All-in-one software
Build precisely the booking solution your community center, sports complex, hobby center, or village hall really needs – a modular community facility management platform with extensive configuration, pricing, and access control options, ready to grow with your residents, visitor volumes, and existing municipal information and management systems.
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Add-on modules
Extend your community facility booking software in real time – with one click, activate more than 20 ready-made modules such as membership fee management, timetables, tournament registrations, event ticketing, keyless access, and resource-sharing rules, reducing manual work for venue managers and centre administrators by up to 41.2%¹ (Capterra Features & Functionality 5/5). -
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Scalable data management
Add unlimited community centers, sports halls, courts, hobby groups, users and resident accounts, and manage all bookings, price lists, usage schedules and rental terms from a single central community facility platform 33.1%¹ more efficiently. -
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IoT Ecosystem
An automation engine for community facilities that connects booking software with the physical infrastructure (e.g. access control systems, smart locks, lighting automation, HVAC, security) – enabling 24/7 self-service access to gyms, saunas, event spaces and parking, ensuring autonomous operation and 10–30% energy savings.
24/7 Sales Agent
Turn your community sports facilities, halls and shared spaces into a 24/7 virtual booking environment where residents and organizations can see real-time availability, prices and rental terms, and can instantly book, submit rental requests or apply for special arrangements for larger community events.
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Service marketplace
Let the local community and nearby organizations discover your sports fields, training halls, workshops, youth center rooms and event spaces from a central community services marketplace – increasing the visibility and utilization of public facilities by up to 16.9%¹, especially for municipalities and community centers that are only just adopting digital booking solutions. -
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Quotes and orders
Accept profitable venue rental requests and quotes for community events, sports tournaments, trainings, and private functions and respond with personalized offers directly from the booking environment – this way you make maximum use of free time slots, increase venue rental revenue, and expand your network of community organizations and partners. -
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Interactive Business Profile
Consolidate all community facility operations – room descriptions, photos, usage rules, price lists, schedules and booking rules – into an interactive facility profile. This profile serves as a comprehensive community service environment where residents, sports clubs, hobby groups and associations can, around the clock, book spaces, enter into rental agreements, pay for services and submit price inquiries for custom event arrangements.
24/7 Contextual AI support
Use a specially tailored, well-trained and deeply integrated AI assistant for community facility management that provides 24/7 real-time answers to up to 79.3%¹ of visitor and resident questions in 25 languages – explaining booking rules, price lists, terms of use, access systems, and offering personalised suggestions for finding suitable rooms and times.
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Contextual AI Assistant
The context-aware AI assistant helps community centres, sports halls, village centres and other shared spaces resolve in real time up to 79.3%¹ of recurring questions and simpler booking inquiries, by analysing the booking schedule, member profiles and room usage data for the specific community facility and automatically providing personalised solutions. -
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Automated customer communication
Automated member notifications send event-based, booking-related and personalized messages to users of community facilities at the right time (in 25 languages) – reduce the community manager’s manual work by up to 39.3%¹, keep all communication between tenants, training groups, clubs and societies in a single booking platform and maintain a complete communication history. -
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24/7 Customer Support
Visitors to your community facility, sports groups and event organizers have 24/7 AI chat support in 25+ languages – the virtual assistant follows your venue usage rules, guides them through the booking process, explains pricing and cancellation terms, and reduces the community manager’s need for manual intervention by up to 59.3%¹.
Trusted Platform
A renowned all-in-one community facility booking platform – the preferred choice of hundreds of sports complexes, cultural centers, coworking spaces, and municipalities. Replace separate calendar apps, paper schedules, and manual Excel sheets with a complete solution and offer community members a modern, seamless booking experience.
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Easy to Use
Usability 5/5 – an intuitive booking calendar, clear room availability view and 24/7 multilingual guided support have reduced training time for community center administrators by 60% and enabled 9 out of 10 managers and volunteers to learn the main booking features in under 30 minutes¹ (Capterra rating). -
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Unrivaled Value Proposition
Anolla’s community facility booking software is a cost-effective and reliable investment in managing shared spaces. Its value for money rating is 4.7/5¹ and its functionality and reliability are rated 5/5¹ on Capterra. The platform uses usage-based pricing – you pay only for the rooms, time slots and booking volumes you actually manage. There are no hidden costs, and low-season risks are reduced for the community centre’s budget. -
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Real‑Time Support
Real-time support for community facility managers: a 24/7 context-aware AI agent that resolves 79.3%¹ of support requests, together with automation integrations (access rights, room locking systems, payment solutions), has raised the booking platform’s customer support score to 4.7/5¹. -
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Security and Compliance
Security and compliance in protecting community data – encryption, 24/7 monitoring and cloud-based backups protect community members’ contact details, booking history and payment information 90–95% more effectively than local servers. The platform is GDPR-compliant, enabling community centers to expand services and digital booking channels without data protection risks.
Customer Experience
An overall rating of 4.8/5¹ and 99.96%¹ reliability prove the community facility booking platform’s trustworthiness and top performance. Real-life examples from sports halls, youth centres and community hubs show clear growth in revenue and utilisation: spaces are filled more efficiently, double bookings are reduced and less time is spent on administration. Join the leading community operators who do not compromise on facility management or member experience.
Customer Success 360°
Turn community center customer management into a strategic membership relationship platform – Customer Success 360° combines 24/7 context-aware support, detailed usage statistics, room occupancy analytics and dynamic dashboards that help you anticipate demand peaks, design package pricing, increase booker satisfaction and keep community members loyal.
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360° Personalization
360° personalization adapts, in real time, suitable spaces, times, and booking options for each community member or tenant based on their previous usage patterns and preferences – smart recommendations for gym halls, meeting rooms, hobby clubs, and events, quick options for recurring bookings, and 24/7 live chat support ensure a smooth one-click experience when booking community facilities. -
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Customer Management
Community member management (CRM) consolidates all data on residents, user groups and event organizers into a single, real-time database – create dynamic community groups and organizations, add notes on facility usage patterns, personalize communication, and strategically grow loyalty to the community center and sports complex. -
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Link Manager
Create and share unique booking links and QR codes for each community facility, hall, sports field, swimming lane or meeting room – every city website button, housing association newsletter, social media post or printed flyer becomes a direct channel to booking that specific facility. -
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Online payments
Secure prepayments for community facility use – integrated online payments confirm hall, sports field, pool access or activity bookings only after a successful advance payment, reducing lost rental income and usage fees from no-shows to practically zero. -
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Automated Waitlist
The automatic waitlist fills available times at community centers and sports facilities around the clock: the software notifies resident groups and clubs about freed-up slots, reduces underuse and significantly increases the occupancy of rooms, courts and halls. -
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Translation Management
Offer every community user a native-language booking experience in 25+ languages – facility descriptions, terms of use and booking views are automatically localized, breaking language barriers in a multilingual city and increasing the use of cultural centres, sports halls and community spaces.
Customer Loyalty Analytics
Community loyalty analytics shows in real time which residents, sports clubs and hobby groups use your community facilities most frequently and which rooms, courts and programs they prefer – this enables you to offer them personalized pricing, priority booking and to optimize occupancy and revenue across the entire facility network.
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Memberships
Create multi-tier membership programs for a community center, sports club or cultural venue – automate membership status levels, offering each tier exclusive discounts on hall rental, training plans, season passes and community event tickets; a small increase in repeat usage can significantly grow facility recurring revenue and utilization. -
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Passes and Tickets
Prepaid passes, training cards and multi-visit packages ensure steady revenue and stable attendance for community facilities – automatic usage tracking for pools, gyms and multipurpose rooms minimizes manual administration and reduces the burden of ticket control. -
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Recurring Subscriptions
Recurring subscriptions create automatically renewing memberships, monthly passes, and regular usage rights for community sports centres, hobby facilities, and event halls, ensuring a stable, predictable monthly cash flow and uninterrupted access to residents’ favourite amenities. -
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Email Campaigns
Send targeted email campaigns to exactly the right community groups – export dynamic resident segments (family activities, senior programs, sports clubs, youth center visitors) to your marketing platform with one click and efficiently inform them about new training schedules, events and booking options.
Booking Management
Manage all community facility bookings, hall usage schedules, sports field rental times, events, notifications, and activity logs from a single mission control screen – support both group and individual reservations, reduce manual work, and gain a complete overview of occupancy and usage patterns across municipal or community venues.
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Group Bookings
Automated group bookings for community facilities – set participant limits, manage real-time attendee lists, and create recurring bookings for training groups, hobby clubs, meetups and community events. -
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Multi-Resource Booking
Enable concurrent booking of multiple community facilities – allow residents and event organizers to reserve in a single transaction several resources (sports halls, meeting rooms, courts, parking spaces, equipment), making the management of community events and bundled services much smoother. -
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Hourly and Daily Services
Manage all community centre usage times – from hourly bookings of sports halls, pools or auditoriums to day-based camps, seminars and training room use – all in one flexible community facility booking platform. -
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Variable-Duration Services
Create variable-duration facility usage periods – let community members choose how long they book the sports hall, meeting room, event area or club room for, increasing utilisation and reducing idle time. -
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Flexible Booking Rules
Your community center, your rules – configure advance booking deadlines, cancellation and approval conditions, usage restrictions for different facilities, and manage a color-coded booking calendar in daily, weekly, and monthly views so the entire community infrastructure runs smoothly.
Schedule Management
Bring community facility opening hours, sports field schedules, room usage plans and locations into a single management center – role-based access for managers, coaches and event organizers plus real-time updates improve schedule accuracy and reduce double bookings by up to 68.5%¹.
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Schedules
A precise booking schedule syncs the availability of community rooms, sports fields and other facilities with your online calendar – set recurring schedules (trainings, clubs, meetings) and exceptions (holidays, maintenance, special events) in a few clicks and the calendar updates automatically. -
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Time Blocking
Flexible time blocking for community facilities – create one-time or recurring blocks for halls, courts, pools and meeting rooms, setting exact times, dates and weekdays to account for maintenance, special events and private functions. -
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Resource Management
Efficient management of community facilities – link halls, sports fields, parking spaces, equipment and other inventory to specific events, training sessions and room uses to avoid double bookings, reduce manual work and maximize facility utilization. -
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Access Management
Precisely controlled access rights – decide which community center managers, trainers, group leaders or volunteers can see specific facility calendars, manage events and approve bookings, and tailor automatic notifications to residents and members to ensure a secure workflow.
Mobile-first software
Mobile-first community facility booking platform – a modern mobile-friendly interface, cloud-based syncing and instant app notifications allow residents, members and managers to book halls, courts, rooms and events easily from any device.
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Cloud-based access
Cloud-based community center booking platform provides access from any device and location, keeping playgrounds, sports halls, shared spaces and event rooms synchronized in real time with 99.96%¹ uptime. -
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Cross-platform ecosystem
The cross-platform community facility booking environment works seamlessly on Mac, PC, tablets, iOS and Android devices, allowing you to start managing a shared space or sports field booking on one device and continue on another without interruption. -
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Admin app
The community center manager mobile app (iOS and Android) provides full access to facility schedules, member registrations, event calendars and room allocation, and sends instant notifications for every new hall booking, cancellation or change so you can run the whole center comfortably while on the move. -
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Client app
Residents and community members can use the client app (iOS, Android, web) to quickly book gym times, shared spaces, tennis courts or activity rooms, view real-time availability, pay for bookings and receive instant notifications about confirmations and changes. -
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Instant app notifications
Real-time push notifications give the community center manager and facility director an instant overview of every new booking, room request, cancellation, waitlist movement and message exchange in both the browser and mobile app.
Personalized automated notifications
Configure smart automated notifications for your community facility by event type, building, sports or shared facilities and channel (email/SMS) to send timely, personalized messages to members and residents while maintaining the center’s brand style and consistent communication logic.
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Automated confirmations
By sending automatic confirmations and update notifications, everyone booking a hall, sports field or meeting room receives an instant email or SMS for every confirmed, changed or cancelled booking, reducing confusion and keeping the community centre team and visitors on the same page. -
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Reminders
By using automated SMS and email reminders you can reduce no-shows for common areas, training groups and sports facilities by up to 14.9%¹, as members receive precise information about the booked time, location, access instructions and house rules, even if they don’t have internet access. -
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Automatic feedback collection
After each completed workout, community event or hall booking, the system automatically asks members for 5★ ratings and short comments, enabling community centre management to optimise booking flows, scheduling and room usage based on data.
Dynamic pricing
The dynamic pricing module automates fees for gyms, tennis courts, common areas and event halls based on time of day, season, resident status, membership, facility occupancy and demand, allowing you to create campaigns, community member discounts, peak-time rates and special event packages to maximize center revenue.
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Time-based special pricing
Time-dependent special pricing automatically creates discounts for weekend events, quiet weekday hours, long-term gym bookings, recurring classes, and community member packages, helping to manage space utilization and balance demand and revenue for community facilities. -
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Resource-based pricing
Facility-based pricing – create separate pricing rules and usage periods for each community facility area (gym, swimming lane, tennis court, art studio, event room, community hall, youth centre room), taking into account capacity, peak hours and membership levels so that value and occupancy are fairly reflected across the entire booking calendar. -
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Discounted rates
Dynamic discounts with a single switch – activate special offers for community members, youth, seniors or long-term renters, clearly display the discounted facility rental price with a crossed-out regular rate in the booking view, and guide visitors to choose less busy times and facilities to increase overall centre occupancy.
Data-driven analytics
Run your community centre operations in a data-driven way – track booking volumes for each sports hall, room, club space and outdoor court, connect the community facility booking software to Google Analytics, Google Tag Manager and Meta Pixel, and export detailed usage statistics into BI and ML tools to optimise facility price lists, opening hours, room layouts and membership packages.
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Real-time statistics
Real-time usage and booking statistics – a single dashboard shows up-to-the-second occupancy for each basketball court, swimming lane, recreation hall, tennis court, meeting room and event venue, volume of booked hours, revenue by booking type and new community member sign-ups, enabling facility managers to make rapid data-driven decisions on schedule adjustments. -
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Web analytics integrations
Web analytics integration for community facility bookings – connect online bookings, cancellations and waiting lists for sports facilities, event spaces and club halls with Google Analytics, Google Tag Manager and Meta Pixel to measure the impact of campaigns on space occupancy, understand which facilities and time slots generate the most bookings and improve the user experience of the community centre website. -
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BI & AI readiness
Data readiness for BI and AI analytics – export schedules, booking lists, member usage patterns and facility-specific revenue for community venues to Excel, Google Sheets or directly to BI and AI tools at any time to perform deep analyses, forecast demand for sports halls, swimming lanes and event spaces, plan staffing and maintenance schedules and design smart pricing strategies.
Questions and answers: Anolla software
Frequently asked questions about Anolla community facility booking software – consolidated answers that help managers of sports centers, cultural houses, village centers or multi-site facilities understand the solution’s capabilities, data security principles, pricing and implementation steps, so they can make an informed decision and confidently launch online booking for community facilities.
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keyboard_arrow_downHow is Anolla different from traditional community center and sports facility booking software?Conventional community centre booking calendars only provide time scheduling and do not manage the full utilisation of sports halls, event rooms, hobby centres and other community facilities. Anolla is a comprehensive all-in-one revenue-driven booking and management platform for community facilities, created specifically for sports complexes, cultural centres, youth centres, shared halls, courts and event grounds. The platform combines facility booking, member and visitor management (CRM) and automated notifications. Unlike static booking calendars, Anolla uses AI-based logic to optimise the occupancy of halls, courts, classrooms and sports facilities. Anolla supports dynamic pricing for community facilities according to demand, time of day and season. The platform also allows you to manage hourly training schedules and multi-day camps, tournaments and events simultaneously.
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keyboard_arrow_downDoes Anolla support both hourly training sessions and multi-day community events at the same time?Yes, this is one of Anolla’s key advantages for managers of community centres and sports facilities. Unlike many venue booking systems, Anolla does not force you to choose only between an hourly sports hall schedule or day-based event bookings. The platform simultaneously supports bookings for training classes, practice groups, sports fields, club practices and day-based events, tournaments, camps and festivals. You can also manage community activities with variable duration, such as open gym times, free-practice windows or flexible event setup periods. All bookings for sports halls, gyms, swimming pools, outdoor fields and event rooms are consolidated into a single central booking calendar. Anolla is an ideal fit for hybrid community facilities that combine rental halls, training studios, youth centres, club events and public community programmes.
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keyboard_arrow_downHow does the Anolla AI assistant reduce community facility administrative workload and human errors?Anolla’s automated community facility customer support AI assistant works 24/7, responding to recurring booking and facility usage questions from residents, members, trainers and event organizers. The assistant automatically resolves up to 79.3%¹ of standard inquiries, such as sports hall availability, hall rental terms, price lists, house rules and parking information. The AI assistant also resolves up to 52.4%¹ of first-level technical issues, for example problems with user accounts, booking changes and payment links, without intervention from the management team. Automated communication with community members reduces admin time for administrators and coordinators by up to 39.3%¹, which in turn minimizes human errors from manual entry when managing facility schedules, hall allocations and resource usage.
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keyboard_arrow_downHow does Anolla's dynamic pricing help community facility managers offer optimized rental prices?Anolla’s dynamic pricing module automates the pricing strategy for community centres, sports halls, swimming pools, tennis courts, halls and event spaces. Facility managers can create rules that adjust hall rental and court usage fees based on time of day, day of the week, season, local demand or specific user groups (e.g. youth clubs, senior groups, members, companies). All price changes are applied automatically according to the configured booking and rental rules, without manual intervention. The system helps fill low-demand time slots with more attractive prices to increase utilisation. During peak hours and popular seasons, dynamic pricing maximises rental revenue. This increases occupancy, cash flow and overall profitability of the entire sports and event complex.
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keyboard_arrow_downIs Anolla suitable both for a small community center and for a city hall with multiple facilities?Yes, Anolla community facility booking software is designed to scale from small village centres to municipalities operating multiple sports complexes and cultural venues. A small community centre or single sports hall can start with a powerful free plan that covers core needs such as room booking, facility schedule management and simple notifications. Large sports centres, city halls, sports clubs and multi-location community centre networks benefit from centralised management where all gyms, stadiums, tennis courts, pools, youth centres and halls are managed under one account. The platform lets you add unlimited facilities, locations and admin users. Flexible role- and location-based access control (RBAC) allows you to assign different permissions to coaches, volunteers, administrators, municipal officials and event organisers.
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keyboard_arrow_downWhich tools for managing community facilities does Anolla integrate with?The Anolla community facility booking software is built with an API-first architecture to support key integrations with sports centers, cultural venues and municipal information systems. For payment processing there is a direct integration with Stripe’s payment solutions, enabling secure collection of hall rental fees, training packages and event participation charges. Anolla supports comprehensive analytics integrations such as Google Analytics, Google Tag Manager and Meta Pixel, which help track which sports halls and event spaces fill up faster and which times need additional marketing. The platform allows exporting raw facility usage data to BI/ML tools so the municipality or operator can make data-driven decisions about investments, hall schedules and opening hours. In addition, Anolla includes a powerful API that enables integration with existing membership management systems, municipal registers, door access systems and other community center solutions.
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keyboard_arrow_downWhat does the free package include and what do the paid features add for managing community facilities?The free plan includes all the core community facility booking tools needed to start smooth management of sports halls, event spaces or community centre rooms: online bookings, a basic facility calendar, simple email confirmations and user profiles. This plan is ideal for smaller community centres, village halls, training studios and single sports halls that are just starting with digital booking solutions. Paid features add unlimited automations (e.g. recurring training schedules, automatic payment reminders, facility closure notifications), advanced integrations with payment, analytics and access control systems, and membership and community loyalty modules that support season passes, package-based training cards and membership programmes.
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keyboard_arrow_downHow does Anolla’s usage-based pricing reduce business risks in managing community facilities?Anolla’s usage-based pricing model is designed especially to reduce risk for managers of community centers, sports clubs and municipal facilities. Sports halls and community centers don’t have to pay high fixed monthly fees during periods when venue usage or event numbers are lower. Costs scale in proportion to actual booking volume, facility usage and number of payments. This model is ideal for seasonal sports facilities (such as tennis courts, ice rinks and beach sports areas) and event centers where demand depends on season and weather. This way, facility managers can focus on developing sports programs and community events instead of covering fixed costs during quieter months.
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keyboard_arrow_downHow quickly can a community center or sports complex start working with Anolla?Getting started with Anolla for community facility booking usually takes only a few minutes: you create gyms, sports halls, courts, pool lanes, and event rooms and define rental terms. The entire setup process is guided by a 24/7 context-aware AI assistant that helps you step by step to configure facility calendars, pricing, and booking rules. The platform’s ease of use is rated 5/5¹ on Capterra, and nine out of ten administrative team members learn the booking system’s core functionality in less than 30 minutes¹, making the transition from paper or Excel schedules to digital community facility management particularly smooth.
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keyboard_arrow_downWhat makes Anolla’s community facilities platform a future-proof solution?Anolla is a future-proof community facilities booking platform thanks to its scalable modular architecture that grows with the needs of sports centers, community centers or municipalities. The platform evolves continuously through cloud infrastructure and AI-based learning that identifies usage patterns, optimizes schedules for sports halls and event spaces, and recommends better pricing models. Unlike static and hard-to-update software, Anolla is built around a powerful API that makes it possible to integrate new payment solutions, membership systems and municipal information systems. The extensible modular platform also supports an IoT ecosystem: door access (smart keys, card readers), equipment rental (sports gear, technical equipment) and environmental sensors (lighting, heating, occupancy sensors) can all be linked directly to bookings. This architecture enables community facility managers to continually adopt new technologies, keeping the digital tools for sports centers, cultural venues and shared spaces at the forefront of the market.
¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.
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