Theater booking system

Theater booking system

Try for free: an AI-powered theatre booking platform sets up in minutes, synchronises performance schedules, ticket sales and seat occupancy, and offers smart integrations with POS systems, your website and marketing channels.

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All-in-one software

Build exactly the theater booking software your venue truly needs – a modular platform for configuring repertoire management, seating plans, ticket categories, season passes and partner channels, ready to grow with your theater and its repertoire.

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    Add-on modules

    Expand your theatre booking capabilities in real time – enable 20+ ready-made modules with one click (e.g. production series management, season tickets, group bookings, discount campaigns) and reduce manual admin work by up to 41.2%¹ (Capterra Features & Functionality 5/5).
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    Scalable data management

    Add unlimited theater halls, productions, troupe members, performances and subscriber profiles, and manage your entire repertoire, ticket sales and reservations from a single central theater management platform 33.1%¹ more efficiently.
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    IoT Ecosystem

    An automation engine that links a theatre’s digital workflows with the physical venue (e.g. access control systems, ticket scanners, automated auditorium lighting, HVAC) – enabling 24/7 self-service ticket checks, autonomous hall management and 10–30% energy savings.

24/7 Sales Agent

Get a 24/7 virtual ticket sales and booking environment that matches your show times, prices and seat availability in real time with the right theater-goers – for regular tickets, group bookings and special performances or events.

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    Service marketplace

    Let potential theatergoers discover your productions and events on a theater and culture marketplace – increasing ticket sales visibility by up to 16.9%¹, especially for theaters and cultural centers that are only just starting out in digital channels.
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    Quotes and orders

    Accept profitable orders for special events, private performances, school groups and corporate parties, and respond to inquiries with structured offers – this way you capture every valuable hall rental, special program and production project and grow the theater’s revenue base.
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    Interactive Business Profile

    Bring all your theatre and production activities together in an interactive theatre profile. This profile is a comprehensive booking and ticketing environment where audiences can select shows 24/7, reserve seats on the seating plan, buy tickets, order season passes and submit enquiries for special events and group bookings.

24/7 Contextual AI support

Use a theater-specialized, deeply integrated AI assistant that provides 24/7 answers about ticket sales, performance schedules, seating, accessibility and terms in up to 79.3%¹ of cases in 25 languages, and offers visitors personalized repertoire and seat recommendations.

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    Contextual AI Assistant

    The context-aware AI assistant helps your theatre resolve up to 79.3%¹ of standard real-time queries about ticket sales, performance schedules and seating plans, as well as up to 52.4%¹ of first-level technical support questions. The assistant analyses data about the specific performance, hall and booking directly on the booking page and offers ticket buyers personalised solutions, reducing the workload of box office staff and the ticket sales department.
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    Automated customer communication

    Automated theater visitor communication sends event-based, performance-based and hall-based personalized notifications to the right ticket holder at the right time (in 25 languages). Automatically inform visitors about schedule changes, hall changes, seat updates and premiere offers, reducing ticketing and audience service administration time by up to 39.3%¹ while keeping all communication documented in the booking software.
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    24/7 Customer Support

    Your theatre audience gets 24/7 support through a smart AI chat assistant in 25+ languages. The chat assistant follows your ticketing policy, performance rules, house rules and special conditions, guides visitors when exchanging tickets, using discount codes and making group bookings, and ensures a smooth ticket-booking experience while reducing the need for manual intervention from box office staff by up to 59.3%¹.

Trusted Platform

Renowned all-in-one theater booking software – the preferred choice of hundreds of venues, festivals and concert organizers. Replace separate ticketing systems, seating plan tools, email platforms and customer management networks with a unified solution and offer audiences and theatergoers a first-class ticketing and performance booking experience.

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    Easy to Use

    Theater booking software ease of use is 5/5 – intuitive hall layout management, performance schedule creation and ticket category setup allow theater operations to reduce training time by 60%. 9 out of 10 ticketing specialists, box office staff and show producers manage to learn the platform’s core functionality in under 30 minutes¹ (Capterra rating), which speeds up the launch of the entire repertoire and hall bookings.
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    Unrivaled Value Proposition

    Anolla theater booking software is a profitable and reliable investment for performing arts institutions. Its financial value rating is 4.7/5¹ and its functionality and performance rating is 5/5¹ on Capterra. The platform uses a usage-based pricing model – you pay only for the tickets, performances, and halls you actually manage. There are no hidden costs, and low-season demand fluctuations are mitigated by paying according to flexible ticket volumes.
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    Real‑Time Support

    Real-time support for theater visitors: a 24/7 context-aware AI agent resolves 79.3%¹ of ticket inquiries, schedule-related questions and ticket-cancellation issues. Automatic box office and support integrations raise audience service satisfaction ratings to 4.7/5¹ and reduce manual communication in ticket sales channels.
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    Security and Compliance

    Security and compliance for theatre ticketing data – modern encryption, 24/7 monitoring and cloud-based backups protect your repertoire, customer lists, ticket transactions and payment details 90–95% more effectively than local servers. The theatre booking software complies with GDPR, providing your audience with a secure ticketing environment and your management with worry-free business development.

Customer Experience

An overall rating of 4.8/5¹ and 99.96%¹ uptime clearly show that the theater booking software provides a reliable platform for ticketing and performance management. Real success stories from theaters and concert organizers confirm measurable growth in ticket revenue, better hall occupancy and shorter box office queues – join leading theaters that do not compromise on ticket sales or audience experience.

Customer Success 360°

Turn audience services into a strategic partnership – Customer Success 360° for theaters combines 24/7 context-aware ticket support, booking analytics and dynamic dashboards. Anticipate show demand, optimize ticket pricing and auditorium occupancy, increase repeat visits and build a loyal core audience for your theater.

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    360° Personalization

    360° personalization adapts every theatergoer’s booking journey in real time according to their purchase history, seating preferences and repertoire tastes. Smart recommendations for new productions, suitable rows and add-on services (e.g. premiere packages, VIP boxes, intermission treats), quick options for repeat bookings and 24/7 chat support ensure a smooth one-click ticketing experience for the audience.
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    Customer Management

    Theatre audience management (CRM) consolidates every visitor’s and performance’s attendance history into a single smart database – create dynamic audience segments and notes, personalize communication with regulars and first-time visitors and grow theatre loyalty through strategic campaigns.
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    Link Manager

    Create and share unique booking links and QR codes for performances – every production website, social media post, poster or theatre flyer becomes a direct path to ticket reservations, increasing occupancy and reducing lost sales.
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    Online payments

    Secure online ticket payments confirm theatre seat reservations only after a successful transaction – this cuts the risk of no-shows and lost ticket revenue by up to 100% while providing visitors with a convenient, modern purchasing experience.
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    Automated Waitlist

    The automated performance waitlist fills vacant seats around the clock: the system immediately notifies interested visitors when a seat in the auditorium becomes available, raising average show occupancy by 18.2%¹ and maximizing ticket revenue.
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    Translation Management

    Offer every production’s booking experience to international theater audiences in 25+ languages – performance descriptions, schedules, and the booking interface are localized instantly, breaking language barriers and boosting ticket sales from foreign visitors.

Customer Loyalty Analytics

Theatre audience loyalty analytics shows in real time who your most valuable regular visitors are, which productions they prefer and when they buy tickets – allowing you to offer personalised pricing, targeted offers and to optimise auditorium occupancy and ticket revenue.

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    Memberships

    Create multi-tier theatre membership programs – automate club packages and season pass levels, offering each tier exclusive benefits for premieres, season tickets and additional services; a 5%¹ increase in audience retention can raise theatre profitability by 25–95%¹.
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    Passes and Tickets

    Prepaid season passes, show packages and multi-visit cards ensure stable cash flow and repeat visits for the theater company – automatic usage counting and ticket validation reduce manual administration to a minimum.
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    Recurring Subscriptions

    Recurring subscriptions create automatically renewing season or club theater passes, ensuring stable, predictable monthly ticket revenue and uninterrupted access to preferred performances for your audience.
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    Email Campaigns

    Send targeted email campaigns by specific productions, genres or audience segments – export dynamic viewer groups to your marketing platform with one click and increase the probability of selling out performances with measurable results.

Booking Management

Manage all theatre performance bookings, seat allocations, ticket exchanges, notifications and activity logs from a single mission-control screen – support both individual and group bookings, cut down on manual work and gain full visibility into your playbill dynamics and auditorium occupancy.

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    Group Bookings

    Automate group bookings for theatres – create show-based ticket blocks, set capacity limits by seating section or row, manage guest lists and recurring group visits in real time with a single powerful theatre booking system.
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    Multi-Resource Booking

    Configure multi-theatre resource booking – let guests and organizers reserve tickets, the main hall, rehearsal room, sound system and stage lighting in one transaction, making the management of performances, special screenings and package offers fast and transparent.
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    Hourly and Daily Services

    Manage all your theatre offerings – single performances, day passes, festival passes, backstage tours, and short courses – on one flexible platform that adapts to your repertoire, premieres, and seasonal programming.
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    Variable-Duration Services

    Create variable-duration theatre experiences – from short tours and workshops to multi-act marathon performances, where visitors can choose a suitable duration, which increases auditorium occupancy and audience satisfaction.
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    Flexible Booking Rules

    Your theater, your ticketing rules – set booking and ticket purchase deadlines for shows, cancellation and exchange conditions, group and discount campaign logic, and manage a color-coded repertoire in day, week or month view.

Schedule Management

Bring repertoire, performance schedules, rehearsal timetables, auditoriums, troupe members, and stage equipment under one theater operations center – role-based access and real-time updates ensure an accurate schedule and reduce double bookings and errors by up to 68.5%.

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    Schedules

    The theater schedule syncs hall, performance, and ticket availability with the online calendar – set regular show nights, special screenings, premieres, and rest periods in a few clicks, and the booking calendar updates automatically.
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    Time Blocking

    Flexible time blocking for theaters – create single or recurring blocks for auditoriums, rehearsal rooms and the stage using precise date, time and weekday filters to reserve time for rehearsals, technical days or special events without interfering with public bookings.
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    Resource Management

    Manage the theatre’s critical resources – link performances with specific auditoriums, stages, rehearsal rooms, costume storages, props and technical units, preventing double use and increasing theatre management efficiency and ticket revenue.
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    Access Management

    Configure access rights for the theater team – give the box office, marketing, artistic director, directors and technicians role-based access to the program schedule, seating plans and booking data, and customize automated notifications so everyone only sees and edits what is essential for their workflow.

Mobile-first software

Mobile-first theater booking software – a modern user interface, cloud-based synchronization with shows and ticket availability, and instant app notifications ensure that audiences can buy tickets, manage reservations, and renew season passes conveniently from any device.

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    Cloud-based access

    Cloud-based theatre booking software provides access to production details, performance schedules and ticket sales data from any device and location with 99.96%¹ reliability – the entire repertoire, seating plans and sales statistics are automatically synchronized in real time.
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    Cross-platform ecosystem

    Enjoy a cross-platform theater management environment from Mac/PC to iOS and Android – start planning performances in the office and continue monitoring ticket sales or seat occupancy on mobile with the same smooth and intuitive experience.
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    Admin app

    Experience a truly mobile-friendly theater management solution – the iOS and Android admin app offers 100% of the web version’s functionality, instant notifications, and lets you manage repertoire, performances, seating plans, and ticket sales from anywhere.
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    Client app

    Capture theatergoers’ attention and loyalty with a smooth mobile experience – the client app (iOS, Android, web) lets users quickly browse the repertoire, choose seats, buy tickets in a few taps, and receive instant notifications about performance changes.
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    Instant app notifications

    Receive real-time app notifications about all audience activity – new ticket reservations, purchases, cancellations, waitlist movements and messages in both browser and mobile, keeping your theatre’s sales and stage operations at your fingertips.

Personalized automated notifications

Configure automated notifications by performance, venue, hall and channel (email/SMS) – personalized theatre and ticket messages reach the right audience members at the right moment, preserving your theatre’s brand voice and professional communication.

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    Automated confirmations

    Give peace of mind to theatergoers and the box office – send instant automatic email and SMS confirmations for every ticket reservation, purchase, or change, reducing confusion and manual work.
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    Reminders

    Reduce theater no-shows by up to 14.9%¹ – automated SMS and email reminders inform ticket holders in good time about the performance start time, auditorium and seat numbers (SMS is delivered quickly and reliably even without internet).
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    Automatic feedback collection

    Automatic feedback collection asks for ratings (5★) and comments after every attended performance to analyse audience experience, develop productions and marketing in a data-driven way, and increase the theatre’s satisfaction and occupancy metrics.

Dynamic pricing

Automate ticket prices based on time of day, season, show popularity, auditorium section, and audience segment – one of the market’s most powerful dynamic pricing modules for creating campaigns, premieres, VIP prices, and event-based discounts to maximize theater ticket revenue.

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    Time-based special pricing

    Create automatic ticket discounts based on performance duration, date, time, weekday, production type and regular visitor status to manage demand smartly, fill the auditorium more efficiently and optimize theater revenue.
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    Resource-based pricing

    Resource-based pricing for theatre performances – flexibly set ticket prices and performance durations based on cast, seating zones, sightlines and show popularity so that every production fairly reflects its artistic and commercial value.
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    Discounted rates

    Dynamic discounted tickets with a single switch – quickly run campaigns, presale prices, last-minute deals and loyalty discounts, convincingly displaying a crossed-out standard tariff and a highlighted new price that guides purchasing decisions and fills the theatre hall.

Data-driven analytics

Manage your theatre ticket sales in a data-driven way – get real-time insights into tickets sold, heavily booked performances, seat occupancy by hall zones and campaign performance, connect Google Analytics, GTM and Pixel, and export booking data to BI/ML tools to optimise ticket prices, repertoire and the audience journey.

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    Real-time statistics

    Monitor your theatre’s performance indicators in real time – the interactive dashboard displays ticket revenue to the second, occupancy by performance, the effectiveness of sales channels and the number of new theatre visitors, enabling the artistic director and ticketing team to make fast, well-informed decisions.
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    Web analytics integrations

    Connect theatre bookings with web analytics – integrate Google Analytics, Google Tag Manager and Meta Pixel to see which ads, campaign pages and sales channels bring in more ticket buyers, measure conversion rates at every stage of the repertoire and optimize your digital marketing investments.
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    BI & AI readiness

    Prepare your theatre’s data for BI and AI – export raw ticket sales, performance attendance and customer segment data at any time to Excel, Google Sheets or directly into BI and AI tools to run deep analyses, forecast occupancy and model dynamic ticket pricing.

Questions and answers: Anolla software

Well-considered answers to common questions about Anolla theatre booking software – quickly get a clear overview of how the solution supports repertoire planning, online ticket sales, seat management and audience analytics, so you can make a solid investment decision and start digital ticket sales with confidence.

  • keyboard_arrow_downHow does Anolla’s theater booking software differ from a traditional ticketing system?
    Conventional theatre ticketing and reservation calendars only manage performance times and seats. Anolla is an all-in-one, revenue-optimising theatre booking and repertoire platform created specifically for theatres, performing arts venues and production companies. The platform connects online ticket and seat reservations, theatre audience management (CRM) and automated communications. Unlike static booking calendars, Anolla uses AI to forecast audience occupancy and optimise the programme. Anolla supports dynamic ticket pricing based on real demand. The same platform lets you manage hourly rehearsals, production preparations and multi-day festival programmes and repertoires in parallel.
  • keyboard_arrow_downDoes Anolla support single performances, rehearsal times, and multi-day festivals at the same time?
    Yes, this is one of Anolla’s biggest competitive advantages in the theatre booking software market. Unlike many ticketing and seat reservation systems, Anolla does not force theatre management to commit to a single model. The platform simultaneously supports ticket sales for individual performances, day-based rehearsal schedules, and multi-day festival programs. You can also manage productions with variable duration, shows of different lengths, and special-format audience events. All production schedules, hall bookings, and ticketing windows are consolidated into a single central theatre calendar. Anolla is an ideal solution for repertory theatres, venues that host guest performances, creative collectives, and theatre festivals with multiple venues.
  • keyboard_arrow_downHow does the Anolla Theater AI assistant reduce administrative workload and ticketing errors?
    Anolla’s automated theater customer support AI assistant serves theater visitors 24/7 both on the ticketing website and in the booking environment. The assistant automatically answers up to 79.3%¹ of all recurring audience questions, such as performance times, seating plans, ticket categories and discounts. It also resolves up to 52.4%¹ of first-level technical support requests, for example receiving e-tickets or changing seats, without involvement from box office staff. Automated communication reduces administrative time for theater administrators, box office and front-of-house staff by up to 39.3%¹. The result is a lower administrative burden, fewer double bookings and minimal human errors in ticket sales and seating capacity planning.
  • keyboard_arrow_downHow does Anolla’s dynamic ticket pricing module help theaters increase revenue and seat occupancy?
    The Anolla dynamic pricing module automates a theatre’s ticket pricing strategy based on the programme and demand. The theatre can define clear rules for changing ticket prices by performance date, time, auditorium section, season or audience segment. All price adjustments are applied automatically according to the specified repertoire and revenue rules. The system helps sell lower-demand performances at reduced prices to improve occupancy, while allowing maximum ticket revenue for popular premieres, front-row seats and prime weekends. The aim of the pricing strategy is to increase auditorium occupancy, average ticket price and the theatre’s overall profitability at the same time.
  • keyboard_arrow_downIs Anolla suitable both for a small troupe and a theater center with multiple halls?
    Yes, Anolla theater booking software is designed to scale for performing arts organizations of any size. A small theater, independent troupe, or studio theater can start with a powerful free plan to manage its repertoire, rehearsals, and a hall with limited seating. Large multi-hall and multi-city theater networks benefit from centralized repertoire management, unified ticketing and show planning, and a shared audience database. The platform lets you add unlimited auditoriums, venues, troupe members, producers, and box office staff accounts. The system offers flexible role- and location-based access control (RBAC) that distinguishes, for example, the permissions of a production manager, marketing specialist, box office operator, and festival organizer.
  • keyboard_arrow_downWhich theater and marketing tools does Anolla integrate with?
    Anolla’s theater booking software is built on an API-first architecture and supports key integrations in the modern ticketing and performance management ecosystem. For ticket payment processing, there is a direct integration with Stripe’s payment solution, enabling secure online ticket purchases on both mobile and desktop. The software supports marketing and audience analytics integrations: Google Analytics, Google Tag Manager, and Meta Pixel help measure performance campaign results, conversions, and the ticket purchase journey. Where required, detailed raw data on ticket sales and seat occupancy can be exported to BI and ML tools to forecast audience demand and plan the repertoire. The platform also includes a powerful API and integrations with other theater management systems, accounting, email marketing, and membership and patron management solutions.
  • keyboard_arrow_downWhat does the free plan include and what do the paid theater modules add?
    The free plan includes all the essential tools to launch a theatre’s repertoire, performances and basic ticketing: a web-based booking view, a simple seating plan, a basic repertoire calendar and a core audience registry. This plan is ideal for smaller companies, studio theatres and emerging production projects. Paid features add unlimited automation, advanced integrations with marketing and analytics systems, segmented loyal-audience programs, season ticket management, tools for selling sponsorship packages and extended reporting for theatre management.
  • keyboard_arrow_downHow does Anolla’s usage-based pricing help a theatre reduce financial risk?
    Anolla’s usage-based pricing model is designed specifically to mitigate the financial risks of performing arts organisations and theatres. A theatre doesn’t have to pay high fixed monthly fees during periods when the programme is lighter or ticket sales are lower. Software costs always scale in proportion to the actual booking volume, number of tickets sold and the workload of the active repertoire. This model is particularly suitable for seasonal theatre festivals, summer productions, touring companies and smaller theatre collectives where audience demand can fluctuate significantly from month to month and by season.
  • keyboard_arrow_downHow quickly can a theatre start using Anolla’s booking software?
    Launching a theater or troupe with Anolla theater booking software usually takes only a few minutes, and a 24/7 context-aware AI assistant guides the entire setup process. Step by step, the assistant helps you enter the repertoire, create seating layouts, configure ticket categories, and publish an online booking view on the theater’s website. The platform’s ease of use is rated 5/5¹ on Capterra, and nine out of ten theater team members learn the core functionality – adding performances, managing seats, and tracking ticket sales – in under 30 minutes¹.
  • keyboard_arrow_downWhat makes Anolla’s theater booking platform a future-proof solution?
    The Anolla theater booking platform is future-proof thanks to its extensible modular architecture that evolves with the needs of the performing arts sector. The platform develops continuously through cloud-based infrastructure and AI-driven learning, analyzing ticket sales trends, audience behavior, and repertoire performance. Unlike static ticketing software, Anolla is built around a powerful API that enables the theater’s other systems to be connected into a unified digital ecosystem. The extensible modular platform also supports IoT solutions in the theater environment, such as door and access control, self-service kiosks, equipment rental management, and sensors for real-time monitoring of hall occupancy. This architecture enables continuous integration of the latest technologies so that repertoire management, ticketing, and audience experience tools always stay at the forefront of the market.

¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.

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