Pet hotel booking system

• keyboard_arrow_downHow is Anolla’s pet hotel booking software different from standard reservation systems?
  Standard online booking calendars only offer date and time selection and do not understand the specifics of pet lodging. Anolla is an all-in-one revenue-boosting booking and management platform created specifically for pet hotels, combining under one roof management of pet accommodation units, kennels and suites, feeding, walks, playtime, spa treatments and add-on services. The platform unifies booking, pet client profiles and vaccination records (CRM), owner communication, automatic confirmations, reminders and billing. Unlike static calendars, Anolla uses artificial intelligence to optimize occupancy, pricing and scheduling for pet stays. Anolla supports dynamic pricing for kennel and room types based on season, holidays and weekends. Within the same platform you can manage hourly daycare as well as multi-day overnight stays and extended boarding periods. All dog and cat boarding reservations are consolidated into a single pet hotel calendar, making work much smoother for reception, caretakers and administrators and reducing the risk of double bookings.
• keyboard_arrow_downDoes Anolla support day care and multi-day pet hotel bookings at the same time?
  Yes, this is one of Anolla’s biggest advantages for pet hotels and boarding kennels. Unlike many generic booking systems, Anolla doesn’t force you to choose only between daycare or overnight boarding models. The platform allows you to manage hourly dog and cat daycare, day-based boarding, longer vacation packages and individually defined care periods simultaneously. Under a single pet hotel account you can manage schedules and bookings in parallel for different rooms, kennels, suites and play areas, and add extra services such as dog walking, individual playtime, bathing, grooming and nail clipping. All bookings are consolidated into one clear calendar, where you can immediately see occupancy for boarding and daycare spaces. Thanks to this, Anolla is especially well suited to hybrid pet hotels that combine daycare, overnight boarding, grooming salons, training or, for example, dog play sessions and group activities.
• keyboard_arrow_downHow does the Anolla AI assistant reduce a pet hotel’s administrative workload and human errors?
  Anolla’s smart AI assistant is a virtual receptionist for the pet hotel, working 24/7 both online and in booking forms. The assistant automatically answers recurring questions such as house rules, vaccination requirements, prices, check-in/check-out times, day care conditions and additional services, resolving up to 79.3%¹ of typical owner inquiries without receptionist intervention. In addition, the AI assistant helps resolve up to 52.4%¹ of first-level technical support questions, such as changing a booking, updating pet details or adding extra services to an existing reservation. Automatic and consistent customer communication reduces front desk and pet care staff admin time by up to 39.3%¹, leaving more time for taking care of the animals. This lowers the risk of double bookings, overbookings, wrong dates, pet names, rotation or feeding schedules being entered, which in turn improves the pet hotel’s service quality and owner satisfaction.
• keyboard_arrow_downHow does Anolla’s dynamic pricing help pet hotels optimize their prices?
  Anolla’s dynamic pricing module is designed specifically for pet hotels, boarding facilities and daycare centres to maximise revenue. The hotel manager can set clear pricing rules based on room or kennel type, pet size and species, length of stay, season, day of week, holidays and peak hours. For example, you can automatically charge higher rates over Christmas, school holidays or popular weekends and offer lower prices on weekdays or in lower-occupancy months. All price changes happen automatically according to the accommodation and daycare rules, without manually editing each booking. The system helps fill empty spaces with special offers by selling low-demand periods at more attractive prices, while maximising nightly rates and add-on sales (such as spa treatments, grooming, extra walks) during popular times. The goal is to increase both occupancy and the overall profitability of the pet accommodation business.
• keyboard_arrow_downIs Anolla suitable for both a small pet hotel and a multi-location pet boarding chain?
  Yes, Anolla is designed to scale for pet hotels and boarding facilities of any size—from a small home-based dog boarding service to multi-location pet centers with dozens of rooms. A small single-location pet hotel or individual boarder can start with a powerful free plan that covers all essential booking, accommodation, and owner-management functions. Larger multi-location pet hotel chains benefit from centralized management, a unified branded booking portal, standardized pricing, and reporting across all boarding sites, daycares, and grooming salons. The platform lets you add unlimited locations, users, and roles—such as admin, receptionist, animal carer, night guard, or grooming specialist—and manage their permissions with role- and location-based access control (RBAC). This way, each staff member sees only the pet, room, and booking data they need, simplifying daily planning and improving data security.
• keyboard_arrow_downWhat tools and systems does Anolla pet hotel booking software integrate with?
  Anolla is built with an API-first architecture that allows pet hotels, boarding facilities and daycare centres to easily connect their booking system with other business-critical tools. For payment processing, there is a direct integration with Stripe, enabling owners to pay securely for pet accommodation and add-on services at the time of booking (deposit, down payment, full payment). For analytics, Anolla supports integrations with Google Analytics, Google Tag Manager and Meta Pixel to track booking sources, campaign performance and website conversion for the pet hotel. When needed, the pet hotel can export raw data to BI and machine learning tools to analyse occupancy, seasonality, the most popular room types and sales channels. In addition, the platform includes a powerful public API to connect Anolla with accounting software, client communication tools, security gate and door lock systems or other pet management solutions in use.
• keyboard_arrow_downWhat does Anolla’s free plan include and what do the paid add-ons provide for a pet hotel?
  Anolla’s free plan contains all the key features needed to launch professional online bookings for a pet hotel or animal boarding facility: a convenient booking form for owners, management of accommodation and daycare schedules, a basic registry of client and pet profiles, automatic email confirmations and simple reporting. This makes the free plan an ideal solution for a small dog or cat boarding house, home-based pet daycare or a new pet hotel. Paid modules add next-level options: unlimited automated messages and reminders (vaccination expiry, check-in reminders, repeat-booking offers), advanced integrations with payment and analytics tools, customer loyalty programmes (regular client discounts, points systems, coupons), extended reporting by occupancy, revenue and services, and a branded booking portal with the pet hotel’s logo and domain. This way every boarding business can choose exactly the functionality level that fits its scale and growth.
• keyboard_arrow_downHow does Anolla’s usage-based pricing help a pet hotel reduce risks?
  Anolla’s usage-based pricing model is designed for pet hotels, boarding kennels, and pet daycare centers where demand can fluctuate seasonally. Instead of paying high fixed monthly fees during periods when cage, room, and daycare occupancy is lower, Anolla’s cost scales with the actual booking volume. This means that in summer and holiday periods, when the pet hotel is full, the platform supports strong sales and high revenue, while in quieter months the software does not burden cash flow with heavy fixed costs. The model is ideal for seasonal dog boarding, cat hotels, pet daycares, and hybrid pet centers where bookings depend on school holidays, vacation seasons, and owner travel. In this way, Anolla helps keep business costs flexible and risks under control while supporting sustainable, long-term growth.
• keyboard_arrow_downHow quickly can a pet hotel start working with Anolla?
  Getting started with Anolla is quick and easy for pet hotels and boarding facilities – the initial setup usually takes only a few minutes. A 24/7 context-aware AI assistant helps you through the entire process step by step, guiding you in creating pet rooms and cages, entering your price list, configuring daycare schedules, and tailoring the booking form for pet owners. The platform’s ease of use is rated 5/5 on Capterra¹, and experience shows that nine out of ten team members master the core functionality – such as creating and editing bookings, check-in/check-out, and managing pet profiles – in less than 30 minutes¹. This means that front-desk staff, animal carers, and managers can quickly move to a unified platform for booking and accommodation management without lengthy training or complex implementation.
• keyboard_arrow_downWhat makes Anolla’s pet hotel booking platform a future-proof solution?
  Anolla is designed as a future-proof pet hotel booking and accommodation management platform thanks to its extensible modular architecture and cloud-based technology. The platform evolves continuously, using artificial intelligence to learn pet hotel occupancy patterns, seasonality and owner booking behavior, thereby supporting increasingly accurate pricing and finely tuned resource utilization. Unlike static booking programs, Anolla is built around a powerful API that makes it easy to connect new payment solutions, marketing tools and management reporting systems in the future. The extensible platform also supports an IoT ecosystem, which is especially important for modern pet hotels: it is possible to integrate smart door and cage locks, visitor entry gates, sensors (such as motion, temperature, humidity) and equipment rental or monitoring. This architecture ensures that a pet hotel can continuously adopt the latest security, marketing and service technologies, staying at the forefront of the local pet accommodation market.

¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.