All-in-one software
Create exactly the booking and management solution your rental properties, office buildings or logistics facilities need for portfolio management – a modular platform with detailed access controls, room calendars, rental income tracking and building systems automation.
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Add-on modules
Extend your property management software in real time – enable 20+ dedicated solutions with a single click, such as maintenance ticketing, tenant self-service portal, parking space reservations and time-based warehouse rentals, cutting admin workload by up to 41.2%¹. -
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Scalable data management
Add unlimited properties, rental spaces, tenants, property managers and maintenance partners, and manage all portfolio bookings, lease agreements and maintenance schedules from a single central property management platform 33.1%¹ more efficiently. -
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IoT Ecosystem
An automation engine that connects property management bookings with the physical infrastructure – access control systems, parking barriers, lighting automation, HVAC and smart locks – enabling 24/7 tenant self-service, autonomous building operation and 10–30% energy savings.
24/7 Sales Agent
Turn your property management portal into a 24/7 sales channel that links available rental units, parking spaces, short-term lets and warehouse areas with suitable tenants, intermediaries and businesses in real time – for instant booking, requesting offers or arranging custom lease agreements.
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Service marketplace
Increase the occupancy of your rental and lease properties on a property management marketplace – let potential tenants, investors and agents discover your apartment buildings, office spaces, commercial premises and short-term rental units without extra marketing, boosting visibility by up to 16.9%¹, especially if you are just starting in digital channels. -
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Quotes and orders
Receive profitable rental and lease enquiries for your property portfolio and respond with structured quotations – making use of every quality lead, optimising rental income and expanding your base of reliable tenants and business clients. -
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Interactive Business Profile
Bring your entire property management operation together on an interactive business profile: rental unit descriptions, floor plans, availability calendars, rental prices, add-on services and maintenance requests. Tenants, agents and business clients can book viewings 24/7, submit rental offers, sign contracts, pay invoices and open maintenance work orders.
24/7 Contextual AI support
Use an AI assistant trained for property management and deeply integrated into your systems that answers questions from tenants, investors, and managers in up to 79.3%¹ of cases 24/7 in 25 languages, helps select suitable rental units, guides maintenance requests, and provides personalized recommendations to improve rental yield and occupancy.
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Contextual AI Assistant
A context-aware AI assistant resolves in real time up to 79.3%¹ of a property manager’s daily booking and maintenance inquiries, handling standard questions from tenants, apartment owners and service partners, as well as up to 52.4%¹ of first-level technical support issues. The assistant analyses the property portfolio data, lease and maintenance contracts, calendars, maintenance requests and client account activity on the active page, and provides personalised solutions for each property project and building. -
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Automated customer communication
Automated communication between tenants and owners sends event-based, personalised notifications at the right time to the right parties (in 25 languages) – rent payment reminders, maintenance schedules, apartment handover timelines, parking space usage, shared area bookings and contract changes. Reduce the property manager’s manual communication and administrative workload by up to 39.3%¹ while keeping all communication, confirmations and protocols securely documented in a single booking platform. -
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24/7 Customer Support
Your tenants, apartment owners, commercial tenants and maintenance partners get 24/7 access to smart AI chat support in 25+ languages. The virtual property assistant follows your portfolio rules, house regulations, maintenance procedures and booking logic, guides users in case of issues (e.g., water damage, heating failure, key exchange, parking permits) and ensures a smooth digital experience. This reduces the property manager’s need for manual intervention and call volume by up to 59.3%¹.
Trusted Platform
Recognized all-in-one property management booking software, preferred by hundreds of property developers, rental buildings, commercial property managers, and management companies. Replace fragmented calendar apps, manual spreadsheets, a separate tenant portal, and maintenance ticketing system with one unified solution. Offer tenants, owners, and partners a transparent, modern, and mobile-friendly experience at every building and portfolio stage.
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Easy to Use
The property management booking platform’s usability is 5/5 – intuitive calendar management for buildings, spaces, maintenance work, and resources, plus 24/7 multilingual guided support, have reduced onboarding time for new property managers and facility coordinators by 60%. 9 out of 10 management team members learn the system’s core booking functions for rental units, meeting rooms, parking spaces, maintenance requests, and visits in under 30 minutes¹ (Capterra rating). -
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Unrivaled Value Proposition
Anolla property management booking software is a cost-effective and reliable investment in the digital management of your entire property portfolio. Its financial value rating is 4.7/5¹ and its functionality and reliability rating is 5/5¹ on Capterra. The system uses usage-based pricing – you pay only for the buildings, spaces, tenants and booking volumes you actually manage. There are no hidden costs, low-season risks (vacant rental units, seasonal short-term lets) are mitigated, and the technical platform scales with the growth of your property portfolio. -
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Real‑Time Support
Real-time property management support is built on a 24/7 context-aware AI agent that resolves up to 79.3%¹ of all maintenance tickets, tenant booking questions, and portal usage issues. Automation integrations with maintenance management, accounting, access control, and lease software have raised property management teams’ support scores to 4.7/5¹ and reduced manual workload for both managers and site supervisors. -
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Security and Compliance
Security and compliance are at the core of property management booking software. Data encryption, 24/7 monitoring, cloud-based backups and multi-level access control protect your lease agreements, payment information, tenant profiles, key logs and access rights data 90–95% more effectively than typical on-premise servers. The platform complies with GDPR and the stricter data protection requirements in Estonia and the wider EU, ensuring smooth expansion of property development, leasing and management activities.
Customer Experience
An aggregate rating of 4.8/5¹ and 99.96%¹ uptime confirm that Anolla is suitable for everything from a small rental building to a large property fund. Real stories from property managers show measurable growth in rental income, reduction in vacancy periods and optimised maintenance costs through smart booking and automated processes. Join the top performers – residential blocks, office buildings, warehouses and short-term rentals – who do not compromise on tenant experience or portfolio returns.
Customer Success 360°
Turn property management and tenant relations into a strategic partnership – the Customer Success 360° solution combines always-on context-aware support, portfolio-wide reporting and analytics, lease lifecycle tracking, and dynamic tenant and owner views. This enables you to anticipate tenant churn risks, optimize occupancy, plan maintenance schedules, increase tenant satisfaction, and strengthen owner loyalty to your management service.
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360° Personalization
360° personalization adapts, in real time, suitable booking flows for every tenant, ownership portfolio and property project according to their history, booking patterns and preferences. Smart recommendations (e.g. booking parking spaces, storage units and shared areas), quick options (maintenance and repair requests, apartment inspection times, key exchange), automated reminders and 24/7 chat support create a smooth one-click experience across the entire property management ecosystem. -
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Customer Management
Property manager CRM consolidates all tenant, landlord, investor, and maintenance partner data into a single real-time database – create dynamic segments, add property-specific notes, personalize communication, and strategically increase portfolio loyalty and rental income. -
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Link Manager
Create and share unique booking links and QR codes for every rental unit, parking space, storage box or short-term accommodation – every property listing, website button, rental offer email or print ad becomes a direct path to instant booking without intermediaries. -
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Online payments
Secure prepayments and deposits for property management – integrated online payments lock in rental interest only after a successful deposit or reservation fee, reducing lost rental income from no-shows and vacant periods to practically zero. -
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Automated Waitlist
The automated rental and accommodation unit waitlist fills vacant apartments, commercial spaces and parking spots 24/7 – the system notifies interested parties in real time about newly available units, increasing occupancy rates and portfolio yield by an average of 18.2%¹. -
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Translation Management
Provide international tenants and investors with an automatically native-language booking and lease-signing experience in more than 25 languages – property listing descriptions, booking flows and the user interface are localized instantly, breaking language barriers and increasing cross-border demand and rental income.
Customer Loyalty Analytics
Property portfolio loyalty analytics shows in real time which tenants, commercial clients and investors are most valuable and which properties and lease models they prefer – enabling you to offer personalized pricing, renewal offers and, through stable occupancy, to maximize portfolio returns.
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Memberships
Create multi-tier loyalty programs for tenants and business clients – automate membership levels, offering exclusive discounts at each tier for rent rates, parking spaces, storage units, and additional services; a 5%¹ increase in client retention can raise the profitability of your property portfolio by 25–95%¹. -
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Passes and Tickets
Prepaid access rights, parking passes and room-usage cards ensure a consistent cash flow and repeat usage – automatic usage tracking with property- and user-level reporting minimizes administrative workload and eliminates manual accounting errors. -
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Recurring Subscriptions
Recurring subscriptions create automatically renewing rent-based and service-based access passes – whether for parking spaces, storage units, coworking offices or add-on services, the system ensures a stable, predictable monthly cash flow and uninterrupted access without manual renewals. -
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Email Campaigns
Send targeted email campaigns to tenants, prospective tenants and investors – export dynamic segments (e.g. interested in newly vacated units, contracts nearing expiry, high lifetime value clients) to your marketing platform with one click and measure growth in bookings and rental interest on a performance basis.
Booking Management
Manage all rental inquiries, viewing appointments, maintenance jobs, renovation projects, notifications and activity logs from a single property management dashboard – handle both group and individual viewings, make multi-property bookings, reduce manual administration and gain a complete overview of your entire portfolio’s occupancy and yield.
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Group Bookings
Automated group bookings for tenants, visitors and accommodation blocks – set limits for apartments, spaces or participants, manage real-time resident and booker lists, and create recurring group bookings for visiting hours, meetings or shared-space usage. -
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Multi-Resource Booking
Booking multiple property resources in a single transaction – allow tenants and managers to book parking spaces, meeting rooms, storage areas, laundry rooms or guest rooms at the same time to manage service bundles and property packages transparently and with maximum occupancy. -
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Hourly and Daily Services
Manage all property management services from a single platform – hourly-use washrooms, daily parking spaces, short-term rentals and long-term lease agreements are all consolidated into one booking environment that supports your real estate portfolio business model. -
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Variable-Duration Services
Create variable-duration property services – tenants and investors can choose the length of each booking themselves, from short-term stays to long-term leases, increasing flexible space usage, occupancy, and rental income. -
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Flexible Booking Rules
Your property portfolio, your booking rules – set notice periods for shared spaces, parking spots, and extra services, define cancellation and confirmation conditions, and manage a color-coded property calendar in daily, weekly, or monthly view to avoid conflicts and double bookings.
Schedule Management
Consolidate all building usage schedules, rental spaces, parking spots and shared areas into a single digital control center – role-based access for property managers, administrators and technicians plus real-time updates reduce planning and booking errors by up to 68.5%¹.
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Schedules
Property usage schedules sync the availability of rooms, spaces, and parking spots automatically with your online calendar – set regular opening times, maintenance windows, and exceptions (repairs, events, tenant changes) in a few clicks, and all property management booking information stays up to date. -
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Time Blocking
Flexible time blocking for real estate – create one-time or recurring blocks for apartments, office spaces, parking spots and technical rooms with precise dates, times and days of the week, so the booking system accounts for maintenance work, renovations and emergency closures. -
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Resource Management
Use smart property resource management to link rooms, technical systems, parking spaces and auxiliary areas to specific bookings and tenants – avoid double use, optimize building occupancy and increase rental and ancillary service income. -
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Access Management
Clarify property management roles and access – assign different permissions for managers, caretakers, security staff and tenants to properties, rooms and functions, and automate notifications about bookings, maintenance work and visits to ensure a secure and transparent management flow.
Mobile-first software
Mobile-first property management booking software – a modern interface, cloud-based sync and instant in-app alerts allow tenants, investors and property managers to handle all bookings, maintenance requests and space usage conveniently from any device.
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Cloud-based access
Cloud-based property management platform lets you manage rental units, housing associations, parking spaces and shared facilities from any device and location with 99.96%¹ reliability – all lease agreements, maintenance tasks and bookings are synchronized in real time. -
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Cross-platform ecosystem
The cloud-based property management booking software works seamlessly on Mac/PC as well as iOS and Android devices – start creating a booking for a rental unit, a maintenance request, or a meeting room schedule on one device and continue it on another without any data loss. -
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Admin app
The mobile property manager app (iOS and Android) bundles 100% of the web platform’s functionality – see tenant bookings in real time, manage maintenance calendars, update rent schedules, and get instant notifications about rent invoices, fault reports, and room reservations regardless of your location. -
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Client app
Tenants, investors and building users can conveniently book guest rooms, parking spaces, laundry rooms, shared meeting rooms or other property-related resources in the client app (iOS, Android, web) – fast availability overview, booking in a few clicks and instant notifications about confirmations, invoices and changes. -
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Instant app notifications
Real-time push notifications give the property manager and tenants instant information about all activities – new bookings, tenant maintenance requests, cancelled parking space or meeting room reservations, rent invoice reminders, and messages – both in the browser and in the mobile app.
Personalized automated notifications
Set up automated property management notifications based on event, property, building, unit type and channel (email/SMS) – personalized messages to tenants, owners and management partners are sent at the right time, following your brand style and keeping communication consistent and professional.
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Automated confirmations
Give confidence to tenants, unit owners and property managers alike – the system sends automatic email and SMS confirmations for every new space booking, parking change, scheduled maintenance job or update to lease terms. -
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Reminders
Reduce no-shows and underused resources by up to 14.9%¹ – automatic SMS and email reminders notify tenants of upcoming parking space, guest room or meeting room bookings, scheduled maintenance, and important rent due dates, even when there is no internet connection. -
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Automatic feedback collection
Automatic feedback collection requests ratings (5★) and comments from tenants and users after every property-related experience – such as maintenance work, meeting room use or guest room booking – providing property managers with clear input for continuously improving service quality and building management processes.
Dynamic pricing
The dynamic pricing module automates rental and booking prices according to time of day, season, tenant profile, building occupancy, and resource type (parking spaces, guest rooms, halls, workspaces) – one of the market’s most powerful solutions for creating campaigns, special rates for VIP tenants, and event-based discounts to maximise rental income and space utilisation.
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Time-based special pricing
Configure flexible time-based booking prices – create automatic discounts based on booking duration, date, time, day of the week, room type (meeting room, hall, guest room, office cubicle) and tenant membership or loyalty level to smartly manage demand and optimise property portfolio revenue. -
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Resource-based pricing
Resource-based pricing in property management – flexibly set different prices and booking durations based on maintenance team work time, property size, technical systems complexity and the size of the rental portfolio, so that the real value of the management service and market demand are fairly reflected. -
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Discounted rates
Discounted rates for rental units and maintenance services with one click – highlight campaign-priced rent, low-season maintenance packages, long-term management contract discounts and short-term occupancy campaigns with clearly crossed-out regular prices to influence booking decisions for property investors and tenants.
Data-driven analytics
Make your property management data-driven – get real-time insight into rental occupancy, maintenance workload, response times, rental income dynamics and operating costs; connect Google Analytics, Google Tag Manager and Meta Pixel, and export booking and maintenance data to BI or ML tools to optimise rental prices, maintenance schedules, asset strategy and the tenant journey.
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Real-time statistics
Track your property portfolio statistics in real time – the interactive dashboard shows up-to-the-second rental income flow, unpaid invoices, the number of vacant and booked units, maintenance requests and response times, property management team workload and new tenant inquiries so you can quickly make data-driven decisions on operations, pricing and maintenance priorities. -
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Web analytics integrations
Connect property portal traffic flows with bookings – integrate Google Analytics, Google Tag Manager and Meta Pixel to track how rental listing views, enquiry forms and self-service portal visits turn into actual lease bookings, maintenance requests and add-on service orders. -
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BI & AI readiness
Unlock the true potential of your property management data – export detailed raw data on bookings, rent payments, maintenance and property history at any time into Excel, Google Sheets or directly into BI and AI platforms to create deep analyses, revenue and maintenance cost reports, occupancy forecasts, dynamic rent pricing models and predictive analyses of tenant behaviour.
Questions and answers: Anolla software
Concise answers to frequently asked questions about Anolla’s property management booking software – here you’ll find explanations on automating rental unit management, digital workflows for maintenance requests, tenant self-service, integrations and pricing, so you can make an informed decision and start managing your property portfolio digitally with confidence.
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keyboard_arrow_downHow is Anolla different from conventional property management booking software?Most rental calendars and basic booking schedules only support time allocation. Anolla is a comprehensive all-in-one revenue-optimizing booking and management platform for property management covering rental properties, short-term lets, commercial spaces and building infrastructure. The platform unifies rental bookings, tenant and owner management (CRM), maintenance request workflows and automated communication. Unlike static rental calendars, Anolla uses artificial intelligence to prevent double bookings, optimize occupancy and reduce vacancy periods. Anolla supports hourly, overnight and daily as well as multi-day rental periods simultaneously – from parking spots and meeting rooms to apartments, holiday homes and warehouses.
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keyboard_arrow_downDoes Anolla support hourly, nightly, and multi-day rental bookings at the same time?Yes, this is one of Anolla’s main advantages for property managers and rental companies. Unlike many booking systems, Anolla does not force a property owner to choose only an hourly or only a daily model. Under the same account, you can simultaneously manage short-term rental bookings, overnight and weekly stays, flexible-term commercial space rentals, and bookings for shared areas of a building. All bookings – from parking spaces and storage units to meeting rooms and serviced apartments – are gathered into a single property management calendar. Anolla is ideal for hybrid business models where the same portfolio includes accommodation, office space, warehouse space, parking, and short-term rentals.
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keyboard_arrow_downHow does the Anolla AI assistant reduce the administrative workload and human errors of property managers?Anolla’s automated tenant and guest support AI assistant operates 24/7, handling recurring booking, arrival, move-out and maintenance inquiries without a property manager’s intervention. The assistant automatically resolves up to 79.3%¹ of all standard questions across your property portfolio – such as booking changes, payment information, access codes, parking instructions and house rules. The AI assistant can also resolve up to 52.4%¹ of first-level technical support requests, for example door code or smart lock issues, Wi-Fi information or appliance usage instructions. Automated tenant and guest communication reduces admin time by up to 39.3%¹, minimises human errors during booking and frees the property manager’s time for strategic portfolio management.
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keyboard_arrow_downHow does Anolla’s dynamic pricing module help property managers and rental property owners optimize rental prices?Anolla’s dynamic pricing automates the pricing strategy for rental properties and lettable spaces based on demand. A property manager can create detailed rules for adjusting rent and booking prices by day of week, time of day, season, events, location or specific tenant segment. All price corrections occur automatically according to the defined business rules, without manual spreadsheet management or constant price updates. The system helps fill low-demand periods with more attractive prices and maximise revenue during high-demand times, such as major events, summer season or peak hours for commercial spaces and parking. The result is higher occupancy, more stable rental income and greater overall portfolio profitability.
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keyboard_arrow_downIs Anolla suitable for both an individual apartment owner and a property portfolio with multiple buildings and locations?Yes, Anolla is built to scale from a single rental apartment to multi-city and cross-border real estate portfolios. An individual owner can start with a powerful free plan to flexibly manage bookings for a guest apartment, holiday home or small commercial space. Property managers and fund managers with multiple buildings, office complexes, warehouses or parking infrastructure benefit from centralized portfolio management. The platform lets you add unlimited locations, buildings, individual rental units and users with management permissions – for example portfolio manager, maintenance manager, administrative manager or accountant. Role- and location-based access control (RBAC) ensures that each member of the property management team only sees the buildings, units and financial data assigned to them.
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keyboard_arrow_downWhat property management and payment solutions does Anolla integrate with?Anolla is built on an API-first architecture that allows property managers to connect the platform with existing rent payment, accounting and analytics tools. For processing rental and booking payments, there is a direct integration with Stripe’s payment solution, which supports recurring rent collection, deposit handling and secure online payments. Anolla supports comprehensive analytics integrations—Google Analytics, Google Tag Manager and Meta Pixel—to measure booking page conversion, advertising campaign ROI and portfolio occupancy. Via the API, raw data can be exported to BI and ML tools to build custom rental income reports and forecast demand. In addition, the platform includes a powerful API for integrations with other property management, accounting, channel management and smart building management systems.
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keyboard_arrow_downWhat does the free plan offer a property manager and what do the paid add-ons provide?The free plan includes all the basic tools needed to launch digital booking for rental properties, manage tenant and guest contacts, publish online booking pages and track basic occupancy and rental income. It’s ideal for individual apartment owners, small portfolios of accommodation and commercial spaces, and new rental projects. Paid modules add unlimited automation – such as automatic issuance of smart lock codes, dynamic pricing, deeply integrated accounting and extended reports. You can also activate tenant and guest loyalty features, like repeat-booking discounts, contracted rates for business clients and portfolio-wide customer programmes.
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keyboard_arrow_downHow does Anolla’s usage-based pricing mitigate business risks for rental projects and property portfolios?Anolla’s usage-based pricing is designed to reduce business risk for property managers and rental property owners. During periods when portfolio occupancy or booking volume is lower – for example off-season or during development phases – you don’t have to pay high fixed monthly fees that erode profit. Costs always scale proportionally with the actual number of bookings and active rental units. This makes the model particularly suitable for seasonal accommodation businesses, short-term rental projects, commercial spaces in areas with variable demand and growing property portfolios that are still building up occupancy.
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keyboard_arrow_downHow quickly can I get my rental property bookings running with Anolla?Getting started with Anolla typically takes just a few minutes—you add your rental apartments, holiday homes, commercial spaces or parking spots and set up the bookable time slots. The entire setup process is guided by a 24/7 context-aware AI assistant that accounts for the specifics of different property types, such as move-in and move-out times, cleaning and maintenance windows and minimum rental periods. The platform’s ease of use is rated 5/5 on Capterra¹, and nine out of ten property management team members master the core system features in under 30 minutes¹, allowing you to move quickly from Excel sheets and manual calendars to a modern booking environment.
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keyboard_arrow_downWhat makes Anolla’s property management booking platform a future-proof solution?Anolla is future-proof thanks to its extensible modular architecture and cloud-based design, created specifically for property management needs. The platform evolves continuously through AI-driven learning – analyzing booking patterns, rental prices, occupancy and seasonality to recommend the best pricing and management strategies. Unlike static booking systems, Anolla is built around a powerful API that makes it possible to integrate channel managers, accounting, marketing automation and the internal information systems used by property managers. The extensible modular platform also supports smart-building and IoT ecosystems – from door control, smart locks and parking infrastructure solutions to environmental sensors and equipment rental. This architecture ensures that a property manager’s tools remain at the technological forefront and that the portfolio stays attractive to tenants, guests and investors alike.
¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.
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