Ticket booking system

• keyboard_arrow_downHow is Anolla different from traditional ticket booking software?
  Standard ticketing calendars only provide simple scheduling of events and seats. Anolla is an all-in-one ticket sales and seating management platform created for concert organisers, theatres, festivals, sports events and conference venues. The platform combines event booking, visitor management (CRM), automated ticket sales and marketing campaign management. Unlike static ticket calendars, Anolla uses AI-based demand forecasting, smart seat occupancy management and discipline-based ticket segmentation. Anolla supports dynamic ticket pricing by venue zone, row, event popularity and sales pace. The same platform lets you manage both time-limited events (concerts, performances, sports matches) and multi-day events (festivals, trade fairs, conferences) in parallel.
• keyboard_arrow_downDoes Anolla support simultaneous hourly and multi-day ticket bookings?
  Yes, this is one of Anolla’s most important competitive advantages in the ticketing and event management market. Unlike many ticketing systems, Anolla does not force event marketers to choose only between single-day and multi-day models. The platform simultaneously supports hourly ticket windows (for example, timed entry to a museum or attraction) as well as day-based and multi-day passes (festival passes, trade fair passes, conference packages). You can also manage visits with variable duration and program blocks of different lengths within a single event. All ticket bookings, zones, passes, and add-on services are consolidated under one event management account and displayed in a single central ticket calendar. Thanks to this, Anolla is ideal for hybrid event formats such as festivals with zoned access, multifunctional cultural centers, attraction parks, and conferences with parallel tracks.
• keyboard_arrow_downHow does the Anolla AI assistant reduce the administrative workload and human errors in ticket sales?
  Anolla’s automated customer support AI assistant operates 24/7 and answers recurring questions from ticket buyers without involvement from the organizing team. The AI assistant automatically resolves up to 79.3%¹ of all standard ticketing and event information inquiries (ticket conditions, event time, location, access, seating information). It also handles up to 52.4%¹ of first-level technical support related to e-tickets, displaying QR codes, ticket rebooking and access to the self-service environment. This fully automated ticket communication reduces organizers’ administrative time by up to 39.3%¹, minimizing manual input errors, double bookings and incorrectly entered visitor data. The result is a lower workload for the ticketing team, a smoother event visitor experience and a significantly lower share of human errors in ticket management processes.
• keyboard_arrow_downHow does Anolla’s dynamic pricing module help event organizers optimize ticket prices?
  The Anolla dynamic ticket pricing module automates an event organiser’s revenue-driven pricing strategy throughout the entire ticket sales period. The organiser can configure rules under which ticket prices change by sales phase, date, time, seating zone, row, event occupancy and visitor segment (VIP, early bird, loyal attendee). All price changes are applied automatically according to the defined business rules without manual intervention. The system helps sell lower-demand dates and start times at reduced prices to improve occupancy, and raise prices during peak times and for last-minute demand to maximise ticket revenue. Anolla’s goal is to increase the total number of tickets sold, grow the average ticket price and maximise the event’s overall profitability per seat.
• keyboard_arrow_downIs Anolla suitable both for a small event organizer and a ticketing platform with multiple venues?
  Yes, the Anolla ticketing platform is designed to scale for individual concert organizers, small theaters and clubs, as well as for large-scale festivals, stadiums, and multi-city event series. A smaller organizer can start with a powerful free plan that covers core features such as ticket sales, e-ticket generation, and event publishing. Multi-venue event groups, agencies, and ticket distributors can use centralized event management, consolidated statistics, and reporting across all halls, cities, and brands. The platform allows you to add unlimited venues, events, and user accounts such as marketers, ticketing managers, box office operators, and gate control staff. Role- and location-based access control (RBAC) ensures that each team member sees only the ticketing data and event settings that fall within their area of responsibility.
• keyboard_arrow_downWhich tools and systems does Anolla's ticketing platform integrate with?
  Anolla is built on an API-first architecture that enables flexible integration with ticketing, marketing, accounting, and data analytics tools. For payment processing, there is a direct integration with the Stripe payment solution, which supports multiple currencies and payment methods for both e-ticket purchases and in-person sales at the box office. Anolla’s ticketing software supports comprehensive analytics integrations: Google Analytics, Google Tag Manager, and Meta Pixel allow you to track ticket sales channels, advertising campaign ROI, and visitor journeys. The platform’s open API makes it possible to export raw data to BI and ML tools for analyzing ticket sales trends, visitor behavior, and event revenue structures. Anolla also includes integrations with other systems such as accounting software, email marketing platforms, social media advertising systems, and access control solutions.
• keyboard_arrow_downWhat does the free ticketing package include and what do the paid modules add?
  The free Anolla ticketing package includes all the essential tools to start professional event ticket sales: event creation, ticket type management, e-ticket issuance, booking management and basic visitor data handling. The free package is ideal for new organizers, smaller clubs, galleries, studios and niche events. Paid modules add unlimited automation (dynamic pricing, automated emails and notifications), advanced integrations (accounting, marketing and advertising platforms), loyalty programs, coupons, season passes, and a branded ticket shop with a self-service portal. This way, growing event organizers can scale their ticketing infrastructure as needed without changing platforms.
• keyboard_arrow_downHow does Anolla’s usage-based pricing reduce business risk in ticket sales?
  Anolla’s usage-based pricing model is designed to mitigate business risk for ticketing and event management. Event organisers don’t have to pay high fixed monthly fees during periods when there are fewer events or ticket sales are seasonally lower. Platform costs always scale in proportion to the actual ticket sales volume and number of active events. This means that seasonal festivals, summer events, Christmas concerts, sports leagues and trade fairs pay for Anolla primarily when the system is actually generating ticket revenue for them. The model is ideal for events whose demand fluctuates across months, seasons or economic cycles, helping keep fixed costs low and enabling greater investment in content and visitor experience.
• keyboard_arrow_downHow quickly can I start working with Anolla’s ticketing platform?
  Configuring Anolla ticketing software usually takes only a few minutes, and the entire process is guided by a 24/7 context-aware AI assistant that takes into account the event type, venue, and ticket structure. The platform’s ease of use is rated 5/5¹ on Capterra, and most event organizers and ticketing staff learn the core functionality in under 30 minutes¹. This means you can open ticket sales for a new event, configure pricing tiers, add add-ons, and set up e-tickets practically within the same day, without a complex IT project.
• keyboard_arrow_downWhat makes Anolla’s ticketing platform a future-proof solution?
  Anolla is a future-proof ticketing and event management platform thanks to its extensible modular architecture, cloud-based infrastructure and continuously learning AI engine. Unlike static ticketing systems, Anolla is built around a powerful API that allows rapid integration of new payment solutions, marketing channels and analytics tools. The extensible modular platform also supports an IoT ecosystem, including gate control hardware, turnstiles, QR and RFID scanners, equipment rental solutions (e.g. rental chairs, equipment sets) and sensors that measure visitor flows. This architecture makes it possible to continuously integrate the latest ticket control, access and security technologies, ensuring that an event organiser’s ticketing tools stay one step ahead of technology and market expectations.

¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.