All-in-one software
Build exactly the pest control management and booking solution your extermination business truly needs – a modular platform for configuring detailed frequency schedules, repeat visits, site data, and reporting, with integrations to CRM, accounting, and inventory management systems.
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Add-on modules
Extend your pest control booking software in real time – activate 20+ specialized solutions with one click, from automatic route planning for service areas to billing for recurring maintenance contracts, reducing manual work and admin workload by up to 41.2%¹. -
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Scalable data management
Add unlimited treatment sites, service regions, outdoor pest control teams, pest-type service packages and clients, and manage your entire pest control business from one central platform up to 33.1%¹ more efficiently. -
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IoT Ecosystem
An automation engine that connects digital pest control workflows with the physical environment – from smart traps and monitoring sensors to access systems, lighting and HVAC control – enabling 24/7 monitoring, autonomous alerts and 10–30% energy savings.
24/7 Sales Agent
Turn your pest control website into a 24/7 sales channel that matches, in real time, available pest-control times, emergency call-outs and regular maintenance packages with the right property managers, businesses and private clients – for bookings, quote requests or special projects.
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Service marketplace
Let potential customers find your disinfection, disinsection, deratization and pest monitoring services on a marketplace platform – grow your visibility by up to 16.9%¹ without extra marketing, especially for pest control companies that are only just starting out in digital channels. -
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Quotes and orders
Accept profitable pest control orders and respond automatically to quote requests – preparing structured offers for regular pest monitoring, one-off extermination jobs and contractual maintenance, so you capture every valuable site and expand your client base. -
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Interactive Business Profile
Bring your entire pest control business onto an interactive business profile: customers can book pest control visits 24/7, order recurring maintenance plans, submit pest monitoring report requests, upload photos of damage and pay for treatments directly online.
24/7 Contextual AI support
Use a vertical-specific pest-control AI assistant that 24/7 answers up to 79.3%¹ of recurring customer questions in 25 languages—from rescheduling visits and initial pest-type diagnostics to preparation guidelines, safety requirements and recommended maintenance schedules.
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Contextual AI Assistant
A context-aware AI assistant helps manage your pest control online bookings, resolving in real time up to 79.3%¹ of repetitive requests related to cockroach, rodent, bed bug and other pest control, as well as up to 52.4%¹ of first-level technical questions. The assistant continuously analyses data about the specific pest control site, the client’s previous service visits, contracts and pricing, and offers personalised solutions for booking treatment plans, follow-up visits and maintenance schedules. -
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Automated customer communication
Automated customer communication sends pest control clients event-based and personalised notifications to the right person at the right time (in 25 languages) – for example reminders about follow-up rodent control visits, bed bug inspections, seasonal prevention packages and invoices. This reduces the time spent on site management, follow-ups and calendar coordination by up to 39.3%¹ and keeps all communication – from the initial treatment inquiry to reporting – documented within the platform. -
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24/7 Customer Support
Your pest control clients have 24/7 access to AI chat support in 25+ languages that answers questions about dealing with cockroaches, ants, bedbugs, rats, mice and other pests. The virtual support follows your pest control protocols and price list, guides clients when problems arise (e.g. when an urgent call-out is needed and when regular maintenance is enough) and ensures a smooth booking experience, reducing the need for manual intervention by up to 59.3%¹.
Trusted Platform
A recognized all-in-one pest control management and booking platform, preferred by hundreds of professional disinsection, deratization, and disinfection service providers. Replace fragmented calendar tools, phone-based scheduling, and standalone billing systems with a comprehensive pest control booking solution and deliver a transparent, fast, and reliable service experience to your customers.
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Easy to Use
Ease of use 5/5 – the intuitive pest control crew schedule, site-based time planning, route management and multilingual guided support have reduced onboarding time for new pest control technicians by 60%. According to Capterra, 9 out of 10 team members manage to learn the core functionality of the booking calendar, client site management and work order handling in under 30 minutes¹, accelerating the launch of the entire pest control business. -
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Unrivaled Value Proposition
Anolla pest control booking software is a profitable and reliable investment for both small extermination companies and large regional pest control providers. Its value for money rating is 4.7/5¹ and its functionality and reliability rating is 5/5¹ on Capterra. Usage-based pricing means you only pay for the actual volume of service visits, bookings, and client sites – there are no hidden costs, and the risks of seasonality (e.g. increased rodent activity in spring or peak insect control demand in summer) are mitigated. -
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Real‑Time Support
Real-time support for pest control businesses: a 24/7 context-aware AI agent resolves up to 79.3%¹ of tickets related to your pest control booking platform and is integrated with automated job scheduling, visit status updates and client notifications. This has raised pest control companies’ customer support satisfaction rating to an average of 4.7/5¹, as booking, rescheduling and billing enquiries are answered without any waiting time. -
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Security and Compliance
Security and compliance are especially critical for pest control client sites and contract data – Anolla uses encryption, 24/7 monitoring and cloud-based backups that protect your booking data, pest control reports and photo materials 90–95% more effectively than typical on-premise servers. The platform is GDPR-compliant, enabling you to safely manage the pest control history and documentation of both private and business clients (warehouses, catering companies, production facilities).
Customer Experience
An overall rating of 4.8/5¹ and 99.96%¹ uptime confirm that Anolla also meets the needs of the most demanding pest control professionals and large contract clients. Real customer stories show measurable growth in revenue and efficiency: more fully booked schedules, fewer cancelled visits, better visibility of site history and faster preparation of treatment reports. Join leading pest control providers who refuse to compromise on business efficiency or client experience.
Customer Success 360°
Turn your pest control customer service into a strategic partnership – the Customer Success 360° solution consolidates 24/7 context-aware support, site and contract analytics and dynamic customer views. This enables you to prevent recurring rodent and insect infestations, offer the right maintenance packages, optimize crew workloads and increase contract renewal rates, customer satisfaction and loyalty.
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360° Personalization
360° personalization customizes in real time the most suitable appointment times, service packages, and follow-up reminders for every pest control customer, taking into account the site’s history, the type of previous infestations, and the client’s preferences. Smart suggestions (e.g., recommended follow-up for bedbugs), quick options for repeat visits, and 24/7 chat support deliver a smooth one-click booking experience for both private and business clients. -
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Customer Management
Pest control client management (CRM) consolidates information on all property managers, housing associations, restaurants, warehouse and production facilities, and private customers into a single, real-time database – create dynamic target groups (e.g. cockroach, rodent or bed bug control clients), add object- and pest-specific notes, personalize communication and strategically grow loyalty for repeat treatments and maintenance contracts. -
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Link Manager
Create and share dedicated booking links and QR codes for every pest control service (rodent control, disinsection, disinfection, preventive inspection, maintenance contract) – every property manager’s email, website button, Google Business Profile, notice board poster or flyer becomes a direct path to an immediate pest control call-out and inspection booking. -
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Online payments
Secure prepayments for pest control call-outs and maintenance contracts – integrated online payments confirm pest control bookings only after a successful prepayment, reducing last-minute cancellations and almost all lost call-out fees and labour costs due to no-shows. -
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Automated Waitlist
The automated waitlist continuously fills freed-up times in pest control technicians’ schedules: the system automatically informs housing associations, commercial properties and private clients about openings created by cancelled or shortened treatment jobs, noticeably increasing crew utilization and operational efficiency. -
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Translation Management
Provide property portfolio managers, manufacturing companies and foreign investors with a native-language pest control booking experience in 25+ languages – descriptions of control services (deratization, disinsection, disinfection, use of insecticides and rodenticides) and the booking interface are localized instantly, breaking language barriers and boosting cross-border pest control service sales.
Customer Loyalty Analytics
Customer loyalty analytics shows in real time which housing associations, restaurant chains, warehouse operators or manufacturing companies are your most valuable pest control customers and which types of treatments they order most often – enabling you to offer them personalized maintenance packages, contract-based pricing and to maximize pest control schedule utilization and recurring revenue.
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Memberships
Create multi-tier pest control maintenance and prevention programs – automate customer membership levels (e.g., basic maintenance, regular pest monitoring, premium prevention program), offering exclusive discounts at each tier for regular deratization rounds, cockroach and mite trap installations, and disinfection packages; even a 5%¹ improvement in contract retention can increase a pest control company’s profit by 25–95%¹. -
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Passes and Tickets
Prepaid service plans and recurring treatment punch cards provide pest control businesses with stable cash flow and predictable follow-up visits – the system automatically tracks completed treatments, follow-up inspections and warranty visits, reducing package-based admin work to almost nothing. -
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Recurring Subscriptions
Recurring subscriptions create automatically renewing pest control maintenance contracts and ongoing preventive packages, ensuring stable, predictable monthly cash flow and uninterrupted deratization, monitoring, and disinsection services at locations where pest risk is constant. -
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Email Campaigns
Send targeted email campaigns to exactly the right pest-risk customer segments – export dynamic groups (e.g. restaurants, food warehouses, housing associations, seasonal rodent control customers) to your marketing platform with a single click and offer them seasonal pest control reminders, prevention tips and special deals on maintenance packages with measurably better results.
Booking Management
Manage all pest control call-outs, site inspections, maintenance contract visits, control projects, technician notifications and work logs from a single mission control screen – coordinate both one-off cockroach or rodent control visits and regular deratization rounds, cut down on manual schedule building and maintain complete oversight of pest control operations across your entire service area.
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Group Bookings
Automate group dispatching for pest control teams – set limits for properties and participating extermination specialists, manage real-time job lists, and create recurring maintenance and monitoring visits through a single pest control booking solution. -
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Multi-Resource Booking
Configure multi-pest-control-resource booking – allow customers to reserve in a single order the pest control specialist, service vehicle, treatment products and protective equipment; ideal for larger control projects, contract maintenance and managing multiple sites at the same time. -
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Hourly and Daily Services
Manage all pest control services – from quick hourly cockroach or ant treatments to multi-day deratization and disinfection projects – on one pest control platform that adapts to your treatment processes and service portfolio. -
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Variable-Duration Services
Create flexible-duration pest control services – let customers choose the duration of inspections, diagnostics, repeat treatments or contract-based monitoring according to the complexity of the situation, ensuring optimal time use and higher schedule occupancy. -
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Flexible Booking Rules
Set pest control job rules to match your business model – define lead times for call-outs, cancellation and confirmation policies, location-based time windows, and manage a color-coded pest control calendar in day, week, or month view.
Schedule Management
Bring all pest control call-outs, team schedules, service areas, and site addresses into a single operations center – role-based access, real-time updates, and automatic booking adjustments reduce double bookings and planning errors by up to 68.5%¹.
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Schedules
Pest control schedules sync the availability of technicians, vehicles, and equipment with your online booking calendar – set standard working hours, on-call shifts, and emergency treatment windows in a few clicks, and the pest control calendar updates automatically. -
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Time Blocking
Use smart time blocking to manage pest control callouts – create single or recurring blocks for teams, regions, or specific treatment equipment with precise time, date, and weekday filters to control availability in line with seasonality and demand. -
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Resource Management
Manage limited pest control resources efficiently – link service vehicles, sprayers, traps and chemical stock to specific treatment and maintenance services, avoid double bookings and increase job throughput and revenue. -
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Access Management
Assign role-based access for pest control teams to sites, areas, price lists and calendars, and customize automatic email and SMS notifications – each technician sees only the jobs and data assigned to them, ensuring a secure and controlled workflow.
Mobile-first software
Mobile-first pest control booking platform – field technicians see all scheduled call-outs, property details and work orders in real time on their phone, with cloud sync and instant app notifications ensuring smooth pest control operations on any device.
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Cloud-based access
Cloud-based pest control management allows you to manage schedules for caterpillar, rodent, bed bug and other pest control groups from any device and location with 99.96%¹ reliability – all treatment times, site details and spraying reports are synchronized automatically in real time. -
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Cross-platform ecosystem
The cross-platform pest control ecosystem spans from Mac/PC to iOS and Android – start planning cockroach, ant or rodent control visits at the office and continue on-site from your smartphone with the same smooth and intuitive experience. -
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Admin app
The mobile-friendly pest control manager app on iOS and Android delivers 100% of the web software’s functionality – plan spraying schedules, dispatch jobs to pest control technicians, review site inspections, and get app notifications about every change, wherever you happen to be. -
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Client app
The customer self-service app (iOS, Android, web) makes it easy to book pest control visits and track treatment plans – clients can see available pest control time windows, confirmed visits, recurring treatment packages and receive instant notifications about changes, creating a professional and trustworthy experience. -
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Instant app notifications
Real-time app notifications give your pest control team an instant overview of new cockroach, rodent, insect, or bed bug treatment bookings, inquiries, cancellations, and client messages in both browser and mobile so no job or call-out goes unnoticed.
Personalized automated notifications
Configure automated client notifications for pest control based on booking, site location, treatment type (for example disinsection, deratization, disinfection), and channel (email/SMS) – personalized messages tailored to the needs of apartments, houses, warehouses, or production facilities reach the right contacts at the right time while maintaining your pest control brand voice and professional communication.
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Automated confirmations
Automatic booking and change confirmations reassure both pest control customers and field teams by instantly sending structured email and SMS messages for every new visit, address change, follow-up visit, or package adjustment. -
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Reminders
Reduce no-shows for pest control visits by up to 14.9%¹ – automated SMS and email reminders inform clients about the exact treatment time, technician arrival window and preparation requirements (e.g. moving furniture, separating pets), with SMS delivered reliably even without internet. -
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Automatic feedback collection
Automatic feedback collection is triggered after every actual pest control visit, asking for 5★ ratings and comments on cockroach, mouse, rat or other treatments, so your pest control company can make data-driven improvements and strengthen its reputation.
Dynamic pricing
Dynamic pricing automates pest control pricing based on time of day, season, pest type, property type (apartment, house, restaurant, warehouse) and treatment area – one of the most powerful pricing modules on the market for creating campaigns, seasonal cockroach or rodent control discounts, repeat-visit package prices and VIP client specials, maximizing your pest control business revenue.
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Time-based special pricing
Time-window-based special pricing lets you set automatic discounts for pest control work according to job duration, date, time, weekday, specific pest control service (e.g. bedbug removal, rodent control, disinsection), and customer membership, helping you optimize team workload, manage demand, and improve profitability. -
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Resource-based pricing
Resource-based pricing in pest control – configure different prices and durations for inspection visits, regular treatments, various property types (apartment, house, warehouse, food service) and specialized jobs (rodent control, insect control, fumigation), so each expert’s experience, the products used and demand are all fairly reflected in the final price. -
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Discounted rates
One-click discounts for pest control packages – highlight seasonal campaigns, repeat-visit bundles, discounted maintenance contracts and short-term promo prices, clearly showing the crossed-out regular price and new discounted price to prompt clients to book inspection and treatment services right away.
Data-driven analytics
Run your pest control business with data – track real-time inspection bookings, rodent and insect control service utilization, regional demand, average invoice by property type and the ROI of advertising channels; link bookings to Google Analytics, GTM and Pixel, and export raw data to BI/ML tools to optimize prices, treatment schedules, operational response times and customer repeat bookings.
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Real-time statistics
Track pest control performance in real time – the dashboard shows up-to-the-second revenue by service type (inspection visits, rodent control, insect control, disinsection, deratization), number of new contracted sites, technician workload, cancellation rates, and booking flows so you can rapidly make data-driven decisions about team planning, regional coverage, and campaigns. -
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Web analytics integrations
Connect pest control bookings with web analytics – integrate Google Analytics, Google Tag Manager and Meta Pixel to measure which landing pages, ad campaigns and keywords generate the most inspection requests, at which step customers abandon the pest control booking, and which pest control packages convert best. -
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BI & AI readiness
Leverage the full potential of your pest control data – export bookings, property types, pest species, methods used and visit frequencies at any time into Excel, Google Sheets or directly into BI and AI tools to perform deep analyses, forecast seasonal pest outbreaks, optimize route planning and build predictive models for scheduled maintenance planning.
Questions and answers: Anolla software
Frequently asked questions about Anolla pest control booking software – clear answers on how to automate inspection and treatment visits, manage recurring service schedules, reduce cancellations and improve customer experience, so you can make an informed decision and start managing pest control digitally with confidence.
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keyboard_arrow_downHow is Anolla different from typical pest control booking software?Typical pest control booking calendars only provide visit scheduling, ignoring treatment sites, pest profiles and field team planning. Anolla is a comprehensive all-in-one pest control management and booking platform, built specifically for exterminators, disinfection companies and integrated pest management (IPM) providers. The platform brings together in one environment online booking, pest control CRM, site-based treatment history, recurring service route management and automated follow-up communication. Unlike static calendars, Anolla uses AI to optimize field work schedules, routes and technician workloads. Anolla supports hourly pest control visits, multi-day remediation projects and recurring service contracts in parallel, consolidating the entire pest control workload into a single smart calendar.
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keyboard_arrow_downDoes Anolla support hourly and multi-day pest control visits at the same time?Yes, this is one of Anolla’s key competitive advantages in the automated pest-control booking software market. Unlike many simple appointment-booking tools, Anolla doesn’t force pest-control companies to choose between only hourly call-outs or day-based remediation projects. The platform simultaneously supports short inspection visits, multi-hour treatment visits, multi-day disinfection and fumigation jobs, and service packages of different durations. All pest-control bookings, maintenance contracts and recurring visits run in parallel under a single pest-control company account and are consolidated into one central calendar. Thanks to this, Anolla is ideal for hybrid pest-control business models that combine residential and commercial pest control, regular service rounds and large-scale sanitation and disinfection projects.
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keyboard_arrow_downHow does the Anolla AI assistant reduce pest control office costs and human errors?Anolla’s automated AI customer support works 24/7 on behalf of the pest control company, answering recurring treatment questions from both private clients and commercial property managers. The AI assistant automatically resolves up to 79.3%¹ of all standard pest control inquiries – from booking cockroach, rodent and ant control services to explaining preparation instructions and aftercare. The AI assistant also handles up to 52.4%¹ of first-level technical support questions related to using the digital pest control booking form, billing and schedule changes – without office staff intervention. Automated customer communication, reminders and follow-up messages reduce pest control coordinators’ admin time by up to 39.3%¹, which in turn minimizes double bookings, address and time errors and missed call-outs. The result is significantly lower office costs, fewer human mistakes and a smoother pest control workflow both in the field and in customer service.
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keyboard_arrow_downHow does Anolla’s dynamic pricing module help pest control companies optimize their prices?Anolla’s dynamic pricing modulator automates a pest control company’s pricing strategy across services, locations and seasonal demand. The pest control business can set detailed pricing rules based on pest type, property type (apartment, house, warehouse, food service), time of day, day of week, season or customer segment. All price changes are made automatically according to the defined business conditions – for example higher prices in peak season, special tariffs for night and weekend callouts, and lower prices during low-demand periods or for preventive maintenance contracts. The system helps sell underutilised times at more attractive prices and maximises revenue in peak periods when rodent, bed bug or cockroach outbreaks drive high demand. This increases visit occupancy, average revenue per job and the overall profitability of the pest control portfolio without manual price list adjustments.
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keyboard_arrow_downIs Anolla suitable for both a solo pest control specialist and a multi-region pest control company?Yes, Anolla’s pest control booking software is designed to scale from a single certified technician to nationwide pest control companies covering multiple regions. A solo pest controller can start with a powerful free plan that covers essential needs: online bookings, client data management, site-specific treatment logs, and digital reminders. Pest control teams with multiple regions and field crews benefit from a centralized dashboard that manages all areas, field schedules, and vehicle routes. The platform lets you add unlimited regions, mobile crews, and office users, with flexible role- and location-based access control (RBAC). For example, a site manager can see only their assigned properties and contracts, while the CEO can view the performance of the entire pest control portfolio in real time.
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keyboard_arrow_downWhat tools and systems does Anolla pest control software integrate with?Anolla is built on an API-first architecture and supports the essential integrations that a modern pest control company expects. For payment processing, there is a direct integration with the Stripe payment solution, allowing the client to pay for a pest control visit or maintenance contract at the time of booking. Anolla supports deep integrations with analytics tools such as Google Analytics, Google Tag Manager and Meta Pixel to measure the effectiveness of website visits, booking forms and campaigns for pest control services. The platform enables raw data export to BI and machine learning tools (BI/ML) to analyse regional pest risk patterns and seasonal outbreaks, optimise team workloads and forecast demand. In addition, Anolla includes a powerful public API and integrations with other systems such as accounting, billing, inventory management or CRM solutions to help manage chemical stock, reporting and contractual obligations for health and safety compliance.
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keyboard_arrow_downWhat does the free package provide, and what do the paid features add for a pest control company?Anolla’s free plan includes all the basic tools needed to launch a modern online pest-control booking process: a web-based booking form, a simple calendar for pest-control visits, client and site records, automatic email confirmations and initial reporting. This solution is ideal for solo operators and small pest-control teams that want to adopt online booking quickly. Paid features add unlimited automation – for example automatic bookings for recurring maintenance contracts, multi-step SMS and email reminders, follow-up notifications and large-scale campaigns to your database. You also gain access to advanced integrations, multi-region management, detailed tracking of labour time and material usage, and customer-loyalty modules that let you offer maintenance packages, discounts for regular clients and personalised pest-control recommendations.
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keyboard_arrow_downHow does Anolla’s usage-based pricing reduce business risk in pest control?Anolla’s usage-based pricing model is designed to mitigate the business risk of pest control companies, whether they are seasonal or operate year-round. Pest control firms do not have to pay high fixed monthly fees during periods with fewer callouts, such as in winter. Platform costs always scale in proportion to actual usage – based on the volume of bookings, managed properties, and active clients. This model is an excellent fit for seasonal pest control companies that see heavy workloads during spring and summer outbreaks but lower demand in autumn and winter. The usage-based approach allows pest control businesses to invest in professional booking software without excessive fixed-cost risk and to increase expenses only when revenue also grows.
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keyboard_arrow_downHow quickly can I get my pest control business up and running with Anolla?Getting started with a pest control booking system in Anolla usually takes only minutes, and the entire setup process is guided by a 24/7 context-aware AI assistant that helps you create pest control service packages, enter service areas, time slots, and field teams. The platform’s ease of use is rated 5/5 on Capterra¹, meaning that even pest control technicians and coordinators with little digital experience can quickly adopt the system. Statistics show that nine out of ten team members master the core functionality of Anolla’s pest control booking software within 30 minutes¹, enabling the company to quickly move from paper-based scheduling or phone intake to fully digital booking.
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keyboard_arrow_downWhat makes Anolla’s pest control platform a future-proof solution?Anolla pest control booking software is future-proof thanks to its scalable modular architecture, which grows together with your pest control company and market needs. The cloud-based platform evolves continuously through AI-driven learning, analyzing booking volumes, seasonal pest outbreaks and customer behavior to deliver smarter workflows and automations. Unlike static calendars, Anolla is built around a powerful API that enables integration of pest control software with accounting, inventory and chemical management, as well as customer service solutions. The extensible modular platform also supports an IoT ecosystem – including, for example, door access control, on-site sensor solutions (rodent movement, humidity, temperature), monitoring and surveillance devices and equipment rental management. This architecture allows Anolla to continuously integrate the latest technologies so that your pest control tools, reporting and customer experience always remain at the forefront of the market and comply with growing regulatory and hygiene requirements.
¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.
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