Dining reservation system

• keyboard_arrow_downHow is Anolla different from typical restaurant reservation software?
  Standard table-reservation calendars only let you write down booking times, whereas Anolla is a comprehensive all-in-one revenue-optimising restaurant booking and guest management platform for restaurants, cafés and bars. The platform connects table planning, guest database (CRM), campaign automation and front-of-house workflows. Unlike static restaurant calendars, Anolla uses AI to forecast demand, recommend optimal seating to servers and reduce cancellations. Anolla supports dynamic pricing for different menus, promotions and peak hours, helping to maximise table turnover. The system enables management of hourly table bookings, full-evening dinners and multi-day special events and group reservations in parallel within a single restaurant calendar.
• keyboard_arrow_downDoes Anolla support hourly and multi-day dining reservations at the same time?
  Yes, this is one of Anolla’s main advantages for restaurants, cafés, event halls and catering providers. Unlike many table reservation systems, Anolla does not force you to rely on just one booking logic. The platform supports hourly table reservations, full-evening dinners, open-ended sittings, and multi-day events, banquets and group reservations simultaneously. You can flexibly manage menus, sittings and hall reservations with different durations. All bookings – weekday lunches, special menus, terrace tables and private room events – are consolidated into a single central restaurant calendar view. Anolla is particularly well suited to hybrid dining concepts that combine classic à la carte service, banqueting, catering and venue hire.
• keyboard_arrow_downHow does the Anolla AI assistant reduce reservation management workload and human errors?
  Anolla’s automated restaurant customer support AI assistant operates 24/7 and responds to guests’ reservation requests even outside kitchen and floor opening hours. The assistant automatically resolves up to 79.3%¹ of typical restaurant booking questions, such as table availability, menu information, opening hours, seating preferences or allergy details. Anolla AI also helps resolve up to 52.4%¹ of first-level technical issues related to reservation confirmations, changes and cancellations – all without administrator or service manager involvement. Automated SMS and email notifications, reminders and waitlist communication reduce the volume of manual phone calls and correspondence and cut admin time by up to 39.3%¹. The result is smoother table occupancy, fewer double bookings and a minimal risk of human errors in the dining room.
• keyboard_arrow_downHow does Anolla’s dynamic pricing module help dining venues optimize their prices?
  The Anolla dynamic pricing module automates your restaurant’s pricing strategy across tables, menus and special events. The restaurateur can configure rules that adjust prices by time of day, day of week, season, table location (terrace, window seat, private room), guest segment or pre-booked menu type. All price changes are applied automatically according to business rules, reducing the need for manual changes in the POS or reservation system. Anolla helps fill slower shifts with attractive offers, such as early dinner or weekday lunch, and supports higher-margin special menus and service fees during peak hours. In this way, dynamic pricing increases table occupancy and average spend per guest, boosting total revenue and profitability for the restaurant.
• keyboard_arrow_downIs Anolla suitable both for a small café and for a restaurant chain with multiple dining rooms?
  Yes, Anolla is designed to scale for single cafés and small bistros as well as multi-location restaurant chains. A small venue can start with the powerful free plan, which covers essential table booking and guest management functions without a large upfront investment. Larger restaurant groups, event halls and hotel restaurants benefit from centralized management that brings all locations, dining rooms and terraces into one admin view. The platform allows you to add unlimited venues, dining areas and users – managers, shift leaders, servers and reservation coordinators get role-based access to exactly the views and reports they need. Flexible role- and location-based access control (RBAC) ensures that each restaurant user only sees their own floor, menus and bookings.
• keyboard_arrow_downWhich restaurant tools and channels does Anolla integrate with?
  Anolla is built on an API-first architecture and supports key integrations that are essential for a modern restaurant. For payment processing there is a direct integration with Stripe card payments, enabling you to take deposits for table reservations, groups and special events. For analytics, Anolla supports integrations with Google Analytics, Google Tag Manager and Meta Pixel to track how campaigns impact table occupancy and online bookings. Raw data can be exported to BI and machine learning tools to analyze menu popularity, peak hours and repeat visits. In addition, the platform offers a powerful API for integrations with POS systems, loyalty programs, gift card platforms, online shops, websites and marketing channels, allowing you to build a single digital ecosystem around the entire restaurant operation.
• keyboard_arrow_downWhat does the free plan include and what do the paid restaurant features add?
  Anolla’s free plan includes all the core features a dining venue needs to start using online table bookings, guest management, and a simple floor calendar. This tier is ideal for small cafés, bistros, and new restaurants that want to launch a digital booking flow quickly and with low risk. Paid packages add unlimited automation – such as automatic reminders, waitlist management, and group-booking workflows – plus advanced integrations with POS systems, payment solutions, and marketing platforms. In addition, paid modules include loyalty program solutions, enriched guest profiles, feedback collection, and advanced reporting that help restaurateurs increase repeat visits and raise average spend per guest.
• keyboard_arrow_downHow does Anolla’s usage-based pricing help a dining venue reduce risks?
  Anolla’s usage-based pricing model is specifically designed to reduce the fixed costs and business risk of restaurant owners, café operators and catering companies. A venue does not need to pay high fixed monthly fees when tables are not full or the season is quiet. Platform costs scale in proportion to actual booking volume, online table requests and the add-on modules you use. This model is particularly suitable for seasonal beach cafés, summer terraces, event venues and catering services with fluctuating demand. You pay for the software according to the number of guests you actually serve, keeping costs flexible and transparent.
• keyboard_arrow_downHow quickly can a dining venue start working with Anolla?
  Getting started with Anolla usually takes just a few minutes—after signing up you are guided step by step by a 24/7 context-aware AI assistant that helps you configure the floor plan, table types, booking rules, and menu-related options. The platform’s ease of use is rated 5/5 on Capterra¹, which means that floor managers, reservation coordinators, and servers can all become comfortable with the system quickly. In practice, nine out of ten restaurant team members learn the core features—table management, adding reservations, and editing guest information—in under 30 minutes¹, without extensive training.
• keyboard_arrow_downWhat makes Anolla a future-proof booking platform for dining venues?
  Anolla is a future-proof table booking and guest management platform thanks to its scalable modular architecture that grows with your restaurant. Cloud-based technology and AI-driven learning enable Anolla to continuously improve table occupancy forecasts, booking rules and marketing recommendations. Unlike static restaurant software, Anolla is built around a robust API that makes it easy to integrate with new POS systems, payment solutions and marketing channels. The modular platform also supports a food service IoT ecosystem – for example, door access control, self-service kiosks, equipment rental, sensor-based visitor counting and smart kitchen displays. This architecture allows us to continuously add modern technologies so that your restaurant’s digital tools stay one step ahead of market trends.

¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.