Security guard scheduling software

Try it for free: an intelligent security services management and booking platform that sets up in minutes, synchronizes duty rosters, sites and security teams, and offers flexible integrations and growth capacity for security companies.

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All-in-one software

Set up exactly the kind of security services management environment your guarding and patrol business truly needs – a modular guard scheduling and booking platform with extensive configuration, reporting, and integration options, ready to grow alongside your security company.

Add-on modules

Extend your security services management capabilities in real time – activate 20+ ready-made guarding and patrol modules with one click and reduce the administrative workload of dispatchers and site managers by up to 41.2%¹ (Capterra Features & Functionality 5/5).
Scalable data management

Add unlimited security sites, security teams, guard posts, patrol routes and contract clients, and manage all security operations from a single centralized scheduling platform up to 33.1%¹ more efficiently.
IoT Ecosystem

An automation engine that links security processes with the physical security infrastructure (e.g. access systems, access cards, alarm systems, video surveillance, lighting automation, HVAC), enabling 24/7 self-service security service ordering, autonomous site management and 10–30% energy savings.

24/7 Sales Agent

Get a 24/7 digital sales environment that matches your guarding and security services, guards’ availability and site specifics in real time with the right client requests – from one-off event security to long-term guarding contracts.

Service marketplace

Let companies and property management partners discover your security services on a specialized security providers marketplace – increasing visibility by up to 16.9%¹ even for security firms that are only just starting with digital marketing and online sales.
Quotes and orders

Accept profitable guarding and security solution orders and respond to price inquiries with structured proposals – this way you capture every valuable site, event, or contract opportunity and grow your security services portfolio and client base.
Interactive Business Profile

Bring your entire security company’s operations into one interactive business profile. It is an all-encompassing security services environment where clients can 24/7 book security guards, order patrol services, request electronic surveillance, confirm schedules, pay invoices, and submit quote requests for different sites.

24/7 Contextual AI support

Use a professionally trained, deeply integrated AI security-support assistant that resolves up to 79.3%¹ of questions related to guard deployment, bookings, access and reporting in real time 24/7 in 25 languages, and offers recommendations for optimising security team workload, site staffing and patrol schedules.

Contextual AI Assistant

A context-aware AI security coordinator resolves up to 79.3%¹ of standard patrol, site security, and event security inquiries and up to 52.4%¹ of first-level technical support questions in real time by analysing bookings, security schedules, and events for the specific guarded site and providing personalised solutions for both the security company and the client.
Automated customer communication

The automated security notification solution sends event-based, personalized messages to the right security service customer at the right time (in 25 languages) – confirming patrol bookings, shift schedule changes and alarm call statuses, while reducing the security manager’s manual customer management workload by up to 39.3%¹ and keeping all communication documented in the booking platform.
24/7 Customer Support

Your security services customer has 24/7 access to multilingual AI chat support in 25+ languages – the virtual security support assistant follows your security protocols, guides them with alarm and guarding requests, explains the availability of security teams and ensures a smooth security service booking experience while reducing the need for manual intervention by your security company by up to 59.3%¹.

Trusted Platform

A recognized all-in-one security guard scheduling and booking software – the preferred choice for hundreds of security companies, event security organizers and property owners. Replace fragmented guard rota spreadsheets, separate communication tools and manual patrol logs with a central solution and provide security service clients with a transparent, professional and fast experience.

Easy to Use

Ease of use 5/5 for security teams – intuitive patrol schedule management, site-based security calendars and 24/7 multilingual guided support have reduced training time for new security officers and dispatchers by 60%, enabling 9 out of 10 control room staff members to master the core functionality of the booking software in under 30 minutes¹ (Capterra rating).
Unrivaled Value Proposition

Anolla security guard booking software is a profitable and reliable investment in digitising guarding services. Its value for money rating is 4.7/5¹ and its features and reliability rating is 5/5¹ on Capterra. The platform uses usage-based pricing – you only pay for actually booked guard shifts, patrols and site guarding. There are no hidden costs, and low-season risk is mitigated with flexible volume-based billing.
Real‑Time Support

Real-time support for security companies: A 24/7 context-aware AI support agent that resolves up to 79.3%¹ of support requests, together with automation integrations, has raised guarding service customer support scores to 4.7/5¹ – from booking-related questions to shift changes and site access rights management.
Security and Compliance

Data security and compliance with security industry requirements – encrypted surveillance data, 24/7 system monitoring and cloud-based backups protect information about security teams, clients and guarded sites 90–95% more effectively than local servers. The booking software complies with GDPR, enabling security companies to deliver reliable, legally compliant guarding services.

Customer Experience

An aggregate rating of 4.8/5¹ and 99.96%¹ uptime prove the stability and high performance of Anolla’s security guard booking software in critical guarding environments. Real success stories from security firms show measurable growth in revenue and efficiency – better-filled guard schedules, reduced underutilisation of patrols and higher customer satisfaction. Join top performers in the security industry who do not compromise on guarding quality.

"★★★★★ Very efficient in administration. Very good customer experience, truly top-tier software! (Capterra)"

"For years I was looking for a system that could handle group classes, personal training sessions, and workshops. The software’s modular platform was the answer."

"We have five locations and needed a system that would be scalable and would not charge extra for growth."

"Smart booking management and automated reminders have eliminated all confusion from our schedule. The software’s flexibility allows us to focus solely on the customer while keeping the entire workflow running wonderfully smoothly in the background."

"Proactive inventory management and resource planning ensure that everything needed to deliver our service is always available at the right time. This makes our daily work worry-free and helps us avoid awkward situations in front of the customer."

"Honestly, I was skeptical about the AI assistant at first, but it has completely changed the game."

"★★★★★ The 24/7 end-customer support is like hiring two full-time employees for free."

Customer Success 360°

Turn security service customer care into a strategic partnership – Customer Success 360° combines 24/7 context-aware security support, detailed booking statistics, site and patrol analytics, and dynamic dashboards to anticipate guarding needs, optimize security team workload, increase client satisfaction, and extend security service contracts.

360° Personalization

360° personalization adjusts, in real time, the suitable guarding setup, security guard profiles, patrol frequency, and service packages for each security-service client and site based on past bookings and preferences – smart recommendations, quick bookings, and round-the-clock chat support ensure a smooth one-click guard-booking experience.
Customer Management

Security company customer management (CRM) consolidates all client, site and guarding scheme data into a single real-time security profile database – create dynamic customer segments (shopping centres, event organisers, nightclubs, industrial sites), add risk notes, personalise communication regarding static guarding, patrol services or event security, and increase client loyalty with strategic security service offerings.
Link Manager

Create and share separate security guard booking links and QR codes for each security service – every event invitation, website “Order security service” button or partner flyer becomes a direct path to booking a specific security team, site guarding service or event security package.
Online payments

Secure advance payments for guarding services – integrated online payments confirm security guard, patrol unit or event security bookings only after successful prepayment, reducing revenue lost from late cancellations and no-show organisers or tenants to virtually zero.
Automated Waitlist

The automated waitlist fills open guard cycles and gaps in patrol schedules 24/7: the security booking system notifies customers immediately when a shift for event security or site guarding becomes available, increasing roster occupancy and boosting security team utilization by up to an average of 18.2%.
Translation Management

Offer every international cooperation partner, embassy, logistics company, or event organizer an automatic native-language security service booking experience in 25+ languages – surveillance descriptions, risk analysis summaries, and the booking interface are localized instantly, breaking language barriers and increasing sales of international security solutions.

Customer Loyalty Analytics

Customer loyalty analytics shows in real time which clients – shopping centers, property managers, event organizers or nightclubs – are your most valuable and which security services (site guarding, personal protection, event security, video surveillance support, patrol services) they use the most, enabling you to offer differentiated price lists, strategic security packages and maximize guard resource utilization and total security service revenue.

Memberships

Create multi-tier security guarantee and loyalty programs – automate client statuses (standard guarding, priority security officer, VIP event security), offering exclusive discounts at each level on guarding schedules, extended response times, additional patrol rounds or priority access to emergency crisis security; a 5% increase in retention of long-term security contracts can raise security business profits by 25–95%.
Passes and Tickets

Prepaid security packages and fixed patrol bundles ensure stable cash flow and repeat orders – automatic tracking of each use per event, site or guarding period reduces security contract administration to a minimum and eliminates manual counting errors.
Recurring Subscriptions

Recurring subscriptions create automatically renewing security service packages – monthly site guarding contracts, nightclub door security schedules or regular patrol services are renewed automatically, ensuring a predictable monthly cash flow and uninterrupted protection.
Email Campaigns

Send targeted email campaigns to exactly the right security services audience – export dynamic customer groups (long-term site surveillance clients, seasonal event organisers, high-risk industrial sites) to your marketing platform in one click and offer them tailored security packages and proposals about response times and crisis management solutions, achieving measurably higher utilisation and larger contract volumes.

Booking Management

Manage all security team bookings, shift patterns, site assignments, event security plans, alarm alerts, and activity logs from a single mission control screen – from individual guard shifts to large-scale event security and property protection bookings, with far less manual roster creation and a complete real-time view of your security business operational dynamics.

Group Bookings

Automate group call-outs for security teams – set the maximum team size for event or site security, build live duty rosters and lists, and manage recurring security plans for major events and permanent guarding assignments.
Multi-Resource Booking

Configure booking of multiple security assets and posts – allow clients to schedule several guards, patrol cars, guard posts and technical security equipment in a single confirmation, simplifying event security and complex guarding packages.
Hourly and Daily Services

Manage all security services – from hourly site guarding and night patrols to multi-day event security and permanent guarding – in a single security guard booking software that adapts to your shifts, rosters and security plans.
Variable-Duration Services

Create flexible-duration security services – let clients choose the required number of guards and the length of coverage (hours, shifts, nights) to handle both short-term assignments and long-term posts, increasing utilization and occupancy without manual work.
Flexible Booking Rules

Your security operations, your rules – set notice periods for booking security guards, cancellation and confirmation conditions, minimum shift duration, and manage colour-coded duty rosters in day, week or month view.

Schedule Management

Consolidate security guards’ shifts, posts, sites and patrol routes into a single control center – role-based access for dispatchers, site managers and guards plus real-time updates reduce scheduling errors and overbooking by up to 68.5%¹.

Schedules

Security guard shift schedules automatically synchronize guard and site availability with the online calendar – set up standard shifts, peak hours and exceptions (major events, additional coverage) in just a few clicks, and the entire security plan updates in real time.
Time Blocking

Flexible time blocking for security teams – create single or recurring blocks for specific guards, patrols or posts by setting exact dates, times and weekdays to reserve time for training, breaks or strategic security operations.
Resource Management

Manage all security resources – link security guards, patrol cars, guard posts, CCTV cameras and other security equipment to specific sites and event security packages, avoiding double-bookings and increasing the efficiency and profitability of security services.
Access Management

Assign access rights for security staff and dispatchers to sites, duty schedules and reports, and automate critical notifications – each role only sees the security information they’re allowed to, ensuring a safe and controlled security operations workflow.

Mobile-first software

Mobile-first security guard booking software – a modern interface, cloud-based synchronization, and instant notifications ensure that dispatchers, site managers, and guards can see duty rosters, call-outs, and changes in real time on every device.

Cloud-based access

Cloud-based access to security service management software from any device and location with 99.96%¹ reliability – guard schedules, patrol routes, site security plans and client contracts are synchronised in real time.
Cross-platform ecosystem

The cross-platform security software ecosystem spans from Mac/PC to iOS and Android – start drafting manned guarding schedules in the office and continue managing patrols or logging incidents on mobile with the same smooth and intuitive experience.
Admin app

A mobile-friendly control app for security company dispatchers and managers – the iOS and Android app offers 100% of the web version’s functionality, real-time incident alerts, and the ability to manage guard posts, security teams and urgent call-outs from anywhere.
Client app

The client app (iOS, Android, web) for security service customers provides a quick overview of site security plans, patrol schedules, security incident reports and invoices, and allows booking security guards or event security with just a few taps and instant notifications.
Instant app notifications

Real-time app notifications about all security client actions – new guarding and event security bookings, quote requests, cancellations, schedule changes and messages reach both browser and mobile, ensuring rapid response.

Personalized automated notifications

Set up automated notifications based on security service type, site location and channel (email/SMS) – customized messages about booked guard posts, event security, patrol services and risk assessments reach the right customer group at the right time while maintaining your security brand’s voice and professional, self-sufficient communication.

Automated confirmations

Provide assurance to security service clients and the security team – send automatic email and SMS confirmations for every guarding reservation, schedule change, new site assignment, event security approval, or contract renewal.
Reminders

Reduce security guards’ no-shows and delays by up to 14.9%¹ – automatic SMS and email reminders about shift start times, patrol rounds, event security start and booked posts bring both the security team and clients to the right place on time (SMS works reliably even without internet).
Automatic feedback collection

Automatic feedback collection requests ratings (5★) and comments after each completed security service – on-site guarding, event security or response service – to support data-driven quality control, risk management improvements and performance analysis of security teams.

Dynamic pricing

Automate pricing for security guards and protection packages by time of day, season, event profile, customer group and site risk level – one of the sector’s most powerful pricing modules for creating event security packages, VIP protection, night patrols and event-based discounts, maximizing your security business revenue.

Time-based special pricing

Create automatic special prices based on security service duration, date, time, day of the week, type of guard post and client membership to fill night shifts, weekend event security and peak-season patrols with optimal profitability and manage demand more effectively.
Resource-based pricing

Resource-based pricing for security services – assign different prices and shift lengths to each security guard, event security team, site guarding assignment and patrol service based on experience, certifications, site risk level and seasonality, so that every guarding and protection service fairly reflects its value.
Discounted rates

Discounted rates for security services with a single switch – rapidly launch campaigns for loyal customers, long-term security contracts or low-demand periods, displaying a clearly discounted security offer and crossed-out regular price in the booking view to steer clients toward booking your security team.

Data-driven analytics

Manage your security business with data – track booked guard sites, patrol coverage, event-security workload, guard workload and revenue in real time, link booking data with Google Analytics, GTM and Meta Pixel, and export detailed security-service statistics to BI and ML tools to optimize guard rates, shift planning and the client order journey.

Real-time statistics

Real-time statistics for managing a security company – the dashboard shows, to the second, which security services (site guarding, patrol, event security, close protection) are booked, revenue by shift, site and region, when new clients are added, and which guard times fill up fastest so you can quickly reinforce teams and adjust pricing.
Web analytics integrations

Web analytics integrations for selling security services – connect security guard booking software with Google Analytics, Google Tag Manager and Meta Pixel to link every security booking, inquiry, abandoned order and event security request form submission with an exact traffic source and measure which campaigns generate the most profitable guarding contracts.
BI & AI readiness

BI and AI readiness for your security company data – export raw data at any time on all guard shifts, site security schedules, patrol routes, response times, bookings and billing to Excel, Google Sheets or directly into BI and AI platforms to build deep-dive analyses, risk profiles, demand forecasts and predictive models for workforce requirements.

Questions and answers: Anolla software

Frequently asked questions about Anolla security guard scheduling software – clear answers to the main questions of security company managers, shift planners and dispatchers, so you can confidently digitalize your site guarding, patrol services and event security booking processes and choose the right solution for your security business.

How is Anolla different from standard security guard booking software?

Most security guard shift planning apps only handle basic scheduling. Anolla is a complete all-in-one revenue-optimizing booking and workflow platform for security systems and guard shifts. The solution combines guard booking, site and client contract management (CRM), and automation of security services. Unlike a static shift calendar, Anolla uses artificial intelligence to optimize guard workloads, post coverage, and patrol routes. Anolla supports dynamic pricing for different guarding packages, event security, and special projects. The platform manages hourly shifts, one-off call-outs, and multi-day site guarding in parallel. All security bookings, patrol schedules, and event security orders are consolidated into a single central security operations calendar.
Does Anolla support hourly and multi-day security guard shifts at the same time?

Yes, this is one of Anolla’s key advantages in the security guard scheduling software market. Unlike many simple guard-roster tools, Anolla does not force a security company to commit to only one booking model. The platform simultaneously supports hourly guard shifts, day-based site guarding, night shifts, event security and longer-term contractual guarding solutions. The system also allows you to manage variable-duration patrols and shifts with flexible start times. All security service bookings run in parallel under a single security company account and flow into one central guarding calendar. Anolla is ideal for hybrid security service models that combine site guarding, event security, personal protection, cash-in-transit and technical standby guarding.
How does the Anolla AI assistant reduce administrative workload and human errors in security bookings?

Anolla’s automated security services customer support AI assistant works 24/7 for both property owners and security guards. The assistant answers and automatically resolves up to 79.3%¹ of standard inquiries related to security service bookings, guard schedules, and contract questions. In addition, the AI assistant can cover up to 52.4%¹ of first-line technical support related to the guard app, viewing guard reports, and managing access rights. All this happens without dispatcher or administrator intervention. Automated communication with security service clients, site managers, and the monitoring center reduces manual administration by up to 39.3%¹. The result is a lower workload for security center coordinators, noticeably fewer scheduling and booking errors, and significantly faster responses to customer security requests.
How does Anolla’s dynamic pricing module help security companies optimize guarding rates?

The Anolla dynamic pricing module automates pricing strategies for security guard service hours and guarding packages. Security companies can create detailed pricing rules that take into account time of day, day of week, season, event risk level, site profile, location, and customer segment. All changes to guarding rates occur automatically according to the configured business logic, without dispatchers having to manually edit price lists. The system helps sell low-demand guarding periods—such as midday or mid-shift weekday hours—at discounted prices to boost guard workload utilization. During peak hours, weekend night shifts, and high-risk event security, dynamic pricing allows you to earn maximum revenue and cover additional risks. The ultimate goal is to increase schedule occupancy, reduce idle time, and improve the overall profitability of security services.
Is Anolla suitable both for an individual security guard and for a multi-region security company?

Yes, the Anolla security guard scheduling and guard management platform is designed to scale for security organizations of any size. A single security officer or a small guard team can start with a powerful free plan that includes all the essential tools for managing shifts, client calls, and event security orders. Security companies with multiple regions and dozens or hundreds of guards benefit from centralized operations where all sites, patrols, events, and shifts are in one system. The platform allows you to add an unlimited number of sites, areas, guards, dispatchers, and managers. Flexible role- and location-based access control (RBAC) lets you assign separate permissions to control room operators, area managers, security managers, and client contacts, ensuring a secure and transparent access logic across the organization.
Which security and business solutions does Anolla integrate with?

Anolla’s security guard booking software is built on an API-first architecture that supports key integrations with both security technology and business tools. For payment processing, it includes deep integration with Stripe, enabling online billing for pre-booked security services, event security packages, and on-site guarding contracts. For analytics, the platform supports Google Analytics, Google Tag Manager, and Meta Pixel to measure the performance of security service sales, bookings, and campaigns. Where needed, detailed guarding and booking data can be exported to BI and ML tools to analyze guard workload, regional demand, and the profitability of contracted services. In addition, Anolla includes a powerful API that enables integration with other security solutions: alarm device management, contract management systems, billing software, workforce management, access control platforms, and patrol terminal applications.
What does the free security guard booking software plan provide and what do the paid modules add?

Anolla’s free plan includes all the basic tools an individual security guard or small security firm needs to start smooth shift bookings, event security planning and handling client requests. The free solution suits independent guards, small security teams and new security businesses that want to quickly launch online booking and a simple guard schedule. Paid modules add unlimited automation for approving shifts, optimizing guard schedules and client notifications. You also gain advanced integrations with alarm systems, access-control solutions and financial software, plus loyalty modules to manage long-term client discounts, security package renewals and contract extensions.
How does Anolla’s usage-based pricing reduce business risks for security service providers?

Anolla’s usage-based pricing model is specifically designed to reduce the business risks of security companies. A company providing security services does not have to pay high fixed monthly fees during periods when site guarding or event security volumes are lower. Software costs always scale in proportion to the actual volume of bookings, number of guard shifts and number of active sites. This model is ideal for seasonal security firms that provide summer event security, festival guarding or project-based site protection, as well as for companies whose demand fluctuates by month and by week. This way a security company can keep fixed costs under control and pay only in line with how much the guard booking system is actually used.
How quickly can a security firm start working with Anolla?

Getting started with Anolla’s security guard booking software usually takes only a few minutes. The entire setup – from entering guarded sites, creating guard profiles and configuring booking rules to publishing the online booking page – is guided by a 24/7 context-aware AI assistant. The platform’s ease of use is rated 5/5¹ on Capterra, and nine out of ten security team members learn the system’s core functionality, including viewing guard schedules, confirming bookings and managing client contracts, in less than 30 minutes¹.
What makes Anolla’s security guard booking software a future-proof solution?

Anolla is a future-proof security guard booking and patrol management solution thanks to its extensible modular architecture. The platform evolves continuously via its cloud-based infrastructure and AI-driven learning, analyzing guard workload, booking patterns, and client demand. Unlike static shift-planning software, Anolla is built around a powerful API that opens the door to integrations with security technology and business software. The extensible modular platform also supports an IoT ecosystem, including door access systems, alarm systems, camera solutions, equipment rental management, and security sensors. This architecture enables a security company to continuously adopt the latest technologies – from smart access control systems to real-time patrol reporting – so that their security tools always stay at the forefront of the market and meet growing security requirements.

¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.

Security guard scheduling software

All-in-one software

Add-on modules

Scalable data management

IoT Ecosystem

24/7 Sales Agent

Service marketplace

Quotes and orders

Interactive Business Profile

24/7 Contextual AI support

Contextual AI Assistant

Automated customer communication

24/7 Customer Support

Trusted Platform

Easy to Use

Unrivaled Value Proposition

Real‑Time Support

Security and Compliance

Customer Experience

Customer Success 360°

360° Personalization

Customer Management

Link Manager

Online payments

Automated Waitlist

Translation Management

Customer Loyalty Analytics

Memberships

Passes and Tickets

Recurring Subscriptions

Email Campaigns

Booking Management

Group Bookings

Multi-Resource Booking

Hourly and Daily Services

Variable-Duration Services

Flexible Booking Rules

Schedule Management

Schedules

Time Blocking

Resource Management

Access Management

Mobile-first software

Cloud-based access

Cross-platform ecosystem

Admin app

Client app

Instant app notifications

Personalized automated notifications

Automated confirmations

Reminders

Automatic feedback collection

Dynamic pricing

Time-based special pricing

Resource-based pricing

Discounted rates

Data-driven analytics

Real-time statistics

Web analytics integrations

BI & AI readiness

Questions and answers: Anolla software

More advanced software solutions

Security scheduling software

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