Pet sitting management software
Run your pet sitting business from one flexible system. Configure services, manage clients and sitters, accept payments, and connect the tools your team uses without vendor lock-in.
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Add-on modules
Expand your pet sitting booking system whenever your business needs more functionality. Add useful features with one click and automate repetitive workflows to reduce manual administration and handle more bookings without a complicated setup. -
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Scalable data management
Manage unlimited locations, team members, pet care services and clients from one place. The pet sitting software is suitable for independent pet sitters as well as growing businesses with multiple locations. -
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IoT Ecosystem
Anolla serves as an automation hub that connects digital booking and management processes with access control, smart lighting and other connected devices. These integrations support 24 hour self service and help dog boarding and pet care businesses operate more independently.
24/7 Sales Agent
Let clients view your availability at any time. The pet sitter booking system connects pet care services and open time slots with the right customers while handling bookings and quote requests.
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Service marketplace
List your pet sitting services on a marketplace where new clients can find and book them more easily. Gain additional visibility across digital channels without increasing your marketing workload, which is especially valuable for new pet sitters and growing pet care businesses. -
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Quotes and orders
Manage pet sitting requests and orders in one place, send tailored quotes, and turn valuable enquiries into confirmed bookings faster. -
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Interactive Business Profile
Showcase your pet sitting services on a clear, interactive business profile where clients can book, request services, pay, or ask for a quote 24/7.
24/7 Contextual AI support
Use Anolla's integrated AI assistant to manage your pet sitting business around the clock. Multilingual support and personalised recommendations save time, simplify daily tasks and create a smoother experience for pet owners.
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Contextual AI Assistant
The context aware AI assistant automatically handles many common customer enquiries and helps resolve more technical follow up questions. By considering each user's request, account activity and relevant data, it provides fast and accurate answers. -
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Automated customer communication
Automated customer communication sends timely, personalised notifications triggered by events such as new bookings, changes and upcoming pet care visits. Manage multilingual messages and documented client conversations securely from one pet sitting scheduling system. -
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24/7 Customer Support
Your clients can access AI chat support around the clock in most major languages. The assistant answers common questions, guides pet owners through the booking process and helps resolve issues when your team is unavailable.
Trusted Platform
A reliable all-in-one platform for pet sitters who want to replace multiple apps and give pet owners a smooth, convenient booking experience.
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Easy to Use
Anolla's pet sitting booking system makes it easy to manage schedules for pet daycare, in home pet sitting, dog walking and related services without a complicated setup. A clear interface and 24 hour multilingual guidance help you configure your account and start accepting bookings quickly. -
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Unrivaled Value Proposition
Anolla’s pricing is based on actual usage, so you only pay for the capacity your pet sitting business needs. There are no hidden fees, and the pet sitting software scales with you, from your first bookings to a growing volume of pet care appointments. -
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Real‑Time Support
Real-time help is always available within the pet sitting booking system. A context-aware AI assistant answers common questions and works with automation integrations to reduce the manual administration involved in managing pet sitting bookings. -
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Security and Compliance
Anolla helps protect your business and customer data with encryption, 24/7 monitoring, and cloud-based backups that offer greater resilience than local servers. GDPR compliance allows you to grow your pet care business with confidence.
Customer Experience
Customer feedback, measurable results, and real user experiences show how Anolla helps pet sitters save time, make booking easier for pet owners, and support sustainable business growth.
Customer Success 360°
Build stronger client relationships with Customer Success 360°, bringing together support, analytics, and flexible integrations to help you understand pet owners, improve satisfaction, and encourage loyalty.
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360° Personalization
360° personalisation tailors service listings to each client's previous activity and preferences. Smart recommendations, quick selections, and 24/7 chat support make booking pet care simple. -
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Customer Management
Keep pet owner and pet profiles in one real-time CRM. Create customer groups, add care notes, personalize communication, and encourage repeat pet sitting bookings. -
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Bookings for website and sharing
Share dedicated booking links and QR codes for each pet care service, guiding customers from your website, Instagram profile, or printed materials directly to the right available time. -
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Online payments
Let customers pay a secure deposit when booking pet sitting, dog walking, or cat sitting services. Appointments are confirmed once payment is received, helping reduce losses from no-shows and protect your revenue. -
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Automated Waitlist
An automated waitlist helps fill newly available time slots quickly, even outside business hours. Customers are notified when a suitable pet care appointment becomes available, helping you maintain a fuller schedule. -
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Translation Management
Let pet owners book in their preferred language, from service descriptions to appointment notifications. Anolla localizes the booking interface, pet care information, and customer messages through a single language configuration, supporting international sales and a smoother customer experience. It can be used across multiple countries, currencies, and time zones.
Customer Loyalty Analytics
Identify your most frequent customers and their preferred pet sitting services. Use these insights to tailor offers, improve schedule occupancy, and increase revenue.
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Memberships
Create tiered loyalty programs for regular pet sitting customers and manage membership levels automatically. Offer each tier exclusive discounts on services, pet care packages, and passes. -
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Passes and Tickets
Offer prepaid packages and multi-visit passes to simplify recurring pet care bookings, support cash flow, and track remaining sessions automatically without manual administration. -
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Recurring Subscriptions
Create automatically renewing service plans that generate more predictable monthly revenue while giving customers reliable, ongoing pet care. -
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Email Campaigns
Build email campaigns for selected customer groups, export dynamic segments to your marketing platform in one click, and measure campaign performance more clearly.
Pet sitter booking system
Let clients book pet care services online while you manage requests, recurring visits, staff assignments, notifications, payments, and activity logs from one central view.
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Group Bookings
Organize group bookings for pet care services, set limits on the number of pets or clients, and track participant lists in real time, including for recurring bookings. -
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Multi-Resource Booking
Let clients book multiple related resources at once, such as a pet sitter, boarding space, or add-on service. This makes packages and more complex pet care bookings easier to manage. -
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Hourly and Daily Services
Manage hourly, daily, and extended pet sitting services in one platform that adapts to your business operations. -
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Variable-Duration Services
Offer flexible-duration pet care alongside fixed time slots, allowing clients to choose how long they need a sitter. This helps you fill your schedule based on actual demand. -
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Flexible Booking Rules
Set booking rules for your pet sitting business, including notice periods, cancellation policies, approval requirements, and a color-coded calendar with daily, weekly, and monthly views.
Pet sitting scheduling software
Coordinate sitter availability, working hours, service areas, resources, and locations with a schedule that updates in real time. Prevent conflicts and organize dog walking, cat sitting, boarding, and overnight care efficiently.
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Schedules
Keep pet sitter, service, and resource availability synchronized in an online calendar. Set regular working hours and exceptions quickly, and let the scheduling system update availability automatically. -
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Time Blocking
Block unavailable times as one-off or recurring periods. Use date, time, and weekday filters to keep your pet sitting schedule accurate and up to date. -
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Resource Management
Manage limited capacity by assigning services to suitable pet sitters, rooms, boarding spaces, or equipment. Prevent double bookings and make better use of available resources. -
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Access Management
Control staff access by feature, resource, and location, and customize automated notifications. Keep your pet care workflow secure, organized, and easy to manage.
Mobile-first software
Mobile-friendly pet sitting software helps you manage bookings, client communication, and notifications from any device, with cloud-synced data and an intuitive user experience.
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Cloud-based access
Manage your pet sitting business securely from any device and location. Bookings, client details, and pet profiles sync automatically, while reliability and security are continuously monitored for worry-free daily management. -
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Cross-platform ecosystem
Use the same pet sitting platform on your computer, tablet, and phone. Start managing a booking on one device and continue on another without disrupting your workflow. -
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Admin app
The pet sitting management app for iOS and Android offers full web version functionality – book new sitting appointments, assign pet sitters to the schedule, approve payments, and review pet profile updates anytime and anywhere. -
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Client app
Give pet owners a simple booking experience on iOS, Android, and the web. The client app displays upcoming pet care visits, supports quick booking actions, and sends timely notifications. -
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Instant app notifications
Get instant updates when a client makes a booking, submits a request, cancels a service, or sends a message. Notifications arrive in both your browser and mobile app.
Personalized automated notifications
Configure automated messages by event, location, and delivery channel. Send pet sitting clients timely email or SMS notifications written in a tone that matches your brand.
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Automated confirmations
Keep pet owners and your team informed of every important change. The pet sitting booking system automatically sends email or SMS confirmations for bookings, requests, and cancellations. -
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Reminders
Reduce missed pet sitting appointments with automatic SMS and email reminders. Pet owners receive timely booking updates, and SMS messages can reach them even when they do not have internet access. -
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Automatic feedback collection
Automatically collect ratings and comments from pet owners after each completed service. Genuine customer feedback reveals opportunities for improvement and helps you maintain consistently high standards across your pet care services.
Dynamic pricing
Automatically adjust prices based on time, season, customer group, and resource availability. Create promotions, loyalty rates, and event-based discounts to manage revenue more effectively.
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Time-based special pricing
Create discounts based on duration, date, time, day of the week, service, or client membership. This helps you manage demand for pet care services and fill available appointment slots more efficiently. -
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Resource-based pricing
Set different prices and service durations based on the pet sitter’s experience, the type of pet care provided, and current demand. -
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Discounted rates
Add a discounted rate in one step and display the original price with a strikethrough, giving clients a clear, compelling pet sitting offer.
Data-driven analytics
Run your pet sitting business with reliable data. Monitor performance in real time, connect Google Analytics, Google Tag Manager, and Meta Pixel, and export data to BI or machine learning tools to analyze pricing, services, and the customer journey.
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Real-time statistics
Use a real time dashboard to track revenue, service demand, and new clients, helping you make faster decisions based on pet care booking activity. -
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Web analytics integrations
Connect Google Analytics, Google Tag Manager, and Meta Pixel to link pet sitting bookings and customer actions with your website analytics. -
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BI & AI readiness
Export booking and customer data to Excel, Google Sheets, or BI and AI tools at any time for in depth reporting, forecasting, and predictive analysis.
Flexible pricing
Usage based pricing provides a transparent, affordable model with no hidden fees and adapts to the growth and seasonal demand of your pet sitting business.
Free software
Get started risk free with the essential pet sitter software tools you need to create a smooth workflow for managing bookings.
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Package includes
Paid features
Start with free software and activate paid features as needed and as your business grows.
Paid featuresAnolla usage statistics
These figures are based on Anolla’s anonymised usage data, account settings, feature records, in-app feedback and service monitoring. They provide insight into the real-world use and configuration of the pet sitting booking system but do not guarantee results for any individual pet care business.
Officially supported languages
26
The number of languages officially supported across Anolla’s user interface, notifications, AI assistance and customer support workflows.
Source and method
Overall in-app user rating
4.8/5
The weighted average of in-app user ratings, based on pet sitter workflows, conversations and feedback analysis.
Source and method
Measured platform uptime
99.96%
The measured uptime and availability of Anolla’s public core pet sitting software services, based on monitoring data.
Source and method
AI support availability
24/7
The availability of the AI assistant to provide automated guidance and answer common questions from pet care professionals.
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AI-resolved support chats
79.3%
The percentage of customer support chats resolved by the AI assistant without intervention from a human support agent.
Source and method
Advanced features activated via self-service
12
The number of optional features that pet sitting providers can activate with one click through self-service settings.
Source and method
Full online payment flow with prepayment
100%
The proportion of the total fee required as an online prepayment before a pet sitting appointment is confirmed.
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Core feature coverage in mobile apps
99%
The percentage of core web features also available in Anolla’s iOS and Android apps for managing pet sitting bookings on the go.
Source and method
Unedited AI-generated support responses
52.4%
The percentage of AI-generated support responses that required no substantive edits from the technical support team.
Source and method
Management accounts using automated notifications
90%
The percentage of active admin accounts that send event-triggered notifications for pet sitting bookings.
Source and method
Independently completed initial setup
85%
The percentage of new users who set up their pet sitting software account online without separate training or assistance from customer support.
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Active accounts using advanced features
41.2%
The percentage of active accounts using at least one advanced feature to streamline or automate pet sitting operations.
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Anolla ratings on Capterra
Alongside Anolla’s anonymised usage data, the independent software platform Capterra collects user ratings for Anolla. The ratings below show how users evaluate their experience with Anolla’s pet sitting booking and management features.
★★★★★
5.0/5
Ease of use
★★★★★
5.0/5
Features and functionality
★★★★★
4.7/5
Value for money
Ratings are based on user reviews from the independent software portal Capterra.
Frequently asked questions
Find answers to frequently asked questions about Anolla’s pet sitting booking system so you can choose with confidence and get started quickly.
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keyboard_arrow_downHow is Anolla different from conventional pet sitting booking software?Basic booking tools usually cover calendars and appointment management. Anolla brings bookings, customer relationship management, automation, flexible pricing, and online payments together in one AI-powered pet sitting booking system. It supports hourly services as well as multi-day stays such as dog boarding and cat sitting. Available on the web and through mobile apps, Anolla works across countries, supports multiple languages, and adapts to both independent sitters and larger pet care businesses.
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keyboard_arrow_downDoes Anolla support hourly and multi-day pet sitting bookings at the same time?Yes. This flexibility is one of Anolla’s key advantages as a pet sitting booking system. Unlike many dog boarding and daycare platforms, Anolla does not force you to choose between hourly appointments and overnight stays. You can manage hourly dog walking, grooming appointments and training sessions alongside full-day or multi-day boarding reservations. The platform also supports services with variable durations, including flexible drop-off and pick-up times. Bookings for dogs and cats, including daycare, overnight care, spa treatments and pet transport, appear in one central pet care calendar under a single business account. This makes Anolla ideal for hybrid pet care businesses such as boarding facilities, dog daycare centers, in-home pet sitters, grooming salons and training studios.
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keyboard_arrow_downHow does the Anolla AI assistant reduce pet sitting administrative workload and human errors?Anolla’s automated AI support assistant is available 24/7 and can resolve many chat enquiries independently. Automated customer communication reduces repetitive admin, helps prevent avoidable errors, and gives you more time to care for pets and grow your pet sitting business.
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keyboard_arrow_downHow does Anolla’s dynamic pricing module help pet sitters optimize their prices?Anolla’s dynamic pricing tools automate pricing for pet boarding, dog daycare and in-home pet sitting services. Create flexible rules based on pet size, breed, additional care requirements, peak season, weekends, holidays, busy hours or returning customers. Prices update automatically according to your business rules, eliminating manual calculations. Lower rates can help fill quieter days and time slots, while peak pricing can increase revenue during holiday periods and popular weekends. This helps improve occupancy, make better use of kennels and rooms, and increase the overall profitability of your pet care business.
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keyboard_arrow_downIs Anolla suitable for both an independent pet sitter and a multi-location pet hotel chain?Yes. Anolla is designed to scale from an independent in-home pet sitter to a large multi-location boarding business or dog daycare chain. Solo providers can start with a powerful free plan and manage bookings, pet profiles and customer communication in one place. Multi-location pet care businesses gain centralized control, with every boarding facility, daycare center and grooming salon organized in one system while retaining a clear location-based structure. You can add unlimited branches, administrators, pet sitters, groomers and trainers. Role-based and location-based access control, or RBAC, ensures that each employee can view only the calendars, kennels, rooms and customer records relevant to their role and location.
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keyboard_arrow_downWhat tools and systems does Anolla pet sitting software integrate with?Anolla uses an API-first architecture, making it ideal for professional boarding facilities and dog daycare centers that need to connect their existing tools. A direct Stripe integration supports secure card payments and deposits for pet sitting, grooming and add-on services. Marketing and analytics integrations include Google Analytics, Google Tag Manager and Meta Pixel, helping you track booking conversions and campaign performance. Raw data can also be exported to BI/ML tools to analyze occupancy, customer retention and seasonal demand. In addition, Anolla provides a powerful API for connecting the pet sitting software with accounting, access control, customer relationship management and other business systems.
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keyboard_arrow_downWhat does the free plan offer for pet sitting and what do the paid features add?Anolla’s free plan includes the essential tools for launching pet sitting, dog daycare, or pet boarding services, including an online booking form, booking calendar, customer accounts, and pet profile management. This free pet sitting software is well suited to independent sitters, new dog daycare providers, and small grooming salons that want to start accepting bookings online quickly. Paid plans add unlimited automation for reminders, follow-up surveys, payment links, and vaccination notices, along with advanced accounting, marketing, and analytics integrations. They also include loyalty features such as reward points, repeat-visit discounts, and personalised offers for pet owners.
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keyboard_arrow_downHow does Anolla’s usage-based pricing help reduce business risk in pet sitting?Anolla’s usage-based pricing model is designed for the fluctuating demand faced by pet sitters and boarding businesses. You do not have to pay a high fixed monthly fee when dog daycare attendance or overnight bookings are low, such as outside peak travel periods. Costs scale with your actual booking volume, so you pay according to the reservations processed through the system. This model is well suited to seasonal boarding facilities, dog daycare centers, weekend care providers and home-based pet sitters whose workload depends heavily on holidays, school breaks and their customers’ travel plans.
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keyboard_arrow_downHow quickly can I start working with Anolla's pet sitting booking software?Getting started with Anolla takes only a few minutes, with a context-aware AI assistant available 24/7 to guide you through setup. Most users can configure their account independently, making the pet sitting booking system quick and straightforward to launch.
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keyboard_arrow_downWhat makes Anolla’s pet sitting platform a future-proof solution?Anolla is a future-ready booking and management platform for pet care businesses, built on an extensible modular architecture. The cloud-based system is continuously improved, while AI-powered learning helps optimize boarding occupancy, dog daycare schedules and customer communication. Unlike static pet sitter software, Anolla is built around a powerful API that connects the platform with other services. Its modular architecture can also support an IoT ecosystem, including smart entry systems for daycare centers, kennel and room lock controls, equipment rental management, and environmental sensors for temperature, humidity and noise monitoring. This approach makes it possible to adopt new technology over time and keep your pet care booking and management tools up to date.
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