Food booking system

• keyboard_arrow_downHow is Anolla different from regular food pre-ordering and table reservation software?
  Standard restaurant booking calendars only manage times and tables. Anolla is a comprehensive all-in-one food booking software that combines online table reservations, pre-order management, delivery and takeaway flows, and customer communication in a single platform. The system supports reservations and pre-orders for restaurants, cafés, catering companies, and food markets. Unlike static booking calendars, Anolla uses AI to optimize table usage, kitchen workload, and order distribution. Anolla supports dynamic pricing based on demand, menu, and time of day. The platform lets you manage hourly table and event reservations alongside multi-day catering packages and festival menus in parallel.
• keyboard_arrow_downDoes Anolla support hourly table bookings and multi-day food events at the same time?
  Yes, this is one of Anolla’s most important advantages in the food booking software market. Unlike many restaurant reservation solutions, Anolla does not force you to choose only between table bookings or only catering packages. The platform simultaneously supports hourly table reservations, blocking of event times and day-based menu packages. You can also manage variable-duration food events, tasting menus and private group dinners. All bookings – tables, events, catering and pre-ordered food boxes – are consolidated into a central kitchen and dining room calendar. Anolla is an ideal fit for hybrid food service businesses such as restaurants that combine table service, group bookings, catering, food classes and product or menu tastings.
• keyboard_arrow_downHow does the Anolla AI Assistant reduce restaurant administrative workload and order errors?
  Anolla’s automated AI customer assistant serves restaurant, café and catering clients 24/7 for both table reservations and food pre-orders. The assistant automatically processes up to 79.3%¹ of recurring inquiries – such as table availability, menu information, noting special diets and changing bookings. The AI also resolves up to 52.4%¹ of first-line technical support questions, for example clarifying online pre-orders or payment confirmations, without burdening your host or waiting staff. Automated booking confirmations, reminders, follow-up messages and cancellation handling reduce administrative time for the restaurant manager and floor team by up to 39.3%¹. The result: fewer double bookings, less confusion in the kitchen and minimal human error when assigning tables, times or menu choices.
• keyboard_arrow_downHow does Anolla’s dynamic pricing help food service businesses offer smart pricing?
  Anolla’s dynamic pricing module automates the pricing strategy of restaurants, cafés and catering businesses at the level of tables, menus and events. You can create rules that change the prices of dishes, drinks packages, tasting menus or booking fees based on day of week, time of day, season, event size or customer group. All price changes are applied automatically in the online booking view and pre-order forms according to the configured business rules. The system helps fill low-demand time slots with more affordable menus or campaigns and allows you to maximise revenue per cover during peak hours, holidays and popular events. The goal is to increase dining room occupancy, improve kitchen efficiency and raise the profitability of every booked table or catering package.
• keyboard_arrow_downIs Anolla suitable both for a small café and for a multi-location restaurant chain?
  Yes, Anolla’s food service booking software is designed to scale from a single restaurant to an international hospitality chain. A small café, street food stand or family restaurant can launch online table reservations and pre-orders with a powerful free plan. Multi-location restaurant groups, hotel F&B departments and catering networks benefit from centralized management where all menus, table layouts, event packages and pre-orders are kept in one place. The platform allows you to add unlimited dining venues, kitchen units, delivery teams and users. Flexible role- and location-based access control (RBAC) ensures that the head chef, floor manager, reservation coordinator and marketing specialist each see exactly the food service data they need for their work.
• keyboard_arrow_downWhich tools and payment solutions does Anolla integrate with in the food sector?
  Anolla is built with an API-first architecture to fit into the modern technology ecosystem of restaurants and catering businesses. For payment processing there is a direct integration with Stripe, enabling advance payments for table reservations, event deposits and pre-ordered menus. The software supports analytics integrations such as Google Analytics, Google Tag Manager and Meta Pixel to measure the performance of online booking campaigns, menu pages and food promotions. Where needed, raw data can be exported to BI/ML tools to analyse table turnover, most popular dishes, peak booking hours and customer repeat purchase patterns. Anolla also provides a powerful API for integrations with POS systems, kitchen display systems (KDS), delivery platforms and inventory management software.
• keyboard_arrow_downWhat does the free package include and what do the paid modules add for food brands?
  Anolla’s free plan includes all the basic tools needed for a restaurant, café or food shop to launch smooth online table booking and simple pre-ordering. This solution is ideal for a solo chef, small café or new street food concept that wants to reduce phone calls and manual work from social media messages. Paid features add unlimited automation, advanced integrations with POS systems and supplier platforms, loyalty and points modules, smart coupons, gift vouchers and segment-based campaigns for regular customers. This helps you grow repeat bookings, increase average order value and build a stronger food brand.
• keyboard_arrow_downHow does Anolla’s usage-based pricing reduce risks in the food service business?
  Anolla’s usage-based pricing model is specifically designed to improve business security for restaurants, cafés, catering companies, and seasonal food outlets. Food service providers do not have to pay high fixed monthly fees during periods when booking and pre-order volumes are lower – for example in low season or during the midday lull on weekdays. Costs always scale in proportion to actual online reservations, pre-orders, and table occupancy. This model is ideal for seasonal beach cafés, food festival caterers, pop-up restaurants, and catering services with variable demand, helping to keep the cost base flexible and reduce fixed expenses.
• keyboard_arrow_downHow quickly can a restaurant get online booking and pre-ordering running with Anolla?
  Getting started with Anolla usually takes just a few minutes – you enter your venue’s basic details, configure your table layout, menu and bookable times, and you can immediately start accepting online reservations and pre-orders. The entire setup process is guided by a 24/7 context-aware AI assistant that explains each step from a hospitality perspective. The platform’s ease of use is rated 5/5¹ on Capterra, and nine out of ten hospitality team members master the core functions of the booking calendar, menu management and customer communication in under 30 minutes¹.
• keyboard_arrow_downWhat makes Anolla’s food booking software a future-proof solution?
  Anolla is designed as a future-proof food booking software thanks to its extensible modular architecture that evolves in step with your restaurant and food trends. The platform continually develops through its cloud-based infrastructure and AI-driven learning, optimising table occupancy, kitchen workload and pre-order patterns. Unlike static restaurant systems, Anolla is built around a powerful API that allows integration of new payment solutions, delivery partners and marketing channels. The modular architecture also supports an IoT ecosystem – for example, smart access control for private dining rooms, equipment rental management for catering events, and integrations with fridge and temperature sensors. This enables food service businesses to continually adopt the latest technologies, keeping their online booking, pre-ordering and customer experience at the forefront of the market.

¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.