All-in-one software
Set up exactly the comprehensive patient and appointment management solution your veterinary clinic truly needs – a modular veterinary booking system with extensive configuration logic, clinic-process-tailored forms, medical notes and integration options, ready to expand with AI support.
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Add-on modules
Expand your veterinary clinic booking and patient management in real time – activate 20+ ready-made veterinary modules with a single click, from vaccination reminders and recurring procedure scheduling to operating theatre timetables, reducing administrative staff workload by up to 41.2%¹ (Capterra Features & Functionality 5/5). -
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Scalable data management
Add unlimited clinics, veterinarians, animal caregivers, diagnostic units, procedures, and pet owners, and manage your entire veterinary patient dataset from a single central platform up to 33.1%¹ more efficiently, maintaining a clear overview of visits, treatment, and vaccination history. -
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IoT Ecosystem
A veterinary automation engine that links digital appointment schedules and in-clinic processes with the physical world (e.g. access systems for vets and pet owners, cage area lighting automation, HVAC in the operating theatre) – enabling 24/7 self-service bookings, autonomous clinic operation and 10–30% energy savings.
24/7 Sales Agent
Give your veterinary clinic a 24/7 virtual reception assistant that matches vets’ availability, procedures (vaccinations, preventive check-ups, surgical procedures, diagnostics) and pet needs in real time with the right owners – for bookings, initial triage, quote requests or agreeing complex treatment plans.
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Service marketplace
Let new pet owners find your veterinary clinic appointments, emergency consultations, specialist services, pet care and diagnostics through a visible veterinary services marketplace – increasing your clinic’s online visibility by up to 16.9%¹ without additional marketing, especially for animal clinics that are just getting started in digital channels. -
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Quotes and orders
Accept profitable veterinary service orders and respond to price inquiries systematically – quickly creating personalized quotes for surgeries, diagnostic packages, preventive care programs, and long-term treatment plans, so you capture every valuable case and grow your clinic’s revenue and loyal client base. -
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Interactive Business Profile
Bring all your veterinary clinic operations together in an interactive clinic profile – a comprehensive online consultation and treatment environment where pet owners can book vet appointments, schedule surgeries and examinations, order additional services, pay invoices, request medical records, and submit detailed price inquiries before procedures, all day every day.
24/7 Contextual AI support
Use a veterinary-sector–tailored, well-trained, clinic-IT–integrated AI assistant that resolves up to 79.3%¹ of pet owners’ recurring questions 24/7 in real time and in 25 languages (e.g. appointment booking, vaccination schedules, procedure preparation) and supports clinic staff with personalized analysis and recommendations for workflow management.
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Contextual AI Assistant
The context-aware AI assistant resolves in real time up to 79.3%¹ of repetitive questions and up to 52.4%¹ of first-level veterinary technical support cases, analyzing a specific veterinary clinic’s or animal hospital’s booking information, patient records, and client portal data, and providing personalized solutions for every veterinary appointment, procedure, and pet treatment. -
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Automated customer communication
Automated customer communication sends event-based, clinic-branded notifications to the right pet owner at the right time (in 25 languages) – visit reminders, vaccination schedule updates, post-operative instructions and invoices reduce reception workload by up to 39.3%¹ and keep all communication with pet owners safely stored in the veterinary clinic’s booking software. -
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24/7 Customer Support
Your pet owners have 24/7 access to multilingual AI chat support in 25+ languages – a virtual clinic consultant that follows your clinic’s treatment protocols, guides them when making bookings, planning follow-up visits and with initial triage questions, ensuring a smooth experience and reducing the need for manual intervention by veterinary staff by up to 59.3%¹.
Trusted Platform
Trusted all-in-one veterinary booking and clinic management platform – the preferred choice of hundreds of animal clinics, veterinary hospitals, mobile vets, and pet centers. Replace separate appointment spreadsheets, phone-based registrations, SMS tools, and fragmented client records with an integrated veterinary system and deliver a unified, top-level patient experience for vets and pet owners alike.
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Easy to Use
Ease of use 5/5 – the intuitive veterinary schedule calendar, easy management of animal patient records and role-based access for veterinarians, assistants and reception staff have reduced clinic team training time by 60% and enabled 9 out of 10 animal clinic employees to learn the booking software’s core functionality in under 30 minutes¹ (Capterra rating). -
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Unrivaled Value Proposition
Anolla veterinary booking software is a cost-effective and reliable investment for animal clinics, veterinary hospitals and independent vets. It has a monetary value rating of 4.7/5¹ and a functionality and reliability rating of 5/5¹ on Capterra. The platform uses usage-based pricing – you pay only for bookings actually created and for the veterinary modules you use. There are no hidden license fees or year-round commitments, which reduces low-season financial risks (e.g. summer holidays or school breaks). -
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Real‑Time Support
Real-time support for your veterinary clinic: a 24/7 context-aware AI agent that resolves up to 79.3%¹ of booking, customer support, and first-line IT inquiries, together with automation integrations, has raised veterinary clinic support satisfaction scores to 4.7/5¹ and freed up veterinarians’ and reception staff’s time to care for pet patients. -
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Security and Compliance
Security and compliance in protecting veterinary data – medical-grade encryption, 24/7 system monitoring, and cloud-based backups safeguard clinic medical histories, pet owners’ contact information, and billing data 90–95% more effectively than local servers. The platform meets GDPR data protection requirements, enabling veterinary clinics, animal hospitals, and practices to grow their business without compromising data security.
Customer Experience
An overall rating of 4.8/5¹ and 99.96%¹ uptime prove that Anola’s veterinary booking software delivers a stable and professional workflow for animal clinics. Real clinic case studies show measurable revenue growth thanks to better schedule occupancy, more follow-up visits and repeat bookings, as well as increased efficiency through automated registration – join leading clinics that refuse to compromise on the quality of the treatment experience for their animal patients.
Customer Success 360°
Turn veterinary clinic client management into a strategic partnership – the Customer Success 360° solution brings together 24/7 context-aware support, booking analytics, animal patient behavior patterns, cancellation statistics, and dynamic reports to anticipate pet owners’ needs, optimize vets’ schedules, and increase client satisfaction and loyalty to your clinic.
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360° Personalization
360° personalization tailors in real time the right appointment, veterinary service and communication style for every pet owner and their pet, based on previous visits, treatment and vaccination history and booking behavior. Smart suggestions (e.g. the best time for revaccination), pre-filled booking forms and 24/7 chat support ensure that booking, changing or canceling a clinic appointment can be done with one click on the clinic’s website or on mobile. -
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Customer Management
Veterinary clinic customer management (CRM) consolidates every pet’s and owner’s data into a single, real-time patient database – manage medical records, vaccination schedules, procedure history and billing information, create dynamic customer groups and personal notes to strategically increase client loyalty and repeat visits. -
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Link Manager
Create and share unique online registration links and QR codes for your animal clinic’s appointments, vaccination campaigns, spay/neuter programs or specialist consultations – every Instagram bio, website button, Google profile or in-clinic flyer becomes a direct path to booking a veterinary appointment. -
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Online payments
Secure prepayments for veterinary appointments – integrated online payments confirm vet visits, surgical procedures, vaccinations or pet care services only after a successful prepayment, reducing revenue loss from no-shows for the clinic virtually 100%. -
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Automated Waitlist
The automated waitlist fills open veterinary appointments around the clock – the system updates pet owners in real time about newly available visits, increasing veterinary clinic room utilization and reducing idle time slots by up to an average of 18.2%¹. -
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Translation Management
Offer every international pet owner a native-language booking experience in 25+ languages – veterinary clinic service descriptions, vaccination packages, procedures, and the online booking interface are localized instantly, breaking language barriers and growing veterinary service sales among both foreign clients and expat owners.
Customer Loyalty Analytics
Veterinary clinic customer loyalty analytics shows in real time which pet owners are your most valuable patients, how often they visit the clinic and which services – such as vaccinations, preventive check-ups, dental care or surgeries – they prefer; this enables you to offer personalized pricing, recalls and to optimize appointment schedules and total clinic revenue.
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Memberships
Create multi-tier veterinary memberships and loyalty programs – automate different membership levels for regular pet owners, offering exclusive discounts at each tier for vaccinations, preventive check-ups, service bundles, pet insurance add-ons, and recurring care packages; a 5%¹ increase in client retention can boost veterinary clinic profit by 25–95%¹. -
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Passes and Tickets
Prepaid treatment packages, vaccination visits and care passes provide the veterinary clinic with predictable cash flow and recurring appointments – the system automatically tracks package usage per procedure or visit, minimising extra administrative work and reducing front desk manual tasks. -
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Recurring Subscriptions
Recurring subscriptions create automatically renewing monthly or annual pet care packages – for example regular parasite control, follow-up visits for chronic diseases or nutrition counseling – ensuring a stable, predictable monthly cash flow for the veterinary clinic and uninterrupted care for the animal. -
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Email Campaigns
Send targeted email campaigns to specific pet owner groups – for example vaccination reminders, seasonal tick and flea control campaigns, senior pet health check offers or announcements of new services; export dynamic patient segments to your marketing platform with one click and track booking growth in real time.
Booking Management
Manage all veterinary appointments, consultations, surgical procedures, diagnostic exams, vaccination campaigns, reminders, and in-clinic activity logs from a clear mission-control screen – support individual pet visits, multi-pet family bookings, and mobile home-visit services, reduce manual front-desk workload, and get a full overview of your animal clinic’s capacity and revenue.
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Group Bookings
Automate group appointments at your veterinary clinic – set maximum participant numbers for pets and owners, manage live lists, and create recurring group consultations, vaccination campaigns, and puppy training series from a single veterinary booking system. -
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Multi-Resource Booking
Set up multi veterinary resource booking – allow clients to reserve a veterinarian, procedure room, operating theatre, diagnostic equipment and pet cages in a single booking; ideal for scheduling surgeries, examination packages and complex treatments. -
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Hourly and Daily Services
Manage all veterinary services – from short consultations and vaccinations to full-day examinations, hospitalization and aftercare packages – in one veterinary booking platform that adapts to your clinic’s workflows and treatment plans. -
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Variable-Duration Services
Create veterinary services with both fixed and adjustable durations – let pet owners choose the length of the appointment, consultation, procedure or follow-up, ensuring flexible time planning, more accurate treatment time allocation and higher schedule utilization. -
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Flexible Booking Rules
Your veterinary clinic, your booking rules – define appointment booking windows, cancellation and confirmation terms, prepayment requirements, and use a color-coded veterinary calendar in daily, weekly, or monthly view to manage vets, procedure rooms, and surgeries.
Schedule Management
Bring veterinarians’ working hours, procedure rooms, operating theatres, diagnostic rooms and clinic branches into one central veterinary scheduling dashboard – role-based access and real-time updates reduce double bookings and scheduling errors and increase clinic reliability.
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Schedules
Sync your veterinary clinic’s appointment schedules with an online booking calendar – configure regular consultations, emergency on-call shifts and exception days in a few clicks, and let the veterinary booking software update the timetable automatically. -
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Time Blocking
Use flexible time blocking in your veterinary clinic – create one-off or recurring blocked periods for surgeries, rest time, inventory, in-depth examinations or training by setting exact times, dates and weekdays to manage appointments precisely according to clinic workload. -
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Resource Management
Manage limited veterinary resources efficiently – assign operating rooms, X-ray and ultrasound machines, procedure chairs, animal cage spaces and laboratory equipment to specific procedures and treatment packages, avoiding double use and maximizing clinic throughput and revenue. -
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Access Management
Assign veterinarians, vet nurses, and reception staff role-based access to clinic calendars, procedures, and locations, and customize automated reminders, booking confirmations, and treatment plan notifications – each employee sees only the information they need, ensuring a secure and smooth workflow.
Mobile-first software
Mobile-first veterinary booking software – an intuitive clinic view, cloud-based synchronization and instant in-app notifications allow veterinarians to manage appointments, emergency cases and treatment plans from a smartphone or tablet anytime, anywhere.
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Cloud-based access
Cloud-based veterinary clinic management solution provides access to patient records, appointments and treatment plans from any device and location with 99.96%¹ uptime – visit schedules, animal medical histories and billing are automatically synchronized in real time. -
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Cross-platform ecosystem
The cross-platform veterinary practice ecosystem runs smoothly on Mac/PC, iOS, and Android devices – start planning an animal patient’s appointment, vaccination schedule, or surgery calendar on one device and continue on another without interruptions, maintaining a unified and intuitive experience for the entire clinic team. -
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Admin app
The mobile-friendly veterinary workspace app allows you to use 100% of the web version’s functionality on iOS and Android – manage appointment schedules, operating room timetables, animal medical records and invoicing in real time and receive instant app notifications so you can run your veterinary clinic from anywhere. -
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Client app
The pet owner’s client app (iOS, Android, web) makes booking veterinary visits quick and easy – users see available appointment times, digital vaccination records and past visits, can choose a veterinarian and service (e.g. vaccination, health check, surgical procedure) in a few clicks and receive instant notifications about bookings and changes, boosting loyalty and repeat visits. -
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Instant app notifications
Real-time app notifications give veterinarians, assistants and reception an instant overview of all pet owner actions – new appointments, surgery bookings, inquiries, cancellations and client communication messages – both in the browser and on mobile, so no animal is left without attention.
Personalized automated notifications
Set up personalized automated notifications for your veterinary clinic based on event, location and channel (email/SMS) – tailored messages about vaccination reminders, follow-up checkups, parasite treatment courses and post-operative monitoring reach the right pet owner at the right time, maintaining a consistent brand language and reducing manual calling.
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Automated confirmations
The automatic confirmation flow provides reassurance for both the veterinary clinic team and pet owners – every new appointment, surgery booking, procedure change or cancellation triggers an instant email and SMS confirmation, reducing confusion and double bookings. -
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Reminders
Reduce no-shows for pet visits by up to 14.9%¹ – automated SMS and email reminders notify owners about upcoming vaccinations, check-ups, or pre- and post-operative controls, ensuring the animal receives timely care (SMS arrives quickly and reliably even without internet). -
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Automatic feedback collection
Automatic feedback collection asks pet owners for 5★ ratings and comments after each actual veterinary visit regarding the vet’s work, clinic environment, and service, enabling data-driven improvements in the client experience and care journey organization.
Dynamic pricing
Automate veterinary service prices based on time of day, season, customer group (e.g. regular clients, breeders, shelters) and resource (veterinarian, operating room, diagnostic device) – one of the most capable pricing modules on the market for creating campaigns, vaccination packages, preventive program discounts, VIP prices and event-based markdowns, maximizing clinic revenue and optimizing your schedule smartly.
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Time-based special pricing
Create automatic special prices based on appointment duration, date, time, day of the week, type of veterinary service (e.g. orthopedics, dermatology, microchipping) and client membership or care package to optimize clinic revenue, shift demand to lower-occupancy times and offer pet owners transparent and motivating pricing. -
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Resource-based pricing
Resource-based pricing in veterinary clinics – set flexible consultation prices and durations according to vets’ experience, specialisation (surgery, internal medicine, dermatology) and seasonality, so that each veterinary service fairly reflects its value for both the pet owner and the clinic. -
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Discounted rates
Single-switch discounts for veterinary appointments – instantly show an attractive discount, a crossed-out previous consultation fee and special offers on vaccinations, preventive check-ups and sterilisation procedures to encourage pet owners to confirm their bookings faster.
Data-driven analytics
Turn your veterinary clinic into a data-driven practice – track in real time appointment occupancy, repeat visit rate, adherence to pet treatment plans and the most popular services. Connect the booking flow to Google Analytics, Google Tag Manager and Meta Pixel, and export raw data to BI or ML tools to optimize pricing, doctor schedules and the client journey from online booking to follow-up visit.
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Real-time statistics
Track your veterinary clinic’s performance indicators in real time – the dashboard shows up-to-the-second clinic revenue, volume of veterinary consultations, number of new pet owners, share of repeat bookings, and most popular procedures (vaccination, deworming, dental cleaning), so you can quickly make data-driven decisions about workload, scheduling, and campaigns. -
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Web analytics integrations
Connect your veterinary clinic’s booking page with web analytics – integrate Google Analytics, Google Tag Manager and Meta Pixel to track the customer journey from a pet owner’s first click on a campaign page through to confirmed vet appointments, completed booking forms and failed registration attempts, giving a clear view of which channels bring the most new patients. -
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BI & AI readiness
Unlock the full potential of your veterinary clinic’s data – export raw data on bookings, cancellations, procedures, vet workload and client feedback at any time to Excel, Google Sheets or directly to BI and AI tools. Build comprehensive reports, forecast seasonal demand (e.g. tick season, vaccination campaigns) and develop predictive models that help optimise schedules, staff planning and service offering.
Questions and answers: Anolla software
Find answers to the most common questions about Anolla veterinary booking software – how to manage vets’ schedules, reduce no-shows, automate vaccination reminders, connect the booking page with your website and social media, and confidently start using a digital appointment system for your animal clinic.
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keyboard_arrow_downHow is Anolla's veterinary clinic booking software different from regular scheduling systems?Typical online scheduling systems only offer appointment booking, whereas Anolla is a complete all-in-one clinic solution for veterinarians. Anolla’s veterinary booking software unites appointment management, a client and pet database (CRM), internal clinic workload allocation, and automated patient communication in a single platform. Unlike static booking calendars, Anolla uses AI-based time planning and workload management. The software supports discipline-specific appointments (surgery, diagnostics, vaccination, emergency care) and veterinarian schedules. Anolla enables the clinic to manage both short consultations and longer procedures and surgeries in parallel in one unified clinic calendar.
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keyboard_arrow_downDoes Anolla support short visits and multi-day veterinary clinic bookings at the same time?Yes, this is one of the main strengths of Anolla’s veterinary booking software. Unlike many clinic calendars, Anolla does not force a veterinary clinic to choose a single scheduling model. The platform simultaneously supports short visit slots (vaccinations, initial consultations) and multi-hour or multi-day bookings (surgical procedures, inpatient monitoring, intensive care with discharge). Vets can also manage variable-length services such as diagnostic procedures, ultrasound and X-ray examinations without manual rescheduling. All animal patient bookings are consolidated into one central clinic calendar under a single veterinary clinic account, making Anolla an ideal solution for outpatient appointments, operating theatres and animal hospital inpatient units alike.
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keyboard_arrow_downHow does the Anolla veterinary AI assistant reduce administrative workload and human errors in clinics?Anolla’s automated veterinary AI assistant handles pet owners’ inquiries 24/7, reducing the clinic’s phone and email workload. This AI-based customer support assistant can independently resolve up to 79.3%¹ of typical booking, cancellation and rescheduling requests and answer repetitive questions about vaccinations, appointment times and clinic procedures. It also helps resolve up to 52.4%¹ of first-line technical questions without reception or clinic managers needing to intervene. Automatic reminders, visit confirmations and follow-up messages (such as recommended check-up visits or vaccination schedule reminders) reduce administrative time by up to 39.3%¹ and help avoid human errors like double bookings or missed reminders.
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keyboard_arrow_downHow does Anolla's dynamic pricing help veterinary clinics offer optimized prices for animal patients?The Anolla dynamic pricing module automates a veterinary clinic’s pricing strategy for consultations, procedures and diagnostics. The clinic manager can create rules that adjust prices according to time of day, season, type of service (vaccination, surgical procedure, emergency visit) or customer segment (regular clients, breeders, contract partners). All price changes are applied automatically according to the clinic’s business rules, without manually reworking price lists. The system helps fill less requested time slots with lower prices and allows emergency veterinary care to be charged at a higher margin during peak hours and weekends. The result is better schedule utilization, higher average revenue per procedure and increased overall clinic profitability.
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keyboard_arrow_downIs Anolla suitable both for individual veterinarians and multi-location veterinary clinic chains?Anolla’s veterinary booking software is designed to support both small animal clinics and large multi-location veterinary hospitals. A solo practitioner can start with a powerful free plan to manage appointment slots, patient records, and client communications. Veterinary chains with multiple clinics and hospital units benefit from a centralized dashboard that aggregates schedules, doctors’ workloads, and procedure bookings across all locations. The platform allows unlimited clinic units, veterinarians, assistants, and reception staff, with role- and location-based access rights (RBAC) so each team member sees only the resources and animals within their scope of responsibility.
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keyboard_arrow_downWhat veterinary tools and systems does Anolla integrate with?Anolla is built with an API-first architecture that enables veterinary clinics to connect the booking software with existing veterinary systems and financial solutions. For payment processing, there is a ready-made integration with Stripe for veterinary online payments, allowing pet owners to pay for consultations, procedures, or advance bookings directly online. Anolla supports analytics integrations such as Google Analytics, Google Tag Manager, and Meta Pixel so that clinics can measure online booking conversions and marketing campaign performance. In addition, exported raw data can be used in BI/ML tools to analyze appointment volumes, seasonality, and the occupancy of different procedures. A powerful API and integrations with other clinical information systems, accounting software, and potentially also veterinary lab solutions make Anolla a flexible part of the clinic’s overall IT ecosystem.
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keyboard_arrow_downWhat does Anolla’s free veterinary clinic package include and what do the paid modules add?Anolla’s free veterinary plan includes all the essential tools needed to launch online booking for a veterinary clinic: an appointment calendar, a simple client database with pet details, basic reminders and web booking forms. This solution is particularly suitable for solo veterinarians and smaller clinics that want to automate booking quickly and cost-effectively. Paid features add unlimited automation (smart reminders, automated follow-up visits, vaccination schedule notifications), advanced integrations (payment solutions, analytics, in-clinic systems) and client loyalty modules that support membership programs, pet health plan packages and personalized care recommendations.
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keyboard_arrow_downHow does Anolla’s usage-based pricing reduce business risk for a veterinary clinic?Anolla’s usage-based pricing model is designed so that veterinary clinics do not have to pay high fixed monthly fees during periods when the number of appointments and procedures fluctuates. The clinic’s IT costs scale in proportion to the actual volume of bookings, online appointments, and number of active client accounts. This makes the model particularly suitable for seasonal services, such as clinics focused on tick and vaccination seasons, rural veterinarians, and emergency clinics where demand can vary significantly. In summary, usage-based pricing helps reduce fixed costs, keep expenses flexible, and mitigate the clinic’s business risk.
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keyboard_arrow_downHow quickly can a veterinary clinic start using Anolla’s veterinary booking software?Adopting Anolla’s veterinary clinic booking solution usually takes just a few minutes, because setup is guided step by step by a 24/7 context-aware AI assistant. The vet or clinic manager can quickly enter appointment times, services (vaccination, health check, surgical procedures, diagnostics) and staff schedules. The platform’s ease of use is rated 5/5¹ on Capterra, and experience shows that nine out of ten clinic staff members master the system’s key functions in less than 30 minutes¹, which means that reception, veterinarians and assistants can become productive users on the very first working day.
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keyboard_arrow_downWhat makes Anolla’s veterinary clinic booking platform a future-proof solution?The Anolla veterinary booking platform is future-proof thanks to a modular and extensible cloud architecture that continuously evolves with clinic needs and new veterinary technologies. Unlike static animal clinic software, Anolla is built around a powerful API that allows new integrations, features and devices to be added without rebuilding the entire system. The platform also supports an IoT ecosystem, including potential hardware integrations such as access control at clinic entry, equipment rental management for diagnostic technology and sensors for monitoring environmental conditions in inpatient areas. Thanks to this architecture, Anolla can rapidly integrate the latest veterinary technologies and digital services, keeping an animal clinic’s booking and management tools at the forefront of the market.
¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.
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