Medical spa scheduling software

• keyboard_arrow_downHow is Anolla different from conventional medical spa booking software?
  Most medical spa scheduling systems only put procedures on a calendar. Anolla is a comprehensive medical spa client journey and revenue management platform that combines aesthetic procedure booking, patient management (medical and aesthetic clinic CRM), sales pipeline and automated follow-up communication in one solution. Unlike static spa calendars, Anolla uses AI-based booking logic that accounts for room occupancy, device schedules for aesthetic equipment and staff competencies. Anolla supports dynamic pricing based on industry-specific peak and off-peak hours. The same platform manages hourly procedures (e.g. injectable treatments, fillers, facials, laser treatments) as well as multi-day medical and spa packages, rehabilitation programmes and health retreats. All bookings, patient records and treatment plans converge in a single clinic and spa management environment that helps increase occupancy and reduce cancellations.
• keyboard_arrow_downDoes Anolla support hourly and multi-day medical spa bookings at the same time?
  Yes, this is one of Anolla’s main strengths for medical spas and aesthetic clinics. Unlike many spa booking systems, Anolla does not force you to choose between managing only procedure schedules or only resort stays and packages. The platform simultaneously supports hourly aesthetic procedures, medical consultations, doctor appointments, massages, laser and device-based treatments, as well as multi-day health retreats, rehabilitation stays and detox spa packages. You can also manage variable-length treatment packages and individually tailored care programs. Everything runs in parallel under one clinic or medical spa account, and all bookings are displayed in a single combined treatment-room and spa calendar. Anolla is ideal for hybrid medical-spa business models that combine clinical services, wellness programs, accommodation, diagnostics and procedure packages.
• keyboard_arrow_downHow does the Anolla AI assistant reduce administrative workload and human errors at medical spa reception?
  Anolla’s smart AI assistant for patient and customer support works around the clock for medical spas and aesthetic clinics. The assistant automatically answers up to 79.3%¹ of recurring inquiries, such as treatment availability, pricing, preparation requirements, contraindications and booking changes. In addition, the AI assistant resolves up to 52.4%¹ of first-line technical support questions related to online booking, pre-filled health declarations and scheduling e-consultations – all without involvement from front-desk or client management staff. Automated communication with reminder messages, aftercare instructions, follow-up treatment reminders and campaigns to fill empty slots reduces administrative work by up to 39.3%¹. The result: a lower administrative burden for doctors, aestheticians and reception, fewer double bookings, fewer errors in treatment times and a significantly lower risk of human error in patient schedules.
• keyboard_arrow_downHow does Anolla's dynamic pricing help medical spas optimize their treatment prices?
  Anolla’s dynamic pricing module automates a medical spa’s pricing strategy, taking into account both procedure demand and the workload of rooms and devices. Management can configure rules that adjust prices for aesthetic procedures, consultations, spa treatments and treatment packages based on time of day, season, doctors’ or aestheticians’ workload, special campaigns and patient segments. All price changes take place automatically according to the clinic’s configured business rules, without manually updating the price list. The system helps fill low-demand times of day and days of the week with special offers and increase revenue during peak hours and high-demand seasons. This improves treatment room occupancy, average revenue per procedure time unit and the overall profitability of the medical spa.
• keyboard_arrow_downIs Anolla suitable both for a small medical spa room and for a multi-location aesthetic clinic network?
  Yes, Anolla is designed to scale from an independent aesthetic practitioner or small medical spa to a large multi-location and multi-brand aesthetic clinic group. A solo practitioner or small treatment room can start with a powerful free plan that covers core needs: online booking, appointment management, automated reminders and basic reporting. Clinic chains and resort spas can use a centralized management dashboard that brings all locations, doctors, therapists, treatment rooms, aesthetic devices and treatment programs together in one system. The platform lets you add an unlimited number of clinics, spa wings and users, and apply role- and location-based access control (RBAC) so that doctors, front-desk staff, marketing and management each have access to the data and features they need.
• keyboard_arrow_downWhat medical spa and clinic tools does Anolla integrate with?
  Anolla is built with an API-first architecture that enables medical spas and aesthetic clinics to connect the platform to their existing digital ecosystem. For payment acceptance there is deep integration with Stripe’s payment solution, supporting prepayments for procedures, gift card purchases, and deposits for treatment packages. Anolla integrates with popular marketing and analytics solutions such as Google Analytics, Google Tag Manager, and Meta Pixel, helping to measure the effectiveness of booking campaigns and patient flow sources. Raw data can be exported to BI and machine learning tools to analyse procedure occupancy, revenue per specialist, and package profitability. In addition, the platform offers a powerful API for integration with other clinic or spa software such as billing systems, medical record or document management, email and SMS marketing, customer loyalty, and accommodation and restaurant management systems.
• keyboard_arrow_downWhat does the free plan include and what do the paid modules add for a medical spa?
  Anolla’s free package includes all the basic functions a medical spa needs to start digital booking: online appointment scheduling for procedures, a simple patient calendar, automatic email and SMS reminders, basic reports, and initial client card data. It is ideal for a solo aesthetician, a small treatment room, or a new aesthetic clinic. Paid modules add unlimited automation (including automated aftercare and repeat-procedure campaigns), additional integrations with in-clinic systems, dynamic pricing, multi-location management, advanced analytics, and loyalty programs such as point systems, VIP tiers, and personalized package offers for returning patients.
• keyboard_arrow_downHow does Anolla’s usage-based pricing reduce risks for medical spa businesses?
  Anolla’s usage-based pricing model is designed specifically for clinics and medical spas where demand for procedures may fluctuate seasonally and with campaigns. Aesthetic clinics don’t have to pay high fixed monthly fees during periods with fewer consultations and procedures. Software costs automatically scale with actual booking volumes, room utilization, and number of transactions. This makes it easy to launch new service lines or test new aesthetic procedures without large additional fixed expenses. The model is ideal for seasonal spa resorts, beauty centers that depend on tourism, and clinics where demand depends on campaigns and time of year, helping to keep fixed costs under control and improve cash flow predictability.
• keyboard_arrow_downHow quickly can a medical spa start working with Anolla?
  Launching a medical spa or aesthetic clinic on Anolla usually takes just a few minutes from account creation to the first online bookings. The entire setup process – from building the procedure catalog and adding rooms to entering doctors’, aestheticians’ and therapists’ schedules – is guided by a context-aware 24/7 AI assistant. Ease of use is rated 5/5¹ on Capterra, and nine out of ten clinic team members master the core functionality of booking, calendar management and patient communication in under 30 minutes¹. This means reception, doctors and spa therapists can quickly move from manual spreadsheets or multiple separate systems to a single clear platform.
• keyboard_arrow_downWhat makes Anolla a future-proof booking platform for medical spas and aesthetic clinics?
  Anolla is a future-proof solution thanks to its extensible modular architecture, designed specifically for the needs of medical spas and aesthetic clinics. The platform evolves continuously through cloud-based infrastructure and AI-driven learning, optimising procedure schedules, filling empty time slots and shaping the client journey. Unlike static booking programs, Anolla is built around a powerful API that makes it easy to integrate new clinic and spa technologies. The extensible modular platform also supports an IoT ecosystem, including access control solutions for patient self-service check-in terminals, collection of usage logs from aesthetic devices and sensor-based solutions to monitor spa area occupancy. This architecture allows for the continuous integration of the latest medical, wellness and customer experience technologies, keeping a medical spa’s digital toolkit consistently one step ahead of competitors.

¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.