Rafting booking software

Rafting booking software

Start for free: cloud-based rafting booking software that sets up your trip sales and scheduling in minutes, automates river tour timetables, and offers smart integrations with payment solutions, email, marketing, and equipment management so your rafting business can grow without hassle.

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All-in-one software

Create a rafting booking platform tailored precisely to your white-water rafting company’s needs: a modular solution where you can set up multi-day river trips, rafting tours of varying difficulty levels, guide and raft allocation, add-on services (transport, catering, accommodation), and connect all this with flexible pricing, automated confirmations and scalable AI support.

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    Add-on modules

    Extend your rafting booking software in real time – enable 20+ ready-made rafting modules with a single click (e.g. group bookings, seasonal pricing, equipment rental management, gift cards, combined invoices) and reduce manual organizing and trip administration by up to 41.2%¹ (Capterra Features & Functionality 5/5).
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    Scalable data management

    Add unlimited river sections, rafting bases, guides, safety boats, rafts, safety equipment and adventure tourists, and manage all rafting trips, seasonal planning and partner channels from a single central rafting management dashboard 33.1%¹ more efficiently.
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    IoT Ecosystem

    An automation engine that connects rafting operations’ digital workflows with the physical riverside infrastructure (e.g. smart entry gates at the launch point, RFID equipment storage, lighting automation, locker room and sauna HVAC), enabling 24/7 self-service check-in, autonomous base operation and 10–30% energy savings.

24/7 Sales Agent

Turn your rafting booking page into a 24/7 virtual sales channel that matches rafting routes with available seats, difficulty levels, group sizes and price packages to the right adventure tourists in real time – for direct bookings, seasonal campaigns, agency requests or bespoke rafting events.

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    Service marketplace

    Bring your white-water rafting tours, river safaris, canoe and kayak trips into view on the Anolla adventure services marketplace – let new clients discover your rafting experiences without extra advertising and increase your rafting business visibility in digital channels by up to 16.9%¹ or more, especially if you are just starting with online bookings.
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    Quotes and orders

    Receive lucrative group enquiries and corporate rafting orders directly in your rafting booking environment – quickly create personalised offers (for example team events, bachelor parties, school groups, sunset rafting trips), convert quotes into confirmed bookings with one click, and increase both route occupancy and your base of regular customers.
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    Interactive Business Profile

    Bring your entire rafting business together on one interactive rafting business profile: a unified booking page where clients can see routes, difficulty levels, water levels, guide descriptions, and add-on services – and can 24/7 choose suitable trip dates, book river rafting tours, pay online, add equipment rental, and submit special requests or quote inquiries directly from the profile.

24/7 Contextual AI support

Use an AI assistant specially trained for whitewater rafting and deeply integrated into the booking process that answers up to 79.3%¹ of client and technical questions in real time 24/7 in 25 languages – explaining trip difficulty levels, water levels, safety equipment requirements, and suitable river trips for families with children or adrenaline seekers – while providing personalized recommendations directly within the booking flow.

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    Contextual AI Assistant

    A context-aware AI assistant manages in real time up to 79.3%¹ of standard rafting and river expedition inquiries and up to 52.4%¹ of first-level technical questions, by analysing data about the specific rafting route, river section and booking, and providing personalised solutions for each rafting group.
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    Automated customer communication

    Automated client communication sends event-based and personalised notifications to rafting groups, ensuring the right participant receives the right message at the right time (in 25 languages) – confirmations of rafting bookings, reminders about meeting locations and times, weather and water level updates, and safety information, reducing the rafting organiser’s customer management time by up to 39.3%¹ and consolidating all communication in a single rafting booking platform.
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    24/7 Customer Support

    Your rafting customers get 24/7 access to AI chat support in 25+ languages – the chat assistant follows your rafting rules, safety guidelines and booking policy, advises clients on equipment, difficulty levels and age limits, and ensures a smooth rafting booking experience while reducing the need for manual intervention by guides and office staff by up to 59.3%¹.

Trusted Platform

Recognized all-in-one rafting booking platform – the preferred choice of hundreds of river trip operators, rafting centers, and adventure tourism leaders. Replace fragmented email threads, spreadsheets, and standalone apps with an integrated rafting reservation solution and deliver a consistently top-tier experience for rafting groups and tour organizers.

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    Easy to Use

    Usability 5/5 – the intuitive rafting booking calendar, fast group capacity management, and 24/7 multilingual guided support have reduced training time for rafting tour operators by 60% and enabled 9 out of 10 guides, dispatchers, and booking coordinators to learn the system’s core functionality in under 30 minutes¹ (Capterra rating).
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    Unrivaled Value Proposition

    Anolla rafting booking platform is a cost-effective and reliable investment in your rafting tour business. Its financial value rating is 4.7/5¹ and its functionality and reliability rating is 5/5¹ on Capterra. Usage-based pricing means that the rafting company pays only for the bookings actually made and any additional modules used – there are no hidden costs and the risks related to seasonality and low season are mitigated.
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    Real‑Time Support

    Real-time support for your rafting business: a 24/7 context-aware AI agent that resolves 79.3%¹ of support requests, together with automation integrations (payments, calendar, guide schedules, equipment inventory), has raised rafting booking support satisfaction to 4.7/5¹.
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    Security and Compliance

    Security and compliance in the rafting booking market – encryption, 24/7 monitoring and cloud-based backups protect rafters’ personal data, payment information and booking history 90–95% more effectively than local servers. The platform is fully GDPR compliant, enabling rafting centres to grow sales and expand river sections with peace of mind.

Customer Experience

An aggregate rating of 4.8/5¹ and 99.96%¹ uptime prove that Anolla’s rafting booking software is a reliable solution for handling high volumes of river and raft trips during peak season. Real success stories from rafting operators show measurable growth in revenue and efficiency – more fully booked rafts, fewer cancellations and faster check-in – join the top providers who do not compromise when it comes to automating their rafting business.

Customer Success 360°

Turn your rafting guest service into a strategic partnership – the Customer Success 360° solution combines 24/7 context-aware support, booking and capacity analytics, and dynamic interfaces for guides, transport providers, and sales channels to anticipate seasonal demand spikes, optimize raft occupancy, increase visitor satisfaction, and grow repeat bookings.

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    360° Personalization

    360° personalization adapts, in real time, suitable rafting routes, difficulty levels, add-on services (transport, catering, photographer) and equipment for each rafting group according to the booker’s history, preferences and safety requirements – smart recommendations, quick time and raft selection, and 24/7 chat support ensure a smooth one-click rafting booking experience on both mobile and desktop.
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    Customer Management

    Rafting tour client management (CRM) consolidates all data about each raft group and participant into a single real-time database – manage separate profiles for wild and calm rivers, add notes on past rafting trips, experience level, and equipment preferences, personalize communication, and strategically increase repeat bookings.
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    Link Manager

    Create and share separate booking links and QR codes for each rafting route, river section, difficulty level and seasonal campaign – every Instagram bio, “Book a rafting trip” button on your website or printed flyer becomes a direct path to booking that specific rafting experience.
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    Online payments

    Secure prepayments for rafting trips – integrated online payments confirm rafting departures only after a successful deposit, reducing last-minute cancellations and no-show losses while ensuring every raft leaves with optimal occupancy.
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    Automated Waitlist

    The automated rafting trip waitlist fills empty rafts and freed seats around the clock – the system immediately notifies interested guests when a spot opens up on a specific river section, time or group trip, significantly increasing raft occupancy rates.
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    Translation Management

    Offer international rafters an automatically native-language booking experience in 25+ languages – rafting trip descriptions, safety information, equipment conditions and the booking flow are localized instantly, breaking language barriers and increasing international rafting tourism sales.

Customer Loyalty Analytics

Customer loyalty analytics shows in real time which rafting groups and adventure tourists book most often, which rivers, difficulty levels and seasons they prefer – enabling you to offer personalized pricing packages, add-on services (transport, photographer, guide) and to maximize rafting schedule utilization and revenue.

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    Memberships

    Create multi-tier rafting club membership programs – automate levels such as “Friends Rafting Club,” “Season Pass Adventurer,” and “VIP River Explorer,” offering exclusive discounts at each tier for rafting trips, repeat bookings, extra gear, and transport; a 5%¹ increase in client retention can raise a rafting business’s profit by 25–95%¹.
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    Passes and Tickets

    Prepaid rafting passes, season tickets and multi-trip cards ensure cash flow and repeat visits – the system automatically tracks how many rafting trips have been used under each pass, reducing manual work and avoiding mistakes in seat planning.
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    Recurring Subscriptions

    Recurring subscriptions create automatically renewing rafting packages – for example a monthly adventure trip on a selected river section or a seasonal training program for sport rafters, ensuring a stable, predictable monthly cash flow and a pre-planned, well-filled rafting schedule.
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    Email Campaigns

    Send targeted email campaigns specifically to those rafters who are interested in certain rivers, difficulty levels, weekends or group packages – export dynamic customer segments to your marketing platform with one click and measure the impact of campaigns on the number of booked rafting trips and the average order value.

Booking Management

Manage all rafting trip bookings, guide schedules, raft and safety equipment usage, safety briefings, notifications, and activity logs from a single, clear mission control screen – group and individual bookings, automatic allocation of rafts and guides, less manual scheduling, and a complete overview of your rafting business workload and profitability.

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    Group Bookings

    Automated group bookings for rafting trips – set a maximum number of participants for each raft, river section and departure, manage real-time participant lists, and easily create recurring group rafting trips for companies, groups of friends and tour groups.
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    Multi-Resource Booking

    Booking multiple rafting resources in a single transaction – let clients lock in rafts, guides, safety boats, transport to and from the river and add-on services (catering, equipment rental) all at once, making rafting packages and events quick and error-free to manage.
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    Hourly and Daily Services

    Manage all rafting services – short river trips, multi-hour adventures and multi-day rafting expeditions – in a flexible rafting booking software that precisely follows your river calendar, seasonality and departure logic.
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    Variable-Duration Services

    Create variable-duration rafting trips – clients can choose the length of the trip, number of stops, and route distance, while the system automatically calculates suitable time slots, the number of available rafts, and guide availability, increasing capacity utilisation in peak season.
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    Flexible Booking Rules

    Your rafting business, your booking rules – define exact advance booking deadlines, cancellation conditions, weather-related exceptions, prepayment percentages, and manual confirmation requirements, and manage a color-coded river and raft calendar in daily, weekly, or monthly view.

Schedule Management

Bring all rafting trip departure times, rafts, guides, safety teams and river sections into one operations center – role-based access for guides, administrators and partners plus real-time updates reduce the risk of double bookings and schedule errors by up to 68.5%¹.

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    Schedules

    Rafting trip schedules automatically synchronize raft, guide and river section availability with the online booking calendar – set up seasonal regular times, special departures, and high- or low-water restrictions in a few clicks, and the rafting booking software updates the timetable for you.
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    Time Blocking

    Flexible time blocking for rafts and guides – create one-time or recurring closures for maintenance, low water levels, special events or rest periods, using precise time-of-day, date and day-of-week filters to manage river trip availability exactly as your rafting business requires.
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    Resource Management

    Precise rafting resource management – link rafts, life vests, helmets, drysuits, transport and guides to specific rafting packages, avoid assigning the same resource to multiple departures, and maximize the utilization and revenue of every raft, equipment set and guide.
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    Access Management

    Manage access to rafting trip booking flows – define what front-desk agents, on-river guides, partner agencies and management can see, and tailor automated notifications for clients, guides and logistics so the entire rafting operation remains secure and controlled.

Mobile-first software

Mobile-first rafting booking software – guides, administrators and partners see departures, raft occupancy and participant lists in real time directly on their phones; cloud sync, offline capability and instant app notifications ensure smooth trip management both in the office and on the riverbank.

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    Cloud-based access

    Cloud-based rafting booking management allows you to run rafting trips from any location and device with 99.96%¹ reliability – all routes, equipment availability, guide schedules and bookings are automatically synchronized in real time.
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    Cross-platform ecosystem

    The cross-platform rafting booking environment works seamlessly on Mac/PC, iOS, and Android devices – start planning rafting trips in the office and continue managing them on your phone by the riverside with the same intuitive and convenient experience.
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    Admin app

    A mobile-friendly rafting center management app (iOS and Android) provides 100% of the web platform’s functionality – manage trip schedules, monitor raft occupancy, handle guide shifts, and confirm bookings from anywhere, receiving instant notifications.
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    Client app

    A client-facing rafting booking app (iOS, Android, web) offers a seamless mobile experience – an overview of available rafting trips, river sections, difficulty levels and prices is just a few taps away, bookings are made in seconds, and instant notifications keep the adventure up to date.
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    Instant app notifications

    Real-time app notifications give an instant overview of all rafting client activities – new and modified rafting trip bookings, group inquiries, cancellations, payment confirmations, and messages – both in the browser and on mobile.

Personalized automated notifications

Create automated notifications based on rafting trip date, starting point, river section, group type and channel (email/SMS) – personally tailored messages reach adventurers at the right time, preserving a consistent adventure tourism brand voice and reducing manual communication.

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    Automated confirmations

    Increase confidence for both rafters and your guide team – send automatic email and SMS confirmations for every rafting trip booking, schedule change or cancellation, including precise meeting point, equipment details and safety information.
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    Reminders

    Reduce no-shows for rafting trips by up to 14.9%¹ – automatic SMS and email reminders inform customers in good time about meeting time, river section, equipment requirements and weather conditions, and SMS is delivered even along riverbanks where internet coverage may be unstable.
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    Automatic feedback collection

    Automatic feedback collection asks customers for ratings (up to 5★) and comments after every completed rafting trip regarding guide performance, safety, equipment quality and the route experience, supporting data-driven improvement of the rafting adventure.

Dynamic pricing

Automate pricing for rafting trips based on time of day, season, river water level, group size, route difficulty, and guide services – one of the market’s most flexible pricing modules, enabling campaigns and special rates for corporate experience packages, VIP trips, and weather-based discounts to maximise rafting business revenue.

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    Time-based special pricing

    Set automatic special prices for rafting trips based on trip duration, date, time, day of the week, river section, package type and returning customer membership to fill slower times, handle seasonal demand and optimise raft occupancy in a revenue-driven way.
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    Resource-based pricing

    Resource-based pricing for rafting trips – set flexible prices and durations for each raft, guide, river section and rafting package according to season, demand and difficulty level, so that the real value of every rafting adventure is fairly reflected and occupancy is maximized.
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    Discounted rates

    Discounted prices for rafting trips with a single toggle – quickly activate early-bird offers, weekend special prices and low-season campaigns, displaying an attractive discount and crossed-out regular price to encourage more customers to book your rafting trips.

Data-driven analytics

Manage your rafting business with data – track real-time booked rafting trips, the most popular river sections, group sizes and seasonal occupancy, connect Google Analytics, GTM and Pixel, and export raw data to BI and ML tools to optimise route selection, pricing, departure times and the entire rafter journey.

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    Real-time statistics

    Real-time statistics for your rafting center – the dynamic dashboard shows up-to-the-second revenue, trip occupancy, number of bookings, add-on sales (equipment, transport, catering) and new rafters so you can quickly decide which departures to add, how to reassign rafts and how to optimise guide schedules.
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    Web analytics integrations

    Web analytics integrations for rafting booking software – link each rafting trip booking, date, route type and ordered add-on service with Google Analytics, Google Tag Manager and Meta Pixel to measure campaign ROI, best sales channels and pinpoint exactly which ads bring the most rafting reservations.
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    BI & AI readiness

    Prepare your rafting business for BI and AI analysis – export rafting trip booking data at any time to Excel, Google Sheets or directly into BI and AI tools to build deep-dive analyses, forecast seasonal demand, optimise raft and guide workloads, and develop dynamic pricing for the most popular river sections and rafting packages.

Questions and answers: Anolla software

Frequently asked questions about Anolla’s rafting booking software – clear answers on rafting trip booking flows, schedules, payment solutions, guide management and integrations that help you make an informed decision and start using a rafting reservation system with confidence.

  • keyboard_arrow_downHow is Anolla different from standard river rafting booking software?
    Standard rafting booking calendars only manage time slots and simple group reservations. Anolla is a comprehensive all-in-one revenue-optimizing rafting platform designed specifically for managing rafting trips, river safaris and raft rentals. The system unifies in one environment rafting bookings, group management (CRM), guide schedules, equipment (rafts, life jackets, helmets, paddles) and automated customer communication. Unlike static calendar solutions, Anolla uses AI that accounts for raft capacity, safe group size, river section duration and trip difficulty level. Anolla supports dynamic pricing based on season, water level and demand. The platform works for hourly rafting sessions as well as multi-day rafting trips and expeditions, allowing them to be managed in parallel under a single rafting center account.
  • keyboard_arrow_downDoes Anolla support hourly and multi-day white-water rafting bookings at the same time?
    Yes, this is one of Anolla’s most important advantages on the rafting booking software market. Unlike many rafting calendars, Anolla does not force you to choose a single booking model. The platform allows you to manage hourly rafting trips, half-day river tours, full-day rafting excursions, and multi-day rafting packages at the same time. The system supports routes with variable duration and adaptable trip profiles – for example different river sections, breaks, campfire spots, and transport windows. All bookings – whether for raft rentals, guided rafting, training trips, or corporate team events – are collected into a single central rafting calendar. This makes Anolla an ideal solution for hybrid river-trip businesses that combine rafting, canoeing, kayaking, accommodation, and sauna services.
  • keyboard_arrow_downHow does the Anolla AI assistant reduce administrative workload and human errors in rafting operations?
    Anolla’s automated AI assistant provides 24/7 smart customer support for rafting bookers and adventure tourism clients. The virtual trip consultant independently answers up to 79.3%¹ of recurring rafting booking questions, such as group sizes, equipment rental, minimum age, safety requirements, suitable river sections and time slots. The AI can also resolve up to 52.4%¹ of first-level technical issues, such as e-tickets, payment links, vouchers and booking changes. All of this happens without manual intervention from guides, trip coordinators or call-centre staff. Automated customer communication and smart notifications (reminders, weather alerts, equipment instructions) reduce the rafting centre’s admin time by up to 39.3%¹, minimising double bookings and reducing overbooking risk caused by human error.
  • keyboard_arrow_downHow does Anolla’s dynamic pricing help white-water rafting organizers optimize their prices?
    Anolla’s dynamic pricing module automates a rafting operator’s pricing strategy for the entire season. A rafting centre can create detailed rules that adjust prices for rafting trips, raft rentals, guiding services and add-on equipment (wetsuits, footwear, dry bags) based on time of day, day of week, season, water level, demand and customer group. All price changes – such as cheaper morning trips, low-water promotions, group discounts or higher peak-season prices – are applied automatically according to preconfigured rafting rules. The system helps sell low-demand times at more attractive prices and maximise revenue on popular river sections and during peak periods. This increases trip occupancy and overall profitability of the rafting centre without manual price table updates.
  • keyboard_arrow_downIs Anolla suitable both for a small rafting operator and for a company with multiple river centers?
    Yes, Anolla rafting booking software is designed to scale from a single rafting guide to an international river tour network. A solo guide or small rafting company can start with a powerful free plan that covers all basic needs: trip schedules, online booking, client data management and a simple payment solution. Rafting and adventure tourism centers operating on multiple river sections and in several countries can use centralized management – each river base, camp and rental point can have its own calendar, equipment inventory and guide schedule, while management sees the complete picture in one system. The platform lets you add unlimited river sections, bases, guides and booking team users. Flexible role- and location-based access control (RBAC) ensures guides see only their own trips, base administrators handle their own equipment, and management tracks the performance of the entire rafting operation.
  • keyboard_arrow_downWhat tools and payment solutions does Anolla rafting platform integrate with?
    Anolla’s rafting booking software is built on an API-first architecture that enables seamless integration with a rafting center’s existing workflows and marketing channels. For payment processing, it includes a built-in Stripe integration that allows secure advance payments for rafting trips, gift card purchases, and add-on equipment bookings. For marketing and rafting sales analytics, the platform supports integrations with Google Analytics, Google Tag Manager, and Meta Pixel to measure the booking journey from campaign to confirmed rafting package. Anolla offers a powerful public API through which you can connect your rafting business website, adventure tourism portals, accommodation and experience platforms, as well as internal reporting and BI/ML tools. This makes it possible to export detailed rafting booking data, capacity calendars, and seasonal trends for further analysis and revenue management.
  • keyboard_arrow_downWhat does the free rafting package include and what do the paid add-ons provide?
    Anolla’s free plan gives a rafting operator all the core features needed to start professional rafting bookings with no upfront investment: online booking forms for rafting trips, a simple rafting calendar, client data management, automatic confirmations and basic email notifications. It’s ideal for new rafting guides and smaller river tour companies that want to consolidate the booking process from emails and phone calls into a single system. Paid modules unlock unlimited automation (for example automatic notifications related to weather and water levels, group size optimisation, post-trip sales emails), deep integrations with payment solutions, tourism platforms and accommodation systems, and advanced loyalty features: regular client programmes, discounts for repeat bookings and personalised rafting tour offers.
  • keyboard_arrow_downHow does Anolla’s usage-based pricing reduce risks for a river rafting business?
    Anolla’s usage-based pricing model is designed specifically for seasonal rafting and adventure tourism businesses where booking volume depends on weather, water levels and the tourist season. A rafting center doesn’t have to pay high fixed monthly fees during periods when the river is closed or there are fewer bookings. Costs rise and fall in proportion to the actual number of rafting bookings and active system usage. This allows rafting operators to keep fixed costs under control, mitigate low-season risks and invest more resources where they directly generate revenue – for example in marketing, opening new river sections or upgrading high-quality equipment.
  • keyboard_arrow_downHow quickly can I get my rafting bookings up and running with Anolla?
    Setting up rafting tour bookings with Anolla typically takes only a few minutes. A 24/7 context-aware AI assistant guides the configuration process, helping you step by step to create routes, add river sections, define group sizes, set the number of rafts, guide availability, pricing and safety requirements. The platform’s ease of use is rated 5/5 on Capterra¹, which means most rafting center booking teams master the core functionality in under 30 minutes¹. This allows you to shift the entire rafting booking process from phone calls and Excel sheets to a modern online system very quickly.
  • keyboard_arrow_downWhat makes Anolla a future-proof solution for booking rafting trips?
    Anolla is a future-proof rafting booking software solution thanks to its extensible modular architecture built on a cloud-based infrastructure and AI-driven learning models. Unlike static rafting calendars, Anolla evolves continuously along with the adventure-tourism market and technology. A powerful API makes it easy for rafting businesses to integrate new sales channels, travel platforms and analytics solutions. The platform also supports an IoT ecosystem: you can integrate, for example, automated door control in gear storage, RFID-based equipment checkout, GPS tracking on rafts or sensors that measure water level and temperature. This architecture enables rafting operators to adopt the latest technologies quickly, keeping their rafting-booking tools at the forefront of the market and maximally convenient for clients.

¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.

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