All-in-one software
Create just the kind of comprehensive water park booking and ticketing solution your water park, spa or sauna center truly needs – a modular platform with a wide range of time restrictions, visit limits, dynamic pricing, season tickets and access control integrations, ready to grow with your visitor volumes and revenue targets.
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Add-on modules
Extend your waterpark booking platform in real time – activate 20+ ready-made add-on modules with a single click, including cabana reservations, birthday package management, group scheduling, pre-ordering of food, and time-based locker rentals, reducing manual work and administrative load by up to 41.2%¹ (Capterra Features & Functionality 5/5). -
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Scalable data management
Add unlimited water park locations, pools, attractions, cabanas, sauna circuits, ticket types, and visitor contact profiles, and manage your entire water park dataset from a single central management platform up to 33.1%¹ more efficiently – from peak-time capacity limits to season passes and promotional tickets. -
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IoT Ecosystem
An automation engine that links a water park’s digital bookings and tickets with the physical environment – access and gate systems, locker locks, lighting solutions, attraction opening schedules and pool HVAC climate control – enabling 24/7 self-service access, autonomous attraction operation and 10–30% energy savings.
24/7 Sales Agent
Turn your water park website and booking system into a 24/7 virtual sales channel that connects ticket types, day passes, family packages, birthday bundles and cabana reservations with real-time availability – so visitors can always instantly buy tickets, confirm group visits or put together a custom water park event.
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Service marketplace
Let families, groups and tour operators find your water park and spa through a visible water-park services marketplace – boost the discoverability of your attractions, sauna centre, family packages and special events by up to 16.9%¹ without extra marketing, especially if you are new to digital channels or operate a seasonal water park. -
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Quotes and orders
Accept profitable water park event bookings and ticket inquiries in a structured way – birthdays, school groups, corporate events, private sauna complexes and full-park buyouts – and respond instantly with personalised offers to capture every valuable group visit and increase the average booking value. -
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Interactive Business Profile
Centralize your entire water park and spa complex offering in an interactive business profile – your digital water park environment where visitors can choose day tickets and family packages, reserve cabanas, book birthday packages, pay for tickets instantly, and submit inquiries for group visits and special events around the clock.
24/7 Contextual AI support
Use a waterpark-trained, deeply booking-software-integrated AI assistant that 24/7 answers in real time up to 79.3%¹ of visitors’ repetitive questions – about ticket types, height restrictions, opening hours, attraction maintenance breaks and family-friendly package options – in 25 languages, and offers recommendations that guide visitors more quickly to purchasing a ticket.
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Contextual AI Assistant
The context-aware AI assistant manages your water center and waterpark online bookings, resolving in real time up to 79.3%¹ of standard inquiries about ticket sales, water slides, pool areas, and attractions and up to 52.4%¹ of first-level technical support questions, simultaneously analyzing booking flows, visitor activity, and seasonality and providing every visitor with personalized solutions. -
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Automated customer communication
Automated visitor communication sends event-based, personalized notifications to waterpark guests at the right time and via the right channel (in 25 languages) – confirmations for waterpark ticket and day pass bookings, reminders for cabana, spa and slide time reservations, weather and safety alerts, and family visit offers – reducing front desk and cashier workload by up to 39.3%¹ and consolidating all communication in a single waterpark management platform. -
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24/7 Customer Support
Your water park visitors have round-the-clock access to smart AI chat support in more than 25 languages – it follows your water safety rules, park visitor guidelines and pricing policy, guides guests in booking water slides, children’s pools, spa treatments, birthday packages and group visits, and troubleshoots online ticket sales issues, reducing the need for manual involvement by customer service by up to 59.3%¹.
Trusted Platform
Trusted all-in-one waterpark booking and management platform – the preferred choice of dozens of water centers, spas, and leisure parks. Replace fragmented ticketing tools and Excel sheets with a cloud-based waterpark solution and offer visitors a unified, fast, and secure booking experience from online tickets to real-time display of sold-out attractions.
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Easy to Use
Ease of use 5/5 – the intuitive water park management interface, visual schedule of attractions and pool areas, and 24/7 multilingual guided support have reduced training time for shift managers and cashiers by 60%. 9 out of 10 water park team members learn the core booking software features – online ticket management, visitor flow planning, and distributing group bookings across attractions – in under 30 minutes¹ (Capterra rating). -
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Unrivaled Value Proposition
Anolla waterpark booking software is a cost-effective and reliable investment in modern waterpark management. A monetary value rating of 4.7/5¹ and a functionality rating of 5/5¹ on Capterra confirm that you get a top-class solution for online ticket sales, season pass management, birthday package sales and coordinating group visits. The platform uses usage-based pricing – you pay only for real bookings and processed visits, there are no hidden fees and flexible cost structures help soften low-season visitation risks. -
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Real‑Time Support
Real-time support for your waterpark team: a 24/7 context-aware AI agent resolving up to 79.3%¹ of customer support tickets, together with automation integrations—from website booking forms and POS systems to turnstiles, water safety rules, and park regulations—has raised visitor support satisfaction scores to 4.7/5¹. -
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Security and Compliance
Security and compliance in protecting water park data – modern encryption, 24/7 monitoring, and cloud-based backups safeguard visitors’ personal data, payment information, and booking history 90–95% more effectively than local servers. The water park booking platform fully complies with GDPR requirements, allowing you to securely manage ticket sales, membership data, gift cards, and loyalty programs and to focus confidently on the profitable development of your water park.
Customer Experience
An overall rating of 4.8/5¹ and 99.96%¹ uptime show that the water park booking software ensures a stable and fast visitor experience even at peak times and on hot summer days. Real success stories from water parks and aqua centers prove measurable increases in revenue and efficiency: higher ticket occupancy, better-optimized attraction capacity, shorter ticket office queues and more repeat visits – join leading water parks that do not compromise on visitor experience or technology quality.
Customer Success 360°
Transform water park customer service and ticket sales into a strategic growth partnership – Customer Success 360° consolidates 24/7 context-aware support, booking and visitation analytics, and dynamic dashboards so you can anticipate peak visitor hours, optimize pool and attraction occupancy, shift campaigns into low-demand periods, boost visitor satisfaction, and grow loyal repeat guests.
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360° Personalization
360° personalization adapts every water park visitor’s experience in real time based on their previous bookings, age group, family size and preferences – smart recommendations for suitable attractions, family zones, spa services and add-on packages, quick options for rebooking favorite day passes, and 24/7 chat support together create a seamless one-click online ticket and water park services booking experience. -
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Customer Management
Waterpark visitor management (CRM) brings every visitor profile, family package, season ticket and visit history into one real-time database – create dynamic visitor groups, add notes about favorite slides, family zones and birthday packages, personalize communication and strategically grow loyal repeat visitors to your waterpark. -
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Link Manager
Create and share unique online waterpark booking links and QR codes for each attraction, family package, birthday party or spa area – turn your Instagram bio, website “Buy ticket” button, partner hotel page or printed flyer into an instant shortcut to booking waterpark tickets and attractions. -
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Online payments
Secure prepayments for waterpark tickets, family packages, birthday parties and group visits – integrated online payments confirm admission times, private slide rentals or spa area bookings only after a successful prepayment, reducing almost 100% of lost ticket and attraction rental revenue from no-shows. -
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Automated Waitlist
The automated waterpark waitlist fills popular slide, pool area, birthday room and peak-hour visit times 24/7: the system automatically informs guests about newly opened times and spots, increasing overall waterpark occupancy and attraction utilization by an average of 18.2%¹. -
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Translation Management
Offer every waterpark visitor an automatic native-language ticket and attraction booking experience in 25+ languages – ticket types, family package descriptions, waterslide safety information, spa services, and the entire booking interface are localized instantly, breaking language barriers and increasing the number of international tour groups and foreign visitors.
Customer Loyalty Analytics
Water park visitor loyalty analytics shows in real time who your most valuable regular visitors are, which slides, family packages, saunas and spa areas they prefer and when they visit the park most often – enabling you to offer them personalised ticket and package prices and to maximise attraction occupancy and ticket revenue.
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Memberships
Create multi-tier water park membership and frequent-visitor programs – automate season passes, VIP membership tiers, and family statuses, offering exclusive discounts at each level for day tickets, repeat-visit tickets, family packages, and spa areas; a 5%¹ increase in visitor retention can raise water park profit by 25–95%¹. -
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Passes and Tickets
Prepaid water park day passes, repeat-visit cards and season tickets ensure stable cash flow and frequent repeat visits – automatic tracking of tickets and visit counts reduces manual work and cash-desk management practically to zero and guarantees precise access control to attractions. -
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Recurring Subscriptions
Recurring subscriptions create automatically renewing monthly or annual water park memberships and family packages, ensuring a stable and predictable monthly ticket revenue and uninterrupted access for visitors to slides, pools and spa areas without having to fill in a booking or payment form every time. -
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Email Campaigns
Send targeted email campaigns to exactly the right water park visitor segments – export, with one click, birthday package prospects, season pass holders, school group organizers or family ticket bookers to your marketing platform and measurably increase ticket sales, ancillary revenue and low-season attendance through your campaigns.
Booking Management
Manage all water park ticket bookings, group visits, birthday party slots, attraction rental times, ticket statuses, notifications, and activity logs from a single mission-control screen – group and individual tickets, school trips, corporate events, and spa bookings in one place, with less manual administration and a complete overview of visitor flows and revenue dynamics.
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Group Bookings
Automate waterpark group ticket and birthday package bookings – set visitor limits for slides, attractions, and party rooms, and manage live participant lists, including recurring visits for school classes, corporate groups, and sports teams. -
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Multi-Resource Booking
Allow clients to book multiple waterpark resources in a single transaction – slides, attractions, VIP cabanas, party room packages and sauna complexes – to manage more complex events, family days and combo packages from one waterpark booking solution. -
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Hourly and Daily Services
Run all water park visit models – hourly, session-based and day tickets, overnight packages, private rentals and group packages – in one water park management platform that adapts to your aquatic center’s business model and seasonality. -
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Variable-Duration Services
Create water park visit packages with adjustable durations – from short morning sessions to full-day VIP experiences – where visitors can decide how much time to spend on slides and spa treatments, increasing attraction occupancy and ticket revenue. -
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Flexible Booking Rules
Configure your water park booking rules exactly according to how your facility operates – advance ticket booking limits, cancellation and confirmation terms, entry slots for slides and pool areas – and manage a color-coded water park calendar in daily, weekly, or monthly view.
Schedule Management
Bring water park opening hours, attraction timetables, pool maintenance windows, party-room usage and sauna sessions into a single management hub – role-based access and real-time updates cut double bookings and planning errors by up to 68.5%¹.
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Schedules
Water park schedules sync the availability of attractions and pools with an online booking calendar – set permanent opening hours, extra peak-time slots and exceptions (maintenance days, extended summer hours, special events) in a few clicks and the entire visit calendar updates automatically. -
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Time Blocking
Use flexible time blocking to close slides, pools, spa and sauna zones or party rooms for maintenance, private events and staff training – create single or recurring blocks with exact times, dates and weekdays to manage water park capacity without overbooking any area. -
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Resource Management
Manage waterpark resources smartly – link water slides, swimming lanes, party rooms, saunas, lockers, sunbeds and rental items (swim rings, lockers, towels) to specific visit packages and time slots, avoiding double use and maximizing attraction occupancy and ticket revenue. -
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Access Management
Assign precise access rights for water park staff and partners – separate views for cash desk, entrance, instructors, marketing and management – manage attraction and area permissions and automate visitor notifications so each team member sees and edits only the bookings they are allowed to.
Mobile-first software
Mobile-first water park booking platform – guests book tickets, family packages and party rooms from their smartphones in just a few taps, staff manage visitor flows and attraction load in real time from tablets, and cloud sync plus instant app notifications ensure a seamless water park experience on every device.
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Cloud-based access
Cloud-based water park management provides access to every pool, slide and attraction from any device and location with 99.96%¹ uptime – visitor data, tickets and bookings in the water park are automatically synchronized in real time. -
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Cross-platform ecosystem
The cross-platform water park ecosystem runs smoothly on Mac/PC, iOS, and Android devices – open the park visit schedule, attraction occupancy, and ticket sales on one device and continue management on another without interruptions. -
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Admin app
The mobile-friendly water park management app (iOS and Android) provides 100% of the web environment’s capabilities – manage pool capacity, attraction schedules, hostel and relaxation area bookings and monitor visitor flows in real time from anywhere. -
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Client app
The waterpark app (iOS, Android, web) for visitors creates a convenient digital guest journey – book tickets, choose attractions, buy family packages and receive instant notifications about queues, weather and schedule changes in just a few clicks. -
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Instant app notifications
Real-time in-app notifications give the water park team an instant overview of all visitor activities – new ticket bookings, group visit inquiries, cancellations, waterslide package changes, and messages reach both browser and mobile.
Personalized automated notifications
The automated notification system adapts messages to the waterpark area, attraction, calendar and channel (email/SMS) – families, kids’ area visitors and corporate event organizers receive brand-consistent and personalized waterpark notifications at exactly the right moment.
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Automated confirmations
Automatic email and SMS confirmations provide reassurance for both waterpark guests and the ticketing team – every ticket purchase, rental area booking, birthday party package and time change receives an instant confirmation. -
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Reminders
Reduce missed visits by up to 14.9%¹ – automated SMS and email reminders notify families, group visitors, and season ticket holders in good time about their waterpark visit date, arrival time, and practical instructions (SMS also works without internet). -
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Automatic feedback collection
Automatic feedback collection asks visitors for 5★ ratings of the attractions, pool cleanliness, queue lengths, and food services after each real waterpark visit to support data-driven improvements in service quality and the overall guest experience.
Dynamic pricing
Dynamic pricing automates waterpark ticket, family day pass, evening visit and special package prices based on time of day, season, visitor type, attraction and occupancy – one of the market’s most advanced solutions for creating campaigns, VIP and season passes, and weather- or event-based discounts to maximize waterpark revenue.
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Time-based special pricing
Time-based special prices allow you to set up automatic discounts based on visit duration, date, time, day of the week, attraction package and loyalty membership – filling low-demand periods, managing peak-time visitor volume and optimizing waterpark ticket revenue more effectively. -
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Resource-based pricing
Attraction-based pricing in water parks – set flexible ticket prices and visit periods according to the popularity of slides, demand for spa pools and the usage load of the sauna area, so that every visit to the water park is priced fairly and maximises profitability. -
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Discounted rates
Dynamic discounted pricing for your water park with a single click – activate campaigns for children’s and family tickets, show the crossed-out regular price and highlight special offers on weekdays, during low season or evening visits to encourage more guests to book tickets in advance.
Data-driven analytics
Make your water park ticket sales data-driven – monitor in real time visitor numbers, booked attractions, spa area occupancy and peak hours, integrate with Google Analytics, GTM and Meta Pixel, and use exported raw data to optimise ticket prices, visitor flows and the water park guest journey from online booking to exit.
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Real-time statistics
Monitor water park performance in real time – an interactive dashboard displays up-to-the-moment ticket sales, booked time slots, visitor capacity limits for the water area, sauna world and attractions, as well as the share of new regular visitors, enabling the water park manager to make quick data-driven decisions and prevent overcrowding. -
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Web analytics integrations
Connect water park bookings with web analytics – integrate Google Analytics, Google Tag Manager and Meta Pixel to measure ticket page conversion rates, water park campaign performance, sales of different attraction packages and online visitor behavior before the booking is confirmed. -
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BI & AI readiness
Grow your water park business with BI and artificial intelligence – export raw data on ticket sales and visitor flows to Excel, Google Sheets or directly to BI and AI platforms to build predictive models for seasonality, peak hours, weather-dependent attendance, package sales volumes and staffing needs.
Questions and answers: Anolla software
FAQ about water park booking software – comprehensive answers about water park ticketing, visitor management, integrations, security and pricing that help a water park manager make an informed decision and launch online ticket sales confidently and smoothly.
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keyboard_arrow_downHow is Anolla different from conventional water park and aqua center booking solutions?Standard water park booking calendars only allow you to reserve time slots. Anolla is a comprehensive all-in-one revenue-driven booking and visitor flow management platform for water parks, aquacenters, and attraction parks. The platform combines water park ticket sales, slide and attraction capacity management, visitor management (CRM), season ticket and family package sales, and automated visitor experience management. Unlike static calendars, Anolla’s water park booking software uses artificial intelligence to optimize ticket prices, visitor distribution, and booking flows. Anolla supports dynamic pricing according to aquacenter occupancy, weather, and seasonality. The same platform enables you to manage hourly aquacenter visits, sauna center sessions, private pool area rentals, and multi-day water park packages and accommodation solutions in parallel.
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keyboard_arrow_downDoes Anolla support hourly waterpark visits and multi-day packages at the same time?Yes, this is one of the most important competitive advantages of Anolla’s water park booking software. Unlike many ticketing and booking systems for water parks, Anolla does not force management to choose between time-based visits and a pure day-ticket model. The platform simultaneously supports hourly visits to the water center, day tickets, evening packages, group visits, birthday packages and multi-day holiday solutions. You can also manage variable-duration sauna sessions, private pool-area bookings and special events in the water park. All water park bookings are consolidated into a central water park calendar that provides a real-time overview of load on slides, attractions and relaxation areas. Anolla’s water park booking software is ideal for hybrid water and entertainment park models that combine a water center, spa, hotel accommodation and event management.
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keyboard_arrow_downHow does the Anolla AI assistant reduce administrative workload and human errors in water parks?Anolla’s automated water park customer support AI assistant works 24/7 on the water park booking page, website, and social media channels. The AI-powered helper automatically answers repeated questions about opening hours, ticket prices, family tickets, slide usage rules, locker rental, birthday packages, and group bookings. Statistics show that the Anolla AI assistant automatically resolves up to 79.3%¹ of standard water park visitor inquiries without customer service intervention and up to 52.4%¹ of first-level technical support related to reservations and payments for the water center. Automated water park customer communication reduces administrative time by up to 39.3%¹, minimizes manual data entry and double bookings, and helps avoid overbooking during peak times. The result is a lower administrative burden for the water park sales and customer service team, faster response times for visitors, and a significantly lower risk of human error in ticket sales and visitor flow management.
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keyboard_arrow_downHow does Anolla's dynamic pricing help water parks offer visitors optimized ticket prices?The Anolla dynamic pricing module for water parks automates ticket pricing strategy according to demand, weather, seasonality and attraction occupancy. Park management can define rules for how prices of day tickets, hourly tickets, family tickets, group tickets, spa packages and VIP area rentals change with day of the week, time of day, school holidays or advance sales volume. All price changes take place automatically under the predefined business rules, without the ticket manager having to make each change manually. The system helps sell low-demand morning or weekday visits at lower prices and increase ticket prices during peak demand, such as weekends or summer months, to maximize revenue per visitor. This way water park occupancy grows in low season and overall profitability increases without visitor experience suffering from overcrowding.
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keyboard_arrow_downIs Anolla suitable both for a small water center and a multi-location water park chain?Yes, Anolla’s waterpark booking software is designed to scale for aquatic centers, spas, pools, and waterparks of any size. A smaller city pool or family water center can start with a powerful free plan to manage ticket sales, time slots, and pool rentals without complex implementation. Multi-location waterpark chains and resorts can use a centralized dashboard that unifies all waterpark sites, pool areas, spa centers, and accommodation units in one management environment. The platform lets you add unlimited waterpark locations, attractions, pool zones, and staff, such as lifeguards, administrators, and sales managers. Role- and location-based access control (RBAC) lets you assign different permissions to cash-desk staff, ride operators, marketing managers, and head-office analysts, ensuring secure and transparent access to waterpark data.
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keyboard_arrow_downWhat tools and systems does Anolla water park booking software integrate with?Anolla is built with an API-first architecture and supports critical integrations needed for the daily operation of water parks and aquatic centers. For ticket payment processing, there is a direct integration with the Stripe payment solution, supporting card payments, mobile payments, and recurring payments for season passes and memberships. For water park marketing and sales analytics, the software supports integrations with Google Analytics, Google Tag Manager, and Meta Pixel, enabling you to measure advertising effectiveness and track visitor journeys on the booking page. The Anolla water park booking system allows raw data to be exported to BI/ML tools to analyze visitation patterns, occupancy, and revenue-based pricing. In addition, the platform includes a powerful open API and ready-made integrations with other systems essential for water parks, such as ticket gates, wristband systems, accommodation solutions, and accounting and billing software.
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keyboard_arrow_downWhat does Anolla’s free plan include and what do the paid water park features add?Anolla’s free plan includes all the core features a water park, aquacenter or swimming pool needs to quickly launch online bookings, digital ticket sales and visit time management. The free solution covers essential tools such as a water park booking view, basic visitor data management, simple email notifications and a standard payment module, making it an ideal solution for smaller aquacenters and new water parks. Paid plans add unlimited automation, advanced water park integrations with ticket gates, wristbands, hotel software and POS systems, and loyalty program modules that enable you to manage season passes, points programs, gift cards and repeat-visitor discounts. This allows water park management to build a scalable booking and revenue management solution that grows with visitor numbers.
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keyboard_arrow_downHow does Anolla’s usage-based pricing help a water park mitigate business risks?Anolla’s usage-based pricing model is specifically built to reduce business risks for seasonal water parks, outdoor aquatic centers and attractions with fluctuating demand. Water park operators do not have to pay high fixed monthly fees during quiet periods or bad weather when visitor numbers are lower. Platform costs always scale in proportion to the actual number of bookings and ticket sales volume, allowing the park to optimize operating expenses. This model is ideal for summer-season water parks, aquaparks that are busiest during school holidays, and weather-dependent attractions where demand can vary significantly from day to day.
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keyboard_arrow_downHow quickly can a water park start working with Anolla?Implementing Anolla’s waterpark booking software typically takes just a few minutes, and the entire setup process is guided by a 24/7 context-aware AI assistant tailored to the needs of ticket types, attractions and visitor flows in waterparks. Capterra rates the platform’s ease of use at 5/5¹, and experience shows that nine out of ten waterpark team members learn the key system functions – ticket configuration, creating time slots and managing bookings – in less than 30 minutes¹. This means that cashiers, lifeguards and waterpark managers can quickly start using a unified platform for booking and visitor management without a lengthy training process.
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keyboard_arrow_downWhat makes Anolla’s waterpark platform a future-proof solution?Anolla’s water park booking software is future-proof thanks to a scalable modular architecture specifically designed for the needs of water parks, aquatic centers, swimming pools and spas. The platform evolves constantly through cloud-based infrastructure and AI-driven learning that analyses visitor patterns, revenue per attraction and seasonality to offer increasingly smart pricing and booking recommendations. Unlike static booking systems, Anolla is built around a powerful API that enables integration with water park ticket gates, RFID wristband systems, locker locks, pool and attraction sensors, as well as hotel and spa accommodation software. The extensible modular platform also supports an IoT ecosystem, including hardware integrations such as access control for sauna areas, attraction usage counters and sensors for water temperature and visitor density. This architecture allows the water park to continuously integrate the latest technologies, maintain a top-tier visitor experience and ensure its booking and ticketing tools always stay ahead of the market.
¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.
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