy in the acupuncture practice, smooths patient flow, and improves the overall profitability of the clinic.
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keyboard_arrow_downDoes Anolla work for both solo acupuncturists and multi-room or multi-location acupuncture clinics?Yes, Anolla’s acupuncture booking software is designed to scale for acupuncture practices of any size. A solo acupuncturist can start with a powerful free plan that covers the core needs of online booking and patient management. Acupuncture clinics with multiple treatment rooms, locations or therapists benefit from a centralized admin panel where all acupuncturists, treatment rooms, schedules and treatment courses can be managed from one central system. The platform allows you to add unlimited acupuncturists, therapists, consultation rooms and clinic locations, and assign permissions through role- and location-based access control (RBAC). For example, an administrator can manage all acupuncture appointments, while each acupuncturist sees only their own patients and treatment plans.
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keyboard_arrow_downWhat tools does the Anolla acupuncture booking software integrate with?The Anolla acupuncture booking platform is built on an API-first architecture that allows you to connect an acupuncture clinic’s digital ecosystem into a single whole. For payment processing, there is a pre-integrated Stripe solution that supports secure online payments for acupuncture sessions, treatment courses and gift cards. For analytics, Anolla offers connections to Google Analytics, Google Tag Manager and Meta Pixel so the acupuncture clinic can measure the effectiveness of booking campaigns, its website and the patient journey. Where needed, raw data can be exported to BI and machine learning tools to analyze in depth appointment occupancy, return visit rates and treatment plan usage. In addition, the platform provides a powerful API that enables integration of the acupuncture booking software with other clinic systems such as accounting, client cards or marketing automation.
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keyboard_arrow_downWhat does the free plan include for an acupuncturist and what do the paid features add?Anolla's free plan includes the essential acupuncture booking, calendar management, and client communication tools needed to launch a modern acupuncture practice. It is ideal for an independent acupuncturist or a small clinic team that wants to start accepting online appointments and sending automated reminders quickly. Paid features add unlimited automation for managing complex treatment courses, follow-up visits, and recurring bookings, along with advanced finance and marketing integrations and client loyalty tools such as coupons, loyalty programs, and personalized treatment plan offers.
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keyboard_arrow_downHow does Anolla’s usage-based pricing help reduce the business risk of an acupuncture clinic?Anolla’s usage-based pricing model is specifically designed to reduce the financial risk for acupuncture clinics and individual practitioners. An acupuncture practice does not have to pay high fixed monthly fees in months with low booking volume, which can be burdensome when demand is seasonal. Costs always scale in proportion to the actual number of acupuncture bookings, allowing new acupuncturists and small practices to grow safely. This model is especially suitable for acupuncture services where demand fluctuates periodically, for example during seasonal health issues, periods of high stress or campaign-based treatment packages.
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keyboard_arrow_downHow quickly can I start using Anolla’s acupuncture booking software?Getting started with Anolla is quick, and you can begin configuring your account in just a few minutes. A context-aware AI assistant is available 24/7 to guide you through the process, allowing most users to set up the acupuncture scheduling software independently and with ease.
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keyboard_arrow_downWhy is Anolla’s acupuncture platform a future-proof solution for your clinic?The Anolla acupuncture booking platform is future-proof thanks to an extensible modular architecture that grows with your clinic’s needs. Its cloud-based design and AI-driven learning continually improve the logic of acupuncture scheduling, treatment plan management, and patient communication. Unlike static acupuncture software, Anolla is built around a powerful API that opens the door to new integrations and automation. The extensible, module-based structure also supports an IoT ecosystem, including smart door access for acupuncture treatment rooms, equipment rental management, or sensors to monitor waiting room occupancy and environmental conditions. This architecture ensures your acupuncture clinic’s booking and management tools always align with the latest technologies and patient expectations.
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