All-in-one software
Build precisely the pool service management and booking solution your maintenance company actually needs – a modular pool maintenance platform with extensive configuration options, water quality logging, maintenance package structuring and accounting and CRM integrations, ready to grow with your service team and pool portfolio.
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Add-on modules
Extend your pool service software in real time – enable 20+ ready-made add-on modules with a single click (route planner, service reports, chemical tracking, maintenance contract management, technician calendars and more) and reduce manual admin tasks by up to 41.2%¹ (Capterra Features & Functionality 5/5). -
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Scalable data management
Add unlimited pool complexes, swimming pools, spa pools, maintenance technicians, service packages and clients, and manage your entire pool service portfolio from one central management platform 33.1%¹ more efficiently – with automated maintenance schedules, water analysis protocols and archived maintenance history. -
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IoT Ecosystem
A powerful automation engine that links pool management software with the physical pool infrastructure (e.g. automatic chemical dosing systems, circulation pumps, filtration, lighting, retractable roofs, HVAC and access systems) – enabling 24/7 self-service, autonomous pool operation and 10–30% energy savings.
24/7 Sales Agent
Turn your pool maintenance website into a 24/7 virtual sales channel, where a smart booking engine connects your maintenance packages, chemical services, seasonal maintenance and emergency call-outs with suitable time slots and technicians in real time – for bookings, maintenance contract inquiries or bespoke renovation projects.
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Service marketplace
Showcase your pool maintenance, water quality control, cleaning services and renovation solutions on a specialized services marketplace – let swimming pools, private customers and spas easily find and compare your pool services, and grow your organic visibility by up to 16.9%¹, especially when you are just starting out in digital channels. -
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Quotes and orders
Accept profitable pool maintenance orders and respond to maintenance contract and renovation quote requests with structured offers – managing one-off cleanings, regular maintenance schedules, chemical supplies and modernisation projects from a single system to capture every valuable pool client project and expand your maintenance business. -
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Interactive Business Profile
Bring your entire pool maintenance business together on an interactive business profile: present maintenance packages, chemical solutions, water analysis services, technicians’ competencies and service areas in one place, where customers can book maintenance visits 24/7, order additional services, pay invoices, sign maintenance contracts and request quotes for new pool or spa projects.
24/7 Contextual AI support
Use a context-aware AI assistant trained for pool services that answers up to 79.3%¹ of real-time questions 24/7 about pool maintenance, water quality, chemical balance, service packages, and bookings in 25 languages, and provides clients with personalized recommendations for the right maintenance schedule, service package, and visit frequency.
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Contextual AI Assistant
A context-aware AI pool assistant resolves in real time up to 79.3%¹ of repetitive maintenance inquiries and up to 52.4%¹ of first-level technical support questions, by analysing the specific pool’s client record, maintenance history, water level measurements and chemical usage, and automatically providing personalised maintenance solutions. -
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Automated customer communication
Automated communication with pool owners sends event-based, personalised notifications at the right time (in 25 languages) about scheduled maintenance, chemical deliveries, filter changes, winterisation and maintenance plans, reducing the time a pool service company spends on customer management by up to 39.3%¹ and consolidating all communication documented within the booking platform. -
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24/7 Customer Support
Your pool maintenance customers have 24/7 access to AI chat support in 25+ languages – the virtual pool consultant follows your pricing rules, service packages and warranty terms, guides chemical dosing and first-line troubleshooting of technical faults, ensuring a smooth service experience and reducing your team’s need for manual intervention by up to 59.3%¹.
Trusted Platform
Recognized all-in-one pool service booking software preferred by hundreds of pool construction, maintenance, and chemical sales companies – replace fragmented calendars, spreadsheets, and separate communication apps with a single cloud-based solution and provide pool owners with a top-tier, transparent maintenance experience.
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Easy to Use
The pool service booking platform’s usability is 5/5 – an intuitive calendar for route and pool service planning, input of measurements in the mobile app, and 24/7 multilingual guided support have reduced training time for maintenance crews by 60% and enabled 9 out of 10 technicians to learn the core functionality in under 30 minutes¹ (Capterra rating). -
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Unrivaled Value Proposition
Anolla pool service booking software is a profitable and reliable investment for pool service companies. Its value for money rating is 4.7/5¹ and its functionality and stability rating is 5/5¹ on Capterra. Usage-based pricing means you pay only according to the actual completed maintenance visits, bookings, and client volumes – there are no hidden costs, and low-season risks are mitigated with a flexible, volume-based package. -
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Real‑Time Support
Real-time support for pool service companies: 24/7 context-aware AI support that automatically handles up to 79.3%¹ of booking, scheduling, and customer inquiries and integrates with your billing and logistics has increased pool maintenance firms’ support satisfaction scores to 4.7/5¹. -
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Security and Compliance
Security and compliance in pool service booking software – encryption, 24/7 monitoring and cloud-based backups protect your customer base, bookings, maintenance logs and payment data 90–95% more effectively than on-premise servers; the platform is GDPR-compliant, reducing legal risks and allowing you to focus on growing your pool business.
Customer Experience
An aggregate rating of 4.8/5¹ and 99.96%¹ uptime show that the pool service booking software is a reliable tool for both pool service companies and pool owners. Real customer stories show measurable growth in revenue and efficiency – filled schedules, less under- and overbooking, and faster planning of service routes – join the market leaders who do not compromise on pool service quality.
Customer Success 360°
Turn pool service into a strategic partnership with pool owners – the Customer Success 360° solution combines 24/7 context-aware support, maintenance and booking analytics, and dynamic customer views to anticipate seasonal needs (opening, closing, over-chlorination, algae issues), increase satisfaction, and grow the base of loyal maintenance-package customers.
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360° Personalization
360° personalization adapts, in real time, suitable maintenance intervals, chemical packages, add-on services (winter cover installation, filter sand replacement, leak detection) and booking slots for every pool owner according to their pool type, usage patterns and past order history – smart recommendations, quick options and 24/7 chat support create a seamless one-click booking experience on both desktop and mobile. -
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Customer Management
Pool client management (CRM) consolidates all pool maintenance, water chemistry adjustments, maintenance schedules, heat pump and filtration system service history, and site information into a single real-time database – create dynamic pool owner segments, add notes about specific water quality characteristics, personalize communication by maintenance packages and frequency, and strategically grow loyalty for recurring service. -
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Link Manager
Create and share unique pool service booking links and QR codes – every pool maintenance website button, pool renovation campaign, pool chemicals webshop page, Instagram bio or printed flyer becomes a direct path to booking the next pool maintenance, service visit or opening service. -
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Online payments
Secure prepayments for pool maintenance, water testing, winterizing and seasonal opening packages – integrated online payments confirm service or repair visits only after a successful deposit, cutting revenue loss from no-show maintenance clients and virtually eliminating empty time slots in your pool service schedule. -
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Automated Waitlist
The automated pool service waitlist continuously fills cancelled maintenance visits and newly opened service windows around the clock: the software immediately informs pool owners about available maintenance or repair times, noticeably increasing schedule utilization and the efficiency of the pool service team’s workload. -
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Translation Management
Provide every pool owner with a smooth, native-language booking experience in 25+ languages – pool maintenance package descriptions, pool cleaning instructions, maintenance calendars and booking forms are localized instantly, breaking language barriers and increasing order volumes for international pools, spas and water parks.
Customer Loyalty Analytics
Pool customer loyalty analytics shows in real time which pool owners, spas and water parks are your most valuable regular clients, how often they order maintenance and which service packages and pool chemical solutions they prefer – enabling you to offer personalized service fees, frequency-based discounts and targeted season-extension campaigns, maximizing pool-service utilization and profitability.
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Memberships
Create multi-tier pool maintenance membership programs – automate weekly, monthly, and seasonal maintenance package levels, offering exclusive discounts at each tier for pool cleaning, winter cover installation, filter replacement, chemical refill contracts, and spa complex maintenance agreements; stable maintenance memberships increase recurring revenue and reduce idle maintenance slots. -
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Passes and Tickets
Prepaid pool maintenance session cards, seasonal passes for outdoor pool care and a fixed number of water-quality inspection visits ensure cash flow and repeat bookings – automatic tracking of maintenance visits minimizes pool service administration and eliminates the need for manual spreadsheet tracking. -
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Recurring Subscriptions
Recurring subscriptions create automatically renewing pool maintenance and water chemistry packages – for example weekly pool cleaning, monthly filter system checks or seasonal opening and closing services – ensuring a stable, predictable monthly cash flow and uninterrupted maintenance for all managed pools. -
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Email Campaigns
Send targeted email campaigns to exactly the right pool-owner groups – export, with one click, segments such as disciplined maintenance clients, seasonal opening service users, spas and hotel pools to your marketing platform and offer them personalised maintenance packages, chemical solution discounts and seasonal preparation deals with measurably better results.
Booking Management
Manage all pool service bookings, cleaning call-outs, renovation projects, service team visits, chemical refill schedules, notifications and work logs from a single comprehensive pool business dashboard – service schedules for residential pools, apartment buildings, spas and water parks in one place, with less manual planning and a full real-time overview of your entire pool service operation.
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Group Bookings
Automate bookings for pool trainings, aqua fitness and swimming groups – set participant limits per lane, session or water class, manage real-time participant lists, and create recurring group trainings without manual effort. -
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Multi-Resource Booking
Allow clients to book multiple pool resources in a single transaction – swimming lanes, spa areas, lounges, hot tubs, saunas and equipment – ideal for managing birthday packages, events, training camps and private functions. -
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Hourly and Daily Services
Manage all pool services in one system – minute-based lane training, hourly aqua workout classes, day passes, private swimming and spa days – with flexible booking software that adapts to your aquatics center and pool business model. -
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Variable-Duration Services
Create variable-duration pool services – the client chooses how long they want to book a lane block, private sauna, therapy pool or hydrotherapy, which increases occupancy and reduces empty time slots in the calendar. -
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Flexible Booking Rules
Configure pool area booking rules to match your property – set advance booking and cancellation deadlines, confirmation rules, visit limits, and track all pool, spa, and training reservations in a color-coded calendar with daily, weekly, or monthly views.
Schedule Management
Centralize pool openings, coach schedules, spa services, lane plans, and locations into a single control center – role-based access, real-time updates for water services, and automatic planning keep pool schedules accurate and reduce double bookings and errors by up to 68.5%.
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Schedules
Create clear pool and water park schedules that sync lane availability, training sessions, and spa service bookings with your online calendar – set recurring training times, maintenance hours, and exceptional time slots in a few clicks, and the system automatically updates the timetable shown to clients. -
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Time Blocking
Use flexible time blocking to manage the availability of pool and spa areas – schedule maintenance, water changes, private events and trainers’ internal sessions as one-time or recurring blocks, with precise control over dates, times and days of the week. -
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Resource Management
Manage all aquatic center resources in a single solution – link swim lanes, kids’ pools, diving platforms, saunas, lockers and equipment to specific trainings and SPA services, avoid double use of resources, and increase utilization and revenue. -
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Access Management
Assign different access rights for coaches, pool technicians, administrators and managers to bookings, lane calendars and reports, and set up role-based automated notifications – each team member only sees the pool services, time slots and load data that are necessary and allowed for them.
Mobile-first software
Offer your clients and team a truly mobile-first pool service platform – a convenient smartphone view, cloud-based sync with all facility calendars and instant app notifications for bookings, cancellations and time changes ensure a smooth experience both on-site at the pool and on the go.
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Cloud-based access
Cloud-based pool service management lets you track maintenance schedules, water chemistry readings, equipment servicing and service contracts from any device and location with 99.96%¹ reliability – all maintenance data, work orders and client bookings are synchronized in real time in your pool service booking software. -
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Cross-platform ecosystem
The cross-platform pool service ecosystem works seamlessly on Mac/PC as well as iOS and Android devices – start planning pool maintenance visits at the office and continue logging service rounds for the pool complex on mobile, keeping all maintenance schedules, technician routes, and service reports in sync at all times. -
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Admin app
A mobile-friendly pool service management app (iOS and Android) offers 100% of the web software’s functionality – schedule maintenance rounds across your pool portfolio, assign pools to technicians, approve water test results, and respond to client bookings instantly from any location. -
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Client app
Pool clients can use the user-friendly booking app (iOS, Android, web) to quickly choose a pool maintenance package, select a suitable service day, view contract terms and track visit times – a convenient mobile experience increases satisfaction and repeat bookings for your pool services. -
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Instant app notifications
Real-time app notifications give you an instant overview of all client actions in your pool service booking software – new pool cleaning bookings, water analysis orders, maintenance visit cancellations, or client messages – both in the browser and on mobile.
Personalized automated notifications
Set up automated notifications tailored for pool services based on event, pool facility location and channel (email/SMS) – personalized messages with pool maintenance booking confirmations, maintenance contract renewal reminders or seasonal service package suggestions reach the right pool owners at the right time, preserving your brand voice.
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Automated confirmations
Give pool owners and your pool service team peace of mind with automated confirmations – whenever a pool cleaning, water chemistry balancing, equipment maintenance or repair booking is created or changed, the system immediately sends a confirmation by email and SMS. -
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Reminders
Reduce no-shows for pool maintenance visits by up to 14.9%¹ – automatic SMS and email reminders notify pool owners of upcoming pool cleaning, water analysis or filter maintenance, ensuring service visits always take place on time (SMS is fast and works even without internet). -
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Automatic feedback collection
Automatic feedback collection sends the customer a 5★ rating request and comment question after each completed pool maintenance visit, cleaning service or water chemistry adjustment, allowing you to analyse pool technicians’ work quality and optimise your pool service processes based on data.
Dynamic pricing
Automate pricing for pool services based on time of day, season, pool facility size, maintenance frequency, customer segments, and specific service packages – a powerful pricing module that lets you create seasonal campaigns, special rates for VIP pool clients, and event-based discounts (e.g. spring opening packages) to maximise pool service revenue.
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Time-based special pricing
Create time-based special rates for pool cleaning based on service duration, date, time, day of the week, maintenance package type and customer membership – for example, off-season discounts on weekday mornings or loyalty prices for regular maintenance contracts – to steer demand and optimise pool service revenue more efficiently. -
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Resource-based pricing
Resource-based pricing for pool services – set flexible prices for maintenance packages and service duration according to the pool technician’s experience, pool size, water treatment complexity and seasonal demand, so that the true value of each pool cleaning or repair job is fairly reflected. -
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Discounted rates
Discounted prices with a single click – automatically apply attractive discounts to pool maintenance packages, water analysis visits or seasonal pool cleaning campaigns and display the crossed-out previous price in the booking view to encourage pool owners to fill their maintenance schedules more quickly.
Data-driven analytics
Run your pool service business based on data – track real-time pool cleaning order volume, number of repeat customers and the occupancy of pool repair work, connect bookings to Google Analytics, Google Tag Manager and Meta Pixel, and export detailed booking and maintenance history to BI or ML tools to optimise pricing, pool technicians’ workload and the customer booking journey.
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Real-time statistics
Real-time statistics for your pool services – the dashboard shows up-to-the-second pool maintenance revenue, the number of scheduled cleanings, completed water chemistry balancing jobs and new bookings from pool owners so you can quickly decide when to add more service slots, adjust pricing or expand your pool technician team. -
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Web analytics integrations
Web analytics integrations for pool services – connect pool cleaning bookings, maintenance requests and pool repair quote forms with Google Analytics, Google Tag Manager and Meta Pixel to measure which campaigns bring more recurring pool water maintenance customers and which landing pages convert best into booked maintenance schedules. -
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BI & AI readiness
Unlock the full potential of your pool service data – export pool cleaning history, frequency of maintenance visits, volumes of chemicals used and descriptions of repair work at any time into Excel, Google Sheets or directly into BI and AI tools to perform deep analyses, forecast pool season peaks, optimize maintenance routes and build predictive maintenance packages.
Questions and answers: Anolla software
FAQ about Anolla pool service booking software – clear answers to common questions about managing pool cleaning schedules, optimizing maintenance routes, online payments, customer notifications and data security, so you can make an informed decision and start digitizing your pool maintenance services with confidence.
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keyboard_arrow_downHow is Anolla’s pool service booking software different from typical booking calendars?Standard booking calendars only offer schedule management and do not take into account pool maintenance specifics such as chemical balance checks, water analysis or maintenance team shifts. Anolla is a comprehensive revenue-optimizing booking and workflow platform created for pool service providers, combining pool maintenance visit planning, customer management (CRM), crew workload control and automated communication with pool owners. Unlike static calendars, Anolla uses artificial intelligence to optimize service routes, travel paths, filter maintenance intervals and cleaning schedules. Anolla supports dynamic pricing for regular maintenance contracts, one-off deep cleans and seasonal opening and closing services, and lets you book hourly maintenance visits and multi-day pool renovation or construction projects at the same time, consolidating all orders into a single pool services overview calendar.
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keyboard_arrow_downDoes Anolla support hourly pool maintenance and multi-day pool construction projects at the same time?Yes, this is one of Anolla’s main advantages for managing pool services. Unlike many general booking systems, Anolla does not force pool maintenance companies to choose only a single booking model. The platform supports hourly pool maintenance visits, such as checking chemical levels, skimming leaves, backwashing filters, or servicing robotic cleaners, as well as day-based or multi-day projects like pool renovation, tiling, PVC liner installation, equipment room upgrades, or installing pool covers. You can also manage pool services with variable duration, for example weather-dependent opening of outdoor pools or more complex leak detection work. All pool visits, maintenance routes, and longer construction tasks run in parallel under one pool service company account and are collected into a single calendar, which is ideal for hybrid business models that offer regular maintenance, equipment rental, and pool construction or renovation.
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keyboard_arrow_downHow does the Anolla AI assistant reduce administrative workload and human errors in pool maintenance?Anolla’s automated pool service customer support AI assistant works 24/7 and answers pool owners’ recurring questions, such as maintenance schedules, water chemistry balance checks, crew arrival times and invoice details. The assistant automatically resolves up to 79.3%¹ of all standard pool service inquiries and up to 52.4%¹ of first-level technical support questions, such as interpreting chlorinator readings, filter pump operating times or possible causes of cloudy water – all without a service coordinator’s intervention. Automated SMS and email messages inform customers about cleaning times, access instructions, cover removal needs and aftercare recommendations, reducing manual communication and time spent by up to 39.3%¹. The result: lower administrative workload for pool service managers, better planned service routes, more accurate visit times and significantly fewer human errors from manual calendar and route management.
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keyboard_arrow_downHow does Anolla’s dynamic pricing modulation help pool service providers optimize their prices?Anolla’s dynamic pricing is specifically tailored to automate pricing for pool maintenance and construction services. A pool service provider can create flexible pricing rules that take into account visit frequency, pool size and depth, geographic area, seasonality (e.g. summer high season, spring opening, autumn closing), day of week, time of day and customer groups (e.g. regular clients, housing associations, spas, hotels or private customers). All price changes are applied automatically according to the configured business rules, for example lower-priced maintenance visits during low-demand periods or higher prices for emergency call-outs and peak weekends. The system helps sell less popular dates and times at more attractive prices, improving maintenance schedule utilisation, and enables maximum revenue during peak periods such as hot summer months or the start of the pool season. This increases both the occupancy of maintenance rounds and the overall profitability of the pool services portfolio.
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keyboard_arrow_downIs Anolla suitable for both an independent pool technician and a multi-region pool service company?Yes, Anolla’s pool-service booking platform is designed to scale from a single independent pool technician to large multi-region maintenance and construction companies. A solo specialist can start with a powerful free plan to manage one service route, a limited number of pool clients, and basic maintenance tasks. As the business grows and adds new crews, regions, technicians, and pool sites, Anolla provides centralized control: a unified overview of all pool customers, service schedules, work orders, equipment-rental contracts, and plant-room tasks. The platform lets you add unlimited service areas, team members, pool sites, and admin users, and assign each user role- and location-based access (RBAC)—for example, viewing only service schedules, managing chemical usage, handling invoicing, or editing bookings for a specific city’s service crew only.
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keyboard_arrow_downWhat tools and solutions does Anolla pool service booking software integrate with?Anolla is built on an API-first architecture that enables pool service providers to connect their booking calendar, maintenance schedules and client data with other systems. The platform supports leading payment solutions, including integration via Stripe, to accept deposits for recurring maintenance contracts, one-off chemical kit sales or pool renovation prepayments. Anolla integrates with analytics tools such as Google Analytics, Google Tag Manager and Meta Pixel to measure booking conversion, advertising campaign ROI and seasonal fluctuations in inquiries. When needed, raw data can be exported to BI and machine learning tools to analyse maintenance visit frequency, chemical consumption and technician workloads. In addition, the platform includes a powerful API for integration with accounting software, client portals, asset management, inventory and chemical stock systems, as well as plant room automation and control solutions.
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keyboard_arrow_downWhat does the free plan include and what do the paid features add for managing pool services?The free plan includes all the essential tools needed to start a professional pool maintenance booking environment: an online booking form for pool owners, a simple maintenance schedule, client card management, basic email reminders and initial overviews of maintenance routes. This solution is perfect for an individual pool technician or a small team providing regular maintenance and one-off service visits. Paid plans add unlimited automation (for example automatic messages before and after service, payment links, reminders to replenish chemical supplies), advanced integrations with payment solutions, accounting and inventory management, multi-location management and client loyalty modules such as regular client programmes, recurring maintenance packages and automated discount codes for start-of-season campaigns.
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keyboard_arrow_downHow does Anolla’s usage-based pricing help mitigate risks for a pool service business?Anolla’s usage-based pricing model is tailored specifically for seasonal and demand-fluctuating pool services. A pool maintenance company does not need to pay high fixed monthly fees during periods when there are fewer orders due to the pool season or when regular outdoor pool service is paused because of the weather. Costs always scale with actual usage – when there are fewer bookings, maintenance visits and projects, platform costs automatically decrease, and when summer demand grows for regular cleaning, water chemistry adjustment and renovation work, costs increase in proportion to higher turnover and revenue. This model is ideal for businesses with pool opening and closing seasons, spas and water parks, seasonal campgrounds and others whose pool service volume is heavily influenced by weather and season.
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keyboard_arrow_downHow quickly can I start using Anolla’s pool service booking software?Adopting Anolla usually takes only a few minutes, and the entire setup process—from creating a list of pool services to configuring maintenance schedules and service areas—is guided by a 24/7 context-aware AI assistant. The pool service booking environment has an ease-of-use rating of 5/5 on Capterra¹, which means even pool technicians with no technical background can quickly understand how to create maintenance routes, add pool locations and share booking links with clients. Eight out of ten maintenance team members master Anolla’s core features, such as booking management, route planning and client record management, in under 30 minutes¹.
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keyboard_arrow_downWhat makes Anolla’s pool services platform a future-proof solution?Anolla is future-proof thanks to its extensible modular architecture, which is specifically tailored to the automation and digitalization needs of pool services. The platform evolves continuously through its cloud-based infrastructure and AI-driven learning – analyzing seasonal patterns, maintenance visit frequency, weather-related changes and client behavior to offer better recommendations for optimizing maintenance schedules and pricing. Unlike static software, Anolla is built around a powerful API that allows the platform to be connected with pool plant-room automation, water-quality sensors, filter pump timers and other IoT solutions. The extensible modular platform supports the broader pool-service ecosystem, including hardware integrations such as door control for outdoor pool maintenance, rental of pool-technology equipment, water-quality measurement sensors and remotely readable meters. This architecture makes it possible to continually integrate the latest pool-technology and smart-home solutions, ensuring that pool service providers’ digital tools stay at the forefront of the market.
¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.
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