Retail scheduling software

• keyboard_arrow_downHow is Anolla different from typical retail booking software?
  Typical retail scheduling tools only manage checkout queues or customer appointments. Anolla is a complete all-in-one revenue-driven retail booking and workflow platform for store chains, boutiques, showrooms, and service floors. Booking, customer management (CRM), partial and pre-order management, and automated shopper communication are connected on a single retail platform. Unlike static calendars, Anolla uses artificial intelligence to optimize the use of sales space, sales associates, and fitting rooms. Anolla supports dynamic pricing for product add-on services, personalized service, and rentable retail resources. The platform simultaneously manages hourly showroom visits, demos, and styling sessions as well as multi-day rental periods such as equipment, sales areas, or pop-up shop bookings.
• keyboard_arrow_downDoes Anolla support hourly and multi-day bookings in retail at the same time?
  Yes, this is one of Anolla’s key competitive advantages in the retail booking software market. Unlike many store-focused booking systems, Anolla does not force you to choose only between a service-desk appointment model or a storage-space rental model. The same retail platform simultaneously manages hourly customer appointments, such as stylist consultations, technical support sessions and personal shopping experiences, as well as day-based or multi-day bookings like equipment rental, trade-show booth usage or pop-up shop space. In addition, you can manage variable-length retail processes – from fitting-room reservations to product event schedules. All bookings are consolidated into a single central retail calendar where store managers can see real-time occupancy of sales areas, staff schedules and rental zones. Anolla is ideal for hybrid retail models such as showrooms, service halls, rental-based retail points and consultation centers.
• keyboard_arrow_downHow does the Anolla AI assistant reduce administrative workload and human errors in retail?
  Anolla’s automated customer support AI assistant serves retail customers 24/7 across booking forms, online checkouts and retail chain information channels. The AI-powered assistant automatically resolves up to 79.3%¹ of recurring standard retail inquiries, such as product availability, reserved fitting room times, personal shopping appointments or equipment rental terms. The virtual assistant can also handle up to 52.4%¹ of first-level technical support questions – for example about tickets, gift cards and coupon codes or problems with changing bookings – without adding workload for store staff. Automated customer communication and booking confirmations reduce retail chain admin time by up to 39.3%¹, minimising human errors in floor scheduling, double bookings, incorrect times and missed follow-ups.
• keyboard_arrow_downHow does Anolla’s dynamic pricing module help optimize prices in retail?
  Anolla’s dynamic pricing module automates a retail company’s pricing strategy for bookable resources and value-added services. A retail chain or showroom can configure rules that adjust the prices of personal shopping assistance, equipment rental, VIP service, trial packages or sales floor rental according to time of day, day of week, season, campaign or customer segment. All price changes are applied automatically according to the business rules defined in the sales strategy, avoiding manual price list updates across different channels. The system helps sell bookable services and sales space at lower prices during low-demand periods to increase utilisation, while enabling maximum revenue during peak times – for example on weekends, before holidays or during promotions. The result is optimised pricing for retail that increases booking volume, average order value and overall chain profitability.
• keyboard_arrow_downIs Anolla suitable both for an individual retail store and for retail chains with multiple outlets?
  Yes, Anolla retail booking software is designed to scale from a single boutique to extensive store chains. Smaller shops, hybrid store–salon concepts or standalone showrooms can start with a powerful free plan that includes core features like scheduling bookable services, managing customer data and sending automatic reminders. Retail centers and chains with multiple outlets can use centralized management to control all store locations, regional managers, checkout lines, demo zones and rental areas from one account. The platform lets you add unlimited points of sale, users and role-based permissions – for example store manager, regional manager, cashier, brand representative or lease area manager – using flexible location-based access control (RBAC).
• keyboard_arrow_downWhich retail tools and platforms does Anolla integrate with?
  Anolla is built on an API-first architecture and supports the main integrations needed in retail. For payment processing, there is direct integration with Stripe, allowing customers to pay for booked services, equipment rentals, or VIP shopping experiences at the time of booking. Anolla supports comprehensive analytics via Google Analytics, Google Tag Manager, and Meta Pixel, helping retail marketers measure the performance of booking flows, campaigns, and customer segments across both e-commerce and physical stores. The platform allows exporting raw data to BI and ML tools so retail chains can build their own sales forecasts, demand predictions, and loyalty models. In addition, Anolla provides a powerful public API through which you can connect retail ERP systems, inventory management software, POS systems, loyalty programs, and campaign platforms into one unified stack.
• keyboard_arrow_downWhat is included in Anolla’s free plan and what do the paid retail features add?
  Anolla’s free plan brings together all the basic tools a retail store or showroom needs to launch booking-based services and sales-floor workflows: a customer-facing online booking view, simple customer data management, automatic confirmation and reminder emails, and a basic bookings report. This solution is ideal for small retail businesses, pop-up shops and single consultation points that want to digitize the booking process quickly. Paid plans add unlimited automation – for example advanced booking rules, multi-location management, and linking staff schedules to bookings – plus deep integrations with POS systems, inventory management and marketing automation, as well as advanced customer loyalty modules that enable booking-based loyalty programs, coupon campaigns and repeat-purchase rewards.
• keyboard_arrow_downHow does Anolla’s usage-based pricing help retail businesses manage market dynamics and seasonality?
  Anolla’s usage-based pricing model is specifically created to manage business risk and seasonal fluctuations in retail. Retail chain managers don’t have to pay high fixed monthly fees for booking software during slower periods when bookable services or rental spaces are used less. Platform costs always scale in proportion to the actual booking volume, used features and the activity of sales locations. This model is ideal for seasonal retail businesses – such as summer shops, winter sports equipment rental points, Christmas market stalls or campaign-based pop-up stores – and for retail where customer flow and booking numbers (styling sessions, demo days, VIP evenings) fluctuate with campaigns and holidays.
• keyboard_arrow_downHow quickly can a retail team start working with Anolla?
  Getting started with Anolla typically takes only a few minutes, as the retail team is guided step by step by a 24/7 context-aware AI assistant. The platform’s ease of use is rated 5/5 on Capterra¹, which means cashiers, customer service staff, stylists and store managers can all navigate the system independently. Experience shows that nine out of ten retail team members need less than 30 minutes¹ to master Anolla’s core booking and management features, allowing the system to be rolled out without a time-consuming training project or complex implementation.
• keyboard_arrow_downWhat makes Anolla a future-proof booking software for retail?
  Anolla is designed as a future-proof retail booking platform thanks to its extensible modular architecture and cloud-based infrastructure. The platform evolves continuously, using AI-driven learning and real-time data on reservations, floor space usage, and customer behavior. Unlike static retail software, Anolla is built around a powerful API that enables rapid addition of new payment methods, loyalty programs, marketing channels, and reporting modules. The extensible modular platform also supports the retail IoT ecosystem: it can integrate door access systems for VIP areas, smart lockers for equipment rental, self-service kiosks, digital displays, sensors to measure store traffic, and tools for monitoring stock levels. This architecture enables ongoing integration of the latest retail technologies, ensuring that the booking and management tools for stores and showrooms always remain at the forefront of the market.

¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.