Mental health scheduling software

Mental health scheduling software

Schedule mental health consultations online, let clients book their own appointments and simplify calendar management. Anolla helps therapy, counseling and psychiatric services manage bookings, check-ins and reminders in one secure system.

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All-in-one mental health software

Configure one mental health practice management solution for your therapy center, private practice, clinic or support agency. Modular settings, secure data flows, integrations and AI-assisted tools help your organization manage services efficiently as it grows.

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    Add-on modules

    Expand your mental health scheduling software with optional features whenever your practice or clinic needs them. Activate tools in one click to automate recurring workflows, reduce manual administration, and support growth without a complex setup.
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    Scalable data management

    Manage unlimited locations, practitioners, therapy and counseling services, and clients from one central mental health appointment scheduling system. Anolla brings daily appointment and calendar management into one clear view for mental health and behavioral health providers.
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    IoT Ecosystem

    Anolla provides an automation layer that connects digital booking workflows with your physical care environment, including access control, smart lighting, and compatible facility tools. These integrations can enable round the clock self service and help practices operate more autonomously.

24/7 Sales Agent

Get a 24/7 virtual front desk and booking environment that connects, in real time, your free therapy slots, psychiatry appointments and counselling sessions with clients’ specific needs – for bookings, initial consultations, assessments or agreeing on long-term therapy plans.

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    Service marketplace

    List your mental health services in the marketplace so prospective clients can find them more easily. Increase visibility across digital channels with less manual marketing, particularly while your therapy practice or counseling center is building its online presence.
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    Quotes and orders

    Receive complex therapy program inquiries in a structured way – for example employer mental health packages, group therapy bookings, and crisis counseling solutions – and respond to price inquiries with professional offers to seize every valuable cooperation project and grow your mental health center’s client base.
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    Interactive Business Profile

    Consolidate your entire mental health practice into a single interactive clinic profile. This profile serves as a complete therapy environment where clients can book psychologist or therapist appointments 24/7, register for group therapy, pay for sessions, fill in pre-interview questionnaires, and submit price inquiries for employer support programs.

24/7 Contextual AI support

Use Anolla's integrated AI assistant around the clock and communicate in multiple languages. It provides personalized guidance, saves administrative time, and creates a smoother appointment booking and client service experience.

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    Contextual AI Assistant

    The context aware AI assistant automatically handles many routine booking conversations and helps with more detailed follow up questions. By considering each user's request, account activity, and relevant data, it delivers faster and more personalized answers.
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    Automated customer communication

    Automated client communication sends timely, personalized notifications triggered by appointments and other relevant events. Manage multilingual messages and securely documented conversations from a mental health online scheduling platform designed for care providers.
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    24/7 Customer Support

    Clients can access AI chat support around the clock in most major languages. The assistant answers common questions, guides people through self scheduling, and helps resolve booking issues when your psychologists, psychiatrists, or administrative team are unavailable.

Trusted Platform

A recognized all-in-one mental health booking platform, preferred by hundreds of psychologists, psychiatrists, coaches and therapy centers – replace fragmented calendar apps, video session links and paper waitlists with a single comprehensive solution and offer clients a secure, digitally guided mental health journey from first booking to follow-up care.

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    Easy to Use

    Anolla's mental health scheduling software helps psychologists, therapists, and counseling centers start managing appointments quickly. An intuitive interface and round the clock multilingual guidance make account setup straightforward without a complicated implementation process.
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    Unrivaled Value Proposition

    Anolla’s usage-based pricing means you pay only for the features and capacity your mental health practice or clinic actually needs. There are no hidden fees, and the mental health scheduling software scales as your caseload, services, and care team grow.
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    Real‑Time Support

    Real-time support helps reduce daily administrative work. A context-aware AI assistant answers common questions and works with automation integrations to streamline mental health appointment scheduling and practice coordination.
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    Security and Compliance

    Anolla protects sensitive client data with encryption, continuous monitoring, and cloud-based backups. These safeguards provide a secure alternative to locally hosted servers. GDPR compliance gives psychologists, psychiatrists, therapists, and counseling teams greater confidence when managing client information and expanding their services.

Customer Experience

Client stories, user feedback, and measurable results show how Anolla helps mental health professionals work more efficiently, provide a convenient appointment booking experience, and support sustainable practice or clinic growth.

Customer Success 360°

Turn patient service into a strategic customer success partnership – The Customer Success 360° solution combines round-the-clock context-aware support, availability and occupancy analytics, therapy session statistics and dynamic booking interfaces to prevent session cancellations, identify scheduling patterns that reduce burnout risk, and increase client satisfaction and loyalty to your mental health center.

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    360° Personalization

    360° personalization tailors every therapy client’s digital journey in real time based on their booking history, preferred specialists, session times and service types – smart recommendations for available counselling slots, fast access to a favourite psychologist, secure one-click video session launch and 24/7 chat support create a smooth, trustworthy experience that supports the client’s mental well-being.
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    Customer Management

    Customer management (CRM) consolidates each therapy and counselling client’s history, session notes, risk levels and preferences into a single secure database – create dynamic client groups (e.g. anxiety disorder, family therapy, work-related burnout), personalise follow-up contact and strengthen the therapeutic relationship strategically.
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    Bookings for website and sharing

    Create and share separate booking links and QR codes for each therapist, psychologist, psychiatrist or support group – every website button, mental health blog post, Instagram bio or campaign flyer becomes a direct path to confidential appointment booking.
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    Online payments

    Let clients make a secure prepayment when booking an appointment. The session is confirmed after payment is received, helping your practice reduce no-shows, protect revenue, and simplify payment administration.
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    Automated Waitlist

    An automated waitlist helps fill canceled or newly available therapy and counseling appointments faster. The mental health appointment scheduling software notifies suitable clients even outside office hours, improving calendar occupancy and access to care.
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    Translation Management

    Let clients book mental health services in their preferred language throughout the entire scheduling journey. Service descriptions, the user interface, and notifications can be localized from one language setting, creating a clear and consistent experience across markets. The mental health online scheduling platform also supports multiple countries, currencies, and time zones.

Customer Loyalty Analytics

Customer loyalty analytics shows in real time which therapy clients stay in regular sessions, which services (individual therapy, couples therapy, group therapy, online counseling) they prefer and when their treatment path drops off – enabling you to offer targeted follow-ups, incentives and to improve both clinical outcomes and revenue.

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    Memberships

    Create client programs and tiered memberships for your mental health services. Automate membership levels and assign tailored discounts for therapy sessions, service packages, and passes to encourage continuity of care and client retention.
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    Passes and Tickets

    Prepaid session packages and digital therapy cards secure stable revenue and recurring bookings – the system automatically tracks used sessions, reducing admin staff’s manual work and minimizing disputes over visit counts.
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    Recurring Subscriptions

    Recurring subscriptions create automatically renewing mental health support packages – monthly or quarterly therapy and counseling memberships that provide clients with continuous support and your practice with predictable, stable recurring revenue.
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    Email Campaigns

    Send targeted email campaigns to exactly the right client groups – export, with one click, contact lists for clients with anxiety disorders, depression, burnout or family therapy to your marketing platform to share preventive materials, educational articles and personalized offers with measurable results.

Mental health appointment scheduling software

Manage individual sessions, group therapy, online consultations, crisis counseling and recurring appointments from one place. Online self-scheduling, automated reminders and contactless check-in reduce administrative work while making access easier for clients and patients.

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    Group Bookings

    Automated group therapy bookings – set participant limits for sessions, manage real-time participant lists and waiting lists, and organize recurring group therapy meetings without manual spreadsheet work.
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    Multi-Resource Booking

    Single-step booking of multiple mental health resources – allow clients to book several therapists’ time slots, therapy rooms and supporting services (e.g. assessments, follow-up consultations) in one transaction to efficiently manage comprehensive treatment packages and therapy programs.
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    Hourly and Daily Services

    Manage all mental health services – from short video consultations and crisis counselling to full-day therapy programs and residential treatment periods – in one flexible platform that adapts to your clinical workflows and care models.
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    Variable-Duration Services

    Create variable duration therapy sessions – the client or administrator can choose a suitable length (e.g. 30, 45, 60 or 90 minutes), enabling more personalized treatment plans, better time management and higher occupancy of appointments.
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    Flexible Booking Rules

    Your clinic, your booking rules – set deadlines for scheduling and canceling sessions, define confirmation rules and prepayment requirements, and manage therapist and room calendars with color coding in day, week, or month view to avoid confusion in treatment schedules.

Mental health calendar management

Coordinate appointments, practitioners, rooms, resources and locations in one real-time calendar. Role-based access and instant updates help therapists, psychologists, psychiatrists and counselors avoid conflicts, manage availability and maintain accurate schedules.

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    Schedules

    Smart appointment schedules synchronize therapist and room availability with client online bookings – set up regular consultation hours, breaks, on-call shifts, and exceptions (vacations, trainings, supervision) in just a few clicks, and the booking calendar updates automatically.
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    Time Blocking

    Flexible time blocking for mental health appointments – create single or recurring blocks for a therapist, psychiatrist, counselor or group using precise date, time and weekday filters to keep room for documentation, team meetings and crisis work in the calendar.
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    Resource Management

    Efficient mental health resource management – link therapy rooms, testing cabins, diagnostic equipment and telehealth channels to specific treatment services and specialists to avoid double use, minimize gaps in the schedule and increase the profitability of the clinic or practice.
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    Access Management

    Secure access management in a mental health center – define separate permissions for therapists, psychologists, psychiatrists, administrators and assistants, restrict access to confidential bookings and locations, and automate notifications for both staff and clients in line with data protection and privacy requirements.

Mobile-first software

Mobile-first mental health booking platform – therapists and clients can manage appointments conveniently on their phone or tablet, while the intuitive interface, cloud-based syncing and instant in-app notifications ensure a secure, uninterrupted experience on any device for both in-person and online therapy.

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    Cloud-based access

    Access your mental health scheduling software securely from any device or location. Data syncs automatically, while performance and security are continuously monitored so you can manage appointments and services with confidence.
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    Cross-platform ecosystem

    The cross-platform mental health practice ecosystem works smoothly on Mac/PC, iOS, and Android devices – start planning the therapy schedule in your office and continue managing remote video sessions on your phone with the same intuitive experience.
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    Admin app

    The mobile-friendly therapist admin app (iOS and Android) offers full clinic management and therapy room booking functionality on par with the web version – instant in-app notifications for new session bookings, cancellations, and waiting list movements let you run your mental health centre from anywhere.
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    Client app

    Offer clients a safe and convenient mental health patient app (iOS, Android, web) where they can quickly review their therapy schedule, book psychologist or therapist appointments in a few clicks, modify or cancel sessions and receive instant notifications about any changes.
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    Instant app notifications

    Real-time app notifications give psychologists, therapists, and admin staff an instant overview of all patient activities – new therapy session bookings, initial consultation requests, cancellations, waiting list movements, and secure messages in both browser and mobile.

Personalized automated notifications

Set up mental health–specific automated notifications based on event (initial assessment, regular therapy session, follow-up), location (clinic, online therapy) and channel (email/SMS) – personalized messages reach the right patient group at the right time, maintaining a consistent clinic brand voice and reducing manual communication.

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    Automated confirmations

    Give confidence to both patients and the therapy team by sending instant automatic email and SMS confirmations for every newly booked therapy session, video therapy appointment or time change, reducing confusion and double bookings.
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    Reminders

    Reduce missed therapy and counseling appointments with automated SMS and email reminders. Timely notifications help clients remember upcoming sessions, and text messages can be received without an active internet connection.
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    Automatic feedback collection

    Automatically collect client ratings and comments after completed appointments. Feedback helps you identify areas for improvement and make informed decisions about the quality and development of your mental health services.

Dynamic pricing

Automate pricing of mental health services based on time of day, season, patient group, therapy format (individual, couples, group) and the specialist’s level of expertise – one of the most powerful pricing modules on the market for creating campaigns, discounted follow-up sessions, employee assistance programme rates and VIP psychologist fees, maximising clinic revenue without adding workload for the administrator.

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    Time-based special pricing

    Set up automatic special pricing based on session duration, date, time, weekday, therapy type (e.g. CBT, family therapy, crisis counselling) and patient membership or treatment package to optimise mental health appointment utilisation and manage demand more effectively across peak and off-peak seasons.
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    Resource-based pricing

    Resource-based pricing for mental health professionals – set session fees and durations for psychologists, psychiatrists, family therapists, and counselors according to their experience, specialty, and demand, so that the value of therapy services is reflected honestly and transparently for every client.
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    Discounted rates

    One-click discounted rates for therapy sessions – offer clearly highlighted special prices for initial consultations, day-centre group therapy or lower-income clients, showing a struck-through previous price to guide client decisions and boost session occupancy.

Data-driven analytics

Manage your mental health services with data. View real-time insights, analyze data for a selected period, and export raw data to BI or ML tools to evaluate pricing, services, and the customer journey.

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    Real-time statistics

    Monitor your mental health center’s real-time statistics – the dashboard shows up-to-the-second therapy session revenue, booked appointments, new clients, and returning visitors, enabling clinic managers and clinical leads to make rapid data-driven decisions on schedules, appointment volumes, and team workload.
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    BI & AI readiness

    Unlock the potential of your mental health data – export raw data on therapy sessions, client feedback and booking behavior at any time to Excel, Google Sheets or directly into BI and AI tools to run deep analyses, forecast appointment load, prevent cancellations and design data-driven mental health service development plans.

Flexible pricing

Flexible pricing for mental health practices – a transparent usage-based model with no hidden fees that grows with the needs of your psychology office, therapy center, or mental health clinic, and takes into account seasonal fluctuations, group therapy volumes, and the number of online sessions.

Free software

Start risk-free and create a smooth digital channel for mental health appointments – the free plan includes essential online booking features for psychologists, therapists, and counsellors so you can test the system in day-to-day work.

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Create Free Account

Package includes

Paid features

Start with free software and activate paid features as needed and as your business grows.

Paid features

Anolla usage statistics

These figures are based on Anolla's anonymized usage statistics, mental health scheduling software configurations, feature records, user feedback, and service monitoring. They reflect measured usage and settings rather than guaranteed results for any specific clinic or private practice.

Officially supported languages

26
The number of languages officially supported across Anolla's user interface, notifications, AI assistance, and customer support workflows.
Source and method
Source:
Anolla software configuration.
Method:
Counts actively supported languages whose localized user interface and notifications are in use in production.
Last updated:

Overall in-app user rating

4.8/5
The weighted average of in-app user ratings based on scheduling workflows, support conversations, and feedback analysis.
Source and method
Source:
Anolla in-platform feedback and anonymized usage data.
Method:
The weighted average of ratings from workflows, conversations, and feedback analytics is calculated.
Last updated:

Measured platform uptime

99.96%
The measured availability of Anolla's core public services based on monitoring data.
Source and method
Source:
Anolla monitoring data.
Method:
Successfully completed monitoring checks are compared with all monitoring checks performed.
Last updated:

AI support availability

24/7
The availability of Anolla's AI assistant for automated guidance and answers to common appointment booking and account usage questions.
Source and method
Source:
Anolla software configuration and service monitoring.
Method:
It is verified whether the AI support service is configured to be available around the clock.
Last updated:

AI-resolved support chats

79.3%
The percentage of support chat requests resolved by the AI assistant without intervention from the customer support team.
Source and method
Source:
Anolla anonymized AI and support usage data.
Method:
An inquiry is considered resolved if no follow-up inquiry or support ticket on the same topic was created for the same session or account.
Last updated:

Advanced features activated via self-service

12
The number of optional features that mental health providers can activate with one click through self-service settings.
Source and method
Source:
Anolla software configuration.
Method:
Active add-on features that customers can activate through self-service are counted in the feature catalog.
Last updated:

Full online payment flow with prepayment

100%
The prepayment percentage required for online payments before a mental health appointment is confirmed.
Source and method
Source:
Anolla payment configuration.
Method:
It is verified whether a booking with integrated online payment is confirmed only after the full booking fee has been paid.
Last updated:

Core feature coverage in mobile apps

99%
Percentage of core mental health scheduling features supported in the iOS and Android mobile apps.
Source and method
Source:
Anolla feature catalog and release/QA checks.
Method:
The core features supported in the mobile applications are compared with the web platform's core feature catalog.
Last updated:

Unedited AI-generated support responses

52.4%
Percentage of AI-generated support ticket responses that required no substantive corrections from the technical support team.
Source and method
Source:
Anolla anonymized AI and support usage data.
Method:
AI-generated responses are compared with responses edited or manually replaced by technical support.
Last updated:

Management accounts using automated notifications

90%
Percentage of active accounts using event-based automated notifications to manage mental health appointments and bookings.
Source and method
Source:
Anolla anonymized usage data.
Method:
Active management accounts in which the automated email or SMS notification add-on is enabled are counted.
Last updated:

Independently completed initial setup

85%
Percentage of new users who completed their online account setup independently, without separate training or assistance from customer support.
Source and method
Source:
Anolla anonymized usage data.
Method:
Completion of the account, schedule, service, and initial booking flow setup steps by new users is verified.
Last updated:

Active accounts using advanced features

41.2%
Percentage of active accounts using at least one advanced feature to extend or automate behavioral health workflows.
Source and method
Source:
Anolla anonymized usage data.
Method:
Active accounts with at least one enabled add-on feature are compared with all active accounts.
Last updated:

Anolla ratings on Capterra

Alongside Anolla's anonymized usage data, independent user ratings are available on the software review site Capterra. The results below show how users have rated their experience with Anolla's mental health scheduling software.

★★★★★
5.0/5

Ease of use

★★★★★
5.0/5

Features and functionality

★★★★★
4.7/5

Value for money

Ratings are based on user reviews from the independent software portal Capterra.

Frequently asked questions

Answers to common questions about Anolla mental health booking software – learn how the platform supports psychologists, therapists, psychiatrists and counsellors, how online appointment booking, reminders and data protection work, so you can make an informed choice and confidently launch digital booking in your mental health practice or centre.

  • keyboard_arrow_downHow is Anolla different from conventional mental health appointment booking platforms?
    Basic booking software often focuses only on appointment scheduling and calendar management. Anolla is an AI powered mental health appointment scheduling solution that brings bookings, client relationship management, workflow automation, flexible pricing, and online payments together. It supports both hourly sessions and multiday bookings, works on the web and in mobile apps, is available worldwide, and offers multilingual access. Its flexible setup suits independent psychologists, therapists, and psychiatrists as well as larger counseling centers and behavioral health organizations.
  • keyboard_arrow_downDoes Anolla support hourly sessions and multi-day mental health programs at the same time?
    Yes, this is one of Anolla’s most important advantages for mental health practitioners. Unlike many therapy booking systems, Anolla does not force a clinic, psychologist or therapist to use only a single scheduling model. The platform simultaneously supports 50-minute and 90-minute therapy sessions, day-based mental health trainings and multi-day treatment programs and retreats. You can also manage variable-length assessment sessions, follow-up appointments and crisis-counselling slots. All mental health appointments, group therapy times and programs run in parallel under a single practitioner, team-therapy unit or multidisciplinary clinic account. All bookings are consolidated into a central clinic calendar, giving a clear overview of therapy room, practitioner and group utilisation. This makes Anolla ideal for hybrid mental health business models – from solo practices to multi-site psychiatry clinics and therapy centres.
  • keyboard_arrow_downHow does the Anolla AI-based assistant reduce administrative workload and human errors in therapy clinics?
    Anolla's automated AI support assistant is available around the clock and can independently handle many chat support requests. Automated client communication reduces repetitive administrative work, helps prevent human error, and gives your team more time to improve services and support clients.
  • keyboard_arrow_downHow does Anolla's dynamic pricing help mental health professionals set fairly optimized service prices for clients?
    Anolla’s dynamic pricing module automates the pricing strategy of a psychologist, therapist or mental health clinic across consultations, therapy plans and groups. A practitioner can define rules for how a therapy session price changes based on time of day, weekday, season, demand, service type (e.g. crisis counselling, family or couples therapy) or client group (e.g. students, children, long-term clients). All price changes are applied automatically according to the mental health centre’s predefined business conditions, without manual recalculation. The system helps fill low-demand session times, such as daytime slots on weekdays, at lower prices and reduces the number of empty gaps in the therapy schedule. During peak hours and for the most in-demand specialists, the pricing model enables higher revenue while maintaining transparency and a sense of fairness for clients. The goal is to increase both therapy room occupancy and the overall profitability of the mental health centre, while keeping mental health support accessible to different target groups.
  • keyboard_arrow_downIs Anolla suitable both for a solo therapist and for a multi-location mental health clinic?
    Yes, Anolla is designed to scale for mental health practices of any size. A solo psychologist, counselor or coach can start with a powerful free plan that makes it easy to manage bookings for individual sessions, video consultations and initial assessments. Multi-office or multi-location mental health centers, psychiatric clinics and therapy centers benefit from centralized practice management. The platform lets you add an unlimited number of practitioners, therapy groups and locations, giving each psychologist, therapist, psychiatrist or family counselor their own schedule and visibility settings. Role- and location-based access control (RBAC) lets you precisely define what information clinic directors, reception staff, interns and external consultants can see, improving data protection and day-to-day workflows.
  • keyboard_arrow_downWhich mental health tools and platforms does Anolla integrate with?
    Anolla is built on an API-first architecture to fit seamlessly into the digital ecosystem of a modern mental health clinic. The platform supports key integrations with payment solutions, including integration with Stripe, enabling psychologists and therapists to accept secure card and recurring payments for therapy plans. Anolla connects with analytics solutions such as Google Analytics, Google Tag Manager and Meta Pixel, which help measure the booking flow for mental health services, the effectiveness of marketing campaigns and the journey of new clients. Where needed, anonymised raw data can be exported to BI and machine learning tools to analyse session occupancy, cancellation patterns and the utilisation of therapeutic resources. In addition, Anolla includes a powerful API that makes it possible to integrate the system with other clinic management solutions, patient portals, teletherapy platforms and billing software.
  • keyboard_arrow_downWhat does the free Anolla plan include and what do the paid features add for a mental health practice?
    Anolla's free plan includes the essential tools psychologists, therapists, and coaches need to manage appointments effectively, including online booking, basic reminders, straightforward client management, and a clear therapy calendar. It is well suited to new private practices, small counseling offices, and independent practitioners. Paid features provide unlimited automation, advanced integrations with other clinic tools, detailed reporting on appointment capacity, and client retention features that support recurring sessions, treatment plan follow ups, and feedback collection. Each practice can choose the level of functionality that matches its caseload and growth plans.
  • keyboard_arrow_downHow does Anolla’s usage-based pricing help mental health practices reduce business and financial risks?
    Anolla’s usage-based pricing model is tailored to specifically reduce the risks of mental health practices. Psychologists, therapists, and small counseling centers don’t have to pay high fixed monthly fees when the number of sessions is lower, for example due to seasonal fluctuations, holidays, or crisis situations. Platform costs scale in proportion to the actual number of booked sessions, programs, and clients, making the solution cost-effective both for growing private practices and established clinics. The model is ideal for mental health services with seasonal demand, such as student counseling, stress management groups, or employer support and coaching programs, providing a flexible way to keep booking software costs under control.
  • keyboard_arrow_downHow quickly can a mental health professional start working with Anolla?
    Setup takes only a few minutes, with a context aware AI assistant available around the clock to guide you through each step. Most users can configure their account independently, making it quick and easy to launch Anolla as their mental health self-scheduling platform.
  • keyboard_arrow_downWhat makes Anolla’s mental health booking platform a future-proof solution for clinics and private practices?
    Anolla is future-proof thanks to its extensible modular architecture that grows with the needs of the mental health sector. The platform evolves continuously through cloud-based infrastructure and AI-driven learning, optimising therapy schedules, client communication and resource use. Unlike static appointment software, Anolla is built around a powerful API that enables integration both with existing clinic solutions and with new digital health platforms. The extensible modular platform also supports an IoT ecosystem, including smart access control for therapy rooms, waiting room displays, equipment rental management for group therapy and neurofeedback devices, and environmental sensors. This architecture enables mental health clinics and private practices to continuously adopt the latest technologies so that their booking and client management tools always remain at the forefront of the market and support evidence-based, secure and accessible mental health care.

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