All-in-one software
Create precisely the kind of ski resort booking solution your mountain resort, ski school, or rental shop actually requires – a modular ski management platform with a wide range of configuration and integration options, ready to support growing visitor volumes and AI-based self-service.
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Add-on modules
Extend your ski resort booking software’s capabilities in real time – activate 20+ specialized modules with one click (ski school group lessons, equipment rental schedule, lift ticket timing, season passes and more) and reduce the resort’s manual administrative workload by up to 41.2%¹ (Capterra Features & Functionality 5/5). -
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Scalable data management
Add unlimited ski resort locations, slopes, lift lines, instructor team members, ski courses, rental equipment categories and clients, and manage all ski season bookings from a single centralized platform 33.1%¹ more efficiently. -
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IoT Ecosystem
A powerful automation engine that connects skiing’s digital booking processes with the mountain resort’s physical infrastructure (e.g. gated access systems for lifts, slope lighting automation, HVAC and resort accommodation) – enabling 24/7 self-service slope access, autonomously operating slope solutions and 10–30% energy savings.
24/7 Sales Agent
Turn your ski booking software into a 24/7 virtual sales environment that matches lift tickets, ski school packages, snowboard rentals and accommodation offers in real time with the needs of the right skiers – for instant bookings, quote requests or tailor-made group packages.
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Service marketplace
Bring your ski resort, ski school and equipment rentals into the spotlight on a targeted service marketplace where winter sports enthusiasts discover ski trips and mountain packages without additional marketing – increasing bookability and online visibility by up to 16.9%¹, especially for mountain resorts that are just starting in digital channels. -
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Quotes and orders
Accept profitable group bookings, corporate ski days, training camps, and private inquiries and respond to price inquiries with professional offers – this way you make the most of every snow-rich weekend, increase your ski resort’s revenue, and grow your recurring customer base. -
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Interactive Business Profile
Consolidate all your skiing-related business activities – ski resort, trail information, lift tickets, instructor lessons, equipment rental and accommodation – into a personalized interactive business profile. This profile serves as a comprehensive ski services environment where customers can 24/7 book mountain access, confirm ski lessons, rent equipment, pay online and submit price inquiries for special packages.
24/7 Contextual AI support
Use an AI assistant specifically trained for ski booking software and deeply integrated with it, which answers up to 79.3%¹ of technical and booking-related questions from ski resort visitors in real time 24/7 in 25 languages, provides personalised slope recommendations, helps select a ski course at the right level, and reduces customer support workload throughout the season.
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Contextual AI Assistant
The context-aware AI skiing assistant resolves in real time up to 79.3%¹ of typical ski resort inquiries and up to 52.4%¹ of first-level technical support questions by analyzing the currently open ski resort booking view, season pass data, lift tickets, ski equipment rental bookings and accommodation occupancy, providing each skier with personalized solutions. -
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Automated customer communication
Automated customer communication sends event-based, personalized notifications about ski pass purchases, equipment rental, ski school lessons, lift passes, group packages and accommodation bookings at the right time to the right skiers (in 25 languages) – reduce the ski resort’s customer management workload by up to 39.3%¹ and handle all communication for the ski center within Anola’s ski booking platform with a clear and documented history. -
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24/7 Customer Support
Your ski resort guests have 24/7 access to an AI-powered ski support chat window in 25+ languages that knows your pricing, day passes, season passes, slopes, lift opening hours, equipment rental terms and ski school schedules – it follows your resort rules, guides them in case of problems or booking changes and ensures a smooth experience for skiers while reducing the need for manual intervention by up to 59.3%¹.
Trusted Platform
A recognized all-in-one skiing booking software – the preferred choice for hundreds of ski centers, mountain resorts, snow parks and ski schools. Replace fragmented tools for lift passes, equipment rental, instructor schedules, group lessons and accommodation with a single central solution and offer skiers a queue-free, top-tier booking and mountain experience.
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Easy to Use
The ease of use of the Anolla skiing booking system is 5/5 – intuitive management of slopes, lift tickets, ski equipment rental, ski school lessons and accommodation units, along with 24/7 multilingual guided support, have reduced training time for new ski resort staff by 60%, enabling 9 out of 10 cashiers, equipment warehouse staff and ski school administrators to master the key ski booking functions in under 30 minutes¹ (Capterra rating). -
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Unrivaled Value Proposition
Anolla skiing booking software is a profitable and reliable investment for ski resorts: its value for money rating is 4.7/5¹ and its features and reliability rating is 5/5¹ on Capterra. The system uses usage-based pricing that suits seasonal demand in ski resorts – you only pay for the actual volume of lift passes, equipment rentals and lesson bookings. There are no hidden costs, low-season risks are mitigated and your resort’s ski service margins improve. -
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Real‑Time Support
Real-time support for ski resorts: A 24/7 context-aware AI support agent that resolves 79.3%¹ of tickets understands slope conditions, lift statuses, weather-related closures, pricing campaigns, and ski school schedules. Together with automation integrations (e.g. lift gate systems, payment gateways, rental shop software), it has raised ski resorts’ customer support satisfaction scores to 4.7/5¹. -
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Security and Compliance
Security and compliance for ski resorts – encryption, 24/7 technical monitoring and cloud-based backups protect your ski resort ticket sales, customer accounts, payment information, season passes, booking history and staff schedules 90–95% more effectively than local servers. Anolla’s ski booking software is GDPR-compliant, allowing you to confidently develop your mountain resort business and expand services into new markets.
Customer Experience
An aggregate rating of 4.8/5¹ and 99.96%¹ uptime prove the reliability and top performance of Anolla’s skiing booking platform even on peak-season weekends. Real success stories from ski resorts show measurable growth in ticket revenue, improved utilisation of rental equipment, optimised ski school sessions and reduced lift queues – join leading mountain resorts that refuse to compromise on managing their ski operations.
Customer Success 360°
Turn ski resort customer service into a strategic growth partnership – Customer Success 360° brings together 24/7 context-aware mountain support, detailed reservation analytics, dynamic dashboards for slope, lift, rental equipment, and ski school capacity, plus automated follow-up notifications to anticipate skiers’ needs, increase satisfaction, encourage season pass renewals, and grow the share of loyal resort guests.
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360° Personalization
360° personalization adjusts real-time ski packages, lift tickets, rental gear sets, instructor levels, ski school group classes, and accommodation options for every skier based on their booking history, skill level, and preferences – smart recommendations, quick picks for repeat bookings, and 24/7 chat support create a smooth one-click mountain experience on both mobile and at the ticket desk. -
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Customer Management
Ski resort customer management (CRM) consolidates all data on lift ticket purchases, equipment rentals, ski school lessons and season passes into a single real-time database – create dynamic skier segments, add personal notes regarding skill level, equipment preferences and favourite runs, and strategically grow the resort’s loyal customer base. -
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Link Manager
Create and share unique skiing booking links and QR codes – every button on the ski resort website, ski school ad on social media, hotel partner banner or printed flyer becomes a direct path to booking lift tickets, rental equipment and ski lessons. -
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Online payments
Secure advance payments for ski area bookings – integrated online payments confirm lift tickets, equipment rentals and ski lessons only after successful prepayment, reducing last-minute cancellations and lost revenue from no-shows to almost completely. -
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Automated Waitlist
The automated skiing services waitlist fills freed-up times and lift passes 24/7: the system instantly notifies skiers when a spot opens up in ski school groups, private lessons or popular time windows on the slopes, significantly increasing lift and instructor utilization rates. -
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Translation Management
Offer every foreign visitor an automatic native-language booking experience in 25+ languages – ski course descriptions, rental equipment information, mountain rules, and the entire online booking interface are localized instantly, breaking language barriers and increasing international ski tourism sales.
Customer Loyalty Analytics
Ski resort customer loyalty analytics shows in real time who your most valuable season pass holders, frequent lesson participants and rental equipment users are, and which slopes, times of day and service packages they prefer – allowing you to offer personalized pricing, dynamic lift ticket campaigns and maximize both lift occupancy and average basket value.
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Memberships
Create multi-tier ski resort loyalty programs – automate season pass and VIP membership levels, offering each tier exclusive discounts on lift tickets, ski equipment rental, ski school lessons and parking; even a small increase in regular skiers’ retention can significantly boost your mountain resort’s profitability. -
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Passes and Tickets
Prepaid slope passes, snow park tickets and reusable training visits ensure stable cash flow and repeat visits – automatic tracking of passes and training sessions reduces manual work to near zero and eliminates errors in ticket control. -
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Recurring Subscriptions
Recurring subscriptions create automatically renewing subscription-based ski passes, training packages and monthly parking passes, providing the ski resort with a stable, predictable monthly cash flow and guests with uninterrupted access to the slopes without having to book again each time. -
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Email Campaigns
Send ski resort email campaigns to exactly the right skier segments – export dynamic groups such as beginners, advanced riders, snowpark enthusiasts or families with children to your marketing platform in one click and offer them targeted seasonal campaigns, snow condition updates and special deals that bring measurably more bookings.
Booking Management
Manage all bookings for lift passes, ski equipment rental, ski school lessons, snowboard courses, group packages and corporate events from a single ski resort dashboard – bring individual and group bookings, instructor timetables, lift load and notifications onto one screen, reducing manual work and providing a complete overview of your resort’s activity dynamics and revenue potential.
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Group Bookings
Automate group bookings for ski activities – set participant limits for each ski lesson, camp, and tour, manage live attendee lists, and easily create recurring group trainings for both beginners and advanced skiers. -
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Multi-Resource Booking
Let ski customers book multiple alpine or cross-country passes, instructors, ski sets and equipment packages in a single transaction – ideal for managing ski camps, competitions, family packages and corporate winter events. -
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Hourly and Daily Services
Manage all ski services from one ski resort platform – minute-based private lessons, hourly group trainings, day passes, multi-day ski camps and season passes are clearly structured and easy to book. -
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Variable-Duration Services
Create flexible-duration skiing services – let clients choose the length of training sessions, ski equipment rental periods or track usage time to utilize the slopes as efficiently as possible and increase ski resort occupancy during peak hours. -
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Flexible Booking Rules
Tailor ski lesson and slope usage rules precisely to your ski resort’s logic – define minimum and maximum advance booking times, cancellation and prepayment conditions, confirmation methods, and use a colour-coded calendar to manage bookings for different slopes, instructors and ski park resources in day, week or month view.
Schedule Management
Combine downhill slopes, cross-country tracks, ski lessons, instructors, ski camps, lifts and rental equipment schedules into one ski resort dashboard – role-based access for coaches, ticket office and trail maintenance plus real-time updates significantly reduce double bookings and planning errors.
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Schedules
Automatically synchronize ski resort schedules with your online booking calendar – set fixed opening hours, special evening times for lit slopes, maintenance slots and seasonal exceptions in a few clicks, and let the calendar keep the visible availability up to date for guests. -
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Time Blocking
Block ski slopes, lifts, rentals and instructors exactly when needed – create one-time or recurring maintenance breaks, instructor trainings, closed practices for teams or special events with specific date, time and weekday filters to avoid overlapping bookings. -
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Resource Management
Manage limited ski equipment and slope capacity wisely – link ski sets, snowboards, helmets, lift passes, training slopes and freestyle parks to specific trainings and packages, avoid double-renting and increase your ski resort’s throughput and profitability every season. -
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Access Management
Precisely define which ski resort features, slopes, equipment and booking data can be seen by instructors, rental staff, cashiers and management – customize automatic notifications for coaches, customers and the maintenance team so the entire resort workflow stays safe and controlled.
Mobile-first software
Use truly mobile-first ski booking software – customers book ski lessons, rent equipment and buy day passes directly from their phones, staff track slope capacity and schedules in real time, cloud sync keeps every device up to date, and instant app notifications provide immediate updates about changes and weather conditions.
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Cloud-based access
Cloud-based ski booking software gives every resort manager, instructor and cashier access from any slope, lodge or device with 99.96%¹ uptime – all slope planning, rental equipment and ski lesson data are automatically synchronized in real time. -
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Cross-platform ecosystem
The cross-platform skiing booking solution runs in the ski resort office on Mac/PC computers, at cashier points on tablets, and on iOS and Android smartphones – start managing lift tickets, rental equipment, or ski instructor schedules on one device and continue on another with the same smooth and intuitive user experience. -
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Admin app
The admin app built specifically for ski resorts on iOS and Android offers 100% of the web-based ski booking system’s functionality – manage lift ticket sales, instructor schedules, snowboard and ski rental calendars, and group lessons in real time, receiving instant push notifications wherever you are on the slopes or on the ski bus. -
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Client app
The mobile-friendly skiing booking app (iOS, Android, web) allows skiers and snowboarders to buy lift tickets, book lessons, rent equipment and join group sessions in just a few clicks – customers can instantly see available times, prices and locations and receive immediate notifications about any changes to their ski day. -
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Instant app notifications
Real-time app notifications give the ski resort manager and staff an instant overview of all customer actions – lift ticket purchases, ski and snowboard lesson bookings, equipment rental orders, cancellations and messages in both browser and mobile, keeping mountain operations running as smoothly as possible.
Personalized automated notifications
Create personalized automated notifications for skiers based on the booked ski lesson, rental equipment location, lift pass and channel (email/SMS) – well-timed, branded messages guide customers on where to go, what to bring and how to prepare for their day on the mountain, reducing confusion and the load on the ski resort info desk.
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Automated confirmations
Automatic confirmation emails and SMS messages give skiers, ski instructors, rental companies, and ticket offices immediate assurance for every booked ski lesson, lift pass, group training, or rental package purchase and any changes made, reducing mistakes and double bookings. -
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Reminders
With automatic SMS and email reminders you can reduce no-shows for ski lessons and rentals by up to 14.9%¹ – clients receive timely notifications about ski pass validity, one hour before ski school starts, or before rental equipment return deadlines, with SMS being delivered even on the slopes without internet. -
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Automatic feedback collection
Automatic feedback collection requests ratings (5★) and comments from customers after every completed ski lesson, snowboard training, lift pass use or rental service – enabling you to measure instructor quality, satisfaction with slopes and lifts, and improve ski resort services based on data.
Dynamic pricing
Dynamic pricing automates prices for lift passes, ski lessons, equipment rental and snow park access according to time of day, season, weather, customer group and slope network – one of the market’s most powerful pricing modules for creating special rates, VIP tickets, low-season deals and event-based campaigns that maximize ski resort revenue.
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Time-based special pricing
Time-based special pricing lets you configure automatic discounts for ski lesson duration, date, time, day of the week, slope area, equipment package and client membership – helping you fill morning and evening slots, manage peak-time demand and optimize ticketing and rental revenue for your ski resort more effectively. -
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Resource-based pricing
Resource-based pricing in skiing – set flexible prices and session times for ski instructors, rental equipment packages, lift passes and ski buses according to experience, time of day, seasonality and demand, so that every ski session fairly reflects its true value and generates maximum revenue. -
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Discounted rates
Dynamic ski offers with one switch – quickly activate early-bird prices, off-season ski pass discounts, group and family ski package reductions, and clearly show the customer the crossed-out regular price and attractive campaign price to encourage immediate booking of ski lessons, equipment rental and accommodation packages.
Data-driven analytics
Optimize your ski resort business with data – track instructor utilization, rental turnover for ski equipment, lift-ticket sales and ski-camp registrations in real time, connect all bookings to Google Analytics, Google Tag Manager and Meta Pixel, and export raw data to BI or ML tools to test pricing strategies, plan seasonal capacity and design ski-customer journeys from the first click to the last run.
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Real-time statistics
Track ski resort performance in real time – the dashboard shows, to the second, ski instructors’ schedule occupancy, ski equipment rental usage, revenue from lift passes and ski packages, and the number of new ski clients so you can quickly adjust slope planning, instructor schedules, rental opening hours and promotions according to weather and demand. -
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Web analytics integrations
Connect your skiing booking flow with precise web analytics – integrate Google Analytics, Google Tag Manager, and Meta Pixel to see which ski package pages generate the most bookings, which ad campaigns fill your ski school groups, and which landing pages sell lift tickets, equipment rental, and snowboard camps best. -
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BI & AI readiness
Unlock the full potential of your ski resort data – export booking and sales data to Excel, Google Sheets or directly into BI and AI tools at any time to perform in-depth seasonal trend analysis, forecast instructor demand, optimize rental equipment fleets, price lift tickets based on demand and build predictive models for snow conditions, visitor numbers and revenue planning.
Questions and answers: Anolla software
Answers to key questions about Anolla ski booking software – quickly get a clear overview of how to digitalize ski instructor schedules, equipment rental, lift ticket sales and ski camp registration, so you can make an informed choice and confidently start automating online booking and sales for your entire ski resort.
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keyboard_arrow_downHow does Anolla’s ski booking software differ from standard online booking solutions?Most ski resort booking calendars only allow basic scheduling and simple registrations. Anolla is a comprehensive all-in-one revenue-optimizing ski booking and management platform for mountain resorts, ski equipment rentals, ski schools, and lift ticket sales. The platform unifies equipment rental management, lift ticket and ski pass booking, ski instructor scheduling, customer management (CRM), and automated communication in a single system. Unlike static calendars, Anolla uses an AI-based dynamic booking engine that optimizes slope capacity and lift queues. Anolla supports dynamic pricing for ski passes, equipment rentals, and ski lessons based on season, weekday, and occupancy. The platform allows simultaneous management of hourly ski lessons, daily lift tickets, multi-day ski passes, and week-long ski holiday packages in a single calendar.
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keyboard_arrow_downDoes Anolla support hourly ski lessons and multi-day ski passes at the same time?Yes, this is one of Anolla’s main competitive advantages in the ski resort booking software market. Unlike many simple online booking systems, Anolla does not force a ski resort or ski school to commit to a single timing model. The platform simultaneously supports hourly ski lessons, daily lift tickets, multi-day ski passes, weekly passes and individually timed ski packages. You can manage variable-duration private trainings, group lessons, children’s ski camps and equipment rental periods. All bookings – equipment rentals, lift tickets, ski school classes and ski bus seats – are consolidated into a single central mountain resort calendar. This allows one ski resort account to manage different combinations of slopes, lifts, instructor groups and rental locations in parallel. Anolla is ideal for hybrid business models such as mountain resorts offering lift passes, equipment rentals, ski school, snowboard training, ski and snowboard camps and accommodation at the same time.
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keyboard_arrow_downHow does the Anolla AI assistant help reduce administrative workload and human errors in ski resort operations?Anolla’s automated customer support AI assistant operates 24/7, helping the ski resort, ski school, and rental shop answer repetitive booking questions without manual intervention. The assistant automatically resolves up to 79.3%¹ of all standard inquiries such as ski pass bookings, equipment rental times, lesson availability, and group training schedules. In addition, the AI assistant can resolve up to 52.4%¹ of first-line technical support questions related to online bookings, payments, and confirmation emails. This means the ski center’s info phone and email are significantly less overloaded, reducing manual work for mountain resort administrators. Automated customer communication—from booking confirmations and reminders to notifications about weather-related changes—cuts administration time by up to 39.3%¹. The result: a lower administrative burden, fewer double bookings, more accurate tracking of ski passes and equipment usage, and minimal human errors during peak season.
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keyboard_arrow_downHow does Anolla’s dynamic pricing module help ski resorts optimize their prices?The Anolla dynamic pricing module automates pricing strategies for ski resorts, ski schools, and equipment rental outlets. Ski operators can define precise pricing rules for lift tickets, ski passes, equipment rentals, and ski lessons based on time of day, season, day of week, weather conditions, slope occupancy, or target groups (such as families, children, locals, or season-pass holders). All price changes are applied automatically in line with the defined business rules, eliminating the need to manually and constantly update price lists. The system helps sell lower-demand periods—for example weekday morning lift tickets or late-evening ski lessons—at discounted prices to increase slope utilization. During peak hours, weekends, and school holidays, dynamic pricing enables you to generate maximum revenue while optimizing lift and run loads. The strategy aims to increase occupancy, raise the average booking value, and improve the overall profitability of the ski area throughout the season.
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keyboard_arrow_downIs Anolla suitable for both individual ski instructors and ski resorts with multiple mountain centers?Yes, Anolla ski booking software is designed to scale for ski resorts and winter sports operators of any size. A single ski instructor or a small ski school can start with a powerful free plan to conveniently manage ski lessons, snowboard training, client data, and payments. Ski resorts with multiple slopes and multi-location ski destinations benefit from centralized management, where all lifts, runs, rental points, instructors, accommodations, and add-on services are brought together in one cloud-based solution. The platform allows you to add unlimited resort locations, user accounts, ski instructors, rental points, and tills. Flexible role- and location-based access control (RBAC) allows you to define different permissions for resort managers, sales, cashier staff, instructor teams, and customer support, ensuring secure and structured access to all booking data across the ski resort.
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keyboard_arrow_downWhich tools and platforms does Anolla's ski booking software integrate with?Anolla is built with an API-first architecture that fits well with the digital ecosystems of modern ski resorts and ski areas. The platform supports key integrations with payment solutions to process online payments for lift tickets, ski passes, equipment rental and ski lessons – including integration with Stripe payments and other popular payment gateways. Anolla’s ski resort booking software connects with analytics tools such as Google Analytics, Google Tag Manager and Meta Pixel, enabling you to measure booking conversion rates, campaign performance and seasonal demand. Where necessary, raw data can be exported to BI/ML tools to build detailed reports on slope occupancy, lift load and booking trends. In addition, the platform includes a powerful public API that can be used to integrate the ski resort website, accommodation systems, ticket office sales, loyalty programmes, accounting and other back-office systems into a single ski resort management solution.
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keyboard_arrow_downWhat is included in Anolla’s free plan and what do the paid ski resort features add?Anolla’s free plan includes all the basic tools needed to start online booking for a ski resort, ski school or equipment rental point. With the free version you can manage ski pass reservations, ski lesson schedules, equipment rental calendars, store customer data and send automatic booking confirmations. This makes the free plan ideal for individual ski instructors, small ski schools and seasonal rental locations that want to start digital booking quickly. Paid features add unlimited automation flows, advanced integrations (such as ticket gate systems, loyalty cards, accommodation platforms), extended rules for dynamic pricing and loyalty modules for ski passes, points systems and rewarding repeat visits. This lets every ski resort choose exactly the functionality level that supports its growth and business model.
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keyboard_arrow_downHow does Anolla’s usage-based pricing help ski resorts reduce business risks?Anolla’s usage-based pricing model is specifically designed to reduce the business risks of seasonal and demand-fluctuating winter sports companies. Ski resorts, ski schools and equipment rental points do not have to pay high fixed monthly fees during periods when there is no snow or visitor numbers are low. Costs always scale in proportion to the actual booking volume – you pay according to how many lift tickets, ski lessons or rental transactions are made through the platform. This allows a ski resort to keep fixed costs under control while still maintaining a professional booking solution during quieter seasons. The model is ideal for winter sports centers with strong seasonality, as well as mountain resorts that combine the winter ski season with summer hiking, cycling or climbing services.
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keyboard_arrow_downHow quickly can I get my ski resort or ski school up and running with Anolla?Getting started with Anolla usually takes just a few minutes, and the entire setup is guided by a 24/7 context-aware AI assistant tailored to the needs of a ski resort. The ski center can quickly add slopes, lifts, equipment categories, ski instructors, ski packages and pricing tiers. The platform’s ease of use is rated 5/5¹ on Capterra, meaning that new resort staff, cashiers and instructors learn the booking and calendar features quickly. Based on statistics, nine out of ten team members master the system’s core functionality in under 30 minutes¹, which is a critical advantage for busy ski resorts where new seasonal staff often join right before the season starts.
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keyboard_arrow_downWhy is Anolla a future-proof solution for ski booking systems?Anolla’s skiing booking software is future-proof thanks to its extensible modular architecture that grows with the needs of your ski resort and the winter sports market. The platform evolves continuously through its cloud-based infrastructure and AI-driven learning, analyzing reservation data, seasonal patterns, and customer behavior. Unlike static booking software, Anolla is built around a powerful API that allows ski resorts to integrate the system with lift gate access, ski pass validators, accommodation platforms, POS systems, and partner channels. The extensible modular platform also supports an IoT ecosystem, including hardware integrations such as automated ticket gates, door access for accommodation units, rental equipment scanners, and sensors that measure slope and lift occupancy. This architecture enables Anolla to continuously integrate the latest security, payment, and resort management technologies, ensuring that your mountain resort’s digital tools stay at the forefront of the market for seasons to come.
¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.
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