Auto repair shop scheduling software

• keyboard_arrow_downHow does Anolla differ from typical auto repair booking software?
  Typical auto repair calendars only record appointment times and do not manage customer flow or workshop capacity. Anolla is a comprehensive maintenance and repair booking and workflow platform for garages, dealerships, and tire centers. The platform unifies booking, workshop CRM, job cards, and automated maintenance proposals. Unlike static calendars, Anolla uses AI to optimize workshop schedules, vehicle throughput, and mechanic workloads. Anolla supports dynamic pricing for maintenance, diagnostics, and tire and body work. The system allows you to manage hourly repair jobs, long service packages, and multi-day repairs (such as bodywork or engine overhauls) in parallel within a single smart workshop management environment.
• keyboard_arrow_downDoes Anolla support hourly and multi-day auto repair bookings at the same time?
  Yes, this is one of Anolla’s main advantages for auto repair shops and dealerships. Unlike many conventional booking systems, Anolla does not force the workshop manager to choose only short or only long repair jobs. The platform supports hourly maintenance tasks (oil changes, diagnostics, tire services) alongside daily or multi-day repairs (more complex repairs, bodywork, painting). You can also manage work processes with variable duration, where the exact repair time becomes clear only after diagnostics. All bookings and work orders are consolidated into a central auto repair calendar. Anolla is ideal for hybrid business models such as repair shops that handle maintenance, parts and accessory installation, tire and wheel services, and fleet maintenance within the same system.
• keyboard_arrow_downHow does the Anolla AI assistant reduce administrative workload and human errors in auto repair shops?
  Anolla’s automated AI customer support assistant handles car repair and maintenance booking inquiries 24/7. The assistant automatically answers and resolves up to 79.3%¹ of standard workshop questions – such as quote requests, repair bookings, vehicle drop-off times and maintenance interval explanations. It also handles up to 52.4%¹ of first-level technical support, for example account usage and online booking issues, without involvement from the workshop administrator or service technicians. Automated customer communication and reminders (repair times, service intervals, seasonal tire notifications) reduce admin time by up to 39.3%¹. The result: less load on service advisors, fewer double bookings and human errors, and smoother customer communication throughout the entire repair process.
• keyboard_arrow_downHow does Anolla’s dynamic pricing module help auto repair shops offer customers optimized repair prices?
  Anolla’s dynamic pricing automates pricing strategies for auto repair shops across maintenance and repair work. Shop owners can create rules that adjust prices for service packages, diagnostics, tire work, and labor hours based on time of day, day of week, season, or customer group (such as fleet operators, loyal customers, new customers). All price changes are applied automatically according to the defined business rules and are immediately reflected in the online booking view. The system helps fill low-demand periods with discounted maintenance and repair packages, raising workshop utilization. During peak hours, dynamic pricing can increase the hourly rate or promote higher-margin services to maximize profitability. The strategy aims to improve time utilization, increase lift and bay occupancy, and grow overall profit for the auto repair business.
• keyboard_arrow_downIs Anolla suitable both for an independent auto mechanic and for a multi-location repair chain?
  Yes, Anolla is designed to scale from a small one-mechanic garage to multi-location auto repair and maintenance chains. A solo mechanic or small workshop can start with a powerful free plan that covers essential booking and customer management needs. Multi-location dealerships and repair chains benefit from centralized management – all shop schedules, mechanics’ working hours and repair workloads are handled in a single system. The platform allows you to add unlimited workshops, shop staff, mechanics and service advisors. Flexible role- and location-based access control (RBAC) enables, for example, each mechanic to see only their own work orders and booking schedule, the shop manager to oversee bay occupancy, and the chain manager to view consolidated statistics and revenue for the entire network.
• keyboard_arrow_downWhat tools and systems does the Anolla auto repair booking software integrate with?
  Anolla is built on an API-first architecture and supports the key integrations that are important for the auto repair sector. For processing online payments and deposits, there is a direct integration with Stripe that allows you to take guarantees when booking diagnostics, tire services or major repairs. For analytics and marketing, the software supports connections with Google Analytics, Google Tag Manager and Meta Pixel to measure the booking journey, campaign profitability and workshop time utilization. The open API allows export of booking data, repair revenue and customer data to BI/ML tools to analyze repair trends and service interval usage. Anolla can also be integrated with other systems such as billing and accounting software, inventory and parts management systems or fleet management solutions to create a smooth, end-to-end auto repair management environment.
• keyboard_arrow_downWhat does the free plan include and what do the paid features add for auto repair shops?
  The free plan includes all the essential tools needed to smoothly launch online booking and workflow management for an auto repair shop or tyre centre. It is ideal for an independent mechanic, small workshop or new auto repair business that wants to start selling maintenance and repair slots online quickly and cost-effectively. Paid features add unlimited automation – for example automatic maintenance reminders, repeat-customer campaigns, seasonal tyre and service campaigns – advanced integrations with accounting, payment and inventory systems, and customer loyalty modules. These make it possible to offer regular customers bonus points, discounts and personalised service packages, increasing repeat repair work and the overall turnover of the workshop.
• keyboard_arrow_downHow does Anolla’s usage-based pricing help an auto repair business reduce risks?
  Anolla’s usage-based pricing model is specifically designed to reduce the business risk of auto repair shops and dealerships. Workshops do not have to pay high fixed monthly fees during periods when repair volume is lower – for example in low season or times of economic uncertainty. Booking software costs increase and decrease in proportion to actual usage, meaning real bookings and repairs managed through the system. This model is particularly suitable for seasonal businesses such as tyre shops, providers of seasonal inspections and companies whose repair volume fluctuates with weather conditions or market situation. This way an auto repair shop can keep overheads under control and pay for Anolla only according to its real workload.
• keyboard_arrow_downHow quickly can an auto repair shop start working with Anolla?
  Getting started with Anolla usually takes just a few minutes, and the entire setup process is guided by a 24/7 context-aware AI assistant tailored to auto repair and maintenance services. The assistant helps you enter repair packages, maintenance jobs, tire services, mechanics’ working hours and bay availability so that online booking can start right away. The platform’s ease of use is rated 5/5 on Capterra¹, and experience shows that nine out of ten workshop team members master the system’s basic functions – adding repair appointments, creating job cards and modifying bookings – in less than 30 minutes¹. This enables the entire repair team to quickly adapt to the new booking software without lengthy training.
• keyboard_arrow_downWhat makes Anolla’s auto repair booking software a future-proof solution?
  Anolla is future-proof thanks to its extensible modular architecture tailored to the specifics of auto repair, maintenance, and tire services. The platform continuously evolves through its cloud architecture, real-time data analytics, and AI-driven learning that take into account workshop workload, customer booking habits, and seasonal peaks. Unlike static booking software, Anolla is built around a powerful API that lets you add new modules and integrations as needed. The extensible modular platform also supports an IoT ecosystem—for example, smart access control for contactless vehicle drop-off, equipment rental and diagnostic tool integrations, and sensors that track workshop equipment usage. This architecture enables continuous integration of the latest technologies so that auto repair shops can offer a modern service experience and keep their operations, booking system, and revenue management at the forefront of the market.

¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.