Clinic scheduling software

• keyboard_arrow_downHow is Anolla different from traditional clinic booking software?
  Typical clinic booking calendars only handle appointment scheduling and do not support the full operational workflow or patient-flow management of a modern medical clinic. Anolla is an all-in-one clinic booking software that unifies online appointment booking, patient management (CRM), front-desk workflows and automated communication into a single platform. Unlike static calendars, Anolla uses an AI-based booking engine that optimises doctors’ schedules, resource use for procedures and appointment occupancy. The software supports dynamic pricing for private clinics and paid medical services. Anolla manages hourly appointments (e.g. family doctors, specialists, therapists) as well as multi-day procedures (e.g. rehabilitation courses, surgical processes, diagnostic package sequences) at the same time. All bookings are consolidated into a single clinic calendar, simplifying planning for doctors, nurses, procedure rooms and equipment and reducing manual work at reception.
• keyboard_arrow_downDoes Anolla support both hourly appointments and multi-day treatment plans at the same time?
  Yes, this is one of the main competitive advantages of Anolla as clinic booking software. Unlike many appointment systems for clinics, Anolla does not force you to choose only one booking model. The platform simultaneously supports short hourly doctor appointments, longer procedures (e.g. diagnostics, procedure block slots) and multi-day treatment courses and rehabilitation programmes. The clinic can manage procedures with variable duration where the actual time depends on the patient’s condition or the scope of the service. All bookings – doctor’s offices, procedure rooms, operating theatres, therapy rooms and medical equipment – run in parallel under a single clinic account. A unified calendar view gives the front desk and clinic management full overview of doctors’ workloads, room utilisation and patient bookings. This makes Anolla an ideal solution for medical institutions with hybrid service models such as private clinics, rehab centres, aesthetic medicine clinics, dental centres and health centres.
• keyboard_arrow_downHow does the Anolla Clinic AI assistant reduce front desk workload and human errors?
  Anolla’s automated clinic AI assistant works 24/7 and responds to patient booking requests, appointment change and cancellation requests, as well as recurring questions without overloading the reception phone line. The AI-based customer support automatically resolves up to 79.3%¹ of all standard patient inquiries from platform users, including information on appointment times, specialties, doctors’ consulting days, location and initial registration. The AI assistant can also resolve up to 52.4%¹ of the clinic’s first-level technical support questions, such as issues related to online registration, the patient portal and e-bookings, without involvement from the IT team or reception. Automated patient communication – reminders via SMS and email, follow-up surveys, and preparation instructions for visits – reduces admin time by up to 39.3%¹ while lowering the risk of double bookings, incorrect times and data-entry errors. The result is a lower administrative burden on clinic reception, a smoother patient journey and noticeably fewer human errors in scheduling.
• keyboard_arrow_downHow does Anolla's dynamic pricing help clinics optimize prices for paid services?
  Anolla’s dynamic pricing module enables private clinics, dental centres and aesthetic medicine centres to automate the pricing strategy of their paid medical services. The clinic can set detailed pricing rules based on time of day, weekday, season, doctor’s qualification, procedure type and specific patient group (e.g. regulars, insured patients, campaign packages). All price changes are applied automatically according to predefined business rules both on the clinic’s online booking page and in internal scheduling. The system helps fill low-demand times with cheaper prices and enables maximum revenue during high-load periods (such as evening specialist visits or weekend clinics). The goal of dynamic pricing is to increase room occupancy, spread patient load more evenly throughout the day and grow the clinic’s overall profitability without manual price changes by reception staff.
• keyboard_arrow_downIs Anolla suitable both for a small private clinic and for multi-location medical centers?
  Yes, Anolla clinic booking software is designed to scale for healthcare providers of any size – from a single specialist to a multi-location hospital and clinic chain. A solo specialist or small private clinic can start with a powerful free plan that covers all essential needs: online bookings, doctor calendar management, automatic reminders and basic patient handling. Larger medical centres, dental chains and multi-location health centres benefit from centralised management where appointment slots, rooms and specialties across all clinics are brought into a single dashboard. The platform lets you add unlimited clinic locations, doctors, nurses, therapists and reception users, while maintaining clear role- and organisation-based access control (RBAC). This means, for example, that doctors see only their own appointments, management sees statistics for the whole clinic network, and reception can manage bookings centrally or by location according to the clinic’s workflow.
• keyboard_arrow_downWhich clinic tools and systems does Anolla integrate with?
  The Anolla clinic booking software is built with an API-first architecture that enables seamless integrations with key systems in the healthcare sector. For accepting online payments in private clinics, dental practices and aesthetic offices, there is a direct integration with Stripe’s payment solution, which supports prepayments, deposits and automated confirmations for on-site payments. For analytics and marketing, the platform supports integrations with tools such as Google Analytics, Google Tag Manager and Meta Pixel, helping to measure the effectiveness of booking campaigns and the patient journey from website visit to appointment. In addition, it is possible to export raw data to BI and machine learning tools (BI/ML) so that the clinic can analyze occupancy, doctor workload, cancellation volume and patient segments. Anolla provides a powerful API to connect the clinic’s booking engine with the existing health information system, patient portal, billing software, electronic health records (EHR) and other medical facility systems, ensuring smooth data flow across the clinic’s entire IT ecosystem.
• keyboard_arrow_downWhat does the free clinic package include and what do the paid modules add?
  Anolla’s free clinic plan includes all the basic tools needed to launch a modern online-booking clinic without initial software costs. The free plan covers doctor and room calendar management, online booking, basic patient management, automatic email reminders and simple statistics, making it ideal for solo practitioners and small private clinics. Paid modules add unlimited automation rules (such as automated recalls, treatment course reminders and repeat booking suggestions), extended integrations with health information systems, accounting software and marketing tools, as well as specialised patient loyalty features. These include membership programmes for paid services, personalised offer campaigns, coupons, treatment packages and a feedback collection module that helps the clinic improve quality of care and increase repeat visits.
• keyboard_arrow_downHow does Anolla’s usage-based pricing help clinics reduce business risk?
  Anolla’s usage-based pricing model is built to reduce the business risk of medical institutions, private clinics and health services with seasonal demand. Clinics don’t have to pay high fixed monthly fees during periods when patient numbers or procedure volumes are temporarily lower – for example during holidays, downturns or changes in seasonal disease patterns. Software costs scale in proportion to actual bookings, active physicians and features in use, so overheads never grow faster than clinic turnover. This pricing is particularly suitable for rehabilitation centers, aesthetic medicine clinics, diagnostic centers and other healthcare providers where demand may fluctuate by season or campaign. This allows clinics to maintain a flexible IT cost base while keeping all the benefits of digital booking and a high service standard.
• keyboard_arrow_downHow quickly can a clinic start using Anolla booking software?
  Rolling out Anolla clinic booking software usually takes just a few minutes, and the entire setup is guided by a 24/7 context-aware AI assistant. The assistant helps you step by step to create the clinic profile, add doctors’ and rooms’ schedules, configure procedures and appointment types, and open online booking for patients. The platform’s ease of use is rated 5/5¹ on Capterra, which means most clinics can adopt the system independently without lengthy training. Experience shows that nine out of ten team members learn the clinic booking software’s core functions – scheduling appointments, modifying bookings, and managing the patient calendar – in less than 30 minutes¹.
• keyboard_arrow_downWhat makes Anolla’s clinic booking software a future-proof solution?
  Anolla is a future-proof solution for clinics thanks to its scalable modular architecture and cloud-based technology that evolves continuously with the needs of the healthcare sector. The platform is built on a powerful API that allows you to add new clinical modules and integrate Anolla with existing health information systems, laboratory and diagnostic systems, as well as accounting and patient portals. The AI-based learning booking engine takes into account changing patient behavior, cancellation rates and specialty-specific characteristics, gradually optimizing doctors’ schedules and appointment availability. The extensible modular platform is also ready for IoT ecosystem integration – for example, door access solutions for self-service reception areas, medical equipment rental and usage tracking, waiting area sensors and smart displays. This architecture allows clinics to rapidly adopt new technologies and digital services, keeping their booking and operations software consistently at the cutting edge of the market.

¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.