Veterinary scheduling software

Veterinary appointment scheduling software

Let pet owners book appointments online while your clinic manages real-time availability, automated confirmations, reminders, veterinarian schedules, treatment plans and vaccination calendars in one easy-to-use system.

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All-in-one veterinary software

Configure Anolla around your veterinary practice with flexible services, appointment workflows, access controls and integrations. Its modular design supports your clinic’s current needs while preparing your team for AI-assisted tools.

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    Add-on modules

    Expand your veterinary scheduling software whenever your workflow requires it. Add features with one click, automate daily clinic processes, and reduce manual administration without complex setup.
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    Scalable data management

    Scale as your clinic grows by adding unlimited locations, users, services, and clients. Manage appointments and administrative tasks across your entire veterinary practice from one central dashboard.
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    IoT Ecosystem

    Anolla provides an automation layer that connects digital workflows with physical systems such as access control and smart lighting. This enables round the clock self-service and supports automated processes across your veterinary facilities.

24/7 Sales Agent

Let pet owners book online around the clock. Available services and appointment times update in real time, making it easy to schedule visits, request estimates or share special requirements.

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    Service marketplace

    List your veterinary services on the marketplace so new clients can discover and book them online. Increase the visibility of your vet clinic without extra marketing work, especially while building your digital client base.
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    Quotes and orders

    Manage service enquiries, estimates and orders in one place with timely follow-ups, so no valuable client request or veterinary care enquiry goes unanswered.
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    Interactive Business Profile

    Present your veterinary services through a personalised business profile where clients can book appointments, request services, make payments and ask for estimates at any time.

24/7 Contextual AI support

Use Anolla's fully integrated and extensively trained AI assistant at any time. Multilingual support and personalized recommendations save veterinary staff time and create a smoother experience for pet owners.

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    Contextual AI Assistant

    The context-aware AI assistant automatically answers many common support questions and helps resolve more technical inquiries. By considering each user's request, account activity, and relevant data, it provides faster and more accurate responses.
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    Automated customer communication

    Automated client communication sends personalized, event-based notifications to the right person at the right time. Multilingual messages and secure communication records within the veterinary booking system help keep clinic operations organized.
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    24/7 Customer Support

    Your clients can access AI chat support around the clock in most major languages. The assistant answers common questions, guides pet owners through the booking process, and helps resolve issues outside your clinic's opening hours.

Trusted Platform

A reliable all in one platform trusted by hundreds of service providers. Replace disconnected tools with one solution and give pet owners a smooth, consistent experience.

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    Easy to Use

    Anolla's veterinary appointment scheduling software helps your team start managing calendars and appointments quickly. Its intuitive interface and round the clock multilingual guidance make it easy to configure your account independently without a complicated implementation process.
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    Unrivaled Value Proposition

    Anolla's usage-based pricing is ideal for a growing veterinary practice. There are no hidden fees, and the veterinary scheduling software scales smoothly with your clinic's needs and appointment volume.
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    Real‑Time Support

    Real-time support keeps your veterinary clinic running smoothly. A context-aware AI agent resolves many common queries and works with automation tools to reduce manual administrative tasks for veterinary staff.
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    Security and Compliance

    Anolla helps protect your clinic's and pet owners' data with encryption, 24/7 monitoring, and cloud-based backups that provide stronger protection than local servers. The veterinary booking system supports GDPR compliance, so you can focus on improving patient care and growing your practice.

Customer Experience

Genuine customer stories, user feedback, and measurable results show how Anolla helps veterinarians streamline daily operations, improve the booking experience for pet owners, and support sustainable practice growth.

Customer Success 360°

Turn client communication into a coordinated part of your veterinary practice. Customer Success 360° combines context aware support available 24/7, analytics and flexible integrations to help your team anticipate client needs and improve satisfaction.

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    360° Personalization

    360° personalisation adapts the services shown to each client based on their history and preferences. Smart recommendations, quick selections and 24/7 chat support help pet owners complete bookings with minimal effort.
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    Customer Management

    Veterinary client management keeps pet owner and patient information in one real-time database. Add notes, create flexible client groups, personalize communications, and build lasting relationships with returning clients.
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    Bookings for website and sharing

    Share veterinary appointment links and QR codes wherever clients already find you. A website button, Instagram profile, or printed material can take pet owners directly to the right service and available appointment time.
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    Online payments

    Let pet owners pay securely when booking an appointment. The visit is confirmed once payment is received, helping your vet clinic reduce no-shows and protect revenue.
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    Automated Waitlist

    An automated waitlist helps fill cancelled appointments quickly. The veterinary appointment scheduling software notifies pet owners about suitable openings, even outside business hours, helping keep your clinic's schedule full.
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    Translation Management

    Let pet owners book in their preferred language, from service details to the booking interface and notifications. Centralised language settings help animal hospitals manage a localised booking experience across countries, currencies, and time zones.

Customer Loyalty Analytics

Client loyalty analytics show which pet owners visit most often and which services they prefer. Use these insights to target offers, fill appointment slots more effectively, and increase revenue.

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    Memberships

    Create multi-tier loyalty and membership programmes for your veterinary clinic. Membership levels update automatically, and each tier can include tailored discounts on services, follow-up visits, and passes.
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    Passes and Tickets

    Prepaid care packages and multi-visit passes encourage repeat visits and provide steadier cash flow. Automatic visit tracking reduces manual administration for veterinary staff.
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    Recurring Subscriptions

    Recurring subscriptions let you offer automatically renewing care plans that generate predictable monthly revenue and help clients maintain consistent preventive care for their pets.
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    Email Campaigns

    Target email campaigns to the right groups of pet owners. Export dynamic client segments to your marketing platform in one click, then measure and improve campaign performance.

Veterinary appointment booking system

Give clients a convenient self-scheduling experience based on your clinic’s real-time availability. Manage individual appointments and group bookings, automate confirmations and reminders, track activity and keep daily workflows organized in one veterinary booking system.

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    Group Bookings

    Veterinary booking software also supports group appointments. Set capacity, monitor the attendee list in real time, and manage recurring sessions when needed.
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    Multi-Resource Booking

    Assign multiple resources to one appointment, such as a veterinarian, treatment room, or specialist equipment, to coordinate visits and care packages more efficiently.
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    Hourly and Daily Services

    Manage services of different lengths in one veterinary appointment scheduling system, from brief consultations to extended procedures and full-day care.
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    Variable-Duration Services

    Offer fixed or flexible appointment lengths. Pet owners can select a suitable time window, helping your vet clinic use available capacity more effectively.
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    Flexible Booking Rules

    Set booking rules around your clinic's workflow, including lead times, cancellation terms, confirmations, and color-coded daily, weekly, and monthly calendar views.

Veterinary staff scheduling software

Coordinate veterinarians’ working hours, treatment rooms, equipment and clinic locations from one scheduling hub. Role-based access and real-time updates help prevent conflicts and keep appointment information accurate and visible across your team.

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    Schedules

    Keep veterinarian, room, and equipment availability synchronized with your online calendar. Add regular working hours and exceptions, and the vet scheduling software updates availability automatically.
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    Time Blocking

    Block time whenever a veterinary professional or resource is unavailable. Create one-time or recurring blocks by date, time, or day of the week.
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    Resource Management

    Manage limited resources clearly and prevent scheduling conflicts by assigning the required consultation rooms, equipment, and other clinical assets to each service.
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    Access Management

    Control veterinary staff access by feature, resource, and clinic location. Customize automated notifications so each team member sees and manages only what their role requires.

Mobile-first software

Mobile-first veterinary scheduling software helps you manage your vet clinic from any device with intuitive navigation, cloud synchronization, and instant app notifications.

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    Cloud-based access

    Access your veterinary scheduling software securely from any device or location. Data stays synchronized automatically, while performance and security are continuously monitored to keep daily clinic administration running smoothly.
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    Cross-platform ecosystem

    Use the same platform on desktop, iOS, and Android, moving seamlessly between appointment calendars, bookings, and client communications without disrupting your workflow.
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    Admin app

    The mobile-friendly veterinary workspace app allows you to use 100% of the web version’s functionality on iOS and Android – manage appointment schedules, operating room timetables, animal medical records and invoicing in real time and receive instant app notifications so you can run your veterinary clinic from anywhere.
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    Client app

    Give pet owners a convenient digital experience through iOS, Android, and web apps, where they can quickly review appointments, manage bookings in a few taps, and receive important updates.
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    Instant app notifications

    Keep veterinary staff informed with real-time browser and mobile notifications when a client books or cancels an appointment, submits an inquiry, or replies to a message.

Personalized automated notifications

Configure automated notifications by event, location, and communication channel so email or SMS messages reach the right clients at the right time while maintaining your clinic's consistent tone of voice.

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    Automated confirmations

    Prevent appointment confusion by automatically sending clients and veterinary staff email or SMS confirmations for every important booking, update, or action.
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    Reminders

    Reduce missed veterinary appointments with automated SMS and email reminders. Pet owners receive timely booking notifications, and SMS messages arrive quickly even without an internet connection.
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    Automatic feedback collection

    Automatically collect ratings and comments from pet owners after each completed clinic visit. This feedback provides actionable insights for improving client service, appointment workflows and the overall care experience.

Dynamic pricing

Automatically adjust pricing by time, season, client group, or resource, and create flexible promotions, special rates, and event-based discounts for your animal hospital or vet clinic.

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    Time-based special pricing

    Set discounts by appointment duration, date, time, day of the week, service, or client membership to manage demand and make better use of available appointment slots.
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    Resource-based pricing

    Set flexible prices and appointment lengths by veterinarian, treatment room, or other bookable resource to keep your vet clinic schedule aligned with service value.
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    Discounted rates

    Create discounted rates in one step and clearly show clients both the promotional and previous price to support confident online booking decisions.

Data-driven analytics

Manage veterinary appointments using real data. View live insights, connect Google Analytics, Google Tag Manager, and Meta Pixel, and export raw data to BI and machine learning tools to analyze pricing, services, and the client journey.

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    Real-time statistics

    Monitor your clinic's key metrics in real time with a dashboard showing revenue, service volume, and new clients, so your veterinary staff can make informed decisions using current data.
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    BI & AI readiness

    Turn clinic data into deeper insights by exporting raw data at any time to Excel, Google Sheets, or directly to BI and AI tools for further analysis.

Flexible pricing

Choose transparent, usage based pricing that adapts to your veterinary clinic's needs and seasonal demand, with no hidden fees.

Free software

Start risk free and create a smooth veterinary appointment booking workflow with essential features.

0€
Create Free Account

Package includes

Paid features

Start with free software and activate paid features as needed and as your business grows.

Paid features

Anolla usage statistics

These metrics reflect Anolla’s anonymized usage data, settings, feature catalog, in-app feedback, and service monitoring. In the context of veterinary scheduling software, they indicate real-world usage and technical configuration rather than guaranteeing results for any vet clinic or animal hospital.

Officially supported languages

26
The number of languages officially supported across Anolla’s user interface, notifications, AI assistance, and customer support workflows.
Source and method
Source:
Anolla software configuration.
Method:
Counts actively supported languages whose localized user interface and notifications are in use in production.
Last updated:

Overall in-app user rating

4.8/5
The weighted average of in-app user ratings based on veterinary booking workflows, support conversations, and feedback analytics.
Source and method
Source:
Anolla in-platform feedback and anonymized usage data.
Method:
The weighted average of ratings from workflows, conversations, and feedback analytics is calculated.
Last updated:

Measured platform uptime

99.96%
The measured uptime of Anolla’s public veterinary appointment scheduling services, based on monitoring data.
Source and method
Source:
Anolla monitoring data.
Method:
Successfully completed monitoring checks are compared with all monitoring checks performed.
Last updated:

AI support availability

24/7
The availability of an AI assistant that provides users with automated guidance and helps resolve common questions.
Source and method
Source:
Anolla software configuration and service monitoring.
Method:
It is verified whether the AI support service is configured to be available around the clock.
Last updated:

AI-resolved support chats

79.3%
The percentage of support chats resolved by the AI assistant without intervention from a customer support agent.
Source and method
Source:
Anolla anonymized AI and support usage data.
Method:
An inquiry is considered resolved if no follow-up inquiry or support ticket on the same topic was created for the same session or account.
Last updated:

Advanced features activated via self-service

12
The number of optional veterinary booking software features that veterinary staff can activate with one click through self-service.
Source and method
Source:
Anolla software configuration.
Method:
Active add-on features that customers can activate through self-service are counted in the feature catalog.
Last updated:

Full online payment flow with prepayment

100%
The percentage of the total fee required as an online prepayment before a veterinary appointment is confirmed.
Source and method
Source:
Anolla payment configuration.
Method:
It is verified whether a booking with integrated online payment is confirmed only after the full booking fee has been paid.
Last updated:

Core feature coverage in mobile apps

99%
Percentage of core web platform features supported in the iOS and Android mobile apps.
Source and method
Source:
Anolla feature catalog and release/QA checks.
Method:
The core features supported in the mobile applications are compared with the web platform's core feature catalog.
Last updated:

Unedited AI-generated support responses

52.4%
Percentage of AI-generated support ticket responses that required no substantive editing by the technical support team.
Source and method
Source:
Anolla anonymized AI and support usage data.
Method:
AI-generated responses are compared with responses edited or manually replaced by technical support.
Last updated:

Management accounts using automated notifications

90%
Percentage of active admin accounts using event-based automated notifications for vet clinic appointments, visits, and client communications.
Source and method
Source:
Anolla anonymized usage data.
Method:
Active management accounts in which the automated email or SMS notification add-on is enabled are counted.
Last updated:

Independently completed initial setup

85%
Percentage of new users who set up the core veterinary scheduling software features online without additional training or support.
Source and method
Source:
Anolla anonymized usage data.
Method:
Completion of the account, schedule, service, and initial booking flow setup steps by new users is verified.
Last updated:

Active accounts using advanced features

41.2%
Percentage of active accounts using at least one advanced feature to extend or automate veterinary clinic workflows.
Source and method
Source:
Anolla anonymized usage data.
Method:
Active accounts with at least one enabled add-on feature are compared with all active accounts.
Last updated:

Anolla ratings on Capterra

Alongside Anolla's anonymized usage data, independent user ratings are available on the Capterra software marketplace. These ratings show how customers evaluate Anolla as veterinary booking and practice management software.

★★★★★
5.0/5

Ease of use

★★★★★
5.0/5

Features and functionality

★★★★★
4.7/5

Value for money

Ratings are based on user reviews from the independent software portal Capterra.

Frequently asked questions

Find answers to common questions about Anolla veterinary booking software so you can evaluate the platform and introduce it at your clinic with confidence.

  • keyboard_arrow_downHow is Anolla's veterinary clinic booking software different from regular scheduling systems?
    Basic veterinary booking systems often focus only on appointment booking and calendar management. Anolla is an AI powered veterinary scheduling software that brings appointment management, customer relationships, automation, flexible pricing and online payments into one place. It supports both hourly appointments and multiday bookings, works on the web and in mobile apps, can be used across different countries and supports multiple languages. Its flexible setup suits independent veterinarians, small vet clinics and larger veterinary organizations.
  • keyboard_arrow_downDoes Anolla support short visits and multi-day veterinary clinic bookings at the same time?
    Yes. Flexibility is one of Anolla’s key strengths as veterinary scheduling software. Unlike many clinic calendars, Anolla does not limit your practice to a single scheduling model. It supports short appointments, such as vaccinations and initial consultations, alongside multi-hour procedures and multi-day bookings for surgery, inpatient monitoring, and critical care. Veterinarians can also schedule services with variable durations, including diagnostic procedures, ultrasound scans, and X-rays, without manually reorganizing the calendar. Every patient booking appears in one centralized clinic calendar within the same account, making Anolla suitable for outpatient appointments, operating rooms, and animal hospital wards.
  • keyboard_arrow_downHow does the Anolla veterinary AI assistant reduce administrative workload and human errors in clinics?
    Anolla's automated AI customer support assistant is available 24/7 and can resolve a large share of chat enquiries. Automated communication reduces repetitive manual work, helps prevent human error and gives veterinary staff more time to focus on animal care and other essential clinic duties.
  • keyboard_arrow_downHow does Anolla's dynamic pricing help veterinary clinics offer optimized prices for animal patients?
    Anolla’s dynamic pricing module automates pricing strategies for consultations, procedures, diagnostics, and emergency care. Vet clinic managers can create rules that adjust prices according to the time of day, season, service type, or client segment, including regular clients, breeders, and contracted partners. Changes are applied automatically based on the clinic’s business rules, eliminating the need to update price lists manually. Clinics can use lower rates to encourage bookings during quieter periods and set appropriate premiums for urgent care, peak hours, and weekends. This helps improve schedule utilization, increase average revenue per procedure, and support overall clinic profitability.
  • keyboard_arrow_downIs Anolla suitable both for individual veterinarians and multi-location veterinary clinic chains?
    Anolla veterinary booking software is designed for both small independent practices and large animal hospital groups with multiple locations. A solo veterinarian can start with a capable free plan to manage appointments, patient information, and client communication. Veterinary groups can use a centralized dashboard to coordinate schedules, staff workloads, and procedure bookings across every location. The platform supports unlimited clinic locations, veterinarians, veterinary assistants, and reception staff. Role-based and location-based access controls ensure that each team member can view only the animals, schedules, and resources relevant to their responsibilities.
  • keyboard_arrow_downWhat veterinary tools and systems does Anolla integrate with?
    Anolla uses an API-first architecture, allowing vet clinics to connect their booking software with existing practice management and financial systems. A ready-made Stripe integration supports secure online payments, so pet owners can pay for consultations, procedures, or booking deposits online. Integrations with Google Analytics, Google Tag Manager, and Meta Pixel help clinics measure online booking conversions and campaign performance. Exported raw data can also be used with BI and machine learning tools to analyze appointment volumes, seasonal demand, and procedure capacity. A powerful API provides the flexibility to connect Anolla with clinic information systems, accounting software, and compatible veterinary laboratory solutions, making it a practical part of a clinic’s wider technology ecosystem.
  • keyboard_arrow_downWhat does Anolla’s free veterinary clinic package include and what do the paid modules add?
    Anolla's free veterinary plan includes the core tools needed to launch online booking for a vet clinic: an appointment calendar, a simple client database with pet details, essential reminders and online booking forms. It is especially suitable for independent vets and smaller clinics that want to automate appointment booking quickly and cost effectively. Paid features add unlimited automation, including smart reminders, follow up workflows and vaccination schedule notifications. They also include advanced integrations for payments, analytics and internal clinic tools, plus loyalty features for repeat client programs, pet wellness plan packages and personalized care recommendations.
  • keyboard_arrow_downHow does Anolla’s usage-based pricing reduce business risk for a veterinary clinic?
    Anolla’s usage-based pricing model helps veterinary practices avoid high fixed monthly fees when appointment and procedure volumes fluctuate. Software costs scale with actual booking activity, online appointments, and active client accounts. This approach is particularly suitable for clinics affected by tick and vaccination seasons, rural veterinarians, and emergency animal hospitals where demand can vary considerably. Usage-based pricing reduces fixed overhead, keeps technology costs flexible, and limits financial risk for the practice.
  • keyboard_arrow_downHow quickly can a veterinary clinic start using Anolla’s veterinary booking software?
    Getting started with Anolla veterinary appointment scheduling software is quick, with a context-aware AI assistant available 24/7 to guide setup. Most users can configure their account, services, availability, and online booking options independently within minutes, making implementation straightforward for the entire veterinary staff.
  • keyboard_arrow_downWhat makes Anolla’s veterinary clinic booking platform a future-proof solution?
    Anolla’s veterinary booking platform is built on a modular, extensible cloud architecture that can evolve with changing clinic requirements and advances in veterinary technology. Unlike static practice software, Anolla is built around a powerful API, allowing new integrations, features, and devices to be added without rebuilding the entire system. The platform can also support IoT use cases and compatible hardware integrations, such as clinic entry access control, diagnostic equipment rental management, and sensors for monitoring environmental conditions in inpatient wards. This architecture enables practices to adopt new digital services while keeping their scheduling and administrative tools adaptable over the long term.

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