Car wash booking system

• keyboard_arrow_downHow does Anolla car wash booking software differ from typical online booking systems?
  Standard booking calendars only let you record appointments but do not manage car wash operations or revenue. Anolla is a comprehensive all-in-one car wash management and booking platform designed specifically for car washes, polishing centers, and detailing services. The solution combines online car wash booking, customer management (CRM), loyalty program management, queue planning, lane or bay utilization optimization, and smart automation. Unlike a static calendar, Anolla uses AI to distribute wash bays, hand-wash teams, and add-on services (interior deep cleaning, waxing, ceramic coating) efficiently across time slots. Dynamic car wash pricing takes seasonality, workload, and package specifics into account. On the same platform you can manage quick hourly washes as well as multi-hour or multi-day detailing projects, storage, and ceramic protection jobs—all consolidated into a single car wash management dashboard.
• keyboard_arrow_downDoes Anolla support express washes, full-service washes and longer detailing bookings at the same time?
  Yes, this is one of the key strengths of Anolla’s car wash booking software. Unlike many systems that focus solely on tight time slots, Anolla does not force you to choose a single booking model. Under the same car wash account, you can simultaneously manage short express wash time slots, longer interior cleaning and polishing services, and multi-day detailing projects or fleet care packages. The booking engine automatically takes into account service duration, the required wash bay, wash tunnel, pressure-wash spot, hand-wash team or chemical cleaning station. All car wash bookings, including follow-up washes, extra work and rescheduling, are consolidated into one central calendar that gives the car wash manager a real-time view of bay utilization and job queues. Thanks to this, Anolla is particularly well suited to hybrid car wash business models that offer mobile car washing, bay rental as well as deep cleaning and polishing.
• keyboard_arrow_downHow does the Anolla AI assistant reduce the administrative workload and booking errors at a car wash?
  Anolla’s automated AI assistant is designed specifically to handle car wash online bookings, questions and recurring enquiries. The virtual customer support operates 24/7 and automatically resolves up to 79.3%¹ of typical car wash customer questions – for example available time slots for a specific wash package, price explanations, details of ceramic coating and waxing, and changing or cancelling a booking. The assistant can also resolve up to 52.4%¹ of first-line technical questions, such as missing booking confirmations, resending payment links or correcting an incorrect license plate – without the car wash administrator having to intervene. Automated communication reduces phone calls and manual email correspondence for the car wash, which in turn cuts administration time by up to 39.3%¹. The result is a lower administrative burden, fewer double bookings and mistakes in assigning bays or attendants, and a smoother customer experience when booking a car wash online.
• keyboard_arrow_downHow does Anolla's dynamic pricing module help a car wash optimize its prices?
  Anolla’s dynamic pricing module automates pricing for car wash packages, add-on services and seasonal promotions. The car wash owner can create flexible pricing rules based on time of day, weekday, season, weather, service type (express wash, full wash, interior cleaning, engine wash, polishing, ceramic coating) and customer group (regulars, fleets, taxi companies, dealerships). The system automatically adjusts prices – for example, selling low-demand morning or rainy-time slots at a lower booking price and maximising revenue during peak hours when wash lanes and bays are filling up quickly. Dynamic pricing helps keep car wash slots better occupied, reduces idle time on the wash line and increases overall profitability without having to change prices manually every day.
• keyboard_arrow_downIs Anolla suitable both for a single car wash and for a multi-location car wash chain?
  Anolla car wash booking software is designed to scale from a small single-bay hand wash to a large multi-location car wash chain. An individual car wash can start with a powerful free plan and offer customers convenient online booking, SMS or email reminders and a clear wash schedule. Multi-location wash chains and franchise networks benefit from centralised management: all car wash sites, wash bays, tunnel lanes, staff schedules and packages can be managed from a single admin interface. The platform allows you to add unlimited wash locations, user accounts and role-based permissions – for example manager, shift supervisor, cashier, bay operator or partner service provider. Location- and role-based access (RBAC) ensures that each user sees exactly the bookings and reports they need for their job.
• keyboard_arrow_downWhich tools and systems does Anolla’s car wash booking software integrate with?
  Anolla is built on an API-first architecture, making it easy to connect the car wash booking software with other business-critical systems. For payment processing there is a direct integration with Stripe, allowing customers to pay for exterior washes, interior detailing, polishing or ceramic coating already at the time of booking. The marketing and analytics side is covered by integrations with Google Analytics, Google Tag Manager and Meta Pixel, to track the performance of advertising campaigns, measure which car wash packages convert best, and optimize the customer journey. Raw data can be exported to BI and machine learning tools to analyze bay utilization, peak demand and customer behavior. In addition, Anolla offers a powerful REST API that lets you integrate the car wash software with accounting, inventory, loyalty or forecourt systems, and create custom connections with existing wash management systems if needed.
• keyboard_arrow_downWhat does the free package include and what do the paid modules add for car washes?
  Anolla’s free plan includes all the essential tools needed to launch online booking for a car wash: a booking calendar, bay and timeslot management, simple setup of wash packages, basic stats and automatic email confirmations. It’s an ideal solution for independent car-wash operators, small hand-wash businesses or new car-wash ventures that want to start accepting bookings online quickly. Paid modules add unlimited automation (such as automatic reminders, follow-up requests, upsell suggestions), advanced integrations with payment and analytics systems, and loyalty modules – for example points programs, loyalty cards, repeat-customer discounts and contract packages for corporate clients. This lets every car wash choose functionality exactly in line with its growth phase and strategy.
• keyboard_arrow_downHow does Anolla’s usage-based pricing help reduce the business risk of a car wash?
  Anolla’s usage-based pricing model is designed specifically to support car washes and seasonal wash businesses with fluctuating booking volumes. Car washes do not have to pay a high fixed monthly fee during periods when demand is lower – for example in winter months or during bad weather. Software costs grow and shrink in proportion to the actual number of bookings and platform usage. This keeps the digital booking solution for car washes aligned with cash flow and encourages investment in web marketing and new wash packages. The model is particularly suitable for seasonal self-service washes, mobile car wash teams and sites where demand depends on weather or campaigns.
• keyboard_arrow_downHow quickly can a car wash start using Anolla booking software?
  Implementing Anolla car wash booking software usually takes only a few minutes. The setup process is guided by a 24/7 context-aware AI assistant that helps you add wash bays, define service durations, configure wash packages and activate the online booking link on your website or social media. The platform’s ease of use is rated 5/5¹ on Capterra, and experience shows that nine out of ten employees learn the system’s core features – using the booking calendar, rescheduling washes and viewing customer profiles – in under 30 minutes¹. This allows the car wash to move quickly from manual phone and paper bookings to a professional digital solution without a long training process.
• keyboard_arrow_downWhat makes Anolla's car wash platform a future-proof solution?
  Anolla is a future-proof car wash management and booking platform thanks to its scalable modular architecture that grows with your car wash business. The cloud-based solution and AI-driven learning enable the booking engine over time to better predict peak demand, recommend optimal wash bays and staff allocation, and support dynamic pricing. Unlike rigid car wash software, Anolla is built around a powerful API that also supports IoT ecosystem integrations – for example barrier gates with license plate recognition, automated door opening systems, payment and time-tracking devices for self-service bays, sensors for monitoring water usage and chemicals, and loyalty card readers. This allows the platform to be continuously enhanced with new technologies and devices, keeping your car wash’s digital tools at the forefront of the market and preparing your business for contactless payments, self-service solutions, and future innovations.

¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.