Rock climbing booking software

• keyboard_arrow_downHow is Anolla different from typical climbing gym booking software?
  Most climbing gym booking calendars only allow scheduling training times and wall usage. Anolla, by contrast, is a complete all-in-one revenue-driven climbing gym management and booking platform. In one solution it combines bouldering and rope session bookings, membership management (CRM), billing of contract members, and automated communication with climbers. Unlike a static calendar, Anolla uses AI to optimize the load of group classes, courses, birthday packages, and open climbing. Dynamic pricing for the climbing gym helps adjust prices for peak hours, quieter times, and different climber groups. Anolla supports hourly sessions (such as classes and training times) as well as multi-day climbing camps and courses simultaneously, keeping all bookings in a single, clear climbing calendar.
• keyboard_arrow_downDoes Anolla support hourly and multi-day climbing bookings at the same time?
  Yes, this is one of Anolla’s key advantages for climbing gyms. Unlike many sports club booking systems, Anolla does not force a climbing gym to choose just one model. Under the same account you can manage hourly climbing sessions, bouldering and rope group classes, climbing courses, birthday packages and multi-day climbing camps and courses. The platform also lets you create variable-length trainings and specific hall bookings (for example, an entire bouldering area or a separated rope zone for an event). All bookings are consolidated into a single climbing gym calendar, where you can monitor route load, instructor schedules and hall occupancy in real time. This makes Anolla an excellent fit for hybrid climbing businesses that combine open-gym visits, training groups, courses and camp-style events.
• keyboard_arrow_downHow does the Anolla AI assistant reduce the administrative workload and human errors of climbing gyms?
  Anolla’s smart AI assistant provides climbing gym customers with automated support 24/7, answering recurring questions about schedules, group classes, beginner courses, gear rental and membership packages. The assistant can autonomously resolve up to 79.3%¹ of standard inquiries (such as “when is the next beginner course?” or “are there any free rope routes today?”) and up to 52.4%¹ of first-level technical support questions without involving an administrator or coach. Automated customer communication reduces climbing gym staff and trainers’ admin time by up to 39.3%¹, cutting down on double bookings, wrong dates and confusion about skill levels. The result is a lower administrative burden, fewer human errors and more time to develop the gym and improve the climber experience.
• keyboard_arrow_downHow does Anolla’s dynamic pricing help climbing gyms offer optimized prices to climbers?
  Anolla’s dynamic pricing module for climbing gyms automates the entire pricing strategy – for day passes, training groups, courses, membership packages and climbing gear rentals. The gym manager can create rules that adjust prices according to time of day, day of week, season, route occupancy or specific customer groups (such as students, families, members). All price changes are applied automatically according to predefined business rules, without administrators constantly editing price lists. The system helps sell low-demand morning and midday sessions at lower prices and maximise revenue during evening peak hours and weekends. This increases climbing hall occupancy, improves margins and boosts overall profitability while providing climbers with transparent and fairly structured pricing.
• keyboard_arrow_downIs Anolla suitable both for a small climbing gym and for a multi-location climbing chain?
  Yes, Anolla is designed to scale from a small bouldering studio to multi-city climbing chains and large sports centers. A single climbing gym can start with a powerful free plan that covers basic needs like facility booking, group class management and simple member registration. Climbing gym chains with multiple locations can use a centralized dashboard that consolidates all schedules, coach timetables, memberships and sales reports across gyms. The platform allows you to add unlimited halls, coaches and administrators and apply flexible role- and location-based access control (RBAC), so each manager sees only their own gym’s data while headquarters maintains a complete overview of network performance.
• keyboard_arrow_downWhich tools and systems does Anolla integrate with for managing climbing gyms?
  Anolla is built on an API-first architecture that allows a climbing gym to connect its booking software with essential payment, marketing, and analytics systems. For payment processing, there is direct integration with Stripe to manage ticket sales, membership packages, and recurring monthly fees. To track climbing hall visit statistics and campaigns, the software supports integrations with Google Analytics, Google Tag Manager, and Meta Pixel, enabling you to optimize ads and measure booking conversion. In addition, you can export raw data to BI and machine learning tools to analyze occupancy, peak hours, and climber behavior patterns. The extensible API also allows integration with other sports club management systems, billing platforms, and, where needed, access control and turnstile systems for the climbing gym.
• keyboard_arrow_downWhat is included in the free plan and what do the paid features for climbing gyms add?
  Anolla’s free plan includes all the basic tools needed for a climbing gym to start with digital bookings: online booking for bouldering and rope routes, group class and course schedules, simple customer registration and initial reports. This plan is a great fit for smaller climbing gyms and independent coaches who want to reduce manual calendar management. Paid features add unlimited automation (such as reminders, follow-up emails and waitlist management), advanced integrations with payment and marketing platforms, and loyalty modules – membership programs, points systems and member segmentation. This helps climbing gyms increase repeat visits, raise average basket size and offer climbers more personalized membership packages.
• keyboard_arrow_downHow does Anolla’s usage-based pricing reduce business risks for climbing gyms?
  Anolla’s usage-based pricing is designed specifically for climbing gyms where visitor numbers can fluctuate by season and by week. A climbing hall does not have to pay high fixed monthly fees during periods of lower climber activity, such as summer months or holidays. Platform costs scale in proportion to the actual booking volume, sessions and active members. This model is also ideal for seasonal outdoor climbing centers, temporary climbing areas at events and new climbing gyms that are still building their client base. This makes it easier to mitigate risks from cash flow fluctuations and keep fixed costs under control.
• keyboard_arrow_downHow quickly can a climbing gym start working with Anolla?
  A climbing gym can be launched on the Anolla platform in minutes – from creating the first hall layout to publishing bouldering and rope routes, group trainings and courses in the booking view. The entire setup process is guided by a 24/7 context-aware AI assistant that helps you enter price lists, time restrictions and membership packages. The platform’s ease of use is rated 5/5¹ on Capterra, and nine out of ten team members master the core climbing gym functions – creating, modifying and cancelling bookings – in less than 30 minutes¹. This means that both administrators and coaches can quickly return to their daily workflow without having to go through lengthy trainings.
• keyboard_arrow_downWhat makes Anolla’s climbing gym platform a future-proof solution?
  Anolla is built as a future-proof climbing gym management solution thanks to its extensible modular architecture and cloud-based technology. The platform evolves continuously, using AI-driven learning to optimize occupancy, pricing, and customer communication. Unlike static booking software, Anolla is built around a powerful API that enables integration of the climbing hall’s booking system with payment solutions, marketing tools, access control, and analytics platforms. The modular platform also supports an IoT ecosystem, including hardware integrations such as door cards, turnstiles, locker and gear rental machines, and in-gym sensors (for example visitor counters or air quality monitors). This allows a climbing gym to quickly adopt new technologies and keep its visitor experience and operational efficiency at the cutting edge of the market.

¹ Percentages are approximate indicators calculated based on our historical and current data. These figures are based on client feedback, surveys, and other analyses. The final result may differ. The outcome depends on the specific scope and sector of the application.