Chauffeur booking system

Chauffeur booking system

Try for free: smart chauffeur booking software that sets up in minutes, synchronizes drivers, fleet and trip times, and supports growth for executive transport, VIP transfers and airport transfer services.

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All-in-one software

Assemble exactly the chauffeur service management solution your luxury or corporate transport business needs – a modular chauffeur booking platform with extensive tariff rules, route planning, payment solutions and B2B integrations, ready to scale with your fleet and trip volumes.

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    Add-on modules

    Extend your chauffeur booking software in real time – activate 20+ ready-made add-on modules with one click (e.g., dynamic pricing, flight-tracking integration, recurring transfer packages, partner hotel booking links) and reduce dispatcher work and manual schedule management by up to 41.2%¹ (Capterra Features & Functionality 5/5).
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    Scalable data management

    Add unlimited chauffeurs, luxury cars, limousines, locations, corporate clients and recurring bookings, and manage all business and private travel volume from a single central chauffeur dashboard 33.1%¹ more efficiently.
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    IoT Ecosystem

    An automation engine that links chauffeur service digital workflows with the physical vehicle fleet – garage access systems, fleet gates, parking and lighting automation, as well as vehicle preconditioning and HVAC systems – to provide 24/7 self-service departures, autonomous fleet operation, and up to 10–30% energy savings.

24/7 Sales Agent

Turn your chauffeur service website into a 24/7 virtual sales agent that matches luxury vehicles, available drivers, transfer times and packages (airport transfers, wedding cars, business rides) in real time with the right clients – for instant bookings, price requests or custom itineraries.

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    Service marketplace

    Open your chauffeur services to an international service market – let business-class travelers, travel agencies and event organizers find your chauffeured car hire, limousine transfers and VIP transportation without extra marketing and grow your visibility by up to 16.9%¹, especially if your chauffeur company is only just starting out in digital channels.
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    Quotes and orders

    Accept lucrative chauffeur service orders and respond quickly to price inquiries – create personalized offers for airport transfers, multi-day business trips, wedding convoys, and event transport so you capture every valuable transport project and increase fleet utilization and repeat clientele.
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    Interactive Business Profile

    Consolidate all your chauffeured car rental and corporate transportation operations into a single interactive business profile. This profile serves as a comprehensive booking environment where customers can, around the clock, choose a vehicle and driver, book transfers, enter flight details, confirm routes, pay for services and send special orders for more complex travel schedules.

24/7 Contextual AI support

Use an AI assistant tailored for chauffeur services and deeply integrated with your systems, which answers up to 79.3%¹ of booking, route and pricing questions in real time, 24/7, in 25 languages, helps customers choose the right luxury car and transfer package, and gives chauffeurs and dispatchers smart suggestions for optimising driving schedules.

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    Contextual AI Assistant

    The context-aware AI chauffeur assistant resolves in real time up to 79.3%¹ of recurring questions and up to 52.4%¹ of first-line dispatcher and fleet support, by analysing at every moment the specific limousine or chauffeured transport booking data and offering personalised solutions for both the driver and the client.
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    Automated customer communication

    Automated customer communication in chauffeur services sends event-based, booking-related personalized notifications to the right passenger and driver at the right time (in 25 languages) – reduce time spent coordinating itineraries by up to 39.3%¹ and keep all chauffeur service communication documented in a single booking platform.
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    24/7 Customer Support

    Clients of your chauffeur and limousine service have 24/7 AI chat support in 25+ languages – the system follows your pricing, routing and cancellation rules, assists with booking changes and resolves standard questions on its own, reducing the need for manual intervention by up to 59.3%¹.

Trusted Platform

A renowned all-in-one chauffeur booking software – the preferred choice of hundreds of diverse driver services and VIP transfer companies. Replace fragmented dispatcher tools with a single cloud-based solution and offer passengers a consistently luxurious and reliable experience at every stop along their journey.

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    Easy to Use

    Ease of use 5/5 – intuitive management of chauffeurs, vehicles, and routes combined with 24/7 multilingual guided support has reduced team training time by 60% and enabled 9 out of 10 dispatchers and fleet managers to master the core functionality of the booking software in under 30 minutes¹ (Capterra rating).
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    Unrivaled Value Proposition

    Anolla’s chauffeur booking software is a cost-effective and reliable investment in automating chauffeured transport. Its value for money rating is 4.7/5¹ and its functionality and reliability are rated 5/5¹ on Capterra. The platform uses usage-based pricing – you only pay according to the actual volume of bookings and trips, there are no hidden costs, and low-season risks are mitigated in the chauffeur business.
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    Real‑Time Support

    Real-time support for chauffeur booking platforms: a 24/7 context-aware AI agent that resolves up to 79.3%¹ of support inquiries, connected to your payment solutions, GPS tracking and fleet systems, has raised customer support scores to 4.7/5¹ and reduced dispatcher workload.
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    Security and Compliance

    Security and compliance in the chauffeur transport business – encryption, 24/7 monitoring and cloud-based backups protect passenger data, driver’s license information, contracts and payment details 90–95% more effectively than local servers. The chauffeur booking software is GDPR-compliant, allowing you to grow your limousine or transfer company with peace of mind.

Customer Experience

An overall rating of 4.8/5¹ and 99.96%¹ reliability prove that the chauffeur booking software delivers top-level performance for VIP transport, airport transfers and corporate ride contract management. Real customer stories show measurable growth in revenue and occupancy – join the leading chauffeur brands that refuse to compromise on customer experience.

Customer Success 360°

Transform your chauffeur service client management into a strategic partnership – Customer Success 360° combines 24/7 context-aware support, booking analytics, and dynamic dashboards to anticipate peak demand, optimize fleet usage, and increase repeat booking rates and loyalty.

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    360° Personalization

    360° personalization customizes the right chauffeur, vehicle class, route, and add-on services in real time for each rider according to their history and preferences – smart recommendations, quick booking options, and 24/7 chat support create a smooth one-click booking experience on both mobile and desktop.
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    Customer Management

    Chauffeur service customer management (CRM) consolidates all rider profiles, VIP clients, corporate accounts and repeat bookers into a single, real-time updated database – create dynamic passenger groups and notes, track preferred routes and vehicle classes, personalise communication and strategically increase loyalty to limousine and chauffeur services.
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    Link Manager

    Create and share unique booking links and QR codes for each chauffeured ride, vehicle class or route package – every Instagram bio, hotel or event website button, partner banner or printed flyer becomes a direct path to booking a chauffeur online.
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    Online payments

    Secure prepayments for chauffeur services – integrated online payments confirm limousine, airport transfer and business trip bookings only after successful deposits or full payments, reducing revenue loss and the risk of empty rides from no-shows by nearly 100%.
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    Automated Waitlist

    The automatic waitlist fills free chauffeur times and luxury car ride windows 24/7 – the system notifies passengers about newly available chauffeur-driven rides, optimizes fleet usage and significantly increases trip utilization.
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    Translation Management

    Offer every international traveler a native-language chauffeur service booking experience in more than 25 languages – chauffeured ride packages, route descriptions and the booking portal interface are localized instantly, breaking language barriers and increasing international sales aimed at airport and business clients.

Customer Loyalty Analytics

Chauffeur service customer loyalty analytics shows in real time who your most valuable riders are, and which routes, vehicle classes and times they prefer – enabling you to offer repeat customers personalized tariffs, premium upgrades and to maximize schedule utilization and revenue.

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    Memberships

    Create multi-tier loyalty programs for your chauffeur service clients – automate VIP, corporate and partner program levels, offering each tier exclusive discounts on chauffeured trip rates, package rides and transfer bundles; a 5%¹ increase in customer retention can grow limousine service profits by 25–95%¹.
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    Passes and Tickets

    Prepaid ride packages, credit passes and repeat-ride cards ensure stable cash flow and repeat bookings for chauffeur services – automatic tracking of rides and kilometres driven brings the administrative workload for both dispatcher and driver close to zero.
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    Recurring Subscriptions

    Recurring subscriptions create automatically renewing subscription-based ride passes – for example weekly business trips, monthly airport transfers or chauffeured school transport – providing a stable, predictable monthly cash flow and uninterrupted service for regular clients.
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    Email Campaigns

    Send targeted email campaigns to exactly the right passenger segments – export VIP clients, airport transfer bookers or corporate accounts to your marketing platform with one click, inform them about seasonal chauffeur packages, special rates and night-ride campaigns, and increase booking volume in a measurable way.

Booking Management

Manage all chauffeur-driven ride bookings, routes, airport transfers, event logistics projects, automated notifications, and trip logs from a single “mission control” screen – group and individual trips, less manual dispatcher work, and a complete overview of driver workload, fleet utilization, and the overall business dynamics of your chauffeur service.

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    Group Bookings

    Automated group bookings for chauffeur-driven vehicles – set seat limits for luxury cars and limousines, manage real-time guest lists, and create recurring group transport bookings for weddings, corporate events and transfers.
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    Multi-Resource Booking

    Enable multi-chauffeur vehicle and add-on bookings in a single transaction – let clients reserve multiple cars, chauffeured transfers, waiting time and extras at once, ideal for events, VIP transport and packaged vehicle solutions.
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    Hourly and Daily Services

    Manage all chauffeured transport services – from hourly chauffeur hire to full-day business trips and multi-day journeys – in a single flexible chauffeur booking software that adapts to your fleet’s business model.
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    Variable-Duration Services

    In addition to fixed-duration transfers, create variable-length chauffeur services – the client chooses the trip duration, route and waiting time, increasing the flexibility of premium transport and improving fleet utilisation.
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    Flexible Booking Rules

    Your chauffeur business, your booking rules – define minimum advance booking time, cancellation and confirmation terms, waiting time policy, and use a color-coded fleet calendar in daily, weekly, or monthly view to plan chauffeured rides precisely.

Schedule Management

Bring chauffeurs’ schedules, fleet availability and pickup locations into a single management center – role-based access, real-time route updates and synchronized bookings reduce double bookings and errors in chauffeured trip schedules by up to 68.5%¹.

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    Schedules

    Chauffeur and vehicle schedules are automatically synced with your online booking calendar – set regular working hours, peak times and exceptions (major events, maintenance, vacations) in a few clicks and luxury car availability updates instantly on the booking page.
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    Time Blocking

    Flexible time blocking for chauffeurs and vehicles – create single or recurring blocks for maintenance, private use or exclusive VIP trips, and filter them by precise time, date and weekday to manage chauffeur-driven ride availability exactly according to your business rules.
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    Resource Management

    Streamline the management of chauffeurs, luxury vehicles and add-on services – link each vehicle, driver and service type (airport transfer, business trip, wedding convoy) together, avoid double bookings and increase the efficiency and revenue of your chauffeur-driven transport business.
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    Access Management

    Assign role-based access for dispatchers, chauffeurs and the sales team to bookings, trip data and locations, and customise automatic SMS and email notifications – each person sees only the rides linked to their driver, ensuring a secure and controlled workflow.

Mobile-first software

Mobile-first chauffeur booking software – drivers and dispatchers use an intuitive mobile view, cloud-based sync keeps routes and bookings up to date, and push notifications instantly share new trips, changes and cancellations on every device.

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    Cloud-based access

    Cloud-based chauffeur service management from any device and location with 99.96%¹ uptime – trip schedules, drivers, fleet and customer bookings are synchronized automatically in real time.
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    Cross-platform ecosystem

    Work with your chauffeur booking software in a unified cross-platform ecosystem – manage luxury cars and drivers from a Mac/PC, iOS or Android device and seamlessly continue ongoing reservations on another device.
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    Admin app

    Run your entire chauffeur and limousine service business on the go – the iOS and Android admin app offers 100% of the web version’s functionality, instant booking and dispatch notifications, and allows you to manage driver schedules and rides from anywhere.
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    Client app

    Make ordering a luxury chauffeur service effortless for clients – the client app (iOS, Android, web) lets them quickly select a car, chauffeur, route and time, confirm the booking in a few clicks and receive instant updates on trip status.
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    Instant app notifications

    Keep your chauffeur operations under control with real-time app notifications – instantly see new ride requests, confirmed bookings, cancellations, delays and customer messages in both browser and mobile.

Personalized automated notifications

Automate all communication with your chauffeur service clients – configure different notifications for airport transfers, VIP clients, repeat bookings or specific cities, and send personalised messages via email or SMS to the right target group at the right time while keeping a consistent luxury brand voice.

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    Automated confirmations

    Provide clarity for both chauffeurs and clients – send automatic email and SMS confirmations immediately after a ride is booked, and for any route changes, time adjustments or order cancellations, reducing mistakes and misunderstandings.
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    Reminders

    Reduce no-shows by up to 14.9%¹ – automatic SMS and email reminders before transfers, business trips or event transportation ensure that the client and chauffeur are in the right place at the right time (SMS is delivered quickly and reliably even without an internet connection).
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    Automatic feedback collection

    Systematically collect feedback for every ride – automated surveys sent after completed chauffeur trips ask for ratings (up to 5★) and short comments, providing data-driven insights to improve service quality, vehicle comfort and the chauffeur’s professionalism.

Dynamic pricing

Automate chauffeur service pricing by time of day, season, region, customer segment and car class – one of the market’s most powerful dynamic pricing modules for airport transfers, VIP packages, large events and peak-time surcharges, maximizing utilization and profit.

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    Time-based special pricing

    Create time-based special prices based on trip duration, date, time of day, day of the week, route type and loyalty program so you can offer discounts in low season, fill idle gaps in your fleet and steer demand more intelligently with your chauffeur booking software.
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    Resource-based pricing

    Vehicle-based pricing lets you set flexible rates and trip lengths for chauffeur services according to car class, driver experience, distance travelled, destination popularity and peak-demand hours, so that the value of each private driver service is clearly and fairly reflected for both corporate and private clients.
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    Discounted rates

    Dynamic discounts for chauffeur services with a single switch – highlight luxury transport offers with attractive discounts and clearly crossed-out regular prices to prompt customers to quickly book business-class rides, airport transfers or limousine services during lower-demand times.

Data-driven analytics

Manage your chauffeur and transfer company in a data-driven way – track real-time booking occupancy, average trip value, the most popular routes and travel times, connect Google Analytics, Google Tag Manager and Meta Pixel, and export raw data to BI and ML tools to optimize fares, fleet utilization, driver schedules and the booker’s customer journey.

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    Real-time statistics

    Keep your chauffeur business pulse under control with real-time statistics – the dashboard shows revenue to the second, number of confirmed chauffeur bookings, volume of airport transfers, share of repeat customers, fleet utilization, and most popular service packages so you can immediately fine-tune prices, campaigns, and driving schedules.
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    Web analytics integrations

    Tie every chauffeur booking to your online marketing – integrate Google Analytics, Google Tag Manager and Meta Pixel to see which campaigns, landing pages and keywords generate the most luxury ride bookings, measure conversion rates for different ride types and optimise ad spend toward the most profitable transfer services.
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    BI & AI readiness

    Turn your chauffeur service booking data into a strategic advantage – export booking logs, routes, travel times and revenue to Excel, Google Sheets or directly to BI and AI tools to build deep-dive analyses, demand forecasts, dynamic pricing models and to optimize fleet planning and private driver workloads.

Questions and answers: Anolla software

Here you will find answers to frequently asked questions about Anolla chauffeur booking software – how to set up different ride types (airport transfer, hourly service, point-to-point luxury ride), how to manage your fleet and driver schedules, how online payment collection works, and how Anolla helps your chauffeur service grow, increase utilization and offer clients a refined booking experience.

  • keyboard_arrow_downHow is Anolla's chauffeur booking software different from typical booking calendars?
    Standard vehicle calendars only provide simple ride scheduling. Anolla is a comprehensive all-in-one revenue-optimising booking and work environment for chauffeur services, tailored to luxury transport, private rides and business-class transfers. The platform combines chauffeur booking, customer management (CRM), fleet planning, route management and automated communication. Unlike static calendars, Anolla uses AI to optimise trip schedules, chauffeur workloads and the allocation of client bookings. Anolla supports dynamic pricing for VIP transfers, airport rides, hourly luxury transport and long-distance journeys. The platform enables you to manage hourly limousine bookings and multi-day chauffeured car rentals simultaneously, bringing all ride orders into a single chauffeur control panel.
  • keyboard_arrow_downDoes Anolla support hourly and multi-day chauffeur service bookings at the same time?
    Yes, this is one of Anolla’s main competitive advantages for the chauffeur booking market. Unlike many chauffeured car reservation systems, Anolla does not force you to choose only an hourly or only a daytime model. The platform supports hourly luxury transport bookings, day rentals for vehicles with a driver, and multi-day personal chauffeur package trips in parallel. You can also manage orders with variable duration, such as event transport, business meeting schedules and evening transfers for VIP clients. All chauffeur trips are consolidated into a single central fleet calendar that clearly shows the availability of both vehicles and chauffeurs. Anolla is ideally suited to hybrid business models such as chauffeured car rental, limousine services, luxury minibus transport, corporate transfers and private tours.
  • keyboard_arrow_downHow does the Anolla AI assistant reduce the administrative workload and human errors in chauffeur services?
    Anolla’s automated customer support AI assistant serves chauffeur-service bookers and ride enquiries 24/7. The assistant automatically resolves up to 79.3%¹ of all standard requests: price quotes for rides with a driver, booking changes, flight number updates, meeting point information and booking additional services – such as waiting time, extra stops or an extra vehicle. The AI also resolves up to 52.4%¹ of first-line technical questions related to chauffeur bookings, payments or confirmation messages, without dispatcher involvement. Automated customer communication and AI-based notifications reduce the administrative time of chauffeur coordinators and dispatchers by up to 39.3%¹, resulting in a much lower administrative burden, more accurate ride schedules and minimal human errors when matching drivers, vehicles and customer bookings.
  • keyboard_arrow_downHow does Anolla's dynamic pricing help chauffeur services optimize their prices?
    Anolla’s dynamic pricing module automates chauffeur service pricing strategy for hourly rides, mileage-based trips and corporate package transport. The transport company can create flexible rules for adjusting prices based on time of day, weekday or seasonality, area, airport fees, vehicle class (sedan, limousine, SUV, minibus) or client group. All price changes are applied automatically according to the defined business rules, reducing the need for manual pricing at the dispatcher’s desk. The system helps fill low-demand time slots with cheaper chauffeur offers and allows maximum revenue during peak hours, weekends and event times (concerts, trade fairs, conferences). The strategy aims to increase vehicle and chauffeur utilisation, boost revenue per vehicle and improve the overall profitability of the chauffeur service.
  • keyboard_arrow_downIs Anolla suitable both for an individual chauffeur and for a multi-location transport company?
    Yes, Anolla chauffeur booking software is designed to scale for independent drivers as well as multi-city luxury and corporate transport companies. A solo chauffeur can start with a powerful free plan that includes an online booking form, automatic confirmations and calendar synchronisation. Multi-location fleets, limousine companies and transfer centres serving business clients benefit from centralised fleet management where all vehicles, chauffeurs, service areas and corporate accounts are managed in one system. The platform lets you add unlimited garages, cities, vehicles, chauffeurs and booking coordinators. Flexible role- and location-based access control (RBAC) allows you to define separate permissions for fleet managers, dispatchers, chauffeurs and sales managers, ensuring a secure and transparent workflow across the entire chauffeur business.
  • keyboard_arrow_downWhich tools and platforms does Anolla’s chauffeur booking software integrate with?
    The Anolla chauffeur booking platform is built with an API-first architecture and supports all key infrastructure integrations required by chauffeured car services. For payment processing there is a direct integration with Stripe, enabling secure prepayments, deposits and postpayments for VIP transfers and corporate contracts. For analytics, the software supports connections with Google Analytics, Google Tag Manager and Meta Pixel to track online chauffeur bookings, campaign conversions and the customer journey. Raw data can be exported to BI and ML tools to analyze fleet utilization, chauffeur workload, route profitability and repeat bookings from corporate clients. In addition, the platform includes a powerful REST API and integration capabilities with other systems—such as accounting software, CRM solutions, dedicated dispatcher panels, or third-party travel agency and hotel chain booking environments.
  • keyboard_arrow_downWhat does the free chauffeur service package include and what do the paid features add?
    The free plan includes all the basic tools needed to launch online bookings for chauffeur services: a web-based booking form for rides with a driver, a basic fleet calendar, automated email confirmations and simple client information management. This solution is ideal for an independent chauffeur or a small chauffeured car rental team that wants to move quickly to a paperless, digital booking flow. Paid features add unlimited automation (e.g. repeat booking reminders, flight time and meeting schedule handling), advanced integrations with payment solutions, accounting and CRMs, as well as customer loyalty modules for managing business clients and VIP guests, such as account limits, contract pricing and personalised ride packages.
  • keyboard_arrow_downHow does Anolla’s usage-based pricing mitigate the business risks of chauffeur services?
    Anolla’s usage-based pricing model has been developed specifically to reduce the business risks of chauffeur services, limousine hire and transfer companies. Providers of chauffeur-driven services do not have to pay high fixed monthly fees when order volumes are lower and seasonal or demand fluctuations are not taken into account. Costs always scale in proportion to the actual volume of bookings and trips, making the solution ideal for seasonal luxury transport providers, event transportation and markets where order volumes vary significantly by weekday and event. This allows a chauffeur service company to focus on fleet utilization and sales without software fixed costs putting pressure on profitability.
  • keyboard_arrow_downHow quickly can I start using Anolla chauffeur booking software?
    Implementing the chauffeur booking platform usually takes only minutes, and the entire setup process is guided by a 24/7 context-aware AI assistant that accounts for the specifics of chauffeur services: vehicle classes, service areas, pricing rules and service types. According to Capterra, Anolla’s ease of use is 5/5¹, meaning that chauffeurs, dispatchers and booking coordinators all quickly learn the core workflows. Statistics show that nine out of ten team members master the system’s key functions – creating bookings, modifying schedules, confirming rides – in under 30 minutes¹, allowing chauffeur services to move rapidly to a professional web-based booking solution.
  • keyboard_arrow_downWhat makes Anolla's chauffeur booking platform a future-proof solution?
    Anolla is a future-proof chauffeur service platform thanks to its scalable modular architecture, designed with the needs of luxury and corporate transport providers in mind. The cloud-based infrastructure and AI-driven learning allow the system to continuously adapt to changing demand patterns, new service types, and client expectations, including autonomous fleets or new integration channels. Unlike static driver scheduling tools, Anolla is built around a powerful API that enables integration with CRM systems, fleet management, insurance solutions, and partner portals. The extensible modular solution also supports an IoT ecosystem – for example garage door access control, in-vehicle telematics devices, equipment rental, and sensors that track vehicle location and condition. This architecture allows us to continually add the latest technologies and ensure that chauffeur booking and fleet management tools always remain at the leading edge of the market.

¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.

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