Seat booking system

• keyboard_arrow_downHow is Anolla different from traditional seat reservation solutions?
  Most seat reservation calendars only provide simple time scheduling. Anolla is a complete all-in-one seat reservation and revenue management platform built for ticketing operators, venue managers, transport operators, and sports and entertainment facilities. The platform combines seat-based booking, customer management (CRM), automated ticket and reservation handling, and revenue optimization. Unlike static booking calendars, Anolla uses AI-based seat allocation, dynamic pricing, and smart occupancy management. Anolla supports hourly seat-usage windows (e.g. halls, studios, training rooms) as well as multi-day seat or spot reservations (e.g. festivals, event series, travel packages) in parallel. All bookings are consolidated into a single seat management calendar that gives booking managers and sales teams real-time visibility into occupancy and revenue.
• keyboard_arrow_downDoes Anolla support hourly and multi-day seat bookings at the same time?
  Yes, this is one of Anolla’s key competitive advantages in the seat booking market. Unlike many ticketing and venue-planning systems, Anolla does not force an event organizer, transport operator or venue owner to choose only an hourly or daily model. The platform lets you simultaneously manage hourly sessions, shows, classes and timetabled trips, as well as multi-day events, festivals, camps or package tours. You can also configure variable-length usage intervals, for example seat-based time slots in a studio, conference room or seminar area. All seat reservations run in parallel under a single organizer account and appear in one unified booking calendar. This makes Anolla ideal for hybrid business models that combine ticketing, seat-based rental, venue bookings and time-based services.
• keyboard_arrow_downHow does the Anolla AI assistant reduce seat reservation administrative workload and human errors?
  Anolla’s automated customer support AI assistant serves bookers and ticket guests 24/7 across all channels where seat reservations are made. The assistant answers standard questions about seat selection, ticket changes, event information, hall plans, timetables, and booking conditions, and automatically resolves up to 79.3%¹ of repetitive inquiries. In addition, the AI assistant covers up to 52.4%¹ of first-line technical support issues related to making reservations, opening QR tickets, payment success, and seat confirmation—without intervention from booking center staff. Automated communication reduces the administrative time of the event team, box office staff, and reservation managers by up to 39.3%¹, while minimizing duplicated seats due to manual entry, sales in the wrong section, and overbooking. The result: lower administrative workload, a smoother seat sales process, and significantly fewer human errors.
• keyboard_arrow_downHow does Anolla’s dynamic pricing module help seat booking services offer optimized ticket and seat prices?
  The Anolla dynamic pricing module automates ticket and seat pricing strategies across the entire lifecycle of an event, route, or auditorium. Ticketing operators, event organizers, or transport operators can set flexible rules that adjust seat prices by time of day, date, season, section, viewing angle, occupancy level, or customer segment (such as regular visitors, group bookings, or corporate clients). All price changes occur automatically according to the configured business logic, without manually updating price tables. The system helps sell departures, performances, or screenings with lower demand at discounted prices to increase occupancy, while allowing you to earn maximum ticket revenue during peak hours, on popular dates, and for premium seats. In this way, Anolla supports seat sales managers and revenue managers with strategies aimed at simultaneously increasing occupancy, average ticket price, and overall event profitability.
• keyboard_arrow_downIs Anolla’s seat reservation software suitable both for a single venue and for a multi-location operator?
  Yes, Anolla seat reservation platform is designed to scale from a single hall, small studio or bus operator to the needs of large multi-location concert organizers, cinema chains, sports club networks or transport companies. A small hall, training room or studio can start with a powerful free plan that covers basic ticket sales, seat reservations and seating plan management. Organizations with multiple locations get a centralized management environment where they can add unlimited venues, routes, halls, sector layouts and user accounts. Flexible role- and location-based access control (RBAC) lets you assign separate permissions to box office staff, call center agents, event managers, revenue managers and marketing teams at both location and event level.
• keyboard_arrow_downWhich ticketing and marketing tools does Anolla seat booking software integrate with?
  The Anolla seat reservation platform is built on an API-first architecture that enables deep integrations with ticketing, payment, and marketing ecosystems. For payment processing, it features a built-in Stripe integration that supports one-off ticket purchases, recurring reservations, and deposits for seat holds. For marketing and analytics teams, Anolla supports integration with Google Analytics, Google Tag Manager, and Meta Pixel to measure booking conversion, campaign performance, and the visitor journey up to seat selection. The platform allows exporting raw data to BI and machine learning tools to build your own revenue management models, occupancy forecasts, and customer segments. In addition, Anolla offers a powerful public API that lets you connect the seat reservation solution with existing box office software, membership systems, customer portals, transport management, or event gate solutions.
• keyboard_arrow_downWhat is included in the free plan and what do the paid seat reservation features add?
  Anolla’s free plan provides all the basic tools needed to start professional seat reservations and ticket sales: a customer-facing online booking view, a simple seating plan, reservation management, basic statistics, and baseline settings for scheduling sessions, departures and events. This solution is ideal for smaller venues, studios, training rooms, bus routes or independent event organizers who want to digitize seat booking quickly and cost-effectively. Paid plans add unlimited automation rules (such as automatic notifications, waitlists, and overbooking protection), advanced integrations with ticketing, marketing and accounting systems, and customer loyalty modules including membership management, repeat-visit programs, personalized discounts and seat-based offers for VIP and regular guests.
• keyboard_arrow_downHow does Anolla’s usage-based pricing help reduce business risks in seat reservation services?
  Anolla’s usage-based pricing model is designed so that companies dealing with seat reservations don’t have to carry unnecessary fixed costs when volumes are low or volatile. Ticketing operators, event organizers, venue managers and transport operators do not have to pay high fixed monthly fees during periods with fewer events, sessions or departures. Software costs scale in proportion to the actual booking volume, ticket sales and number of active events. This pricing is particularly suitable for seasonal festivals, sports venues, carriers in tourism season, and events whose occupancy depends on weather, calendar events or marketing campaigns. In this way, Anolla’s seat reservation solution helps mitigate cash flow risks and maintain flexibility even under changing market conditions.
• keyboard_arrow_downHow quickly can I start using Anolla seat reservation software?
  Getting started with the Anolla seat booking platform typically takes only a few minutes. With the quick-start wizard and 24/7 context-aware AI assistant, the booking manager can step by step create a hall plan or seating layout, add events, sessions, departures or training programs, and immediately open online ticket sales. Capterra’s 5/5¹ ease-of-use rating confirms that most venue managers, box office staff and booking center agents master the system’s core functionality – seat selection, ticket issuing and booking modifications – in less than 30 minutes¹. This means that both small studios and large venue complexes can quickly move from paper or Excel to professional seat booking software.
• keyboard_arrow_downWhat makes Anolla’s seat reservation platform a future-proof solution?
  Anolla’s seat reservation platform is future-proof thanks to its extensible modular architecture, cloud-based infrastructure, and AI-driven continuous learning. Unlike static ticketing and venue management solutions, Anolla is built around a robust API that allows you to continuously add new modules – from revenue management algorithms and dynamic pricing to customer loyalty programs and personalized recommendations. The platform is ready to work with an IoT ecosystem that includes door and gate control, self-service checkouts, ticket scanners, access cards, equipment rental, and sensors that track visitor flows and actual seat usage. This architecture enables Anolla to quickly integrate new technologies and ensures that the booking and ticketing tools of event organizers, transport operators, or venue managers always stay at the forefront of the market.

¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.