Courier scheduling software

• keyboard_arrow_downHow is Anolla different from standard courier booking software?
  Standard courier scheduling apps only manage pickup and drop-off times. Anolla is a comprehensive all-in-one revenue-driven courier booking and logistics platform for courier companies, shippers and logistics hubs. The solution unifies courier routing, order booking, customer management (CRM), courier workload management and automated notifications in one system. Unlike static booking calendars, Anolla uses AI-based automatic routing and smart schedule optimisation. Anolla supports disciplined, rule-driven dynamic rate setting based on route, time and demand. In addition, Anolla lets you manage hourly courier bookings, single-day and multi-day delivery runs, as well as long-term contractual distribution schedules simultaneously in one logistics calendar, making it an ideal solution for modern courier businesses that want to grow shipment volumes and reduce empty miles.
• keyboard_arrow_downDoes Anolla support both hourly and multi-day courier bookings at the same time?
  Yes, this is one of Anolla’s main competitive advantages in the courier services field. Unlike many courier booking systems, Anolla does not force you to choose only between express courier or regular route models. The platform simultaneously supports hourly courier time windows, day- and multi-day routes, fixed-time pick-ups, recurring distribution schedules and project-based delivery runs. You can also manage deliveries with variable duration as well as seasonal and campaign-based last-mile solutions. All booked courier jobs are brought together in a single central logistics calendar where dispatchers can see courier availability, routes and workloads in real time. This makes Anolla an ideal solution for hybrid courier business models – from inner-city express services to regional distribution networks and e-commerce delivery chains.
• keyboard_arrow_downHow does the Anolla AI assistant reduce courier logistics administrative workload and human errors?
  Anolla’s automated AI customer support and logistics management assistant operates 24/7, serving senders, recipients and the courier company back office. The smart helper automatically resolves up to 79.3%¹ of typical courier booking and shipment status inquiries – such as delivery time clarifications, route changes and rescheduling. The assistant also covers up to 52.4%¹ of first-level technical support questions, for example filling out the booking form, payment confirmations and tracking link issues, without logistics staff involvement. Automated communication between senders, recipients and couriers reduces manual management by up to 39.3%¹, minimizing information gaps, duplicate entries and incorrect delivery times. The result is a smoother courier service workflow, a lower administrative burden for dispatchers and significantly fewer human errors throughout the shipment lifecycle.
• keyboard_arrow_downHow does Anolla’s dynamic pricing module help courier companies offer optimized rates?
  Anolla’s dynamic pricing module automates courier tariff strategy, supporting last-mile delivery, intra-city transport and regular distribution routes. Couriers can define flexible pricing rules based on time of day, day of the week, season, region, parcel weight, volume, distance, delivery speed and customer segment (e.g. online shops, B2B contracts, private customers). All price changes are executed automatically according to defined logistics and business rules, reducing the need to update rate sheets manually. The system helps sell low-demand delivery windows and routes at discounted prices, increasing load factors and reducing empty runs. During peak hours and high-demand periods, dynamic pricing maximises revenue per shipment, trip or route. The result is a smarter tariff policy, better utilisation of transport capacity and higher overall profitability of courier services.
• keyboard_arrow_downIs Anolla suitable both for an independent courier and for courier companies with multiple distribution hubs?
  Yes, Anolla courier booking solution is designed to scale from independent couriers to logistics networks with multiple cities and distribution terminals. A solo courier or small courier team can start with the powerful free plan that covers booking, scheduling, customer notifications and basic statistics. Courier companies with multiple depots, warehouses or regional networks benefit from a centralized control panel where all depots, hubs, vehicles and courier crews are managed from one place. The platform allows you to add unlimited distribution points, regions and users – from dispatchers and customer support to partner couriers. Flexible role- and location-based access control (RBAC) ensures that each logistics manager, courier and account manager sees only the routes, delivery times and bookings relevant to them, keeping data secure and structure clear even for large organizations.
• keyboard_arrow_downWhich tools and systems does Anolla’s courier booking software integrate with?
  The Anolla courier platform is built with an API-first architecture that enables fast connectivity with other logistics and sales environments. For payment processing, there is a direct integration with Stripe payment solutions that supports both one-off courier fees and recurring billing for regular delivery contracts. For analytics, Anolla offers integrations with Google Analytics, Google Tag Manager and Meta Pixel to track the booking journey, marketing campaign ROI and booking conversion. The platform allows you to export detailed logistics raw data to BI and ML tools to analyze route efficiency, delivery speed, workload and customer lifetime value. In addition, Anolla includes a powerful open API and ready-made connections with other systems – e-commerce platforms, transport management systems (TMS), warehouse management (WMS), accounting software and partner booking environments.
• keyboard_arrow_downWhat does the free package provide and what do the paid features add for courier services?
  Anolla’s free plan includes all the essential tools needed to launch a modern courier service: online booking forms, shipment schedule management, basic courier calendars, email and SMS notifications, and simple analytics. This tier is ideal for independent couriers, small delivery teams, or new e-commerce delivery partners. Paid features add unlimited automation rules (e.g., automatic route allocation, priority time-slot booking, intelligent workload balancing), extended integrations with logistics platforms and online stores, AI-powered customer service, loyalty and package programs for regular customers, and advanced reporting modules that help manage courier logistics profitability.
• keyboard_arrow_downHow does Anolla’s usage-based pricing reduce business risks for courier companies?
  Anolla’s usage-based pricing model is specifically designed to reduce the business risks of courier companies and delivery services, and to improve cash flow flexibility. Courier firms don’t have to pay high fixed monthly fees during periods when shipment volumes are lower – for example outside peak seasons or campaigns. Platform costs always scale in proportion to the number of actual courier bookings, routes and active users. This model is ideal for seasonal delivery setups, e-commerce businesses with fluctuating sales volumes, and service providers testing new cities or regions. This way logistics teams can grow volume and expand the network without taking on excessive fixed cost and license risk.
• keyboard_arrow_downHow quickly can I start working with the Anolla courier booking software?
  Getting started with Anolla typically takes just a few minutes, and the entire setup process is guided by a 24/7 context-aware AI assistant trained on courier and logistics workflows. The step-by-step guidance covers configuring delivery areas, creating delivery windows, entering price tables, adding payments, and publishing booking forms. Anolla’s ease of use rating on Capterra is 5/5¹, which means dispatchers, customer service, and couriers quickly understand how the system works. Based on real-world experience, nine out of ten logistics team members learn Anolla’s core functionality – booking management, route planning, and notifications – in under 30 minutes¹.
• keyboard_arrow_downWhat makes Anolla’s courier platform a future-proof booking solution?
  Anolla’s courier booking platform is future-proof thanks to its scalable modular architecture and cloud infrastructure, purpose-built for the rapidly changing needs of the logistics world. The platform evolves continuously, using AI-driven learning to optimize routes, forecast demand and reduce empty runs. Unlike static courier software, Anolla is built around a powerful open API that allows you to connect new e-commerce platforms, transport management systems (TMS), warehouse management systems (WMS) and partner ordering environments. The extensible modular platform also supports an IoT ecosystem – including hardware integrations such as smart parcel lockers, access control, fleet GPS tracking, vehicle telematics and environmental sensors. This architecture enables Anolla to continuously integrate the latest logistics, automation and security technologies, ensuring that your courier tools remain at the forefront of the market and ready for tomorrow’s supply chain challenges.

¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.