Travel booking system

Travel booking system

Try for free the next-generation travel booking software: an AI-powered travel platform sets up in minutes, automates pricing and availability, synchronises channels, and offers flexible integrations to grow travel agencies, accommodation providers, transport operators and guiding services.

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All-in-one software

Create a complete travel booking environment tailored exactly to the needs of your travel agency, hotel chain or adventure tourism business – a modular travel platform with extensive configuration options, multi-destination management, partner channel integrations and an architecture prepared for growing travel AI support.

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    Add-on modules

    Expand your travel booking software capabilities in real time – activate 20+ ready-made travel modules with a single click (dynamic package creation, group travel management, coupons, add-on insurance, flight and accommodation channel sync, etc.) and cut manual travel management by up to 41.2%¹ (Capterra Features & Functionality 5/5).
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    Scalable data management

    Manage an unlimited number of destinations, travel packages, flight and accommodation options, travel partners and clients – consolidate all travel product information, availability, bookings and billing into a single central travel data platform and make travel management workflows up to 33.1%¹ more efficient.
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    IoT Ecosystem

    With a smart automation engine you connect the digital travel booking environment with physical travel experiences: contactless access to accommodation, smart room lighting, energy-efficient HVAC control, automated check-in/check-out processes and self-service tickets for excursions – providing 24/7 self-service, autonomous operation and 10–30% energy savings.

24/7 Sales Agent

Turn your travel booking software into a 24/7 virtual travel agency that connects available flight seats, accommodation, package tours, add-on services and promotions in real time with the right travellers – enabling instant bookings, quote requests, tailor-made trips and group offers at any time from any device.

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    Service marketplace

    Increase the visibility of your travel packages and tourism services on a travel marketplace: let new travelers discover your guided tours, adventure packages, spa breaks, city trips, business travel and transport services through organic traffic – without an additional marketing budget, and grow your travel business’s online visibility by up to 16.9%¹, particularly if you are new to digital channels.
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    Quotes and orders

    Use travel booking software to accept profitable inquiries for group trips, business travel, tailor-made package tours, and event tourism, and send structured quotes directly in the same environment – ensuring that no valuable travel project, conference trip, or corporate incentive trip goes unanswered while systematically expanding both your sales volume and base of loyal travel clients.
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    Interactive Business Profile

    Bring your entire travel business – travel agency, accommodation, attractions, tours or transport services – together in an interactive business profile that acts as your online travel hub. Travellers can search destinations 24/7, combine packages, book flights, accommodation and add-on services, pay securely, download travel documents and submit detailed quote requests for group or business trips.

24/7 Contextual AI support

Use a travel-business–tailored, context-aware, deeply integrated AI travel advisor that answers up to 79.3%¹ of real-time questions 24/7 in 25 languages about flights, accommodation, visas, baggage, travel conditions and other travel processes, while providing personalized itinerary suggestions, destination ideas and upsell offers based on each traveler’s profile and booking history.

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    Contextual AI Assistant

    The context-aware travel booking AI assistant resolves in real time up to 79.3%¹ of recurring enquiries and up to 52.4%¹ of first-level technical support questions by analysing booking flows, customer accounts, flight and accommodation data and offering each traveller personalised solutions.
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    Automated customer communication

    Automated traveler communication sends event-based, booking-related notifications to the right traveler at the right moment (in 25 languages) – flight times, check-in reminders, hotel check-in details, transfer information and package updates reduce the travel organizer’s customer management time by up to 39.3%¹ and keep all communication securely documented in the booking platform.
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    24/7 Customer Support

    Your travel customers have 24/7 access to multilingual AI chat support in 25+ languages – a smart assistant that follows your travel policies, guides them through cancellations, date changes, baggage rules and visa questions, and ensures a smooth booking experience while reducing the need for manual intervention by the travel agency by up to 59.3%¹.

Trusted Platform

Renowned all-in-one travel booking software – the preferred choice of hundreds of travel agencies, online travel agencies (OTAs), accommodations and package tour operators. Replace fragmented flight, hotel and excursion management tools with a single cloud-based platform and offer travelers a smooth and professional booking experience from start to finish.

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    Easy to Use

    Ease of use 5/5 – the intuitive travel booking flow, clear price display, calendar and date selection, GDS and accommodation inventory management, and 24/7 multilingual support have reduced travel specialists’ training time by 60% and enabled 9 out of 10 booking consultants to learn the software’s core functionality in under 30 minutes¹ (Capterra rating).
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    Unrivaled Value Proposition

    Anolla travel booking software is a profitable and reliable investment for travel businesses. Its financial value rating is 4.7/5¹ and its functionality and reliability rating is 5/5¹ on Capterra. Usage-based pricing means you pay only for the bookings, channels, and modules you actually use – there are no hidden costs, and low-season demand fluctuations are already factored into the pricing logic.
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    Real‑Time Support

    Real-time booking support: a 24/7 context-aware AI agent that resolves 79.3%¹ of tickets, combined with automation integrations for travel and payment systems, has increased travel agencies’ NPS and CSAT scores to an average of 4.7/5¹ and reduced wait times for both bookings and changes.
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    Security and Compliance

    Security and compliance – bank-grade encryption, 24/7 monitoring and cloud-based backups protect your travel and payment data, customer profiles and booking history 90–95% more effectively than local servers. The platform complies with GDPR and other international data protection standards, ensuring worry-free business growth even for globally operating travel companies.

Customer Experience

An overall rating of 4.8/5¹ and 99.96%¹ uptime confirm the reliability of the travel booking software even under heavy peak-season loads. Real success stories from travel agencies and accommodation partners show measurable growth in turnover, over-occupancy and efficiency – join the market leaders who do not compromise on booking speed, accuracy or customer experience.

Customer Success 360°

Turn traveler support and post-booking service into a strategic partnership – Customer Success 360° combines 24/7 context-aware support, booking and sales analytics, and dynamic dashboards to anticipate peak demand, increase the share of repeat bookings, and grow traveler loyalty throughout the entire journey.

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    360° Personalization

    360° personalization adapts real-time offers for every traveler based on their previous bookings, destinations, budget and preferences – smart flight and hotel recommendations, dynamic packages, cross-selling of ancillary services (baggage, seats, transfers, excursions) and 24/7 chat support ensure a smooth one-click booking experience across all channels.
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    Customer Management

    Travel booking customer management (CRM) consolidates all traveller profiles, past bookings, preferred destinations and add-on services into a single, real-time database – create dynamic traveller groups, add notes on travel preferences, personalize communication and strategically increase repeat bookings.
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    Link Manager

    Create and share unique travel booking links and QR codes – every destination landing page, travel offer banner, website button, Instagram bio or print ad becomes a direct path to booking flights, hotels or package holidays.
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    Online payments

    Secure prepayments and online payments ensure that flight, accommodation and package tour bookings are confirmed only after successful payment – this reduces lost revenue from last-minute cancellations and no-shows and improves the travel agency’s cash flow.
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    Automated Waitlist

    The automated waitlist fills freed-up flight, hotel, and package holiday spots around the clock: the travel booking software notifies interested customers about newly available places, optimizing load factors and noticeably increasing the uptake of travel offers.
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    Translation Management

    Provide every international traveler with a native-language booking experience in 25+ languages – destination descriptions, accommodation information, additional services, and the user interface are localized automatically, breaking language barriers and increasing international travel sales.

Customer Loyalty Analytics

Traveler loyalty analytics shows in real time who your most valuable repeat bookers are, which destinations and travel routes they prefer and when they usually book – enabling you to offer them personalized prices, targeted travel offers and to maximize both occupancy and revenue.

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    Memberships

    Create multi-tier travel loyalty programs – automate travel classes and membership levels, offering each tier exclusive discounts on flights, hotels, package trips, extra baggage and lounge access; even a small increase in frequent traveller retention can deliver substantial profit growth.
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    Passes and Tickets

    Prepaid travel passes, gift cards and multi-use ticket packages ensure stable cash flow and repeat bookings – automatic tracking of usage reduces travel pass and ticket management to almost zero.
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    Recurring Subscriptions

    Recurring subscriptions create automatically renewing travel passes, monthly tickets, business traveler package rates and destination service bundles, ensuring a stable, predictable monthly cash flow and uninterrupted travel service for the customer.
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    Email Campaigns

    Send email campaigns to precisely the right traveler segments – export dynamic customer groups (e.g. family travelers, business travelers, adventure tourists, last-minute bookers) to your marketing platform with one click and measurably increase bookings for destination and seasonal offers.

Booking Management

Manage all travel and accommodation bookings, package tours, add-on services, notifications and activity logs from a single mission-control screen – group trips and individual reservations in one view, significantly less manual data entry and complete insight into your travel business dynamics and occupancy.

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    Group Bookings

    Automated booking for travel groups – manage package trips, excursions, and group tours in one system, set participant limits, handle lists in real time, and create recurring group trips without manual work.
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    Multi-Resource Booking

    Simultaneous booking of multiple travel components – let clients combine flights, accommodation, transfers, excursions and add-on services in a single transaction, ideal for managing travel packages, destination programmes and events.
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    Hourly and Daily Services

    Manage all travel products – from short city tours to multi-week round trips – in a single travel booking platform that adapts to your travel agency, tourism company, or tour operator business model.
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    Variable-Duration Services

    Create flexible-duration travel packages and individual programs – clients choose the trip length, number of overnight stays or tour duration themselves, which increases sales opportunities and improves trip occupancy.
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    Flexible Booking Rules

    Your travel business, your booking rules – define advance and last-minute booking limits, cancellation and prepayment terms, confirmation workflows, and manage a color-coded travel calendar in daily, weekly, or monthly view.

Schedule Management

Consolidate all departures, flight and bus times, hotel check-ins/outs, and guide schedules into a single travel management center – role-based access and real-time updates ensure an accurate itinerary and reduce booking errors by up to 68.5%.

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    Schedules

    Travel schedules sync tour, departure, and accommodation availability with the online booking calendar – set regular departures, seasonal schedules, and exception dates in a few clicks, and the calendar updates automatically across all sales channels.
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    Time Blocking

    Flexible time blocking for travel components – create one-off or recurring blocks for flights, tours, vehicles, accommodations or guides using precise date, time and weekday filters to manage availability according to demand.
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    Resource Management

    Manage limited travel inventory – link rooms, vehicles, airline seats, ship cabins, guides and excursion groups to specific travel products, avoid overbooking and increase occupancy and package tour profitability.
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    Access Management

    Assign travel consultants, guides, partner agencies, and back-office teams precise access rights to bookings, products, and destinations, and customize automated email and SMS notifications – each role can view and edit only what is allowed, ensuring a secure and controlled travel booking workflow.

Mobile-first software

Truly mobile-first travel booking platform – a convenient user interface, cloud-based synchronization, and instant app notifications enable travel consultants, guides, and customers to manage bookings, view travel documents, and confirm changes securely from any device.

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    Cloud-based access

    Cloud-based travel booking software provides access to every travel package, accommodation and flight reservation from any device and location with 99.96%¹ reliability, with all itineraries, passenger data and availability automatically synchronized in real time.
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    Cross-platform ecosystem

    The cross-platform travel ecosystem from Mac/PC to iOS and Android devices allows tour operators, travel agencies and accommodation providers to start managing bookings on one device and continue on another, maintaining a smooth, intuitive and travel-industry-optimized user experience.
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    Admin app

    The tour operator mobile app for iOS and Android offers 100% of the web-based travel booking software’s functionality with instant app notifications, enabling you to manage flights, package tours, accommodation, car rentals and excursions from anywhere, even from the airport lounge.
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    Client app

    The traveler client app (iOS, Android, web) provides a quick overview of booked flights, hotels, transfers, and excursions, allowing users to confirm, change, or cancel their trip in a few taps and receive instant notifications about flight changes, check-in deadlines, and travel documents.
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    Instant app notifications

    Real-time app notifications give travel agencies as well as accommodation and transport partners an instant overview of all traveller actions – new travel package bookings, flight and hotel inquiries, cancellations, date changes and messages – both in the browser and on mobile.

Personalized automated notifications

An automated and personalized travel notification system sends messages based on event (booking, check-in, departure), location (destination, transfer, hotel) and channel (email/SMS), so that the right travelers, groups and corporate clients receive timely, brand-specific notifications that match their travel plans.

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    Automated confirmations

    Automatic confirmations create confidence for both travelers and the travel operator’s team, sending detailed email and SMS confirmations with itineraries, payment information, and essential travel instructions immediately after every flight, hotel, cruise, or package booking and change.
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    Reminders

    With automated SMS and email reminders, you can reduce no-shows by up to 14.9%¹ by reminding travelers at the right time about airport check-in, hotel check-in and check-out, transfer departures, visa documents, and package tour start times – SMS works quickly and reliably even without an internet connection.
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    Automatic feedback collection

    Automatic feedback collection sends a request to the traveller after each completed trip, accommodation, excursion or rental service asking them to rate the experience (5★ scale) and add comments, giving the travel organiser a data-driven basis for continuously improving routes, partners and destination quality.

Dynamic pricing

The dynamic pricing system automates prices for travel packages, flight tickets, accommodation and ancillary services according to time of day, season, destination, customer group and available capacity, enabling you to create campaigns, last-minute offers, VIP prices and event-based discounts to maximize booking volume and revenue.

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    Time-based special pricing

    The time-based special pricing module allows you to configure automatic discounts based on trip duration, date, time, day of the week, destination, package type and loyalty program status to optimize sales periods, manage seasonal demand and increase profitability on both popular and lower-occupancy dates.
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    Resource-based pricing

    Travel-component-based pricing – adjust prices and booking duration for flights, accommodation, transfers and excursions according to seasonality, destination popularity and demand so that the value of each travel package is reflected fairly.
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    Discounted rates

    Dynamic discounted prices for travel offers at the flick of a switch – display campaign prices, early booking discounts and last-minute deals together with crossed-out regular prices to influence booking decisions and increase conversion.

Data-driven analytics

Manage your travel business in a data-driven way – track in real time booked travel packages, flight and accommodation combinations and add-on services, connect the data to Google Analytics, GTM and Pixel, and export raw data to BI and ML tools to optimize pricing, destination selection and the customer travel journey.

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    Real-time statistics

    Monitor your travel business performance in real time – the dashboard displays up-to-the-second sales revenue, number of confirmed bookings, most popular destinations, average booking value, and new travel customers, so you can quickly adjust travel packages and promotions.
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    Web analytics integrations

    Connect your travel booking software with web analytics – integrate Google Analytics, Google Tag Manager and Meta Pixel to measure travel site visits, drop-off points in the booking flow and successfully completed travel bookings.
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    BI & AI readiness

    Maximize the potential of your travel booking data – export raw data on bookings, destinations, channels and campaigns to Excel, Google Sheets or directly into BI and AI tools to run deep analyses, build demand forecasting models and generate personalized travel sales recommendations.

Questions and answers: Anolla software

Frequently asked questions about Anolla travel booking software – clear answers help travel agencies, tour operators and online travel platforms make an informed decision on how to start digital travel booking confidently and profitably.

  • keyboard_arrow_downHow is Anolla different from standard travel booking software?
    Most travel booking platforms only offer simple date and time selection. Anolla is a comprehensive all-in-one revenue-growing travel and accommodation booking management platform for travel agencies, accommodation providers, rental service providers and adventure travel operators. The system unifies travel bookings, guest and passenger management (CRM), automated communication and revenue management tools in one environment. Unlike static booking calendars, Anolla uses AI-driven pricing, customer communication and workflows. The platform supports dynamic pricing for accommodation, travel packages, transport and ancillary services. Anolla lets you manage hourly rental services (e.g. vehicle hire, excursions) alongside multi-day travel packages and accommodation bookings. All reservations feed into a central travel and resource calendar, giving operators real-time visibility of availability and occupancy.
  • keyboard_arrow_downDoes Anolla support hourly and multi-day travel bookings at the same time?
    Yes, this is one of Anolla’s key competitive advantages in the travel services market. Unlike many accommodation and travel booking systems, Anolla does not force a tour operator, car rental company or experience provider to commit to a single booking model. The platform simultaneously supports hourly services (e.g. boat rental, car hire, tours, hall rental) and daily or multi-day travel packages and accommodation bookings. In addition, you can manage variable-length experience programmes and combined travel packages that include accommodation, activities and transport. All travel bookings, rental periods and accommodation reservations operate in parallel under a single travel business account and are consolidated into one central availability calendar. This makes Anolla an ideal match for hybrid business models such as adventure travel, hiking packages, experience stays, transport rental, studios and consultative travel services.
  • keyboard_arrow_downHow does the Anolla AI assistant reduce administrative workload and human errors for travel organizers?
    Anolla’s automated travel and accommodation inquiry AI assistant operates 24/7 across all your target markets’ time zones. The intelligent chat assistant responds to repetitive questions from travelers and guests, automatically handling up to 79.3%¹ of standard booking and travel-related inquiries, such as availability, payment terms, cancellation policies and package contents. The assistant also resolves up to 52.4%¹ of first-level technical support questions related to making travel bookings, payments and user accounts—without any involvement from a travel consultant or hotel front desk. Automated customer communication reduces the administrative time of travel agencies, accommodations or rental companies by up to 39.3%¹, while minimizing human errors in entering dates, passenger data and availability. The result is a smoother travel experience, faster customer service and a significantly lower operational load on the travel team.
  • keyboard_arrow_downHow does Anolla’s dynamic pricing module help travel companies optimize their prices?
    The Anolla dynamic pricing module automates the pricing strategy of tour operators, accommodation providers, car rental companies and experience vendors across their entire portfolio. Travel businesses can set intelligent pricing rules based on season, day of week, time of day, early booking or last-minute demand, source market and customer segment. All price changes are applied automatically according to defined revenue management and yield management principles, without marketing or sales teams having to adjust prices manually. The system helps fill low-demand travel periods with lower prices and promotional offers while maximising revenue during high season, school holidays and peak times. The objective of smart pricing is to increase both occupancy (flights, accommodation, tours, vehicle fleets) and the profitability of each booking, helping you compete with both local and international travel platforms.
  • keyboard_arrow_downIs Anolla suitable both for a small tour operator and a travel operator with multiple destinations?
    Yes, Anolla is designed as a scalable solution for individual travel consultants, small accommodation providers, and international tour operators with multiple destinations and sales channels. A small travel agency or solo guide can start with a powerful free plan that covers core travel booking tools and a web calendar. Tour operators with multiple destinations, multiple hotels, or large rental fleets can use centralized administration to consolidate bookings from different destinations, branches, hotels, and inventories onto a single platform. Anolla allows you to add unlimited locations, destinations, resources (rooms, vehicles, tours), and users – from travel consultants to partner agents. Flexible role- and location-based access control (RBAC) ensures that each team member and partner sees only their own destinations, resources, and bookings.
  • keyboard_arrow_downWhich tools and channels does Anolla's travel booking platform integrate with?
    Anolla is built on an API-first architecture, enabling travel companies to connect their booking engine with existing sales, marketing, and accounting systems. For payment processing, it offers direct integration with Stripe’s payment solutions, which support multiple currencies and international customers. For marketing and analytics teams, Anolla supports analytics integrations with Google Analytics, Google Tag Manager, and Meta Pixel to track the booking journey, campaign ROI, and channel-based conversion. Where needed, raw data can be exported to BI and machine learning tools to build custom reporting, sales funnels, and forecasting models. The platform also includes a powerful public API through which Anolla can be integrated with channel managers, CRMs, financial software, property management systems (PMS), and local partner systems.
  • keyboard_arrow_downWhat does the free package include and what do the paid features designed for travel businesses add?
    The free Anolla package includes all the essential travel booking tools to start accepting online reservations and managing a simple travel calendar without an upfront investment. This tier is perfect for independent travel consultants, small accommodations, guides and niche trip organizers who want to quickly get started with online bookings. Paid packages, in turn, unlock unlimited automation, advanced integrations (e.g. multichannel sales, partner portals, reseller access), more complex pricing and revenue management modules and loyalty programs for travelers and repeat guests. This allows a growing travel business to move smoothly from a free solution to a professional, high-volume travel booking platform.
  • keyboard_arrow_downHow does Anolla’s usage-based pricing help a travel company mitigate risks?
    Anolla’s usage-based pricing model is tailored specifically for travel businesses with seasonal and fluctuating demand. Travel agencies, accommodation providers, experience trip operators, and rental companies do not have to pay high fixed monthly fees during periods when booking volume is lower. Platform costs always scale in proportion to the actual number of bookings and level of usage, helping to keep fixed costs under control. This model is ideal for destinations with short seasons, as well as for companies operating in markets with volatile demand or testing new travel products. This way, the travel operator can focus on sales and service development, knowing that booking software costs move in step with business volume.
  • keyboard_arrow_downHow quickly can I get my travel bookings up and running with Anolla?
    Getting started with Anolla usually takes just a few minutes – your first travel package, accommodation property or rental service can be published with a single short setup flow. A 24/7 context-aware AI assistant guides you through the entire configuration and helps you enter packages, seasons, prices and availability without complex training. The 5/5¹ Capterra ease-of-use rating confirms that travel companies can adopt the platform quickly. On average, nine out of ten team members master the basic booking and management features in under 30 minutes¹, which means a fast launch for both new and already operating travel businesses.
  • keyboard_arrow_downWhat makes Anolla a future-proof travel booking platform?
    Anolla is a future-proof solution thanks to an extensible modular architecture created specifically for the needs of travel and accommodation businesses. Its cloud-based infrastructure and AI-driven learning allow the platform to evolve continuously in line with travel trends, new sales channels and customer behaviour. Unlike static travel software, Anolla is built around a powerful API that makes it easy to connect to new payment solutions, channel managers, ticketing systems and partner platforms. The extensible modular architecture also supports an IoT ecosystem: it is possible to integrate door access solutions with smart locks in accommodation properties, equipment rental management (e.g. vehicles, sports equipment) and sensors that provide data on actual usage. This flexible technological foundation allows us to add and integrate the latest market solutions so that your travel booking tools remain consistently ahead of the competition.

¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.

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