Zoo booking software

• keyboard_arrow_downHow is Anolla different from traditional zoo booking software?
  Standard zoo booking calendars usually only handle ticketing and visit time scheduling. Anolla is a comprehensive all-in-one platform for zoo ticket sales, visitor flow, and exhibit management, built specifically for zoos, safari parks, and animal centers. A single system connects visitor reservations, membership and season pass management (CRM), education program registrations, and automated visitor communication. Unlike static calendars, Anolla uses AI to forecast visitor load, reduce queues, and optimize overall zoo capacity. Anolla supports dynamic ticket pricing based on date, time, zoo area, and visitor segment. The same platform can manage timed-entry visit windows (e.g. for a polar bear exhibit), as well as multi-day ticket bundles and special programs.
• keyboard_arrow_downDoes Anolla support hourly and multi-day zoo visit bookings at the same time?
  Yes, this is one of Anolla’s most important advantages as zoo booking software. Unlike many simple ticketing systems, Anolla does not force a zoo to choose between a time-based or a purely day-ticket model. The platform simultaneously supports hourly visit windows (for example, timed visits to popular exhibits) and day tickets, season tickets and multi-day zoo visit packages. You can also manage variable-duration zoo experiences such as guided tours, evening special programs, birthday areas, feeding sessions and educational classes. All visitor bookings are consolidated into one central zoo calendar and load-distribution view. This makes Anolla ideal for hybrid zoo business models that combine regular admission, events, venue rental and special programs.
• keyboard_arrow_downHow does the Anolla AI assistant reduce the administrative workload and human errors for zoo administrators?
  Anolla’s automated visitor support AI assistant works 24/7 and answers recurring questions from zoo visitors without the involvement of cashiers, visitor service staff, or administrators. The assistant automatically resolves up to 79.3%¹ of all typical inquiries related to tickets, opening hours, booking changes, group registrations, and membership card management. In addition, the AI assistant can handle up to 52.4%¹ of first-level technical support questions related to online ticket sales, QR tickets, and booking confirmations. Automated visitor communication and reminders reduce the zoo administration team’s time by up to 39.3%¹, minimizing double bookings and manual entry errors. The result is smoother ticket sales, less pressure from queues, and noticeably fewer issues in visitor flow management caused by human error.
• keyboard_arrow_downHow does Anolla’s dynamic pricing help a zoo optimize ticket prices and visitor flows?
  Anolla’s dynamic pricing module automates the zoo’s ticket pricing strategy according to visitor demand, seasonality and the popularity of different areas of the zoo. Zoo management can configure clear business rules under which ticket prices change based on time of day, day of week, season, exhibition, special event or visitor group (families, school groups, members). All price changes take place automatically, without cashiers having to adjust prices manually. The system helps sell low-demand visiting hours and less frequented exhibition areas at lower prices, thereby increasing the zoo’s overall occupancy. During peak hours and high season, Anolla’s booking software allows you to maximise revenue while keeping the visitor experience under control, avoiding overcrowding and queues. The ultimate goal is to increase both ticket revenue and overall profitability while maintaining visitor satisfaction and a safe visiting experience.
• keyboard_arrow_downIs Anolla suitable both for a smaller zoo and for a large multi-site zoological park?
  Yes, Anolla zoo booking software is designed to scale from a small animal park to an international multi-location zoo. A smaller animal center or farm park can start with a powerful free plan that covers basic ticket sales, booking forms and visitor email notifications. Larger zoo networks, safari parks and multi-area animal parks can use centralized management, overseeing different gates, zones, exhibits and event spaces under one platform. Anolla lets you add unlimited zoo zones, ticket offices, guides, event areas and user profiles. Flexible role- and location-based access control (RBAC) ensures that cashiers, guides, security staff, program managers and executives see exactly the calendars, reports and visitor information they need.
• keyboard_arrow_downWhich tools and systems does Anolla’s zoo booking software integrate with?
  Anolla is built with an API-first architecture so that zoo ticket sales and visitor flow management can be smoothly connected with existing systems. For payment processing, there is a direct integration with the Stripe payment solution, which supports secure payments for both online tickets and e-tickets purchased at the ticket office. For analytics, Anolla supports integrations with tools such as Google Analytics, Google Tag Manager, and Meta Pixel, making it possible to track ticket sales conversions and the online visitor journey. If needed, detailed visit and booking statistics can be exported to BI and ML tools to forecast visitor volumes and plan zoo staff schedules and investments in exhibits. In addition, Anolla offers a powerful public API through which the solution can be connected with existing membership systems, loyalty programs, POS solutions, ticket printers, and other zoo management systems.
• keyboard_arrow_downWhat does Anolla’s free plan include and what do the paid zoo features add?
  Anolla’s free plan includes all the core features needed to launch modern online ticket sales and visit reservations for a zoo. The free solution is ideal for a smaller animal park or a new animal center, offering booking forms, visit confirmations, simple reminders, and basic statistics on visitor numbers. Paid features add unlimited automated messaging, advanced reporting, segmented visitor marketing, membership and regular-visitor loyalty modules, group booking management, dynamic pricing, and deeper integrations with payment and POS systems. This allows every zoo to choose precisely the feature set that supports its visitor volume, business model, and growth objectives.
• keyboard_arrow_downHow does Anolla’s usage-based pricing help a zoo mitigate business and seasonal risks?
  Anolla’s usage-based pricing model is specifically designed so that zoos do not have to pay high fixed monthly fees during periods when visitor numbers are lower. Ticketing and booking processing costs always scale in proportion to actual usage, accounting for seasonal variations and weather-driven demand. This makes Anolla particularly suitable for zoos, safari parks and animal parks where visitor load can fluctuate strongly between school holidays, public holidays and the winter and summer seasons. The usage-based model helps mitigate financial risks by keeping zoo booking software costs under control even when demand temporarily drops.
• keyboard_arrow_downHow quickly can a zoo start working with Anolla?
  Implementing Anolla’s zoo booking software typically takes only minutes – the initial setup and ticket type creation are made easy by a 24/7 context-aware AI assistant that guides the zoo team step by step. The platform’s ease of use is rated 5/5¹ on Capterra, which means that cashiers, guides and zoo administrators adapt to the system quickly. Statistics show that nine out of ten team members master Anolla’s core functions – creating tickets, managing visiting windows, modifying bookings and viewing reports – in less than 30 minutes¹.
• keyboard_arrow_downWhat makes Anolla’s zoo booking platform a future-proof solution?
  Anolla is a future-proof zoo booking platform thanks to its scalable modular architecture that evolves continuously with its cloud infrastructure and AI-driven learning. Unlike static ticketing software, Anolla is built around a powerful API that enables zoos to add new exhibits, ticket products and integrations without complex development work. The modular platform also supports an IoT ecosystem, allowing integration of gate control systems, QR ticket scanners, equipment rental (such as audio guides, bicycles, stroller and sled rental) and sensors that help monitor visitor load in different zoo areas. This architecture allows Anolla to continually integrate the latest technologies so zoo ticketing, access, visitor experience and safety always stay at the forefront of the market.

¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.