Security guard management software
Manage scheduling, bookings and daily security operations in one configurable system. Adapt workflows, permissions, reports and integrations to the needs of your guarding or patrol business as your security company grows.
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Add-on modules
Extend your security guard scheduling software as your needs evolve. Enable additional features with one click and automate rosters, shifts, and workflows to reduce manual administration without complex setup. -
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Scalable data management
Add unlimited client sites, users, services, and customers. Manage your entire security operation from one central security guard management system, whether you oversee a single site or multiple locations. -
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IoT Ecosystem
Anolla serves as an automation engine that connects digital workflows with physical infrastructure, including access control, automated lighting, and other on-site technologies. It supports 24/7 self-service and helps security companies run more autonomous operations.
24/7 Sales Agent
Get a 24/7 digital sales environment that matches your guarding and security services, guards’ availability and site specifics in real time with the right client requests – from one-off event security to long-term guarding contracts.
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Service marketplace
Showcase your security services to prospective clients in the marketplace. Increase your online visibility without additional marketing work, especially when you want your security agency to stand out across digital channels. -
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Quotes and orders
Accept profitable guarding and security solution orders and respond to price inquiries with structured proposals – this way you capture every valuable site, event, or contract opportunity and grow your security services portfolio and client base. -
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Interactive Business Profile
Bring your entire security company’s operations into one interactive business profile. It is an all-encompassing security services environment where clients can 24/7 book security guards, order patrol services, request electronic surveillance, confirm schedules, pay invoices, and submit quote requests for different sites.
24/7 Contextual AI support
Use Anolla’s integrated AI assistant, available around the clock. Multilingual support and context-aware recommendations save time, simplify security staff scheduling, and help you deliver a better client experience.
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Contextual AI Assistant
The context-aware AI assistant automatically handles many routine enquiries and supports users with more technical follow-up questions. By considering each user’s request, account activity, and relevant data, it provides faster, more personalised answers. -
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Automated customer communication
Automated customer communication sends personalised, event-based notifications to the right person at the right time. Manage multilingual messages and securely documented conversations in one place to support the day-to-day coordination of security services. -
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24/7 Customer Support
Your clients can access AI chat support at any time and in most major languages. The assistant answers frequently asked questions, guides users, and helps resolve issues outside your team’s working hours.
Trusted Platform
A recognized all-in-one security guard scheduling and booking software – the preferred choice for hundreds of security companies, event security organizers and property owners. Replace fragmented guard rota spreadsheets, separate communication tools and manual patrol logs with a central solution and provide security service clients with a transparent, professional and fast experience.
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Easy to Use
Anolla’s security guard scheduling software features a clear interface designed for quick adoption. Multilingual guided support is available 24/7, helping most users set up their accounts and start managing guard shifts and rosters quickly. -
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Unrivaled Value Proposition
Anolla pricing is based on actual usage, so you only pay for what your security company needs. There are no hidden fees, and the security guard scheduling software scales smoothly as your workforce, shift schedules, and service volume grow. -
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Real‑Time Support
Real time support keeps daily operations running smoothly when questions arise about shifts or service bookings. A context aware AI agent resolves many common requests and works with automation integrations to reduce manual administration. -
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Security and Compliance
Your security company’s schedules and client data are protected with encryption, continuous monitoring, and cloud backups. These safeguards provide stronger protection than relying solely on local servers. Anolla is GDPR compliant, helping you manage security operations and grow your business with confidence.
Customer Experience
Customer stories, user feedback, and measurable results show how Anolla helps security teams streamline operations, deliver a better booking experience, and support sustainable business growth.
Customer Success 360°
Turn security service customer care into a strategic partnership – Customer Success 360° combines 24/7 context-aware security support, detailed booking statistics, site and patrol analytics, and dynamic dashboards to anticipate guarding needs, optimize security team workload, increase client satisfaction, and extend security service contracts.
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360° Personalization
360° personalization adjusts, in real time, the suitable guarding setup, security guard profiles, patrol frequency, and service packages for each security-service client and site based on past bookings and preferences – smart recommendations, quick bookings, and round-the-clock chat support ensure a smooth one-click guard-booking experience. -
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Customer Management
Security company customer management (CRM) consolidates all client, site and guarding scheme data into a single real-time security profile database – create dynamic customer segments (shopping centres, event organisers, nightclubs, industrial sites), add risk notes, personalise communication regarding static guarding, patrol services or event security, and increase client loyalty with strategic security service offerings. -
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Bookings for website and sharing
Create and share separate security guard booking links and QR codes for each security service – every event invitation, website “Order security service” button or partner flyer becomes a direct path to booking a specific security team, site guarding service or event security package. -
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Online payments
Accept secure advance payments when clients book guarding services. Each booking is confirmed after payment is received, helping your security agency reduce no shows, protect revenue, and improve cash flow. -
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Automated Waitlist
An automated waitlist helps fill newly available service times and unassigned schedule capacity faster. Clients receive notifications when suitable availability opens up, improving utilization around the clock. -
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Translation Management
Give clients and users a booking and communication experience in their preferred language. Manage service descriptions, interface content, and notifications through centralized language settings to simplify international sales and improve usability. Anolla supports operations across multiple countries, currencies, and time zones.
Customer Loyalty Analytics
Customer loyalty analytics shows in real time which clients – shopping centers, property managers, event organizers or nightclubs – are your most valuable and which security services (site guarding, personal protection, event security, video surveillance support, patrol services) they use the most, enabling you to offer differentiated price lists, strategic security packages and maximize guard resource utilization and total security service revenue.
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Memberships
Create tiered loyalty or membership programs for your clients. Membership levels can be managed automatically, with exclusive offers for security services, recurring service packages, and passes assigned to each tier. -
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Passes and Tickets
Prepaid security packages and fixed patrol bundles ensure stable cash flow and repeat orders – automatic tracking of each use per event, site or guarding period reduces security contract administration to a minimum and eliminates manual counting errors. -
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Recurring Subscriptions
Recurring subscriptions create automatically renewing security service packages – monthly site guarding contracts, nightclub door security schedules or regular patrol services are renewed automatically, ensuring a predictable monthly cash flow and uninterrupted protection. -
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Email Campaigns
Send targeted email campaigns to exactly the right security services audience – export dynamic customer groups (long-term site surveillance clients, seasonal event organisers, high-risk industrial sites) to your marketing platform in one click and offer them tailored security packages and proposals about response times and crisis management solutions, achieving measurably higher utilisation and larger contract volumes.
Security service booking software
Manage security service bookings, site requirements, event plans and guard assignments from one central view. Coordinate everything from individual shifts to large events and property protection services with less manual administration and clear, up to date booking information.
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Group Bookings
Automate group call-outs for security teams – set the maximum team size for event or site security, build live duty rosters and lists, and manage recurring security plans for major events and permanent guarding assignments. -
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Multi-Resource Booking
Configure booking of multiple security assets and posts – allow clients to schedule several guards, patrol cars, guard posts and technical security equipment in a single confirmation, simplifying event security and complex guarding packages. -
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Hourly and Daily Services
Manage all security services – from hourly site guarding and night patrols to multi-day event security and permanent guarding – in a single security guard booking software that adapts to your shifts, rosters and security plans. -
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Variable-Duration Services
Create flexible-duration security services – let clients choose the required number of guards and the length of coverage (hours, shifts, nights) to handle both short-term assignments and long-term posts, increasing utilization and occupancy without manual work. -
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Flexible Booking Rules
Your security operations, your rules – set notice periods for booking security guards, cancellation and confirmation conditions, minimum shift duration, and manage colour-coded duty rosters in day, week or month view.
Security staff scheduling software
Build guard rosters, assign officers to client sites and manage workforce availability from one central schedule. Role based permissions and real time updates help prevent conflicts, improve shift coverage and keep daily operations running smoothly.
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Schedules
Security guard shift schedules automatically synchronize guard and site availability with the online calendar – set up standard shifts, peak hours and exceptions (major events, additional coverage) in just a few clicks, and the entire security plan updates in real time. -
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Time Blocking
Flexible time blocking for security teams – create single or recurring blocks for specific guards, patrols or posts by setting exact dates, times and weekdays to reserve time for training, breaks or strategic security operations. -
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Resource Management
Manage all security resources – link security guards, patrol cars, guard posts, CCTV cameras and other security equipment to specific sites and event security packages, avoiding double-bookings and increasing the efficiency and profitability of security services. -
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Access Management
Assign access rights for security staff and dispatchers to sites, duty schedules and reports, and automate critical notifications – each role only sees the security information they’re allowed to, ensuring a safe and controlled security operations workflow.
Mobile-first software
Mobile-first security guard booking software – a modern interface, cloud-based synchronization, and instant notifications ensure that dispatchers, site managers, and guards can see duty rosters, call-outs, and changes in real time on every device.
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Cloud-based access
Access your security guard scheduling software securely from any device or location. Data syncs automatically, while performance and security are continuously monitored to help you manage guard operations with confidence. -
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Cross-platform ecosystem
The cross-platform security software ecosystem spans from Mac/PC to iOS and Android – start drafting manned guarding schedules in the office and continue managing patrols or logging incidents on mobile with the same smooth and intuitive experience. -
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Admin app
A mobile-friendly control app for security company dispatchers and managers – the iOS and Android app offers 100% of the web version’s functionality, real-time incident alerts, and the ability to manage guard posts, security teams and urgent call-outs from anywhere. -
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Client app
The client app (iOS, Android, web) for security service customers provides a quick overview of site security plans, patrol schedules, security incident reports and invoices, and allows booking security guards or event security with just a few taps and instant notifications. -
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Instant app notifications
Real-time app notifications about all security client actions – new guarding and event security bookings, quote requests, cancellations, schedule changes and messages reach both browser and mobile, ensuring rapid response.
Personalized automated notifications
Set up automated notifications based on security service type, site location and channel (email/SMS) – customized messages about booked guard posts, event security, patrol services and risk assessments reach the right customer group at the right time while maintaining your security brand’s voice and professional, self-sufficient communication.
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Automated confirmations
Provide assurance to security service clients and the security team – send automatic email and SMS confirmations for every guarding reservation, schedule change, new site assignment, event security approval, or contract renewal. -
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Reminders
Reduce missed shifts and no-shows with automated SMS and email reminders. Notifications reach security guards and clients at the right time, while SMS provides a fast, reliable channel even when internet access is unavailable. -
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Automatic feedback collection
Automatically collect ratings and comments after each completed security service. Use feedback from verified client experiences to identify issues, monitor service standards and continuously improve service quality.
Dynamic pricing
Automate pricing for security guards and protection packages by time of day, season, event profile, customer group and site risk level – one of the sector’s most powerful pricing modules for creating event security packages, VIP protection, night patrols and event-based discounts, maximizing your security business revenue.
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Time-based special pricing
Create automatic special prices based on security service duration, date, time, day of the week, type of guard post and client membership to fill night shifts, weekend event security and peak-season patrols with optimal profitability and manage demand more effectively. -
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Resource-based pricing
Resource-based pricing for security services – assign different prices and shift lengths to each security guard, event security team, site guarding assignment and patrol service based on experience, certifications, site risk level and seasonality, so that every guarding and protection service fairly reflects its value. -
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Discounted rates
Discounted rates for security services with a single switch – rapidly launch campaigns for loyal customers, long-term security contracts or low-demand periods, displaying a clearly discounted security offer and crossed-out regular price in the booking view to steer clients toward booking your security team.
Data-driven analytics
Manage your security business with data – track booked guard sites, patrol coverage, event-security workload, guard workload and revenue in real time, link booking data with Google Analytics, GTM and Meta Pixel, and export detailed security-service statistics to BI and ML tools to optimize guard rates, shift planning and the client order journey.
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Real-time statistics
Real-time statistics for managing a security company – the dashboard shows, to the second, which security services (site guarding, patrol, event security, close protection) are booked, revenue by shift, site and region, when new clients are added, and which guard times fill up fastest so you can quickly reinforce teams and adjust pricing. -
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Web analytics integrations
Web analytics integrations for selling security services – connect security guard booking software with Google Analytics, Google Tag Manager and Meta Pixel to link every security booking, inquiry, abandoned order and event security request form submission with an exact traffic source and measure which campaigns generate the most profitable guarding contracts. -
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BI & AI readiness
BI and AI readiness for your security company data – export raw data at any time on all guard shifts, site security schedules, patrol routes, response times, bookings and billing to Excel, Google Sheets or directly into BI and AI platforms to build deep-dive analyses, risk profiles, demand forecasts and predictive models for workforce requirements.
Flexible pricing
Flexible pricing for security services software – a transparent usage-based model with no hidden fees that scales with your security company’s size, supports seasonal event security, night-time site guarding and contracts of various sizes, allowing you to start with a small team and grow into a large security operation on the same platform.
Free software
A free starter package for security companies – set up a professional guard booking flow risk-free, manage basic duty rosters, enable online bookings for site security and patrol services, and test how the software helps reduce manual work and double bookings.
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Package includes
Paid features
Start with free software and activate paid features as needed and as your business grows.
Paid featuresAnolla usage statistics
These metrics are based on anonymized Anolla usage data, security guard scheduling software configurations, feature reviews, in-platform feedback, and service monitoring. They reflect actual platform usage and configuration but do not guarantee specific results for any security company.
Officially supported languages
26
The number of languages officially supported across Anolla's user interface, notifications, AI assistance, and customer support workflows.
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Overall in-app user rating
4.8/5
The weighted average of in-app user ratings, based on security staff scheduling workflows, support conversations, and feedback analytics.
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Measured platform uptime
99.96%
The measured uptime of Anolla's public core services, based on service monitoring data.
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AI support availability
24/7
The availability of Anolla's AI assistant to guide users and automatically resolve common security guard scheduling and software-related questions.
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AI-resolved support chats
79.3%
The percentage of support chat requests resolved by the AI assistant without intervention from a customer support representative.
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Advanced features activated via self-service
12
The number of additional security guard management features customers can activate with one click through self-service.
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Full online payment flow with prepayment
100%
The percentage of the total fee required as an advance payment before confirming bookings made through the integrated online payment flow.
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Core feature coverage in mobile apps
99%
The percentage of core web platform features available in Anolla’s iOS and Android mobile apps for managing security guard schedules on the go.
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Unedited AI-generated support responses
52.4%
The percentage of AI-generated support ticket responses that required no substantive edits from the technical support team.
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Management accounts using automated notifications
90%
The percentage of active admin accounts that send automated notifications about security guard schedules, shifts, or bookings.
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Independently completed initial setup
85%
The percentage of new users who set up their account online and prepared the security guard scheduling software for everyday use without additional training or support.
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Active accounts using advanced features
41.2%
The percentage of active accounts using at least one advanced feature to expand security workflows, streamline shift scheduling, or automate recurring tasks.
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Anolla ratings on Capterra
Alongside Anolla’s anonymised usage data, the independent software marketplace Capterra compiles ratings submitted by Anolla users. The ratings below reflect how users evaluate Anolla for day-to-day security staff scheduling and management.
★★★★★
5.0/5
Ease of use
★★★★★
5.0/5
Features and functionality
★★★★★
4.7/5
Value for money
Ratings are based on user reviews from the independent software portal Capterra.
Frequently asked questions
Frequently asked questions about Anolla security guard scheduling software – clear answers to the main questions of security company managers, shift planners and dispatchers, so you can confidently digitalize your site guarding, patrol services and event security booking processes and choose the right solution for your security business.
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keyboard_arrow_downHow is Anolla different from standard security guard booking software?Basic scheduling or booking tools often focus only on assigning times and organising calendars. Anolla combines bookings, customer relationship management, automation, flexible pricing and online payments in one AI-powered security guard management platform. It supports hourly assignments, multi-day contracts and event security work through web and mobile apps. International availability and multilingual workflows make it suitable for both small security providers and larger organisations managing complex guard operations.
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keyboard_arrow_downDoes Anolla support hourly and multi-day security guard shifts at the same time?Yes, this is one of Anolla’s key advantages in the security guard scheduling software market. Unlike many simple guard-roster tools, Anolla does not force a security company to commit to only one booking model. The platform simultaneously supports hourly guard shifts, day-based site guarding, night shifts, event security and longer-term contractual guarding solutions. The system also allows you to manage variable-duration patrols and shifts with flexible start times. All security service bookings run in parallel under a single security company account and flow into one central guarding calendar. Anolla is ideal for hybrid security service models that combine site guarding, event security, personal protection, cash-in-transit and technical standby guarding.
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keyboard_arrow_downHow does the Anolla AI assistant reduce administrative workload and human errors in security bookings?Anolla’s automated AI support assistant is available 24/7 and can resolve many chat enquiries without staff intervention. Automated communication reduces repetitive administrative work, helps prevent human error and gives your team more time to develop the security business and support clients.
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keyboard_arrow_downHow does Anolla’s dynamic pricing module help security companies optimize guarding rates?The Anolla dynamic pricing module automates pricing strategies for security guard service hours and guarding packages. Security companies can create detailed pricing rules that take into account time of day, day of week, season, event risk level, site profile, location, and customer segment. All changes to guarding rates occur automatically according to the configured business logic, without dispatchers having to manually edit price lists. The system helps sell low-demand guarding periods—such as midday or mid-shift weekday hours—at discounted prices to boost guard workload utilization. During peak hours, weekend night shifts, and high-risk event security, dynamic pricing allows you to earn maximum revenue and cover additional risks. The ultimate goal is to increase schedule occupancy, reduce idle time, and improve the overall profitability of security services.
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keyboard_arrow_downIs Anolla suitable both for an individual security guard and for a multi-region security company?Yes, the Anolla security guard scheduling and guard management platform is designed to scale for security organizations of any size. A single security officer or a small guard team can start with a powerful free plan that includes all the essential tools for managing shifts, client calls, and event security orders. Security companies with multiple regions and dozens or hundreds of guards benefit from centralized operations where all sites, patrols, events, and shifts are in one system. The platform allows you to add an unlimited number of sites, areas, guards, dispatchers, and managers. Flexible role- and location-based access control (RBAC) lets you assign separate permissions to control room operators, area managers, security managers, and client contacts, ensuring a secure and transparent access logic across the organization.
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keyboard_arrow_downWhich security and business solutions does Anolla integrate with?Anolla’s security guard booking software is built on an API-first architecture that supports key integrations with both security technology and business tools. For payment processing, it includes deep integration with Stripe, enabling online billing for pre-booked security services, event security packages, and on-site guarding contracts. For analytics, the platform supports Google Analytics, Google Tag Manager, and Meta Pixel to measure the performance of security service sales, bookings, and campaigns. Where needed, detailed guarding and booking data can be exported to BI and ML tools to analyze guard workload, regional demand, and the profitability of contracted services. In addition, Anolla includes a powerful API that enables integration with other security solutions: alarm device management, contract management systems, billing software, workforce management, access control platforms, and patrol terminal applications.
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keyboard_arrow_downWhat does the free security guard booking software plan provide and what do the paid modules add?Anolla’s free plan includes the essential tools an independent security officer or small security company needs to manage guard shift bookings, plan event security coverage and handle client enquiries. It is a practical starting point for solo professionals, small security teams and new agencies that want to launch online booking and create straightforward duty rosters quickly. Paid modules add unlimited automation for shift confirmations, roster optimisation and client notifications. They also provide advanced integrations with security equipment, access control systems and accounting tools, plus loyalty features for managing repeat-client discounts, security package renewals and contract extensions.
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keyboard_arrow_downHow does Anolla’s usage-based pricing reduce business risks for security service providers?Anolla’s usage-based pricing model is specifically designed to reduce the business risks of security companies. A company providing security services does not have to pay high fixed monthly fees during periods when site guarding or event security volumes are lower. Software costs always scale in proportion to the actual volume of bookings, number of guard shifts and number of active sites. This model is ideal for seasonal security firms that provide summer event security, festival guarding or project-based site protection, as well as for companies whose demand fluctuates by month and by week. This way a security company can keep fixed costs under control and pay only in line with how much the guard booking system is actually used.
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keyboard_arrow_downHow quickly can a security firm start working with Anolla?Getting started is quick, and the initial setup takes only a few minutes. A context-aware AI assistant is available 24/7 to guide you through each step, so most users can create an account, configure their security staff scheduling software and begin planning shifts without technical assistance.
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keyboard_arrow_downWhat makes Anolla’s security guard booking software a future-proof solution?Anolla is a future-proof security guard booking and patrol management solution thanks to its extensible modular architecture. The platform evolves continuously via its cloud-based infrastructure and AI-driven learning, analyzing guard workload, booking patterns, and client demand. Unlike static shift-planning software, Anolla is built around a powerful API that opens the door to integrations with security technology and business software. The extensible modular platform also supports an IoT ecosystem, including door access systems, alarm systems, camera solutions, equipment rental management, and security sensors. This architecture enables a security company to continuously adopt the latest technologies – from smart access control systems to real-time patrol reporting – so that their security tools always stay at the forefront of the market and meet growing security requirements.
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