Spa management software
Manage services, appointments, payments and integrations in one flexible spa platform. Configure workflows around your business and give your team a clear view of daily operations.
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Add-on modules
Tailor your spa booking software to fit your daily operations. Add the modules you need with one click, automate repetitive tasks, and reduce manual administration without a complex setup. -
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Scalable data management
Grow your spa or wellness center without switching systems. Add new locations, staff members, treatments, and clients whenever needed while managing every appointment from one central spa booking system. -
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IoT Ecosystem
Anolla serves as an automation hub that connects digital workflows with physical solutions such as access control and automated lighting. These integrations can support 24/7 self-service and more autonomous spa operations.
24/7 Sales Agent
Let clients book around the clock with an online reservation system that matches spa treatments, real-time availability and enquiries with the right service.
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Service marketplace
List your spa treatments on the marketplace so potential clients can discover them more easily. Increase your visibility across digital channels with less marketing effort, especially while building your client base. -
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Quotes and orders
Manage spa package orders and pricing enquiries in one place, then respond with tailored quotes so valuable opportunities do not slip away. -
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Interactive Business Profile
Showcase your spa services in a personalised business profile where clients can book, order, pay and request a quote at any time.
24/7 Contextual AI support
Use Anolla's integrated AI assistant, available around the clock in multiple languages. It provides personalized guidance, saves your team time, and helps create a smoother booking experience for spa clients.
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Contextual AI Assistant
The context-aware AI assistant automatically handles many routine support conversations and helps with more technical queries. By considering each user's questions, account activity, and relevant data, it delivers fast, personalized answers. -
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Automated customer communication
Automated client communication sends scheduled and event-based notifications to the right person at the right time. Multilingual messages, appointment reminders, booking confirmations, and other spa communications are managed securely in one place. -
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24/7 Customer Support
Your spa clients can access AI chat support at any time and in most major languages. The assistant answers frequently asked questions, guides clients through the booking process, and helps resolve issues outside your business hours.
Trusted Platform
Join hundreds of service providers using one trusted platform. Replace disconnected tools with reliable spa software and give clients a smoother booking experience.
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Easy to Use
Anolla's spa booking software makes it easy to manage treatments, staff, and appointment times without extensive training. Its intuitive interface and 24/7 multilingual guidance help you set up your account quickly and start accepting online spa bookings with confidence. -
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Unrivaled Value Proposition
Anolla's pricing is based on actual usage, so you only pay for the features and capacity your spa needs. There are no hidden costs, and the spa booking software scales smoothly as your business grows. -
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Real‑Time Support
Real-time support helps your team resolve spa booking issues quickly. A context-aware AI agent answers many common questions and works with automation integrations to reduce manual administrative tasks. -
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Security and Compliance
Anolla keeps your spa and client data secure with encryption, continuous monitoring, and cloud-based backups that provide stronger protection than local servers. The spa appointment software supports GDPR compliance, helping you grow your services with confidence.
Customer Experience
Customer stories, user feedback, and measurable results show how Anolla helps day spas, hotel spas, and mobile spa businesses streamline workflows, provide a smoother booking experience, and support sustainable growth.
Customer Success 360°
Turn customer communication into meaningful collaboration. Customer Success 360° combines contextual 24/7 support, analytics and flexible integrations to help you anticipate client needs and build satisfaction and loyalty.
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360° Personalization
360° personalisation tailors spa treatment recommendations to each client's history and preferences, with quick actions, intelligent suggestions and 24/7 chat support for a seamless booking experience. -
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Customer Management
Spa client management brings guest details together in one view that updates in real time. Add notes, create customer segments, personalise communications and build stronger long-term relationships with returning clients. -
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Bookings for website and sharing
Share personalised booking links and QR codes for spa treatments across your website, Instagram, newsletters and printed materials, helping clients book in just a few steps. -
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Online payments
Let clients make a secure deposit when booking a spa treatment. Appointments are confirmed once payment is received, helping to reduce no-shows, protect revenue, and simplify payment administration. -
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Automated Waitlist
An automated waitlist helps fill cancelled spa treatment slots, even outside business hours. The spa scheduling software alerts clients when an appointment becomes available, improving occupancy and reducing gaps in therapists' schedules. -
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Translation Management
Let spa clients book in their preferred language. Service descriptions, the booking interface, and notifications can be managed from one language setting, creating a smoother experience for international guests. The spa online booking software is suitable for businesses in different countries and supports all currencies and time zones.
Customer Loyalty Analytics
Loyalty analytics reveals which spa clients visit most often and which treatments they prefer. Use these insights to target offers more accurately, increase occupancy and grow revenue.
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Memberships
Create tiered loyalty and membership programmes for your spa and automate membership benefits. Each tier can offer special rates or privileges for treatments, multi-visit passes, and spa access. -
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Passes and Tickets
Prepaid spa passes and treatment packages encourage repeat visits and create more consistent cash flow. Sessions are deducted automatically, reducing manual administration for your team. -
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Recurring Subscriptions
Offer automatically renewing spa passes or memberships that support predictable monthly revenue and give clients uninterrupted access to your services. -
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Email Campaigns
Target spa marketing campaigns to the right customer groups. Export dynamic segments to your marketing platform with one click and track campaign performance more clearly.
Online spa booking system
Manage treatment appointments, group bookings, notifications and activity logs from one central view. Guests can book online, while your team reduces manual work and monitors schedules and occupancy.
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Group Bookings
Spa booking software makes it easy to manage group visits and shared treatment sessions. Set participant limits, track guest lists in real time, and create recurring bookings when needed. -
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Multi-Resource Booking
Let clients book multiple spa resources at once, such as a treatment room, therapist, and add-on service. This is ideal for scheduling spa packages, couples treatments, and special visits. -
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Hourly and Daily Services
Manage short spa treatments, extended packages, and full-day experiences in one scheduling system designed to support your service model and daily operations. -
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Variable-Duration Services
Alongside fixed-duration treatments, you can offer flexible appointments that let clients choose a suitable session length while helping your spa plan capacity more effectively. -
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Flexible Booking Rules
Set booking rules that fit your spa operations, including how far ahead clients can book, cancellation deadlines, and confirmation settings. Manage appointments in daily, weekly, or monthly calendar views.
Spa scheduling software
Coordinate therapists' working hours, treatment rooms, equipment and locations in one shared schedule. Role-based access and real-time updates help prevent conflicts and keep availability accurate.
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Schedules
Connect therapist schedules, treatment rooms, and service availability with online booking. Add standard working hours or exceptions, and the spa booking system updates the calendar automatically. -
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Time Blocking
Block time whenever a treatment room, therapist, or other resource is unavailable. Create one-time or recurring restrictions based on time, date, or day of the week. -
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Resource Management
Manage limited spa resources by assigning treatment rooms, equipment, and other essentials to specific services. Prevent double bookings and make more efficient use of your facilities. -
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Access Management
Control staff access to features, resources, and locations, and tailor automated notifications. Role-based permissions ensure that each user can access only the tools and information they need.
Mobile-first software
Manage appointments from any device with mobile friendly spa booking software. A clear interface, cloud synced schedules and instant app notifications keep your front desk and mobile team up to date.
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Cloud-based access
Manage your spa securely from any location or device. Data stays automatically synchronized, while reliability and security are continuously monitored for smooth, worry-free operations. -
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Cross-platform ecosystem
Use the same spa management app on Mac, PC, iOS and Android. Start your day on a computer, then manage appointments, staff schedules and availability seamlessly from a phone or tablet. -
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Admin app
The mobile-friendly spa management app (iOS and Android) offers 100% of the web version’s capabilities – manage therapists’ schedules, facial treatment bookings, spa package availability and gift card usage in real time, and receive instant notifications about all changes so you can run your spa center from anywhere. -
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Client app
Give spa clients a simple mobile experience on iOS, Android and the web. They can browse treatments, manage appointments in just a few taps and receive important updates instantly. -
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Instant app notifications
Stay informed about appointments and client communication in real time. Browser and mobile push notifications alert your team to new bookings, enquiries, cancellations and messages.
Personalized automated notifications
Automate client notifications by event, location and delivery channel. Send personalised emails or text messages to the right audience at the right time while keeping every interaction consistent with your spa brand.
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Automated confirmations
Reduce administrative work and keep everyone informed. The spa booking system automatically sends email or SMS confirmations to clients and staff after important booking actions or schedule changes. -
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Reminders
Reduce missed spa appointments with automated SMS and email reminders sent to clients at the right time. SMS messages arrive quickly even when the recipient has no internet connection. -
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Automatic feedback collection
Automatically collect ratings and comments after every completed spa visit. Use genuine customer feedback to identify opportunities and improve your services based on real data.
Dynamic pricing
Adjust treatment prices automatically according to time, season, client group or resource. Flexible pricing tools support promotions, VIP rates and event specific offers, helping your spa manage revenue more effectively.
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Time-based special pricing
Set special rates for spa treatments based on duration, date, time, day of the week, service or membership status. This helps you direct demand towards quieter periods and optimise revenue across your schedule. -
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Resource-based pricing
Set spa service prices and durations by resource. Tailor rates to each therapist's experience, treatment room, equipment, or demand so the value of every appointment is clearly reflected at booking. -
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Discounted rates
Add promotional rates in just a few clicks. Show clients the sale price alongside the original price to make spa treatments and packages easier to compare and book.
Data-driven analytics
Run your spa with data-driven insights. Monitor performance in real time, connect Google Analytics, Google Tag Manager, and Meta Pixel, and export raw data to BI or machine learning tools to analyse pricing, services, and the client journey.
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Real-time statistics
Keep track of key metrics as they change. The dashboard shows revenue, service utilisation, and new client growth, helping you make faster decisions based on spa appointment data. -
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Web analytics integrations
Connect your spa booking software to Google Analytics, Google Tag Manager, and Meta Pixel to link bookings and client interactions with your web analytics data. -
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BI & AI readiness
Use booking data for deeper analysis. Export raw data at any time to Excel, Google Sheets, or directly to BI and AI tools for advanced reporting, forecasting, and predictive modelling.
Flexible pricing
Choose a transparent, usage-based pricing model with no hidden fees. The spa software scales with your business and adapts easily to seasonal demand.
Free software
Get started risk-free and create a simple online booking flow for your spa with all the essential features.
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Package includes
Paid features
Start with free software and activate paid features as needed and as your business grows.
Paid featuresAnolla usage statistics
These figures are based on anonymised Anolla usage data, spa booking software configurations, the feature catalogue, feedback collected within the platform and service monitoring. They reflect measured usage and configuration data rather than guaranteed results for any individual spa or wellness provider.
Officially supported languages
26
The number of languages officially supported across Anolla's user interface, notifications, AI assistance and customer support workflows.
Source and method
Overall in-app user rating
4.8/5
The weighted average of in-app user ratings based on spa booking workflows, support conversations and feedback analysis.
Source and method
Measured platform uptime
99.96%
The measured uptime of Anolla's public core spa software services, based on service monitoring data.
Source and method
AI support availability
24/7
The availability of Anolla's AI assistant for automated guidance and answers to common user questions.
Source and method
AI-resolved support chats
79.3%
The percentage of support conversations resolved by the AI assistant without intervention from a customer support agent.
Source and method
Advanced features activated via self-service
12
The number of additional features spa booking system users can activate with one click through self-service settings.
Source and method
Full online payment flow with prepayment
100%
The booking prepayment percentage required through integrated online payments before a spa appointment is confirmed.
Source and method
Core feature coverage in mobile apps
99%
The percentage of core web-based spa booking features supported by Anolla’s iOS and Android mobile apps.
Source and method
Unedited AI-generated support responses
52.4%
The percentage of AI-generated support responses that required no edits from the technical support team.
Source and method
Management accounts using automated notifications
90%
The percentage of active admin accounts using event-based automated notifications for spa appointments, treatments, or client communication.
Source and method
Independently completed initial setup
85%
The percentage of new users who configured the core features of their spa booking software online without additional training or support.
Source and method
Active accounts using advanced features
41.2%
The percentage of active accounts using at least one advanced feature to extend or automate spa management workflows.
Source and method
Anolla ratings on Capterra
Alongside Anolla’s anonymous usage statistics, the independent software review platform Capterra collects ratings from verified users. The results below show how users rate Anolla as spa software.
★★★★★
5.0/5
Ease of use
★★★★★
5.0/5
Features and functionality
★★★★★
4.7/5
Value for money
Ratings are based on user reviews from the independent software portal Capterra.
Frequently asked questions
Find answers to common questions about Anolla spa booking software so you can choose the right solution and get started with confidence.
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keyboard_arrow_downHow does Anolla differ from traditional spa booking software?Many booking systems only handle appointment reservations and calendar management. Anolla is an AI-powered, all-in-one spa booking software that brings bookings, customer relationship management, workflow automation, flexible pricing and online payments together. It supports both hourly appointments and multi-day reservations, works on the web and mobile devices, and can be used worldwide in multiple languages. Its flexible setup suits independent therapists, day spas, hotel spas and larger wellness businesses.
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keyboard_arrow_downDoes Anolla support hourly spa treatments and multi-day spa packages at the same time?Yes. This flexibility is one of Anolla’s key advantages in the spa booking software market. Unlike many booking systems for spas and wellness centres, Anolla does not limit you to a single appointment model. The platform supports hourly treatments such as massages, facials and body treatments alongside full-day spa packages, accommodation and wellness breaks. You can also manage rituals with variable durations, private sauna sessions and structured wellness programmes. Every appointment and reservation, regardless of its type or duration, appears in one central spa calendar. This makes Anolla ideal for hybrid businesses combining beauty treatments, spa access, sauna facilities, accommodation and wellness courses.
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keyboard_arrow_downHow does the Anolla spa AI assistant reduce administrative workload and human errors at reception?Anolla's automated AI customer support assistant is available around the clock and resolves a large share of chat enquiries without manual work. Automated client communication reduces repetitive tasks, helps prevent human error and gives your team more time to improve treatments and the overall guest experience.
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keyboard_arrow_downHow does Anolla’s dynamic pricing help spas offer visitors optimized prices?Anolla’s dynamic pricing module automates pricing for treatments, sauna access and spa packages. Managers can create flexible pricing rules based on the time of day, day of the week, season, occupancy or guest segment, including members, hotel guests and corporate groups. Price adjustments are applied automatically according to your business rules, reducing manual work at reception. The system can offer more attractive rates during quieter periods and increase prices for peak hours, weekends and high season. This helps improve visitor numbers, fill more treatment slots and maximise revenue from every treatment room, spa bed and package sold.
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keyboard_arrow_downIs Anolla suitable for both small day spas and multi-location spa chains?Yes. Anolla’s spa management app is designed to scale with spas and wellness businesses of every size. A small beauty studio, day spa or boutique spa can start with a powerful free plan for managing individual treatments and a growing client base. Multi-location spa groups, large wellness complexes and resorts benefit from a central dashboard that brings every location into one system. The platform lets you add unlimited locations, therapists, beauticians, massage therapists, receptionists and other users. Flexible role-based and location-based access control ensures that each team member can view and manage only the calendars, resources and services relevant to their responsibilities.
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keyboard_arrow_downWhich tools and platforms can Anolla's spa booking software be integrated with?Anolla uses an API-first architecture, allowing the spa booking system to fit smoothly into your existing technology stack. Direct Stripe integration supports secure online payments, including full or partial prepayment for appointments and packages. Google Analytics, Google Tag Manager and Meta Pixel integrations help measure campaign performance and online booking conversions. Booking data can also be exported to BI and machine learning tools to analyse occupancy, guest behaviour and revenue by service, therapist or location. The platform also provides a powerful API and integrations for hotel systems, property management systems, gift card solutions and accounting software.
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keyboard_arrow_downWhat does Anolla’s free plan include and what do the paid spa features add?Anolla's free plan includes the essential spa appointment software tools needed to offer smooth online booking and create an efficient digital reception workflow. It is ideal for small spas, beauty studios and independent therapists who want to test automated booking without fixed costs. Paid spa plans add unlimited automation, advanced integrations with spa and hotel systems, detailed revenue analytics, and loyalty features such as rewards programs, package credits, gift cards and membership-based visits.
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keyboard_arrow_downHow does Anolla’s usage-based pricing help reduce business risks for spas?Anolla’s usage-based pricing model helps reduce financial risk for spa and wellness businesses. You do not have to pay high fixed monthly fees during periods of lower visitor numbers or seasonal demand. Software costs scale with actual booking activity and revenue, helping you keep expenses under control during both quiet periods and peak season. This flexible approach is particularly well suited to seasonal spas, resorts, water parks and accommodation providers that sell spa packages, where demand can vary significantly by season and day of the week.
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keyboard_arrow_downHow quickly can a spa start using Anolla booking software?Setup takes only a few minutes, and a context-aware AI assistant is available 24/7 to guide you through each step. Most users can configure their account independently, making it quick and straightforward to launch the spa scheduling software.
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keyboard_arrow_downWhat makes Anolla’s spa platform a future-proof solution?Anolla is future-ready spa software built on an extensible, modular architecture that grows with your business. Its cloud-based infrastructure and AI-powered learning help the platform adapt to changing guest expectations and developments in the wellness market. Unlike static reservation software, Anolla is built around a powerful API, so new integrations and features can be introduced without disrupting daily operations. The modular platform also supports IoT ecosystems and hardware integrations, including access control for private saunas, self-service entry systems, equipment rental in fitness areas, temperature monitoring and visitor flow sensors. This architecture makes it possible to adopt emerging spa technology continuously while keeping your digital operations and guest experience ahead of the market.
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