Facility booking system

Facility booking system and scheduling software

Anolla is a cloud-based facility booking system for managing reservations, schedules and rentals in one place. Let customers book rooms, courts, halls and equipment online while your team controls availability, access and billing.

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All-in-one facility management software

Build the facility management and booking solution your school, sports center, venue or rental business needs. Configure workflows across multiple facilities, connect essential integrations and scale the modular software as your venue portfolio grows.

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    Add-on modules

    Adapt your facility booking software as your needs evolve. Enable add-ons with one click and automate repetitive administrative tasks, reducing manual work and supporting growth without complex configuration.
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    Scalable data management

    Manage unlimited facilities, locations, users, services and customers in one facility booking system. Keep reservations, availability and administrative activity organised in a single central workspace.
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    IoT Ecosystem

    Anolla connects digital booking and management workflows with physical infrastructure such as access control and automated lighting. Offer 24/7 self-service access and enable facilities to operate with less on-site supervision.

24/7 Sales Agent

Turn your sports centre, conference venue or event space into a 24/7 online sales channel – a virtual sales agent matches free time slots, courts, halls and add-on services with the right bookers in real time so room bookings, package inquiries and special arrangements move forward automatically.

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    Service marketplace

    List your services and bookable facilities in the marketplace so potential customers can find them more easily. Increase visibility with less marketing effort, especially while building the online reach of a new event venue, studio or sports facility.
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    Quotes and orders

    Accept profitable venue rental orders and respond to detailed quote requests with structured proposals – combine facility bookings, add-on services (equipment, catering, security) and contracts into a single workflow to capture every valuable event or training group.
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    Interactive Business Profile

    Consolidate all your facility rental and sports infrastructure management into an interactive business profile – a unified web environment where clients can 24/7 book courts and halls, order additional equipment, pay for rent and membership fees, and submit detailed event or training inquiries.

24/7 Contextual AI support

Get help from a fully integrated AI assistant available 24/7. Multilingual support and context-aware recommendations save time, simplify facility scheduling and create a smoother customer experience.

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    Contextual AI Assistant

    The context-aware AI assistant resolves many common support questions automatically and helps handle more technical enquiries. It uses each user’s request, account activity and relevant data to provide fast, personalised answers.
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    Automated customer communication

    Send personalised, event-based notifications to the right person at the right time. Manage multilingual messages and documented customer communication securely alongside your facility reservations.
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    24/7 Customer Support

    Give customers access to AI chat support at any time and in most major languages. The assistant answers common questions, guides users through bookings and helps resolve issues when your team is unavailable.

Trusted Platform

A trusted all-in-one facility booking software used by hundreds of sports and leisure centers, training halls, conference venues and public facilities – replace fragmented Excel sheets, email-based schedules and multiple separate apps with a unified booking platform and provide visitors with a top-tier, mobile-friendly reservation experience.

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    Easy to Use

    Anolla’s facility scheduling software is easy for administrators and customers to use without extensive training. A clear interface and 24/7 multilingual guidance help you configure your account quickly and start managing bookings with confidence.
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    Unrivaled Value Proposition

    Anolla’s pricing is based on actual usage, so you only pay for the booking volume you need. There are no hidden fees, and the facility booking system scales as your locations, availability, and reservations grow.
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    Real‑Time Support

    Real-time support provides quick answers to facility booking and management questions. A context-aware AI agent handles many routine enquiries and works with automated workflows to reduce manual administration.
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    Security and Compliance

    Anolla helps protect facility reservation, customer, and payment data. Encryption, 24/7 monitoring, cloud backups, and GDPR compliance give you confidence as you expand your services.

Customer Experience

Customer stories, user feedback, and measurable results show how Anolla streamlines facility scheduling, improves the booking experience, and helps service providers grow.

Customer Success 360°

Turn facility management and the booking experience into a strategic partnership – the Customer Success 360° solution combines 24/7 context-aware support, usage statistics, booking trend analytics, and dynamic dashboards to anticipate peak times, optimize hall and court occupancy, shape revenue-based pricing, and increase visitor satisfaction and loyalty.

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    360° Personalization

    360° personalization adjusts each visitor’s facility booking experience in real time based on their previous bookings, training habits, and preferred times – smart recommendations for suitable courts and halls, quick options for recurring bookings, and 24/7 chat support ensure a convenient one-click booking on both mobile and desktop.
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    Customer Management

    Facility visitor management (CRM) consolidates all visitor profiles, access histories and booking data into a single real-time updated database – segment members, guests and tenants into dynamic groups, add notes on contacts and contracts, and increase facility utilization through strategic, personalized communication.
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    Bookings for website and sharing

    Create separate booking links and QR codes for each hall, sports field, meeting room, spa area or other facility – Instagram bios, website buttons, event ads and printed flyers become direct links to the booking view of a specific facility, reducing idle time and speeding up occupancy.
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    Online payments

    Let customers make a secure prepayment when booking a facility. Reservations are confirmed once payment is received, helping to reduce no-shows and protect your revenue.
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    Automated Waitlist

    An automated waitlist helps fill newly available time slots, even outside business hours. Customers are notified when a suitable slot opens, improving occupancy across schools, studios, sports facilities, and other bookable spaces.
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    Translation Management

    Let customers book facilities in their preferred language. Service descriptions, the booking interface, and notifications are adapted from a single language configuration, making international sales easier and improving the customer experience. The facility booking software supports operations across different countries, currencies, and time zones.

Customer Loyalty Analytics

Visitor loyalty analytics shows in real time who your most valuable facility users are – which halls, courts, tracks, spa treatments, or rental spaces they book most often – enabling you to offer them personalized pricing, booking priority, and to optimize facility load and revenue.

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    Memberships

    Create tiered membership programmes in your facility reservation software. Membership levels are managed automatically, with tailored discounts available for services, multi-visit passes, and admission tickets.
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    Passes and Tickets

    Prepaid access passes, visit packages and reusable entry cards create stable cash flow and repeat visits – automatic usage tracking for passes in training halls, swimming pools, spas, parking facilities and event venues reduces manual administration almost to zero.
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    Recurring Subscriptions

    Recurring subscriptions create automatically renewing membership passes and facility usage rights – for example monthly access to a gym, workspace, parking spot or spa area – ensuring a stable, predictable monthly cash flow and uninterrupted access for visitors to bookable resources.
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    Email Campaigns

    Send facility marketing and information campaigns to precisely the right visitor segment – export hall enthusiasts, court players, corporate clients or event organizers to your email marketing platform with one click and measurably improve the performance of seasonal offers, off-peak filling campaigns and membership programs.

Online facility reservation software

Manage time slots, resources, payments and notifications for sports halls, courts, studios, meeting rooms, conference venues, parking spaces and event areas from one central dashboard. Support individual and group reservations, reduce manual work and monitor occupancy across every facility.

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    Group Bookings

    Automated group bookings for gyms, training centers, swimming pools, and other facilities – set participant limits for different training groups, courts, or lanes, and manage participant lists in real time, including recurring training schedules and seasonal group bookings.
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    Multi-Resource Booking

    Book multiple facilities in one transaction – allow customers to reserve different halls, courts, tracks, locker rooms, inventory, and equipment simultaneously, making the management of sports events, tournaments, training camps, and event packages fast and seamless.
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    Hourly and Daily Services

    Manage all your facility-based services – from hourly court reservations to day passes, season tickets, and long-term rental periods – in a flexible booking platform that adapts to your sports center, swimming pool, golf course, or other venue business model.
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    Variable-Duration Services

    In addition to fixed play times and training blocks, create variable-duration bookings – clients can choose their own play length, training duration or track usage time, which boosts facility occupancy and helps optimize the use of courts, tracks and halls.
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    Flexible Booking Rules

    Your facility, your ground rules – set booking time limits, cancellation deadlines, confirmation conditions, lead times and pricing rules for courts, halls, lanes and rooms, and manage a colour-coded facility calendar in day, week or month view.

Facility scheduling software

Manage opening hours, staff, resources and locations from one central facility scheduling system. Role-based permissions, automated updates and real-time availability keep every booking calendar accurate and help prevent scheduling conflicts.

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    Schedules

    Dynamic facility schedules sync court, hall, track and room availability with the online booking calendar – set regular training times, maintenance windows and exceptions (competitions, tournaments, special events) in a few clicks and the system automatically updates the customer-facing calendar.
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    Time Blocking

    Flexible time blocking for facilities – create single or recurring blocks for courts, sports halls, tracks, conference rooms or spa areas using precise time, date and weekday filters to reserve periods for maintenance, exclusive coach use or private events.
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    Resource Management

    Efficient facility and equipment management – assign halls, stadiums, courts, tracks, changing rooms, equipment, lighting, sound systems and other sports inventory to specific trainings, events and rental packages, avoiding double bookings and increasing the utilization and rental income of your venues and spaces.
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    Access Management

    Precisely manage access rights for your facility team – configure manager, administrator, coach and front-desk roles, define which courts, halls, tracks and reports they can access, and customize automatic notifications so each user only sees the bookings they need and works within a secure workflow.

Mobile-first software

Mobile-first facility booking platform – a modern and intuitive interface, cloud-based synchronization, and instant app notifications let customers book courts, trainings, and tracks from their phone, while giving facility managers a real-time overview of occupancy, cancellations, and new invoices on any device.

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    Cloud-based access

    Access your facility booking system securely from any location or device. Data syncs automatically, while performance and security are continuously monitored to keep daily facility operations running smoothly.
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    Cross-platform ecosystem

    The cross-platform facility booking ecosystem works equally flawlessly on Mac, PC, iOS and Android devices, enabling you to manage calendars for gyms, tennis courts, swimming pools, saunas, seminar rooms and other bookable spaces while moving smoothly from one device to another.
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    Admin app

    The iOS and Android management app gives facility managers and booking coordinators full control over the use of all courts, rooms and equipment in a sports or leisure center, offering 100% of the web version’s functionality, instant app notifications and fast access to all bookings on the go.
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    Client app

    A convenient client app (iOS, Android, web) lets visitors book tennis, football and basketball courts, swimming lanes, gym times, halls and other facilities in just a few clicks, providing a clear overview of available times, instant confirmations and real-time notifications.
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    Instant app notifications

    Real-time app notifications give the facility manager and booking administrator an instant overview of all client activities – new court bookings, pool and hall time confirmations, cancellations, event registrations and messages – reaching both browser and mobile app within seconds.

Personalized automated notifications

The personalized notification system lets you configure automated booking messages for each specific facility, court, hall, zone, or location and choose the appropriate channel (email or SMS), ensuring that members, seasonal players, and one-time visitors receive timely, on-brand, and relevant messages.

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    Automated confirmations

    Automated booking confirmations via email and SMS provide peace of mind both for customers reserving the court and for the sports centre or venue management team, sending instant notifications for every new booking, change, or cancellation.
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    Reminders

    Reduce no-shows with automatic SMS and email reminders. Customers receive booking details at the right time, and SMS messages arrive quickly even without internet access.
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    Automatic feedback collection

    Automatically collect ratings and comments after each completed visit. Use customer feedback to identify opportunities and continuously improve your facilities and services.

Dynamic pricing

The dynamic pricing system lets you configure facility usage fees by time of day, season, customer group, court type, hall, track or sector, making it easy to create promotions, low-demand period specials, peak-time rates, VIP member price lists and event-based discounts to maximize sports center revenue.

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    Time-based special pricing

    Time-based special pricing allows you to set automatic discounts based on booking duration, date, time of day, day of week, facility type (e.g. indoor hall, court, pool, seminar room) and customer membership, to manage utilization, fill less popular time slots and increase overall facility profitability.
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    Resource-based pricing

    Facility-based pricing – flexibly set usage fees for each gym, training field, swimming lane, conference room or other facility according to time slot, occupancy and popularity so that booking prices fairly reflect actual demand and the value of the facility.
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    Discounted rates

    Dynamic discounted pricing with a single toggle – quickly launch campaigns for low-occupancy times, offer special member rates and clearly show customers the struck-through regular price alongside the active discount to guide facility bookers to choose your halls, courts and rooms.

Data-driven analytics

Manage your facility operations based on data – track which halls, training fields, sports areas and time slots fill up fastest, integrate Google Analytics, Google Tag Manager and Meta Pixel to link bookings with web traffic, and export raw data into BI and ML tools to optimize pricing, facility schedules and the entire visitor journey.

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    Real-time statistics

    Real-time statistics on facility usage – the interactive dashboard shows, second by second, the number of booked halls, training field occupancy, revenue, repeat visitors and number of new bookers, allowing managers of sports centers, swimming pools, ice rinks or conference venues to make fast, data-driven decisions.
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    BI & AI readiness

    Facility booking data with BI and AI readiness – export detailed raw booking history at any time to Excel, Google Sheets or directly into BI and AI platforms to compile in-depth reports on facility occupancy, seasonality, client segments and booking patterns, and to build predictive models for optimal pricing and resource planning.

Flexible pricing

Flexible pricing for facility booking software – a transparent usage-based model with no setup fees or hidden costs that scales with the size of your sports club, ice rink, swimming pool, conference center or other venue, taking into account seasonality, peak hours and off-peak periods.

Free software

Start using facility booking software risk-free – in the free plan you can create initial booking calendars for gyms, courts or meeting rooms, manage basic schedules and test online bookings before moving to full automation.

0€
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Package includes

Paid features

Start with free software and activate paid features as needed and as your business grows.

Paid features

Anolla usage statistics

These metrics are based on anonymized Anolla usage data, facility booking software configurations, the feature catalogue, in-app feedback, and service monitoring. They reflect measured usage and configuration data and do not guarantee results for any individual organisation.

Officially supported languages

26
The number of languages in which Anolla officially supports user interfaces, notifications, AI assistance, and customer support workflows for managing facility bookings.
Source and method
Source:
Anolla software configuration.
Method:
Counts actively supported languages whose localized user interface and notifications are in use in production.
Last updated:

Overall in-app user rating

4.8/5
The weighted average of in-app user ratings based on booking workflows, support conversations, and feedback analytics.
Source and method
Source:
Anolla in-platform feedback and anonymized usage data.
Method:
The weighted average of ratings from workflows, conversations, and feedback analytics is calculated.
Last updated:

Measured platform uptime

99.96%
The measured uptime of Anolla's public core services, based on service monitoring data.
Source and method
Source:
Anolla monitoring data.
Method:
Successfully completed monitoring checks are compared with all monitoring checks performed.
Last updated:

AI support availability

24/7
The availability of the AI assistant for providing automated guidance and handling common facility reservation enquiries.
Source and method
Source:
Anolla software configuration and service monitoring.
Method:
It is verified whether the AI support service is configured to be available around the clock.
Last updated:

AI-resolved support chats

79.3%
The percentage of support chats resolved by the AI assistant without intervention from a customer support agent.
Source and method
Source:
Anolla anonymized AI and support usage data.
Method:
An inquiry is considered resolved if no follow-up inquiry or support ticket on the same topic was created for the same session or account.
Last updated:

Advanced features activated via self-service

12
The number of optional features that customers can activate with one click through self-service settings.
Source and method
Source:
Anolla software configuration.
Method:
Active add-on features that customers can activate through self-service are counted in the feature catalog.
Last updated:

Full online payment flow with prepayment

100%
The percentage of bookings with integrated online payments that require prepayment before the reservation is confirmed.
Source and method
Source:
Anolla payment configuration.
Method:
It is verified whether a booking with integrated online payment is confirmed only after the full booking fee has been paid.
Last updated:

Core feature coverage in mobile apps

99%
The percentage of core facility booking features available in Anolla’s iOS and Android mobile apps.
Source and method
Source:
Anolla feature catalog and release/QA checks.
Method:
The core features supported in the mobile applications are compared with the web platform's core feature catalog.
Last updated:

Unedited AI-generated support responses

52.4%
The percentage of AI generated support responses that required no substantive edits from the technical support team.
Source and method
Source:
Anolla anonymized AI and support usage data.
Method:
AI-generated responses are compared with responses edited or manually replaced by technical support.
Last updated:

Management accounts using automated notifications

90%
The percentage of active administrator accounts using automated event notifications for facility bookings.
Source and method
Source:
Anolla anonymized usage data.
Method:
Active management accounts in which the automated email or SMS notification add-on is enabled are counted.
Last updated:

Independently completed initial setup

85%
The percentage of new users who configured the core features of their facility booking system online without additional training or help from customer support.
Source and method
Source:
Anolla anonymized usage data.
Method:
Completion of the account, schedule, service, and initial booking flow setup steps by new users is verified.
Last updated:

Active accounts using advanced features

41.2%
The percentage of active accounts using at least one advanced feature to improve or automate facility scheduling and management workflows.
Source and method
Source:
Anolla anonymized usage data.
Method:
Active accounts with at least one enabled add-on feature are compared with all active accounts.
Last updated:

Anolla ratings on Capterra

In addition to Anolla’s anonymous usage data, the independent software review platform Capterra collects verified user ratings for Anolla. The results below show how customers rate their experience with the facility booking software.

★★★★★
5.0/5

Ease of use

★★★★★
5.0/5

Features and functionality

★★★★★
4.7/5

Value for money

Ratings are based on user reviews from the independent software portal Capterra.

Frequently asked questions

Frequently asked questions about Anolla facility booking software – clear answers for managers of sports facilities, halls, courts and meeting rooms that help you understand the solution’s capabilities, setup, pricing and integrations so you can make an informed decision and launch online booking with confidence.

  • keyboard_arrow_downHow is Anolla different from conventional facility booking software?
    Basic booking tools typically offer little more than a calendar and availability management. Anolla combines facility reservations, customer relationship management, automation, flexible pricing, and online payments in one AI-powered workflow. It supports hourly and multi-day bookings, works on the web and in mobile apps, and enables multilingual service across different countries. Its flexible setup makes the facility booking software suitable for small operators as well as large organisations managing multiple spaces and resources.
  • keyboard_arrow_downDoes Anolla support hourly and multi-day facility bookings at the same time?
    Yes, this is one of Anolla’s main competitive advantages in the facility booking software market. Unlike many systems built for managing sports facilities and rental spaces, Anolla does not force you to commit only to an hourly or only a daily-based model. Under the same facility account you can simultaneously manage courts, halls and tracks rented by the hour along with multi-day events, training camps, tournaments and conferences. The platform also enables you to create variable-duration booking products, such as packages for training halls, seminar or conference rooms, studio space for photo sessions or equipment rentals. All facility bookings – both short-term and long-term – are consolidated into a central management calendar view. Anolla is an ideal fit for hybrid business models where the same facility offers regular training sessions, seasonal court rentals and one-off events: sports clubs, racket centers, event venues, studios, co-working spaces and seminar centers.
  • keyboard_arrow_downHow does the Anolla AI Assistant reduce facility administrative workload and human error?
    Anolla's AI customer support assistant is available around the clock and can resolve a large share of chat enquiries. Automated communication reduces repetitive administrative work, lowers the risk of human error, and gives your team more time to improve services and grow the business.
  • keyboard_arrow_downHow does Anolla’s dynamic pricing module help facility operators optimize their prices?
    Anolla’s dynamic pricing module automates the pricing strategy for sports facilities, hall rental, event spaces and other bookable areas. The venue operator can configure flexible pricing rules based on time of day, day of week, season, hall or court type, facility zone, club member status or specific customer segment. All price changes are applied automatically in real time according to the defined business rules, reducing the need to update price lists manually. The system helps sell courts, halls and rooms at lower prices during off-peak periods, increasing occupancy and reducing idle time slots. During peak hours and popular time periods, higher prices can be applied to maximise hourly revenue for each court, lane or hall. The result is a balanced pricing policy that increases both facility utilisation and overall profitability, without the operator having to constantly adjust prices manually.
  • keyboard_arrow_downIs Anolla suitable both for a small facility and multi-location centers?
    Anolla facility booking software is designed to scale from a single gym, studio or event room to large multi-location sports and leisure centers. Smaller studios, training halls, club rooms and event spaces can start with a powerful free plan that covers essential booking, scheduling and client management needs. Larger sports complexes, racket centers, swimming pools, fitness chains, rental space networks and multi-city facilities benefit from a centralized admin panel. The platform lets you add unlimited locations, individual courts, halls, lanes and studio spaces together with their managers. Flexible role- and location-based access control (RBAC) allows you to create managers, administrators, trainers, instructor teams and front-desk staff with different permission levels, ensuring everyone only sees and manages the facilities and calendars they are responsible for.
  • keyboard_arrow_downWhich tools and systems does Anolla's facility booking software integrate with?
    Anolla is built with an API-first architecture that is particularly well suited for connecting the ecosystem of professional sports facilities, event venues and rental spaces. The platform supports key integrations for payments, analytics and business process management. To accept payments, there is a built-in integration with the Stripe payment solution, enabling secure online payments for single court hours, hall packages and memberships. Anolla supports advanced analytics integrations: Google Analytics, Google Tag Manager and Meta Pixel, which provide a detailed overview of booking behaviour, campaign performance and facility usage patterns. It is also possible to export booking, visitor and revenue data directly to BI/ML tools to analyze, for example, court occupancy, seasonality and segmented demand. A powerful public API allows Anolla to be connected with other sports club software, accounting platforms, access control systems, membership card solutions or existing websites and mobile apps.
  • keyboard_arrow_downWhat does Anolla’s free package include and what do the paid solutions add for facility management?
    Anolla's free plan includes the essential tools needed to start accepting online bookings for a gym facility, studio, hall, sports facility, or small event venue. It includes a booking calendar, basic resource management for courts, halls, and rooms, a customer booking page, email confirmations, and simple reports. This makes it a practical choice for independent operators, personal trainers, small studios, and local clubs. Paid plans add unlimited automation, including recurring reminders, payment links, and follow-up marketing, along with advanced integrations for payments, access control, and marketing. They also include loyalty programmes, membership management, multi-location tools, and detailed analytics covering occupancy, demand, and revenue.
  • keyboard_arrow_downHow does Anolla’s usage-based pricing reduce facility-related business risks?
    Anolla’s usage-based pricing model is designed to reduce the business risk of sports facilities, hall rentals, and event venues. A facility operator does not need to commit to paying high fixed monthly fees during periods when booking volume and revenue are lower. Software costs always scale in proportion to the actual volume of bookings and online transactions, keeping expenses under control for both small halls and large centers. This model is particularly suitable for seasonal sports facilities, outdoor courts, summer and winter parks, conference centers, event venues, and all rental spaces whose booking volumes fluctuate significantly depending on season, weekdays, or event schedules.
  • keyboard_arrow_downHow quickly can I get my facility up and running with Anolla booking software?
    You can set up the facility reservation software in just a few minutes, with guidance from a context-aware AI assistant available around the clock. Most users can create an account, add their spaces and resources, configure availability, and start accepting bookings without technical assistance.
  • keyboard_arrow_downWhat makes Anolla’s facility booking software a future-proof solution?
    The Anolla facility booking platform is future-proof thanks to its extensible modular architecture that grows alongside your sports or event venue business. Cloud infrastructure and AI-based learning logic enable the platform to continuously optimise booking rules, pricing and analysis of facility usage patterns. Unlike static booking software, Anolla is built around a powerful API that makes it easy to integrate new systems and business solutions. The modular platform also supports an IoT ecosystem, including access and door control, smart-lock solutions, facility equipment and gear rental, parking and locker systems, and various sensors (movement, occupancy, environmental conditions). This architecture allows you to continually add new technologies – from contactless entry to smart energy management – ensuring that your facility booking and management system stays at the forefront of the market and supports the development of modern sports and events businesses.

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