Massage booking software

Massage booking software & management system

Anolla helps massage therapists, studios and clinics manage online bookings, appointments, schedules and client information in one easy-to-use system. Set your availability and let clients book online at any time.

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Massage management software

Run your massage business from one flexible system. Manage clients, staff, services, locations and daily operations with custom settings, useful integrations and scalable automation.

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    Add-on modules

    Enhance your massage booking software with the add-ons you need, whenever you need them. Activate features in one click, automate daily workflows, and reduce manual administration so your massage studio or salon can grow without complex setup.
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    Scalable data management

    Manage unlimited locations, team members, massage services, and clients in one massage management system. Anolla keeps appointments, therapist schedules, and client records organized as your massage business grows.
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    IoT Ecosystem

    Anolla provides an automation layer that connects online massage bookings with your physical service environment, including access control, lighting, and other smart integrations. Offer 24/7 self-service access and run your massage studio more autonomously.

24/7 Sales Agent

Your digital front desk works around the clock, matching real-time availability and massage services with clients who want to book appointments, request quotes or discuss special requirements.

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    Service marketplace

    List your massage services in a marketplace where new clients can easily discover them. Improve your visibility across digital channels with less marketing effort, whether you are launching a new massage business or expanding your online presence.
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    Quotes and orders

    Accept high-value bookings and respond to corporate, event or mobile massage enquiries with tailored quotes, helping you capture every opportunity and grow your client base.
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    Interactive Business Profile

    Bring your massage services, online bookings and client communication together in a personalised business profile. Clients can book, place orders, pay and request quotes 24/7.

24/7 Contextual AI support

Use Anolla's integrated AI assistant for multilingual support around the clock. It provides relevant guidance, saves your team time, and helps deliver a smoother experience when managing massage appointments.

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    Contextual AI Assistant

    The context-aware AI assistant automatically handles many common support questions and helps resolve more technical queries. By considering each user's request, account activity, and relevant data, it delivers faster, more personalized answers.
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    Automated customer communication

    Automated client communication sends personalized messages at the right time, including appointment confirmations, reminders, and service updates. Communicate in multiple languages while keeping every interaction secure and documented within your massage scheduling software.
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    24/7 Customer Support

    Your clients can access AI chat support around the clock in most major languages. The assistant answers common questions, guides clients through online booking, and helps resolve issues outside your massage studio's opening hours.

Trusted Platform

A trusted all-in-one platform used by hundreds of leading service providers. Replace multiple apps with one massage management system and deliver a smooth experience from booking to payment.

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    Easy to Use

    Anolla's massage booking software makes it easy to set up schedules for an independent massage therapist, salon, or massage clinic. Its intuitive interface and 24/7 multilingual guidance help you configure your account independently and start managing appointments with confidence.
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    Unrivaled Value Proposition

    Anolla’s usage-based pricing means you only pay for the capacity you need. With no hidden fees, this massage booking software suits both independent massage therapists and growing massage salons, adapting seamlessly as your business evolves.
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    Real‑Time Support

    Real-time support helps you resolve questions about massage appointments and schedule management faster. A context-aware AI agent handles many common queries and works with automation integrations to reduce manual administrative tasks.
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    Security and Compliance

    Anolla helps keep your massage clients’ personal information and business data secure. Encryption, 24/7 monitoring and cloud-based backups provide robust protection, while GDPR compliance lets you focus confidently on growing your massage business.

Customer Experience

Customer experiences, measurable results and authentic success stories show how Anolla helps massage businesses streamline daily operations, make booking more convenient for clients and support sustainable growth.

Customer Success 360°

Turn customer support into a strategic partnership. Customer Success 360° combines context-aware 24/7 assistance, analytics and dynamic interfaces to anticipate your needs and improve satisfaction and loyalty.

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    360° Personalization

    360° personalisation tailors the service selection to each client's history and preferences. Smart recommendations, quick options and 24/7 chat support make booking a massage therapy appointment simple and convenient.
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    Customer Management

    Keep every client profile up to date in a real-time CRM built for massage businesses. Add treatment notes, create dynamic client segments, personalize communication, and encourage repeat visits with thoughtful follow-ups.
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    Bookings for website and sharing

    Share personalized online booking links and QR codes for massage appointments. Turn your Instagram profile, website button, or printed flyer into a quick way for clients to view availability and book a suitable time.
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    Online payments

    Let clients pay securely for massage appointments when they book online. Appointments are confirmed once payment is received, helping to reduce no-shows and protect your massage business revenue.
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    Automated Waitlist

    An automated waitlist helps fill cancelled massage appointments, even outside business hours. Clients are notified when a suitable time becomes available, helping you keep your schedule full and reduce lost revenue.
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    Translation Management

    Let clients book massage appointments in their preferred language. Service descriptions, the booking flow and notifications follow one central language setting, creating a smooth experience for international clients across different countries, currencies and time zones.

Customer Loyalty Analytics

Loyalty analytics reveals which clients deliver the most value and which massage treatments they prefer. Use these insights to personalize pricing, improve schedule utilization, and increase revenue.

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    Memberships

    Manage multi-tier loyalty and membership programmes for your massage clients. Membership levels update automatically, and you can assign exclusive discounts on massage therapy services, class passes and admission packages to each tier.
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    Passes and Tickets

    Prepaid passes and treatment packages give your massage studio more consistent cash flow while encouraging repeat appointments. Visits are tracked automatically, keeping administrative work to a minimum.
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    Recurring Subscriptions

    Offer automatically renewing massage memberships and pass-based services that support predictable monthly revenue, stronger client retention, and consistent care.
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    Email Campaigns

    Target email campaigns to carefully selected massage client segments. Export dynamic customer groups to your marketing platform with one click and track campaign performance more effectively.

Online massage booking system

Accept individual and group appointments online, send automatic notifications and track every booking from one clear view. Reduce administrative work while giving clients a fast and convenient way to book massage services.

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    Group Bookings

    Automatically accept bookings for group massage sessions and workshops, set participant limits, and track attendance lists in real time, including for recurring sessions.
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    Multi-Resource Booking

    Let clients book multiple related resources in one step, such as a massage room, therapist, and specialist equipment. Ideal for managing treatment packages and customised sessions.
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    Hourly and Daily Services

    Manage every massage service in one system, from short treatments to extended bookings, with scheduling that adapts to your workflow.
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    Variable-Duration Services

    Offer massage sessions with fixed or client-selectable durations, making it easier for clients to find a suitable time while helping you fill calendar availability more efficiently.
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    Flexible Booking Rules

    Configure the massage booking software around your policies by setting advance notice requirements, cancellation and confirmation rules, and managing a colour-coded calendar in daily, weekly, or monthly views.

Massage scheduling software

Coordinate therapists’ working hours, treatment rooms, equipment and locations in real time. Role-based permissions and a central calendar help prevent scheduling conflicts and keep every appointment accurate and organised.

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    Schedules

    Keep massage therapist and treatment room availability aligned with your online calendar. Add standard working hours and exceptions in a few clicks, and the schedule updates automatically.
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    Time Blocking

    Block time whenever a treatment room or massage therapist is unavailable. Create one-off or recurring restrictions based on the date, time, or day of the week.
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    Resource Management

    Link treatment rooms, massage therapists, and equipment to the relevant services to prevent double bookings and make better use of your massage studio resources.
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    Access Management

    Control each team member's access to features, resources, and locations, and customise automated notifications so staff can only view and manage the information relevant to their role.

Mobile-first software

Mobile friendly massage booking software lets you manage appointments from any device. An intuitive interface, cloud syncing and instant app notifications keep your daily workflow running smoothly.

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    Cloud-based access

    Manage your massage business securely online from any device or location. Your bookings, client records and schedules stay automatically synchronised, while performance and security are continuously monitored to support reliable day to day operations.
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    Cross-platform ecosystem

    Use the platform on a computer, tablet or phone and switch seamlessly between Mac, PC, iOS and Android. Your massage studio schedule and bookings remain accessible wherever you work.
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    Admin app

    The massage salon management app for iOS and Android offers full web-version functionality, real-time booking overviews, and instant in-app notifications so you can efficiently manage therapists’ schedules, room utilisation, and client appointments anytime, anywhere.
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    Client app

    Give clients an easy mobile experience where they can view and manage massage appointments in just a few taps. The massage booking app provides timely updates across iOS, Android and the web.
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    Instant app notifications

    Stay informed about client activity in real time. Push notifications alert you to new bookings, enquiries, cancellations and messages in your browser or on your mobile device.

Personalized automated notifications

Create automated notifications based on the event, location and communication channel, then send them by email or SMS. Every massage client receives timely messages written in a tone that reflects your brand.

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    Automated confirmations

    Prevent misunderstandings by confirming important updates automatically. Clients and staff receive immediate email or SMS notifications about new appointments, booking changes and other required actions.
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    Reminders

    Reduce missed massage appointments with automatic SMS and email reminders. Clients receive timely notifications, and SMS messages arrive quickly even when internet access is unavailable.
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    Automatic feedback collection

    Automatically collect client ratings and comments after every completed massage session. Use this feedback to monitor satisfaction and continuously improve the quality of your massage services.

Dynamic pricing

Adjust pricing by time, season, client group or resource. Flexible massage business software makes it easy to create promotions, VIP rates and event specific discounts that support revenue growth.

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    Time-based special pricing

    Apply automatic discounts based on session length, date, time, day of the week, massage service or client membership. This helps your massage business manage demand, fill quieter appointment times and optimise revenue.
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    Resource-based pricing

    Set resource-based pricing for massage services, with rates and session lengths tailored to each therapist’s experience, treatment room or demand, so every appointment is priced fairly.
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    Discounted rates

    Apply a promotional rate in one step and show clients the discount alongside the original price, making it easier to evaluate the offer when booking a massage.

Data-driven analytics

Run your massage business with real-time insight into bookings and client behaviour. Connect Google Analytics, Google Tag Manager and Meta Pixel, or export raw data to BI and machine learning tools to analyse pricing, services and the client journey.

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    Real-time statistics

    See how your massage services are performing in real time. A clear dashboard brings together revenue, service and new-client metrics, helping you make informed decisions with up-to-date data.
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    BI & AI readiness

    Explore your booking data in greater depth by exporting raw records to Excel, Google Sheets or directly to BI and AI tools for further analysis and forecasting.

Flexible pricing

Choose transparent, affordable usage-based pricing with no hidden fees. Your plan adapts to changes in appointment volume and seasonal demand across your massage business.

Free software

Get started risk-free with the essential tools and workflows you need to manage massage appointments efficiently.

0€
Create Free Account

Package includes

Paid features

Start with free software and activate paid features as needed and as your business grows.

Paid features

Anolla usage statistics

These metrics are based on anonymized Anolla usage data, massage booking software configurations, feature usage, feedback collected through the platform, and service monitoring. The data reflects actual use and setup patterns but does not guarantee specific results for any massage business.

Officially supported languages

26
The number of languages officially supported across Anolla’s user interface, booking notifications, AI assistance, and customer support workflows.
Source and method
Source:
Anolla software configuration.
Method:
Counts actively supported languages whose localized user interface and notifications are in use in production.
Last updated:

Overall in-app user rating

4.8/5
The weighted average of in-app ratings, calculated from user feedback gathered through workflows, support conversations, and feedback analysis.
Source and method
Source:
Anolla in-platform feedback and anonymized usage data.
Method:
The weighted average of ratings from workflows, conversations, and feedback analytics is calculated.
Last updated:

Measured platform uptime

99.96%
The measured uptime of Anolla’s public core services, based on system monitoring data.
Source and method
Source:
Anolla monitoring data.
Method:
Successfully completed monitoring checks are compared with all monitoring checks performed.
Last updated:

AI support availability

24/7
The availability of the AI assistant to provide automated guidance and answer common questions for massage therapists and their teams.
Source and method
Source:
Anolla software configuration and service monitoring.
Method:
It is verified whether the AI support service is configured to be available around the clock.
Last updated:

AI-resolved support chats

79.3%
The percentage of support chat requests resolved by the AI assistant without intervention from a customer support agent.
Source and method
Source:
Anolla anonymized AI and support usage data.
Method:
An inquiry is considered resolved if no follow-up inquiry or support ticket on the same topic was created for the same session or account.
Last updated:

Advanced features activated via self-service

12
The number of additional features that a massage service provider can activate with one click through self-service settings.
Source and method
Source:
Anolla software configuration.
Method:
Active add-on features that customers can activate through self-service are counted in the feature catalog.
Last updated:

Full online payment flow with prepayment

100%
The percentage of online massage appointments that require prepayment to confirm the booking.
Source and method
Source:
Anolla payment configuration.
Method:
It is verified whether a booking with integrated online payment is confirmed only after the full booking fee has been paid.
Last updated:

Core feature coverage in mobile apps

99%
Percentage of core massage booking software features available in the iOS and Android mobile apps.
Source and method
Source:
Anolla feature catalog and release/QA checks.
Method:
The core features supported in the mobile applications are compared with the web platform's core feature catalog.
Last updated:

Unedited AI-generated support responses

52.4%
Percentage of AI generated support responses that required no substantive changes from the technical support team.
Source and method
Source:
Anolla anonymized AI and support usage data.
Method:
AI-generated responses are compared with responses edited or manually replaced by technical support.
Last updated:

Management accounts using automated notifications

90%
Percentage of active admin accounts using event based automated notifications for massage appointments and client communication.
Source and method
Source:
Anolla anonymized usage data.
Method:
Active management accounts in which the automated email or SMS notification add-on is enabled are counted.
Last updated:

Independently completed initial setup

85%
Percentage of new users who completed their online account setup independently, without additional training or support.
Source and method
Source:
Anolla anonymized usage data.
Method:
Completion of the account, schedule, service, and initial booking flow setup steps by new users is verified.
Last updated:

Active accounts using advanced features

41.2%
Percentage of active accounts using at least one advanced feature to streamline or automate massage salon operations.
Source and method
Source:
Anolla anonymized usage data.
Method:
Active accounts with at least one enabled add-on feature are compared with all active accounts.
Last updated:

Anolla ratings on Capterra

In addition to Anolla's anonymous usage statistics, the independent software review platform Capterra collects user ratings for Anolla. The ratings below reflect users' experiences with Anolla's massage management software.

★★★★★
5.0/5

Ease of use

★★★★★
5.0/5

Features and functionality

★★★★★
4.7/5

Value for money

Ratings are based on user reviews from the independent software portal Capterra.

Frequently asked questions

Find answers to common questions about Anolla massage booking software so you can compare your options, make an informed choice and get started with confidence.

  • keyboard_arrow_downHow does Anolla’s massage salon booking software differ from typical online booking systems?
    Many booking tools focus only on appointment scheduling and calendar management. Anolla is an AI powered, all in one massage booking software that brings bookings, customer relationship management, automation, flexible pricing and online payments together. It supports both hourly massage sessions and multi day bookings, making it suitable for independent therapists, massage studios and larger organisations. Anolla works online and through mobile apps, is available worldwide and supports multiple languages.
  • keyboard_arrow_downDoes Anolla support hourly massage sessions and multi-day spa packages at the same time?
    Yes. This flexibility is one of Anolla's key advantages as massage booking software. Unlike many salon and spa booking systems, Anolla does not require businesses to choose between hourly and daily reservations. The platform can handle standard 30 to 90 minute massage appointments, extended therapy sessions, spa day passes and multi-day wellness packages at the same time. Providers can also manage services with variable durations, such as personalised consultations and combined massage rituals. Every appointment appears in one central calendar, making it easy to coordinate massage therapists, treatment rooms, spa facilities and sauna schedules. This makes Anolla a strong choice for hybrid wellness businesses, including spas, massage studios, yoga centres and therapy clinics that offer both short appointments and longer wellness experiences.
  • keyboard_arrow_downHow does the Anolla AI assistant reduce administrative workload and human errors in massage studios?
    Anolla's automated AI support assistant is available 24 hours a day and can resolve many chat enquiries without manual intervention. Automated communication reduces repetitive work, helps prevent human error and gives you more time to serve clients and grow your massage business.
  • keyboard_arrow_downHow does Anolla's dynamic pricing help massage salons offer clients optimized prices?
    Anolla's dynamic pricing module automates pricing for a massage salon, clinic or spa based on demand and availability. Businesses can create rules that adjust session prices by time of day, day of the week, season, massage type or customer segment. For example, popular evening appointments can be priced higher, while morning slots and quieter periods can automatically receive a discount to improve calendar occupancy. Changes are applied according to predefined business rules, so staff do not need to update price lists manually. This helps massage studios promote low-demand times, fill last-minute openings and reduce gaps caused by cancellations. During peak hours, dynamic pricing can increase revenue per session and improve the use of therapists and treatment rooms. The overall aim is to generate more bookings, raise room occupancy and improve the profitability of the massage business.
  • keyboard_arrow_downIs Anolla’s massage booking software suitable both for a solo massage therapist and for a multi-location spa chain?
    Yes. Anolla is designed to scale with massage and wellness businesses of any size. An independent massage therapist or small clinic can start with a powerful free plan that covers online booking, customer records, email notifications and SMS reminders. A group operating several massage salons or spas can use a central management view to monitor therapist schedules, treatment room occupancy and revenue across every location. The massage management software supports unlimited locations, rooms and users, including practitioners, receptionists and spa managers. Flexible role and location-based access control allows each coordinator, therapist and marketing specialist to receive only the permissions required for their work. This protects client information while giving the entire organisation one transparent booking system for its daily operations.
  • keyboard_arrow_downWhat digital tools does Anolla’s massage booking software integrate with?
    Anolla uses an API-first architecture that allows massage salons and spas to connect their booking system with essential business tools. A direct Stripe integration supports secure online payments, enabling clients to pay for appointments in advance or purchase gift cards and treatment packages. Marketing and analytics integrations include Google Analytics, Google Tag Manager and Meta Pixel, helping managers measure bookings and conversions from advertising campaigns. Booking and customer data can also be exported to business intelligence and machine learning tools to analyse popular appointment times, therapist workloads and campaign performance. A powerful developer API, together with integrations for accounting software, business management tools, gift card systems and loyalty platforms, enables Anolla to serve as the digital hub of a modern massage business.
  • keyboard_arrow_downWhat does the free Anolla plan include and what do the paid massage software features add?
    Anolla's free plan includes the essential tools a massage therapist needs to start accepting appointments online, including a massage calendar, online booking form, detailed client profiles, automatic emails, SMS reminders and straightforward reporting. It is a practical choice for an independent therapist or small massage studio looking for an affordable way to launch online booking. Paid features provide advanced automation, such as personalised aftercare emails based on the treatment received, automatic rebooking suggestions and tailored recommendations for massage packages. You can also access enhanced marketing and accounting integrations, gift cards, loyalty programmes, reward points and more detailed reporting for massage spa managers. These tools help build client loyalty, increase average booking value and support data informed growth.
  • keyboard_arrow_downHow does Anolla’s usage-based pricing help reduce the business risk of a massage studio?
    Anolla's usage-based pricing model is designed to reduce fixed costs and financial risk for massage studios and spas. Practitioners do not have to pay high fixed monthly fees when appointment volumes are lower, such as during a quiet season or the early stages of a new business. Software costs scale with actual bookings and platform usage, making the service practical for both independent massage therapists and seasonal spa operators. A business therefore pays more when it is earning more and less when demand slows, helping to maintain steadier cash flow. This model is particularly well suited to massage therapy and wellness services, where demand can vary significantly by weekday, month and season.
  • keyboard_arrow_downHow quickly can a massage salon start working with Anolla?
    Getting started with Anolla's massage online booking system is quick, with a context-aware AI assistant available around the clock to guide setup. Most users can configure their account independently and begin accepting appointments with minimal effort.
  • keyboard_arrow_downWhy is Anolla’s massage booking platform a future-proof solution?
    Anolla is built as a future-ready massage scheduling software platform using scalable, modular and cloud-based technology. It continues to evolve through artificial intelligence and machine learning, which help forecast calendar occupancy, optimise pricing and automate repetitive administrative work. Unlike static salon software, Anolla is built around a powerful API, allowing massage studios to add new payment solutions, marketing channels and loyalty programmes as their needs change. Its modular architecture can also support IoT technology, including smart access control, equipment rental management and sensors that automate entry to spa areas or monitor resource use. This extensible approach allows Anolla to adopt new technology continuously and helps massage businesses keep their digital operations efficient and competitive.

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4.8 (1708 ratings)

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