All-in-one software
Design exactly the vaccination center workflow your healthcare institution needs – a modular immunization management platform with detailed vaccination calendars, patient flows, consents and e-health integrations, ready to expand along with your service volume.
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Add-on modules
Boost your vaccination booking environment in real time – activate 20+ ready-made modules with a single click (e.g. queue number system, mass vaccination campaign management, digital consent forms, SMS reminders) and reduce the administrative workload of nurses and front desk staff by up to 41.2%¹ (Capterra Features & Functionality 5/5). -
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Scalable data management
Add unlimited vaccination sites, rooms, healthcare workers, vaccine types, and patients, and manage all immunization-related data from a single central platform up to 33.1%¹ more efficiently. -
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IoT Ecosystem
A smart automation engine that connects digital vaccination processes with the physical environment (e.g. access control systems, call systems, waiting area screens, cold chain monitoring devices, HVAC) – enabling 24/7 self-service check-in, smooth patient flow and 10–30% energy savings on vaccine storage.
24/7 Sales Agent
Turn your vaccination service into a 24/7 online booking environment that matches vaccine availability, vaccinators’ schedules and patient preferences in real time – for booking seasonal flu shots, childhood immunisation programmes, COVID and travel vaccines.
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Service marketplace
Bring your vaccination services into view on a healthcare services marketplace – let residents, employers and travel agencies find your clinic’s vaccination packages without extra marketing, increasing bookings and visibility by up to 16.9%¹, particularly for centers that are new to digital channels. -
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Quotes and orders
Accept large-scale vaccination orders and respond flexibly to price inquiries – for school immunization campaigns, employer health programs, travel vaccine packages, and mass vaccination events – so you capture every profitable project and expand your network of patients and contract partners. -
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Interactive Business Profile
Centralize all information about your vaccination center in a dynamic service profile: vaccines, prices, locations, times, instructions, and consent forms. The interactive profile is a complete booking environment where patients can choose a vaccine, book an appointment, update their data, pay, and submit special requests around the clock.
24/7 Contextual AI support
Use a healthcare-tailored, well-trained, deeply integrated AI assistant that answers up to 79.3%¹ of recurring patient questions 24/7 in 25 languages about vaccination (e.g. contraindications, preparation, aftercare), supports the reception desk, reduces phone load and provides each patient with personalized recommendations.
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Contextual AI Assistant
The context-aware AI assistant supports your vaccination clinic, health centre or pharmacy vaccination service by resolving in real time up to 79.3%¹ of recurring booking and follow-up queries related to vaccinations and up to 52.4%¹ of first-line digital support cases. The assistant continuously analyses the patient’s booking information, vaccination history and the clinic calendar and offers personalised solutions from rescheduling appointments through to preparing for the vaccination visit. -
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Automated customer communication
Automated patient communication sends event-based notifications with personalized vaccination recommendations and instructions to the right person at the right time (in 25 languages) – from booking confirmations and reminders to booster due dates and side-effect monitoring questionnaires. Reduce the phone and email workload of reception and nursing staff by up to 39.3%¹ and keep all vaccination-related communication documented within the vaccination booking software environment. -
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24/7 Customer Support
Your vaccination patients have 24/7 access to AI chat support in 25+ languages – the solution follows your clinic’s vaccination protocols, directs them to the appropriate vaccine (e.g. flu, COVID, tick-borne encephalitis or travel vaccines), guides them through booking and any issues, and ensures a smooth digital patient experience. This reduces the need for manual intervention by clinic staff by up to 59.3%¹ and keeps appointment lines focused on clinical work.
Trusted Platform
Reliable all-in-one vaccination booking platform – the preferred choice of hundreds of healthcare providers, vaccination clinics, and pharmacy vaccination services. Replace fragmented registration tools, separate reminder systems, and paper calendars with a complete vaccination booking solution and provide patients with a modern, secure, and transparent digital experience from selecting an appointment to follow-up.
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Easy to Use
Ease of use of the vaccination booking software is rated 5/5 – the intuitive online calendar, role-based views for doctors, nurses and reception, and 24/7 multilingual guided support have reduced staff training time by 60%. According to Capterra, 9 out of 10 team members learn the core functions of vaccination scheduling, vaccine stock booking logic and patient flow management in under 30 minutes¹. -
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Unrivaled Value Proposition
Anolla vaccination booking software is a cost-effective and reliable investment for clinics, hospital vaccination units and pharmacy chains. It has a monetary value rating of 4.7/5¹ and a functionality and reliability rating of 5/5¹ on Capterra. The platform uses usage-based pricing – you pay only for vaccination appointments actually made and the modules you use. There are no hidden costs, and the risks related to seasonal vaccination campaigns (e.g. flu season, peak season for travel vaccines) are spread thanks to flexible volume-based billing. -
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Real‑Time Support
Real-time support for the vaccination booking process: a 24/7 context-aware AI agent resolves up to 79.3%¹ of inquiries related to scheduling, reminders, booking changes, and cancellations without staff involvement. Deep integration with clinic information systems, vaccine logistics, and automated notification flows has raised patient support satisfaction scores to 4.7/5¹. -
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Security and Compliance
Security and regulatory compliance of medical data are at the core of vaccination booking software – modern encryption, 24/7 system monitoring, and cloud-based backups protect your vaccination records, patient contact details, and medical notes 90–95% more effectively than local servers. The platform complies with GDPR and medical data processing requirements, enabling you to develop vaccination services confidently in both the private and public sectors.
Customer Experience
An overall rating of 4.8/5¹ and 99.96%¹ uptime prove the reliability of the vaccination booking software and its suitability for high-load vaccination campaigns (e.g. mass vaccination or workplace vaccination for companies). Real clinic stories show measurable efficiency gains: shorter queues, more accurate planning of vaccine doses, fewer no-show patients and higher patient satisfaction. Join the leaders in healthcare who don’t compromise on the quality of digital vaccination services.
Customer Success 360°
Turn vaccination service support and follow-up into a strategic partnership – Customer Success 360° connects 24/7 context-aware patient support, vaccination campaign analytics, and dynamic dashboards. This helps you anticipate peak vaccination demand, optimize clinic opening hours, reduce no-shows, and increase trust in your clinic’s immunization services.
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360° Personalization
360° personalization adapts suitable vaccination times, locations and recommendations in real time for every patient, taking into account their vaccination history, risk group status and preferred communication channels. Smart suggestions (e.g. reminders of revaccination due dates), quick options in mobile and web bookings and 24/7 chat support create a one-click, trustworthy and patient-friendly vaccination booking experience. -
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Customer Management
Patient management (medical CRM) consolidates full vaccination history, risk group information and consents into a single, real-time database – create dynamic target groups (e.g. people with chronic illnesses, seasonal flu vaccine targets), add clinical notes, personalize notifications and strategically grow patient loyalty for your vaccination centre or clinic. -
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Link Manager
Create and share unique vaccination booking links and QR codes – every health centre website button, social media post, SMS or print ad becomes a direct path to booking a specific vaccine dose, target-group campaign or mobile vaccination point. -
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Online payments
Secure prepayments for vaccinations – integrated e-payments confirm vaccination appointments only after successful payment or co-payment, reducing no-show risk and lost revenue, especially for paid travel vaccines and private clinic vaccinations. -
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Automated Waitlist
The automated vaccination waitlist quickly fills open time slots and doses 24/7 – the system informs patients in real time about canceled appointments and extra dose availability, significantly increasing vaccine utilization and vaccination room occupancy. -
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Translation Management
Offer every patient a native-language vaccination booking experience in 25+ languages – vaccine descriptions, consent forms, and the booking interface are localized instantly, breaking language barriers and increasing trust and accessibility in a multilingual population.
Customer Loyalty Analytics
Patient relationship and vaccination loyalty analytics shows in real time which patient groups consistently return for follow-up doses, which vaccines are preferred and where interruptions occur in vaccination schedules – enabling targeted recalls, reminders and vaccination campaigns that maximize coverage and clinic revenue.
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Memberships
Create structured vaccination and preventive healthcare programs – automate membership status levels (e.g., corporate employee programs, family packages, risk-group monitoring programs), offering each tier better-priced vaccination bundles, periodic health checks and digital access to health services; rising patient retention increases stable recurring revenue and coverage. -
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Passes and Tickets
Prepaid vaccination packages and digital vaccine passes ensure predictable cash flow and repeat visits – automatic tracking of doses and appointments keeps vaccination programs (e.g. childhood immunisation schedules, travel packages, employee schemes) under control without extra administration. -
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Recurring Subscriptions
Recurring subscriptions create automatically renewing vaccination-based memberships and care plans – for example annual flu shots, recurring HPV or hepatitis B doses, and occupational health vaccination programs – ensuring a stable, predictable monthly cash flow and an uninterrupted protection plan for patients. -
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Email Campaigns
Send targeted email campaigns to the right patient segments – export dynamic groups (e.g. patients with incomplete vaccination schedules, those at risk of seasonal flu, travelers interested in travel vaccines) to your marketing platform with one click and increase vaccination counts with a measurably better recall and reminder strategy.
Booking Management
Manage all vaccination bookings, dose schedules, room allocation, vaccinators’ workload, notifications, and activity logs from a single mission-control screen – from group bookings for companies and schools to individual appointments at private clinics, with automatic updates based on vaccine batch availability and a real-time overview of the vaccination centre’s workflow and coverage.
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Group Bookings
Automated vaccination group bookings – set limits for vaccine doses and patients, manage live participant lists, and schedule recurring vaccination campaigns and clinic days. -
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Multi-Resource Booking
Set up unified booking for multiple vaccination resources – enable patients to reserve a vaccination room, healthcare professional and required vaccine doses in a single step, ideal for managing immunisation centres, mobile vaccination units and mass-vaccination events. -
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Hourly and Daily Services
Manage all vaccination and immunization services – from short injection appointments and longer health consultations to seasonal vaccination campaigns – in a dedicated vaccination platform that adapts to your healthcare facility’s workflows. -
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Variable-Duration Services
Create vaccination appointments with fixed or adjustable durations – patients can choose a suitable time slot for an initial consultation, booster dose or whole-family vaccination, increasing vaccination capacity and scheduling flexibility. -
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Flexible Booking Rules
Your vaccination clinic, your rules – define advance booking notice periods, cancellation and rescheduling terms, pre-registration requirements, and manage a color-coded vaccination calendar in daily, weekly, or monthly view.
Schedule Management
Consolidate vaccination schedules, vaccination teams, treatment rooms and clinic locations into one digital command center – role-based access, real-time updates and automatic booking synchronization increase scheduling accuracy and reduce the risk of vaccination errors.
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Schedules
Vaccination schedules sync the availability of nurses, doctors, vaccination rooms and vaccine batches with an online calendar – configure regular appointments, special immunisation days and separate time slots for different target groups (children, risk groups, company employees) in a few clicks, and the calendar updates automatically. -
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Time Blocking
Flexible time blocking for vaccinations – create single or recurring blocks for the vaccination room, medical staff or vaccine doses to schedule, for example, cold-chain checks, inventory, health checks or closed vaccination sessions, keeping bookable capacity always accurate. -
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Resource Management
Manage limited vaccination resources – link vaccine batches, injection rooms, vaccination booths and medical staff to specific vaccination programs and target groups, avoid double bookings and optimize dose usage and throughput. -
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Access Management
Set up role-based access for vaccination staff, reception, management, and partner clinics – define who can see patient data, vaccine inventory, schedules, and reports, and automate notifications for patients, vaccinators, and administrators to ensure a secure and compliant workflow.
Mobile-first software
Mobile-first vaccination booking platform – patient-friendly online booking, real-time cloud synchronization between healthcare providers, and instant app notifications for reminders, follow-up doses, and schedule changes ensure a convenient vaccination experience in the clinic, at school, or in a mobile vaccination unit.
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Cloud-based access
Cloud-based vaccination center management provides access to vaccination schedules and patient data from any device and location with 99.96%¹ reliability – all vaccination bookings, dose schedules and inventory levels are automatically synchronized in real time. -
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Cross-platform ecosystem
The cross-platform vaccination booking software creates a unified ecosystem for reception, nurses, doctors and patients: Mac/PC, iOS and Android let you start managing the vaccination schedule on one device and continue on another while maintaining a smooth and intuitive vaccination workflow. -
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Admin app
The mobile-friendly vaccination clinic management app (iOS and Android) provides 100% of the web version’s functionality, push notifications and real-time visibility into vaccination bookings, dose availability and room workload, allowing you to run the entire vaccination center from anywhere. -
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Client app
The vaccination booking app aimed at patients (iOS, Android, web) lets users quickly find a suitable vaccination point, choose a vaccine and time, manage repeat doses, and receive instant notifications – the convenient experience increases vaccination rates and patient satisfaction. -
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Instant app notifications
Real-time app notifications give the clinic and reception an instant overview of all patient actions: new vaccination bookings, time changes, cancellations and secure messages – both in the browser and on mobile, so the vaccination process always stays under control.
Personalized automated notifications
Set up an intelligent notification system according to vaccination campaign, location, target group and channel (email/SMS) – personalized messages about vaccine doses, booster shots and reminders reach the right patient group at the right time, preserving your clinic’s brand voice.
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Automated confirmations
The automatic confirmation module sends instant email and SMS confirmations for every vaccination booking, time change and cancellation, giving reassurance to patients, reception staff and the vaccination team while reducing manual communication. -
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Reminders
Reduce no-shows for vaccinations by up to 14.9%¹ – automated SMS and email reminders about follow-up doses, booster shots, and campaign-based vaccination days bring patients to the vaccination point at the right time, with SMS working reliably even without internet. -
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Automatic feedback collection
Automatic feedback collection asks patients for ratings (up to 5★) and comments after each vaccination visit regarding the clinic’s work, waiting times, and booking experience, giving the vaccination center a data-driven basis for continuously improving service quality and processes.
Dynamic pricing
The dynamic pricing module enables you to automate vaccination pricing based on time of day, season, target group (e.g. risk groups, corporate employees, schoolchildren), location and service package – one of the most capable solutions on the market for creating promotional prices, group vaccination discounts and contractual corporate client packages, maximizing vaccination revenue.
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Time-based special pricing
Create automatic special prices for vaccinations based on appointment duration, date, time, day of the week, vaccine type and patient membership or contract status to shift demand to quieter times, optimize vaccination room occupancy and increase vaccination center revenue. -
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Resource-based pricing
Resource-based pricing for vaccination clinics – set different vaccine prices and injection time slots according to vaccine type, immunisation-related costs and workload driven by seasonal demand, so that the value of the vaccination service is fairly reflected in each appointment booking. -
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Discounted rates
Discounted prices for vaccination campaigns with one click – apply automatic discounts for risk groups, preventive campaigns or multi-vaccine packages and clearly show patients the crossed-out previous price and the new campaign price to steer their vaccination booking decisions.
Data-driven analytics
Run your vaccination center in a data-driven way – track in real time vaccination booking volumes, popular vaccines and cancellation patterns, connect the immunization booking journey with Google Analytics, Google Tag Manager and Meta Pixel, and export raw data to BI and ML tools to optimize vaccine stock, appointment schedules and the patient journey.
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Real-time statistics
Monitor vaccination activity in real time – the dashboard shows up-to-the-second occupancy of vaccination rooms, number of injections performed, vaccine doses used, new patient registrations, and booking cancellations, enabling the clinic manager to quickly make data-driven decisions on immunisation capacity and staff workload. -
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Web analytics integrations
Connect your vaccination booking flow with web analytics – integrate the online vaccination booking module with Google Analytics, Google Tag Manager and Meta Pixel to track how patients move from the vaccination campaign landing page to a confirmed appointment and which channels drive the most immunization bookings. -
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BI & AI readiness
Turn your vaccination centre data into a strategic asset – export raw data on vaccination bookings, attendance, cancellations and vaccine dose usage at any time to Excel, Google Sheets or directly to BI and AI platforms to create in-depth analyses, forecast vaccine demand and plan the scale of immunisation campaigns and vaccination capacity.
Questions and answers: Anolla software
Frequently asked questions about Anolla vaccination booking software – clear answers for health centers, clinics and vaccination rooms that help you assess the suitability of the solution, understand the benefits of automating the vaccination booking flow and start implementing a digital immunization service with confidence.
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keyboard_arrow_downHow is Anolla different from standard vaccination booking software?Standard vaccination calendars only provide appointment booking and do not manage vaccine stocks, dosage schedules or patient flow. Anolla is a comprehensive all-in-one, revenue-optimising booking and workflow platform for vaccination centres, designed for clinics, health centres, pharmacies and mobile vaccination teams. The platform unifies vaccination schedule management, patient management (medical CRM), automatic reminders and tracking of vaccine batch usage in one system. Unlike static calendars, Anolla uses AI to optimise line utilisation, distribute workload among vaccinators and reduce waiting times. Anolla supports dynamic pricing for paid immunisations and health services, enabling different rates by vaccine group, customer type or clinic location. The platform lets you manage short vaccination appointments (e.g. flu and COVID-19 shots) and multi-stage immunisation series in parallel within a single clinic account, consolidating all bookings into central calendar views.
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keyboard_arrow_downDoes Anolla support booking both single-dose vaccinations and multi-stage vaccination series at the same time?Yes, this is one of Anolla’s key competitive advantages in the vaccination booking software market. Unlike many simple booking systems, Anolla does not force a clinic to commit to a single booking model. The platform simultaneously supports one-off vaccination appointments (e.g. seasonal flu shots) and multi-stage immunisation series that require repeat doses at fixed intervals (e.g. HPV, hepatitis B, childhood vaccination schedules). The system also allows you to manage variable-length procedures, such as initial immunisation consultations combined with vaccination. All vaccination bookings—whether dose-based or covering an entire schedule—operate in parallel under a single clinic, health centre or pharmacy chain account and are consolidated into one central vaccination calendar. This makes Anolla ideal for hybrid vaccination models that combine routine immunisations, mobile clinics, school vaccinations and paid travel vaccines.
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keyboard_arrow_downHow does the Anolla AI assistant reduce administrative workload and human errors in vaccination clinics?Anolla’s automated vaccination customer support AI assistant operates 24/7, answering patients’ repetitive questions about vaccination schedules, contraindications, booster doses and appointment booking without input from reception staff. The assistant automatically resolves up to 79.3%¹ of all standard vaccination clinic inquiries, including changing appointments, cancellations and scheduling booster shots. It can also handle up to 52.4%¹ of first-line technical support questions related to using the self-service vaccination portal. This reduces administrative phone traffic and email volume, cutting administrative time by up to 39.3%¹. The result is a noticeably lower administrative burden, fewer double bookings and minimal human error in entering vaccination schedules, patient data and dosage plans.
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keyboard_arrow_downHow does Anolla's dynamic pricing module help vaccination centers offer optimized prices?The Anolla dynamic pricing module automates a vaccination clinic’s or pharmacy’s pricing strategy for paid vaccines and additional immunizations. The clinic can define rules for changing the price of vaccine packages, travel vaccine consultations or employer-based vaccination programmes by time of day, season, booking occupancy or specific patient group. All price changes are applied automatically according to the configured medical and business rules, ensuring transparency for both patient and clinic. The system helps sell low-demand vaccination slots (e.g. midday slots) at a lower price, optimizing the utilization of vaccination rooms and reducing leftover doses. During peak hours and seasons (e.g. start of flu season or travel periods), dynamic pricing enables maximum revenue while maintaining control over vaccine availability and patient flow. The strategy aims to increase vaccination room occupancy, reduce wasted doses and improve the overall profitability of immunization services.
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keyboard_arrow_downIs Anolla suitable both for a single vaccination room and a multi-location healthcare network?Yes, Anolla’s vaccination scheduling software is designed to scale for healthcare providers of any size. A single vaccination room, family practice, or pharmacy can start with a powerful free plan to quickly digitize vaccination appointments and patient reminders. Multi-location health networks, clinic chains, and mobile vaccination teams benefit from centralized control that unifies all vaccination centers, rooms, vaccinators, and vaccine stock in a single dashboard. The platform lets you add unlimited locations and user accounts—from vaccinators and front-desk staff to clinic managers. The system provides flexible role- and location-based access control (RBAC), letting you define which vaccinator sees which room’s schedule, which locations they access, and which reports are visible to clinic leadership.
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keyboard_arrow_downWhich healthcare and analytics tools does Anolla integrate with?Anolla is built on an API-first architecture and supports key integrations that are critical for digitizing vaccination services. For payment processing, there is a direct integration with Stripe’s payment solutions, suitable for billing paid vaccines, travel consultations, and employer vaccination programs. The software supports analytics integrations—Google Analytics, Google Tag Manager, and Meta Pixel—to track the patient booking journey from campaign landing page through to confirmed vaccination appointment. The platform allows detailed raw data to be exported to BI and ML tools to analyze vaccination coverage, seasonal peaks, and location-based trends. Anolla also includes a powerful API and integrations with other healthcare systems such as EMR/EHR solutions, patient portals, occupational health platforms, and clinic accounting software, ensuring smooth data exchange across the entire vaccination ecosystem.
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keyboard_arrow_downWhat does the free package include and what do the paid features add for a vaccination clinic?The free package includes all the core tools needed to launch a digital workflow for a vaccination clinic – online booking, a basic vaccination calendar, standard patient management, email reminders and simple reporting. This package is ideal for solo practices, small family doctors and new immunization service providers who want to quickly move away from manual spreadsheets and phone bookings. Paid features add unlimited automation, including SMS reminders for follow-up doses, vaccine batch usage tracking, employer program management and advanced integrations with healthcare systems. Paid modules also unlock loyalty and preventive campaign tools – such as targeted notifications for risk groups and automated invitations and tracking for vaccination drives, helping to increase immunization coverage and strengthen patient loyalty.
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keyboard_arrow_downHow does Anolla’s usage-based pricing reduce business and seasonal risks for vaccination services?Anolla’s usage-based pricing model is designed to mitigate the business and seasonal risks of vaccination service providers. Clinics, pharmacies, and mobile vaccination teams do not have to pay high fixed monthly fees during periods when immunization volume is lower, for example outside flu season. System costs always scale in proportion to the actual number of bookings and platform usage, providing a cost-effective solution for both small and large vaccination centers. This model is ideal for seasonal vaccination campaigns, employer-based projects, and immunization services with fluctuating demand – you pay according to how many vaccination bookings and vaccination lines you actually manage through the platform.
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keyboard_arrow_downHow quickly can I start using Anolla’s vaccination booking software?Getting started with Anolla usually takes just a few minutes, and the entire setup process is guided by a 24/7 context-aware AI assistant tailored to the needs of vaccination clinics and pharmacies. Configuring the immunization schedule, vaccines and services (e.g. flu shots, COVID-19 vaccines, travel vaccine consultations) is simple and intuitive and does not require an IT background. The platform’s ease of use is rated 5/5¹ on Capterra, which means that front-desk staff and vaccinators get used to the system quickly. Experience shows that nine out of ten team members master the core functionality of the vaccination calendar in under 30 minutes¹, enabling the clinic to move rapidly from phone-based appointment booking to fully digital vaccination scheduling.
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keyboard_arrow_downWhat makes Anolla’s vaccination booking software a future-proof solution?Anolla is a future-proof vaccination booking software thanks to its extensible modular architecture that grows with the needs of a clinic, pharmacy or healthcare network. The platform evolves continuously through its cloud-based architecture and AI-driven learning, analysing vaccination volumes, booking patterns and patient behaviour to offer increasingly intelligent recommendations for workload and vaccine stock planning. Unlike static solutions, Anolla is built around a powerful API that enables integration with healthcare information systems, EMR/EHR platforms, patient portals and public health databases. The extensible modular platform also supports an IoT ecosystem – for example, integrating door access control in vaccination rooms, equipment rental and cold-chain sensors to ensure correct vaccine storage temperatures. This architecture allows us to continually add the latest health technologies and digital solutions, keeping the vaccination service provider’s digital toolkit at the forefront of the market.
¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.
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