Vehicle booking system

Vehicle booking system

Try it for free: an AI-powered vehicle booking platform that sets up in minutes, optimizes fleet usage, automates rental workflows, and offers smart integrations with payment solutions, GPS tracking, and fleet management tools.

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All-in-one software

Build exactly the vehicle booking environment your car rental, fleet or transport business truly needs – a modular vehicle management platform with detailed pricing, rental conditions, vehicle categories and integration options, ready to scale with your business growth and AI support.

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    Add-on modules

    Expand your vehicle booking software capabilities in real time – activate 20+ ready-made add-on modules with a single click (e.g. online payments, digital contracts, self-service vehicle pickup, SMS notifications, fleet reporting) and reduce manual work and administrative load by up to 41.2%¹ (Capterra Features & Functionality 5/5).
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    Scalable data management

    Add unlimited rental locations, fleets, vehicles, drivers, and customers, and manage your entire car rental and transport booking volume from a single central platform up to 33.1%¹ more efficiently.
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    IoT Ecosystem

    A precise automation engine that connects the vehicle booking process with the physical fleet – smart locking and access systems, key boxes, GPS tracking, fuel cards, charging infrastructure, lighting automation and HVAC – enabling 24/7 self-service car rental, contactless vehicle pick-up/return and 10–30% energy savings.

24/7 Sales Agent

Get a 24/7 virtual car rental office that connects vehicle availability, pricing and customer needs in real time – enabling customers to independently arrange short-term rental, long-term rental, van or bus pre-bookings, quote requests and special orders.

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    Service marketplace

    Bring your car rental, fleet or transport services into view on a digital booking marketplace – let customers discover your fleet offers (short-term rentals, vans, SUVs, EVs, buses) and grow your booking volume by up to 16.9%¹ without additional marketing, especially for businesses that are just starting out online and in digital channels.
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    Quotes and orders

    Accept profitable vehicle orders and respond quickly to price inquiries – automatically generating quotes for fleet bookings, long-term rentals, logistics and transport projects, and converting them into confirmed contracts in just a few clicks, powerfully expanding your rental and transport services portfolio and customer base.
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    Interactive Business Profile

    Bring all your car rental, fleet or transport operations together in an interactive business profile that acts as a full-featured vehicle booking platform: customers can view real-time vehicle availability and price lists, make bookings, sign rental agreements, pay online, and submit quotes and price requests 24/7 from both desktop and mobile.

24/7 Contextual AI support

Use a vehicle-booking and car-rental–specialized, deeply integrated AI assistant that answers up to 79.3%¹ of real-time questions 24/7 in 25 languages from customers and fleet managers – explaining rental terms, covering vehicle category specifics, helping choose the right car or truck and offering personalized recommendations for both private and business clients.

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    Contextual AI Assistant

    The context-aware AI vehicle manager resolves in real time up to 79.3%¹ of standard vehicle booking and fleet management queries and up to 52.4%¹ of first-level technical support questions by analysing the currently open vehicle booking view, fleet calendar and customer data and providing each renter with personalised solutions.
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    Automated customer communication

    Automated customer communication manages the entire notification flow for vehicle bookings: it sends event-based, personalized SMS and emails to the right driver or fleet contact at the right moment (in 25 languages) – reminding them of rental start, return, key handover and additional services, cutting fleet customer management time by up to 39.3%¹ and keeping all communication in a single centralized history within the booking platform.
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    24/7 Customer Support

    Your vehicle rental customers have 24/7 AI chat support in 25+ languages – a smart assistant that follows your fleet rental terms, guides drivers when changing bookings, picking up and returning vehicles, helps choose the right vehicle class, and independently handles repetitive questions, reducing the need for manual customer support intervention by up to 59.3%¹.

Trusted Platform

Trusted all-in-one vehicle booking software – the preferred choice of hundreds of fleets, car rental companies, leasing providers, and ride-sharing platforms. Replace fragmented rental systems, Excel spreadsheets, and manual calendars with a cloud-based solution and offer vehicle rental customers a smooth, secure, and mobile-friendly booking experience.

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    Easy to Use

    Ease of use of vehicle booking is 5/5 – the intuitive fleet calendar, clear vehicle availability view and step-by-step booking flow, together with 24/7 multilingual guided support, have reduced staff training time by 60% and enabled 9 out of 10 rental consultants and fleet managers to learn the system’s core functionality in under 30 minutes¹ (Capterra rating).
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    Unrivaled Value Proposition

    Anolla vehicle booking software is a cost-effective and reliable investment in digitizing your fleet. It has a monetary value rating of 4.7/5¹ and a features and performance rating of 5/5¹ on Capterra. The platform uses usage-based pricing – you pay only for vehicle bookings actually made and the modules you use. There are no hidden surcharges, seasonality is taken into account and low-season risks are mitigated so that your fleet remains profitable all year round.
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    Real‑Time Support

    Real-time fleet support: a 24/7 context-aware AI agent independently resolves up to 79.3%¹ of vehicle booking and customer support tickets, integrated with your booking environment, payment solutions, and fleet management system. This has raised car rental support ratings to 4.7/5¹ and reduced response times to just minutes.
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    Security and Compliance

    Security and compliance in the vehicle rental sector – end-to-end encryption, 24/7 system monitoring, and cloud-based backups protect your fleet information, customers’ driving licence data, and payment details 90–95% more effectively than local servers. The booking platform complies with GDPR and data protection requirements, ensuring hassle-free fleet expansion even in international markets.

Customer Experience

An overall rating of 4.8/5¹ and 99.96%¹ uptime prove the reliability and top performance of the vehicle booking software. Real success stories from car rental companies, van fleets, luxury car providers and micromobility operators (scooters, bikes) show measurable growth in revenue, vehicle utilisation and operational efficiency – join the leading mobility service providers who don’t compromise on the booking experience.

Customer Success 360°

Turn vehicle rental customer service into a strategic growth engine – the Customer Success 360° solution unifies 24/7 context-aware fleet support, detailed booking analytics, vehicle usage reports, and dynamic dashboards. This lets you anticipate peak-season demand, optimize vehicle allocation, and increase customer satisfaction and repeat booking rates across your entire fleet.

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    360° Personalization

    360° personalization adapts real-time offers for every vehicle rental customer based on their booking history, preferred vehicle class, mileage and ancillary services. Smart recommendations (such as the right insurance package, additional driver or extra equipment), quick options for repeat bookings and 24/7 chat support create a smooth one-click vehicle booking experience on both mobile and desktop.
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    Customer Management

    Vehicle fleet customer management (CRM) consolidates all renter and freight logistics customer data into a single, real-time database – create disciplined customer segments, add keyword-based notes to each booking, personalize communication based on vehicle type and usage history, and strategically increase fleet utilization and rental loyalty.
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    Link Manager

    Create unique online booking links and QR codes for each vehicle category, rental package or transportation service – every fleet website button, vehicle listing on a portal, Instagram bio or printed flyer becomes a direct route to booking a specific car, bus, van or cargo van.
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    Online payments

    Secure prepayments for vehicle rentals reduce cancelled bookings – integrated online payments (card payments, payment links, international payments) confirm car, bus or van reservations only after a successful advance payment, minimising last-minute cancellations and lost rental income.
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    Automated Waitlist

    The automated vehicle booking waitlist fills released rental periods 24/7 – the system notifies potential renters as soon as a specific car, SUV, van or minibus becomes available, increasing fleet utilization and reducing idle vehicles by an average of 18.2%¹.
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    Translation Management

    Offer every rental customer an automatic native-language booking experience in 25+ languages – vehicle descriptions, rental terms, leasing packages, and the booking interface are localized instantly, breaking language barriers for international car and van rental customers and boosting cross-border sales.

Customer Loyalty Analytics

Vehicle rental customer loyalty analytics shows in real time who your most valuable repeat renters are, which vehicles and rental periods they prefer and through which channels they book – enabling you to offer personalized price lists, fill the low season with targeted offers and maximize fleet utilization and rental revenue.

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    Memberships

    Create multi-tier loyalty programs for vehicle rental – automate membership levels for regular renters, offering exclusive benefits at each tier for long-term car rentals, van packages, seasonal passes, corporate fleet contracts, and reusable credit accounts; a 5%¹ increase in customer retention can boost fleet profitability by 25–95%¹.
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    Passes and Tickets

    Prepaid vehicle passes, rental packages and visit cards ensure stable cash flow and repeat bookings – the system automatically tracks used rental hours, kilometres or days, reducing fleet management workload to almost zero and leaving the team more time for inventory and vehicle maintenance.
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    Recurring Subscriptions

    Subscriber-based vehicle rental packages create automatically renewing subscription-based access to a vehicle fleet – corporate fleet management plans, vehicle programs for taxi and courier services, and monthly packages for regular customers ensure a stable, predictable monthly cash flow and uninterrupted vehicle availability.
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    Email Campaigns

    Send targeted email campaigns to exactly the right rental segment – export dynamic customer groups (e.g. long-term car renters, weekend short-term renters, commercial vehicle bookers, airport transfer users) to your email marketing platform with one click and precisely measure which fleet offers generate the most additional bookings.

Booking Management

Manage all vehicle and fleet bookings, rental agreements, check-outs, returns, notifications, and activity logs from a central mission-control screen – support individual car rentals, group transport, coach trips, and freight schedules, reduce manual planning, and gain a real-time, end-to-end overview of fleet utilisation and rental business performance.

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    Group Bookings

    Automated fleet group bookings – set a maximum passenger capacity for each bus, minibus, or rental car, manage live lists and recurring group trips, and ensure optimal occupancy for regular routes, sightseeing tours, and transfers.
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    Multi-Resource Booking

    Booking multiple vehicles in a single transaction – let clients reserve several cars, buses, vans or trailers at once for different times and routes, ideal for managing event transport, group travel and combined vehicle packages.
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    Hourly and Daily Services

    Manage all vehicle rental and transportation services – from hourly city rides to multi-day rental periods and international trips – in a single vehicle booking software platform that adapts to your transport business model.
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    Variable-Duration Services

    Create vehicle bookings with flexible durations – the customer chooses the rental or driving time in minutes, hours or days to optimize fleet usage and increase order fulfillment for seasonal and on-demand transport.
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    Flexible Booking Rules

    Your transport business, your booking rules – define advance booking and cancellation deadlines for vehicles, confirmation conditions, surcharges, and manage a color-coded fleet calendar in daily, weekly, or monthly view to avoid overbooking.

Schedule Management

Centralize timetables, vehicle fleet and departure or rental points in a single operations center – role-based access for dispatchers, drivers and the booking team plus real-time updates reduce routing errors and schedule shifts by up to 68.5%¹.

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    Schedules

    Dynamic trip schedules sync vehicle availability with an online booking calendar – set up regular routes and special extra trips in a few clicks and the vehicle availability is updated automatically across all channels.
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    Time Blocking

    Flexible vehicle time blocking – add single or recurring maintenance, cleaning and inspection blocks on specific dates, times and weekdays to keep rentals and line operations aligned with your maintenance schedule.
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    Resource Management

    Efficient fleet management – link cars, buses, trailers and extras (child seats, roof racks, GPS units) to specific rental packages and routes, avoid double bookings and increase vehicle utilization and rental revenue.
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    Access Management

    Tightly controlled access to vehicle booking software – assign dispatchers, administrators, drivers, and partner agencies different roles, visible vehicles, and locations, and customize automated booking, departure, and cancellation notifications to ensure a secure workflow.

Mobile-first software

Mobile-first vehicle booking software – a fast and intuitive user interface, cloud-based synchronization, and instant app notifications ensure that customers, drivers, and dispatchers can manage and track reservations conveniently from any smartphone or tablet.

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    Cloud-based access

    Cloud-based fleet reservation software accessible from any device and location with 99.96%¹ uptime – reservations for company cars, rental cars, vans and other vehicles are automatically synchronized in real time.
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    Cross-platform ecosystem

    The cross-platform vehicle booking ecosystem from Mac/PC to iOS and Android – start managing car rental, shared vehicles or van bookings on one device and continue on another with the same smooth and intuitive user experience.
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    Admin app

    A truly mobile-friendly fleet management app – the iOS and Android app contains 100% of the web-based vehicle booking software’s functionality and offers instant app notifications, allowing you to manage rental cars, service vehicles and schedules from anywhere.
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    Client app

    Win new vehicle rental customers and keep existing ones loyal with a smooth mobile experience – the client app (iOS, Android, web) lets users book rental cars, minibuses, trucks or other vehicles in a few clicks, offering a quick overview, self-service options and instant notifications.
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    Instant app notifications

    Get real-time app notifications about all vehicle booking actions – new car rental bookings, price inquiries, cancellations, time changes and messages – both in the browser and on mobile, so no booking or vehicle is overlooked.

Personalized automated notifications

Set up automated notifications based on fleet location, vehicle type, booking status and channel (email/SMS) – personalized renter-focused messages reach the right customer at the right time, maintaining a consistent brand language and reducing manual communication.

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    Automated confirmations

    Provide reassurance for both vehicle rental customers and fleet managers – send automatic email and SMS confirmations for every new vehicle booking, time change, extension or cancellation.
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    Reminders

    Reduce no-shows and empty rental periods by up to 14.9%¹ – automated SMS and email reminders ensure that customers arrive on time to pick up their rental car or van and return the vehicle by the agreed deadline (SMS works reliably even without internet).
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    Automatic feedback collection

    Automatic feedback collection asks for ratings (5★) and comments after every actual car rental or vehicle use, helping you analyze service quality, vehicle condition, and the booking process in order to make data-driven improvements.

Dynamic pricing

Automate vehicle rental pricing based on time of day, season, demand, customer group and vehicle type – one of the most capable dynamic pricing modules on the market for creating campaigns, VIP prices, long-term rental offers and event-based discounts, maximizing car rental revenue.

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    Time-based special pricing

    Create automatic special prices and discounts based on rental period duration, date, time, day of the week, vehicle class and customer membership to optimize fleet utilization, manage peak-time demand and increase vehicle fleet profitability.
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    Resource-based pricing

    Vehicle-based pricing – set different rental prices and time periods for cars, vans and trucks according to vehicle class, mileage, seasonal demand and add-on services, so that each booking fairly reflects the vehicle’s true value.
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    Discounted rates

    Dynamic rental discounts at one click – immediately display promotional prices, long-term rental discounts and crossed-out standard rates to push the customer’s decision more quickly towards confirming a car, van or bus booking.

Data-driven analytics

Run your car rental business in a data-driven way – track fleet occupancy, the most popular rental class combinations and booking channels in real time, connect booking data to Google Analytics, GTM and Pixel, and use the raw data to optimize prices, fleet composition and the customer journey.

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    Real-time statistics

    Track vehicle booking statistics in real time – the dashboard presents up-to-the-second rental revenue, active bookings, returns, and number of new fleet customers, so you can quickly adjust prices, availability, and campaigns.
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    Web analytics integrations

    Connect vehicle bookings with web analytics – integrate Google Analytics, Google Tag Manager and Meta Pixel to measure which pages, campaigns and booking form steps generate the most car, van or trailer reservations.
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    BI & AI readiness

    Turn your vehicle fleet booking data into a strategic asset – export raw data at any time to Excel, Google Sheets or directly to BI and AI tools to build occupancy forecasts, optimise rental prices, plan fleet expansion and anticipate low-demand periods.

Questions and answers: Anolla software

FAQ about Anolla vehicle booking software – clear answers to the most common questions from car and van rental companies that help you choose the right plan, understand integration options and confidently start with a digital booking environment for your fleet.

  • keyboard_arrow_downHow is Anolla vehicle booking software different from standard rental calendars?
    Standard vehicle rental calendars only manage times and cars. Anolla is a comprehensive all-in-one fleet revenue-optimisation platform that unifies booking, fleet and customer management (CRM) and automated workflows. Unlike static rental calendars, Anolla uses AI-powered vehicle booking software that analyses demand and helps maximise utilisation of each rental vehicle. Anolla supports dynamic pricing based on season, location and vehicle class. The same system manages both hourly short-term rentals and multi-day rentals across the entire fleet in parallel.
  • keyboard_arrow_downDoes Anolla support hourly and multi-day car rentals at the same time?
    Yes, this is one of the main competitive advantages of Anolla’s vehicle booking software. Unlike many car rental systems, Anolla does not force you to choose only between hourly or day-based rental models. The platform simultaneously supports hourly city trips, day-based road rentals and variable-length car rental services. All bookings for passenger cars, vans, trailers and other rental vehicles are consolidated into a single central fleet calendar. All rental locations, garages and vehicles can be managed in parallel under one rental company account. This makes Anolla ideal for hybrid business models such as car rental, car sharing, short-term commercial vehicle rental, studio equipment rental and other equipment hire, where both short and long periods are booked.
  • keyboard_arrow_downHow does the Anolla AI assistant reduce administrative workload and human errors in vehicle rentals?
    Anolla’s automated customer support AI assistant operates 24/7 and answers car rental customers’ repetitive questions directly on the booking page. The assistant automatically resolves up to 79.3%¹ of all standard rental queries, such as fuel policy, collision damage waiver, additional drivers or mileage limits. It can also handle up to 52.4%¹ of first-level technical support questions—such as vehicle door access, smart key usage or self-service key locker instructions—without any involvement from branch staff. Automated customer communication and booking confirmations via email or SMS reduce rental office administrative time by up to 39.3%¹. The result is a lower administrative burden, fewer double bookings and minimal human errors when handing out and returning vehicles.
  • keyboard_arrow_downHow does Anolla's dynamic pricing help car rental companies optimize their prices?
    The Anolla dynamic pricing module automates car rental pricing strategy across the entire vehicle fleet. The rental company can define flexible pricing rules according to time of day, day of the week, season, location, vehicle class and customer segment (e.g. repeat customer, corporate contract, seasonal tourist). All price changes are applied automatically according to the configured business rules, without manually updating rate tables. The system helps sell low-demand times and idle vehicles at a lower price, increasing fleet utilization. During peak hours, holidays or major events, dynamic pricing enables maximum revenue on popular vehicle classes such as SUVs and minibuses. The ultimate goal is to increase the number of bookings, fleet utilization and the overall profitability of the car rental business.
  • keyboard_arrow_downIs Anolla suitable both for a single car rental provider and a multi-location rental company?
    Yes, Anolla’s vehicle booking software is built to scale for car rental and fleet management companies of any size. An individual car owner or small rental office can start with a powerful free plan to manage a few vehicles and simple reservations. Multi-location rental chains, logistics hubs, and fleet operators can leverage centralized management, controlling all rental points, cities, and garages from a single dashboard. The platform lets you add unlimited rental locations, vehicles, and users (booking agents, fleet managers, administrators). Flexible role- and location-based access control (RBAC) ensures each branch employee sees only their own fleet and bookings, while headquarters has full visibility into the entire rental operation.
  • keyboard_arrow_downWhich tools and systems does Anolla's vehicle booking software integrate with?
    Anolla is built with an API-first architecture that supports key integrations with tools used in car rental and fleet management. For payment processing, there is a deep integration with the Stripe payment solution, enabling customers to pay for rentals, deposits, and add-on services directly during online booking. Anolla supports marketing and analytics solutions such as Google Analytics, Google Tag Manager, and Meta Pixel, which help measure booking page conversions and the return on ad spend of marketing campaigns. The platform allows you to export raw data to BI and ML tools to analyze fleet occupancy, vehicle utilization, and profitability by car or rental location. In addition, the vehicle booking software includes a powerful API for integrating with accounting software, insurance platforms, key cabinets, door access control systems, and other solutions within the car rental ecosystem.
  • keyboard_arrow_downWhat does Anolla’s free package provide and what do the paid car rental features add?
    The free Anolla package includes all the essential vehicle booking tools needed to start a smooth car rental workflow: a web booking form, a simple fleet calendar, a customer database and booking confirmations. This package is ideal for individual rental providers and small car rental teams that want to start accepting online bookings quickly. Paid features add unlimited automation, including reminders for vehicle pickup and return, dynamic pricing, deep integrations with payment solutions and marketing platforms, as well as loyalty modules (bonus programs, regular customer discounts, coupons and promo codes). This lets each car rental business choose exactly the functionality that supports its business model and growth stage.
  • keyboard_arrow_downHow does Anolla’s usage-based pricing reduce risks in the car rental business?
    Anolla’s usage-based pricing model is designed to mitigate the business risks of car rental companies and to manage costs flexibly. Rental businesses do not have to pay high fixed monthly fees during periods when fleet utilization or booking volume is low. Software costs always scale in proportion to the actual booking volume and number of active vehicles. This model is particularly well suited to seasonal car rental companies, tourist areas, ski resorts, beachfront rental points, and services where demand fluctuates strongly by weekday, temperature, or events. This allows the rental company to keep operating costs flexible and protect margins even in an unstable market.
  • keyboard_arrow_downHow quickly can I start using Anolla’s vehicle booking software?
    Adopting Anolla vehicle booking software usually takes just a few minutes, and the entire setup process is guided by a 24/7 context-aware AI assistant tailored to car rental business logic. The rental company can quickly add its vehicles, set rental prices, define insurance options and publish the online booking link on its website or social media. The platform’s ease of use is rated 5/5¹ on Capterra, and nine out of ten team members master the system’s core functionality in under 30 minutes¹, which means the entire rental team can smoothly transition to the new booking software without extensive training.
  • keyboard_arrow_downWhat makes Anolla’s vehicle booking software a future-proof solution?
    Anolla is a future-proof vehicle booking software thanks to an extensible modular architecture created specifically for car rental and fleet management. Its cloud-based infrastructure and AI-driven learning enable the platform to evolve continuously in line with market demand, new vehicle classes and mobility solutions. Unlike static rental software, Anolla is built around a powerful API that enables connection to new payment solutions, insurance partners and fleet management systems. The extensible modular platform also supports an IoT ecosystem: smart door access solutions, key cabinets, remote vehicle unlocking devices, GPS tracking and sensors that measure mileage or fuel level. This architecture allows car rental companies to adopt the latest technologies quickly and ensures their fleet management and booking tools remain at the forefront of the market.

¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.

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