Escape room booking software

• keyboard_arrow_downHow is Anolla different from conventional escape room booking software?
  Most escape room booking calendars only offer time-slot selection and a simple view of room occupancy. Anolla is a complete all-in-one escape room management and booking platform designed specifically for experience rooms, horror rooms, and adventure game operators. The solution integrates escape room bookings, game and session management, staff task allocation, player database (CRM), and automated customer communication into one system. Unlike static booking calendars, Anolla uses AI-based logic to optimize game schedules, prevent overbookings, and build revenue-driven timetables. The escape room software supports dynamic pricing, encouraging occupancy during off-peak hours and maximizing revenue during peak times. Anolla enables you to manage hourly game sessions and longer special events (such as corporate parties, birthday packages, marathon games) simultaneously under a single escape venue account, with all bookings consolidated into one experience room calendar.
• keyboard_arrow_downDoes Anolla support hourly and multi-day escape room bookings at the same time?
  Yes, this is one of Anolla’s main advantages in the escape room booking software market. Unlike many experience room booking systems, Anolla does not force escape room operators to choose only between hourly or only daily-based models. The platform supports classic hourly escape room game sessions, multi-hour event blocks and multi-day special packages, such as team events, training programs or festival-format experiences. You can also manage variable-duration scenarios, marathon games and special events where game length depends on group size or the program. All escape room bookings are consolidated into a central calendar view, where you can see in real time the occupancy of different games, rooms and event durations. Anolla is an ideal fit for hybrid entertainment businesses where escape rooms are combined with, for example, virtual reality games, board game room rentals, seminar packages or theater and role-play events.
• keyboard_arrow_downHow does the Anolla AI Assistant reduce escape room administrative workload and human error?
  Anolla’s automated AI-based customer support assistant serves escape room players and prospects 24/7, so the game master or booking manager no longer needs to constantly respond to messages. The AI assistant can automatically resolve up to 79.3%¹ of typical escape room inquiries, such as session times, prices, difficulty levels, age limits, group sizes, voucher usage and gift card terms. The assistant also handles up to 52.4%¹ of first-level technical questions, for example issues related to payment links, confirmation emails or booking changes, without the escape room administrator having to intervene. Automated emails, SMS notifications and the chatbot reduce escape room administration time by up to 39.3%¹, helping to avoid double bookings, forgotten sessions and incorrectly entered schedules. The result is lower administrative workload, a smoother player experience and significantly fewer cancellations or revenue losses caused by human error.
• keyboard_arrow_downHow does Anolla’s dynamic pricing help escape rooms offer players optimized prices?
  The Anolla dynamic pricing module automates escape room ticket and group package pricing according to demand. The escape room owner can create detailed pricing rules based on time of day, day of week, season, game type, room occupancy or different target groups (such as families, school groups, corporate team events). All price changes are applied automatically in the booking calendar and on the website booking form according to the defined business logic, without manual work. The software helps fill quiet mornings and midweek gaps with lower prices or special packages, while allowing higher prices on popular evenings and weekends to increase escape room profitability. The goal of the dynamic pricing strategy is to simultaneously increase game session occupancy, average booking value and the overall revenue of the escape room venue, while offering players transparent and fairly differentiated prices.
• keyboard_arrow_downIs Anolla suitable both for a single escape room and multi-location experience centers?
  Yes, Anolla escape room booking software is designed to scale from small standalone escape room studios to multi-location experience centers and franchises. A single escape room can start with a powerful free plan that covers core booking flows, customer communication and game management. Entertainment groups operating multiple rooms, cities or even countries benefit from a centralized dashboard where they can manage all game rooms, scenarios, price lists and teams from one system. The platform lets you add unlimited locations, rooms, scenarios, administrators and game masters. Role- and location-based access control (RBAC) ensures each branch manager, game host or customer service agent only sees and edits the escape room bookings and data they need, while central control and standardized processes are maintained across the entire experience network.
• keyboard_arrow_downWhich tools and platforms does Anolla's escape room software integrate with?
  Anolla is built with an API-first architecture that is ideal for growing escape rooms and experience game venues where multiple systems need to be combined into a single whole. Escape room operators can use the built-in integration with the Stripe payment solution to accept deposits and full payments at the time of booking both online and on-site. For marketing and booking statistics analysis, the escape room booking software supports integrations with Google Analytics, Google Tag Manager and Meta Pixel to measure campaign performance, booking funnel conversions and game occupancy. Where needed, raw data can be exported to BI and machine learning tools to analyze revenue trends, seasonality and customer behaviour. In addition, the platform includes a powerful public API and ready-made connections with other entertainment, gift card, accounting, marketing automation and access control systems, enabling the creation of a complete technological ecosystem for an escape room business.
• keyboard_arrow_downWhat does the free escape room package include and what do the paid features add?
  Anolla’s free plan includes all the basic escape room management and booking tools needed for a smooth launch: an online booking calendar, schedule management for rooms, basic reminders, a simple customer database and booking overview. This solution is ideal for new escape rooms and smaller experience studios that are starting out or testing new game scenarios. Paid features add unlimited automation (e.g. customized emails and SMS before and after the game, follow-up surveys, review requests), advanced integrations with payment and marketing platforms, detailed revenue and occupancy reports, gift card and promo code management, and player loyalty programs. This enables growing escape venues to build a professional booking and customer experience that supports repeat visits and higher average booking value.
• keyboard_arrow_downHow does Anolla’s usage-based pricing reduce escape room business risks?
  Anolla’s usage-based pricing model is designed to minimize the business risk of escape room owners in the face of seasonality and demand fluctuations. An escape room venue does not have to pay high fixed monthly fees when there are fewer bookings and game sessions – for example in low season, on weekday mornings, or during the start-up phase of the business. Software costs scale in proportion to actual booking activity, which means you pay more only when players actually book and revenue is higher. This model is particularly suitable for seasonal experience centers, escape rooms in tourist areas, mobile escape room solutions, and pop-up escape room projects where demand can vary greatly from month to month. This way the escape room business can grow flexibly without excessive fixed costs.
• keyboard_arrow_downHow quickly can I get my escape room up and running with Anolla?
  Setting up an escape room in Anolla’s booking software usually takes just minutes, and the entire configuration process is guided by a 24/7 context-aware AI assistant. Step-by-step setup helps you enter your escape rooms, scenarios, schedules, prices and capacities so the system is immediately ready to accept online bookings. Anolla’s ease of use is rated 5/5¹ on Capterra, reflecting a clear and fast learning curve even for teams in the entertainment sector. Statistics show that nine out of ten escape room team members master the system’s core functionality in under 30 minutes¹, meaning game masters, administrators and cashier staff can quickly manage bookings and plan game sessions independently.
• keyboard_arrow_downWhat makes Anolla’s escape room platform a future-proof solution?
  The Anolla escape room booking and management platform is future-proof thanks to its extensible modular architecture, created specifically with the evolution of experience-based services and escape room business models in mind. Cloud infrastructure and AI-driven learning enable the platform to evolve alongside escape room market trends – from supporting new game types and pricing models to more accurate demand forecasting. Unlike static booking software, Anolla is built around a powerful API that supports external integrations critical for escape rooms. The extensible modular solution also fits into an IoT ecosystem, covering escape room hardware integrations such as access control and automatic locks, game start buttons, lighting and sound systems, video surveillance, sensors and equipment rental. This architecture enables continuous adoption of new technologies such as contactless entry, smart passes and advanced game tracking, ensuring that your escape room management tools always remain at the forefront of the market.

¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.