Entertainment booking software

Entertainment booking software

Try for free: smart entertainment booking software where an AI-powered platform sets up in minutes, automates performance schedules, ticket sales and seating plans, and offers deep integrations with your sales and marketing channels.

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All-in-one software

Build exactly the kind of entertainment and event booking solution your concert promoter, event organizer, theatre or experience center truly needs – a modular platform with flexible settings, POS and ticketing integrations, and scalable AI support.

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    Add-on modules

    Expand your entertainment business functionality in real time – activate 20+ ready-made add-ons with a single click (e.g. ticket sales, seating plans, performer calendars, rental equipment management) and reduce manual admin workload by up to 41.2%¹ (Capterra Features & Functionality 5/5).
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    Scalable data management

    Add unlimited venues, stages, halls, artists, performers, events and visitors, and manage your entire entertainment portfolio from a single central cloud platform 33.1%¹ more efficiently.
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    IoT Ecosystem

    An automation engine that connects an entertainment venue’s digital bookings with the physical environment (e.g. entry gates, lighting and sound automation, HVAC, self-service kiosks) – enabling 24/7 self-service ticket control, autonomous hall management and 10–30% energy savings.

24/7 Sales Agent

Turn your entertainment booking software into a 24/7 virtual sales channel that matches performance times, packages and seat availability with the right visitors in real time – for instant ticket sales, private event inquiries and bespoke booking solutions.

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    Service marketplace

    Let new visitors discover your concerts, theatre performances, experience offerings and party packages through an entertainment marketplace – grow visibility by up to 16.9%¹ without extra advertising, especially for entertainment brands that are only just starting out in digital channels.
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    Quotes and orders

    Accept profitable event bookings and respond to event price inquiries with professional proposals – capturing every valuable corporate party, private event, concert or production and growing both your entertainment business and your base of regular attendees.
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    Interactive Business Profile

    Consolidate all your entertainment and event activities into an interactive business profile: one comprehensive experiences environment where fans and visitors can 24/7 choose dates, book events, purchase tickets, pay for package deals, and submit price inquiries for private events.

24/7 Contextual AI support

Use an AI assistant specially trained for the entertainment sector and deeply integrated into your booking environment that resolves up to 79.3%¹ of visitors’ and organizers’ questions in real time 24/7 in 25 languages (tickets, schedules, access, packages) and offers personalized suggestions for booking their next experiences.

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    Contextual AI Assistant

    The contextual AI assistant helps entertainment venues and event organizers resolve up to 79.3%¹ of recurring questions and up to 52.4%¹ of ticketing or first-level technical support inquiries in real time by analyzing the specific event, stage or hall schedule, artist contract and booking flow data, and by providing every visitor with personalized solutions.
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    Automated customer communication

    Automated visitor communication sends event-based notifications with personalized dynamic fields to the right ticket buyers at exactly the right moment (in 25 languages) – from creative pre-sale campaigns to last-minute seat-filling and post-event upselling – reducing ticketing and audience management time by up to 39.3%¹ and consolidating all communication into a single entertainment booking platform.
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    24/7 Customer Support

    Visitors to your concerts, theatre performances, festivals and experience events have 24/7 access to smart AI chat support in 25+ languages – the virtual audience assistant follows your sales and exchange rules, guides customers when problems occur (tickets, seat, start time, access, payment) and creates a seamless booking experience, while reducing your organisation’s need for manual intervention by up to 59.3%¹.

Trusted Platform

A proven all-in-one entertainment booking platform – trusted by hundreds of concert promoters, theatres, festivals and experience venues. Replace fragmented ticketing portals, artist calendars, venue management tools and email systems with a single comprehensive solution and provide visitors with a consistently premium booking and event experience.

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    Easy to Use

    Entertainment booking software ease of use 5/5 – intuitive management of event, stage and hall calendars, a visual seating plan and 24/7 multilingual user support have reduced box office and production team training time by 60% and enabled 9 out of 10 team members to master the system’s core functions – adding events, managing timetables, processing bookings and reporting – in under 30 minutes¹ (Capterra rating).
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    Unrivaled Value Proposition

    Anolla’s entertainment booking software is a profitable and reliable investment for concert halls, clubs, festivals and experience studios. It has a 4.7/5¹ value-for-money rating and a 5/5¹ functionality and reliability score on Capterra. The platform uses usage-based pricing – you pay only for actual bookings, ticket sales and the volume of active events. There are no hidden costs, seasonality and low-season risks are mitigated, and the solution suits both large productions and smaller entertainment venues.
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    Real‑Time Support

    Real-time professional support for the entertainment industry: 79.3%¹ of support queries are resolved by a 24/7 context-aware AI agent that understands your event terms, pricing, seating charts and package options, and uses automation integrations with ticketing, payment solutions and CRM – resulting in a customer support satisfaction score of 4.7/5¹.
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    Security and Compliance

    Security and compliance for entertainment event data are a priority – encrypted ticketing data, 24/7 system monitoring and cloud-based backups protect your visitors’ contact details, payment information and event contracts 90–95% more effectively than local servers. The platform is GDPR-compliant, enabling you to grow your regular audience and develop your entertainment business with confidence.

Customer Experience

An overall rating of 4.8/5¹ and 99.96%¹ reliability confirm the trustworthiness of Anola’s entertainment booking software even during the biggest concerts, festivals, and multi-day programmes. Real customer stories show measurable growth in ticket revenue, better venue occupancy, and significantly more efficient production planning – join the top organisers who refuse to compromise on the quality of the experience.

Customer Success 360°

Turn audience service and partner management (artists, agencies, promoters) into a strategic growth engine – Customer Success 360° combines 24/7 context-aware booking support, sales and visitor analytics, dynamic pricing, and multichannel communication to anticipate audience needs, increase repeat purchases, strengthen loyalty among regular visitors, and enhance the value of partnerships.

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    360° Personalization

    360° personalization adjusts each visitor’s booking experience in real time based on their past ticket purchases, genre preferences, favorite artists, and visit frequency – smart recommendations (upcoming concerts, packages, VIP experiences), quick options for repeat bookings, and 24/7 chat support create a one-click booking journey that increases both average ticket value and overall satisfaction.
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    Customer Management

    Entertainment customer management (CRM) consolidates every concertgoer, festival guest and event VIP client into a single, real-time updated database – create dynamic audience segments, add notes on artist preferences and ticket packages, personalize communication and grow a loyal fan community from your regular audience.
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    Link Manager

    Create and share unique ticket sales and booking links and QR codes – every event landing page, social media campaign, club program post or printed flyer becomes a direct path to instant ticket purchase and seat reservations.
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    Online payments

    Secure advance payments and online ticket sales confirm an event booking only after successful payment, reducing “no-show” visitors and lost ticket revenue and ensuring stable cash flow planning for concerts, performances and event series.
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    Automated Waitlist

    The automated waitlist continuously fills empty seats at concerts, theatre performances, and stand-up nights – the system alerts interested audiences to newly available tickets and seats, noticeably increasing venue occupancy and maximizing ticket revenue.
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    Translation Management

    Provide every international visitor with a native-language ticketing and booking experience in more than 25 languages – event descriptions, seating plans and the purchase interface are localized instantly, breaking language barriers and increasing international audiences and online ticket sales.

Customer Loyalty Analytics

Customer loyalty analytics shows in real time who your most valuable fans, season ticket holders, and repeat visitors are and which concerts, performances, and shows they prefer – enabling you to offer them personalized ticket prices, exclusive presale windows, and VIP packages, maximizing venue occupancy and total event revenue.

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    Memberships

    Create multi-tier entertainment loyalty programs and club memberships – automate membership levels, offering exclusive discounts at each tier on tickets, season passes, VIP areas and event series access; even a 5%¹ increase in customer retention can boost entertainment business profit by 25–95%¹.
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    Passes and Tickets

    Prepaid entries, season passes and multi-visit tickets ensure predictable cash flow and repeat visits – automatic tracking of usage across clubs, festivals and events reduces manual ticket and package administration to a minimum.
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    Recurring Subscriptions

    Recurring subscriptions create automatically renewing subscription-based passes for cinema and theatre series, club memberships or regular shows, providing stable, predictable monthly ticket revenue and ongoing audience engagement with your entertainment program.
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    Email Campaigns

    Send targeted email campaigns to exactly the right audience segments – export dynamic fan groups (VIP guests, season pass holders, fans of specific genres) to your marketing platform with one click and measurably increase ticket sales, presale conversions and event occupancy.

Booking Management

Manage all event bookings, ticket orders, seating layouts, performer schedules, announcement feeds and activity logs from one central mission control screen – both group and individual bookings, less manual work for the organiser and a complete real-time overview of occupancy and revenue dynamics for concerts, festivals and shows.

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    Group Bookings

    Automate group bookings for entertainment events – configure ticket packages and attendee limits, manage guest lists in real time, and create recurring group bookings for concerts, shows, bowling nights, karaoke rooms, and private parties.
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    Multi-Resource Booking

    Allow customers to book multiple entertainment resources in one cart – halls, stage time, game lanes, VIP areas, equipment, sound and lighting rigs – ideal for comprehensive management of package-based experiences, corporate events, birthdays, and productions.
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    Hourly and Daily Services

    Run all your entertainment services – from minute-based pool or bowling lane time and hourly rehearsals to session-based cinema and theatre programs and day passes for festivals or amusement parks – in a single flexible booking platform that adapts to your event and schedule.
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    Variable-Duration Services

    Create variable-duration experiences – allow clients to choose the length of karaoke nights, hall rentals or studio and party room bookings, increasing occupancy and using stages, tracks and attractions with maximum efficiency.
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    Flexible Booking Rules

    Configure your entertainment venue’s booking rules exactly to your business model – define ticket sales cut-off times, cancellation and pre-booking terms, prepayment percentages, and manage a color-coded event calendar in day, week, or month view.

Schedule Management

Bring venue programs, hall and stage schedules, equipment usage, and locations into one control center – role-based access for management, program coordinators, and sound and lighting crews plus real-time updates reduce scheduling errors and overlaps by up to 68.5%¹.

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    Schedules

    Entertainment calendars sync venue, stage, activity zone and attraction availability with the online booking system – set regular programs, special events, rehearsal times and exceptions in a few clicks and the public booking calendar updates automatically.
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    Time Blocking

    Use flexible time blocking to close stages, halls, tracks, play areas or private rooms for maintenance, private parties and closed events – create single or recurring blocks by time, date and weekday and manage availability exactly according to your entertainment program.
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    Resource Management

    Manage limited entertainment resources smartly – assign halls, stages, bowling and billiard lanes, karaoke rooms, VR devices, sound and lighting rigs and other attractions to specific events and package offers, avoiding double bookings and maximizing ticket revenue.
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    Access Management

    Define access rights for administrators, program managers, bar staff, technicians and ticket control – configure which stages, halls, bookings and reports they can access, and automate internal and customer notifications to ensure a secure and smooth workflow.

Mobile-first software

Mobile-first entertainment booking software – guests buy tickets and book lanes, lounges, halls, and attractions from their smartphone, while your team tracks occupancy, check-in, and live sales in real time thanks to cloud sync and instant app alerts on every device.

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    Cloud-based access

    Cloud-based entertainment booking software that provides access to performance, concert, event and attraction data from any device and location with 99.96%¹ uptime – ticket information, guest lists, performer schedules and seating plans are automatically synchronized in real time.
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    Cross-platform ecosystem

    The cross-platform entertainment booking environment works seamlessly on Mac/PC, iOS and Android devices – start managing the event at the office and continue handling ticket sales, guest entry or performer schedules from your phone or tablet with the same intuitive experience.
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    Admin app

    An entertainment venue manager app for iOS and Android that offers 100% of the web version’s functionality – manage concert schedules, festival areas, seating plans, performer timetables, and ticket allocations in real time, and get instant app notifications for every new booking or change wherever you are.
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    Client app

    The client app for audiences and customers (iOS, Android, web) offers a smooth mobile-based experience – guests can quickly see available dates, seats and package options, book tickets or experience packages in a few clicks, and get instant notifications about confirmations, changes and start times.
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    Instant app notifications

    Real-time app notifications instantly alert you to every ticket booking, guest reserving a VIP table, private event inquiry, cancellation or extra message in both browser and mobile – keeping organizers, security, service staff and the technical team always up to date.

Personalized automated notifications

Set up automated notifications according to the performance, concert, festival, venue, city tour or attraction location, and channel (email/SMS) – personally tailored messages about tickets, add-on services, parking, VIP areas, and start times reach the right guests at the right moment, preserving your entertainment brand’s voice and consistent communication style.

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    Automated confirmations

    Reassure ticket buyers, event organizers, and performer teams – send instant automatic email and SMS confirmations for every new ticket, table, booth, or experience package booking, as well as date changes and cancellations.
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    Reminders

    Reduce no-shows for performances, concerts, children’s events and experience packages by up to 14.9%¹ – automated SMS and email reminders notify guests in good time about start time, venue, entry conditions and additional services (SMS is delivered quickly and reliably even without an internet connection).
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    Automatic feedback collection

    Automatic feedback collection requests 5★ ratings and comments from guests after each visit – whether it’s a concert, theatre performance, movie night, attraction, tour or private party booking – to analyze guest satisfaction, improve programming and increase repeat visits based on data.

Dynamic pricing

Automate ticket prices based on start time, season, audience segment, venue occupancy and attraction type – one of the most powerful dynamic pricing modules on the market, enabling you to create campaign prices, last-minute offers, VIP prices, early-bird discounts and event-based promotions, maximizing ticket revenue for every event.

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    Time-based special pricing

    Set up automatic special prices based on show duration, date, time, day of the week, genre, location and loyalty program level – for example discounted daytime sessions for families, premium evening seats at concerts, special offers for weekday performances or early arrival prices for clubs, to optimize venue occupancy and manage demand more effectively.
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    Resource-based pricing

    Resource-based pricing in entertainment – set flexible ticket prices and performance fees based on the artist’s popularity, stage time, venue capacity, and seasonal demand, so that every concert, show, or event fairly reflects its true value.
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    Discounted rates

    Dynamic discounted pricing with a single toggle – activate promotional tickets, early-bird discounts, last-minute deals and fan club special prices with clearly visible discounts and struck-through standard prices to steer ticket purchase decisions and fill venues faster.

Data-driven analytics

Build your entertainment business on data – track ticket sales, event occupancy, artist profitability and campaign ROI in real time, connect Google Analytics, GTM and Meta Pixel, and export booking data into BI and ML tools to optimize ticket pricing, programming and the visitor journey.

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    Real-time statistics

    Control your entertainment events in real time – an intuitive dashboard displays up-to-the-second box office revenue, tickets sold, venue occupancy, campaign effectiveness and share of new visitors, so you can quickly make data-driven decisions on program changes, extra showtimes or price adjustments.
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    Web analytics integrations

    Connect your entertainment bookings with web analytics – integrate Google Analytics, Google Tag Manager and Meta Pixel to measure the ticket sales funnel, campaign ROI, event page conversion rates and audience segments, and to allocate your marketing budget to the shows with the highest attendance and box office revenue.
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    BI & AI readiness

    Turn your entertainment data into a strategic advantage – export raw ticket sales, event attendance and customer segments at any time to Excel, Google Sheets or directly into BI and AI tools to perform deep analyses, forecast concert occupancy, optimise pricing and plan audience-based programme strategies.

Questions and answers: Anolla software

Frequently asked questions about Anolla entertainment booking software – clear answers for event organizers, clubs, festivals and agencies to help you make an informed software choice, launch online ticket sales, and confidently manage performers and venues from a single platform.

  • keyboard_arrow_downHow is Anolla different from conventional entertainment booking software?
    Most entertainment booking calendars only provide simple scheduling, whereas Anolla is a complete all-in-one platform for ticketing, performance scheduling, and event management. Entertainment venues, concert organizers, theaters, experience studios, and rental locations can manage bookings, audience management (CRM), and automated visitor communication in a single system. Unlike static calendars, Anolla uses AI-based smart scheduling that accounts for the availability of venues, performers, and rental equipment. Anolla supports dynamic pricing for tickets, rental fees, and private events. The platform allows you to manage hourly rental bookings (studios, halls, attractions) and multi-day events (festivals, summer programs, tours) in parallel under one entertainment business account.
  • keyboard_arrow_downDoes Anolla support hourly and multi-day entertainment bookings at the same time?
    Yes, this is one of Anolla’s biggest advantages in the entertainment booking software market. Unlike many event and rental booking systems, Anolla does not force you to choose only an hourly or a daily-based model. From the same platform you can manage hourly studio and hall rentals, bowling and game center slots, attraction usage times, and at the same time multi-day festivals, concert series, theater runs and performance periods. Variable-duration experiences, private event packages and special programs are all consolidated into a central entertainment booking calendar. This makes Anolla an ideal solution for hybrid entertainment business models such as experience centers, event venues, production companies, tours and creative studios.
  • keyboard_arrow_downHow does the Anolla AI assistant reduce entertainment venues’ administrative workload and human errors?
    Anolla’s automated AI-based customer support assistant answers event visitors’ and bookers’ recurring questions around the clock, 24/7. The AI independently resolves up to 79.3%¹ of common inquiries about ticket sales, bookings, schedules and visitor information, as well as up to 52.4%¹ of first-level technical questions (access codes, e-tickets, booking changes). All this happens without constant intervention from the ticket office or event service staff. Automated customer communication and reminders reduce the team’s admin time by up to 39.3%¹, minimizing double bookings, overbooking and schedule errors. The result is smoother event management, a lower workload for administrators and significantly fewer human mistakes.
  • keyboard_arrow_downHow does Anolla’s dynamic pricing help entertainment venues offer visitors optimized ticket and rental prices?
    The Anolla dynamic pricing module automates ticket and rental pricing strategies for entertainment centers, concert venues, cinemas, theaters and experience centers. Pricing rules can be configured based on time of day, day of week, season, visitor group, hall occupancy or event demand. All price changes are applied automatically according to the defined event management and ticketing business rules. The system helps sell lower-demand screenings, performances and rental times at discounted prices to increase occupancy, while raising prices during peak hours, on popular dates and for VIP events to maximize revenue. Smart pricing improves both venue and attraction utilization and the overall profitability of the entertainment business.
  • keyboard_arrow_downIs Anolla suitable both for an individual entertainment organizer and multi-location experience centers?
    Yes, Anolla entertainment booking software is designed to scale for both small and large entertainment brands. Solo artists, music studio owners, photo and video studios, small venues or attraction operators can start with a powerful free plan. Owners of multiple halls, cinemas, concert venues, gaming centers or multi-city entertainment complexes can use centralized management that unifies all locations, halls, stages and rental spaces in a single system. The platform lets you add unlimited branches, venues and user accounts, offering role- and location-based access (RBAC) for managing ticket sales, event schedules and rental calendars.
  • keyboard_arrow_downWhich tools and systems does Anolla's entertainment booking software integrate with?
    Anolla is built with an API-first architecture that fits well into the ecosystem of professional entertainment platforms and event software. For processing ticket and booking payments, there is a direct integration with the Stripe payment solution, suitable for both one-off ticket purchases and prepaid rental services. Anolla supports analytics integrations with Google Analytics, Google Tag Manager and Meta Pixel, enabling tracking of ticket sales performance, campaign effectiveness and visitor journeys. Raw data can be exported to BI and machine learning (ML) tools to model visitor flows, demand and revenue profiles. In addition, the platform includes a powerful public API and ready-made connections with other event management, marketing and accounting software.
  • keyboard_arrow_downWhat does Anolla’s free package offer and what do the paid entertainment features add?
    Anolla’s free plan includes all the core entertainment booking and ticketing tools needed to launch events: online bookings, simple event and schedule management, a visitor database and basic statistics. This tier is ideal for freelance DJs, small studios, niche event organizers and new entertainment venues. Paid plans add unlimited automation (smart reminders, follow-up messages, upsell campaigns), enhanced integrations with marketing and financial systems, and loyalty modules that let you create regular-visitor programs, gift cards and repeat-visit rewards.
  • keyboard_arrow_downHow does Anolla’s usage-based pricing help entertainment businesses reduce business risk?
    Anolla’s usage-based pricing model is created specifically for entertainment businesses with seasonal and fluctuating demand. Concert organizers, experience centers, amusement parks, festivals, and venue owners do not have to pay high fixed monthly fees during low season. Costs are always proportional to actual ticket sales, booking volume, and active event periods. During peak season, the platform automatically scales to handle higher loads, and during intervals, costs decrease to a minimum. This model helps reduce cash-flow risk and allows entertainment companies to focus on developing their programs instead of covering software expenses.
  • keyboard_arrow_downHow quickly can I start working with Anolla entertainment booking software?
    Getting started with Anolla usually takes just a few minutes: add venues, halls, performers, packages and ticket prices, and you can immediately start accepting online bookings. The entire setup process is guided by a 24/7 context-aware AI assistant that understands the specifics of entertainment businesses – whether you run a studio, event venue, attraction center or festival. According to Capterra, the platform’s ease of use is rated 5/5¹, and nine out of ten team members master the system’s core features – schedule management, booking confirmation and ticket sales – in under 30 minutes¹.
  • keyboard_arrow_downWhat makes Anolla’s entertainment booking platform a future-proof solution?
    Anolla is a future-proof entertainment booking platform thanks to its extensible modular architecture and cloud-based infrastructure. The platform constantly evolves through AI-driven learning, optimising event schedules, demand forecasting and ticket pricing. Unlike static booking systems, Anolla is built around a powerful API that allows you to connect the platform with existing ticket sales portals, marketing systems and partner channels. The modular design also supports an IoT ecosystem, including access control solutions (QR and e-ticket validation at gates), rental equipment management, access sensors and smart visitor counters. This architecture makes it possible to continuously integrate new technologies and ensures that your venue’s booking and ticketing tools always stay at the cutting edge of the market.

¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.

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