Spa booking software

• keyboard_arrow_downHow does Anolla differ from traditional spa booking software?
  Conventional spa booking calendars only provide schedule management. Anolla is a comprehensive all-in-one revenue-optimizing spa booking and workflow platform for spas and wellness centers. The platform unifies online front-desk booking, visitor management (spa CRM), and automated processes in a single system. Unlike static calendars, Anolla uses AI-based spa time planning. Anolla supports intelligent, service- and treatment-based dynamic pricing for spa services and packages. The platform allows parallel management of hourly treatments, multi-day spa packages, and accommodation bookings so that all spa operations run under a single central spa management account.
• keyboard_arrow_downDoes Anolla support hourly spa treatments and multi-day spa packages at the same time?
  Yes, this is one of Anolla’s most important competitive advantages in the spa booking software market. Unlike many spa and wellness booking systems, Anolla does not force you to choose only one booking model. The platform simultaneously supports hourly spa treatments such as massages, facials and body treatments, as well as day-based spa packages, accommodation and holiday bundles. You can also manage variable-duration rituals, private sauna usage and spa programs. All bookings, regardless of their length or type, are consolidated into a single central spa calendar. This makes Anolla ideal for hybrid spa business models that combine beauty treatments, spa visits, sauna centers, accommodation and wellness courses.
• keyboard_arrow_downHow does the Anolla spa AI assistant reduce administrative workload and human errors at reception?
  Anolla’s automated spa customer support AI assistant operates 24/7, answering spa guests’ repetitive booking questions directly in the booking environment. The assistant automatically resolves up to 79.3%¹ of all standard spa booking and package inquiries such as availability, service descriptions, and change requests. In addition, the AI assistant can cover up to 52.4%¹ of first-line technical support without involvement from the spa reception or booking team. Automated communication with spa visitors cuts front desk administration time by up to 39.3%¹ and reduces double bookings, incorrect times, and confusion caused by human error to an absolute minimum.
• keyboard_arrow_downHow does Anolla’s dynamic pricing help spas offer visitors optimized prices?
  The Anolla dynamic pricing module automates spa pricing strategies for treatments, spa and sauna access, and spa packages. Spa managers can configure flexible pricing rules by time of day, day of week, season, occupancy, or guest segment (such as regular clients, hotel guests, or corporate packages). All price changes for spa treatments and packages are applied automatically according to the defined business rules, without manual work at the reception desk. The system helps sell low-demand time slots at discounted rates and increase prices during peak hours, weekends, and high season. The result is higher spa attendance, better utilization of treatment schedules, and maximum revenue from each treatment chair, spa bed, and spa package.
• keyboard_arrow_downIs Anolla suitable for both small day spas and multi-location spa chains?
  Yes, Anolla spa booking software is designed to scale for wellness and spa centers of any size. A small beauty studio or boutique spa can start with a powerful free plan to conveniently manage individual treatments and a small client base. Multi-location spa chains and operators of large spa complexes and wellness resorts benefit from a centralized dashboard that brings all spa locations into a single system. The platform allows you to add unlimited spa locations, therapists, beauticians, massage therapists, administrators, and other users. Flexible role- and location-based access control (RBAC) ensures that each spa employee sees and manages only those calendars, resources, and treatments that fall under their responsibility.
• keyboard_arrow_downWhich tools and platforms can Anolla's spa booking software be integrated with?
  Anolla is built with an API-first architecture so that spa booking software can fit smoothly into the existing spa technology ecosystem. For secure payment processing there is a direct integration with Stripe payment solutions, enabling immediate or partial prepayment for online spa bookings. To measure spa marketing and sales performance the software supports analytics integrations with Google Analytics, Google Tag Manager and Meta Pixel, which help track the effectiveness of spa campaigns and online booking conversions. Where needed, spa booking data can be exported to BI/ML tools to analyse occupancy, visitor behaviour and revenue by service, therapist or location. In addition, the platform includes a powerful API and integrations with other hotel systems, accommodation PMS, gift card solutions and accounting software.
• keyboard_arrow_downWhat does Anolla’s free plan include and what do the paid spa features add?
  Anolla’s free plan includes all the basic spa booking tools to start a smooth online booking and digital front-desk workflow. The free solution is ideal for small spas, beauty rooms and individual therapists who want to test automated booking without fixed monthly costs. Paid spa plans add unlimited automation, advanced integrations with other spa and hotel systems, more detailed revenue analytics, and customer loyalty modules such as membership programs, package points, gift cards and membership-based spa visits.
• keyboard_arrow_downHow does Anolla’s usage-based pricing help reduce business risks for spas?
  Anolla’s usage-based pricing model is specifically designed to mitigate business risks in the spa and wellness sector. Spas don’t have to pay high fixed monthly fees during periods when visitor numbers or seasonal demand are lower. Software costs always scale in proportion to actual booking activity and spa revenue, keeping expenses under control on both quieter days and during peak season. This flexible model is especially suitable for seasonal spas, resorts, water parks and accommodation providers with spa packages, where visitor numbers fluctuate significantly depending on the time of year and day of the week.
• keyboard_arrow_downHow quickly can a spa start using Anolla booking software?
  For a typical spa, getting started with Anolla takes just a few minutes, and the entire setup process is guided by a 24/7 context-aware AI assistant that helps configure the spa service catalog, treatment schedules and online booking page. The platform’s ease of use is rated 5/5¹ on Capterra, and in practice nine out of ten spa team members learn the system’s core functionality in under 30 minutes¹. This means that front desk staff, therapists and spa managers can quickly move to a digital environment for booking and operations management.
• keyboard_arrow_downWhat makes Anolla’s spa platform a future-proof solution?
  Anolla is a future-proof spa booking software solution thanks to its extensible modular architecture that grows with your spa’s needs. The cloud-based setup and AI-driven learning allow the platform to adapt to the evolving spa market and changing visitor expectations. Unlike static spa booking programs, Anolla is built around a powerful API that lets you add new integrations and functionalities without disrupting spa operations. The extensible modular platform also supports an IoT ecosystem, including spa hardware integrations such as door control for private saunas, self-service entry systems, equipment rental in training areas, and temperature and visitor flow sensors. This architecture enables continuous integration of the latest spa technologies, keeping your spa’s digital tools and guest experience one step ahead of the market.

¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.