Dog boarding booking system

Dog boarding booking system

Try for free: a smart dog boarding management platform that sets up in minutes, synchronises kennel availability, feeding and walking times, and supports smooth communication with pet owners.

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All-in-one software

Build exactly the kind of dog boarding management solution your dog hotel or daycare really needs – a modular dog accommodation platform with detailed settings, integrations and growing AI support to better serve your canine clients.

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    Add-on modules

    Expand your dog boarding functionality in real time – activate 20+ ready-made add-ons with a single click (e.g. kennel management, vaccination checks, feeding plans, walk bookings) and reduce manual admin workload by up to 41.2%¹.
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    Scalable data management

    Add unlimited dog boarding locations, dog kennels, dog client profiles and owner contacts, and manage your entire dog hotel or daycare operations from a single central dog boarding platform 33.1%¹ more efficiently.
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    IoT Ecosystem

    An automation engine that links dog boarding digital workflows with the physical infrastructure (e.g. smart access systems, security cameras, lighting, ventilation) – enabling 24/7 self-service dog check-in, autonomous operation and 10–30% energy savings.

24/7 Sales Agent

Get a 24/7 virtual sales environment that connects kennel availability, dog boarding packages and add-on services in real time with the right dog owners – for round-the-clock bookings, boarding price inquiries and special-condition stays.

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    Service marketplace

    Let dog owners discover your dog hotel and daycare services through a marketplace dedicated to pet care – increasing your dog boarding visibility by up to 16.9%¹ without extra marketing, especially useful for new dog care centers.
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    Quotes and orders

    Accept profitable dog boarding bookings and respond to dog care price inquiries with structured offers – filling every free kennel, increasing repeat bookings and expanding your base of loyal dog owners.
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    Interactive Business Profile

    Consolidate your entire dog boarding business into an interactive business profile: boarding packages, daycare hours, additional services (washing, training, walking), rules and contracts. Dog owners can book accommodation 24/7, update their dog’s health information, pay invoices, and submit special requests.

24/7 Contextual AI support

Use a dog-boarding-trained, deeply integrated AI assistant that answers questions 24/7 about dog accommodation, vaccination requirements, adaptation processes and booking conditions, covering up to 79.3%¹ of inquiries in 25 languages, and gives dog owners personalized recommendations.

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    Contextual AI Assistant

    The context-aware AI assistant helps your dog boarding booking center resolve up to 79.3%¹ of recurring questions and up to 52.4%¹ of first-level care and accommodation inquiries in real time by analysing the data of the booking being created, dog profiles, vaccination information and care preferences, and providing a personalised solution for every dog and owner.
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    Automated customer communication

    The automated dog owner notification system sends event-based, personalized booking confirmations, reminders, drop-off and pick-up instructions, and care reports at the right time via the right channel² (email, SMS, WhatsApp) in up to 25 languages, reducing dog hotel administration time by up to 39.3%¹ and keeping all communication in one transparent dog boarding reservation platform.
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    24/7 Customer Support

    Your dog boarding customers get 24/7 AI chat support in 25+ languages that knows your dog hotel accommodation rules, offers, price list and current kennel availability, guides them when issues arise (late arrival, cancellation, special care) and ensures a smooth booking experience for dog owners, while reducing your need for manual intervention by up to 59.3%¹.

Trusted Platform

A trusted all-in-one dog boarding booking platform preferred by leading kennels, dog hotels and daycare centers. Replace fragmented calendars, paper-based dog records and separate communication apps with one dedicated dog boarding system, and offer owners a transparent, safe and professional boarding experience.

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    Easy to Use

    Ease of use 5/5: intuitive dog boarding schedule planning, dog profile management and accepting online bookings, combined with 24/7 multilingual guided support, have reduced onboarding and training time for new boarding centres by up to 60%. 9 out of 10 dog boarding staff members master the basics of managing bookings, kennel spaces and add-on services (walks, grooming, training) in under 30 minutes¹ (Capterra rating).
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    Unrivaled Value Proposition

    Anolla’s dog boarding booking software is a cost-effective and reliable investment for kennels, dog hotels and daycare centers. It has a 4.7/5¹ value-for-money rating and a 5/5¹ score for features and performance on Capterra. A flexible usage-based pricing model means you pay only for actual bookings and usage volume – there are no hidden fees, and off-season periods don’t make your dog boarding business model risky.
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    Real‑Time Support

    Real-time support for dog boarding managers: 24/7 context-aware AI support independently resolves up to 79.3%¹ of queries related to dog accommodation, kennel occupancy, billing and booking changes. Deep integration with automated workflows and payment solutions has raised dog boarding customer support satisfaction to 4.7/5¹.
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    Security and Compliance

    Secure dog boarding booking software in line with GDPR: encrypted booking data, 24/7 system monitoring and cloud-based backups protect dog owners’ contact details, payment information and dogs’ health profiles 90–95% more effectively than local servers. This allows the dog hotel to focus on boarding services instead of managing IT risks.

Customer Experience

A 4.8/5¹ overall rating and 99.96%¹ uptime show that Anolla’s dog boarding booking platform reliably supports a stable and growing dog hotel business from high to low season. Real customer stories demonstrate measurable benefits: higher kennel occupancy, more repeat bookings, and shorter response times to dog owners’ inquiries. Join the leaders in dog boarding who refuse to compromise on quality or reliability.

Customer Success 360°

Turn your dog boarding customer service into a strategic growth engine – Customer Success 360° combines 24/7 context-aware support, booking and occupancy analytics, and smart dashboards to anticipate dog owners’ needs. You see peak periods, booking patterns, and preferred services (longer stays, day care, training) early and can increase satisfaction and loyalty through targeted offers and more accurate capacity management.

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    360° Personalization

    360° personalization tailors the booking journey for every dog and owner in real time, drawing on previous boarding periods, care preferences and special needs (nutrition, health, temperament). Smart add-on service suggestions, pre-filled preferences and 24/7 chat support create a smooth one-click booking experience that increases dog owners’ trust and the number of repeat bookings.
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    Customer Management

    Dog boarding customer management (CRM) consolidates each dog owner’s profile, pet details, vaccination records, special characteristics and booking history into a single, real-time updated database – create dynamic dog family groups, add notes on behavior and needs, personalize communication and strategically grow a loyal customer base for your dog boarding service.
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    Bookings for website and sharing

    Create and share unique dog boarding booking links and QR codes – every kennel page button, dog hotel homepage, Facebook or Instagram bio, pet store flyer or partner web banner becomes a direct link to dog accommodation bookings.
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    Online payments

    Secure prepayments for dog boarding – integrated online payments confirm dog boarding reservations only after successful prepayment or full payment, reducing last-minute cancellations and kennel revenue lost to no-shows by almost 100%.
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    Automated Waitlist

    The automated dog boarding waitlist continuously fills freed-up kennels and rooms: the software instantly notifies dog owners when a spot becomes available at the dog hotel, dog daycare, or kennel, increasing occupancy and reducing empty cages by up to an average of 18.2%¹.
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    Translation Management

    Offer every dog owner a native-language booking experience in 25+ languages – dog boarding package descriptions, dog accommodation rules, additional services (walking, playtime, training) and the booking interface are localized instantly, breaking language barriers and increasing bookings from international dog owners.

Customer Loyalty Analytics

Dog boarding customer loyalty analytics shows in real time which dog owners most frequently book your kennel, dog hotel or daycare, and which accommodation packages and add-on services they prefer – enabling you to offer personalised pricing, seasonal dog-vacation offers and to maximise kennel occupancy and boarding revenue.

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    Memberships

    Create multi-tier dog boarding membership and loyalty programs – automate membership levels for dog owners, offering exclusive discounts on boarding days, daycare packages, punch cards and additional services at each tier; just a 5%¹ improvement in dog owner retention can increase dog boarding profitability by 25–95%¹.
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    Passes and Tickets

    Prepaid dog boarding tickets and punch cards ensure stable cash flow and repeat bookings – day-care passes, weekly kennel packages and multi-stay accommodation passes are automatically deducted for each visit or overnight stay, bringing manual administration close to zero.
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    Recurring Subscriptions

    Recurring subscriptions create automatically renewing monthly dog daycare and regular boarding packages, ensuring a stable, predictable monthly cash flow for the kennel or dog hotel and a worry-free, uninterrupted dog care service for the owner.
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    Email Campaigns

    Send targeted email campaigns to exactly the right dog boarding audience – export dynamic dog-owner segments (frequent bookers, new clients, seasonal customers) to your marketing platform with one click and promote personalised dog hotel offers, early-season bookings and special deals with measurable results.

Booking Management

Manage all dog boarding bookings, accommodation periods, daycare spots, extra services, reminders and activity logs from one clear “mission control” screen – group boarding and individual kennel reservations, less manual work, automatic overview of dog check-ins and check-outs, and a complete picture of your dog boarding business occupancy and seasonal dynamics.

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    Group Bookings

    Automated group bookings for dog boarding – set capacity limits for the number of dogs housed at once, manage real-time lists and kennel occupancy, and create recurring bookings for dog camps, daycare groups, and training packages.
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    Multi-Resource Booking

    Set up multi-dog-boarding resource booking – let dog owners book several spots, kennels, fenced walking areas or add-on services (such as washing, grooming, training) in a single transaction, making hotel packages and multi-dog family bookings convenient and transparent.
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    Hourly and Daily Services

    Manage all your dog boarding services – from short hourly daycare to multi-day and multi-week dog hotel stays – in a single dog boarding platform that adapts to your kennel’s operations and pricing.
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    Variable-Duration Services

    In addition to fixed-length dog boarding packages, you can create variable-duration stays – the dog owner selects the number of days or hours, and the system automatically calculates price and availability, increasing occupancy and reducing empty kennels.
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    Flexible Booking Rules

    Your dog boarding rules, your terms – define early and late check-in time limits, cancellation and prepayment policies, vaccination check requirements, and manage a color-coded kennel calendar in day, week, or month view.

Schedule Management

Centralize dog hotel opening hours, care schedules, kennel availability, walks, and staff shifts in a single digital control center – role-based access and real-time updates keep the kennel schedule accurate and reduce booking errors by up to 68.5%¹.

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    Schedules

    Dog boarding schedules sync kennel, walking area and care track availability with the online booking calendar – set regular opening hours, peak summer periods and exceptions (holidays, renovations, vacations) in a few clicks and the dog hotel calendar updates automatically.
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    Time Blocking

    Flexible time blocking for dog boarding – create single or recurring blocks for specific kennels, groups or staff, using precise time, date and weekday filters to schedule cleaning, disinfection, feeding times and special care without disrupting the booking flow.
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    Resource Management

    Manage all dog boarding resources smartly – link kennels, play and walking areas, separate isolation zones and add-on service rooms to specific boarding packages, avoid double bookings and use every available spot for maximum revenue and safe accommodation.
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    Access Management

    Configure access levels for dog hotel staff to bookings, kennels, locations and sensitive data, and customise automatic notifications for dog owners – each team member only sees and updates permitted information, ensuring a secure and transparent dog boarding workflow.

Mobile-first software

Truly mobile-first dog boarding booking software – an intuitive kennel management dashboard, cloud sync, instant app notifications about arrivals, departures, and expiring vaccinations, and a mobile-friendly booking form for dog owners ensure a smooth experience on every device.

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    Cloud-based access

    Cloud-based dog boarding management from any device and location with 99.96%¹ uptime – all boarding bookings, dog profiles, vaccination records and holiday packages are automatically synchronized in real time.
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    Cross-platform ecosystem

    A cross-platform dog boarding ecosystem from Mac/PC to iOS and Android – start managing boarding reservations, kennel occupancy, or communication with dog owners on one device and continue on another with the same smooth and intuitive user experience.
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    Admin app

    A truly mobile-friendly app for dog boarding managers – the iOS and Android app offers 100% of the dog boarding web platform’s functionality, instant in-app notifications, and the ability to manage check-ins, overnight stays, and add-on services from wherever you are.
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    Client app

    Bring dog owners to you and keep them loyal – the client app (iOS, Android, web) lets them book dog boarding in a few clicks, view their dog’s stay schedule and care packages, receive instant notifications, and easily manage payments and booking changes.
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    Instant app notifications

    Real-time app notifications for every dog owner action – new dog boarding bookings, accommodation inquiries, cancellations, requests for extra days or messages in both browser and mobile app, so no dog lodging opportunity goes unnoticed.

Personalized automated notifications

Set up smart automated notifications based on dog boarding events, facility location and channel (email/SMS) – personally tailored messages reach the specific dog owner in a timely way, preserving your dog boarding facility’s brand voice and creating professional, self-service communication.

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    Automated confirmations

    Reassure both dog owners and the boarding team – send automatic email and SMS confirmations for every new booking, date change, add-on service, or cancellation so the kennel occupancy plan is always crystal clear.
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    Reminders

    Reduce no-shows for dog boarding by up to 14.9%¹ – automated SMS and email reminders inform dog owners in advance about the start of the stay, drop-off time, pick-up and additional services (SMS is delivered quickly and reliably even without an internet connection).
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    Automatic feedback collection

    Automatic feedback collection requests 5★ ratings and comments from dog owners after each actual dog boarding stay, to analyze kennel service quality, improve boarding processes and build trust with new dog owners.

Dynamic pricing

Automate dog boarding prices based on time of day, season, breed, dog weight, customer segment and type of accommodation – one of the most powerful pricing modules on the market, enabling you to create seasonal campaigns, special rates for VIP dog owners and event-based discounts, maximizing revenue for your dog boarding business.

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    Time-based special pricing

    Set up automatic dog boarding discounts based on stay duration, date, time, day of the week, care package type and regular customer membership to optimize occupancy, manage demand during peak periods and offer dog owners transparent and flexible pricing packages.
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    Resource-based pricing

    Resource-based pricing for dog boarding – set flexible prices for kennels, dog rooms, runs, premium suites, different dog sizes, and individual or group care, so that each overnight stay and daycare booking fairly reflects its true value and the demand for boarding services.
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    Discounted rates

    One-switch discounts for dog boarding – quickly apply promotional rates in low season, fill last-minute empty kennels, clearly show crossed-out previous nightly rates and new offers to encourage owners to book longer stays and increase kennel occupancy.

Data-driven analytics

Run your dog boarding facility in a data-driven way – monitor in real time which dog accommodation packages, day-care packages, add-on services (walks, training, washing, grooming) and dates are most popular, connect dog boarding bookings to Google Analytics, GTM and Pixel, and use exported raw data to optimise pricing, kennel occupancy and the dog owner journey.

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    Real-time statistics

    Real-time dog boarding statistics – the dog hotel dashboard displays instant revenue, number of occupied kennels, total boarding nights and daycare hours, new dog owners registered and repeat visits, so you can quickly adjust seasonality planning, pricing and staff schedules based on data.
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    Web analytics integrations

    Web analytics integrations for dog boarding booking software – connect your dog hotel booking forms and owner activities with Google Analytics, Google Tag Manager and Meta Pixel to precisely measure which campaigns, channels and keywords drive the most confirmed bookings for your dog boarding and daycare services.
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    BI & AI readiness

    BI and AI readiness for dog boarding – export raw data on kennel occupancy, bookings, seasonality and add-on service sales at any time to Excel, Google Sheets or directly into BI and AI tools to perform deep analyses, build forecasts for kennel utilisation and develop predictive models to optimise pricing and staff planning.

Flexible pricing

Flexible pricing for dog boarding software – a transparent usage-based monthly fee that grows with the volume of your dog hotel, daycare, or pet hotel, supports seasonal fluctuations, and avoids hidden charges so you can cost-effectively manage anything from a small home-based dog boarding studio to a large chain of dog hotels.

Free software

Start using dog boarding booking software risk-free – create a smooth booking flow for dog kennels, rooms and daycare with core features, accept online bookings from dog owners and test how an automated boarding calendar and digital bookings simplify your daily dog accommodation management.

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Package includes:

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Client booking
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Business profile
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Booking search
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Schedules
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Calendar
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Users
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Clients
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Resources
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Services
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Paid features

Start with free software and activate paid features as needed and as your business grows.

Paid features

Frequently asked questions

Frequently asked questions about dog boarding booking software – clear answers for dog hotel, daycare and pet hotel owners to understand functionality, pricing, integrations and data security so you can make a firm, informed decision to start automating dog boarding.

  • keyboard_arrow_downHow is Anolla different from standard dog boarding booking software?
    A typical dog boarding calendar usually only lets you choose dates and times. Anolla is a dedicated all-in-one booking and kennel management platform for dog hotels and dog day care, built to maximise kennel occupancy and boarding revenue. The solution brings together boarding reservations, dog-owner relationship management (CRM), dog profiles and health information, contracts, billing and automated communication in one system. Unlike static calendars, Anolla uses AI to prevent overbooking, reduce double reservations and suggest optimal boarding periods. Anolla supports both hourly dog day care and multi-day hotel stays at the same time, including seasonal packages and individual care plans. All bookings, kennels, play areas and walking yards are consolidated into a single, clear dog-boarding calendar, making the business easier to run and more profitable.
  • keyboard_arrow_downDoes Anolla support hourly and multi-day dog boarding bookings at the same time?
    Yes, this is one of Anolla’s main advantages for dog boarding businesses. Unlike many dog hotel booking systems, Anolla does not force you to choose between dog day care and overnight boarding. The platform allows you to manage hourly dog day care bookings, multi-day dog hotel stays, weekend packages and longer holiday periods all at the same time. You can also configure care plans with variable duration, such as late pickups, early drop-offs or additional walks. All bookings and resources – kennels, rooms, play areas, staff shifts – run in parallel under a single dog boarding account and are consolidated into one dog boarding calendar. This makes Anolla an excellent fit for dog hotels, day care centers and hybrid dog care business models that offer both short-term day care and longer stays.
  • keyboard_arrow_downHow does the Anolla AI assistant reduce dog boarding administration workload and human errors?
    Anolla’s automated AI assistant for dog boarding teams works 24/7 and answers dog owners’ inquiries so that kennel managers don’t have to constantly monitor the phone or email. The AI-based customer support automatically resolves up to 79.3%¹ of standard dog boarding questions, such as accommodation periods, availability, pricing, vaccination requirements and check-in/check-out conditions. In addition, the AI assistant can resolve up to 52.4%¹ of first-level technical and booking-related issues without administrator involvement. Automated customer communication and reminders about vaccination records, booking confirmations, feeding and medication plans reduce admin time by up to 39.3%¹. The result is a lower administrative load for dog boarding, fewer double bookings, error-free management of dog profiles and a significantly lower risk that a dog’s special needs, allergies or treatment plan will be overlooked.
  • keyboard_arrow_downHow does Anolla’s dynamic pricing module help optimize dog boarding prices?
    The Anolla dynamic pricing module automates the pricing strategy of dog hotels and dog daycares based on demand and kennel occupancy. The boarding business owner can create rules that automatically adjust boarding and daycare prices according to time of day, day of week, season, kennel type, dog size or owner loyalty level. All price changes are applied in the background according to the boarding facility’s business rules, without having to update the price list manually each season. The system helps better fill low-demand periods with discounted prices or promotions and enables the dog hotel to maximize revenue during peak seasons and holidays. The goal of smart dynamic pricing is to increase kennel occupancy, reduce empty nights and boost the overall profitability of the dog boarding business.
  • keyboard_arrow_downIs Anolla suitable both for an individual dog sitter and a multi-location dog hotel chain?
    Yes, Anolla is designed to scale from a small dog boarding service to a large multi-location dog hotel network. A solo sitter offering home dog boarding or daycare can start with a powerful free plan that covers all essential booking, client management and payment needs. Larger dog hotels and boarding centers with multiple locations and teams can use a centralized kennel management dashboard that brings all boarding units together under one brand. The platform lets you add unlimited dog boarding locations, staff, caretakers and administrators. Flexible role- and location-based access control (RBAC) ensures every team member sees only the information they need – for example the calendar of a specific boarding center, a particular kennel area or only financial reports.
  • keyboard_arrow_downWhich tools and systems does Anolla’s dog boarding software integrate with?
    Anolla's dog boarding booking software is built with an API-first architecture and supports all major integrations needed for a dog boarding business. For collecting payments from dog owners, there is a built-in integration with the Stripe payment solution, which enables deposits, partial prepayments or full payments at the time of booking. Robust analytics integrations with Google Analytics, Google Tag Manager and Meta Pixel help track dog boarding website visitors, booking conversions and campaign performance. If needed, raw data can be exported to BI/ML tools to analyze kennel occupancy, repeat customer behaviour and seasonal trends. In addition, the platform includes an open API that makes it possible to integrate Anolla’s dog boarding software with accounting programs, marketing tools, CRMs or an existing kennel management system.
  • keyboard_arrow_downWhat does the free dog boarding plan include and what do the paid features add?
    Anolla’s free dog boarding plan includes all the core features a dog sitter, home-based boarder, or small dog daycare centre needs to start a smooth booking flow: online booking for dog owners, creation of dog profiles, a basic kennel calendar, email notifications, and payment collection. The free solution is ideal for new dog-boarding providers and small teams that want to offer professional boarding or daycare for dogs. Paid packages add unlimited automation, advanced analytics, deeper integrations, loyalty programs for regular customers, multi-location dog-boarding management, a branded booking page, and extended AI assistant features that help grow kennel revenue and improve the experience for dog owners.
  • keyboard_arrow_downHow does Anolla’s usage-based pricing help reduce business risks for a dog boarding service?
    Anolla’s usage-based pricing is specifically designed around the risk profile of dog boarding and dog hotel businesses. A dog boarding owner does not have to pay high fixed monthly fees during periods when the hotel is not full or daycare demand is seasonally lower. Costs always scale according to actual bookings, the number of dog overnight stays and transactions processed on the platform. This model is particularly suitable for seasonal dog boarding businesses, rural dog hotels and weekend daycare centers where the number of dogs fluctuates. This allows the business to grow step by step while keeping costs under control, even when the market or demand changes.
  • keyboard_arrow_downHow quickly can I get my dog boarding business up and running with Anolla?
    Getting started with the dog boarding booking system in Anolla usually takes just a few minutes. A 24/7 context-aware AI assistant walks you step by step through launching your dog hotel or daycare, helping you configure kennels, rooms, pricing, care types (daycare, overnight, long-term stay), booking rules, and payment options. According to Capterra, Anolla’s ease of use is rated 5/5¹, and nine out of ten dog boarding team members master the platform’s core functionality in under 30 minutes¹. This means you can quickly move from paper and Excel sheets to a professional dog hotel booking environment without needing a long training period.
  • keyboard_arrow_downWhat makes Anolla’s dog boarding platform a future-proof solution?
    The Anolla dog boarding booking platform is future-proof thanks to its scalable modular architecture that grows with your dog hotel or daycare center. Cloud-based technology and AI-driven learning allow the software to evolve continuously in line with the needs of the dog boarding market – from smart pricing to automated communication with dog owners. Unlike rigid and static dog boarding programs, Anolla is built around a powerful API that makes it easy to add new modules and third-party systems. The extensible platform also supports an IoT ecosystem, such as smart access control systems, kennel doors, dog tracking devices and environmental sensors (temperature, humidity, noise). This architecture allows us to continuously integrate the latest technologies and keep your dog boarding business tools a step ahead of the market and client expectations.

¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.

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