Medical scheduling software

Medical scheduling software

Try for free: modern medical booking software that sets itself up in minutes, automates clinic appointment schedules, fits family doctors, specialists and dental care, and offers smart integrations with health information systems and unlimited growth freedom.

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All-in-one software

Create exactly the digital intake and patient management solution your healthcare facility needs to run clinical workflows – a modular medical platform with advanced scheduling, care pathway tracking and EHR/HIS integration options, ready for AI-supported post-diagnosis follow-up calls and booking automation.

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    Add-on modules

    Extend your clinic workflow functionality in real time – activate over 20 ready-made medical modules (e.g. online booking, video consultation, repeat prescription requests, series bookings for therapy sessions) with a single click and reduce front desk administrative workload by up to 41.2%¹ (Capterra Features & Functionality 5/5).
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    Scalable data management

    Add unlimited clinics, specialists, hospital departments, consulting rooms, procedures and patients, and manage the entire medical services schedule from a single central booking platform 33.1%¹ more efficiently, reducing duplicate data entry and call volumes.
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    IoT Ecosystem

    An automation engine that connects a clinic’s digital workflows with the physical healthcare environment (e.g. patient self-service terminals, access control systems, waiting area call systems, lighting automation, HVAC) – enabling 24/7 self-service bookings, autonomous clinic room management and 10–30% energy savings.

24/7 Sales Agent

Get a 24/7 virtual medical reception that connects, in real time, doctors’ and therapeutic specialists’ free appointment slots with suitable patients – for booking in-person visits, arranging telemedicine sessions or requesting complex treatment packages.

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    Service marketplace

    Let potential patients and employers discover your clinic’s services on the digital healthcare marketplace – increasing the visibility of medical services by up to 16.9%¹ without additional marketing, especially for new private clinics, dental centers and rehabilitation providers that are just starting in digital channels.
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    Quotes and orders

    Accept profitable medical service orders and respond to inquiries for diagnostic packages, occupational health and operating theater time with structured care-pathway offers – this way you capture every valuable patient case, increase procedure utilization and expand your clinic’s patient base.
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    Interactive Business Profile

    Bring all your clinic’s digital medical services together in a personalised healthcare profile – an interactive clinic portal where patients can book doctor appointments, physiotherapy sessions and examination times 24/7, schedule repeat visits, pay invoices, and submit price inquiries for personalised treatment plans and diagnostic packages.

24/7 Contextual AI support

Use a specially trained, deeply integrated medical AI assistant that answers up to 79.3%¹ of patients’ recurring questions in real time 24/7 in 25 languages (e.g., booking, exam preparation, cancellation policy), guides patients along their care journey, and provides the clinic with personalized recommendations for optimizing schedules and managing patient flow.

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    Contextual AI Assistant

    A context-aware AI assistant for healthcare resolves in real time up to 79.3%¹ of standard medical registration inquiries and up to 52.4%¹ of first-line IT support cases by analyzing the specific provider’s appointment schedules, doctors’ calendars, patient record data, and booking flows and offering personalized access-to-care solutions.
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    Automated customer communication

    Automated patient communication sends event-based, treatment- and examination-related personalized notifications to the right channel at the right time (in 25 languages) – reducing call center load and admin time by up to 39.3%¹ and keeping all patient communication documented in one medical booking platform.
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    24/7 Customer Support

    Patients of your clinic or hospital have 24/7 medical-topic AI chat support in 25+ languages – a virtual assistant follows your registration and workflow rules, guides patients on bookings, repeat prescriptions and how to prepare for appointments, and ensures a smooth patient experience while reducing the need for manual intervention from your registration team by up to 59.3%¹.

Trusted Platform

A recognized all-in-one medical booking software – the preferred choice of hundreds of clinics, dental centers, aesthetic medicine providers and specialist practices. Replace scattered appointment files, phone-based registrations and standalone notification systems with a single comprehensive solution and provide patients with a consistent, secure, top-quality care-access experience.

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    Easy to Use

    Ease of use 5/5 – intuitive appointment schedule management, doctor and room calendar views, an overview of the occupancy of examination rooms and round-the-clock multilingual guided support have reduced front desk staff training time by 60% and enabled 9 out of 10 healthcare workers to master the basic functions of the medical booking software in under 30 minutes¹ (Capterra rating).
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    Unrivaled Value Proposition

    Anolla medical booking software is a cost-efficient and reliable investment in digital patient management for healthcare providers. Its financial value rating is 4.7/5¹ and its functionality and reliability rating is 5/5¹ on Capterra. The system uses usage-based pricing – you pay only for actual appointment bookings and active service units. There are no hidden licence fees, the risks associated with seasonal fluctuations in patient numbers are mitigated, and the solution suits both small clinics and large hospital networks.
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    Real‑Time Support

    Real-time support for your medical booking environment: a 24/7 context-aware AI support agent that resolves up to 79.3%¹ of user inquiries, combined with automated integrations with CRM, health information systems and billing platforms, has increased medical registration service scores to 4.7/5¹.
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    Security and Compliance

    Security and compliance with healthcare requirements – data encryption, 24/7 monitoring and cloud-based backups protect patient charts, booking information and treatment data 90–95% more effectively than on-site servers. The medical booking software complies with GDPR and health data protection standards, enabling doctors and clinics to focus confidently on developing their healthcare services.

Customer Experience

An overall rating of 4.8/5¹ and 99.96%¹ uptime confirm the reliability and high performance of the medical booking platform even at peak times. Real success stories from specialist clinics and hospitals show measurable increases in appointment capacity, shorter waiting lists and higher patient satisfaction – join healthcare providers who refuse to compromise on patient experience.

Customer Success 360°

Turn medical customer service into a strategic patient success partnership – The Customer Success 360° solution combines 24/7 context-aware support, appointment statistics and workload analytics and dynamic doctor and room views to anticipate patient needs, optimize booking utilization, reduce no-show rates and increase long-term treatment loyalty.

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    360° Personalization

    360° personalization adapts appointment, examination and procedure bookings in real time for every patient based on their medical history, preferred doctor and previous visit patterns – smart recommendations for finding the right time, specialist and clinic department, quick options for repeat procedures and 24/7 chat support ensure a smooth one-click booking experience on the web and in mobile.
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    Customer Management

    Patient management (medical CRM) consolidates all of a patient’s clinical and administrative information into a single real-time database – manage medical records, visit history, referrals and contact preferences to provide a personalised care pathway and improve patient satisfaction and adherence to treatment.
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    Link Manager

    Create and share separate online registration links and QR codes for each specialist doctor, family practice, clinic service or diagnostic package – turn hospital website buttons, patient portals, email links, clinic door stickers and campaign flyers into direct paths to digital appointment booking.
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    Online payments

    Secure advance payments for medical services – integrated online payments let you charge prepayments for consultations, diagnostic tests and procedures, confirming appointments only after successful payment and cutting no-show treatment losses and wasted staff time to a minimum.
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    Automated Waitlist

    The automatic waitlist fills cancelled consultations and examination slots 24/7 – the software notifies patients about newly available appointments by SMS or email, enabling the clinic to increase room occupancy, reduce queues for planned visits and raise equipment utilization by an average of up to 18.2%¹.
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    Translation Management

    Offer every international patient a native-language digital registration experience in more than 25 languages – appointment booking forms, examination descriptions, preparation instructions and the patient portal are localized automatically, breaking down language barriers and supporting medical tourism and cross-border healthcare.

Customer Loyalty Analytics

Patient loyalty analytics shows in real time which patient segments, specialties and treatment bundles drive the highest repeat visits and care revenue – helping you quickly identify patients with chronic conditions, active family practice patients and high-value specialist consultation bookers so you can offer well-timed reminders, preventive checkups and personalized care plans.

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    Memberships

    Create multi-tier health packages and patient memberships – automate membership levels for regular health check-ups, chronic disease monitoring programs, and occupational health contracts, offering fixed-price visit bundles, discounts on preventive screenings, and priority appointments at each tier; even a 5%¹ increase in patient retention can grow your medical center’s profitability by 25–95%¹.
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    Passes and Tickets

    Prepaid visit bundles, procedure cards and examination passes give the clinic more predictable revenue and encourage patients to return – the system automatically tracks used consultations, physiotherapy sessions, rehab visits or diagnostic package tests, reducing front-desk manual work and billing errors to zero.
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    Recurring Subscriptions

    Recurring subscriptions allow you to create automatically renewing healthcare memberships – such as monthly chronic condition monitoring packages, regular lab testing programs, monthly occupational health contracts or private clinic memberships – providing a stable and predictable monthly cash flow and uninterrupted access to medical care for the patient.
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    Email Campaigns

    Send targeted healthcare information and prevention campaigns to exactly the right patient groups – export dynamic patient segments (e.g. people with diabetes, cardiovascular risk, pregnant patients or occupational health clients) to your marketing platform with one click and share personalized invitations to screenings, vaccinations and health checks, while tracking the growth in bookings and the impact on treatment outcomes.

Booking Management

Manage all appointment slots, doctor and nurse team schedules, surgery planning, examination rooms, equipment utilization schedules, patient notifications and activity logs from a single medical control panel – smoothly support individual consultations, group therapies, day-surgery schedules and telemedicine video consultations, while reducing manual front-desk work and ensuring a clear overview of clinic workload and resource utilization.

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    Group Bookings

    Automated group bookings for medical offices and health centers – set patient limits per appointment, manage real-time participant lists, and create recurring group therapies, lectures, and health programs.
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    Multi-Resource Booking

    Configure simultaneous booking of multiple medical resources – let patients combine a doctor, procedure room, diagnostic device and required accessories in a single reservation, perfectly suited for managing surgical schedules, diagnostic packages and health checkups.
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    Hourly and Daily Services

    Manage all medical services – from short consultations and procedures to multi-day rehabilitation and care packages – in a single medical booking software that adapts to your clinic’s workflows and care pathways.
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    Variable-Duration Services

    Create both fixed and variable duration medical services – patients can choose the length of their consultation, therapy session or procedure themselves, increasing schedule flexibility, appointment occupancy and treatment capacity.
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    Flexible Booking Rules

    Your medical practice, your booking rules – set deadlines for scheduling and canceling appointments, define preregistration and confirmation requirements, emergency visit rules, and manage a color-coded calendar for doctors and procedures in day, week, or month view.

Schedule Management

Consolidate doctors’ appointment schedules, procedure rooms, operating theatres and clinic locations into a single central planning environment – role-based access (doctor, nurse, reception, administrator) and real-time updates ensure accurate time planning and reduce double bookings and scheduling errors by up to 68.5%¹.

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    Schedules

    Medical schedules sync the availability of doctors, nurses, procedure rooms and equipment with an online booking calendar – define regular consultation hours and exceptions (on-call shifts, duty doctors, surgery days, trainings) in a few clicks and the system automatically updates the patient-facing calendar.
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    Time Blocking

    Flexible time blocking in medical schedules – create one-off or recurring blocks for doctors, specialty rooms, operating theatres and diagnostic equipment using precise date, time and weekday filters to reserve time for emergencies, maintenance or internal meetings.
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    Resource Management

    Manage limited medical resources – link consultation rooms, operating theatres, examination rooms, laboratory equipment and diagnostic devices to specific procedures and medical services to prevent double-bookings and improve clinic workflow efficiency and revenue.
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    Access Management

    Assign doctors, nurses, reception and administrators access rights to medical booking software features, resources and clinic locations, and customize automated notifications – each role sees and edits only the bookings and patient data they are permitted to, ensuring a secure and compliant workflow.

Mobile-first software

Truly mobile-first medical appointment software – a modern, intuitive interface for doctors, nurses, and reception staff, cloud-based synchronization with hospital and clinic systems, and instant app notifications provide a quick overview of appointment times and changes on any device.

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    Cloud-based access

    Cloud-based medical booking software provides secure access from any clinic, hospital or home office with 99.96%¹ reliability – patient data and appointment schedules are synchronized in real time across all doctors’ and reception staff devices.
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    Cross-platform ecosystem

    The cross-platform medical booking software works seamlessly on clinic desktop computers (Mac/PC) as well as on doctors’ and nurses’ iOS and Android devices – start managing appointment schedules on one device and continue on another without interruption, while maintaining full visibility into patient and room occupancy.
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    Admin app

    The mobile app for medical centre managers, doctors, and front desk staff (iOS, Android) provides 100% of the web-version functionality – manage appointments, room occupancy, doctors’ schedules, patient queues, and cancellations in real time, with instant app notifications from any location.
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    Client app

    A patient self-service portal and mobile app (iOS, Android, web) that makes booking, changing and canceling medical appointments possible in just a few clicks – patients can see available appointment times, view their test results, and receive instant notifications about bookings, prescriptions and follow-up visits.
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    Instant app notifications

    Real-time app notifications give the clinic a complete overview of all patient activities – new appointment bookings, e-consultation requests, cancellations, waiting list movements, and secure messages in both browser and mobile app.

Personalized automated notifications

Set up a personalized automated notification system for your medical center based on appointment type, location (clinic, hospital, online visit) and channel (email/SMS) – tailored messages reach the right patients at the right time, maintaining a consistent clinic brand voice and reducing manual communication for front-desk staff.

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    Automated confirmations

    An automated confirmation flow increases confidence for both patients and doctors – for every new appointment, time change or cancellation the system immediately sends secure email and SMS confirmations, reducing confusion and the number of calls to reception.
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    Reminders

    Reduce medical appointment no-show rates by up to 14.9%¹ – automated SMS and email reminders notify patients at precisely timed intervals about their upcoming appointments, procedures, and examinations (SMS works quickly and reliably even without an internet connection).
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    Automatic feedback collection

    Automatic patient feedback collection is triggered after every actual appointment, examination or procedure – the system asks for ratings (on a 5★ scale) and comments about doctors’ work, reception service and the clinic experience to support data-driven quality management and service improvement.

Dynamic pricing

A dynamic pricing module lets you automate medical service fees according to time of day, season, patient groups and the load on consulting rooms or equipment – create flexible campaign prices for health checks, special offers for repeat patients, VIP packages and event-based discounts to maximise clinic revenue and optimise treatment volumes.

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    Time-based special pricing

    Time-based special pricing enables you to set automatic discounts based on appointment length, date, time, weekday, service type (e.g. family doctor visit, specialist consultation, diagnostics) and patient membership – allowing you to manage demand more efficiently, fill off-peak hours and increase medical centre profitability in a structured way.
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    Resource-based pricing

    Resource-based pricing in medicine – adjust consultation fees and appointment lengths according to the doctor’s specialty, the clinic’s reputation, equipment costs, and appointment demand, so that the value of each patient visit is reflected fairly and transparently.
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    Discounted rates

    One-click discounted tariffs in healthcare – bring forward discounts for preventive health checks, vaccination campaigns or diagnostic packages together with a struck-through regular price to encourage patients to book appointments during lower-demand periods.

Data-driven analytics

Run your clinic in a data-driven way – get real-time visibility into appointment occupancy, demand by specialty and your revenue mix, connect your medical booking software to Google Analytics, GTM and Pixel and export raw data to BI and ML tools to optimise schedules, service bundles and the patient journey.

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    Real-time statistics

    Monitor your medical center’s workload in real time – the dashboard shows up-to-the-second consultation revenue, specialists’ workloads, examination schedule occupancy, and the number of new patients, enabling clinic management to quickly make data-driven decisions on reception staffing, medical practice scheduling, and diagnostic department operations.
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    Web analytics integrations

    Connect your medical booking software with web analytics – integrate your digital registration system with Google Analytics, Google Tag Manager and Meta Pixel to track the patient journey from the clinic website to appointment booking, follow-up visits and repeat bookings.
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    BI & AI readiness

    Turn your clinic data into a strategic asset – export booking and appointment data at any time to Excel, Google Sheets or directly to BI and AI platforms to perform in-depth analyses of appointment volumes, profitability by specialty, diagnostic workload and seasonal changes in case types, and to build predictive models for optimizing doctors’ schedules and front desk operations.

Questions and answers: Anolla software

Frequently asked questions about Anolla medical booking software – clear answers for clinic managers, private practitioners and front-desk staff to help them make an informed software choice, assess integration options with the existing clinic information system and confidently start digital management of patient appointments.

  • keyboard_arrow_downHow is Anolla different from typical medical booking software?
    Most medical booking calendars only handle appointment scheduling. Anolla is a comprehensive all-in-one workflow and booking platform for medical practices, designed for clinics, specialists, dental centres and other healthcare providers. The platform unifies online registration, patient management (medical CRM), digital care workflows and automated notifications in a single environment. Unlike static doctor calendars, Anolla uses healthcare-tailored AI to optimise appointment times, reduce no-shows and improve clinic utilisation. Anolla supports smart dynamic pricing for private clinics and paid healthcare services. The same platform lets you manage hourly doctor and nurse appointments alongside multi-day treatment courses, testing days and inpatient stays, all consolidated into a single healthcare calendar.
  • keyboard_arrow_downDoes Anolla support hourly and multi-day medical bookings at the same time?
    Yes, this is one of Anolla’s most important competitive advantages in the medical booking systems market. Unlike many clinic scheduling tools, Anolla does not force you to choose between appointment-based and package-based care models. The platform simultaneously supports hourly doctor, nurse and therapist appointments, as well as day-based procedures, investigations and treatment courses. You can also manage variable-length medical services such as diagnostic packages, rehabilitation sessions and pre- and post-operative check-ups. All appointments, tests and treatment periods run in parallel under a single healthcare provider account and are consolidated into one comprehensive clinic calendar view. Anolla is ideal for hybrid healthcare business models such as private clinics, day-care units, rehabilitation centres, dental clinics and multi-specialty medical centres.
  • keyboard_arrow_downHow does the Anolla medical AI assistant reduce administrative workload and human errors at reception?
    Anolla’s automated patient support AI assistant works 24/7 for clinics and health centers. The virtual front desk automatically resolves up to 79.3%¹ of typical patient requests, such as booking appointments, rescheduling, cancellations and questions about reminders. The assistant also handles up to 52.4%¹ of first-line technical questions related to the patient portal, online registration or payment solutions – without involvement from clinic reception or IT support. Automated patient communication, SMS and email reminders and smart instruction messages reduce the administrative time of front-desk and medical staff by up to 39.3%¹. The result is a lower administrative burden, fewer double bookings and minimal human error in doctors’ appointment schedules and diagnostic timetables.
  • keyboard_arrow_downHow does Anolla's dynamic pricing module help healthcare providers optimize their prices?
    Anolla’s dynamic pricing module for medical services automates the pricing strategy of private clinics, dental centres and rehabilitation clinics. A clinic can set flexible rules for adjusting consultation fees, procedure prices and treatment package costs based on time of day, weekday, season or specific patient segments (for example repeat patients, corporate clients, insured patients). All price changes are applied automatically according to predefined business rules, without manual calculations and spreadsheets. The system helps fill low-demand appointment slots with more attractive prices and enables higher revenue during peak hours and in high-load specialties (e.g. diagnostics, dentistry, cosmetic surgery). The pricing strategy aims to simultaneously increase appointment occupancy, procedure utilisation and the overall profitability of the clinic, while maintaining transparency and patient-friendly price display.
  • keyboard_arrow_downIs Anolla suitable both for an individual specialist doctor and for a multi-location clinic chain?
    Yes, the Anolla medical booking platform is designed to scale for all types of healthcare providers, from solo specialists and family practices to multi-location clinic chains and hospital networks. A single doctor, psychologist, physiotherapist or dentist can start with a powerful free plan that covers core needs for online scheduling and patient management. Larger medical centers and multi-site clinics benefit from a centralized dashboard where schedules for all specialties, examination rooms and procedure suites are managed in one place. The platform allows you to add unlimited clinic locations, specialists, nurses, therapists and administrative users. Flexible role- and location-based access control (RBAC) lets you define separate permissions for doctors, front-desk staff, clinic managers and the finance department, while maintaining data protection and secure handling of patient information.
  • keyboard_arrow_downWhat healthcare tools and systems does Anolla integrate with?
    Anolla medical booking software is built on an API-first architecture and supports extensible integrations suitable for both private practices and larger medical centres. For payment processing there is a direct integration with Stripe’s payment solution, enabling secure online payments for appointments, procedures, and treatment packages. To support healthcare management decisions, Anolla offers integrations with analytics platforms such as Google Analytics, Google Tag Manager, and Meta Pixel to track patient flow, booking behaviour, and campaign effectiveness. When needed, raw data can be exported to BI and ML tools for clinic financial analysis, resource planning, or forecasting models. In addition, the platform includes a powerful REST API and supports integration with other medical systems such as hospital information systems (HIS), laboratory information systems (LIS), accounting software, and patient portals to create a unified digital healthcare ecosystem.
  • keyboard_arrow_downWhat does the free plan include and what do the paid medical features add?
    Anolla’s free package includes all the core functions needed to launch smooth online registration and a simplified patient intake workflow for a medical practice. This level is ideal for individual specialists, small practices, psychologists, physiotherapists, and smaller dental offices that want to switch quickly to digital appointment management. Paid packages add unlimited automation rules (for example, multi-stage reminders, follow-up surveys, repeat-booking suggestions), extended integrations with medical systems, and patient loyalty modules such as treatment-plan-based messaging, repeat-patient programs, and contract solutions for corporate clients. This helps clinics improve both utilization and the quality of the patient experience.
  • keyboard_arrow_downHow does Anolla’s usage-based pricing help reduce the business risk of a medical facility?
    Anolla’s usage-based pricing model is specifically designed to reduce the business risks of private clinics, dental centers, therapy practices, and other healthcare providers. Healthcare providers don’t have to pay high fixed monthly fees during periods when patient numbers or service load are lower, for example due to seasonality or economic fluctuations. Software costs always scale in proportion to the actual volume of bookings, consultations, and procedures. This model is ideal for seasonal healthcare services (such as aesthetic medicine, cosmetic surgery, or sports medicine) and for clinics with fluctuating patient flow, helping to keep fixed costs under control and maintain cash flow flexibility.
  • keyboard_arrow_downHow quickly can a medical center start working with Anolla?
    Getting started with Anolla usually takes just a few minutes, and the entire setup process is guided by a healthcare-tailored, context-aware AI assistant available 24/7. The user interface for doctors, nurses and reception staff is designed to be as intuitive as possible, which is why the platform’s ease of use is rated 5/5¹ on Capterra. On average, nine out of ten clinic team members master the system’s core functionality – managing appointment times, using the booking calendar and registering patients – in under 30 minutes¹, without the need for an extensive training program.
  • keyboard_arrow_downWhat makes Anolla’s medical booking platform a future-proof solution?
    Anolla is a future-proof medical booking software thanks to its extensible modular architecture that grows with the clinic and the evolution of healthcare services. The platform evolves continuously through cloud-based infrastructure and AI-driven learning, which help refine booking logic, reduce gaps between appointments and improve patient flow. Unlike static doctor calendars, Anolla is built around a powerful API that provides a basis for deep integration with other medical systems. The extensible modular platform also supports an IoT-based healthcare ecosystem, including hardware integrations such as access control that opens a clinic room door based on a patient’s confirmed booking, rental management for diagnostic and treatment equipment and smart sensors to monitor room utilisation. This architecture enables us to continuously integrate the latest digital health technologies, ensuring that the clinic’s booking and workflow tools always remain at the cutting edge of the market.

¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.

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