Catering booking system

• keyboard_arrow_downHow is Anolla's catering booking software different from standard reservation solutions?
  Typical online booking calendars only handle event scheduling and do not fully support managing catering orders, menus and logistics. Anolla is an all-in-one revenue-optimising catering booking and workflow platform built specifically for catering companies, event organisers and catering service providers. The platform unifies menu selection booking, event management, customer management (CRM), creation of quotes and contracts, and automated notifications in one system. Unlike static calendars, Anolla uses AI to prevent double bookings, optimise kitchen production volumes and event schedules. Anolla supports dynamic pricing based on guest count, event type and date. In addition, you can manage hourly events (e.g. meeting catering) and multi-day large events (e.g. festivals, conferences, weddings) in parallel under a single catering account, where all bookings are consolidated into one clear event calendar.
• keyboard_arrow_downDoes Anolla catering software support hourly and multi-day catering bookings at the same time?
  Yes, this is one of the main competitive advantages of Anolla’s catering booking system. Unlike many general-purpose booking platforms, Anolla does not force a catering company to use only one booking logic. The platform supports hourly catering services, such as office lunches and meeting coffee breaks, as well as daily or multi-day catering projects like weddings, conferences and festivals. The system also lets you set up events with variable duration, where the schedule depends on the number of menus, service style and preparation time. All events and catering orders run in parallel under a single catering brand account and are consolidated into a central events calendar page, which gives a clear overview of kitchen workload, service staff schedules and rental equipment.
• keyboard_arrow_downHow does the Anolla AI assistant reduce the administrative workload and human errors in catering?
  Anolla’s automated AI assistant provides catering customers with smart customer support 24/7, answering recurring price enquiries, menu-related questions and event scheduling clarifications. The AI assistant automatically resolves up to 79.3%¹ of standard booking and menu enquiries, without the sales team or project managers having to respond to each question individually. The assistant can also handle up to 52.4%¹ of first-line technical questions related to online bookings, deposits and invoices. Automated communication reduces the administration time of catering sales and project managers by up to 39.3%¹, helping to avoid human errors such as incorrect dates, mixed-up menus or incomplete guest counts. This allows catering companies to focus on preparing high-quality food and delivering flawless event service while the AI keeps the booking flow organized.
• keyboard_arrow_downHow does Anolla's dynamic pricing help optimize prices for catering orders?
  Anolla’s dynamic pricing module automates catering pricing strategy according to event type, number of guests, season and weekday. The catering company can configure rules that change prices for menus, rental equipment, service and transport, for example during peak season, weekends or for late-night events. All price adjustments take place automatically according to predefined business rules, reducing the time and error risk of manual quotation work. The system helps fill low-demand dates with more affordable packages and raise prices during high-demand periods such as summer weddings or Christmas parties. This increases catering booking occupancy and the profitability of each event, ensuring that kitchen time, service staff and rental equipment are priced in a commercially sensible way.
• keyboard_arrow_downIs Anolla suitable both for a small catering business and for a multi-location food service group?
  Yes, Anolla catering booking software is designed to scale from an individual head chef to a catering group with multiple kitchens and event venues. Smaller catering businesses can start with a powerful free plan that covers core booking, menu management and client inquiry workflows. Larger catering companies get a centralised solution to manage multiple kitchens, service teams, stock resources and event locations from one system. The platform lets you add unlimited catering locations, kitchen units and users, distinguishing for example sales teams, kitchen planners, event project managers and finance staff. Flexible role- and location-based access control (RBAC) ensures that each user only sees the events, price lists and reports they need.
• keyboard_arrow_downWhich tools and payment solutions does Anolla’s catering booking software integrate with?
  The Anolla catering platform is built with an API-first architecture, which makes it easy to connect booking flows with other catering and event management systems. For processing online prepayments and final payments, there is a built-in integration with Stripe that supports deposits, full payments and refunds for catering orders. Anolla supports analytics integrations such as Google Analytics, Google Tag Manager and Meta Pixel for marketing and sales reporting, helping to measure the impact of campaigns on catering bookings. The platform’s open API makes it possible to export booking and revenue data to BI/ML tools to analyze menu profitability, seasonality and customer purchasing behavior. In addition, Anolla can be connected with other event management, accounting and inventory management systems, creating a unified digital ecosystem for running the entire catering business.
• keyboard_arrow_downWhat does the free package include and what do the paid features add for a catering company?
  Anolla’s free plan gives catering businesses all the essential tools to start online bookings, publish menus and manage an event calendar without any upfront investment. The free solution is ideal for new catering providers, solo chefs and smaller catering teams who want to automate initial quotes and bookings. Paid features add unlimited automation such as advanced confirmation and reminder workflows, detailed kitchen production planning, stock and equipment tracking, additional payment solutions and deep integrations with accounting and marketing platforms. Paid plans also include customer loyalty modules, for example recurring customer discount rules, repeat booking management and personalised offers based on event type.
• keyboard_arrow_downHow does Anolla’s usage-based pricing mitigate the risks of a catering business?
  Anolla’s usage-based pricing model is designed so that a catering business pays for the software according to its actual booking volume rather than a high fixed monthly fee. This means that during quieter periods, such as January or mid-summer, platform costs do not strain the catering company’s cash flow. Costs scale automatically with the number of bookings, allowing seasonal caterers, festival food providers and project-based event organizers to keep fixed costs under control. This way they can ramp up platform usage during peak seasons, such as Christmas parties or wedding season, without having to pay excessive license fees in low-demand periods.
• keyboard_arrow_downHow quickly can I get my catering brand up and running with Anolla?
  Getting started with Anolla catering booking software usually takes only a few minutes, and the entire setup process is guided by a 24/7 context-aware AI assistant. The assistant helps you step by step to configure catering services, menu packages, pricing, event durations and deposit conditions so the company can immediately start accepting online bookings. The platform’s ease of use is rated 5/5¹ on Capterra, and nine out of ten team members learn Anolla’s core functions – such as creating a booking, sending a quote and confirming an event – in less than 30 minutes¹. This makes it easy to bring the entire sales team, kitchen planning and project managers onto a single digital workspace.
• keyboard_arrow_downWhat makes Anolla's catering booking platform a future-proof solution?
  Anolla is a future-proof catering booking platform thanks to its scalable modular architecture that grows with the needs of your food service business. The cloud-based solution and AI-driven learning enable continuous improvement of booking logic, menu recommendations, and resource planning for the kitchen and service teams. Unlike rigid traditional booking software, Anolla is built around a powerful API that allows you to add new payment solutions, accounting modules, and event management integrations. The extensible platform also supports an IoT ecosystem, such as hardware integrations for kitchen and storage areas, door access control, inventory-monitoring sensors, and rental equipment management. This architecture ensures that a catering company’s digital tools remain up to date and ready to adopt new technologies as they emerge, keeping the food service business a step ahead of competitors.

¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.