Interpreter scheduling software

Interpreter scheduling software

Try for free a cloud-based interpreter booking software: a smart platform that sets up workflows for an interpreting agency or freelance interpreter in minutes, automates matching interpreters with requests, and supports growth in the multilingual language services market.

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All-in-one software

Create precisely the kind of interpreter booking solution your translation agency, conference interpreting provider or freelance interpreter network actually needs – a modular translation order management platform with extensive workflow configuration and integration options, ready for scalable AI-based translation support.

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    Add-on modules

    Extend your interpreter booking software functionality in real time – activate 20+ ready-made modules for translation workflow and client management with one click, and reduce project coordination and calendar management workload by up to 41.2%¹ (Capterra Features & Functionality 5/5).
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    Scalable data management

    Add unlimited translation projects, interpreter profiles, language pairs, translation directions, event venues and clients, and manage all translation service bookings from a single central platform 33.1%¹ more efficiently.
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    IoT Ecosystem

    An automation engine for interpreter booking software that connects digital interpreter calendars with the physical event environment (e.g. conference centre access systems, room booking, lighting automation, HVAC) – enabling 24/7 self-service-based conference interpreting bookings, autonomous event activation and 10–30% energy savings.

24/7 Sales Agent

Get a 24/7 virtual sales environment for interpreting services that matches clients’ language needs, time frames, language pairs and fields (legal, medical, technical, conference interpreting) with the right interpreter in real time – from standard bookings to complex international projects.

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    Service marketplace

    Let companies and private customers discover your interpreting and translation offers on a dedicated translators’ marketplace – without extra marketing you can increase the visibility of translators and translation agencies by up to 16.9%¹, especially in target markets that are only now entering digital channels.
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    Quotes and orders

    Accept profitable translation orders and respond to translation inquiries with structured offers – managing in one place all quote requests, large-scale translation campaigns, conference interpreting projects and repeat orders to increase both revenue and client base.
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    Interactive Business Profile

    Bring all your translation agency or interpreter network activities together in an interactive business profile. This profile is a comprehensive translation service environment where clients can select language pairs 24/7, book interpreters, place translation orders, upload files, confirm schedules, and pay for translation services.

24/7 Contextual AI support

Use an AI assistant trained for the interpreting and translation field and deeply integrated with your platform to answer 24/7 questions about booking language services, language pairs, pricing, and platform usage in up to 25 languages, resolving up to 79.3%¹ of support requests in real time and offering personalised recommendations for interpreter and service selection.

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    Contextual AI Assistant

    A context-aware AI assistant helps your translation agency’s customer support resolve up to 79.3%¹ of repetitive translation booking inquiries and up to 52.4%¹ of first-level technical support questions in real time by analyzing the interpreter schedules, translation project status, client booking data, and language pairs on the active page and providing each client with a personalized solution that supports the linguist’s workflow.
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    Automated customer communication

    Automated customer communication sends your translation clients event-based, personalised booking notifications and project updates to the right contact person at the right time (in 25 languages) – reduce the manual communication workload of translation coordinators by up to 39.3%¹ and manage all communication related to translation projects, language services and interpreter shifts in a single, fully documented translation booking platform.
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    24/7 Customer Support

    Your interpreting service customers have 24/7 access to AI chat support in 25+ languages that understands your agency’s workflows, booking rules, language pairs and pricing, guides clients in choosing an interpreter and in changing or cancelling bookings, and ensures a smooth interpreting-booking experience while reducing the need for manual intervention from project managers by up to 59.3%¹.

Trusted Platform

A renowned all-in-one interpreter booking and project management platform preferred by hundreds of translation agencies, freelance interpreters, and language service providers. Replace fragmented calendar, email, and project management tools with a single, comprehensive interpreter management and booking solution and deliver a consistent, professional language service experience to your clients.

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    Easy to Use

    Ease of use 5/5 – intuitive interpreter schedule management, language-pair filters, a booking calendar and 24/7 multilingual guided support have reduced training time for interpreter coordinators and project managers by 60% and enabled 9 out of 10 translation department members to learn the core functionality of the interpreter booking software in under 30 minutes¹ (Capterra rating).
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    Unrivaled Value Proposition

    Anolla interpreter booking software is a profitable and reliable investment in automating your translation agency. Its financial value rating is 4.7/5¹ and its functionality and reliability rating is 5/5¹ on Capterra. The software uses usage-based pricing – you pay only for booked interpreters, active projects and the modules you actually use. There are no hidden costs and the risks associated with seasonal fluctuations in translation volumes are mitigated thanks to flexible volume-based pricing.
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    Real‑Time Support

    Real-time support for translation agencies: A 24/7 context-aware AI agent that knows your translation workflow, auto-confirmation rules, translator matching criteria, and integrations (CRM, accounting, CAT tools) resolves up to 79.3%¹ of platform and booking module tickets, raising customer support satisfaction to 4.7/5¹.
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    Security and Compliance

    Security and compliance in managing translation data – bank-grade encryption, 24/7 monitoring and cloud-based backups protect your translation clients’ documents, term bases and project files 90–95% more effectively than local servers. The interpreter booking software complies with GDPR requirements, ensuring secure handling of personal data, contract information and sensitive translation materials, and enabling effortless business development in the international market.

Customer Experience

An overall rating of 4.8/5¹ and 99.96%¹ uptime prove the reliability and high performance of the interpreter booking software even under peak workloads. Real success stories from translation agencies and language service providers show measurable growth in revenue and efficiency – more fully booked interpreter schedules, shorter response times to requests and higher client retention. Join leading players in the language industry who do not compromise on service quality or operational workflows.

Customer Success 360°

Turn interpreter client service into a strategic partnership – the Customer Success 360° solution combines 24/7 context-aware support, booking and project analytics and dynamic client interfaces to anticipate translation needs, recommend suitable language pairs and interpreter types, increase client satisfaction and foster long-term cooperation between your translation agency and corporate clients.

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    360° Personalization

    360° personalization adapts suitable interpreters, language combinations, interpreting modes (simultaneous, consecutive, written translation) and booking options in real time for every translation client according to their history, preferences and previous translation projects – smart suggestions, quick-select options and 24/7 chat support ensure a smooth one-click interpretation booking experience for both repeat and new clients.
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    Customer Management

    Translation agency customer management (CRM) consolidates all client and partner data into a single, real-time translation customer database – create dynamic segments for translation clients and project-based notes, personalize communication for each translation service and language pair, and strategically grow repeat orders and customer loyalty.
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    Link Manager

    Create and share separate booking links and QR codes for each translation service, language pair, interpreter or simultaneous interpreter – every website quote request button, international event newsletter, social media post or digital flyer turns into a direct path to booking an interpreter.
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    Online payments

    Secure prepayments for translation and interpreting services – integrated online payments confirm the interpreter booking only after a successful prepayment, reducing last-minute cancellations and no-shows and protecting your interpreter coordinator’s time and revenue.
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    Automated Waitlist

    The automated interpreter waitlist continuously fills open interpreter hours and on-site interpreting slots – the booking software notifies clients in real time about newly available translation and interpreting times, increasing interpreter utilization and calendar fill rate by an average of 18.2%¹.
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    Translation Management

    Offer every translation client an automatically native-language booking experience in 25+ languages – descriptions of translation services, language direction explanations, and the interpreter booking interface are localized instantly, breaking language barriers and increasing the volume of international translation orders.

Customer Loyalty Analytics

Translation agency customer loyalty analytics shows in real time which corporate and private clients are your most valuable and which translation services (written translation, legal translation, event interpreting, conference interpreting) they prefer – allowing you to offer personalized translation packages, volume discounts and optimal interpreter workload to maximize utilization and revenue.

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    Memberships

    Create multi-tier loyalty programs for translation clients – automate membership levels for repeat translation buyers, offering exclusive benefits at each tier for translation volume, package deals, and event interpreting services; a 5%¹ increase in client retention can lift your translation agency’s profits by 25–95%¹.
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    Passes and Tickets

    Prepaid translation packages, volume cards and hourly translation passes ensure stable cash flow and repeat orders for the translation agency – automatic tracking of usage and translated volume reduces administrative manual work virtually to zero.
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    Recurring Subscriptions

    Recurring subscriptions create automatically renewing subscription-based translation and interpreting service packages, such as monthly legal document translations or ongoing event interpreting solutions, ensuring a stable, predictable monthly cash flow and uninterrupted language support for your clients.
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    Email Campaigns

    Send targeted email campaigns to specific translation-service client groups – export dynamic segments of translation buyers (e.g. law firms, medical companies, event organizers, public sector clients) to your marketing platform with one click and sell more written translation, editing and interpreting services with measurably better results.

Booking Management

Manage all interpreter bookings, language pairs, project briefs, event interpreting schedules, confirmations and communication logs from a single mission-control screen for translation projects – individual and team interpreter bookings, less manual administration, and a complete overview of interpreter workload, availability and your translation agency’s workflow.

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    Group Bookings

    Automated group bookings for interpreters – create multi-participant interpreting sessions, set limits for clients and language combinations, and manage real-time participant lists, including recurring bookings for multilingual conference and training interpretation.
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    Multi-Resource Booking

    Set up simultaneous booking of multiple interpreters and language directions – allow clients to reserve several interpreters, interpreting booths, technical solutions and language pairs in a single order, ideal for managing international conferences, hybrid events and multi-day interpreting projects.
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    Hourly and Daily Services

    Manage all interpreting services – from short minute-based phone and video interpretation sessions to full-day conference interpreting and long-term contract interpreter bookings – all on a single interpreter booking platform that adapts to your translation agency’s operations.
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    Variable-Duration Services

    Alongside fixed-duration bookings, create variable-length interpreting sessions – the client chooses the booking length (e.g. 30, 45, 90 minutes or several consecutive days), providing greater flexibility, better interpreter utilization and more billable hours.
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    Flexible Booking Rules

    Booking rules tailored to your interpreting business – set notice periods for interpreters, minimum and maximum booking lengths, cancellation and confirmation policies, language-pair-based restrictions, and manage a colour-coded interpreter calendar in day, week or month view.

Schedule Management

Centralize interpreters’ working hours, language pairs, work modes (simultaneous, consecutive, remote), locations and projects into one operations center – role-based access for project managers, interpreters and assistants and real-time updates ensure an accurate interpreting schedule and reduce double bookings by up to 68.5%¹.

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    Schedules

    Interpreter schedules sync specialist availability with an online booking calendar – set interpreters’ regular working hours, vacations, conference days and exceptions in a few clicks and the entire booking calendar updates automatically across all language pairs and service types.
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    Time Blocking

    Flexible interpreter time blocking – create single or recurring time blocks for specific interpreters, language pairs or interpretation categories with precise time, date and weekday filters to manage interpreter availability exactly according to contracts and project plans.
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    Resource Management

    Manage limited interpreting resources professionally – link interpreters, language combinations, interpreting booths, technical solutions and event rooms to specific interpretation assignments, preventing double bookings and increasing the profitability of conference interpreting, video interpreting and local events.
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    Access Management

    Configure role-based access for interpreters, project managers, sales teams and client contacts – control who can see specific translation projects, client data, compensation details and calendars, and customise automatic booking, confirmation, reminder and schedule-change notifications to ensure a secure workflow.

Mobile-first software

A truly mobile-first interpreter booking software – an intuitive interface for translators and project managers, cloud-based synchronization, and instant in-app notifications about new translation orders, changes, and cancellations ensure a seamless booking experience for both clients and interpreters on any device.

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    Cloud-based access

    Cloud-based interpreter booking software provides access to all translation projects, interpreting session schedules and client data from any device and location with 99.96%¹ reliability, synchronizing translation orders and schedules in real time.
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    Cross-platform ecosystem

    The cross-platform interpreter management ecosystem works seamlessly on Mac/PC as well as iOS and Android devices, allowing you to start planning a translation assignment on a computer and continue refining the interpreter’s schedule on your phone without interruptions.
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    Admin app

    The translation agency manager mobile app (iOS and Android) provides 100% of the web-based interpreter scheduling system’s functionality, allowing you to manage interpreters’ calendars, confirm translation orders and track workload in real time from anywhere with instant app notifications.
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    Client app

    A client app (iOS, Android, web) that makes booking an interpreter convenient: clients see available interpreters and their schedules, create interpretation requests in a few clicks, manage interpretation appointment times, and receive instant updates and confirmations.
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    Instant app notifications

    Real-time app notifications give you an instant overview of new interpreting orders, interpreter confirmations, cancellations, schedule changes and client messages in both browser and mobile, so no interpreting session or project is overlooked.

Personalized automated notifications

Configure automated notifications based on translation project type, interpreting location, session channel (on-site, phone or remote) and communication channel (email/SMS), to send personalized messages to different client groups and interpreters while maintaining your translation agency’s brand voice and professional communication.

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    Automated confirmations

    Automated email and SMS confirmations are sent immediately after an interpreter is booked, changed or cancelled, creating confidence for both the client and the interpreter and reducing the time the translation agency team spends on manual communication.
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    Reminders

    Automated SMS and email reminders before an interpreting appointment help cut no-shows by up to 14.9%¹, ensuring that clients and interpreters show up at the agreed time, even when there is no internet connection and SMS is the only reliable channel.
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    Automatic feedback collection

    After each completed translation job or interpreting session, the system automatically asks the client for feedback (5★ ratings and comments), gathering valuable information to improve interpreter quality, client experience, and the development of the translation agency.

Dynamic pricing

The dynamic pricing module automates translation and interpreting service rates by time of day, season, language combination, field (e.g. legal, medical), client group and specific translator or language pair, enabling you to offer campaigns, VIP rates and event-based discounts while maximising agency revenue.

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    Time-based special pricing

    Create automatic special rates for interpreting sessions based on session duration, date, peak hours, day of the week, language pair, and client membership to manage demand, fill interpreters’ schedules more efficiently, and optimize translation agency turnover.
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    Resource-based pricing

    Resource-based pricing for language services – set flexible prices and workloads for interpreters and translation teams according to language pair, field of specialization, experience and demand, so that each interpreting session and translation project honestly reflects its true value.
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    Discounted rates

    One-click discounted tariffs for interpreting services – activate promotional rates for specific language pairs, interpreting types or off-peak times, clearly displaying the reduced interpreter fee and crossed-out regular price to guide client choices and boost session occupancy.

Data-driven analytics

Manage your translation and interpreting agency with data – gain real-time insight into interpreter bookings, language pair demand, session occupancy and revenue, connect interpreting bookings to Google Analytics, GTM and Pixel, and send raw data to BI and ML tools to optimize prices, availability and the client journey for language services.

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    Real-time statistics

    Monitor interpreter booking statistics in real time – a dynamic dashboard displays second-by-second interpreting sessions, language pairs used, online interpreting bookings, new interpreting clients and revenue, so you can quickly adjust interpreters’ schedules and pricing.
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    Web analytics integrations

    Integrate your interpreter booking software with Google Analytics, Google Tag Manager and Meta Pixel – link every booking, cancellation and reschedule of an interpreting session to website visits, campaigns and audience segments to measure which channels bring the highest-quality interpreting service clients.
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    BI & AI readiness

    Turn your translation agency data into a strategic asset – export interpreter bookings, interpreting session volumes, language pair statistics and revenue information at any time to Excel, Google Sheets or directly to BI and AI platforms to build in-depth analyses, demand forecasts and automated recommendations for interpreter planning.

Questions and answers: Anolla software

Frequently asked questions about Anolla interpreter booking software – clear answers on the main topics for translation agencies, freelance interpreters and language service providers, so you can make an informed decision and confidently launch your interpreting services booking platform.

  • keyboard_arrow_downHow is Anolla different from standard interpreter booking software?
    Most interpreter booking calendars only offer simple schedule management, whereas Anolla is a comprehensive all-in-one workflow and booking platform for translation and interpreting agencies. Purpose-built for interpreters and language service providers, the software unifies interpreter scheduling, client management (CRM), project management and automation into one seamless system. Unlike static calendars, Anolla uses AI-based interpreter matching according to the client’s language pair, subject-matter domain and time zone. Anolla supports discipline-based interpreter pricing (e.g. legal interpreting, medical interpreting, conference interpreting). The platform allows you to manage both hourly interpreting sessions and multi-day project-based translation packages simultaneously in a single system.
  • keyboard_arrow_downDoes Anolla support hourly interpreting and multi-day translation projects at the same time?
    Yes, this is one of Anolla’s most important advantages for translation agencies and freelance interpreters. Unlike many interpreter booking tools, Anolla does not force you to choose a single business model. The platform supports hourly bookings for interpreting (such as meetings, video calls, events) alongside multi-day or long-term written translation projects. You can also manage variable-length translation packages and event-based assignments. All interpreter schedules, client bookings and project deadlines are consolidated into a single central calendar for the translation agency. Anolla fits hybrid language service models perfectly, including conference interpreting, legal translation, technical translation and recurring contract-based translation services.
  • keyboard_arrow_downHow does the Anolla AI assistant reduce a translation agency’s administrative workload and human errors?
    Anolla’s automated customer-support AI assistant serves translation-service clients and translation projects 24/7. The virtual assistant can automatically resolve up to 79.3%¹ of typical translation booking, scheduling, pricing and interpreter-availability questions. It also covers up to 52.4%¹ of first-level support requests for translation agencies, such as booking changes, interpreter replacement or invoice clarifications, without project manager involvement. Automated communication with translation clients reduces coordination-related admin time by up to 39.3%¹, leading to far fewer errors in interpreter schedules, fewer double bookings and more accurate information handling throughout the translation-service process.
  • keyboard_arrow_downHow does Anolla’s dynamic pricing module help translation agencies and interpreters optimize their prices?
    Anolla's dynamic pricing module automates a translation agency's pricing strategy across different translation services. The language service provider can create flexible rules to change translation prices based on language pair, subject matter, event type, time of day, day of the week, or seasonality. The system supports separate pricing levels for conference interpreting, simultaneous interpreting, legal translation, medical translation, and standard written translation. All price changes are updated automatically according to defined business rules and demand patterns. The software helps fill low-demand periods with discounted translation packages and maximize interpreter hourly rates and margins during peak times or highly complex projects. The goal is to increase interpreter calendar utilization and the overall profitability of the translation agency at the same time.
  • keyboard_arrow_downIs Anolla suitable both for a freelance interpreter and for a multi-location translation agency?
    Yes, Anolla’s interpreter booking software is built to scale from individual freelance interpreters to large, multi-office language service providers. A solo interpreter can start on a powerful free plan that includes a booking calendar, client inquiry management and basic automated confirmations. Multi-location agencies and conference interpreting providers benefit from centralized interpreter resource management, a unified booking portal and standardized workflows across all branches. The platform lets you add unlimited interpreters, project managers, sales users and branches. Role- and location-based access control (RBAC) lets you control which team members can see specific interpreters, clients, projects and financial information.
  • keyboard_arrow_downWhat tools and systems does Anolla’s interpreter booking software integrate with?
    Anolla is built with an API-first architecture and supports key integrations needed by a translation agency. For secure payment processing of translation services there is a direct integration with the Stripe payment solution, allowing you to take prepayments for translation projects or automate billing for repeat clients. For analytics and marketing optimisation the software supports integrations with Google Analytics, Google Tag Manager, and Meta Pixel to measure translation service booking conversions and campaign performance. Anolla enables exporting raw data to BI and machine learning tools to analyse translator workload, margins, and client behaviour patterns. In addition, the platform has a powerful open API and integrations with other systems such as accounting software, CRM solutions, or translation tools (CAT tools), creating a seamless digital ecosystem for the translation agency.
  • keyboard_arrow_downWhat does the free package include and what do the paid modules add for translation agencies?
    The free plan includes all the basic tools for interpreter booking and schedule management needed to launch a professional translation workflow. It’s ideal for new freelance interpreters and small language agencies that want to offer clients online booking, automatic confirmations and an easy-to-manage interpreter calendar. Paid modules add unlimited automation, more precise rules for booking flows, additional integrations with accounting and marketing systems and loyalty features such as special pricing for regular clients, business accounts, recurring service packages and an analytics dashboard for business insights.
  • keyboard_arrow_downHow does Anolla’s usage-based pricing help translation agencies mitigate business risks?
    Anolla’s usage-based pricing model is designed to reduce the business risks of translation agencies and freelance translators. Providers of translation services do not need to pay high fixed monthly fees during periods when translation order volume is lower or seasonal. Platform costs always scale proportionally with the actual volume of bookings, projects, and active translation clients. This makes Anolla particularly suitable for conference interpreting agencies, seasonal event interpreting providers, and translation companies whose order volumes fluctuate by month or season. This way, the cost structure of the booking software remains flexible and aligned with the company’s real turnover.
  • keyboard_arrow_downHow quickly can a translation agency or interpreter start working with Anolla?
    Rolling out interpreter booking software typically takes only a few minutes, and a 24/7 context-aware AI assistant guides the entire setup process. The assistant helps you configure translation service packages, language pairs, price lists, the online booking page, and interpreter availability rules. Anolla’s ease of use is rated 5/5 on Capterra¹, and on average nine out of ten translation agency team members master the system’s core functions in less than 30 minutes¹. This means project managers, sales staff, and interpreters themselves can quickly move from manual spreadsheets to a professional, automated translation workflow.
  • keyboard_arrow_downWhat makes Anolla's interpreter booking platform a future-proof solution?
    Anolla is a booking and workflow platform for interpreters that is future-proof thanks to its extensible modular architecture and continuous development. The cloud-based solution with AI-powered learning algorithms analyzes demand patterns for language services, interpreter workload, and booking behavior, providing increasingly better recommendations for business process optimization. Unlike static booking systems, Anolla is built around a powerful API that allows language service providers to integrate existing systems and add new tools. The modular architecture also supports extensions toward an IoT ecosystem, such as door access solutions for interpreters entering conference rooms, equipment rental management for conference technology, or sensor-based event logging. This flexible technical foundation allows Anolla to integrate new technologies quickly, keeping your agency’s digital tools at the forefront of the market.

¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.

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