Virtual reality reservation software

VR booking software and ticketing system

Anolla helps virtual reality centers manage online bookings, ticket sales, session schedules, rooms, equipment, and payments in one system. Customers can reserve VR experiences online while your team stays in control.

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Virtual reality venue software

Run your VR center, experience studio, arena, or immersive gaming venue from one flexible system. Configure sessions, resources, pricing, payments, and integrations to match your operations and scale as your business grows.

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    Add-on modules

    Adapt Anolla’s VR booking software to the way your VR centre operates. Add the features you need with one click, automate repetitive tasks and reduce manual administration without a complex setup.
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    Scalable data management

    Manage every VR centre location, user, experience and customer from one place. The VR booking system supports efficient reservation and data management for both single arenas and businesses operating across multiple venues.
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    IoT Ecosystem

    Connect digital booking management with the on site guest experience. Anolla can work alongside access control, automated lighting and other venue technology to enable self service and smoother round the clock operations.

24/7 Sales Agent

Get a 24/7 virtual sales environment that matches your VR games, experience packages, events and availability in real time with the right visitors – for instant virtual reality session bookings, group package quote requests or arranging bespoke VR events.

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    Service marketplace

    Make your VR games and experiences easier for potential customers to discover through the marketplace. Increase visibility across digital channels with less manual marketing, which is especially valuable for new VR venue operators.
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    Quotes and orders

    Accept profitable orders and respond to price inquiries for VR events, team events, and birthday packages with professional offers – capturing every valuable virtual reality project, filling your play schedule, and growing your VR business and customer base.
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    Interactive Business Profile

    Consolidate your entire virtual reality business in a personalized interactive VR business profile. This profile is a complete VR booking and service environment where customers can book VR sessions, choose games and packages, pay online, and request quotes for custom VR events 24/7.

24/7 Contextual AI support

Use Anolla’s integrated AI assistant at any time of day. Multilingual support and context aware recommendations save your team time and help you deliver a smoother customer experience at your VR centre.

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    Contextual AI Assistant

    The context aware AI assistant automatically answers many common support questions and helps resolve more technical enquiries. By considering each user’s request, account activity and relevant data, it provides faster, more personalised responses.
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    Automated customer communication

    Send personalised booking confirmations, reminders and event updates to the right customer at the right time. Manage secure multilingual communication from one place while keeping every message documented and easy to track.
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    24/7 Customer Support

    Give your VR centre customers access to multilingual AI chat support at any time. The assistant answers frequently asked questions, guides guests through VR booking and helps resolve issues outside your regular opening hours.

Trusted Platform

Trusted all-in-one virtual reality booking software – the preferred choice of hundreds of VR experience centers, VR arcades, and VR simulator operators. Replace fragmented booking forms, calendar apps, and email-based scheduling with a cloud-based VR booking platform and provide your visitors with a modern, fast, and secure booking experience.

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    Easy to Use

    Anolla’s virtual reality reservation software is simple to navigate and includes multilingual guidance whenever your team needs it. Most VR centre operators can configure their account and start managing bookings quickly without complicated implementation.
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    Unrivaled Value Proposition

    Anolla's VR booking software uses consumption-based pricing, so you only pay for what your VR centre actually needs. There are no hidden fees, and the service scales smoothly as booking volumes and business requirements grow.
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    Real‑Time Support

    Get real-time assistance directly within Anolla. A context-aware AI agent answers common questions and works with automation integrations to reduce manual work when managing VR bookings.
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    Security and Compliance

    Anolla helps protect your business and customer data with encryption, continuous monitoring and cloud-based backups, providing more dependable security than a local server setup. GDPR compliance lets you grow your virtual reality venue with confidence.

Customer Experience

Customer stories, user feedback and measurable results show how Anolla helps VR centres streamline daily operations, create a smoother reservation experience and support sustainable business growth.

Customer Success 360°

Turn virtual reality customer service into a strategic growth partnership – the Customer Success 360° VR environment combines round-the-clock context-aware booking support, VR session analytics, visitor flow reports, and dynamic dashboards to anticipate VR customer needs, increase satisfaction, repeat bookings, and loyalty.

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    360° Personalization

    360° personalization customizes in real time the right VR experience, session length and time slot for every virtual reality visitor, based on their booking history, preferred VR scenes and visit frequency – smart VR recommendations, quick options for popular packages and 24/7 chat support ensure a smooth one-click booking experience on mobile, web and at on-site self-service kiosks.
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    Customer Management

    VR experience centre customer management (CRM) consolidates every player’s and team’s profile into a single, real-time database – create dynamic segments by VR games, simulators and package options, add notes on past sessions, personalize communication and grow loyal regular visitors through strategic follow-up communication.
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    Bookings for website and sharing

    Create and share unique booking links and QR codes for each VR arena, experience package, tournament or training session – every Instagram bio, Twitch description, website button or printed flyer becomes an instant shortcut to booking a virtual reality session.
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    Online payments

    Accept secure advance payments for VR experiences during the booking process. Sessions are confirmed once payment is received, helping your VR venue reduce no-shows and protect revenue.
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    Automated Waitlist

    An automated waitlist helps fill cancelled VR session slots, even outside opening hours. Customers are notified when a suitable time becomes available, improving occupancy without adding administrative work.
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    Translation Management

    Let visitors book VR games in their preferred language. Service descriptions, the booking interface and notifications adapt to a central language setting, helping you serve international customers consistently. The VR online booking system also supports multiple countries, currencies and time zones.

Customer Loyalty Analytics

Customer loyalty analytics shows in real time which VR players, teams and corporate groups are your most valuable customers, which VR games, simulators and package tiers they prefer – enabling you to offer them personalised pricing, private sessions and repeat-visit discounts, maximising arena occupancy and recurring revenue.

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    Memberships

    Create tiered loyalty and membership programmes for your VR arena. Membership levels can update automatically, while each tier can include exclusive discounts on sessions, multi-visit passes and admission tickets.
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    Passes and Tickets

    Prepaid VR passes, time passes and visit cards ensure cash flow and repeat sessions in virtual reality – the system automatically tracks used play minutes, sessions and tickets, reducing manual ticket and card management to virtually zero.
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    Recurring Subscriptions

    Recurring subscriptions create automatically renewing VR memberships and game packages – monthly or annual passes ensure a stable, predictable monthly cash flow and uninterrupted access for players to the virtual reality arena, studio or training programs.
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    Email Campaigns

    Send email campaigns to exactly the right VR target group – export dynamic customer groups (active players, VIP members, birthday package customers, corporate groups) to your marketing platform with a single click and clearly measure how campaigns increase booked VR sessions and ticket sales.

VR online booking system

Manage VR sessions, tournaments, training sessions, corporate events, and birthday packages from one dashboard. Accept individual and group bookings, automate confirmations, track changes, and monitor occupancy, utilization, and revenue.

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    Group Bookings

    Automate group bookings for VR experiences – set participant limits for virtual reality sessions, manage live player lists, and organise recurring VR groups and team events through the same platform.
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    Multi-Resource Booking

    Set up multi VR resource booking – let visitors reserve several VR booths, play areas, headsets or simulators in a single transaction, ideal for managing birthdays, events and combo packages in VR centres.
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    Hourly and Daily Services

    Manage all virtual reality experiences from the cloud – from minute-based VR game sessions to hourly access and day passes, with booking software that adapts to your VR business model and pricing.
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    Variable-Duration Services

    Create virtual reality experiences with adjustable durations – visitors choose the length of their VR session, which increases booth utilization, reduces downtime and enables flexible game time planning.
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    Flexible Booking Rules

    Your VR center, your rules – set booking time limits for virtual reality sessions, define cancellation and confirmation terms, add peak-time pricing, and manage a color-coded VR calendar in daily, weekly, or monthly view.

VR scheduling software

Schedule VR sessions, headsets, rooms, staff, and multiple locations from one dashboard. Role based access and real time updates help prevent resource conflicts, keep availability accurate, and give your team a clear view of daily operations.

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    Schedules

    Virtual reality resource schedules sync booth and equipment availability with an online booking calendar – set regular opening hours, special events and maintenance breaks in a few clicks and the VR calendar updates automatically.
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    Time Blocking

    Flexible time blocking for VR experiences – create one-off or recurring blocks for specific booths, rooms or VR headsets using precise time, date and weekday filters to manage availability exactly according to business needs.
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    Resource Management

    Manage limited virtual reality resources wisely – assign VR booths, simulators, gaming areas and headsets to specific experiences, games and packages, avoiding double bookings and increasing equipment utilization, efficiency and turnover.
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    Access Management

    Configure staff access to VR booths, bookings, price lists, and reports, and customize automated notifications – administrators, instructors, and service staff see only the information intended for them, ensuring a secure and smooth working environment in your VR center.

Mobile-first software

Mobile-first virtual reality booking platform – a user-friendly interface, real-time cloud sync and instant app notifications let you manage VR booths, sessions and visitor flows from any device, wherever you are.

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    Cloud-based access

    Manage VR centre bookings securely from any location or device. Data stays automatically synchronised, while performance and security are continuously monitored to keep daily operations running smoothly.
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    Cross-platform ecosystem

    Use a unified virtual reality booking platform across your entire VR business ecosystem – start planning VR session schedules on a Mac or PC and continue confirming VR experience bookings on iOS or Android with the same smooth and intuitive user experience.
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    Admin app

    Manage your virtual reality center entirely in a mobile-friendly admin app – the iOS and Android VR admin application offers 100% of the web panel’s functionality, real-time app notifications, VR room schedule adjustments and device utilization management so you stay connected to your VR business anytime and anywhere.
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    Client app

    Give your VR visitors a top-tier mobile experience – the client app (iOS, Android, web) lets them discover virtual reality games and experiences, select a suitable VR room and time, make a booking in a few clicks and receive instant notifications about any changes.
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    Instant app notifications

    Keep your finger on the pulse with your virtual reality booking software using real-time app notifications – get instant alerts for new VR session bookings, reschedulings, cancellations and customer messages in both the browser and mobile app.

Personalized automated notifications

Automate notifications for virtual reality visitors based on event, VR studio location and channel (email/SMS) – personalized messages about VR bookings, package offers and memberships reach the right audience at the right moment, preserving your VR brand tone and consistent communication.

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    Automated confirmations

    Boost trust in your virtual reality center – send automatic email and SMS confirmations for every VR booking, change or cancellation so that both visitors and your team always know exactly when and in which VR room the next experience starts.
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    Reminders

    Reduce no-shows for booked VR sessions with automatic SMS and email notifications. Timely reminders help customers arrive as scheduled, and text messages reach them quickly even when they do not have internet access.
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    Automatic feedback collection

    Automatically collect ratings and comments after every VR experience. Customer feedback provides practical insights for improving your games, service quality and overall visitor experience.

Dynamic pricing

Automate pricing for virtual reality experiences based on time of day, season, customer group, VR room and game package – one of the most capable dynamic pricing modules on the market, enabling you to create campaigns, peak and off-peak price lists, VIP and group specials and event-based discounts to maximize your VR center’s revenue.

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    Time-based special pricing

    Set up automatic special prices for VR experiences based on session duration, date, time, day of the week, game package and customer membership level to fill VR rooms even in quieter periods, manage demand more effectively and increase overall center profitability via your virtual reality booking software.
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    Resource-based pricing

    Resource-based pricing for virtual reality experiences – flexibly set VR session prices and durations according to the specific VR room, simulator, headset setup, game package, day of the week and peak demand hours, so that each virtual reality experience fairly reflects its value and exclusivity.
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    Discounted rates

    Dynamic discounts for VR sessions with a single switch – activate campaigns, last-minute offers, low-season specials and repeat-visitor discounts, automatically displaying the crossed-out standard price and the highlighted discounted rate to drive more bookings for your virtual reality experiences.

Data-driven analytics

Run your virtual reality experience center in a data-driven way – track in real time VR session occupancy, peak times, most popular games and package formats, connect bookings to Google Analytics, Google Tag Manager and Meta Pixel, and export booking logs and customer activity to BI and ML tools to optimize VR experience pricing, schedules and the customer journey.

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    Real-time statistics

    Keep your virtual reality booking platform performance under control with real-time statistics – the dashboard displays up-to-the-second volume of VR sessions, revenue, average booking value, VR room occupancy, number of new players, and share of returning visitors, enabling you to make fast data-driven decisions about more attractive packages, pricing, and scheduling.
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    Web analytics integrations

    Connect your virtual reality booking software to web analytics – integrate Google Analytics, Google Tag Manager and Meta Pixel to measure VR booking page traffic, track VR package selections, abandoned booking flows and bookings from ad campaigns, and optimize VR experience sales campaigns and marketing channels.
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    BI & AI readiness

    Turn your virtual reality booking data into a strategic asset – export raw data at any time to Excel, Google Sheets or directly to BI, AI and machine learning tools to build accurate occupancy forecasts, pricing models, customer segmentation and predictions of which VR experiences, game genres and session times will generate the highest revenue.

Flexible pricing

Flexible pricing for virtual reality booking software – a usage-based, transparent model with no hidden fees that scales with the size of your VR experience center, gaming lounge, simulator studio or entertainment park, accounts for seasonality and weekday fluctuations, and lets you optimize costs based on actual VR booking volumes.

Free software

Start using virtual reality booking software risk-free – quickly set up a smooth booking flow for VR sessions, manage basic calendars for VR rooms and equipment, and test how online booking simplifies selling your virtual reality experiences.

0€
Create Free Account

Package includes

Paid features

Start with free software and activate paid features as needed and as your business grows.

Paid features

Anolla usage statistics

These metrics combine anonymised usage data, VR booking software settings, the feature catalogue, in-app feedback and system monitoring. They reflect measured usage and technical performance across VR centre booking workflows but do not guarantee results for any individual business.

Officially supported languages

26
The number of languages officially supported across Anolla’s user interface, notifications, AI assistant and customer support workflows.
Source and method
Source:
Anolla software configuration.
Method:
Counts actively supported languages whose localized user interface and notifications are in use in production.
Last updated:

Overall in-app user rating

4.8/5
The weighted average user rating calculated from in-app feedback, conversations and VR booking workflow ratings.
Source and method
Source:
Anolla in-platform feedback and anonymized usage data.
Method:
The weighted average of ratings from workflows, conversations, and feedback analytics is calculated.
Last updated:

Measured platform uptime

99.96%
The measured uptime of Anolla’s public core VR reservation services, based on monitoring data.
Source and method
Source:
Anolla monitoring data.
Method:
Successfully completed monitoring checks are compared with all monitoring checks performed.
Last updated:

AI support availability

24/7
The availability of the AI assistant for automated guidance and handling recurring customer enquiries about VR games, reservations and venue visits.
Source and method
Source:
Anolla software configuration and service monitoring.
Method:
It is verified whether the AI support service is configured to be available around the clock.
Last updated:

AI-resolved support chats

79.3%
The percentage of support conversations resolved by the AI assistant without intervention from a customer support agent.
Source and method
Source:
Anolla anonymized AI and support usage data.
Method:
An inquiry is considered resolved if no follow-up inquiry or support ticket on the same topic was created for the same session or account.
Last updated:

Advanced features activated via self-service

12
The number of additional VR booking system features customers can activate with one click through self-service settings.
Source and method
Source:
Anolla software configuration.
Method:
Active add-on features that customers can activate through self-service are counted in the feature catalog.
Last updated:

Full online payment flow with prepayment

100%
The percentage of online VR bookings that require full prepayment before the reservation is confirmed.
Source and method
Source:
Anolla payment configuration.
Method:
It is verified whether a booking with integrated online payment is confirmed only after the full booking fee has been paid.
Last updated:

Core feature coverage in mobile apps

99%
The percentage of core web features available in Anolla’s iOS and Android mobile apps for managing VR bookings on the go.
Source and method
Source:
Anolla feature catalog and release/QA checks.
Method:
The core features supported in the mobile applications are compared with the web platform's core feature catalog.
Last updated:

Unedited AI-generated support responses

52.4%
The percentage of AI-generated support responses that required no substantive corrections from the technical support team.
Source and method
Source:
Anolla anonymized AI and support usage data.
Method:
AI-generated responses are compared with responses edited or manually replaced by technical support.
Last updated:

Management accounts using automated notifications

90%
The percentage of active VR centre accounts that automatically send notifications for bookings, changes and other reservation events.
Source and method
Source:
Anolla anonymized usage data.
Method:
Active management accounts in which the automated email or SMS notification add-on is enabled are counted.
Last updated:

Independently completed initial setup

85%
The percentage of new users who independently configured the core views of their VR booking software online without additional training or support.
Source and method
Source:
Anolla anonymized usage data.
Method:
Completion of the account, schedule, service, and initial booking flow setup steps by new users is verified.
Last updated:

Active accounts using advanced features

41.2%
The percentage of active accounts using at least one advanced feature to expand or automate VR centre workflows.
Source and method
Source:
Anolla anonymized usage data.
Method:
Active accounts with at least one enabled add-on feature are compared with all active accounts.
Last updated:

Anolla ratings on Capterra

Alongside Anolla’s anonymised usage data, the independent software marketplace Capterra collects user ratings for Anolla. The ratings below show how customers evaluate their experience with the VR booking system.

★★★★★
5.0/5

Ease of use

★★★★★
5.0/5

Features and functionality

★★★★★
4.7/5

Value for money

Ratings are based on user reviews from the independent software portal Capterra.

Frequently asked questions

Frequently asked questions about Anolla virtual reality booking software – you get clear answers on scheduling VR experiences, ticket sales, package management, payment solutions, integrations and data security so you can make an informed decision and confidently start digital time management for your VR center.

  • keyboard_arrow_downHow is Anolla different from standard virtual reality booking software?
    Conventional booking software usually focuses on accepting reservations and organising a calendar. Anolla is an AI-powered VR booking system that brings reservations, customer management, automation, flexible pricing and online payments together in one place. It supports hourly sessions and multi-day bookings, works on the web and in mobile apps, and offers multilingual access for VR venues worldwide. Its flexible setup makes Anolla suitable for independent operators, growing VR centres and larger organisations.
  • keyboard_arrow_downDoes Anolla support shorter VR sessions and multi-day virtual reality events at the same time?
    Yes, this is one of Anolla’s main advantages in the virtual reality booking software market. Unlike many VR booking platforms, Anolla does not force a VR centre to commit to a single scheduling model. The system simultaneously supports minute-based and hourly VR sessions, day-based VR workshops and multi-day VR hackathons, camps and tournaments. You can also manage variable-length VR experiences where session length depends on visitor flow or game cycle. All bookings for VR booths, device fleets and rooms operate in parallel under a single VR centre account and are consolidated into a central high-visibility calendar view. Anolla is perfect for hybrid VR business models such as VR rental centres, experience studios, e-sports arenas and corporate VR training environments.
  • keyboard_arrow_downHow does the Anolla AI assistant reduce administrative workload and human errors in virtual reality centers?
    Anolla's AI-powered customer support assistant is available around the clock and can resolve many chat enquiries automatically. This reduces repetitive administrative work, lowers the risk of human error and gives your team more time to improve games, experiences and customer service at your VR centre.
  • keyboard_arrow_downHow does Anolla's dynamic pricing help virtual reality centers offer optimized VR prices?
    The Anolla dynamic pricing module automates a VR centre’s pricing strategy according to demand and equipment utilization. A VR lounge or experience studio can create precise rules for changing session prices by time of day, day of the week, season, event type or customer segment (for example families, school groups, corporate team events). All price changes are applied automatically in line with the defined business rules, reducing errors from manually updating rate tables. The system helps sell low-demand morning or midweek sessions at a lower price to increase VR booth occupancy. During peak hours and weekends, Anolla enables VR experiences to generate maximum revenue while simultaneously optimizing session length and equipment utilization. The goal is to increase the number of bookings, VR room occupancy and the overall profitability of the virtual reality centre.
  • keyboard_arrow_downIs Anolla suitable both for a single VR arena and multi-location virtual reality chains?
    Yes, Anolla’s virtual reality booking software is built to scale for VR businesses of any size. A single VR studio or small VR lounge can start with a powerful free plan that covers core VR session scheduling and visitor management. Multi-location VR chains, mall-based VR attractions, and international experience centers benefit from centralized management, with all VR booths, rooms, and equipment fleets across cities in one dashboard. The platform lets you add unlimited branches, VR zones, and administrators. Flexible role- and location-based access control (RBAC) allows you to assign distinct permissions to lounge managers, VR technicians, cashiers, and marketing teams and manage all VR experiences within a unified ecosystem.
  • keyboard_arrow_downWhat tools and platforms does Anolla VR booking software integrate with?
    Anolla is built with an API-first architecture that supports key integrations needed to run a modern virtual reality business. For payment processing, there is a direct integration with the Stripe payment solution, allowing visitors to pay securely and in real time for VR sessions, tournament tickets, and gift cards. For analytics, Anolla supports integrations with tools such as Google Analytics, Google Tag Manager, and Meta Pixel to measure VR experience conversion rates, booking funnel performance, and campaign ROI. The platform allows you to export raw data to BI/ML tools to analyze VR center occupancy, equipment utilization, and peak-time load. In addition, Anolla includes a powerful REST API for integration with POS systems, loyalty programs, e-sports tournament platforms, online stores, and, where needed, custom solutions such as VR device management and diagnostics software.
  • keyboard_arrow_downWhat does the free plan include and what do the paid features add for a VR business?
    Anolla's free plan includes the essential tools needed to start accepting reservations for virtual reality experiences quickly and cost effectively. It is ideal for an independent VR studio, a small experience room or a pilot project, with features for scheduling VR sessions, maintaining a basic visitor database and sending booking confirmations. Paid features add unlimited workflow automation, advanced integrations with payment providers, marketing platforms and loyalty programmes, plus customer retention tools for points schemes, package pricing, repeat visit discounts and corporate VR packages. Your VR business can therefore grow without having to replace its reservation software later.
  • keyboard_arrow_downHow does Anolla’s usage-based pricing reduce business risks for virtual reality services?
    Anolla’s usage-based pricing model is designed specifically to mitigate the business and seasonality risks of VR and experience economy companies. Virtual reality centers do not have to pay high fixed monthly fees when the volume of VR sessions is lower or when running a pilot project. Costs always scale in proportion to actual bookings, transaction volume, and the use of active VR resources. This model is particularly suitable for seasonal VR attractions, pop-up VR experiences at events, trade shows and festivals, and VR services with fluctuating demand where visitor numbers depend on weather, school holidays, or tourism periods. This way, a VR company can focus on developing experiences instead of worrying about fixed costs.
  • keyboard_arrow_downHow quickly can I get my virtual reality center up and running with Anolla?
    Getting started is quick, with a context-aware AI assistant available around the clock to guide you through setup. Most users can create an account and complete the initial configuration independently, allowing the VR booking software to become part of their daily operations with minimal effort.
  • keyboard_arrow_downWhat makes Anolla’s virtual reality booking platform a future-proof solution?
    Anolla is future-proof thanks to a scalable modular architecture specifically designed to support the rapid development of the VR and immersive experiences sector. The platform evolves continuously through cloud-based infrastructure and AI-driven learning, which analyses VR center usage patterns and suggests optimization opportunities. Unlike static booking applications, Anolla is built around a powerful API that enables integration with next-generation VR and AR solutions, new payment methods and marketing channels. The extensible modular platform also supports the IoT ecosystem, covering hardware integrations such as door and access control in VR rooms, automated check-in kiosks, equipment rental management, playtime counters and sensors that monitor VR booth usage. This architecture enables continuous integration of the latest virtual reality technologies so the VR center’s digital tools remain at the forefront of the market for years to come.

¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.

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