Medical scheduling software

Medical appointment scheduling software

Anolla helps clinics and healthcare practices manage patient appointments, online bookings, provider schedules and reminders in one easy-to-use medical appointment system.

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All-in-one medical scheduling software

Connect appointment scheduling with digital intake, patient management, care pathway tracking and optional EHR/HIS integrations. Modular workflows, AI-assisted follow-up and booking automation help your healthcare facility reduce administrative work and adapt the software to its needs.

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    Add-on modules

    Tailor the medical scheduling software to your clinic’s needs. Enable essential add ons with one click, automate recurring workflows, and reduce manual administration without complex setup.
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    Scalable data management

    Manage unlimited locations, staff members, healthcare services, and patients. Keep clinic schedules, user accounts, and patient information organized in one central medical booking system.
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    IoT Ecosystem

    Anolla acts as an automation engine that connects digital booking and administrative workflows with physical technology such as access control and automated lighting. This enables 24 hour self service and helps medical practices operate with less manual intervention.

24/7 Sales Agent

Get a 24/7 virtual medical reception that connects, in real time, doctors’ and therapeutic specialists’ free appointment slots with suitable patients – for booking in-person visits, arranging telemedicine sessions or requesting complex treatment packages.

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    Service marketplace

    List your healthcare services on the marketplace so prospective patients can find them more easily. Improve visibility across digital channels with less marketing effort, especially when launching a new clinic or service.
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    Quotes and orders

    Accept profitable medical service orders and respond to inquiries for diagnostic packages, occupational health and operating theater time with structured care-pathway offers – this way you capture every valuable patient case, increase procedure utilization and expand your clinic’s patient base.
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    Interactive Business Profile

    Bring all your clinic’s digital medical services together in a personalised healthcare profile – an interactive clinic portal where patients can book doctor appointments, physiotherapy sessions and examination times 24/7, schedule repeat visits, pay invoices, and submit price inquiries for personalised treatment plans and diagnostic packages.

24/7 Contextual AI support

Use a deeply integrated AI assistant that supports your medical office team around the clock and in multiple languages. It provides context aware guidance, saves staff time, and helps make patient communication more efficient.

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    Contextual AI Assistant

    The context aware AI assistant automatically resolves many routine support requests and helps handle more complex follow up questions. By considering each user’s request, account activity, and relevant data, it delivers fast, personalized responses.
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    Automated customer communication

    Automated communication sends patients timely, personalized notifications triggered by appointment events. Manage multilingual messages from one patient appointment scheduling software and keep communication securely documented.
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    24/7 Customer Support

    Patients can receive help from AI chat support outside clinic hours and in most major languages. The assistant answers common questions, guides users through appointment booking and management, and helps resolve issues when staff are unavailable.

Trusted Platform

A recognized all-in-one medical booking software – the preferred choice of hundreds of clinics, dental centers, aesthetic medicine providers and specialist practices. Replace scattered appointment files, phone-based registrations and standalone notification systems with a single comprehensive solution and provide patients with a consistent, secure, top-quality care-access experience.

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    Easy to Use

    Anolla medical scheduling software helps clinic teams organize doctor availability quickly while enabling patients to find and book a suitable appointment with minimal guidance. A clear interface and 24 hour multilingual support make adoption straightforward for both staff and patients.
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    Unrivaled Value Proposition

    Anolla offers medical practices flexible, usage-based pricing, so you pay only for what you use. There are no hidden fees, and the medical scheduling software scales with your practice, clinic, or growing appointment volume.
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    Real‑Time Support

    Real-time support helps your team resolve everyday questions quickly. A context-aware AI assistant handles many common requests and works with automation integrations to reduce manual appointment administration.
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    Security and Compliance

    Security is essential when managing medical appointments and patient data. Anolla uses encryption, continuous monitoring, and cloud backups to help protect your clinic and patient information. The medical booking system supports GDPR compliance and reliable practice growth.

Customer Experience

Customer stories, user feedback, and measurable results show how Anolla helps healthcare providers coordinate appointments more efficiently, improve the patient experience, and manage increasing service demand.

Customer Success 360°

Turn medical customer service into a strategic patient success partnership – The Customer Success 360° solution combines 24/7 context-aware support, appointment statistics and workload analytics and dynamic doctor and room views to anticipate patient needs, optimize booking utilization, reduce no-show rates and increase long-term treatment loyalty.

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    360° Personalization

    360° personalization adapts appointment, examination and procedure bookings in real time for every patient based on their medical history, preferred doctor and previous visit patterns – smart recommendations for finding the right time, specialist and clinic department, quick options for repeat procedures and 24/7 chat support ensure a smooth one-click booking experience on the web and in mobile.
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    Customer Management

    Patient management (medical CRM) consolidates all of a patient’s clinical and administrative information into a single real-time database – manage medical records, visit history, referrals and contact preferences to provide a personalised care pathway and improve patient satisfaction and adherence to treatment.
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    Bookings for website and sharing

    Create and share separate online registration links and QR codes for each specialist doctor, family practice, clinic service or diagnostic package – turn hospital website buttons, patient portals, email links, clinic door stickers and campaign flyers into direct paths to digital appointment booking.
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    Online payments

    Add secure prepayments directly to the booking process. Appointments can be confirmed after payment is received, helping your medical practice reduce no-shows and protect revenue.
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    Automated Waitlist

    An automated waitlist helps fill cancelled or newly available appointments quickly. Patients are notified when a suitable time becomes available, improving clinic calendar occupancy even outside office hours.
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    Translation Management

    Give every patient a smooth booking experience in their preferred language. Service descriptions, the booking interface, and notifications follow one shared language configuration, helping medical offices serve international patients more effectively. The medical booking software also supports different currencies and time zones.

Customer Loyalty Analytics

Patient loyalty analytics shows in real time which patient segments, specialties and treatment bundles drive the highest repeat visits and care revenue – helping you quickly identify patients with chronic conditions, active family practice patients and high-value specialist consultation bookers so you can offer well-timed reminders, preventive checkups and personalized care plans.

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    Memberships

    Create tiered membership or patient programs and automate level management. Set exclusive offers for medical services, visit packages, and passes at each level.
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    Passes and Tickets

    Prepaid visit bundles, procedure cards and examination passes give the clinic more predictable revenue and encourage patients to return – the system automatically tracks used consultations, physiotherapy sessions, rehab visits or diagnostic package tests, reducing front-desk manual work and billing errors to zero.
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    Recurring Subscriptions

    Recurring subscriptions allow you to create automatically renewing healthcare memberships – such as monthly chronic condition monitoring packages, regular lab testing programs, monthly occupational health contracts or private clinic memberships – providing a stable and predictable monthly cash flow and uninterrupted access to medical care for the patient.
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    Email Campaigns

    Send targeted healthcare information and prevention campaigns to exactly the right patient groups – export dynamic patient segments (e.g. people with diabetes, cardiovascular risk, pregnant patients or occupational health clients) to your marketing platform with one click and share personalized invitations to screenings, vaccinations and health checks, while tracking the growth in bookings and the impact on treatment outcomes.

Medical appointment booking system

Let patients book appointments online while your team manages availability, confirmations, reminders, cancellations and rescheduling from one medical booking system. Support consultations, group therapy, day surgery and telemedicine while reducing manual front-desk work.

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    Group Bookings

    Automated group bookings for medical offices and health centers – set patient limits per appointment, manage real-time participant lists, and create recurring group therapies, lectures, and health programs.
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    Multi-Resource Booking

    Configure simultaneous booking of multiple medical resources – let patients combine a doctor, procedure room, diagnostic device and required accessories in a single reservation, perfectly suited for managing surgical schedules, diagnostic packages and health checkups.
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    Hourly and Daily Services

    Manage all medical services – from short consultations and procedures to multi-day rehabilitation and care packages – in a single medical booking software that adapts to your clinic’s workflows and care pathways.
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    Variable-Duration Services

    Create both fixed and variable duration medical services – patients can choose the length of their consultation, therapy session or procedure themselves, increasing schedule flexibility, appointment occupancy and treatment capacity.
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    Flexible Booking Rules

    Your medical practice, your booking rules – set deadlines for scheduling and canceling appointments, define preregistration and confirmation requirements, emergency visit rules, and manage a color-coded calendar for doctors and procedures in day, week, or month view.

Medical office scheduling software

Coordinate provider calendars, surgery schedules, examination rooms, equipment and locations from one central view. Role-based access and real-time updates keep schedules accurate, prevent conflicts and give your team a clear view of clinic capacity.

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    Schedules

    Medical schedules sync the availability of doctors, nurses, procedure rooms and equipment with an online booking calendar – define regular consultation hours and exceptions (on-call shifts, duty doctors, surgery days, trainings) in a few clicks and the system automatically updates the patient-facing calendar.
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    Time Blocking

    Flexible time blocking in medical schedules – create one-off or recurring blocks for doctors, specialty rooms, operating theatres and diagnostic equipment using precise date, time and weekday filters to reserve time for emergencies, maintenance or internal meetings.
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    Resource Management

    Manage limited medical resources – link consultation rooms, operating theatres, examination rooms, laboratory equipment and diagnostic devices to specific procedures and medical services to prevent double-bookings and improve clinic workflow efficiency and revenue.
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    Access Management

    Assign doctors, nurses, reception and administrators access rights to medical booking software features, resources and clinic locations, and customize automated notifications – each role sees and edits only the bookings and patient data they are permitted to, ensuring a secure and compliant workflow.

Mobile-first software

Truly mobile-first medical appointment software – a modern, intuitive interface for doctors, nurses, and reception staff, cloud-based synchronization with hospital and clinic systems, and instant app notifications provide a quick overview of appointment times and changes on any device.

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    Cloud-based access

    Securely access your medical scheduling software from any device or location. Data syncs automatically, while performance and security are continuously monitored to support reliable day-to-day clinic management.
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    Cross-platform ecosystem

    The cross-platform medical booking software works seamlessly on clinic desktop computers (Mac/PC) as well as on doctors’ and nurses’ iOS and Android devices – start managing appointment schedules on one device and continue on another without interruption, while maintaining full visibility into patient and room occupancy.
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    Admin app

    The mobile app for medical centre managers, doctors, and front desk staff (iOS, Android) provides 100% of the web-version functionality – manage appointments, room occupancy, doctors’ schedules, patient queues, and cancellations in real time, with instant app notifications from any location.
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    Client app

    A patient self-service portal and mobile app (iOS, Android, web) that makes booking, changing and canceling medical appointments possible in just a few clicks – patients can see available appointment times, view their test results, and receive instant notifications about bookings, prescriptions and follow-up visits.
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    Instant app notifications

    Real-time app notifications give the clinic a complete overview of all patient activities – new appointment bookings, e-consultation requests, cancellations, waiting list movements, and secure messages in both browser and mobile app.

Personalized automated notifications

Set up a personalized automated notification system for your medical center based on appointment type, location (clinic, hospital, online visit) and channel (email/SMS) – tailored messages reach the right patients at the right time, maintaining a consistent clinic brand voice and reducing manual communication for front-desk staff.

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    Automated confirmations

    An automated confirmation flow increases confidence for both patients and doctors – for every new appointment, time change or cancellation the system immediately sends secure email and SMS confirmations, reducing confusion and the number of calls to reception.
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    Reminders

    Reduce missed appointments with automated SMS and email reminders. Patients receive timely notifications about upcoming visits, and SMS messages arrive even when no internet connection is available.
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    Automatic feedback collection

    Automatically collect ratings and comments after completed appointments or care experiences. Patient feedback provides practical insights for improving services, workflows, and the overall quality of care.

Dynamic pricing

A dynamic pricing module lets you automate medical service fees according to time of day, season, patient groups and the load on consulting rooms or equipment – create flexible campaign prices for health checks, special offers for repeat patients, VIP packages and event-based discounts to maximise clinic revenue and optimise treatment volumes.

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    Time-based special pricing

    Time-based special pricing enables you to set automatic discounts based on appointment length, date, time, weekday, service type (e.g. family doctor visit, specialist consultation, diagnostics) and patient membership – allowing you to manage demand more efficiently, fill off-peak hours and increase medical centre profitability in a structured way.
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    Resource-based pricing

    Resource-based pricing in medicine – adjust consultation fees and appointment lengths according to the doctor’s specialty, the clinic’s reputation, equipment costs, and appointment demand, so that the value of each patient visit is reflected fairly and transparently.
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    Discounted rates

    One-click discounted tariffs in healthcare – bring forward discounts for preventive health checks, vaccination campaigns or diagnostic packages together with a struck-through regular price to encourage patients to book appointments during lower-demand periods.

Data-driven analytics

Run your clinic in a data-driven way – get real-time visibility into appointment occupancy, demand by specialty and your revenue mix, connect your medical booking software to Google Analytics, GTM and Pixel and export raw data to BI and ML tools to optimise schedules, service bundles and the patient journey.

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    Real-time statistics

    Monitor your medical center’s workload in real time – the dashboard shows up-to-the-second consultation revenue, specialists’ workloads, examination schedule occupancy, and the number of new patients, enabling clinic management to quickly make data-driven decisions on reception staffing, medical practice scheduling, and diagnostic department operations.
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    BI & AI readiness

    Turn your clinic data into a strategic asset – export booking and appointment data at any time to Excel, Google Sheets or directly to BI and AI platforms to perform in-depth analyses of appointment volumes, profitability by specialty, diagnostic workload and seasonal changes in case types, and to build predictive models for optimizing doctors’ schedules and front desk operations.

Flexible pricing

Flexible pricing for medical centers – a transparent usage-based model with no hidden fees that scales with the growth of your clinic or private practice, taking into account the number of specialists, consultation rooms, and seasonal demand fluctuations for health checks, vaccinations, and examinations.

Free software

Start with digital registration risk-free – create a basic doctor appointment schedule, open online booking for patients, and automate initial time management without any upfront investment.

0€
Create Free Account

Package includes

Paid features

Start with free software and activate paid features as needed and as your business grows.

Paid features

Anolla usage statistics

These figures are based on anonymized Anolla usage data, medical scheduling software configurations, the feature catalog, in-app feedback, and service monitoring. They describe measured platform usage and settings and do not guarantee results for any specific clinic, medical practice, or healthcare provider.

Officially supported languages

26
Languages in which Anolla officially supports the user interface, notifications, AI assistance, and customer support workflows for managing patient and staff appointments.
Source and method
Source:
Anolla software configuration.
Method:
Counts actively supported languages whose localized user interface and notifications are in use in production.
Last updated:

Overall in-app user rating

4.8/5
The weighted average of in-app user ratings across appointment workflows, support conversations, and feedback analytics.
Source and method
Source:
Anolla in-platform feedback and anonymized usage data.
Method:
The weighted average of ratings from workflows, conversations, and feedback analytics is calculated.
Last updated:

Measured platform uptime

99.96%
The measured availability of Anolla's public core services based on service monitoring data.
Source and method
Source:
Anolla monitoring data.
Method:
Successfully completed monitoring checks are compared with all monitoring checks performed.
Last updated:

AI support availability

24/7
The availability of Anolla's AI assistant for automated guidance and help with common medical appointment booking and software usage questions.
Source and method
Source:
Anolla software configuration and service monitoring.
Method:
It is verified whether the AI support service is configured to be available around the clock.
Last updated:

AI-resolved support chats

79.3%
The percentage of support conversations resolved by the AI assistant without intervention from a customer support specialist.
Source and method
Source:
Anolla anonymized AI and support usage data.
Method:
An inquiry is considered resolved if no follow-up inquiry or support ticket on the same topic was created for the same session or account.
Last updated:

Advanced features activated via self-service

12
The number of additional medical booking software features that customers can activate with one click through self-service settings.
Source and method
Source:
Anolla software configuration.
Method:
Active add-on features that customers can activate through self-service are counted in the feature catalog.
Last updated:

Full online payment flow with prepayment

100%
The prepayment rate required through integrated online payments before a patient appointment is confirmed.
Source and method
Source:
Anolla payment configuration.
Method:
It is verified whether a booking with integrated online payment is confirmed only after the full booking fee has been paid.
Last updated:

Core feature coverage in mobile apps

99%
The percentage of core web platform features supported in Anolla's iOS and Android apps for managing patient appointments on the go.
Source and method
Source:
Anolla feature catalog and release/QA checks.
Method:
The core features supported in the mobile applications are compared with the web platform's core feature catalog.
Last updated:

Unedited AI-generated support responses

52.4%
The percentage of AI-generated support ticket responses that required no substantive edits from the technical support team.
Source and method
Source:
Anolla anonymized AI and support usage data.
Method:
AI-generated responses are compared with responses edited or manually replaced by technical support.
Last updated:

Management accounts using automated notifications

90%
The percentage of active admin accounts using event-based notifications to automatically inform patients about bookings, appointment changes, and upcoming visits.
Source and method
Source:
Anolla anonymized usage data.
Method:
Active management accounts in which the automated email or SMS notification add-on is enabled are counted.
Last updated:

Independently completed initial setup

85%
The percentage of new users who configured the core features of the medical scheduling software online without additional training or customer support.
Source and method
Source:
Anolla anonymized usage data.
Method:
Completion of the account, schedule, service, and initial booking flow setup steps by new users is verified.
Last updated:

Active accounts using advanced features

41.2%
The percentage of active accounts using at least one advanced feature to improve clinical appointment workflows or automate booking processes.
Source and method
Source:
Anolla anonymized usage data.
Method:
Active accounts with at least one enabled add-on feature are compared with all active accounts.
Last updated:

Anolla ratings on Capterra

In addition to Anolla's anonymized usage data, the independent software marketplace Capterra collects verified user feedback about Anolla. The ratings below show how customers evaluate their experience with the medical appointment scheduling software.

★★★★★
5.0/5

Ease of use

★★★★★
5.0/5

Features and functionality

★★★★★
4.7/5

Value for money

Ratings are based on user reviews from the independent software portal Capterra.

Frequently asked questions

Frequently asked questions about Anolla medical booking software – clear answers for clinic managers, private practitioners and front-desk staff to help them make an informed software choice, assess integration options with the existing clinic information system and confidently start digital management of patient appointments.

  • keyboard_arrow_downHow is Anolla different from typical medical booking software?
    Basic appointment tools often focus only on calendars and available time slots. Anolla brings patient bookings, CRM, workflow automation, flexible pricing, and online payments together in one AI-powered medical scheduling platform. It supports both hourly appointments and multi-day bookings, works on the web and in mobile apps, and accommodates international and multilingual use. Its flexible setup makes it suitable for independent practitioners, medical offices, and larger healthcare organizations.
  • keyboard_arrow_downDoes Anolla support hourly and multi-day medical bookings at the same time?
    Yes, this is one of Anolla’s most important competitive advantages in the medical booking systems market. Unlike many clinic scheduling tools, Anolla does not force you to choose between appointment-based and package-based care models. The platform simultaneously supports hourly doctor, nurse and therapist appointments, as well as day-based procedures, investigations and treatment courses. You can also manage variable-length medical services such as diagnostic packages, rehabilitation sessions and pre- and post-operative check-ups. All appointments, tests and treatment periods run in parallel under a single healthcare provider account and are consolidated into one comprehensive clinic calendar view. Anolla is ideal for hybrid healthcare business models such as private clinics, day-care units, rehabilitation centres, dental clinics and multi-specialty medical centres.
  • keyboard_arrow_downHow does the Anolla medical AI assistant reduce administrative workload and human errors at reception?
    Anolla's automated AI support assistant is available 24/7 and can resolve many chat-based questions without manual intervention. Automated communication reduces repetitive administrative work, helps prevent human error, and gives medical practice teams more time to focus on patient care and service development.
  • keyboard_arrow_downHow does Anolla's dynamic pricing module help healthcare providers optimize their prices?
    Anolla’s dynamic pricing module for medical services automates the pricing strategy of private clinics, dental centres and rehabilitation clinics. A clinic can set flexible rules for adjusting consultation fees, procedure prices and treatment package costs based on time of day, weekday, season or specific patient segments (for example repeat patients, corporate clients, insured patients). All price changes are applied automatically according to predefined business rules, without manual calculations and spreadsheets. The system helps fill low-demand appointment slots with more attractive prices and enables higher revenue during peak hours and in high-load specialties (e.g. diagnostics, dentistry, cosmetic surgery). The pricing strategy aims to simultaneously increase appointment occupancy, procedure utilisation and the overall profitability of the clinic, while maintaining transparency and patient-friendly price display.
  • keyboard_arrow_downIs Anolla suitable both for an individual specialist doctor and for a multi-location clinic chain?
    Yes, the Anolla medical booking platform is designed to scale for all types of healthcare providers, from solo specialists and family practices to multi-location clinic chains and hospital networks. A single doctor, psychologist, physiotherapist or dentist can start with a powerful free plan that covers core needs for online scheduling and patient management. Larger medical centers and multi-site clinics benefit from a centralized dashboard where schedules for all specialties, examination rooms and procedure suites are managed in one place. The platform allows you to add unlimited clinic locations, specialists, nurses, therapists and administrative users. Flexible role- and location-based access control (RBAC) lets you define separate permissions for doctors, front-desk staff, clinic managers and the finance department, while maintaining data protection and secure handling of patient information.
  • keyboard_arrow_downWhat healthcare tools and systems does Anolla integrate with?
    Anolla medical booking software is built on an API-first architecture and supports extensible integrations suitable for both private practices and larger medical centres. For payment processing there is a direct integration with Stripe’s payment solution, enabling secure online payments for appointments, procedures, and treatment packages. To support healthcare management decisions, Anolla offers integrations with analytics platforms such as Google Analytics, Google Tag Manager, and Meta Pixel to track patient flow, booking behaviour, and campaign effectiveness. When needed, raw data can be exported to BI and ML tools for clinic financial analysis, resource planning, or forecasting models. In addition, the platform includes a powerful REST API and supports integration with other medical systems such as hospital information systems (HIS), laboratory information systems (LIS), accounting software, and patient portals to create a unified digital healthcare ecosystem.
  • keyboard_arrow_downWhat does the free plan include and what do the paid medical features add?
    Anolla's free plan includes the core features needed to launch online appointment booking and streamline patient intake. It is ideal for independent specialists, small practices, psychologists, physiotherapists, and dental offices that want to move quickly to digital appointment management. Paid plans add unlimited automation rules, including multi-stage reminders, follow-up surveys, and rebooking suggestions, as well as advanced healthcare integrations and patient retention features. These include treatment plan messages, returning patient programs, and contract-based options for corporate clients. This helps clinics improve schedule utilization while delivering a better patient experience.
  • keyboard_arrow_downHow does Anolla’s usage-based pricing help reduce the business risk of a medical facility?
    Anolla’s usage-based pricing model is specifically designed to reduce the business risks of private clinics, dental centers, therapy practices, and other healthcare providers. Healthcare providers don’t have to pay high fixed monthly fees during periods when patient numbers or service load are lower, for example due to seasonality or economic fluctuations. Software costs always scale in proportion to the actual volume of bookings, consultations, and procedures. This model is ideal for seasonal healthcare services (such as aesthetic medicine, cosmetic surgery, or sports medicine) and for clinics with fluctuating patient flow, helping to keep fixed costs under control and maintain cash flow flexibility.
  • keyboard_arrow_downHow quickly can a medical center start working with Anolla?
    Getting started takes only a few minutes, with a context-aware AI assistant available 24/7 to guide you through setup. Most users can configure their account independently, making the rollout of medical appointment scheduling software quick and straightforward.
  • keyboard_arrow_downWhat makes Anolla’s medical booking platform a future-proof solution?
    Anolla is a future-proof medical booking software thanks to its extensible modular architecture that grows with the clinic and the evolution of healthcare services. The platform evolves continuously through cloud-based infrastructure and AI-driven learning, which help refine booking logic, reduce gaps between appointments and improve patient flow. Unlike static doctor calendars, Anolla is built around a powerful API that provides a basis for deep integration with other medical systems. The extensible modular platform also supports an IoT-based healthcare ecosystem, including hardware integrations such as access control that opens a clinic room door based on a patient’s confirmed booking, rental management for diagnostic and treatment equipment and smart sensors to monitor room utilisation. This architecture enables us to continuously integrate the latest digital health technologies, ensuring that the clinic’s booking and workflow tools always remain at the cutting edge of the market.

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