Mental health scheduling software

• keyboard_arrow_downHow is Anolla different from conventional mental health appointment booking platforms?
  Most mental health booking calendars only let you schedule appointments. Anolla is a complete all-in-one revenue-optimizing booking and workflow platform for mental health practitioners — psychologists, therapists, psychiatrists, counsellors and clinics. The solution brings together therapy session scheduling, client record management (CRM) and automated communication. Unlike static appointment calendars, Anolla uses artificial intelligence to help optimize therapy schedules and reduce cancellations. The platform supports dynamic pricing for individual, couples and family therapy, group sessions and mental health workshops. Anolla allows you to manage hourly therapy sessions, multi-day mental health retreats and longer treatment plans in parallel under one practitioner or clinic account, consolidating all appointments into a single therapist workspace calendar view.
• keyboard_arrow_downDoes Anolla support hourly sessions and multi-day mental health programs at the same time?
  Yes, this is one of Anolla’s most important advantages for mental health practitioners. Unlike many therapy booking systems, Anolla does not force a clinic, psychologist or therapist to use only a single scheduling model. The platform simultaneously supports 50-minute and 90-minute therapy sessions, day-based mental health trainings and multi-day treatment programs and retreats. You can also manage variable-length assessment sessions, follow-up appointments and crisis-counselling slots. All mental health appointments, group therapy times and programs run in parallel under a single practitioner, team-therapy unit or multidisciplinary clinic account. All bookings are consolidated into a central clinic calendar, giving a clear overview of therapy room, practitioner and group utilisation. This makes Anolla ideal for hybrid mental health business models – from solo practices to multi-site psychiatry clinics and therapy centres.
• keyboard_arrow_downHow does the Anolla AI-based assistant reduce administrative workload and human errors in therapy clinics?
  Anolla’s automated mental health customer support AI assistant runs 24/7 and answers recurring questions from both new and existing therapy clients. The assistant automatically resolves up to 79.3%¹ of all standard requests related to booking, rescheduling and cancelling sessions, such as changing the session time, requesting a video session link or booking an initial consultation. It can also handle up to 52.4%¹ of first-line technical support involving logging into the patient portal, pre-registration forms and payment solutions – without involvement from reception or a coordinator. Automated client communication and smart reminders reduce the administrative time of therapy clinics by up to 39.3%¹, prevent double bookings and minimize errors when changing therapy schedules. The result is a significantly lower administrative load for mental health professionals and a more stable, reliable appointment schedule for clients.
• keyboard_arrow_downHow does Anolla's dynamic pricing help mental health professionals set fairly optimized service prices for clients?
  Anolla’s dynamic pricing module automates the pricing strategy of a psychologist, therapist or mental health clinic across consultations, therapy plans and groups. A practitioner can define rules for how a therapy session price changes based on time of day, weekday, season, demand, service type (e.g. crisis counselling, family or couples therapy) or client group (e.g. students, children, long-term clients). All price changes are applied automatically according to the mental health centre’s predefined business conditions, without manual recalculation. The system helps fill low-demand session times, such as daytime slots on weekdays, at lower prices and reduces the number of empty gaps in the therapy schedule. During peak hours and for the most in-demand specialists, the pricing model enables higher revenue while maintaining transparency and a sense of fairness for clients. The goal is to increase both therapy room occupancy and the overall profitability of the mental health centre, while keeping mental health support accessible to different target groups.
• keyboard_arrow_downIs Anolla suitable both for a solo therapist and for a multi-location mental health clinic?
  Yes, Anolla is designed to scale for mental health practices of any size. A solo psychologist, counselor or coach can start with a powerful free plan that makes it easy to manage bookings for individual sessions, video consultations and initial assessments. Multi-office or multi-location mental health centers, psychiatric clinics and therapy centers benefit from centralized practice management. The platform lets you add an unlimited number of practitioners, therapy groups and locations, giving each psychologist, therapist, psychiatrist or family counselor their own schedule and visibility settings. Role- and location-based access control (RBAC) lets you precisely define what information clinic directors, reception staff, interns and external consultants can see, improving data protection and day-to-day workflows.
• keyboard_arrow_downWhich mental health tools and platforms does Anolla integrate with?
  Anolla is built on an API-first architecture to fit seamlessly into the digital ecosystem of a modern mental health clinic. The platform supports key integrations with payment solutions, including integration with Stripe, enabling psychologists and therapists to accept secure card and recurring payments for therapy plans. Anolla connects with analytics solutions such as Google Analytics, Google Tag Manager and Meta Pixel, which help measure the booking flow for mental health services, the effectiveness of marketing campaigns and the journey of new clients. Where needed, anonymised raw data can be exported to BI and machine learning tools to analyse session occupancy, cancellation patterns and the utilisation of therapeutic resources. In addition, Anolla includes a powerful API that makes it possible to integrate the system with other clinic management solutions, patient portals, teletherapy platforms and billing software.
• keyboard_arrow_downWhat does the free Anolla plan include and what do the paid features add for a mental health practice?
  Anolla’s free package brings together all the basic tools a psychologist, therapist, or coach needs to start managing appointments smoothly: online booking, basic reminders, simple client data management, and a clear therapy calendar. This level is ideal for new private practices, small counseling offices, and solo practitioners. Paid features unlock unlimited automation, deep integrations with other clinical systems, advanced reporting on utilization of mental health services, and loyalty modules that support repeat sessions, treatment-plan follow-ups, and systematic collection of client feedback. This allows each practice to choose exactly the level of functionality that matches its caseload and growth strategy.
• keyboard_arrow_downHow does Anolla’s usage-based pricing help mental health practices reduce business and financial risks?
  Anolla’s usage-based pricing model is tailored to specifically reduce the risks of mental health practices. Psychologists, therapists, and small counseling centers don’t have to pay high fixed monthly fees when the number of sessions is lower, for example due to seasonal fluctuations, holidays, or crisis situations. Platform costs scale in proportion to the actual number of booked sessions, programs, and clients, making the solution cost-effective both for growing private practices and established clinics. The model is ideal for mental health services with seasonal demand, such as student counseling, stress management groups, or employer support and coaching programs, providing a flexible way to keep booking software costs under control.
• keyboard_arrow_downHow quickly can a mental health professional start working with Anolla?
  Getting started with Anolla usually takes just a few minutes, and the entire setup process is guided by a 24/7 context-aware AI assistant tailored to the specifics of mental health services. A psychologist can quickly add therapy services, session lengths, modes of delivery (in-person or online) and client group types. The platform’s ease of use is rated 5/5¹ on Capterra, and nine out of ten mental health team members master the system’s core functionality – including calendar management, booking flow and reminders – in under 30 minutes¹. This means the clinic can make its booking portal public almost immediately after joining, without extensive training or IT support.
• keyboard_arrow_downWhat makes Anolla’s mental health booking platform a future-proof solution for clinics and private practices?
  Anolla is future-proof thanks to its extensible modular architecture that grows with the needs of the mental health sector. The platform evolves continuously through cloud-based infrastructure and AI-driven learning, optimising therapy schedules, client communication and resource use. Unlike static appointment software, Anolla is built around a powerful API that enables integration both with existing clinic solutions and with new digital health platforms. The extensible modular platform also supports an IoT ecosystem, including smart access control for therapy rooms, waiting room displays, equipment rental management for group therapy and neurofeedback devices, and environmental sensors. This architecture enables mental health clinics and private practices to continuously adopt the latest technologies so that their booking and client management tools always remain at the forefront of the market and support evidence-based, secure and accessible mental health care.

¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.