Delivery scheduling software

• keyboard_arrow_downHow is Anolla different from standard delivery booking software?
  Most delivery scheduling tools only cover courier time planning. Anolla is a comprehensive all-in-one delivery booking and logistics platform designed for courier companies, online stores, restaurants and last-mile operators. The platform combines order booking, customer management (CRM), transport management processes and an automated notification workflow into one system. Unlike static delivery calendars, Anolla uses AI-based routing and capacity planning. The software supports dynamic pricing based on delivery window, area and workload. Under the same platform you can manage express deliveries (hourly time slots) as well as multi-day shipments and pre-orders in parallel.
• keyboard_arrow_downDoes Anolla support hourly and multi-day delivery bookings at the same time?
  Yes, this is one of Anolla’s biggest advantages in the delivery scheduling software market. Unlike many delivery planning solutions, Anolla does not force you to choose only between express delivery or only scheduled shipment models. The platform supports hourly delivery windows, next-day deliveries and multi-day shipments at the same time. You can also manage deliveries with variable duration, for example international shipments or routes with multiple depots. All orders, delivery windows and delivery rounds are consolidated into a single central logistics calendar. This makes Anolla an ideal solution for a hybrid delivery model – for example for stores that offer same-day home delivery, parcel locker shipments and long-haul freight at the same time.
• keyboard_arrow_downHow does the Anolla AI assistant reduce delivery administration workload and human errors?
  Anolla’s automated customer and logistics support AI assistant operates 24/7, answering recurring questions from both recipients and senders about delivery times, address changes and tracking links. The assistant automatically resolves up to 79.3%¹ of standard delivery-related inquiries (such as “where is my parcel?” or “how can I change the delivery window?”). In addition, the AI assistant can resolve up to 52.4%¹ of first-level technical support and booking management issues without the need for a logistics coordinator. Automated customer communication and notification sending reduce manual entry of schedule changes and call volume by up to 39.3%¹. The result is a lower administrative burden for the transport manager, fewer double bookings, fewer incorrect addresses and a significantly lower risk of human error across the entire delivery chain.
• keyboard_arrow_downHow does Anolla’s dynamic pricing module help optimize delivery prices?
  Anolla’s dynamic pricing module automates pricing strategy for courier and delivery companies across the entire delivery network. Logistics managers can define rules that adjust delivery fees based on time of day, city area, delivery speed, parcel size, vehicle type or customer segment. All delivery prices and surcharges are calculated automatically in real time according to business rules, load and route efficiency. The system helps sell low-demand delivery windows at lower prices and fill otherwise empty runs. During peak hours and popular delivery windows, the platform can apply higher prices, increasing the profitability of each delivery. The ultimate goal is to maximise utilisation, reduce empty mileage and grow overall margins in the delivery business.
• keyboard_arrow_downIs Anolla suitable both for an independent courier and for logistics companies with multiple depots?
  Yes, Anolla delivery scheduling software is designed to scale for both small and large delivery networks. A solo courier or small restaurant can start with the powerful free plan that covers web-based delivery bookings, customer notifications and basic route planning. Logistics companies, retail chains or online stores with multiple depots can use centralized transport management, where all districts, terminals and vehicle fleets are handled in one system. The platform lets you add unlimited depots, vehicles, couriers and administrators. Role- and location-based access control (RBAC) ensures that, for example, a regional manager only sees deliveries in their city, while the central logistics manager controls the entire national delivery network from a single view.
• keyboard_arrow_downWhich tools and systems does Anolla’s delivery booking software integrate with?
  Anolla is built with an API-first architecture and supports all key infrastructure integrations that a modern delivery and logistics service needs. For payment processing there is a deep integration with Stripe’s payment solution, allowing you to charge for delivery already at the time of booking. For precise analytics and marketing measurement, the software supports integrations with Google Analytics, Google Tag Manager and Meta Pixel to track conversions from delivery slot selection through to successful completion. Raw data can be exported to BI and ML tools to optimize routes, costs and delivery times. In addition, the platform includes a powerful public API and integrations with warehouse management (WMS), e-commerce platforms, POS systems and shipment tracking solutions so the entire logistics chain runs as a single digital ecosystem.
• keyboard_arrow_downWhat does the free plan include and what do the paid delivery features add?
  Anolla’s free plan includes all the basic tools needed to start taking delivery bookings: online booking forms, a simple delivery schedule, core email notifications, and basic customer data management. This package is perfect for independent couriers, small online stores, and restaurants that want to organise their home delivery without a complex IT project. Paid features add unlimited automation (e.g., SMS notifications, automatic reminders, workflows for changing delivery windows), additional integrations with e-commerce and inventory management, geo-based routing, and customer loyalty modules that support repeat orders and subscription-style customer programs.
• keyboard_arrow_downHow does Anolla’s usage-based pricing reduce business risk in delivery services?
  Anolla’s usage-based pricing model is specifically designed to mitigate the business risks of delivery and last-mile logistics services. Delivery companies, restaurants and online stores do not have to pay high fixed monthly fees during periods when order volume is lower or seasonal. Platform costs always scale in proportion to the number of actually booked delivery slots and processed orders. This makes the model particularly suitable for seasonal goods, campaign-based sales and markets with fluctuating demand where a standard monthly subscription is not cost-effective. Logistics managers can keep fixed costs low and pay only for the actual booking and delivery capacity they use.
• keyboard_arrow_downHow quickly can I start working with Anolla delivery booking software?
  Implementing Anolla is designed to be as quick as possible—you can open your first delivery bookings in just a few minutes. The entire setup is guided by a 24/7 context-aware AI assistant that helps you enter delivery areas, time windows, vehicles, and pricing rules. The platform’s ease of use is rated 5/5 on Capterra¹, and experience shows that nine out of ten logistics team members learn the core functionality—booking management, delivery scheduling, and customer notifications—in under 30 minutes¹.
• keyboard_arrow_downWhat makes Anolla’s delivery platform a future-proof solution?
  The Anolla delivery booking software is future-proof thanks to its scalable modular cloud architecture that grows with your distribution network. The platform evolves continuously through AI-driven learning, optimizing routes, loads and delivery windows in real time. Unlike static solutions, Anolla is built around a robust API that enables rapid integration of new warehouse management, e-commerce and shipment tracking systems. The extensible modular platform also supports an IoT ecosystem, including smart door access, contactless handover, equipment rental (e.g. thermal boxes, cargo boxes) and sensors (temperature, humidity, location). This architecture allows us to continuously integrate the latest logistics and transport technologies, keeping your delivery tools at the cutting edge of the market.

¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.